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commitment comprehensive services individualized care client service leadership advocating community awareness regulatory reform recovery support people are first responsibility emphasizing quality care integrity unconditional acceptance dedicated compassion commitment comprehensive services individualized care client service leadership advocating community awareness regulatory reform recovery support people are first responsibility emphasizing quality care integrity unconditional acceptance dedicated compassion commitment comprehensive services individualized care client service leadership advocating community awareness regulatory reform recovery support people are first responsibility emphasizing quality care integrity unconditional acceptance dedicated compassion commitment comprehensive services individualized care client service leadership advocating community awareness regulatory reform recovery support people are first responsibility emphasizing quality care integrity unconditional acceptance dedicated compassion commitment comprehensive services individualized care client service leadership advocating community awareness regulatory reform recovery support people are first responsibility emphasizing quality care integrity unconditional acceptance dedicated compassion commitment comprehensive services individualized care client service leadership advocating community awareness regulatory reform recovery support people are first responsibility emphasizing quality care integrity unconditional acceptance dedicated compassion commitment comprehensive services individualized annual report 2019
As I reflect on the services provided in Fiscal Year 2019, I first need to start by recognizing the hard work and dedication of the entire Sacred Heart Team. I am privi-leged to work with a Board of Directors and staff that are equally passionate about helping people. Daily, I saw staff demon-strating - The Sacred Heart Way - whether it was how they interacted with clients, or how they worked tirelessly advocating on some-one’s behalf. Our mission to help those with limited means access quality addiction treatment services and/or our HIV/AIDS care manage-ment services was in full force in 2019. We made a commitment internally to do every-thing in our power to expand opioid treat-ment services. Helping to do our part in response to the opioid epidemic was front and center in our planning efforts. We have lost too many family members, neighbors and colleagues to addiction. It was only within the past few years that there was broader acceptance of addiction being a chronic brain disease. With that acceptance, and the opioid epidemic ripping our loved ones from us, we saw an increase in available funding for treatment and recovery services. With these dollars, Sacred Heart worked with community partners to develop and implement a comprehensive opioid treatment outpatient program, expanded medication assisted treatment services in county jails, and increased recovery support services through-out the state, with a focus on quality housing for individuals engaged in medication assisted treatment. At Sacred Heart, individ-uals maintained on medication are treated the same as individuals not receiving medications. We treat people how we ourselves want to be treated – with dignity and respect. The children that accompanied their mothers into Sacred Heart’s specialty services were met with open arms. School aged children were provided with supplies, backpacks, and winter gear. Kids should be able to be kids, and our team makes sure that each child gets that chance. Sacred Heart prides itself on being a distinctively different human service organization operating in a distinctively different way: The Sacred Heart Way.CEO message200childrenin treatment with their parents
Our AIDS CARE Program provided free HIV testing services throughout the Great Lakes Bay Region made possible through donations. Our supportive services related to housing needs were provided to people throughout the entire northern region of the lower peninsula. Care management services helped guide 172 people through needed medical and behavioral health services. Using donated dollars, our team helped pay a client’s rent. This individual was faced with either paying his rent or getting his vehicle repaired, a vehicle that he needed to access healthcare appointments. Funding guidelines prevented grant dollars from being utilized. Sacred Heart stepped up. We help people avoid making that difficult decision of what is a priority - housing or medical care. Both are critical needs. I would be remiss if I did not briefly mention the struggles we are all facing in 2020 due to the Coronavirus Pandemic. These are unprecedented times. Questions often asked at Sacred Heart – If we are not doing something, can we do it? If not, what is on the other end of our decision? Do we feel comfortable with that decision? Decisions are often not easy, but are made to maintain our commitment to individuals, to families, to children and to the communities we are fortunate to be in. We are a strong organization and our team will keep moving forward - The Sacred Heart Way - providing quality services to the thousands of men, women and families that rely on us to be here for them.The Sacred Heart Way is a commitment to comprehensive services and individualized care. And beyond client service it is one of leadership in advocating for community awareness, regulatory reform and recovery support.Paula Nelson, Sacred Heart CEO
The Sacred Heart Way includes a commitment to serving the most serious and/or complex conditions with a wide range of services. We offer an extensive network of specialized services ranging from detoxification to peer support, residential to outpatient, including medication-assisted and drug-free therapies and HIV/AIDS care management services, housing and other recovery support services. We provide services at 11 locations throughout Michigan.40%Residential33% 19%1%6%OutpatientDetoxificationMATHousingadmission by services1%HIV/AIDS Care
8OutpatientLocations3 Residential Facilities 50162*BEDSSupportiveHousingCapacity54
1 in 3Sacred Heart staff donate a portion of their pay back into the Sacred Heart client treatment scholarship fund.one holiday season
The Sacred Heart Way believes it is our responsibility to not only identify what the needs are of the individuals who receive our services but also our community.To uphold The Sacred Heart Way, in 2019 Sacred Heart staff from various locations donated to: The Pink Fund, Catholic Charities, Women’s Center of Flint and Saginaw, Toys for Tots, The Salvation Army, adopted a family and provided them with gifts and a grocery gift card, and also outfitted a veteran in recovery with several items to keep him safe and warm as he makes his rounds around the community spreading hope.community7 charities overone holiday season
our impactThe Sacred Heart Way is emphasizing quality care, integrity, unconditional acceptance and dedicated compassion. We recognize that we serve an increasingly diverse, often traumatized vulnerable population presenting increasingly more complex life situations and that our services and methods must change to meet their needs.
12,000admissions275pregnant womenadmissions7,000individuals received treatmentOVERNEARLYindividualsin the HousingOpportunitiesfor Persons with AIDS (HOPWA)program113172241individuals receivedHIV/AIDS care supportservices.Individuals weretested for HIV.20%otheradmissions primary diagnosis35%alcohol45%opiate<99100-499500-9991000-14991500-1999admissions by County2000+
Oakland County Recovery HomeMacomb County Recovery HomeMacomb County Recovery Home51Individuals received supportive housing through Sacred Heart in the counties of Berrien, Macomb, Oakland, and St. Clair.pregnant women179individuals118-2122-2829-3536-4445-4950-5657 >1192517692age1supportive housingaverage length of stay190gender15128 Sacred Heart, provides a successful transition to the community with housing that is safe, secure, and recovery focused. Our housing program provides a variety of supportive services and welcomes individuals engaged in medication assisted treatment (MAT) services.
2019 milestonessupportive housingSacred Heart opened St. Clair Shores Outpatient Recovery and Wellness Center, a comprehensive health and wellness center in Southern Macomb County, offering drug free and medication assisted outpatient services, along with a variety of wellness services. We also opened a new recovery home in Madison Heights with an emphasis on individuals engaged in medication assisted treatment (MAT) services. Sacred Heart partnered with Region 10 Prepaid Inpatient Health Plan and the St. Clair County Sheriff’s Office to develop a MAT program utilizing all three FDA approved medications with all services provided at the jail. We also began a MAT program at the jail in Macomb County. Opened two recovery homes in Eastpointe for individuals engaged in MAT services.43pregnant women2Medication-assisted treatment (MAT) data2Individuals received MAT through Sacred Heart at one of our locations in the counties of Genesee, Macomb, Oakland, and St. Clair.923individuals2gender2449474age218-2122-2829-3536-4445-4950-5657>22179284243576672
this is why we are here: to serve othersThe Sacred Heart Way means we work to ensure that people are first in everything we do. 94%Sacred Heart client overall satisfaction
2019Sacred Heart Board of DirectorsStephen Selander - Board ChairBill Chalmers - Vice ChairRichard Rowan - TreasurerDonice Hannegan - SecretaryPauline Fisher - Board MemberLeslie Fleming - Board MemberRenay Gagleard - Board MemberDonna Greenbury - Board MemberGlenn McIntosh - Board MemberEric Rowan - Board MemberEugene Schoener - Board MemberMary Ann Schott - Board MemberPatrick Shannon - Board MemberJennifer Ward - Board Member 92%clients report Sacred Heart’s treatment has helped them deal with their problems
The Sacred Heart Way means we work to ensure that people are first in everything we do. missionSacred Heart Rehabilitation Center is dedicated to assisting all people with behavioral health issues, including those with limited means, to improve their quality of life.you impactourOur Friends of Sacred Heart (fosh) Scholarship fund, development initiative serves an important role in making it possible, to preserve the Sacred Heart Way. serviceswere provided through fosh treatment scholarships to individuals who were unable to pay for treatment, and/orneeded longer lengths of stay.663Thanks to the generosity of our fosh.71individualsmen women
The Sacred Heart Way requires that we maintain our commitment to fiscal integrity to provide top-quality care in attractive therapeutic environments. Preservation of theFinancialsRevenuesGovernment Contract$18,314,000Privately Insured & Self Pay$ 1,405,000Contributions & Grants$ 65,000Total Revenues$19,784,000ExpensesSalaries & Wages$11,078,000$ 2,204,000Management & General$ 988,000Program Services$ 4,392,000Bad Debt$ 180,000Interest$ 208,000Depreciation$ 610,000Total Expenses$19,660,0003pregnant womenwere provided residential and detox services at Clearview through fosh treatment scholarships.Sacred Heart charitable commitment ratioRecommended Benchmark*65-66.7%87%This figures out how much of a charity’s total expense went directly to the charitable purpose, as opposed to management, certain overhead expenses and fundraising. *BBB Wise Giving Alliance & Charity Navigator
commitment comprehensive services individualized care client service leadership advocating community awareness regulatory reform recovery support people are first responsibility emphasizing quality care integrity unconditional acceptance dedicated compassion commitment comprehensive services individualized care client service leadership advocating community awareness regulatory reform recovery support people are first responsibility emphasizing quality care integrity unconditional acceptance dedicated compassion commitment comprehensive services individualized care client service leadership advocating community awareness regulatory reform recovery support people are first responsibility emphasizing quality care integrity unconditional acceptance dedicated compassion commitment comprehensive services individualized care client service leadership advocating community awareness regulatory reform recovery support people are first responsibility emphasizing quality care integrity unconditional acceptance dedicated compassion commitment comprehensive services individualized care client service leadership advocating community awareness regulatory reform recovery support people are first responsibility emphasizing quality care integrity unconditional acceptance dedicated compassion commitment comprehensive services individualized care client service leadership advocating community awareness regulatory reform recovery support people are first responsibility emphasizing quality care integrity unconditional acceptance dedicated compassion commitment comprehensive services individualized
Federal, State and/or Local funding has been provided through Local and Regional Coordinating, Community Mental Health and PIHP Agencies to support project costs and services.