commitment comprehensive services individualized care client service leadership advocating community awareness regulatory reform recovery support people are first
responsibility emphasizing quality care integrity unconditional acceptance dedicated compassion commitment comprehensive services individualized care client
service leadership advocating community awareness regulatory reform recovery support people are first responsibility emphasizing quality care integrity unconditional
acceptance dedicated compassion commitment comprehensive services individualized care client service leadership advocating community awareness regulatory
reform recovery support people are first responsibility emphasizing quality care integrity unconditional acceptance dedicated compassion commitment comprehensive
services individualized care client service leadership advocating community awareness regulatory reform recovery support people are first responsibility emphasizing
quality care integrity unconditional acceptance dedicated compassion commitment comprehensive services individualized care client service leadership advocating
community awareness regulatory reform recovery support people are first responsibility emphasizing quality care integrity unconditional acceptance dedicated
compassion commitment comprehensive services individualized care client service leadership advocating community awareness regulatory reform recovery support
people are first responsibility emphasizing quality care integrity unconditional acceptance dedicated compassion commitment comprehensive services individualized
annual report 2019
As I reflect on the services provided in
Fiscal Year 2019, I first need to start by
recognizing the hard work and dedication of
the entire Sacred Heart Team. I am privi-
leged to work with a Board of Directors and
staff that are equally passionate about
helping people. Daily, I saw staff demon-
strating - The Sacred Heart Way - whether it
was how they interacted with clients, or how
they worked tirelessly advocating on some-
one’s behalf.
Our mission to help those with limited
means access quality addiction treatment
services and/or our HIV/AIDS care manage-
ment services was in full force in 2019. We
made a commitment internally to do every-
thing in our power to expand opioid treat-
ment services. Helping to do our part in
response to the opioid epidemic was front
and center in our planning efforts. We have
lost too many family members, neighbors
and colleagues to addiction.
It was only within the past few years that
there was broader acceptance of addiction
being a chronic brain disease. With that
acceptance, and the opioid epidemic ripping
our loved ones from us, we saw an increase
in available funding for treatment and
recovery services. With these dollars,
Sacred Heart worked with community
partners to develop and implement a
comprehensive opioid treatment outpatient
program, expanded medication assisted
treatment services in county jails, and
increased recovery support services through-
out the state, with a focus on quality housing
for individuals engaged in medication
assisted treatment. At Sacred Heart, individ-
uals maintained on medication are treated
the same as individuals not receiving
medications. We treat people how we
ourselves want to be treated – with dignity
and respect.
The children that accompanied their mothers
into Sacred Heart’s specialty services were
met with open arms. School aged children
were provided with supplies, backpacks, and
winter gear. Kids should be able to be kids,
and our team makes sure that each child gets
that chance.
Our AIDS CARE Program provided free HIV
testing services throughout the Great Lakes
Bay Region made possible through donations.
Our supportive services related to housing
needs were provided to people throughout the
entire northern region of the lower peninsula.
Care management services helped guide 172
people through needed medical and
behavioral health services. Using
donated dollars, our team
helped pay a
client’s rent.
This
individual
was faced
with
either
paying
his rent
or
getting
his vehicle
repaired, a
vehicle that he
needed to
access
healthcare
appointments. Funding guidelines prevented
grant dollars from being utilized. Sacred
Heart stepped up. We help people avoid
making that difficult decision of what is a
priority - housing or medical care. Both are
critical needs.
I would be remiss if I did not briefly mention
the struggles we are all facing in 2020 due to
the Coronavirus Pandemic. These are
unprecedented times. Questions often asked
at Sacred Heart – If we are not doing
something, can we do it? If not, what is on
the other end of our decision? Do we feel
comfortable with that decision? Decisions are
often not easy, but are made to maintain our
commitment to individuals, to families, to
children and to the communities we are
fortunate to be in. We are a strong
organization and our team will keep moving
forward - The Sacred Heart Way - providing
quality services to the thousands of men,
women and families that rely on us to be here
for them.
Sacred Heart prides itself on being a distinctively different human service
organization operating in a distinctively different way: The Sacred Heart Way.
CEO
message
200
children
in treatment
with their
parents
As I reflect on the services provided in
Fiscal Year 2019, I first need to start by
recognizing the hard work and dedication of
the entire Sacred Heart Team. I am privi-
leged to work with a Board of Directors and
staff that are equally passionate about
helping people. Daily, I saw staff demon-
strating - The Sacred Heart Way - whether it
was how they interacted with clients, or how
they worked tirelessly advocating on some-
one’s behalf.
Our mission to help those with limited
means access quality addiction treatment
services and/or our HIV/AIDS care manage-
ment services was in full force in 2019. We
made a commitment internally to do every-
thing in our power to expand opioid treat-
ment services. Helping to do our part in
response to the opioid epidemic was front
and center in our planning efforts. We have
lost too many family members, neighbors
and colleagues to addiction.
It was only within the past few years that
there was broader acceptance of addiction
being a chronic brain disease. With that
acceptance, and the opioid epidemic ripping
our loved ones from us, we saw an increase
in available funding for treatment and
recovery services. With these dollars,
Sacred Heart worked with community
partners to develop and implement a
comprehensive opioid treatment outpatient
program, expanded medication assisted
treatment services in county jails, and
increased recovery support services through-
out the state, with a focus on quality housing
for individuals engaged in medication
assisted treatment. At Sacred Heart, individ-
uals maintained on medication are treated
the same as individuals not receiving
medications. We treat people how we
ourselves want to be treated – with dignity
and respect.
The children that accompanied their mothers
into Sacred Heart’s specialty services were
met with open arms. School aged children
were provided with supplies, backpacks, and
winter gear. Kids should be able to be kids,
and our team makes sure that each child gets
that chance.
Our AIDS CARE Program provided free HIV
testing services throughout the Great Lakes
Bay Region made possible through donations.
Our supportive services related to housing
needs were provided to people throughout the
entire northern region of the lower peninsula.
Care management services helped guide 172
people through needed medical and
behavioral health services. Using
donated dollars, our team
helped pay a
client’s rent.
This
individual
was faced
with
either
paying
his rent
or
getting
his vehicle
repaired, a
vehicle that he
needed to
access
healthcare
appointments. Funding guidelines prevented
grant dollars from being utilized. Sacred
Heart stepped up. We help people avoid
making that difficult decision of what is a
priority - housing or medical care. Both are
critical needs.
I would be remiss if I did not briefly mention
the struggles we are all facing in 2020 due to
the Coronavirus Pandemic. These are
unprecedented times. Questions often asked
at Sacred Heart – If we are not doing
something, can we do it? If not, what is on
the other end of our decision? Do we feel
comfortable with that decision? Decisions are
often not easy, but are made to maintain our
commitment to individuals, to families, to
children and to the communities we are
fortunate to be in. We are a strong
organization and our team will keep moving
forward - The Sacred Heart Way - providing
quality services to the thousands of men,
women and families that rely on us to be here
for them.
The Sacred Heart Way is a commitment
to comprehensive services and individualized
care. And beyond client service it is one of
leadership in advocating for community
awareness, regulatory reform and recovery
support.
Paula Nelson, Sacred Heart CEO
The Sacred Heart Way
includes a commitment to serving
the most serious and/or complex
conditions with a wide range of
services.
We offer an extensive network of specialized
services ranging from detoxification to peer
support, residential to outpatient, including
medication-assisted and drug-free therapies
and HIV/AIDS care management services,
housing and other recovery support
services. We provide services at 11
locations throughout Michigan.
40%
Residential
33% 19%
1%
6%
Outpatient
Detoxification
MAT
Housing
admission by services
1%
HIV/AIDS Care
8
Outpatient
Locations
3 Residential
Facilities
50
Detoxification
162*
Residential
*Varies on # of children
BEDS
Supportive
Housing
Capacity
54
our
impact
The Sacred Heart Way
is emphasizing quality care,
integrity, unconditional
acceptance and dedicated
compassion.
We recognize that we serve an
increasingly diverse, often traumatized
vulnerable population presenting
increasingly more complex life
situations and that our services and
methods must change to meet their
needs.
12,000
admissions
275
pregnant
women
admissions
7,000
individuals received
treatment
OVER
NEARLY
individuals
in the Housing
Opportunities
for Persons with
AIDS (HOPWA)
program
113
172
241
individuals
received
HIV/AIDS
care
support
services.
Individuals were
tested
for HIV.
20%
other
admissions primary diagnosis
35%
alcohol
45%
opiate
<99
100-499
500-999
1000-1499
1500-1999
admissions by County
2000+
The Sacred Heart Way
means we work to ensure
that people are first in
everything we do
.
mission
Sacred Heart Rehabilitation Center is
dedicated to assisting all people with
behavioral health issues, including those with
limited means, to improve their quality of life.
you
impact
our
Our Friends
of Sacred Heart
(fosh)
Scholarship fund,
development
initiative serves
an important role
in making it
possible, to
preserve the
Sacred Heart Way.
services
were provided through fosh treatment
scholarships to individuals who were
unable to pay for treatment, and/or
needed longer lengths of stay.
663
Thanks to the
generosity of our fosh.
71
individuals
men women
The Sacred Heart Way
requires that we maintain our
commitment to fiscal integrity
to provide top-quality care in
attractive therapeutic
environments.
Preservation of the
Financials
Revenues
Government Contract
$18,314,000
Privately Insured & Self Pay
$ 1,405,000
Contributions & Grants
$ 65,000
$19,784,000
Expenses
Salaries & Wages
$11,078,000
Fringe Benefits
$ 2,204,000
Management & General
$ 988,000
Program Services
$ 4,392,000
Bad Debt
$ 180,000
Interest
$ 208,000
Depreciation
$ 610,000
$19,660,000
3
pregnant women
were provided residential and
detox services at Clearview
through fosh treatment
scholarships.
Sacred Heart
charitable
commitment ratio
Recommended Benchmark*
65-66.7%
87
%
This figures out how much of
a charity’s total expense went
directly to the charitable
purpose, as opposed to
management, certain
overhead expenses and
fundraising. *BBB Wise Giving
Alliance & Charity Navigator
Oakland County
Recovery Home
Macomb County
Recovery Home
Macomb County
Recovery Home
5
1
Individuals received supportive housing through Sacred Heart
in the counties of Berrien, Macomb, Oakland, and St. Clair.
pregnant
women
1
79
individuals
1
18-21
22-28
29-35
36-44
45-49
50-56
57 >
1
19
25
17
6
9
2
age
1
supportive
housing
average length
of stay
1
90
gender
1
51
28
Sacred Heart, provides a successful
transition to the community with housing that
is safe, secure, and recovery focused. Our housing
program provides a variety of supportive services and
welcomes individuals engaged in medication assisted
treatment (MAT) services.
2019
milestones
supportive
housing
Sacred Heart opened St.
Clair Shores Outpatient
Recovery and Wellness
Center, a comprehensive
health and wellness center
in Southern Macomb
County, offering drug free
and medication assisted
outpatient services, along
with a variety of wellness
services.
We also opened a new
recovery home in Madison
Heights with an emphasis
on individuals engaged in
medication assisted
treatment (MAT) services.
Sacred Heart partnered
with Region 10 Prepaid
Inpatient Health Plan and the St.
Clair County Sheriffs Office to
develop a MAT program
utilizing all three FDA approved
medications with all services
provided at the jail. We also
began a MAT program at the
jail in Macomb County.
Opened two recovery homes in
Eastpointe for individuals
engaged in MAT services.
43
pregnant
women
2
Medication-assisted treatment (MAT) data
2
Individuals received MAT through Sacred Heart at one of our locations in the counties of Genesee, Macomb,
Oakland, and St. Clair.
923
individuals
2
gender
2
449
474
age
2
18-21
22-28
29-35
36-44
45-49
50-56
57>
22
179
284
243
57
66
72
1 in 3
Sacred Heart staff
donate a portion of
their pay back into
the Sacred Heart
client treatment
scholarship fund.
one holiday season
The Sacred Heart Way believes it is our
responsibility to not only identify what the needs are
of the individuals who receive our services but also
our community.
To uphold The Sacred Heart Way, in 2019 Sacred Heart staff from
various locations donated to: The Pink Fund, Catholic Charities,
Women’s Center of Flint and Saginaw, Toys for Tots, The Salvation
Army, adopted a family and provided them with gifts and a grocery
gift card, and also outfitted a veteran in recovery with several items to
keep him safe and warm as he makes his rounds around the
community spreading hope.
community
7 charities over
one holiday season
this is why
we are here:
to serve others
The Sacred Heart Way
means we work to ensure
that people are first in
everything we do
.
2019
Sacred Heart Board
of Directors
Stephen Selander - Board Chair
Bill Chalmers - Vice Chair
Richard Rowan - Treasurer
Donice Hannegan - Secretary
Pauline Fisher - Board Member
Leslie Fleming - Board Member
Renay Gagleard - Board Member
Donna Greenbury - Board Member
Glenn McIntosh - Board Member
Eric Rowan - Board Member
Eugene Schoener - Board Member
Mary Ann Schott - Board Member
Patrick Shannon - Board Member
Jennifer Ward - Board Member
94%
Sacred Heart client overall satisfaction
2019
Sacred Heart Board
of Directors
Stephen Selander - Board Chair
Bill Chalmers - Vice Chair
Richard Rowan - Treasurer
Donice Hannegan - Secretary
Pauline Fisher - Board Member
Leslie Fleming - Board Member
Renay Gagleard - Board Member
Donna Greenbury - Board Member
Glenn McIntosh - Board Member
Eric Rowan - Board Member
Eugene Schoener - Board Member
Mary Ann Schott - Board Member
Patrick Shannon - Board Member
Jennifer Ward - Board Member
92%
clients report
Sacred Heart’s
treatment
has helped
them deal with
their problems
commitment comprehensive services individualized care client service leadership advocating community awareness regulatory reform recovery support people are first
responsibility emphasizing quality care integrity unconditional acceptance dedicated compassion commitment comprehensive services individualized care client
service leadership advocating community awareness regulatory reform recovery support people are first responsibility emphasizing quality care integrity unconditional
acceptance dedicated compassion commitment comprehensive services individualized care client service leadership advocating community awareness regulatory
reform recovery support people are first responsibility emphasizing quality care integrity unconditional acceptance dedicated compassion commitment comprehensive
services individualized care client service leadership advocating community awareness regulatory reform recovery support people are first responsibility emphasizing
quality care integrity unconditional acceptance dedicated compassion commitment comprehensive services individualized care client service leadership advocating
community awareness regulatory reform recovery support people are first responsibility emphasizing quality care integrity unconditional acceptance dedicated
compassion commitment comprehensive services individualized care client service leadership advocating community awareness regulatory reform recovery support
people are first responsibility emphasizing quality care integrity unconditional acceptance dedicated compassion commitment comprehensive services individualized