VENUS by Sloane Sales Skills Training Brochure : simplebooklet.com

VENUS By Sloane 200 VENUS by Sloane VENUS Sales Training is formerly the training company of Sloane Group VENUS is one of the leading Sales Training Companies in Greater China and the Asia Pacific VENUS possesses a team of Group Master Sales Trainers with an aggregate of over 200 years sales experience and extensive marketing leadership roles in multinational corporations Asian companies red chip companies European and Chinese corporations VENUS help build pragmatic Sales results and CRM processes results for aggressive corporations in the region Co branding 2009 2020 Sloane Group All Rights Reserved

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TM London UK VENUS by Sloane Sales Training VENUS by Sloane Sales Training aims to help corporate sales managers and corporate sales directors to uplift their strategic selling skills VENUS by Sloane Sales Training is a product range of Sloane International Education Group SIEG SIEG works with NOCN UK and One Awards UK to endorse the quality of SIEG products SIEG is a learning company in Asia Pacific region and China region serving learners at different ages ranges Sloane Executive Education s Program Directors have over 30 years adult learning experiences from planning to delivery of the corporate executive training courses Sloane College London UK provide adult learners online education and adult learning opportunities SIEG SIEG NOCN One Awards SIEG SIEG 30 2009 2020 Sloane Group All Rights Reserved 6

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Module VENUS 711 Customer centered Selling Skills Training Goal By the end of the training the learners will understand the practical skills and knowledge of customer centered selling skills Customer centered selling is a unique approach used by Xerox This is a highly effective process that enable salespeople to assist buyers sell themselves on the solutions offered by the seller Centered around customers you need to ask the right questions listening and responding properly Customer centered selling move the client past their fear of changes and resulted in a proactive solution offered by the salespeople Company needs to put customers in the center of all their selling activities The company is no longer a vendor but the customers partners with loyalty Salespersons move quickly to the customers issues insight with clarity It is vital that salesperson must connect with their clients using sound repeatable predictable process Customer centered selling is a clever strategy for building customer relationship Training Content 1 2 1 2 3 4 5 6 7 8 9 10 The selling dilemma and behavioral cycle Integrated customer centered selling process to decision 3 Questioning the customers with techniques 4 The importance of good conversation 5 Research and analyze the best kept secret 6 Confirmed the decision point 7 Identified the solutions 8 Objection handling tactics 9 Specification and competitive offerings 10 Closing and maintaining Training Certificate VENUS Level 7 Executive Certificate in CustomerCentered Selling Skills This certificate is granted by SIEG and Sloane College London UK to participants who completed the assessment Besides a level 7 endorsement certificate will be granted by NOCN UK to endorse the SIEG certificate VENUS 7 SIEG NOCN 7 SIEG Contact us Sloane Group Hong Kong 616 617 6 F Tower Two Lippo Centre 89 Queensway Admiralty Hong Kong Tel 852 2810 5068 852 2810 5088 852 9622 3888 852 9092 8983 Email info sloaneasia com 89 6 616 617 852 2810 5068 852 2810 5088 852 9622 3888 9092 8983 info sloaneasia com Sloane Group China Shenzhen address 1 F Shenzhen Talents Park HR Services Industrial Park No 8005 Shen Nan Avenue Futian Shenzhen China Shenzhen 86 15012511648 86 17817945823 HK 852 2810 5068 852 2810 5088 852 9622 3888 90928983 Email info sloaneasia com 8005 86 15012511648 86 17817945823 852 2810 5088 852 9622 3888 90928983 2009 2020 Sloane Group All Rights Reserved

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Module VENUS 712 Strategic Sales Presentation Skills Training Goal By the end of the training the learners will understand the strategic sales presentation is a big moments that the salespersons meet the important decision makers The moment of presentation is a highly leveraged activities for which most salespersons are less prepared for The preparedness of a strategic sales presentation ensures you male or break the sales professional career This training class helps polish or advancing the presentation skills The learners will acquire skills of how to position themselves correctly Able to speak at the wavelength of decision makers are crucial The learners will lean how to deliver engagement confidence and professionalism Clear concise and compelling presentation will transform a salesperson s habit of success more profoundly A strategic salespersons present with strategic message and strategic values In this training program the learner will learn step by step how to design build and deliver compelling strategic sales presentation Direct insightful with dynamic resources convey to the customer centered selling process is of paramount importance to conclude a deal in every competitive environment to help us differentiate from competitive offerings Training Content 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 The leadership moment in selling Themes in strategic sales presentations How decision makers decide Read the Listeners Mind Shaping the key success factors Structuring Messages and Arguments Opening Main points and closing Visual and Senior Executive s Needs Stand with objections and platform skills Interactive and Augments Needs Training Certificate SIEG VENUS Level 7 Executive Certificate in Strategic Sales Presentation Skills This certificate is granted by SIEG and Sloane College London UK to participants who completed the assessment Besides a level 7 endorsement certificate will be granted by NOCN UK to endorse the SIEG certificate SIEG VENUS 7 SIEG NOCN 7 SIEG Contact us Sloane Group Hong Kong 616 617 6 F Tower Two Lippo Centre 89 Queensway Admiralty Hong Kong Tel 852 2810 5068 852 2810 5088 852 9622 3888 852 9092 8983 Email info sloaneasia com 89 6 616 617 852 2810 5068 852 2810 5088 852 9622 3888 9092 8983 info sloaneasia com Sloane Group China Shenzhen address 1 F Shenzhen Talents Park HR Services Industrial Park No 8005 Shen Nan Avenue Futian Shenzhen China Shenzhen 86 15012511648 86 17817945823 HK 852 2810 5068 852 2810 5088 852 9622 3888 90928983 Email info sloaneasia com 8005 86 15012511648 86 17817945823 852 2810 5088 852 9622 3888 90928983 2009 2020 Sloane Group All Rights Reserved 19

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Module VENUS 713 Strategic Sales Presentation Skills Training Goal By the end of the training the learners will understand trust builds success Salesperson can learn how to build trust with measurements Trust is often being overlooked misunderstood and highly under utilized organizational or individual assets to enable performance The relationship management trust and productivity are inter related Trust in selling not only exists amongst teams customers value chain partners and mostly importantly a longlasting effect Leaners will learn that trust changes lives Salespersons are encouraged to build trust daily and in each encounters as the cornerstone for future success Trust may look as intangible asset but it is a tangible positive force when combined with personal responsibility exhibiting compassion and respect for our stakeholders Bigger success combines with bigger trust at lesser costs for bigger success in your circle of influence Collaboration is vital trust is the glue Trust is credibility Trust brings loyalty Loyalty brings growth Trust changes the world changes salesperson s fate and the company s fortune When a salesperson is trusted one is empowered motivated and behaviorally engaged Learners will understand exponential sales performance improvement is the successful of trust building up Training Content 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 Selling Skills with Trust Building Trust is credibility that change lives Salesperson s credibility building Predictable Consistent Behaviors The Center line Principle in Selling Respect and Transparent Build Loyalty Accountable expectation Build Trust Time Value of Trust Alignment and Contribution Brand is a Market Promise and Trust From Trust to Faith Training Certificate SIEG VENUS Level 7 Executive Certificate in Building Trust Skills in Sales This certificate is granted by SIEG and Sloane College London UK to participants who completed the assessment Besides a level 7 endorsement certificate will be granted by NOCN UK to endorse the SIEG certificate SIEG VENUS 7 SIEG NOCN 7 SIEG Contact us Sloane Group Hong Kong 616 617 6 F Tower Two Lippo Centre 89 Queensway Admiralty Hong Kong Tel 852 2810 5068 852 2810 5088 852 9622 3888 852 9092 8983 Email info sloaneasia com 89 6 616 617 852 2810 5068 852 2810 5088 852 9622 3888 9092 8983 info sloaneasia com Sloane Group China Shenzhen address 1 F Shenzhen Talents Park HR Services Industrial Park No 8005 Shen Nan Avenue Futian Shenzhen China Shenzhen 86 15012511648 86 17817945823 HK 852 2810 5068 852 2810 5088 852 9622 3888 90928983 Email info sloaneasia com 8005 86 15012511648 86 17817945823 852 2810 5088 852 9622 3888 90928983 2009 2020 Sloane Group All Rights Reserved 21

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Module VENUS 714 Successful Negotiation Skills in Personal Selling Training Goal By the end of the training the learners will understand negotiation is the means by which salespersons deal with differences Sales terms resolves through negotiation In Latin words negotiatus means to carry on business In this training learners will learn different types of negotiation such as distributive integrative multiple parties high risks negotiation etc Learners will learn BATNA Best Alternative to a Negotiated Agreement and ZOPA Zone for Possible Agreement Learners will learn not to cool down a negotiation by planned for a Reservation Price that create values Preparation for a good outcome and leading to multiple value creation opportunities Learners will learn how to bring the other party to the table with tactics There are Price Process and People Problems to overcome in a sales negotiation Learners will avoid mental errors and barriers to agreement through improvement of negotiation skills This training enable learners to become a more effective negotiator in sales jobs BATNA ZOPA Training Content 1 Types of Negotiation Distributive vs Integrative Multiple parties vs High Risks 2 BATNA Best Alternative to a Negotiated Agreement and ZOPA Zone for Possible Agreement 3 Reservation Price 4 Value Creation through Trades 5 Plan for Good Outcome and Potential Value Creation Opportunities 6 Table Tactics Getting Others to the Table 7 Price Process and People Problems 8 Barriers to Agreement 9 Avoid Mental Errors 10 Negotiation Skills 1 2 BATNA ZOPA 3 4 5 6 7 8 9 10 Training Certificate SIEG VENUS Level 7 Executive Certificate in Successful Negotiation Skills in Personal Selling This certificate is granted by SIEG and Sloane College London UK to participants who completed the assessment Besides a level 7 endorsement certificate will be granted by NOCN UK to endorse the SIEG certificate SIEG VENUS 7 SIEG NOCN 7 SIEG Contact us Sloane Group Hong Kong 616 617 6 F Tower Two Lippo Centre 89 Queensway Admiralty Hong Kong Tel 852 2810 5068 852 2810 5088 852 9622 3888 852 9092 8983 Email info sloaneasia com 89 6 616 617 852 2810 5068 852 2810 5088 852 9622 3888 9092 8983 info sloaneasia com Sloane Group China Shenzhen address 1 F Shenzhen Talents Park HR Services Industrial Park No 8005 Shen Nan Avenue Futian Shenzhen China Shenzhen 86 15012511648 86 17817945823 HK 852 2810 5068 852 2810 5088 852 9622 3888 90928983 Email info sloaneasia com 8005 86 15012511648 86 17817945823 852 2810 5088 852 9622 3888 90928983 2009 2020 Sloane Group All Rights Reserved 23

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Module VENUS 715 Training Goal Positive Psychology for Sales Motivational Skills By the end of the training the learners will understand how positive psychology influence human strengths in sales activities The discipline of positive psychology focuses on both individual and societal well being Positive emotions scientifically improve one s strength daily life create positive conditions to adverse environment brining happiness and well being to change mindfulness wisdom courage and spiritual thoughts The learners will understand the concepts and how to apply in different perspective to create positive implication in specific areas of interests at work or in sales and promotional career Positive psychology makes hope happen explore the best in people upbringing courage and so on Besides learners will understand ways in which individual happiness may be fostered such as social ties with a spouse family friends and wider networks through work clubs or social organizations physical exercise the practice of meditation or financial return through sales career etc Training Content 1 Salespersons Positive Psychology and making hope and dreams 2 Bridging the Gap for Positive Outcomes 3 Strength Creation and Living Well after Sales 4 Principles of Pleasure in Sales Positive Emotion Positive Affect and Happiness 5 Emotional Storytelling and Selectivity in Sales 6 Possible Future Sales Success with Optimism 7 Positively Create Sales Wisdom and Courage 8 Positive Empathy Behavior and Relationship 9 Preventing the Bad and Promoting Good 10 Bring in a Positive Sales Environment 1 2 3 4 Training Certificate SIEG VENUS Level 7 Executive Certificate in Positive Psychology for Sales Motivational Skills This certificate is granted by SIEG and Sloane College London UK to participants who completed the assessment Besides a level 7 endorsement certificate will be granted by NOCN UK to endorse the SIEG certificate SIEG VENUS 7 SIEG NOCN 7 SIEG Contact us 5 6 7 8 9 10 Sloane Group Hong Kong 616 617 6 F Tower Two Lippo Centre 89 Queensway Admiralty Hong Kong Tel 852 2810 5068 852 2810 5088 852 9622 3888 852 9092 8983 Email info sloaneasia com 89 6 616 617 852 2810 5068 852 2810 5088 852 9622 3888 9092 8983 info sloaneasia com Sloane Group China Shenzhen address 1 F Shenzhen Talents Park HR Services Industrial Park No 8005 Shen Nan Avenue Futian Shenzhen China Shenzhen 86 15012511648 86 17817945823 HK 852 2810 5068 852 2810 5088 852 9622 3888 90928983 Email info sloaneasia com 8005 86 15012511648 86 17817945823 852 2810 5088 852 9622 3888 90928983 2009 2020 Sloane Group All Rights Reserved

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Module VENUS 716 Disruptive Innovation for Sales Design Training Goal By the end of the training the learners will understand how disruptive innovation will help better sales planning and design Disruptive innovation in sales planning aims at creating new market new value network and eventually disrupt or displacing the conventional wisdoms Learners will e think how big firms fail in the history by being disrupted by competitors Not all methods are disruptive only some of them are but innovation helps salesperson better seize the days and grasp the opportunities of closing the deals Learners will be trained how to observe the market disruption how the changes in the current dealership markets how personal selling integrated with online businesses platforms and many other creative ways such as digital marketing In this training learners will be inspired by methods to build up value networks discovering of new and emerging markets review of organizational capabilities product life circle and business ecosystems changes and mutation Training Content 1 2 3 4 5 6 7 8 9 10 Why Big Firms Fail in History Innovation in personal sales planning Characteristics of Disruptive Innovation in Selling Design Value Networks Importance Digital Transformation and Personal Selling Managing Disruptive Technologies Discovering New and Emerging Markets Appraise Company s Capabilities and Disabilities Performance and Product Life Cycle Expectation Sales Planning and Design with Disruption and Competitive Offerings 1 2 3 4 5 6 7 8 9 10 Training Certificate SIEG VENUS Level 7 Executive Certificate in Disruptive Innovation for Sales Design This certificate is granted by SIEG and Sloane College London UK to participants who completed the assessment Besides a level 7 endorsement certificate will be granted by NOCN UK to endorse the SIEG certificate SIEG VENUS 7 SIEG NOCN 7 SIEG Contact us Sloane Group Hong Kong 616 617 6 F Tower Two Lippo Centre 89 Queensway Admiralty Hong Kong Tel 852 2810 5068 852 2810 5088 852 9622 3888 852 9092 8983 Email info sloaneasia com 89 6 616 617 852 2810 5068 852 2810 5088 852 9622 3888 9092 8983 info sloaneasia com Sloane Group China Shenzhen address 1 F Shenzhen Talents Park HR Services Industrial Park No 8005 Shen Nan Avenue Futian Shenzhen China Shenzhen 86 15012511648 86 17817945823 HK 852 2810 5068 852 2810 5088 852 9622 3888 90928983 Email info sloaneasia com 8005 86 15012511648 86 17817945823 852 2810 5088 852 9622 3888 90928983 2009 2020 Sloane Group All Rights Reserved

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Module VENUS 717 Dealership Management Strategy Training Goal By the end of the training the learners will understand how the managing of sales dealership Learners shall review to better understand the licensing geographical branding market positioning industry product and the dealer s network and aftermarket dealers Learners shall learn that positioning of a business changes over time The establishment of a successful dealership in sales volume and financial budgetary results depends on the rights obligation capability investment and profitability The dealership model enable geographical growth while maintain lesser fixed operational cost structure However there is no one best way all depends on the customization that best fit the industry and geographical competition Each dealership regions may have differences in terms of jurisdictions laws regulations customs practice taxation labor rules etc Training Content 1 The business nature product licensed dealership vs services licensed dealership 2 Strategies to maintain Dealership Principals Managers and Managing Market Positioning 3 Managing Variance Selling through B2C and B2B 4 Franchise Dealership Management 5 Managing Dealer Principals and Line Managers 6 Planning for Dealers Performance 7 Dealers Training and Incentive 8 Competitive Offering in Dealership 9 Value Networks and Profitability of Dealership Success 10 Sales Planning and Follow through in Dealership Management 1 2 3 B2C B2B 4 5 6 7 8 9 10 Training Certificate SIEG VENUS Level 7 Executive Certificate in Dealership Management Strategy This certificate is granted by SIEG and Sloane College London UK to participants who completed the assessment Besides a level 7 endorsement certificate will be granted by NOCN UK to endorse the SIEG certificate SIEG VENUS 7 SIEG NOCN 7 SIEG Contact us Sloane Group Hong Kong 616 617 6 F Tower Two Lippo Centre 89 Queensway Admiralty Hong Kong Tel 852 2810 5068 852 2810 5088 852 9622 3888 852 9092 8983 Email info sloaneasia com Sloane Group China Shenzhen address 1 F Shenzhen Talents Park HR Services Industrial Park No 8005 Shen Nan Avenue Futian Shenzhen China Shenzhen 86 15012511648 86 17817945823 HK 852 2810 5068 852 2810 5088 852 9622 3888 90928983 Email info sloaneasia com 89 6 616 617 852 2810 5068 852 2810 5088 852 9622 3888 9092 8983 info sloaneasia com 8005 86 15012511648 86 17817945823 852 2810 5088 852 9622 3888 90928983 2009 2020 Sloane Group All Rights Reserved 29

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Module VENUS 718 Transactional Analysis Skills for Sales Training Goal By the end of the training the learners will understand how transactional analysis with specific ego states applied in relational selling activities It can coach the negotiation process or plan a correct strategic presentation for salespersons Transactional analysis direct personality in managing personal selling licensed dealership and lead positive feedback from stakeholders Learners shall learn how to coach counsel and collaborate with business partners with good transactional analysis selling skills In selling activities the integration of cognitive behavioral and psychodynamic theories within a humanistic philosophy to form a unique relational perspective Learners shall learn how to diagnose the reactions of dealers individual customers or group of customers with transactional analysis skills Salespersons can handle troubled clients with transactional analysis skills or even clients psychotherapy therapy through the proper social interaction and interpersonal communication to change Learners will learn four methods of analysis structural transactional games and script Training Content 1 2 1 2 3 4 5 6 7 8 9 10 Application of transactional analysis in selling Making sales contract with face to face transactional analysis efficiently 3 Managing salespersons and customers three ego states 4 Personal selling activities and dealers conversations are manageable communication process 5 Functional analysis in relationship are behavioral options 6 Disruption in communication and resumption 7 Personal Selling narrative interactive process 8 Dynamic transactions analysis to close a deal 9 Preparation of scripts in our internal systems 10 Transactional analysis for changes confusion conflict and deficit Training Certificate SIEG VENUS Level 7 Executive Certificate in Transactional Analysis Skills for Sales This certificate is granted by SIEG and Sloane College London UK to participants who completed the assessment Besides a level 7 endorsement certificate will be granted by NOCN UK to endorse the SIEG certificate SIEG VENUS 7 SIEG NOCN 7 SIEG Contact us Sloane Group Hong Kong 616 617 6 F Tower Two Lippo Centre 89 Queensway Admiralty Hong Kong Tel 852 2810 5068 852 2810 5088 852 9622 3888 852 9092 8983 Email info sloaneasia com 89 6 616 617 852 2810 5068 852 2810 5088 852 9622 3888 9092 8983 info sloaneasia com Sloane Group China Shenzhen address 1 F Shenzhen Talents Park HR Services Industrial Park No 8005 Shen Nan Avenue Futian Shenzhen China Shenzhen 86 15012511648 86 17817945823 HK 852 2810 5068 852 2810 5088 852 9622 3888 90928983 Email info sloaneasia com 8005 86 15012511648 86 17817945823 852 2810 5088 852 9622 3888 90928983 2009 2020 Sloane Group All Rights Reserved

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Module VENUS 719 Customer Relationship Management Skills Training Goal By the end of the training the learners will understand how customer relationship management CRM becomes an important marketing strategy CRM is an approach t manage a company s interaction with current and potential customers It uses data analysis to improve business relationship and to drive sales growth The learner will appreciate how an enhanced customer relationship strategy can differentiate an organization from competitors Tactics such as website telephone email live chat marketing materials and social media Salesperson can equip with strategic thinking to learn more about audiences and how to best cater for their needs Sales team can help organizational dynamics in terms of B2B relationship social media development database management technological transformation big data mobile technology social networking customer and dealership engagement acquisition and retention of customers etc Salespersons should balance the behavioral and data aspects of CRM The learners will be trained how to enhance CRM by experiencing planning tools feedback and follow through CRM CRM B2B CRM CRM Training Content 1 Application of customer relationship management in personal selling 2 Making relationship marketing work in dealership and personal selling 3 Data management in personal selling and licensed dealership 4 Using technology to develop customer data 5 B2B CRM in licensed dealership environment 6 Customer Company Profit Chain Loyalty and Retention 7 CRM Strategy Cycle Win Back customers 8 Measuring CRM 9 Social Networking with CRM Design 10 Creating and Crystalized CRM Opportunities 1 2 3 4 5 6 7 8 9 10 Training Certificate SIEG SSTS Level 7 Executive Certificate in Customer Relationship Management Skills This certificate is granted by SIEG and Sloane College London UK to participants who completed the assessment Besides a level 7 endorsement certificate will be granted by NOCN UK to endorse the SIEG certificate SIEG SSTS 7 SIEG NOCN 7 SIEG Contact us B2B CRM CRM CRM CRM CRM Sloane Group Hong Kong 616 617 6 F Tower Two Lippo Centre 89 Queensway Admiralty Hong Kong Tel 852 2810 5068 852 2810 5088 852 9622 3888 852 9092 8983 Email info sloaneasia com 89 6 616 617 852 2810 5068 852 2810 5088 852 9622 3888 9092 8983 info sloaneasia com Sloane Group China Shenzhen address 1 F Shenzhen Talents Park HR Services Industrial Park No 8005 Shen Nan Avenue Futian Shenzhen China Shenzhen 86 15012511648 86 17817945823 HK 852 2810 5068 852 2810 5088 852 9622 3888 90928983 Email info sloaneasia com 8005 86 15012511648 86 17817945823 852 2810 5088 852 9622 3888 90928983 2009 2020 Sloane Group All Rights Reserved

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Module VENUS 720 Sales Psychology for Sales Team Training Goal By the end of the training the learners will understand how sales psychology will help them to identify psychological motivator that help them do better Sales team need to have control and clarity over their sales process so that they can have more powerful insights in meeting the sales budget Sales psychology helps salespersons understand why they want to do in a sales situation Some learners will struggle in certain sales situation such as encountering uncertain trust and confusion Human behavior helps sales team to understand their sales calls and frustration Learners will appreciate supervisors coaching to overcome fear anxieties confusion etc Asking what should I do and or why should I do shall coach a beginner in sales far better with proper sales psychology trained Salesperson is a negotiator all the times Keep open minded and keep learning Training Content 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 Sales as a Profession Career in Selling and its Advantages The enjoyment of Failure with right attitude Breakthrough in sales comfort zone The Sales World Change or Die The Ego State Best Uses and Best Practice Make Decisions to Get Decisions No Bad Prospects Commission or Salary The Culture adopting Sales Psychology Be an Owners an entrepreneur or others Training Certificate SIEG VENUS Level 7 Executive Certificate in Sales Psychology for Sales Team This certificate is granted by SIEG and Sloane College London UK to participants who completed the assessment Besides a level 7 endorsement certificate will be granted by NOCN UK to endorse the SIEG certificate SIEG VENUS 7 SIEG NOCN 7 SIEG Contact us Sloane Group Hong Kong 616 617 6 F Tower Two Lippo Centre 89 Queensway Admiralty Hong Kong Tel 852 2810 5068 852 2810 5088 852 9622 3888 852 9092 8983 Email info sloaneasia com Sloane Group China Shenzhen address 1 F Shenzhen Talents Park HR Services Industrial Park No 8005 Shen Nan Avenue Futian Shenzhen China Shenzhen 86 15012511648 86 17817945823 HK 852 2810 5068 852 2810 5088 852 9622 3888 90928983 Email info sloaneasia com 89 6 616 617 852 2810 5068 852 2810 5088 852 9622 3888 9092 8983 info sloaneasia com 8005 86 15012511648 86 17817945823 852 2810 5088 852 9622 3888 90928983 2009 2020 Sloane Group All Rights Reserved

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Corporate Master Trainer Francis CHIU Asia Pacific Sales Distribution and Integrated Marketing Communication Francis CHIU Asia Pacific Sales Distribution and Integrated Marketing Communication 25 CIM ESSEC CIM Mr Francis Chiu is Corporate Master Trainer Asia Pacific and Greater China of Sloane Group Mr Francis Chiu has been in negotiation sales marketing branding and integrated marketing communication and transactional deals for over 25 years Mr Francis Chiu was formerly a HK Council member of Chartered Institute of Marketing CIM UK and a Chartered Marketer Mr Francis Chiu spearheaded distribution and IMC of products services and corporates Mr Francis Chiu served global and local brands included the followings Haagen Dazs Pillsbury Green Giant Conagra Birmingham Franz C Art of Tea Shangri La Sofitel Regal etc Mr Francis Chiu held a joint Master s degree in Management from ESSEC Business School Paris France and Cornell University USA a Master s degree from University of Cambridge UK a MBA from University of Surrey and postgraduate diplomas in marketing from HKU and CIM Institute Diploma Mr Francis Chiu is also a hotel school graduate of The Hong Kong Polytechnic University 2009 2020 Sloane Group All Rights Reserved

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Corporate Master Trainer King CHAU MBA Asia Pacific Marketing Consumer Product Group MBA King CHAU Asia Pacific Marketing Consumer Product Group 25 Mr King Chau is Corporate Master Trainer Asia Pacific Consumer Product Group of Sloane Group Mr King Chau has over 25 years experience in marketing sales brand management and business development in the Asia Pacific Region Mr Chau holds Master of Business Administration degree from University of Bradford UK He is also a Hotel School graduate School of Hotel and Tourism Management The Hong Kong Polytechnic University He was formerly Regional Chief Marketing Officer of Montblanc Asia Pacific of Richemont Group He was also with Anheuser Busch Asia Inc Budweiser Beer Pfizer Inc Consumer Product Group WarnerLambert Company Consumer Product Division Lam Soon Marketing Ltd In recent years Mr King CHAU is a passionate master trainer in leadership design thinking omni channel retail strategy strategic marketing sales training etc He is specially strong at luxury product marketing Fast Moving Consumer Goods Branded Products and Omni channel retail strategy 2009 2020 Sloane Group All Rights Reserved

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Corporate Master Trainer Elaine LUEY Asia Pacific Hotels Tourism and Catering Group Elaine LUEY Asia Pacific Hotels Tourism And Catering Group 25 ICF ACC TSA 19 Ms Elaine Luey is Corporate Master Trainer Asia Pacific Hotels Tourism Catering Group of Sloane Group Ms Luey has over 25 years senior experience in marketing sales brand management and business development in the Asia Pacific Region Ms Elaine Luey specialized in coaching leadership training coaching sales marketing revenue management sales training etc in her career She is a Certified Professional Coach She is an Associate Certified Coach with International Coach Federation ICF ACC She won various internal Marketing Awards from Marriott International Ms Luey was a Marriott Certified Trainer She was Regional Account Director of TSA Solutions Regional Director of Global Sales Marketing and Sales Director Area Director of Revenue Management with Marriott Hotel Group Elaine led Marriott International s sales efforts and growth strategies in the Asia Pacific region and as the Regional Director for over 19 years Elaine has been providing training and consultancy to global hospitality brands and independent hotels Ms Elaine Luey holds a MSc Management from Hong Kong Polytechnic University in Business and was a hotel school graduate of the same University 2009 2020 Sloane Group All Rights Reserved

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Corporate Master Trainer Olivia AU Asia Pacific Engineering Automation Group Olivia AU Asia Pacific Engineering Automation And Manufacturing Group 20 AIT Inno Ms Olivia Au is Corporate Master Trainer Asia Pacific of Sloane Group Ms Olivia Au has more than 20 years of experience in the automation and machineries research and development Ms Olivia Au is an expert in innovative automation solution product design in different advanced manufacturing machine and process Ms Olivia Au is a qualified Six Sigma Black Belt She helped setting up innovative manufacturing solution in China via LEAN and Six Sigma approach in manufacturing management She was with MNCs included Apple Inc Fossil Group AIT Inno Tech Kam Yuen Group Ms Olivia Au holds an MBA Degree and a Master s degree in Mechanical Engineering from the Hong 2009 2020 Sloane Group All Rights Reserved Kong University of Science and Technology

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Corporate Master Trainer Rowland Li Asia Pacific MNC Rowland LI Asia Pacific MNC 25 Dr Rowland Li is Corporate Master Trainer Asia Pacific focuses on Leadership Training and Sales Training of Sloane Group Dr Rowland Li has over 25 years senior experience in marketing sales distribution brand and business development in the Asia Pacific Region Dr Rowland Li s international sales and marketing career is with Reebok R Reynolds Swire CocaCola Philips and Lam Soon Group Dr Rowland Li is an Adjunct Instructor at the Chinese University School of Continuing Studies teaching marketing subjects Dr Li holds a DBA from University of Newcastle Australia a MSc in Strategic Marketing from University College Dublin LLB Hons Wolverhampton He holds membership of MCIM and MCMI 2009 2020 Sloane Group All Rights Reserved

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Corporate Master Trainer Raymond WONG Asia Pacific Marketing Management Training Raymond WONG Asia Pacific Management Training 20 Dr Raymond Wong is Corporate Master Trainer Asia Pacific of Sloane Group Dr Raymond Wong has over 20 years of experience in sales marketing training management Dr Raymond Wong has conducted delivered various management and skills training in telecommunication insurance company luxury retail shops property companies hotels chain stores including PCCW Prudential Choi Tai Fook EK International Stan Group etc Dr Raymond Wong taught part time in universities as a visiting lecturer in selling marketing service marketing management psychology communication and multiple intelligences Dr Raymond Wong holds a PhD in Enterprise Management from Shanghai University of Finance and Economics a Master s Degree in Communications and a BBA degree in Marketing from Hong Kong Baptist University 2009 2020 Sloane Group All Rights Reserved

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Corporate Master Trainer Andy LUK Asia Pacific Digital Marketing Group Andy LUK Asia Pacific Digital Marketing Group 1000 Dr Andy Luk is Corporate Master Trainer Asia Pacific Digital Marketing and Technology Group of Sloane Group Dr Andy Luk is specialized in digital marketing business transformation digital technology customer experience management loyalty marketing and neuro marketing Dr Andy Luk held senior management in Global 1000 companies included HSBC MetLife Bertelsmann Group and AXA with certain C level experience Dr Andy participated in digital transformation projects with AXA AIA HKSAR Government Cathay Pacific Airways Swatch Group and Disneyland China Dr Andy Luk is Adjunct Assistant Professor of The University of Hong Kong The Hong Kong Polytechnic University and the University of Chicester UK Dr Andy Luk was conferred Doctorate in Business Administration degree with University of Surrey UK and a Master of Science Degree in Marketing with University College Dublin Ireland Dr Andy Luk is a Certified Management Consultant Chartered Marketer and Certified CRM Specialist 2009 2020 Sloane Group All Rights Reserved

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Corporate Master Trainer Clive KWOK Asia Pacific Marketing Retail Group Clive KWOK Asia Pacific Marketing Retails 15 MBTI DiSC Mr Clive Kwok is Corporate Master Trainer Asia Pacific Marketing and Retail Group of Sloane Group Mr Clive Kwok is a training profession with over 15 years experience focusing on training in luxury retail industry He offered training in team performance including leadership skills sales techniques and adventure based outdoor activities Mr Clive Kwok is a Corporate Coach of Coaching Clinic He is also a Certified MBTI and a trainer in providing psychological tools for personality assessment Mr Clive Kwok was formerly worked with Chopard Piaget Savills and Sincere Company He also served LVMH Richemont Kering Swatch in training Mr Clive Kwok holds a Bachelor of Social Science Hon degree in Psychology from City University of Hong Kong 2009 2020 Sloane Group All Rights Reserved

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Corporate Master Trainer C K KONG Asia Pacific Capital Market and Banking Chun Kwok KONG Asia Pacific Capital Market and Banking 25 FIG GIC Mr CK Kong is Corporate Master Trainer Asia Pacific Capital Market and Banking of Sloane Group He is an accomplished senior banker in various investment banking and commercial banking sectors Mr CK Kong has over 25 years senior experience in banking finance capital market business development in the Asia Pacific Region Mr CK Kong holds a BBA Hons from the Chinese University of Hong Kong CUHK a MSc in Corporate Finance with Hong Kong Polytechnic University He is a Chartered CFA His training in global banking career made him extremely adaptive to socio economical changes in different business cycles He was Managing Director Head of Strategic Financing Advisory Asia Pacific Global Banking HSBC Hong Kong and Taiwan focused on M A deals cross border financing transactions advisory etc Mr CK Kong was also Managing Director Head of Global Banking HSBC Taiwan focused on corporate banking cash management and securities services He was successful in launching ADR GDR and securitization in Taiwan Besides Mr Kong was Director financing and risk advisory Asia Pacific HSBC He was Director Investment Banking Head of Capital Structure and Ratings Advisory Asia Pacific Merrill Lynch Hong Kong He was Vice President Head of Non Japan Asia Credit Research Credit Suisse First Boston Hong Kong and Moody s Investors Service New York as Senior FIG Analyst Equities Trader for Government of Singapore Investment Corporation New York and Treasury Dealer of HKBC Singapore and Hong Kong 2009 2020 Sloane Group All Rights Reserved

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Corporate Master Trainer Jessica CHIU Asia Pacific and Greater China MSc MBA Jessica CHIU Asia Pacific Greater China SNCF Ms Jessica Chiu is Corporate Master Trainer Asia Pacific and Greater China of Sloane Group Ms Chiu holds senior appointments with Jardine Matheson Jardine Engineering Philips Siemens SNCF CITIC International Banks Blue Cross Insurance and Manual Life etc She is well versed with International HRM and Corporate Training and Development and HR Outsourcing activities Ms Jessica Chiu holds a MSc in HRM from Leicester University UK She also hold MBA degree and a BBA degree and a HRM diploma 2009 2020 Sloane Group All Rights Reserved

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Corporate Master Trainer Emilia WONG Asia Pacific Technology Media and Telecom TMT Group Emilia WONG Asia Pacific Technology Media and Telecom TMT Group TMT 500 TMT B2B B2C Ms Emilia Wong is Corporate Master Trainer Asia Pacific Technology Media and Telecom TMT Group of Sloane Group Ms Emilia Wong is a seasoned marketing and strategy expert She has a wealth of experience in marketing business strategies talent development and served industries includes Information Technology Telecommunication and Luxury Retail Ms Emilia Wong formerly hold senior management appointment with international corporations included Fortune 500 companies such as Hewlett Packard Sony Ericsson Intel Acatel Nokia and Hutchison Telecom Ms Emilia Wong stationed in Hong Kong Beijing Shanghai Shenzhen and Paris during her MNC career in TMT She is an expert in brand marketing products advertising channel marketing B2B and B2C marketing and analytics Ms Emilia Wong graduated from Chinese University of Hong Kong with a major in Communications and Journalism and a minor in Marketing She also holds a Master s Degree from The University of Hong Kong 2009 2020 Sloane Group All Rights Reserved

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Corporate Master Trainer Amy KONG Asia Pacific Financial Services and Banking Amy KONG Asia Pacific Financial Services Banking Pictet CIE Ms Amy Kong is Corporate Master Trainer Asia Pacific Financial Services and Banking of Sloane Group Ms Kong possesses a wealth of multinational HRM experiences and pragmatic HRM experiences in the Asia Pacific region She is a seasoned Chief Human Resources Officer in the Asia context Ms Amy Kong is a seasoned corporate HR and HR development executive She is experienced in HR system culture and engagement diversity and inclusion talent acquisition talent management and development corporate restructuring and strategic deployment Ms Amy Kong is strong at corporate transformation She was previously with Swiss Pictet and CIE Private Bank Standard Chartered Banking Corporations Swiss Reinsurance JP Morgan Treasury and Securities Services Fidelity Investment MTRC etc Ms Kong holds a MA degree in HRM with Macquarie University Australia Ms Kong is a member of HKIHRM a member of American Management Association a member of American Society of Training and Development 2009 2020 Sloane Group All Rights Reserved

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Corporate Master Trainer Alice NGAI Asia Pacific Insurance and Financial Services Group Alice NGAI Asia Pacific Insurance and Financial Services Group Ms Alice Ngai is Corporate Master Trainer Asia Pacific Insurance and Financial Services of Sloane Group Ms Ngai is a seasoned and professional executive with broad international experience in a variety of industries including financial services conglomerates information technology and industrial sectors Ms Alice Ngai has held a number of key management roles covering geographical areas including Hong Kong China Taiwan Singapore Malaysia etc Ms Ngai has also strong experience in the mergers and acquisitions locally and regionally Ms Ngai holds an MBA degree from the Chinese University of Hong Kong She is also a Certified Master Coach Accredited Mediator and a Professional Member of HKIHRM 2009 2020 Sloane Group All Rights Reserved

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Corporate Master Trainer Mavis LIU Asia Pacific MNC Banking and Insurance Group Mavis LIU Asia Pacific MNC Banks and Insurance Group 2009 2020 Sloane Group All Rights Reserved Ms Mavis Liu is Corporate Master Trainer Asia Pacific Multinationals Banking and Insurance Group of Sloane Group Ms Liu formerly held senior management positions in durable goods automobile banking and financial services industry Ms Mavis Liu was formerly HR senior executives of internationally renowned companies included AXA Manulife Blue Cross CITIC Bank International HSBC etc Ms Liu is a Professional Member of HK Institute of Human Resources Management Ms Mavis Liu studied in Canada and holds a Bachelor s Degree in Mathematics from Concordia University of Edmonton Alberta Canada

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Corporate Master Trainer Ella IP Asia Pacific MNC Banking And Financial Group Ella IP Asia Pacific MNC Banking And Financial Group NLP Ms Ella Ip is Corporate Master Trainer Asia Pacific Multinationals Banking and Financial Services of Sloane Group Ms Ella Ip was formerly with HSBC and Maybank She was a panel speaker in TVB Pearl Channel s Money Magazine Ms Ella Ip was trainer and consultant in soft skills training Ms Ella Ip is a Registered Business Coach Certified Career Direct Consultant and trainer Master Practitioner of Neuro Linguistic Programming NLP Registered Hypnotherapist and Instructor of Hypnosis Ms Ella Ip graduated from Macquarie University Australia with a Master s Degree in Marketing Management 2009 2020 Sloane Group All Rights Reserved

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Asia Pacific Region and Greater China Hotline Enquiry 852 2810 5068 2810 5088 852 9092 8983 852 9622 3888 86 15012511648 86 17817945823 info sloaneasia com 89 6 616 617 852 2810 5088 852 96223888 92928983 info sloaneasia com 8005 86 15012511648 86 17817945823 852 2810 5088 852 9622 3888 Disclaimer Sloane Group UK Limited Sloane Group Sloane Asia Group Sloane and Manhattan Holdings Limited Sloane and Manhattan Partners Asia Limited Sloane International Education Group Asia and China Limited Sloane International Human Resource Technology Shenzhen Limited Canary Education Group International Limited Canary Institute of Education and Career Development Limited Anchors Group of companies and all the above are collectively refers to Sloane International Group or Sloane Group and all their individual and related companies holding companies and business partners partnering organizations mentioned in this brochure shall not accept any loss or damage arising from the use of the information within this service brochure Materials in the service brochure are distributed without responsibility on the part of the above companies and its related companies for the loss occasioned by any person acting or refraining from acting as a result of any view expressed therein Contact us Sloane Group Hong Kong 616 617 6 F Tower Two Lippo Centre 89 Queensway Admiralty Hong Kong Tel 852 2810 5088 852 2810 5088 852 9622 3888 852 9092 8983 Email info sloaneasia com Sloane Group China Shenzhen address 1 F Shenzhen Talents Park HR Services Industrial Park No 8005 Shen Nan Avenue Futian Shenzhen China Shenzhen T 86 15012511648 86 17817945823 HK Mobile 852 9622 3888 Email info sloaneasia com stock code 8193 hk Member of GCA Professional Services Group Powered by Asia Pac Financial Investment 2009 2020 Sloane Group All Rights Reserved

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Development Milestone of Sloane Group Sloane Manhattan Partners was formed to meet the market demand of HR outsourcing businesses which included payroll outsourcing and recruitment outsourcing for banks www SloaneOutsourcing com 2012 As Sloane s member company Anchors Group was formed to perform property services for landlords developers and investors sectors in commercial properties mall offices and hotels www AHV com hk 2015 2015 2020 As Sloane s training division since 2015 Venus by Sloane was gradually emerged as a Sales Training expert for various companies in Hong Kong and Greater China in 2020 2015 2014 2015 2009 Sloane Asia Group and Sloane Consulting were established and targeted as a signature financial recruitment brand serving companies in Hong Kong s financial hub Bank Street by Sloane Manhattan brand was introduced to drive the HR management services to banking and financial institutions www BankStreet com cn www Sloane com hk 2009 2020 Sloane Group All Rights Reserved Three online colleges were strategically developed i Sloane College London ii Canary College London iii Cambridge International College

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2015 2016 2017 TQUK 16 2019 Canary SIEG SIEG Sloane Education Group International was founded in 2015 In 2016 Canary expanded to executive education and high school education in career management discipline and international education In Since 2017 Canary is operating 16 self designed courses with TQUK In 2019 Canary expand to Canadian accredited online high school education International Education Group SIEG was established to re organize Canary Education Group with Sloane Education s structures SIEG intends to jointly develop the educational and awarding organization businesses in Greater China and Asia Pacific region with NOCN Group UK and One Awards Group UK www Canary hk 3 BSE 2020 BSE After 3 years preparation Bank Street English BSE plans to be launched in the Greater China market in 2020 BSE trains learners from early childhood to adult learners 2019 2019 2016 2018 2019 2017 2018 Sloane Group London UK s reorganization completed 2018 Sloane HR 2018 Sloane Publishing enters the publishing market in Greater China SIEG 2019 2020 5 SIEG as an awarding organization SIEG launches 5 skills awards in the Greater China market in 2019 and 2020 financial year Technology Shenzhen Limited was formed in Qianhai in 2018 and based in Shenzhen Talents Park 2009 2020 Sloane Group All Rights Reserved

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Hotline Enquiry 852 2810 5068 2810 5088 852 9092 8983 852 9622 3888 86 15012511648 86 17817945823 info sloaneasia com 89 6 616 617 852 2810 5068 852 2810 5088 852 9622 3888 9092 8983 info sloaneasia com 8005 86 15012511648 86 17817945823 852 2810 5088 852 9622 3888 90928983 Contact us Sloane Group Hong Kong 616 617 6 F Tower Two Lippo Centre 89 Queensway Admiralty Hong Kong Tel 852 2810 5068 852 2810 5088 852 9622 3888 852 9092 8983 Email info sloaneasia com Sloane Group China Shenzhen address 1 F Shenzhen Talents Park HR Services Industrial Park No 8005 Shen Nan Avenue Futian Shenzhen China Shenzhen 86 15012511648 86 17817945823 HK 852 2810 5068 852 2810 5088 852 9622 3888 90928983 Email info sloaneasia com Disclaimer Sloane Group UK Limited Sloane Group Sloane Asia Group Sloane and Manhattan Holdings Limited Sloane and Manhattan Partners Asia Limited Sloane International Education Group Asia and China Limited Sloane International Human Resource Technology Shenzhen Limited Canary Education Group International Limited Canary Institute of Education and Career Development Limited and all the above are collectively refers to Sloane International Group or Sloane Group and all their individual and related companies holding companies and business partners partnering organizations mentioned in this brochure shall not accept any loss or damage arising from the use of the information within this service brochure Materials in the service brochure are distributed without responsibility on the part of the above companies and its related companies for the loss occasioned by any person acting or refraining from acting as a result of any view expressed therein 2009 2020 Sloane Group All Rights Reserved