KPD 2023AnnualReport : simplebooklet.com

2 Knightdale Police Department Contents Chief’s Message.............................................................................. 3 Our Philosophy of Policing......................................................... 4 Promotions & New Employees................................................. 5 Ofﬁcer of the Year ....................................................................... 6 ARC Award........................................................................................... 6 Community Engagement........................................................... 7 2023 Snapshot.................................................................................... 10 Criminal Investigative Unit ......................................................... 12 Victim Assistance ............................................................................. 13 Mental Health ..................................................................................... 14 Property and Evidence Unit....................................................... 15 Racial Proﬁling................................................................................... 16 Overview of Complaints............................................................... 17 2023 Training Update..................................................................... 18 Succession Planning ...................................................................... 19 Trafﬁc Safety Unit............................................................................. 20 Police Administration .................................................................... 21 Leadership Team .............................................................................. 22 Organizational Chart...................................................................... 22 Police Facilities Project ................................................................. 23 Oﬃcer Ryan Hayworth Our annual publication is dedicated in honor of Oﬃcer Ryan Hayworth. Oﬃcer Ryan Hayworth’s legacy of service continues to live on in our department and throughout our community. Ryan is sorely missed, but we know that a man is never truly gone unless his memory and contributions are forgotten. In 2023, we paused to honor Ryan’s memory, reﬂect on his sacriﬁce, and pay tribute to his commitment to people. We are reminded that compassionate service to others not only mirrors Ryan’s legacy, but it shows the human spirit at its best. And in 2024, we will continue to embrace the call that bears his name – Live Like Ryan! On October 17, 2023, two years after losing Oﬃcer Ryan Hayworth to an impaired driver who failed to slow down and move over, our agency hosted “Operation Hayworth.” This multi-agency traﬃc campaign was held on Interstate 540, lasted two hours and produced a total of 59 violations.

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2023 Annual Report 3 Chief’s Message As Police Chief for the Town of Knightdale, I have the honor of presenting our 2023 Annual Report. The annual report is a collection of stories, photographs, and data highlighting the important work we do to serve the people of this community. We believe that sharing this information helps us maintain legitimacy, promote public trust, and foster a sense of mutual respect with those we serve. This report provides stakeholders with an extensive look into our organization. The annual report showcases the many ways we emphasize professional policing and community partnerships. It underscores our commitment to preserving a high quality of life for our residents. This report also aﬀords us the opportunity to be transparent about our performance in sensitive areas such as citizen complaints, racial proﬁling, and police use of force. Every component of this report is tied to recognized professional standards for 21st century policing and reﬂects our status as a CALEA accredited agency. It showcases the eﬀorts we take to minimize risks and preserve public trust through projects like the NCLM Law Enforcement Risk Review and the newly created NC Law Enforcement Accreditation. Again, this report is a succinct but powerful look into the world of policing in Knightdale. As you read it, we oﬀer the following insight as well. The biggest challenge facing ourdepartment and community is unprecedented growth. As one of the fastest growing towns in North Carolina, Knightdale has become remarkably vibrant and diverse. Our public amenities, quality of life, and proximity to the capitol make it an attractive place to live, work, and visit. This attraction creates growth and growth generates an ever-expanding need for public services. Over the last two years, our population has soared past 22,000 residents. The Town has authorized the construction of over 7000 new rooftops, creating the potential for our population to double in the coming years. During this same period, the Police Department’s call volume and workload have increased by nearly 15%. Meeting these demands requires us to focus on three vital areas in the coming years – recruitment and retention of personnel, the expansion of public safety facilities, and the incorporation of technology as a force multiplier. Though we have worked diligently to bolster our staﬃng levels to pre-pandemic numbers, we must broaden our organization’s size and service scope to meet the needs of the future. Policing in the United States is facing a hiring crisis. Growing our agency in the midst of this national dilemma will require us to be innovative and competitive as we seek to hire and retain the best talent possible. We have made signiﬁcant progress in the design of our new police facility in recent months. The expansion and renovation of our current public safety complex will grow the agency’s structural footprint from about 5000 sq ft to 24,000 sq ft. Such an expansion not only accommodates our operational and workspace needs for the foreseeable future, but the new facility will reﬂect the important work that takes place within its walls. Interestingly, its amenities will also serve as an important recruitment and retention tool. Finally, the advent of various technologies means that we must explore opportunities to deploy tools that will aid in enhancing the level and quality of services we provide. Part of our vision involves creating a Real-Time Crime Center, deploying technologysuch as drones and automated license readers, and serving as a leader in information sharing for the law enforcement community in eastern Wake County. The challenge ahead of us is to secure support and funding and to ﬁnd ways to responsibly leverage these technologies while respecting individual privacy. As we enter 2024, our pledge to you remains the same: We will always strive to be the best we can be, and our commitment to excellent service will never waver. You deserve it and you are worth it. On behalf of the men and women of the Knightdale Police Department, I extend a sincere thanks to all our stakeholders for your ongoing support. We are honored and grateful for the opportunity to be the guardians of this special community. We hope you see this annual report as evidence of our commitment to faithfully serving you. Please feel free to reach out if you have any questions concerning this content, and never hesitate to call on us if we can be of service. Lawrence R. Capps Lawrence R. Capps Chief of Police

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4 Knightdale Police Department The Knightdale Police Department strives to embody these tenets. We seek to create a culture of trust, mutual respect, and committed service that beneﬁts both the community and the members of our agency. Over the years, we have framed our entire philosophy of policing around a handful of simple, yet powerful expectations. These guiding principles are known to many as “The Five Rules.” Our devotion to them helps promote quality interactions, sound decision-making, and meaningful outcomes. More importantly, it allows us to foster a positive, high-energy atmosphere where we can realize the vision we have established for ourselves and our community. Our Philosophy of Policing The opening line of the Law Enforcement Code of Ethics states, “As a Law Enforcement Ofﬁcer, my fundamental duty is to serve the community; to safeguard lives and property, to protect the innocent against deception, the weak against oppression or intimidation, and the peaceful against violence or disorder; and to respect the Constitutional rights of all to liberty, equality, and justice.” Rule #1: The mission always comes ﬁrst. It deﬁnes why we exist and for whom we exist. Loyalty to individuals is admirable, but our ﬁrst duty is to the greater good. Rule #2: We must always possess an unwavering allegiance to the core values of our organization. Our core values are central tenets that identify what we believe to be most important to our role as public servants. This system of values drives our mission, and their weight transcends even the authority of our Police Chief. Rule #3: Tell 100% of the truth 100% of the time. The truth is not always popular or easy. The truth can even come with its own consequences, but the nobility of our profession is built on honesty and integrity. No lies, no exceptions. Rule #4: Honor the oath you took and everything it represents. Know that you are not swearing ﬁdelity to a person, but to protecting the ideals of our Republic and serving the public’s interests. This oath is one of the most important promises you will ever make in your life, so don’t break it. Rule #5: Give your best effort every day. The people you serve deserve nothing less. As the days pass, your work as a police ofﬁcer will improve and the positive impact you make in the lives of others will grow.

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6 Knightdale Police Department ARC Award Ofﬁcer of the Year Each year, the Town Managerselects an employee who exempliﬁes the town’s core values of Accountability, Respect and Customer Service to receive the ARC Award. Severalwonderful employees were nominated, and our very own Lieutenant Jason Bradshaw was selected to receive the 2023 ARC Award. Lt. Bradshaw is the Criminal Investigative Unit Commander. His unit encompasses the Detectives, Community Resources Coordinator, and Community Resource Oﬃcers. His investigative expertise and leadership have enhanced the Support Services Division, ensuring that the actions and performance of those assigned under his command are consistent with the high standards associated with public service. Lt. Bradshaw’s eﬀorts are a testament to his dedication to the organization, the policing profession, and the community. Lieutenant Bradshaw is a positive representation of the Town of Knightdale and thus the Knightdale Police Department and a model person and professional. The honor of Oﬃcer of the Year is bestowed upon a department member who best embodies the Five Rules of the Knightdale Police Department. The recipient is expected to be a person who represents the highest ideals of our profession, and someone who is a true champion for the principles of our organization. It has been presented to many diﬀerent individuals over the years, each of them unique in their own way but all of them committed to this organization. This year’s recipient is Detective Cody Hagler. Not only is Cody an excellent ambassador for the agency, but he is also a testament to the strength of the human spirit. After being seriously injured in the same crash that claimed the life of Oﬃcer Ryan Hayworth, Cody embarked on one of the greatest comeback stories of our time. Despite the pain and loss, he persisted. And in doing so, demonstrated what true commitment and passion really look like. Detective Hagler has pride in himself and this department. He holds himself, and those around him, to high standards. He is the embodiment of our “Five Rules” and a living example of extraordinary courageousness. Lt. Jason Bradshaw Detective Cody Hagler

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2023 Annual Report 7 Community Engagement We welcomed the return of our Citizens Police Academy and Camp PRIDE in 2023. These two programs are among our biggest community outreach events. Both events had a great turnout and were considered an immense success. With life back to normal post-COVID, the Community Resources Unit was able to fully engage the community and make a positive impact. With 3 dedicated members now assigned to the Community Resources Unit, we aim to increase our outreach and impact in the community going into 2024. After taking over the Community Resources Unit in late November of 2022, Sgt. Chris Burke has guided his unit through a successful year of building community relations. The Community Resources Unit provides resources to our community members through outreach, victim and witness assistance, and helping with substance abuse and mental health issues. This is a multi-faceted team designed to deliver excellent customer service to our citizens along with working in our local schools to build relationships and make a positive impact on the youth of Knightdale. We participated in numerous events to beneﬁt the Special Olympics of North Carolina this year. The annual Spring Carnival for SpecialOlympics raised a tremendous donation this year. We also participated in the LawEnforcement Torch Run for Special Olympics by running a relay through our town to assist in getting the torch to the opening ceremony. Our friends at Prime BBQ located in Knightdale Station Park hosted us for a “Cover the Car” event. The Law Enforcement Torch Run and the Cover the Car events aid in awareness and fundraising eﬀorts forlocalSpecialOlympics Athletes so they can compete in athletic games and health programs. During the fall months, we were able to do other Cover the Car events at Lowe’s Home Improvement and the Carolina Mudcats stadium. Chick-Fil-A also hosted us again for a “Cops on Top” event and we partnered with Pope Farms for Special Olympics Plane Pull

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2023 Annual Report 9 Coﬀee with a Cop at Cake Town Bakery Fall on First Ave Holiday Meals with Reeves Realty Habitat for Humanity Live Like Ryan 5K Fill the Car Shop with a Cop at Walmart Trunk or Treat at Knightdale Station Park This year we hosted two “Coﬀee with A Cop” events at Cake Town Bakery. This year we hosted two “Coﬀee with A Cop” events at Cake Town Bakery, a locally owned bakery/coﬀee shop in town. “Coﬀee with A Cop” events provide a relaxed environment where community members and oﬃcers can share conversations. The school supplies were then divided up equally and distributed to the local elementary schools. We were proud to host a 5k run and the “Live like Ryan” event in memoriam of our fallen brother Oﬃcer Ryan Hayworth. We participated in a volunteer day with Habitat for Humanity, where oﬃcers helped build a house in the community. Oﬃcers read books to the kids of East Wake Education Foundation and volunteered with the Community Helpers Service Center. The Community Helpers Service Center is a local organization that provides free food to community members in need. The department conducted fundraising forourholidayseason community support eﬀorts. We partnered with Reeves Realty to provide Christmas meals to about ten families. We also partnered with Walmart to host Shop with a Cop this year. With the help of our community partners through the Shop with a Cop program, we were able to provide gifts and joy to 10 families in our community. Each participant was also given a gift card to Lowes Foods to help purchase a Christmas meal. We look forward to continuing to build our community partnerships in 2024!

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12 Knightdale Police Department Criminal Investigative Unit One ofthe overarching goals ofthe Knightdale Police Department is to conduct thorough investigations and seek resolutions to criminal activity and quality of life issues for our community. Many of the responsibilities associated with this goal are assigned to the Criminal Investigative Unit. This unit is currently comprised of one Lieutenant and three detectives and is dedicated to conducting thorough and professional investigations into incidents of crime as well as working to implement solid crime prevention measures within our community. Knightdale 47% Police Department National Average 32% Case Clearance Rate Weapons, 8 Arson, 1 Sex Oﬀense, 11 Robbery, 5 Rape, 3 Pornography, 12 Overdose, 4 MV Theft, 27 MV B/E, 5 Missing Person, 6 Larceny, 63 Kidnapping, 1 Fraud, 44 Murder, 2 Death Investigations, 30 Embezzlement, 2 Family Oﬀense, 22 Drug Oﬀense, 12 Counterfeiting, 3 Damage to Property, 6 Burglary, 13 Blackmail/Extortion, 2 Assaults (All Other), 27 Agg Assult, 9

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2023 Annual Report 13 125 100 75 50 25 2021 2022 2023 Number of Oﬀ enses108 88 91 20 5 10 15 2021 2022 2023 Number of Oﬀ enses 23 16 16 InterAct (919-828-7740): Oﬀers help for victims experiencing domestic violence or sexual assault. Available 24/7. SAFEchild (919-231-5515): Works with law enforcement if a child is experiencing neglect or abuse. Oﬀers support services for families. Legal Aid of North Carolina (866-219-5262): Oﬀers help for victims of domestic violence or are having issues with housing or employment. North Carolina Victim Assistance Network (919-831-2857): Oﬀers information and assistance for victims of crimes and their family members. Victim Assistance The Knightdale Police Department has partnered with several organizations to ensure our citizens have the available resources when needed most. Domestic Violence Offenses: Sexual Assault Offenses:

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14 Knightdale Police Department Mental Health The Knightdale Police Department is a recognized member of the IACP One Mind Campaign. The campaign seeks to ensure successful interactions between police ofﬁcers and persons with mental health disorders and/or intellectual and developmental disabilities. We have established sustainable partnerships with local mental health organizations, implemented a model policy addressing law enforcement response to people in crisis and/or with mental health issues or disorders, and have met campaign requirements for providing Mental Health First Aid and Crisis Intervention Training. Over 77% of Knightdale ofﬁcers are CIT certiﬁed. The Knightdale Police Department is committed to ensuring all ofﬁcers are certiﬁed in Mental Health First Aid. Did you know… Community Mental Health Information and Resources Crisis Intervention Team CIT programs create connections between law enforcement, mental health providers, hospital emergency services, individuals with mental illness, and their families. CIT Oﬃcers are spread throughout department divisions and squad assignments to ensure the community has access to a CIT oﬃcer when needed. Responding CIT oﬃcers utilize their knowledge of crisis intervention, mental health issues, de-escalation skills, and resources to provide solutions for those in need. Knightdale CIT Police Oﬃcers may be called to the home of a citizen in need. This could range from those suﬀering from cognitive impairment to a suicidal ideational crisis. A CIT oﬃcerwill respond, de-escalate utilizing their training, and provide support by partnering with available resources to provide guidance, provide transport, or call for mobile crisis response to assist in the matter.

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2023 Annual Report 15 Found property such wallets, cell phones and keys can be turned in at the PD Monday - Friday 8am - 5pm. Call us to inquire if we may have your missing items. Reasonable proof of ownership is required to retrieve found property. Property and Evidence Unit The Knightdale Police Department recognizes the need for community members to have a means to properly and safely dispose of unused, unwanted, and expired medications. Diverted prescription drugs have become a signiﬁcant community health concern due to their high rate of abuse, illicit re-sales, and accidental overdoses & deaths. In addition, improper disposal of these drugs has proven to present hazards to the environment. In addition to department-sponsored Medication Takeback Events, citizens can stop by the police department during business hours to utilize the Prescription Drug DisposalBox to dispose oftheirunwanted medications. The box is intended for prescription drugs only. We cannot accept needles, liquids, or aerosols. In 2023, 99 lbs. of unwanted medications were collected and destroyed. Ammunition and Casings, 140 Paraphernalia, 45 Drug Items, 193 Other Weapons, 5 Firearms, 31 Found Property, 26 Other, 387

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16 Knightdale Police Department Racial Proﬁling The Knightdale Police Department is committed to providing professional policing services, free of bias, while treating all people fairly and equitably. Enforcement Actions Pursuant to Trafﬁc Stops 2023 Male Female White Black Other 22 0 30 1 Hispanic 372 62 343 3 Citation 965 720 780 883 Physical arrest 59 26 37 48 Warning 1208 875 864 1189 No action 14 10 10 13 2021 Male Female White Black Other 39% 2% 60% 0% Hispanic 56% 2% 41% 1% Citation 48% 46% 48% 48% Physical arrest 3% 1% 2% 2% Warning 21% 53% 49% 50% No action 1% 1% 1% 1% 2022 Male Female White Black Other 17 0 17 0 Hispanic 274 17 229 2 Citation 823 527 586 747 Physical arrest 44 19 23 40 Warning 916 688 717 887 No action 13 5 9 9 The Knightdale Police Department prohibits the use of biased police practices by its members. The race, ethnic background, national origin, gender, sexual orientation/identity, religion, economic status, age, cultural group, or any other identiﬁable characteristic of an individual may not be used as the sole basis for any investigative detention, stop, search, or arrest, seizure or legal forfeiture of any person’s property, or any other enforcement action by any member of the Department. There was 1 complaint of diﬀerential treatment ﬁled in 2023. After investigation, the complaint was unfounded, and deemed demonstrably false, with no credible evidence to support the allegation. There have been 4 complaints related to biased-based policing against our department over the last ten years, 3 of which were unfounded and 1 which was withdrawn by the complainant. Citizen Complaints Differential Treatment Complaints 0 1 2 2023 2021 2022

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2023 Annual Report 17 The Knightdale Police Department is committed to building strong relationships within the community. As such, we welcome your compliments or complaints regarding oﬃcer performance. Complaints or compliments are generally directed to the on-duty supervisor. Members of the public may visit the station, or call our non-emergency number at 919-217-2261 and request to speak to a supervisor. Citizens may also email Deputy Chief Orlando Soto the details of their compliment or complaint. All complaints against the department or its employees will be documented and investigated fully, to include anonymous complaints. Overview of Complaints Number of Complaints against Department Members Total: 5 Percentage of Decrease/Increase from Previous Years 0% Number of Complaints Forwarded to Internal Affairs 3 Dispositions Not Sustained 0 (There is insuﬃcient evidence to conﬁrm or refute the allegation.) Exonerated 1 Unfounded 4 Withdrawn 0 Policy/Procedure Failure 0 2021 2022 2023 Number of Complaints 6 5 5 (The allegation is true, but the employee’s action was consistent with directives and there is an indication of a need for review and revision of directives) (The allegation against the oﬃcer is voluntarily retracted by the complainant) (The allegation is demonstrably false, or there is no credible evidence to support the allegation.) (The allegation is true, but the employee’s action was consistent with directives.) Sustained 0 (The allegation is true, and the employee’s action was inconsistent with directives.)

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18 Knightdale Police Department 2023 Training Update Total Training Hours: 4,061 All Ofﬁcers Received the following training in 2023: • Legal Update • Firearms Training and Qualiﬁcation • Firearms Decision Making Course • Taser Recertiﬁcation • Defensive Tactics • Mental Health Responses • CPR • Juvenile Justice Issues and Challenges • Enhancing Community Policing • Ethics and Duty to Intervene • Recognizing Assaultive Behaviors • Critical Stress on the Job • Recognizing Fake ID’s • Compliance and Subject Control Additional Training: • Radar/Lidar Operator • Mental Health First Aid • First Line Supervision • Intoxilyzer Operator • Drug Recognition Expert Recertiﬁcation • Crisis Intervention Training • Digital Photography • FBI LEEDA • Oﬃcer Survival • Police Leadership 107 Average Training Hours per Ofﬁcer 24 State Required Training Hours per Ofﬁcer Departmental Instructors 9

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2023 Annual Report 19 Succession Planning Annually, the Chief of Police delivers the KPD Leadership Development Academy, designed to provide upcoming leaders with valuable insight into the world of organizational leadership and management, tied together with Knightdale’s policing philosophy. To achieve our succession planning goals, the Knightdale Police Department embraces the following practices and strategies: • The promotion of formal education in career related ﬁelds of study, and assisting employees in leveraging the beneﬁts of the Town’s tuition reimbursement program • New Supervisor’s Training for all newly promoted personnel • The completion of the FBI Leadership Trilogy course for all personnel holding the rank of Sergeant or above, as well as advanced training in the areas of risk management and law enforcement accreditation; the assignment and management of certain accreditation standards to personnel • The delegation of command level tasks such as event planning & ICS functions, conducting topical research, preparing annual analyses, or conducting policy reviews • Emphasizing specialized, subject matter training for topics like grants management and preparation, internal aﬀairs investigations, human resources & personnellaw, budgeting, property & evidence management, accreditation, and media relations • The development and delivery of an internal, curriculum based “Leadership Academy”

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20 Knightdale Police Department A goal of the Knightdale Police Department is to ensure the safe and expeditious movement of vehicle and pedestrian trafﬁc throughout the town. Trafﬁc Safety Unit Trafﬁc Stops Vehicle Crashes 2023 Citations Total: 2,085 DWI/Alcohol-Related Arrests 690 762 757 52 29 51 0 0 0 2023 2021 2022 3,860 2021 79 2021 3,237 2022 722022 4,025 91 2023 2023 Crashes Injury Crash Fatality Many of the responsibilities associated with this goal are assigned to the organization’s Traﬃc Safety Unit (TSU). The TSU is made up of 4 oﬃcers, consisting of a Lieutenant and three Traﬃc Oﬃcers. The Traﬃc Safety Unit is dedicated to reducing crashes that result in property damage, injuries, and death through a balance of Traﬃc Safety Education and Enforcement. Speed Related, 617 No Operators License, 239 Occupant Restraint, 59 DWI/Alcohol Related, 128 Driving While License Revoked, 312 Other, 730

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2023 Annual Report 21 Captain Thomas Cagle Captain Cagle is the commanding oﬃcer over the department’s Administrative Division which entails Records, Property and Evidence, Accreditation and Training. Cagle has held numerous roles within the organization, including Patrol Oﬃcer, Shift Supervisor, Shift Commander, Watch Commander, K-9 Oﬃcer, Field Training Program Coordinator, Law Enforcement General Instructor and Gracie Survival Tactics Instructor. Captain Cagle was awarded the Town of Knightdale ARC award in 2016, Oﬃcer of the Year in 2015 and 2019, recipient of the FBI LEEDA Trilogy Award, along with several individual and departmental citations and commendations. Police Administration Captain Joseph D. (Danny) Phillips Captain Phillips is the commanding oﬃcer of the department’s Patrol Division, which makes up the largest division within the organization. Phillips has held numerous roles within the organization, including Patrol Oﬃcer, Shift Supervisor, Shift Commander, and Traﬃc Safety Unit Supervisor. Captain Phillips is a certiﬁed instructor, specializing in Implicit Bias and Impartial Policing, Taser, Traﬃc Incident Management, and Large Truck and Bus Enforcement. Phillips serves on multiple statewide oversight committees. Phillips holds several specialized certiﬁcations and is the recipient of the FBI LEEDA Trilogy Award. Captain Phillips specializes in operations planning and incident command. He is a graduate of the 95th session of the Administrative Oﬃcers Management Program through North Carolina State University. Captain Phillips was awarded Oﬃcer of the Year in 2018 and has been the recipient of numerous departmental citations, commendations, and awards throughout his career. Captain Phillips is a 26-year Law Enforcement veteran, serving in Knightdale for the last 20 years. Deputy Chief Orlando Soto Deputy Chief Soto is a key leader at the Knightdale Police Department, overseeing the Support Services Division, which includes the Criminal Investigative Unit, Traﬃc Safety Unit, and Community Resources Unit. With over 21 years in law enforcement, including 11 years at Knightdale PD, Deputy Chief Soto is dedicated to upholding professional standards and ensuring eﬀective operations. He provides executive-level support to the Chief of Police, assisting in strategic planning, policy development, and resource allocation. Deputy Chief Soto also leads internal aﬀairs investigations and recruitment eﬀorts, ensuring accountability and integrity, and aiming to attract and retain a diverse, skilled workforce. With a bachelor’s degree in criminal justice and extensive training, he is well-equipped to support the department’s Mission, Core Values, and 5 Rules.

KPD 2023AnnualReport

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