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Modern WorkTruck Solutions Magazine 0520

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www.mwsmag.comMAY 2020DIGITAL EDITION

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park NEUTraL drivEiNform THE iNdUSTrY of YoUr STaTUS dUriNg THiS paNdEmicThe work truck industry has questions: Can you ship products and equipment today? Do you have new safety measures in place?Modern WorkTruck Solutions Position your company at the forefront of decision makers’ minds.WHAT GEAR IS YOUR BUSINESS IN?WHAT GEAR IS YOUR BUSINESS IN?WWW.MWSMAG.COMWWW.MWSMAG.COMpriNT advErTiSiNgStudies show that print messages are retained more easily and for longer periods of time than digital ones. A MONTHLY WITH MUSCLEEvery month MWS features articles about light-, medium-, and heavy-duty work trucks, providing in-depth solutions for readers to incorporate into their company operations.digiTaL advErTiSiNgThe MWS digital edition showcases your company videos and ads to the work truck industry. IMPRESSIONS & CLICK-THRU RATESAvailable digital options include web ads, wallpaper ads, custom e-blasts, e-newsletter ads, podcasts, and website pop-up ads. Combine print and digital for the most penetration. rEv Up YoUr BUSiNESSWiTH THESE advErTiSiNg opporTUNiTiES Or, receive special pricing with a customized plan of print and digital and potentially reach an audience of 140,000 in just one month.*For More Information Call: 205.795.0223*Publisher’s projected data; numbers include single targets receiving multiple products.Request a Media

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www mwsmag com DIGITAL EDITION MAY 2020

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MILESTONESEVOLVING HOW OIL IS MANAGED ON THE JOB .......................12 Efficiency and environmental responsibility are pillars of Sage Oil Vac UPFIXUNLIMITED OPTIONS WITH THE CHEVROLET COLORADO ......... 20 Ready to be what you need it to be OPERATIONSWALKING ON AIR ..................................................................24 Air Link suspensions feature air-over-walking-beam technology TECHNOLOGYKEEPING YOUR DIGITAL STOREFRONT OPEN ..........................36 Conduct business remotely TECHNOLOGYMOBILE CHARGING FOR ELECTRIC VEHICLES ........................38 Peace of mind to keep fleet vehicles on the road and on the jobI began last month’s editor’s note pointing out all the changes that took place between the release of our March issue and the April issue. It seemed our country went from hustle and bustle to shut inside and standing still. The changes between our April issue and the writing of this note are just as great. With the COVID-19 death toll rising and the economy barely afloat, some states are open with restrictions and others remain shut with shelter-in-place orders. But no matter where you are in the country, there is still uncertainty. To help alleviate the stress of the unknown, we’re here as a fleet owner/manager’s escape. We will help you look forward with hope in the future. This month’s issue is all about green fleets and alternative fuels. Check out XL Fleet’s piece on its hybrid options for fleet vehicles on page 28, and see Lightning Mobile’s EV solution on page 38. We’ve also got solutions for auxiliary batteries on page 32 as well as safety solutions on page 40. All this and more can help keep you focused on the future during these uncertain times. Happy reading!Jade Brasher EditorEDITOR’S NOTEKeeping Your Digital Storefront OpenCONDUCT BUSINESS REMOTELY By Simon Heseltine36 P.O. Box 660197 Birmingham, Alabama 35266DONNA CAMPBELL Editor in JADE BRASHER Editorjade@mwsmag.comRANDY MOON Associate Publisher randym@mwsmag.comVAL CARRIER Media Consultantval@mwsmag.comGARY BARKER Media Consultantgary@mwsmag.comWARREN PINHEIRO Media Consultantwarren@mwsmag.comLISA AVERY Art Director lisa@mwsmag.comCRISTELA TSCHUMY Graphic DesignerSETH SAUNDERS Digital Media SpecialistINGRID BERKY Office ManagerNo part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage-and-retrieval system without permission in writing from the publisher. The views expressed by those not on the staff of Modern WorkTruck Solutions, or who are not specifically employed by Highlands Publications are purely their own. All Industry News material has either been submitted by the subject company or pulled directly from its corporate website, which is assumed to be cleared for release. Comments and submissions are welcome, and can be submitted to INQUIRIES OR CHANGES CALL:205.380.2048CHRIS GARMONCFO DONNA CAMPBELLVP, 312 Lorna Square Birmingham, AL 35216866.251.1777TIM GARMONCEORUSSELL HADDOCKPresidentTONYA BROWNINGVice President2024

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Modern WorkTruck SoluTionS WWW.MWSMag.coM May 20206INDUSTRY NEWSRASMUSSEN GROUP DEPLOYS TO REDUCE ACCIDENTSThe Rasmussen Group represents a variety of multi-faceted design-build heavy construction companies. The Group has businesses in bridge construction, concrete/asphalt supply, paving, heavy hauling, dump trucks, crane operations, and steel fabrication. During its research, the Rasmussen team recognized the need for more than a dashcam/safety program that simply captured video. The ability to coach drivers was critical to allow reinforcement of a family-first culture and ensure employees are treated fairly. Rasmussen chose SmartDrive for its proven coaching workflow and its experience in—and extensive references from—the ready-mix industry. The company opted to deploy road- and cab-facing cameras on its dump trucks to protect and exonerate drivers. It added back-up cameras on ready-mix vehicles to maximize visibility to risk and ensure adherence with standard operating procedures.“Safety is a top priority and a solid foundation for all of The Rasmussen Group companies, so employing a video camera system with an enhanced coaching workflow was fully in line with our continuous commitment to leverage the best tools to ensure safety,” comments Billy Snead, director of safety, Concrete Supply, a subsidiary of The Rasmussen Group. For more, visitJasper Engines & Transmissions opened a branch location in Visalia, California, to better serve the businesses and communities of the San Joaquin Valley. “As we continue to expand our nationwide footprint, improving our availability and customer service is something JASPER is very committed to,” says Kevin Powell, JASPER director of branch operations. “Our new Visalia branch facility allows us to service most customers in this market with a JASPER truck up to five days a week.” Jasper Engines & Transmissions currently has 50 branch offices and two distribution centers, servicing the United States, Canada, and Puerto Rico. For more, visit TEREX UTILITIES RELEASES TECH TIP DIGGER DERRICKSThe need for frequent, thorough disinfecting of work trucks such as aerial devices is a new task for service managers. In response to customers’ questions, Terex Utilities released Tech Tip #140 reminding managers of equipment surfaces touched by crew members. “It’s a good idea to clean and disinfect commonly touched surfaces at the beginning and end of each shift or crew change,” says Jason Julius, technical support and training. “Terex Utilities recommends

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During the COVID-19 pandemic, driver safety is more important than ever: What every fleet should be doing right now.webinarAs the world collectively fights against the COVID-19 pandemic, we acknowledge the pivotal role that industries who provide essential goods and services (such as delivering medical supplies to hospitals) play in moving the world forward. Yes, they were certainly important before this but with these industries now working harder than before and in challenging circumstances, they need our support and skills more than ever.In this webinar, we’ll briefly review key points of the FMCSA’s emergency declaration and response, and provide guidance on specific steps fleets should be taking to ensure safety including:› Ensuring physical health of drivers› Ensuring hygiene in and around vehicles› Protecting drivers from crashes chance to hear this importantJONATHAN BATESJonathan has worked passionately in the eet industry for 15 years, eight years at a leading commercial vehicle OEM and seven years at MiX Telematics. His experience spans product management and market strategy, focused on road-related safety and best practices.speakerabout MIX:MiX Telematics is a leading global provider of eet and mobile asset management solutions delivered as SaaS to more than 812,000 subscribers in over 120 countries. e company’s products and services provide enterprise eets, small eets and consumers with solutions for eciency, safety, compliance and security. MiX Telematics was founded in 1996 and has oces in the United States, South Africa, the United Kingdom, Uganda, Brazil, Australia, Mexico and the United Arab Emirates as well as a network of more than 130 eet partners worldwide. MiX Telematics shares are publicly traded on the New York Stock Exchange (NYSE: MIXT) and the Johannesburg Stock Exchange (JSE: MIX). you missedit live, you can still hear it at:

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Modern WorkTruck SoluTionS WWW.MWSMag.coM May 20208INDUSTRY NEWSusing disinfectant wipes and following CDC guidelines for developing and implementing a cleaning plan.”In addition, the EPA has compiled a list of disinfectant products that can be used against COVID-19. Among the items to disinfect are keys, door handles, arm rests, steering wheel, engine start/stop button, and other controls inside the cab. Items to clean on the truck chassis are doors, latches, outrigger controls, upper/lower and radio controls, grab handles, and platform. For more, visit PETERBILT LAUNCHES NEW WEBSITE SERVICE TECHNICIANSPeterbilt Motors Company announces the launch of, a website created solely to help individuals interested in a rewarding career as a Peterbilt service technician at one of Peterbilt’s over 400 dealer locations. Aspiring technicians can learn about the technological enhancements used in Peterbilt trucks today using the links within They can also apply to the Peterbilt Technician Institute to fine-tune their education and receive advanced industry training. Additionally, previous graduates and other qualified technicians can search and apply for open positions throughout the Peterbilt Dealer Network directly. For more, visit ICUEE IS NOW THE UTILITY EXPOWhen utility professionals converge in Louisville September 28-30, 2021, they will find more education, more equipment manufacturers, and service providers. At this show, everything will have the utility industry in mind, and now with a better-fitting name: The Utility Expo. This all-inclusive name better reflects The Utility Expo experience all in one place. Attendees from all utility sectors will experience an event that introduces them to new equipment, ideas, and innovations. The Utility Expo will be held September 28-30, 2021, returning to Louisville and the Kentucky Exposition Center. For more, visit POWER SYSTEMS PARTNERS WITH STELLAR INDUSTRIES TO REDUCE IDLING WORK TRUCKSVolta Power Systems partnered with Stellar Industries to provide lithium-ion power systems that reduce idling from fleet utility and work trucks. The auxiliary system stores enough energy to provide all-day power for hydraulics, power tools, and multiphase worksite power without idling. Available as an accessory to replace a traditional hydraulic system on a work truck, Stellar Industries offers the Hybrid Power System (HPS) through its American Eagle brand. For more, visit

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Modern WorkTruck SoluTionS WWW.MWSMag.coM May 202010INDUSTRY INSIGHTThere are many unanswered questions surrounding our current global situation. Our civilization relies on the trucking industry now more than ever to ensure hospitals get necessary supplies, civilians have plenty to choose from on the grocery store shelves, and that last-mile deliveries are made, whether they are delivered to private residences or essential businesses. COVID-19 has affected the trucking industry more than you may realize. Here to tell us more about it is Jonathan Bates of MiX Telematics.A Pandemic and the Trucking IndustryWHY SAFETY IS PARAMOUNT DURING THESE TIMESJONATHAN BATESMWS: CAN YOU GIVE A SUMMARY YOUR ROLE WITH THE COMPANY?BATES: MiX Telematics is a leading global provider of fleet and mobile asset management solutions delivered as software as a service (SaaS) to 812,000 subscribers in over 120 countries. The company’s products and services provide enterprise fleets, small fleets, and consumers with solutions for efficiency, safety, compliance, and security. MiX Telematics was founded in 1996 and has offices in South Africa, the United Kingdom, the United States, Uganda, Brazil, Australia, Mexico, and the United Arab Emirates as well as a network of more than 130 fleet partners worldwide.I am the head of global marketing at MiX Telematics.MWS: BATES: Truck drivers play an essential role in keeping much-needed food and supplies moving during the COVID-19 pandemic. Demand has gone through the roof with a large portion of the world’s population confined to their homes. This means that the delivery industry faces almost daily new challenges and scenarios to plan around and is stretched to the limits. MWS: HOS RULES DURING THIS PANDEMIC. WHAT DOES THAT BATES: It means that the world is asking for even more from drivers and that we must have a firm focus

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www mwsmag com DIGITAL EDITION MAY 2020

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Modern WorkTruck SoluTionS WWW.MWSMag.coM May 202012MILESTONESChanging irrigation engine oil can become a cacophony of empty five-gallon buckets rolling around the bed of a pickup with the remaining dregs of some of those containers creating an oil slick covering just about everything in reach. Combined with the heat, the odor of burned or used oil, and the dirty or muddy conditions common around most irrigation engines, it's a scenario familiar to just about everyone familiar with the job—and one that few enjoy.In 1993, that exact scenario had become reality for Gary Sage, and he was looking for a change. The inventor integrated the oil vac system he invented in servicing his own irrigation engines. The result: Not a single drop of oil spilled on himself, his equipment, his machinery, or the ground. Evolving How Oil is Managed on the Job EFFICIENCY AND ENVIRONMENTAL RESPONSIBILITY ARE PILLARS OF SAGE OIL VACGary Sage invents integrated oil vac system to service his own irrigation engines. 19931990 2000 20102001 2012Sage opens a full-time shop dedicated to fabricating his oil vac systems in Amarillo, Texas.Sage Oil Vac wins Top Small Business of the Year award by the Amarillo Chamber of Commerce, as well as the President’s “E” Award for Exports.

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MAy 2020 www.MwsMAg.coM Modern workTruck soluTions 13RANGE OF OPTIONSNow almost three decades later, Gary's invention has become the foundation for Sage Oil Vac, a company committed to efficiency and environmental sustainability on jobsites ranging from irrigation and wind turbines to heavy excavation in the United States and around the world. Currently, Sage Oil Vac offerings include lube trucks ranging from Class 5 to Class 8, fuel and lube trailers, lube skids, lube carts, and a LubeBuilder™ system that can be customized to fit any vehicle and operation size. All Sage Oil Vac oil exchange systems feature a pump-free design that uses vacuum pressure technology and compressed air to exchange fluid at a rate of up to 15 gallons per minute. In addition to improving cleanliness and efficiency, the Sage Oil Vac system also eliminates maintenance issues more common with pump-driven systems. DECADE OF EXPANSIONEight years after his original system sparked the ambition to create Sage Oil Vac, Gary opened a full-time shop dedicated to fabricating the systems in Amarillo, Texas, in 2001. In the decade that followed, he expanded the company by diversifying Sage Oil Vac systems to outfit service technicians maintaining heavy equipment, generators, rental fleets, and oil and gas field machinery. In 2004, the company created a partnership to custom build oil vacuum systems for the US Army Reserves.After opening a new 24,000-sq-ft facility to accommodate the growth that partnership created, Sage Oil Vac’s diversification continued with the 2007 development of the Gear Oil Exchange (GOEX) system for changing oil and servicing wind turbines. The GOEX system is available in a variety of platforms including skids, open trailers, enclosed trailers, and trucks or offshore containers and includes an on-board filtration system that reduces wear particles on wind turbine gearboxes. This significantly increases component and gearbox life spans.The resulting niche market created by the development of the GOEX system took Sage systems to overseas customers when it gained distributors in Europe and Australia. In 2012, the company’s decade of evolution netted it the Top Small Business of the Year award by the Amarillo Chamber of Commerce, as well as the President’s “E” Award for Exports.NEXT GENERATIONFour years later, Gary Sage retired as Sage Oil Vac CEO, paving the way for his son Aaron to take the company’s reins. Since becoming CEO in 2016, Aaron has continued to grow the family business, which now has a dealer network of more than 30 locations around the United States. Though the company has evolved a great deal since its inception, the primary focus of Sage Oil Vac has not changed.“We’re just as committed to bringing efficiency and environmental responsibility to consumers through the use of our mobile lube equipment as we were in 1993,” Aaron says. “Those who choose to ‘change with Sage’ do so because of the guaranteed quality equipment and unbeatable customer service.”Only time will tell what’s in store for Sage Oil Vac in the next decade. Cutting the ribbon a new Sage Oil Vac facilityFOR MORE INFORMATION visit

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MODERN WORKTRUCK SOLUTIONS WWW.MWSMAG.COM MAY 202014LIGHT-duTy workTruck sHowcaseLIGHT-duTy workTruck sHowcase

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Modern WorkTruck SoluTionS WWW.MWSMag.coM May 202016The state of Colorado is home to some of the nation’s tallest mountains, expansive forests, plains, canyons, rivers, and deserts. It is home to big cities, small towns, and ghost towns. Its people are just as diverse; from the born-and-raised to the transplants to the yearly slope seekers from around the globe, Colorado knows variety.Vehicle models, like the Chevrolet Colorado, are often given names of geographical locations. Maybe Chevy chose to name its midsize truck the Colorado because it sounded nice paired with Silverado, the Colorado’s full-size counterpart. But it’s nice to think the meaning behind the truck’s name is deeper than just phonetics. Perhaps Chevrolet named its midsize truck after the state of Colorado because of its versatility. If a truck has the capabilities of roaming city streets just as easily as backwoods and sandy deserts, and if it must be named after a geographical location, shouldn’t that geographical location encompass city streets, backwoods, and deserts? No matter how the Chevrolet Colorado got its name, there’s no denying the versatility of this truck—not to mention the fact that it’s loaded with technology, safety, and off-road features.GAS OR DIESELThis truck was designed to be versatile, and the engine availability reflects that. Three engines are available with the Chevrolet Colorado. Its standard is a 2.5-L, 4-cylinder engine. This engine gives owners 26 mpg on the highway, 200 hp, and 191 lb-ft of torque. It’s capable of towing 3,500 lbs with a max payload of 1,444 lbs. The engine features continuous variable valve timing and direct injection to maximize power when you need it and offer improved fuel economy.If you’re looking for something with a bit more towing capability, consider the available 3.6-L DOHC V6 engine for your Colorado. It gives owners 25 mpg on the highway, 308 hp, and 275 lb-ft of torque. This engine is capable of towing a maximum of 7,000 lbs on all Colorado models except the ZR2. Its max payload is 1,578 lbs. It also features variable valve timing and direct injection.Finally, Chevy offers a diesel option for its Colorado with the Duramax 2.8-L Turbo-diesel. Get ready to hit the open road with this engine as it gives 30 mpg on the highway with a max highway range of 630 miles per tank. Tow a whopping maximum of 7,700 lbs with 2WD models with a maximum payload of 1,510 lbs. The Duramax 2.8-L Turbo-Diesel pumps out 181 hp and 369 lb-ft of torque. Once you establish the right power for you, consider the level of luxury or the image you’d like to portray with your Colorado with its different models.PERSONAL TOUCHDepending on your personal desires and business needs, Chevrolet has a Colorado model that fits the bill. Chevrolet offers four different models of the Colorado, including its WT (Work Truck) model, as well as eight special editions. The WT model features the 2.5-L engine or available 3.6-L V6 engine, which is paired with an 8-speed automatic transmission. The WT’s Extended Cab is great for carrying two crew members in the back, and the Crew Cab carries three crew members in the back with a fold-down bench seat.The LT gives owners a little bit of flare and style. It features body-color bumpers, 17-inch aluminum wheels, and chrome beltline moldings. Its EZ Lift power locking tailgate is an LT detail that shouldn’t be overlooked. LT owners also get a bit more comfort and convenience with luxuries such as a leather-wrapped steering wheel, steering wheel audio controls, and LIGHT-DUTY-DUTY WORKTRUCK SHOWCASE The Colorado features available 4G LTE WiFi with connection of up to seven devices. Apple CarPlay and Android Auto are also available to meet your business’ connectivity needs.

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MAy 2020 www.MwsMAg.coM Modern workTruck soluTions 17an infotainment system with an 8-inch color touch screen. The Z71 model is great for accessing remote sites with its automatic locking rear differential, fog lamps, projector-beam headlamps, and 17-inch wheels.For those working at completely off-the-grid jobsites, perhaps the ZR2 is your best bet. This Colorado model has both rear and front electronic locking differentials, a Multimatic DSSV Damping System, and its 2-inch lift and 3.5-inch wider stance gives the model plenty of clearance to bound rocky paths.The Colorado’s eight special editions include those that are specific to presentation such as the ZR2 Dusk for bold impressions, the ZR2 Midnight with a sleek black exterior, the RST with black beltline and bodyside moldings for a dramatic look, the Redline Edition with Redline-specific badging, the Custom with Dark Argent Metallic-painted features, and the Z71 Midnight with a spray-on bedliner and all-weather floor liners.Other special editions specific to off-roading include the ZR2 Bison with steel skid plates and an American Expedition Vehicles’ (AEV) snorkel for extreme off-road experiences and the Trail Runner with skid plates and tubular rocker protectors.TECH FOR BUSINESSAs you consider what model Colorado is best for you, you’ll need to determine if your business requires mobile office connectivity, giving employees the ability to access documents or orders online while in the cab of the Colorado. A shift is happening on the jobsite, and if there’s one thing becoming more and more handy/essential in everyday business operations, it’s technology.As a fleet owner, you need to be sure your fleet vehicles are capable of handling your technology needs and then some, whether that means in-cab WiFi or multiple USB ports. The Colorado features available 4G LTE WiFi with connection of up to seven devices—that’s enough for mobile devices for every worker in the cab plus a tablet and a laptop. Does your business provide Apple or Android phones to all employees? Well the Colorado has your drivers covered with Apply CarPlay and Android Auto compatibility. But the Colorado’s technology doesn’t stop at convenience and connectivity.KEEP ‘EM SAFEEnsuring your drivers are safe on the road is the most important aspect of fleet operations. The Colorado is available with safety technology to help prevent costly accidents and prolonged downtime. The Colorado LT and Z71 models feature an available safety package that include Lane Departure Warning, Forward Collision Alert, and Rear Part Assist (also available on the WT Convenience Package). All Colorado models come standard with a Rear Vision Camera, StabiliTrak Electronic Stability Control, six airbags, and a high-strength steel safety cage.WHAT’S IN A NAMEThe Colorado is just as easily a work fleet vehicle as it is a recreational vehicle; it was designed that way. You’ll be just as comfortable driving the truck through mountain streams and dusty paths as you would be driving through construction sites and city alleys. The Chevrolet Colorado has a little something for every application—be it rocky, sandy, or concrete—much like its eponym has a little something for everyone—be it mountains, dunes, or city lights.It’s possible the folks at Chevrolet didn’t put that much thought into naming of the Colorado. Perhaps the name is just a great complement to its flagship truck, the Chevy Silverado. After all, the names do sound great when said together. If that is the case, what a pleasant coincidence that a truck versatile enough to scale all the varied terrains in the Centennial State would also bear its name.FOR MORE INFORMATION Find out more about the 2020 Chevrolet Colorado, visit

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MODERN WORKTRUCK SOLUTIONS WWW.MWSMAG.COM MAY 202020UPFIXWhat line of work are you in? Do you own a landscaping company? Are you a contractor? What about a plumber or an HVAC technician? Whether you belong to one of those professions or work in the tough logging industry—or even if you’re a florist—the vehicles you use on the job are known as work trucks. From that knowledge alone, it’s easy to guess that there are multiple types of work trucks. Depending on your business, your work truck might require versatility, capable enough to haul a load yet nice enough to take a client out to lunch. Then again, your business might require your work truck solely for the purpose of carrying a crane or aerial work platform. A work truck is your tool, so how can you use it to your best advantage?That’s where upfitters and aftermarket accessories come in. Back in August you read about all the ways to upfit a Ram ProMaster, whether it be through shelving, flooring, slide-out cranes, and more. The ProMaster is essentially a blank canvas waiting for your upfit. A Colorado is similar. This truck was made to be versatile, capable of cruising city streets or bounding over rocks in the woods. Make your Colorado as versatile as you’d like or make it limited to specific jobs—the choice is up to you. No matter which direction you’re leaning, let these options help you decide…Unlimited Options with the Chevrolet Colorado READY TO BE WHAT YOU NEED IT TO BE

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MAY 2020 WWW.MWSMAG.COM MODERN WORKTRUCK SOLUTIONS 21Yokohama Tire If you’re in the market for a tire that can do it all, opt for a manufacturer that’s been in the tire business for more than a century. Rule the road in your Chevy Colorado with the innovative GEOLANDAR A/T G015™ all-terrain tire. It’s engineered for durability and vastly improves traction for SUVs and mid- to full-size pickup trucks on any surface in any weather condition—and that includes snow. The G015 meets the US Tire Manufacturers Association’s severe snow service criterion and is stamped with the mountain/snowflake symbol. The G015 is available in 92 sizes from 15- to 22-inch rim diameters. You’ll be able to find a perfect fit for your Colorado, not matter how you’ve modified GladiaTor Need to secure the load in your truck bed without sacrificing capacity? Maybe a cargo net is what you need. Gladiator Cargo Nets offers the #1 selling heavy-duty cargo net on the market. Shown here is the Small (SGN-100) on a Chevy Colorado. It is the perfect fit on the short bed model for all your hauling needs. Gladiator Cargo Nets are securement products that are designed to be as tough as your truck. The nets come with four hardware attachment straps to easily secure your cargo as well as an oversized heavy-duty storage bag. When not in use, the whole system fits conveniently under the back seat of the Colorado, so you’ll always have it with you when you need it. www.gladiatorcargonet.comMWS READERS SAVE8%Use discount code MWSto save 8% off your online purchase.The Upfixes

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www mwsmag com DIGITAL EDITION MAY 2020

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MODERN WORKTRUCK SOLUTIONS WWW.MWSMAG.COM MAY 202024OPERATIONSAs the industry’s first, patented air-over-walking-beam suspension, the Air Link® Tandem Drive Chassis Suspension is 100% off-highway rated and can help keep vocational vehicles functioning on and off the road for more than a million miles.TOUR OF DUTY Link’s revolutionary Air Link Tandem Drive Chassis Suspension with its air-over-walking-beam technology was first patented close to 30 years ago. Originally designed to cope with extreme payloads and the rigors of harsh off-highway logging and oilfield applications, the Air Link’s performance characteristics were and are vastly superior to alternative heavy-duty leaf spring, rubber block walking beam, two-spring “six-rod” and trailing arm suspensions. The Air Link comes in 85K, 65K, 52K, and 46K capacities and provides smooth, comfortable, uncompromising ride quality for operators of heavy equipment and has been compared to that of today’s advanced pickup trucks.“The Air Link Tandem Drive Chassis Suspension was engineered to survive and thrive in extreme environments, such as Canada’s oil fields and remote northern logging areas and has also been proven in harsh military applications in the US, Canada, and the Middle East,” says Neil Mardell, senior manager of defense programs and heavy vocational products for Link. “Now optimized for heavy vocational on- and off-highway commercial applications, this is mature technology that has stood the test of time.”THANKS A MILLIONIt’s not uncommon for vocational vehicles to log a million miles or more of duty over their lifetimes. Challenging environments with rough terrain can take their toll on equipment, causing premature deterioration and both body and structural damage from exposure to high-frequency vibrations. Air Link Suspensions deliver a smooth comfortable ride, resulting in less driver fatigue and equipment damage. High roll stability, coupled with equal weight distribution to Walking On AirAIR LINK SUSPENSIONS FEATURE AIR-OVER-WALKING-BEAM TECHNOLOGY

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MAY 2020 WWW.MWSMAG.COM MODERN WORKTRUCK SOLUTIONS 25both axles, means safer operation on-highway, off-highway, and in all weather conditions.“Our Air Link® Suspensions make equipment far easier and more comfortable to operate and have been proven to reduce the need for body repairs on vehicles they have served,” Mardell states. “And because all Air Link Suspensions are 100% off-highway rated, users can rest assured that whichever Air Link model they have on their vehicle, it was built for the long haul, regardless of what they’re hauling and where.”A HIGHER CALLINGAs North America’s highest-capacity air spring suspension, Link’s 85K Air Link Tandem Drive Chassis Suspension is designed with large, high-volume, low-frequency air springs that enable occupants to experience a consistently smooth and comfortable ride whether their vehicle is under full load or completely empty. The suspension’s dual height-control valves ensure that proper ride height and vehicle leveling are maintained, thus maximizing roll stability regardless of the weight and balance of a vehicle’s cargo.“Link’s 85K Air Link Tandem Drive Chassis Suspension has been optimized for select heavy vocational axles, has been engineered to seamlessly interface with tier-one online installation processes, and delivers Link’s legendary ride quality at the highest capacity for any air spring suspension on this continent,” Mardell says. “Not only is our 85K the highest-capacity tandem air spring suspension around, but because of its air-over-walking-beam design, it’s also one of the most resilient, able to continue functioning even if a loss of an air spring were to occur.”The system’s ability to equally distribute weight, its high roll stability, and its tractive superiority make operating on challenging off-highway terrain safer, more comfortable, and ultimately more controlled. With three times more roll stability than any other vocational air-ride suspension, the Air Link rides four times smoother than a conventional spring pack and 10 times smoother than a rubber block suspension. The Air Link also offers users all the advantages of a combined air spring and walking beam suspension without all the downsides of more primitive steel or rubber walking beam suspensions.GENERATING EXCITEMENTMany entities with responsibilities for large-scale snow and ice management operate heavy equipment, with dump trucks and refuse vehicles often pressed into service during winter months. Unfortunately, for those fleets running 315 tires, using tire chains may cause damage to some vehicle suspensions and undercarriages due to inadequate clearance. Link’s new 52K Air Link Gen 3 Tandem Drive Chassis Suspension is designed to meet the needs of states, municipalities, and road maintenance contractors using tire chains on heavy vocational equipment with 315 tires. The new suspension features maintenance advantages and is also lighter than previous generations of the Air Link.Link’s new 52K Gen 3 has been reengineered specifically to improve clearance for 315 tires and chains while maintaining the exceptional ride quality long associated with its Air Link heavy vocational suspension line. Hanger brackets have been lengthened, heavy-duty dampers have been moved forward, center bushings have been raised, and the vertical distance between the trailing arm and walking beam pivots has been optimized.“Until now, fleets managing snow and ice with heavy vocational vehicles were forced to choose between the benefits of air springs and the ability to use 315 tires,” Mardell says. “Link’s new 52K Gen 3 Tandem Drive Suspension makes their choice a lot easier moving forward.”TRASH TALKRefuse industry fleets were among the first to benefit from the new 52K Air Link Gen 3. Nexus Disposal of Houston, Texas, was chosen as one of the first waste management fleets to field test the Gen 3 under real world conditions. The 85K Air Link is not only the highest-capacity tandem air spring suspension available in North America, but because of its air-over-walking-beam design, it could continue functioning even if the air springs were damaged.

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Modern WorkTruck SoluTionS WWW.MWSMag.coM May 202026OPERATIONSThe 52K Air Link Gen 3’s superior ride, handling, and tractive characteristics can make all the difference when a vehicle transitions from paved roads to off-highway conditions, such as transit to and from municipal dumps. These attributes also play a significant role in vehicle control when pulling off-road for waste collection. Uneven terrain and hazards such as irrigation ditches can often be encountered and may pose a potential for vehicle damage, tipping, or both. “We really like the way the Gen 3’s dual height-control valves maintain proper ride height and leveling of a vehicle, independent of its load distribution, maximizing its roll stability,” Efrain Gonzalez, CEO of Nexus Disposal, says. “The suspension also features larger, high-volume, low-frequency air springs that deliver a smoother more even ride whether the vehicle is fully laden or empty—it really does feel like you’re driving a pickup truck.”“We’re also happy that the Gen 3 has been engineered to enable easier service and to demand less maintenance,” Gonzalez comments, noting that the Gen 3 suspension’s anti-corrosive polyurethane bushings require no lubrication, and trailing arm bushings can be easily replaced with hanging brackets in situ. Weighing in at only about 875 lbs, the 52K Gen 3 is not only 50 lbs lighter than other Air Link suspensions, but lighter than competing suspension offerings. The suspension has been designed with a lower number of moving parts, extra-large bearing surfaces, more brawny main components, and a higher level of load-bearing redundancy. BUILT TO LAST All Air Link suspensions require minimal maintenance. There are no lubrication points, and once wheel alignment is set on an Air Link, no future adjustments are required. Link recommends quarterly inspections of frame-fastening bolts and bushings as part of a preventive maintenance protocol.All Air Link suspensions are treated with Link’s exclusive Link-KOAT® migratory self-healing metal treatment. Link-KOAT provides unparalleled corrosion resistance and rust protection even when surfaces are exposed to excessive abrasion, harsh chemicals, and other severe-duty environmental factors. All Air Link Tandem Drive Chassis Suspensions include an extended three-year warranty.FOR MORE INFORMATIONFind out more about Link Mfg., LTD and its Air Link suspensions, visit ALL AIR LINk SUSPENSIONS REqUIRE MINIMAL MAINTENANCE. THERE ARE NO LUBRICATION POINTS, AND ONCE WHEEL ALIGNMENT IS SET ON AN AIR LINk, NO FUTURE ADJUSTMENTS ARE REqUIRED.

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MODERN WORKTRUCK SOLUTIONS WWW.MWSMAG.COM MAY 202028OPERATIONSAccelerating Fleet ElectrificationHYBRID VEHICLES HELP COMMERCIAL FLEETS MAKE IMMEDIATE PROGRESS ON SUSTAINABILITY GOALS By Eric FoellmerIn 2018, the US Environmental Protection Agency and other independent climate researchers confirmed that transportation is now the leading contributor to greenhouse gas (GHG) emissions in the country, and that trend shows no signs of slowing down.As a result, commercial companies and municipalities of all sizes stepped up and took a leadership role in curbing their own carbon emissions by publicly setting ambitious carbon reduction targets designed to encourage greater adoption of greener vehicles in their fleet operations.Electrified fleet vehicles, including battery electric (BEV), hybrid electric (HEV), and plug-in hybrid (PHEV) options, continue to emerge as the most popular category of alternative propulsion technologies used to combat this issue. However, with the significant infrastructure and capital cost challenges preventing the broad adoption of BEV solutions for the foreseeable future, green-minded fleets have deployed large volumes of hybrids and plug-in hybrids in order to make significant and immediate improvements in their GHG metrics. While they don’t classify as a zero-emission vehicle (ZEV) that many fleets are looking to adopt over the long term, HEVs and PHEVs offer a number of advantages that allow them to be deployed in large scale today.FLEET-READYHybrid and plug-in hybrid electric fleet vehicles are a key solution for fleets looking to reduce their operational costs and lower their carbon footprint. They can provide immediate fuel economy and sustainability value while effectively overcoming the most pressing challenges of battery electric vehicles. REQUIREMENTS. Hybrid vehicles continue to leverage the vehicle’s internal combustion engine, so there’s no range anxiety to consider with their operation. Since they generate their own supplemental power through regenerative braking without needing to be plugged into any charging port, they provide a completely self-sufficient means of improving mpg performance. Plug-

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MAy 2020 www.MwsMAg.coM Modern workTruck soluTions 29in hybrids also leverage the factory engine and regenerative braking while having additional battery capacity that can be powered by plugging the vehicle into a standard charging port (either a level 2 EVSE or a 120v household outlet).  ROI WITHOUT INCENTIVES. While federal or state incentive programs are typically needed to purchase even a single battery electric commercial fleet vehicle, HEVs and PHEVs can provide a meaningful return on investment (ROI) without incentives thanks to their lower capital purchase costs. Many incentive programs do include these vehicles, which helps to boost their investment value even more.  APPLICATIONS. When hybrid and plug-in hybrid electric drive solutions are offered as aftermarket upfits, they can be installed onto a wide range of vehicles from multiple OEMs. As a result, fleets can quickly and easily turn the same types of vans, shuttle buses, pickup trucks, and service vehicles they’re already using into electrified versions of those units.BEV ACCELERATORSThere’s no question that the commercial fleet industry is progressing toward an all-electric future. As battery cost, vehicle availability, and infrastructure maturity continue to improve over time, we will see more widescale adoption of these zero-emission, low maintenance vehicles on our streets and highways. That said, a transportation infrastructure built for internal combustion engines (ICE) cannot be replaced overnight. We are likely decades away from a comparable adoption rate between electric and ICE-powered vehicles on the road.In the meantime, hybrids and plug-in hybrids can serve as an accelerating technology that helps propel the industry into an all-electric future. These readily available solutions offer a number of advantages that can actually accelerate BEV adoption as those technologies and supporting infrastructure continue to develop. IMMEDIATE RESULTS WITH  Adopting commercial HEVs and PHEVs now can help drivers, maintenance teams, and fleet managers become accustomed to operating and maintaining electrified vehicles immediately, helping create further demand for electric powertrains down the road.  STRONG INSTALLATION AND SERVICE CAPACITY. Aftermarket electrification providers like XL Fleet have built comprehensive networks throughout North America where customers can buy, install, and service their electrified vehicles from the same location—often from the same dealer or upfitter they’re already working with.  GREATER CHARGING  PHEVs typically charge more quickly than their all-electric counterparts. A single EVSE station can often charge multiple plug-in hybrid vehicles in the same time required to fully charge an all-electric vehicle. This maximizes shift efficiency and can help defer costly power system upgrades needed to support a BEV fleet.SUSTAINABILITYFor over ten years, XL Fleet has provided commercial and municipal fleet managers with hybrid and plug-in hybrid electric drive solutions for a wide range of vehicles and applications. XL Fleet customers have driven well over 100 million fleet miles with the company’s electrification systems installed on Class 2-6 vans, pickups, shuttle buses, delivery trucks, and specialty vehicles from Ford, GM, and Isuzu. XL’s hybrid systems are installed on some of the world’s largest and most successful commercial fleets, and the company’s plug-in hybrid electric drive technology was named one of TIME magazine’s best inventions of 2019.As the commercial transportation industry slowly evolves to adapt to a future in which all-electric propulsion is the norm and not the exception, hybrid and plug-in hybrid fleet vehicles will remain an integral part of most fleets’ sustainability plans for the foreseeable future. They are widely available, easily deployed, and make an immediate sustainability impact—especially when replacing older, traditional gas- and diesel-powered vehicles.In this way, hybrid and plug-in hybrid electric fleet vehicles can continue to complement BEVs as part of a comprehensive fleet electrification solution that can be adopted immediately, deployed for decades, and help speed the adoption of cleaner, greener vehicles for all types of fleets.ABOUT THE AUTHOR Eric Foellmer is the director of 

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Modern WorkTruck SoluTionS WWW.MWSMag.coM May 202030OPERATIONSYou already know that the right vehicle specifications can make a big impact on your business’ bottom line. Decisions you make about vehicle payload, tires, the right transmission for your duty cycle, and a number of other factors can make noticeable differences for your drivers, mechanics, and accountants. But choosing the right engine for maximum reliability, durability, and total cost of ownership can be just as challenging as it is important. Here is a breakdown of what to look for and how to weigh the different factors.1Work trucks are essential business tools that are put to the test every day in some of the most rigorous duty cycles. So, you should look for an engine that has withstood the test of time and proven both reliable and durable. The Cummins L9, for example, has successfully used the same basic block and major engine components for over two decades. Have there been upgrades? Absolutely. But the changes have been evolutionary, not revolutionary, in keeping with a policy of continuous improvement. 2OWNERSHIP (TCO). There are a number of factors that impact keeping your TCO as low as possible. Fuel efficiency is a key consideration, especially if you put more than 30,000 miles per year on a vehicle. Maintenance costs can add up significantly based on not just parts and labor but also the opportunity cost of downtime when a vehicle is out of service. Look closely and compare maintenance intervals up front.There have been tremendous advancements in filter technology in the last few years, doubling some intervals and eliminating others entirely. Features such as replaceable wet cylinder liners make it much easier and less costly to perform an overhaul. The final factor in determining TCO is the added value that an engine brings at resale. While no one can guarantee what will happen in the future, there is extensive historical data that strongly suggests that purchasing the most popular and trusted brand will result in a higher selling price when replacing a piece of equipment.3PTO CAPABILITIES. Many work trucks, particularly those in vocational applications, require robust Power Take-Off capabilities. Having both rear-engine and front-engine options provides the flexibility you need so you can have a single source for engines while powering different types of trucks within a specialty fleet.4ROBUST EMISSION CONTROLS. Selective Catalytic Reduction (SCR) and the Diesel Particulate Filter (DPF) were critical elements in meeting the 2017 EPA NOx guidelines as well as the requirement for reduced Greenhouse Gas (GHG) emissions. Diesel Oxidation Catalysts use precious metals, so you don’t want them to get fouled. Choose the Engine that Drives Your SuccessFACTORS TO CONSIDER FOR MAXIMUM RELIABILITY Cummins 6.7L Turbo Diesel

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MAY 2020 WWW.MWSMAG.COM MODERN WORKTRUCK SOLUTIONS 315SUPPORT SYSTEM. Sooner or later, even the most precise machinery like a Swiss watch needs adjustment. The same holds true for diesel and natural gas engines. When you think about what kind of powerplant to put in a new piece of equipment, make sure you look closely at the service and support capabilities of the manufacturer. Do they employ the same basic technology across product platforms, simplifying maintenance and service procedures? Can you get fault codes transmitted from a worksite to a repair facility or your dispatcher? How large is the services and support network of the engine manufacturer? These are questions you must ask before making a decision.6SPEC’ING HELP. It’s not enough just to choose the right manufacturer and the right engine to match your horsepower and torque needs. You need to get it configured just right to match your transmission and tire size, set the parameters to meet performance objectives and driver preferences, and enable the right feature set. Something as simple as setting the idle shutdown time correctly can make a huge difference in fuel usage. You want to make sure that your local OEM truck provider is taking full advantage of the resources available through the engine manufacturer. If you are buying a Cummins engine, for example, your local distributor or dealer will use a program called PowerSpec™ to help you get everything set up right from the start. Not having the correct spec for your duty cycle can be a costly mistake that you will want to avoid. If you create a matrix with these six factors and decide which of the factors should be weighted most heavily for your business objectives, it will make doing your due diligence much easier. The result will pay off in the form of efficiency, productivity, reliability, and dependability for years to come. FOR MORE INFORMATION Cummins Inc. is a global technology company designing, and territories around the world. Find out more, visit Cummins B6.7 Cummins B6.7N Cummins L9 Cummins L9N

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MAy 2020 www.MwsMAg.coM Modern workTruck soluTions 33For a novice Class 8 truck driver getting accustomed to the industry, life on the open road can be intimidating. Drivers learn that part of their responsibility is knowing how to properly service and maintain their vehicle to ensure that cargo reaches its final destination. A catalyst of operational success lies in battery performance. Truck batteries provide the essential starting power needed to keep vehicles in motion and supply energy to all electrical components, including the radio, air conditioner, brakes, and windshield wipers.With many different battery chemistries and OEM models to choose from, it can be difficult to pick the right battery for an application. A battery technical data sheet can be a helpful resource, but there is an abundance of terminology included in the overview that can prove to be confusing for someone new to the industry.EACH IS DIFFERENTSince a universal battery does not exist, there are different types of models that are suitable for different applications. Over the years, the chemical composition of a battery has evolved to meet and exceed vehicle demands, but the most widely used designs for heavy-duty applications are outlined as flooded lead acid, absorbed glass mat (AGM), and AGM batteries with TPPL technology. Conventional flooded lead acid batteries have been used to power commercial vehicles for more than 100 years. They employ a liquid electrolyte that floods the space between the How to Choose a Heavy-duty Truck BatteryTHE ABCS OF BATTERY SPECIFICATIONS By Vicki Hall and Bryce Gregory

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Modern WorkTruck SoluTionS WWW.MWSMag.coM May 202034MAINTENANCEpositive and negative plates. Most commonly, the positive plates are manufactured with a lead-antimony alloy, and the negative plates are made with a lead-calcium alloy. While this is the lowest cost battery on the market today, it will only reach its potential life span if it is maintained properly, including monthly level checks and distilled water refills. Conventional flooded lead acid batteries are also sensitive to extreme temperatures and should therefore have limited exposure to direct heat or frigid weather to avoid weakening their charge and risking permanent damage.The advent of AGM batteries in the mid-1970s offered users a virtually maintenance-free energy storage solution with maximum power and charging capabilities. Unlike conventional flooded lead acid batteries where the internal electrolyte fluid moves freely in the battery pack, an AGM battery contains a fiberglass separator that is placed between each plate to absorb the electrolyte. This makes the battery non-spillable with no additional water or electrolyte ever required. Given that the plates can be sealed more tightly in the cell than flooded lead acid batteries, an AGM battery also offers better extreme shock and vibration resistance and is less prone to sulfation.AGM BATTERIES WITH THIN PLATE AGM batteries featuring TPPL technology use pure lead for the plates held with an engineered compressive force allowing for the elimination of calcium and antimony for strength and reducing the corrosive elements inside the battery. High-grade sulfuric acid is also used for the electrolyte. These high-purity materials allow TPPL batteries to build on the benefits of standard AGM designs.As the TPPL designation implies, these batteries feature plates that are thinner than conventional flooded lead acid battery designs so more of them can fit inside the battery case. More plates provide greater plate surface area and reduce resistance, enabling greater cranking power. Compared with cylindrical six-pack AGM batteries, TPPL batteries offer 15% more surface area and thus 15% more energy storage with even more power capability for a given volume.THE BASICSIn North America, battery manufacturers have adopted the Battery Council International (BCI) Group Size number system. These specifications are used to identify the most basic elements of fitment, namely a battery’s physical size, terminal placement, and polarity. The OEM-recommended group number is a good indication to determine what batteries could be used to directly replace the standard battery supplied with the vehicle. Most manufacturers provide lookup tables to help identify the best battery to meet the basic needs of a specific vehicle.Selecting the right battery for the application will have a major impact on its reliability. Having enough energy, power, operating temperature range, and cycle life to meet the economic needs of the application is critical in sizing and choosing the right battery(ies) for the application. When determining the needs of your application, specifications of added equipment as well as original equipment must be taken into consideration. Body builders, equipment upfitters, and experienced battery suppliers can assist in making sure you have the information required and can often do the appropriate calculations to determine the required characteristics of the battery bank needed for the application. This may mean a larger battery box allowing for more or larger batteries than originally provided with the vehicle.KEY TERMINOLOGY There are several terms used to describe and measure a battery’s cells, modules, packs, and overall performance that are usually summarized on battery technical specification sheets. Below is a list of the most common technical descriptions to help identify the best battery for any application: State of Charge (SOC)—defined as the level of charge of a battery relative to a fully charged state, represented as a percentage.  Depth of Discharge (DOD)—defined as the percentage of a battery that has been discharged relative to the overall capacity of the battery. For example, a discharge to at least 80% DOD is referred to as a deep discharge, and many battery manufacturers will include a spec sheet with recommended DOD for optimal performance and productivity.  Cycle Life—defined as the number of discharge-charge cycles the battery can experience before it fails to meet specific performance criteria. The full operating life of the battery is affected by the rate, Selecting the right battery for the application will have a major impact on its reliability.

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MAy 2020 www.MwsMAg.coM Modern workTruck soluTions 35number, and depth of cycles: the higher the DOD, the lower the cycle life.  Nominal Capacity (Ah) rating—defined as the amount of energy that can be provided by the battery at a particular constant current.  Nominal Cell Voltage (V)—defined as the average voltage a battery cell outputs when charged; the V of a battery will depend upon the chemical composition and reaction behind it. Reserve Capacity (RC)—defined as the measurement of the number of minutes of reserve power the battery has at a 25-amp load. This is an extremely important battery characteristic, and the number is used on both starting and deep cycle batteries.  Cold Cranking Amps (CCA)—defined as the number of amps a battery can deliver at 0 degrees F for 30 seconds and not drop below 7.2 volts. This rating is especially important when it comes to starting battery applications in cold weather environments. As a rule, in low-temperature scenarios, the more CCAs a battery has, the better.WHAT’S RECOMMENDEDUltimately, heavy-duty truck drivers should weigh the pros and cons of different battery designs against their specific application demands, always be sure to follow the manufacturer’s guidelines for battery care and handling, and direct any questions to a battery professional. They should also refer to the vehicle owner’s manual for recommended battery specifications and cross-reference it with any spec sheets that come with products under consideration for purchase. This information should guide any driver’s selection of the ideal power solution for the next battery replacement. ABOUT THE AUTHORSFind out more, visit

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Modern WorkTruck SoluTionS WWW.MWSMag.coM May 202036TECHNOLOGYThe current situation with the COVID-19 pandemic is unlike anything that the industry has ever faced. Most companies have a game plan for an economic downturn, but this situation is unlike any other in recent history. Many people in the country are advised to stay home to prevent the spread of the virus, instructed to go out only for groceries, doctors’ appointments, and other necessary trips. In some areas, those who go out must possess a permit that indicates their trip is essential. Even when people do go out, they are not to go within 6 ft of another person.In some states dealerships are cited as non-essential businesses and forced to remain closed. In other states where dealerships are allowed to remain open, concern over the pandemic prevents buyers from venturing onto dealer lots. If you’re a dealership owner—or own any business forced to close due to being “non-essential”—it only makes sense that you look to change how you currently do business and focus more on your digital storefront.Below is a list of tips to help shift your focus from in-store to online selling.COMPANY WEBSITEMake sure you’ve optimized your website as much as possible, following search engine optimization (SEO) best practices. Designing a website with SEO in mind helps generate and increase organic traffic to the site. An optimized website is more easily found from the queries on search engines that match your inventory. Also, look at the pathways that a user would take to find their perfect vehicle. Make sure visitors can navigate your site easily and efficiently. Because your site is the face of your company during this time, it should be simple and intuitive yet eye catching and distinguishable.YOUR INVENTORYAn optimized website attracts visitors to your site, but a robust inventory Keeping Your Digital Storefront OpenCONDUCT BUSINESS REMOTELY By Simon Heseltine

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MAy 2020 www.MwsMAg.coM Modern workTruck soluTions 37keeps them there. The inventory on your site should be up to date, as descriptive as possible, and have the price clearly listed. Think about the pictures currently on your site. If you sell vehicles, do your images show the vehicle from all angles and in the best light? A picture is worth a thousand words, so be sure your images truly capture your product. If your current images lack a “wow factor,” consider hiring a professional photographer to capture images of your inventory. This can easily be done while abiding by social distancing guidelines. Finally, consider adding a recorded video walkthrough of the unit to the inventory page. This allows visitors to your site to get a much better grasp of the product without having to leave the comfort of their home.DIGITAL MARKETING SPENDAlthough most companies look for ways to cut costs during these uncertain times, don’t find yourself tempted to slash your digital marketing budget. Studies over the last 100 years have consistently shown that in dire economic times, companies that maintain their level of marketing spend, or increase it, actually gain on their competitors—in some cases for up to three years after recovery! Everyone feels the impact of COVID-19, but essential business are still open and some busier than ever before. The buyers are out there. Let them know that you’re out there with them through digital marketing.Another important aspect to note: If your competitors are cutting back on digital marketing spend, it’s possible that you’ll get a better cost per click and cost per lead.LIVE WALKTHROUGHWhat happens if an online customer is interested but can’t make it to the dealership? If you still have salespeople on-site, have them set up a video chat with the customer that allows them to do a walkthrough of the product, answering the customers’ questions as they go. If you don’t have on-site sales personnel during working hours, establish a way for customers and sales to set up an appointment for the live walkthrough to take place. FINANCINGFinancing can be done remotely. Check out your remote-financing options from getting approvals to getting the documents legally signed. There are many secure, legal document signing online programs/forms to choose from. Find the one that works best for you and your business.FREE DELIVERY & TRIALSNot many serious buyers will to want to make a large purchase, such as a vehicle, without a trial period or a test drive, and test drives are impossible to conduct remotely. Without customers physically at the dealership, your only option may be to take the vehicle to them and let them trial it for a few days. Another option is to offer a several day money-back guarantee on the sale of the vehicle. Make sure to highlight that the vehicle will have been “deep cleaned” before delivery.There’s no denying the fact that everyone on the planet has been affected by COVID-19. But it’s important to keep our lives as normal as possible—even if that means changing the way we do business. If you’re unable to conduct business face-to-face, ramp up your online presence and let buyers know that although your offices may be closed, you’re still open for business—remotely, that is. ABOUT THE AUTHOR of audience growth at Trader the parent company of Commercial Truck Trader. Find out more, visit 

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MODERN WORKTRUCK SOLUTIONS WWW.MWSMAG.COM MAY 202038TECHNOLOGYDepending on your line of work, an electric-powered vehicle might work well for you. Constant stop and go in delivery applications generate power through braking. Running short distances from the shop to the jobsite in a local service industry is another application where electric vehicles (EVs) could easily fit the bill.Yet there are fleet owners who might be hesitant to incorporate EVs into their fleet, and reasonably. What happens when a dispatcher sends a driver to several more customers than originally intended, putting more miles on the vehicle and more hours on the road? What happens in an emergency situation when a driver has to go far off the designated route because of an accident? It’s uncertainties like these that require more mileage from EVs, and where would one go to recharge if they’re too far from home base? This keeps some fleet managers from converting their fleet. But perhaps there’s a solution to the problem.LIGHTNING MOBILEEven with the popularity of EVs growing rapidly in an effort to save money and do well by the environment, electric powertrain manufacturers must find ways to give fleet managers and drivers peace of mind no matter what situation they Mobile Charging for Electric VehiclesPEACE OF MIND TO KEEP FLEET VEHICLES ON THE ROAD AND ON THE JOB

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MAY 2020 WWW.MWSMAG.COM MODERN WORKTRUCK SOLUTIONS 39may find themselves. One developer of zero-emission powertrains, Lightning Systems, recently announced a solution to mitigate the woes and anxieties of EVs in emergency situations. The Colorado-based company designs and manufactures zero-emission all-electric powertrains for medium- and heavy-duty vehicles including delivery trucks, shuttle buses, passenger vans, chassis-cab models, and city transit buses.Lightning Systems’ new Lightning Mobile is a mobile direct current fast charger (DCFC) for electric vehicles for use on the go. Equipped with 192 kWh of high-energy-density, liquid-cooled DC battery storage in a package designed to be installed in a vehicle or trailer for mobile deployment, Lightning Mobile can be rapidly deployed to provide fast roadside charging to support the operation of electric fleet vehicles. The mobile charger also offers the capability to recharge EVs on their routes, similar to the way a fighter aircraft is refueled in-flight. This allows fleets to maximize vehicle uptime.“Every fleet with electric commercial vehicles will benefit from mobile fast charging,” says Tim Reeser, CEO of Lightning Systems. “Uptime is the name of the game for fleets. While operators will schedule vehicle duties to include depot-based charging, there’s always the chance that a vehicle will need a top-up at another location or en route. There is also often the need for DC Fast Charging at locations or times that may not already be permitted for fast chargers or where demand rates would prohibit fast charging direct from the grid. Lightning Mobile fulfills all these needs.”POWER RESCUELightning Mobile supports commercial and government fleets that operate electric vehicles, providing roadside charging as a “power rescue” vehicle, buffered DCFC during peak hours, and DCFC for locations that do not yet have Level 3 service permitted or installed. “A recent survey we conducted confirms that many large fleets intend to electrify a majority of their vehicles over the next five years,” Reeser adds. “That equates to thousands of new commercial EVs on the road. These fleets need a solution to ensure they have the charging and support they need for every location and possibility as they ramp up.”Lightning Mobile is charged from a standard Level 2 AC charger at up to 18kW and can deliver DC Fast Charging at up to 80kW and, optionally, Level 2 AC charging at up to 19.2kW. Lightning Systems designed the system to be installed in its Lightning Electric Transit 350HD cargo van, but the system can be installed in any vehicle or trailer that meets size and weight specifications.The new mobile electric vehicle charger is specifically designed for commercial electric vehicles, which have high-energy capacities and support DC Fast Charging. The batteries in the Lightning Mobile package share all of the same advanced features as Lightning Systems’ powertrains, including active thermal management for optimum battery performance and longevity, sophisticated management, and safety and telematics/analytics features.Lightning Mobile also can be used to provide DC Fast Charging from Level 2 AC charging infrastructure, as well as taking advantage of off-peak utility rates by charging Lightning Mobile at low rate times and using it to charge the vehicles at times that suit operations. For those who need mobile charging on a temporary basis or wish to spread the cost over time, rental and leasing options will be available.CHARGE AHEADIf you’re interested in adding a few EVs to your business or converting your entire fleet yet are nervous about what would happen in an emergency situation, the possibility of mobile charging should put your mind at ease. If one of your vehicles is equipped with Lightning Systems’ roadside/parking lot mobile charger, you won’t have to worry about choosing between a customer or sending your drivers home because their vehicle didn’t have enough charge for altered plans.FOR MORE INFORMATION Lightning Systems designs and electric powertrains for commercial to Class 6 work trucks, Class 7 city buses, and Class 8 motor coaches. All Lightning products are available today. The Lightning team works with right electric powertrain on the right chassis in the right drive cycle with 

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MODERN WORKTRUCK SOLUTIONS WWW.MWSMAG.COM MAY 202040SAFETYWith safety technology becoming more and more required as standard components of newer vehicles and distracted driving laws cracking down on cell phone use behind the wheel, one would think distracted driving would be on the decline. Yet, a survey from Netradyne shows otherwise. Netradyne is a fleet safety platform provider that uses artificial intelligence (AI), edge computing, and predictive analytics to create a safer environment for commercial drivers. The company recently released the findings of an online survey of commercial drivers. Conducted by Harris Interactive and commissioned by Netradyne, the report indicates that while commercial drivers feel safe, they acknowledge they could be safer, and that AI-powered driving technology can be both beneficial and concerning. Combined with a companion survey of non-commercial drivers, both sets of drivers agree that distractions are on the rise, though there seems to be little self-awareness of who and what is to blame. According to the National Safety Council, on a typical day, more than 700 people are injured in distracted driving crashes. Results of the survey indicate that when it comes to awareness of distractions, nearly 70% of commercial drivers and 73% of standard drivers want better blind spot detection. But when it comes to saying which drivers are the problem, the results suggest “not me” is the most likely answer. Commercial drivers are most likely to agree that their Is Distracted Driving Increasing?SURVEY FINDS 81% OF US COMMERCIAL DRIVERS BELIEVE SO

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MAy 2020 www.MwsMAg.coM Modern workTruck soluTions 41peers who transport commercial goods (72%) and passengers (69%) are safe drivers. Commercial drivers consider drivers of sports cars (38%) and convertibles (26%) to be the least safe.Netradyne found that on average commercial drivers drive 7.4 hours per day, and the most common types of goods transported are construction materials (33%), local goods (30%), and foods or plants (20%). Not surprisingly, there are many hazards with longer hours, indicating a need for additional help to make the commercial driving experience, as well as the roads, safer.KEY FINDINGSDriving distractions are on the rise. Overall, the vast majority of commercial drivers feel safe while driving (86%), and there is a growing perception that driving is becoming safer over time (54%). Nevertheless, 81% are concerned that distractions are on the rise. Top five distractions for commercial drivers are drinking liquids, events outside the vehicle, looking at a GPS device, adjusting the in-vehicle audio, and fiddling with vehicle controls.Social media and surfing the net is the most severe distraction experienced by commercial drivers. Of the commercial drivers who've accessed social media and the net while driving, 71% found it distracting. Video and FaceTime chatting while driving is considered the second most severe distraction. Of the commercial drivers who've taken part in those chats while driving, 68% found it distracting. Additionally, 22% of commercial drivers have been injured in a distracted driving incident.NEGATING DISTRACTIONSWhile a large majority of commercial drivers do things to prepare for their drive and reduce distractions, 68% regularly allow extra time for their journey to help negate distracted driving. Fifty-nine percent of commercial drivers regularly set their GPS before they start the engine, and 55% regularly prepare their music for the entire trip.A key component of on-the-road safety has been identified as artificial intelligence technology, which can both help and hinder drivers who don’t necessarily understand the technology at this point. For commercial drivers, AI can help with route recommendations, data collection, and even driver coaching. Powered by AI, Netradyne’s Driveri captures every minute of every driving day of thousands of fleet drivers across the country, analyzing road conditions, driving events, and violations. Netradyne is using technology to help make the roads safer.DRIVERS & AIMixed feelings about AI technology indicate that it is misunderstood. AI, which can provide ongoing, constructive feedback (such as Netradyne’s GreenZone) appeals to 72% of commercial drivers who say they are open to feedback at least once a week. However, 20% of drivers feel that other drivers may rely on technology more than their own judgement. Still, top commercial drivers use of technology includes hands-free phones (43%), a camera to view the outside of the vehicle (36%), a GPS device (29%), and other assistance that includes lane departure warnings, voice recognition, and automatic braking. Over 50% of commercial drivers feel that smart tech has had a positive impact on driver safety. This is driven by a belief that smart technologies help them to stay focused when driving (23%) while 21% believe that it gives them the ability to make more accurate decisions. In terms of priority, 69% of commercial drivers are particularly interested in AI technology that will help them monitor blind spots, 68% are interested in information on vehicle maintenance issues, and 63% are looking for technology to feed them information about the road. Seventy-three percent of commercial drivers are interested in receiving feedback once a week or more. They are more interested to hear what they do well than what they need to improve (40%). Regarding feedback on their driving, 44% of commercial drivers prefer a mix of numbers-based feedback and verbal/written coaching, as opposed to simply a numbers-based feedback report (19%).“Netradyne has proven successful in making our roads safer for all drivers by equipping professional drivers with AI technology,” says Avneesh Agrawal, CEO of Netradyne. “With greater understanding of the challenges we face on the road, all drivers will benefit by alerts for behavior adjustment, fewer distractions, fewer 61 Percentsay theycould besafer driversDRIVINGDISTRACTIONS RISE81 Percent of U.S. commercial drivers believe distracted driving is increasing 9 in 10 commercial drivers feel safe driving22 Percent of commercial drivers have been injuredin a distracted driving incident20 Percent worry aboutdrivers becoming tooreliant on “smartdriving” technologies81%NE T R A DYN ES URVE Y F IND SWWW.NE T R A D Y NE .COM920 %61%%

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Modern WorkTruck SoluTionS WWW.MWSMag.coM May 202042SAFETYaccidents and injuries, and even lower insurance premiums.”SURVEY METHODOLOGYThis Netradyne survey was conducted online within the United States by Harris Interactive from February 25 to March 16, 2020 among 350 commercial drivers. Participants were aged 18-plus and held a commercial driving license and drove a commercial vehicle once per week. Results were weighted for age, gender, region, race/ethnicity, education, marital status, household income, and/or socio-economic status to be nationally representative, with a margin of error of 2% at a 95% confidence level.NETRADYNE SOLUTIONThe results of the survey show a lack of driver awareness and a “not me” attitude. This lack of self-awareness is part of what Netradyne’s Driveri system for fleets helps to address. Using cameras and AI-powered edge computing, Driveri helps professional fleet drivers become aware of ways they can improve through behavioral motivation produced by Driver Star reports. The frequency of the reports is up to the respective fleets deploying Driveri, as are the perks for improving their good driving scores, but the results are encouraging for everyone who wants safer roads.“Because of the distractions on the road, the long hours, I believe that every vehicle, particularly those in commercial fleets, should have a camera,” says Adam Kahn, president, Fleet Business and Certified Transportation Professional (CTP®), Netradyne. “Technology is proven to have a huge impact on not only making the roads safer for everyone and reducing distracted driving with in-the-moment feedback, but fleets can save money by avoiding the incidents that the human brain can’t always anticipate.”With features such as driver recognition, following distance indicators, red light infraction alerts, and driver performance profiles, fleet managers can more effectively coach drivers, and drivers can become more aware of poor driving habits. Perhaps if all fleets enabled cameras and AI-powered edge computing in driver coaching, the results of the next distracted driving survey will be much more favorable.FOR MORE INFORMATION Find out more about Netradyne, visit

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Modern WorkTruck SoluTionS WWW.MWSMag.coM May 202044WORK TRUCK PRODUCTSVMACUNDERHOOD40 AIR COMPRESSORS VMAC released its popular UNDERHOOD40 Air Compressor for 2020 model year trucks and commercial vans. The UNDERHOOD40 is a weight- and space-saving 40 CFM rotary screw air compressor designed to fit within in the engine compartment of the vehicle. UNDERHOOD40 air compressors are extremely lightweight, weighing only 62-85 lbs, increasing available payload by hundreds of pounds. The engine compartment placement ensures that operators and fleet managers have plenty of room to add extra tools and equipment to the truck deck or van cargo that otherwise would be taken up by a traditional air compressor. GUARDThe WEATHER GUARD GlideSafe Load Assist accessory creates a safer, easier loading and unloading process and does not require a rolling motion to be functional or to protect the vehicle and equipment from damage. GlideSafe helps preserve the longevity of both the vehicle and the equipment. GlideSafe bridges the gap from the back of the van to the rear cross member, which assists in loading and unloading materials. The accessory bolts directly to the rack using preformed holes and comes with all necessary mounting hardware. When paired with the WEATHER GUARD Steel Van Rack, the GlideSafe Load Assist system is beneficial for a variety of applications. From plumbers to general contractors to electricians, GlideSafe makes operations more efficient.www.weatherguard.comFREIGHT DEFENSEThe Freight Defense Cargo Safe is the most effective electronic locking system available for roll-up door box trucks and cargo vans. The Cargo Safe is an excellent theft deterrent for OEM manufacturers, fleets, and upfitters looking to maximize the security of their vehicles to protect high-value cargo while increasing speed of delivery. The overhead door version features an “auto-locking” technology while both versions feature remote access that can be stand-alone or integrated into the vehicle’s factory provided door locking system. www.vehiclesecurityinnovators.comEXTENDOBEDNORTHWEST POWERThis unit was built for Northwest Power and allows the company to fully use the storage capacity of a covered service body while eliminating the need to climb into it. With a 3,000-lb capacity and power drive system, it extends with a push of a button and has custom storage throughout. Extension past the taillights is only available from Extendobed and allows side drawers to be placed in the back. A large generator is now quickly accessible and no longer needs to be lifted out of the service body, improving productivity and eliminating injuries. Extendobed gives new meaning to “utility.”

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Modern WorkTruck SoluTionS WWW.MWSMag.coM May 202046Truck drivers are essential in keeping our lives as normal as possible. If it weren’t for truck drivers, we would have little food in our pantries, no cleaning supplies (unless we made it ourselves), the garbage in our dumpsters would be sky high, and without service truck drivers, we would likely be without power living our lives by candlelight. If we ignore the needs of truck drivers, we risk losing life as we know it.To prevent our lives from looking post-apocalyptic, one organization, Truckers Emergency Assistance Responders (TEAR), teamed up with DDC FPO to provide personal protective equipment (PPE) to truck drivers moving in and out of zones hit hard by COVID-19. According to DDC FPO's COO and president, Marissa Crotty, the company sought the most effective and quickest way to help drivers stay safe amid the COVID-19 pandemic. When they reached out to clients for insight into what would have the biggest impact, the responses were unanimous.“Our clients reported that what the drivers need most is PPE,” Crotty says. “So, we were determined to find a way to do that.”Each PPE kit includes masks, hand sanitizer, gloves, antiseptic wipes, and snacks. The delivery process is well-coordinated and intentionally targets specific truck stops and rest areas to provide kits to as many drivers as possible across the nation. “It’s huge having DDC’s support,” says Desiree Wood of TEAR. "We simply don’t have the funding to make these kits, let alone to purchase the gas to drive the 120 miles a day to hand them out or even to cover the fee to print the Thank You notes.”ALL FOR ONEIn addition to DDC FPO’s contributions, Stuckey’s Corporation and Transfix have also played instrumental roles in TEAR’s success. Stuckey’s provides the snacks that are placed in each PPE kit.CEO of Stuckey’s Corporation, Stephanie Stuckey, shared that she wanted the business to help others during the pandemic. She specifically researched what organizations provide trucker relief and found TEAR. “We love partnering with an organization founded by truckers that's working for truckers,” Stuckey says. “I admire and respect these drivers and know how important they are to our supply chain, which is under strain like never before.” According to Lily Shen, president and CEO of Transfix, “The unfortunate reality is that while truckers are putting their health on the line to keep goods moving, many cannot access PPE and are being turned away from delivering essential goods because of it. We are excited to have partnered with TEAR to distribute resources to truckers nationwide.”Shen also said they continue to urge others to share PPE donations and advocate for policy changes that will help make these truckers’ lives easier.“These partners help tremendously,” Wood adds. “Truckers are first responders, and people are seeing that.”The world is facing unprecedented times, and the trucking industry is no exception. From supply chain to service providers, truckers are essential in keeping the American lifestyle we expect to live comfortably, and they must be respected and protected.If you or your business would like to donate to TEAR to help protect our essential truck drivers, visit OUR ESSENTIAL TRUCKERSEven as more and more states are opening up their shops, businesses, and parks, the global pandemic continues to rage. At the time of this writing, there have been warnings of meat shortages and rising grocery prices. Essential workers are the key to keep operations running as smoothly as possible so that groceries remain on the shelves and at a fair price. But with essential workers contracting COVID-19 on the job causing hiccups in the supply chain or out there doing their part to keep truckers healthy. Talk soon! JadeTo protect our essential truck drivers,

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