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Relationships First Confident HumilityIntegrity AlwaysYour One-Stop Solution Partner for Managing the Complexity of Employee Benefits.The Workforce Junction team has decades of experience supporting large global employers. We provide end-to-end support for employee benefit programs in the US.Navigate Employee Benefits with Confidence.Save Money, Stay Compliant.
At Workforce Junction,we believe inempowering technologywithwisdom and service®We recognize that technology alone is not enough to help you overcome the complex challenges you face. That’s why we offer a full-service benefits administration and enrollment platform with support for benefit advisors, employer clients, and their workforce, every step of the way. With valuable wisdom to share and a dedicated service team, we are confident that we will find innovative and comprehensive solutions to accommodate all your needs.
We designed Benefits Junction, our enrollment and administration platform, with an intuitive, easy-to-use interface. With Benefits Junction, employees can:manage current enrollment information view and compare detailed plan pages receive important messages regarding their benefitsA powerful, open-architecture platform upon which new features, applications, and performance capabilities are continuously created.Built to meet a variety of specific complex needs of the global employer and their employees.We partner with strategic partners to offer integrated engagement and educational tools, including videos, graphics, and plan selection tools, providing employees with everything they need to make an informed decision when choosing a plan.But our work doesn’t stop with our system – we help implement and manage other systems too!BENEFITS JUNCTION
The Benefits Desk is our 24/7 call center. They work tirelessly to provide any support employees may need, whether it concerns the system, enrollment, general plan information, or even guidance to use benefitsthroughout the year. The team members atThe Benefits Desk are our greatest assets. Navigating benefits can be daunting. Our team members are familiar with our system, your plans, and insurance carriers. We take pride in providing timely, effective solutions to support your employees.The BENEFITS DESKTM
Our support areas branch out to benefit advisors and company administrators as well. Our customer relationship managers, supported by a Customer Success Team of Subject Matter Experts, are personally invested in seeing each one of our clients succeed. They go above and beyond in all that they do to build strong relationships with benefit advisors and their clients, and to ensure that they are getting the most value out of the benefits program. CUSTOMER RELATIONSHIP MANAGERS
Our Customer Success Team, that includes product developers, call center specialists, and various subject matter experts, and every team member at Workforce Junction, works for the same outcome at the end of the day: a delighted customer.If our solutions become a valuable tool to just one benefit advisor, save just one employer from unnecessary spending, or help just one employee get through a medical emergency, we will know that we have done something meaningful that day. Making a difference in people’s lives is what we do best.Learn morecustomersuccess@workforcejunction.com