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 Download the Zoom app on your computer or mobile device at zoom.us/download for the best experience.  Make sure you have a good WiFi connection.  Set up close to your WiFi router.  If your WiFi connection is poor, connect to your router using an ethernet cable.  Watch this video for more tips on how to improve your WiFi at home.  Try to nd a space for your visit that is private, quiet, and without distractions.  Look for a well-lit area, or use a lamp set behind your computer to light your face.  Tidy up your background environment or sit in front of a wall/backdrop.  Position your webcam at or slightly above eye level to create the feeling of having a face-to-face conversation with your provider.  Not sure how to join your Zoom video call? Check out this Help Center article to learn about all the ways you can join a Zoom video call.  Test your audio and video so you can start your visit without delays.  Make sure your camera is on!Checklist: Healthcare Patient Best PracticesBefore your visitJoin your Zoom video call 5 minutes early to make sure you’re all set and can get started on me! Be prepared for your virtual visit by checking off this list of best practices!  Keep your video on so your provider can see you.  Select Speaker View so you can see your provider better.During your visit