2023 Sustainability Report
Creating a lasting and positive legacy for people and planet Our 2023 Sustainability Databook is available on our website www ventia com Databook 23 This Sustainability Report has been prepared with reference to the Global Reporting Initiative GRI Standards A GRI content index is available on our website at www ventia com GRI 23 A table of Ventia s material issues and United Nations SDG alignment is also available on our website at www ventia com SDG 23 Reporting criteria Ventia s reporting criteria are outlined in the Environmental and Social basis of preparation for the year ended 31 December 2023 which can be found on our website at www ventia com sustainabilitymetrics About this Report This 2023 Sustainability Report the Report has been prepared to provide an overview of Ventia Services Group Limited s Ventia s performance with respect to Environmental
Acknowledgement of Country Ventia would like to respectfully acknowledge the Traditional Custodians of country throughout Australia and their connection to land sea and community We pay our respects to them their cultures and to their Elders past and present Mihi He tautoko te ahurea i ng kawa me ng tikanga o ng Iwi whnui o Aotearoa me ka kawa me ka tikaka o ka Iwi whnui o Te Waipounamu We recognise and celebrate the culture of manawhenua in Aotearoa and Te Waipounamu where our teams respect local Iwi and communities across the country Contents A message from the Chairman and Group CEO 2 2023 highlights 4 Our strategy 6 About Ventia 8 Measuring our progress 10 Environment 12 Social 32 Governance 58 Independent Limited Assurance Report 66 NZ Climate Statement Disclosure Index 70 Social and Governance ESG matters The Report is for the year ended 31 December 2023 and can be read in conjunction with the Ventia Annual Report 2023 All dollar figures are expressed in Australian dollars unless otherwise stated Limited assurance for selected environmental and social metrics has been provided by PwC The information in this Report is given in good faith and derived from sources believed to be accurate at this date Forward looking statements are not guarantees of future outcomes and may involve known or unknown risks and other factors which are beyond the control of Ventia and may mean actual results differ materially This is especially relevant for forward looking statements in relation to sustainability where a number of factors including the external regulatory environment or changes in the markets in which we operate may impact our ability to deliver on our objectives To the extent permitted by law no responsibility for errors or omissions herein is accepted by Ventia or its respective officers Ventia Sustainability Report 2023 1
A message from the Chairman and Group CEO In progressing our Sustainability Strategy at Ventia in 2023 we continued to prioritise and accelerate the actions that matter to our clients our people and our communities Pictured Dean Banks left and David Moffatt right 2 Ventia Sustainability Report 2023
Sustainability continues to be a prominent and escalating focus for businesses across all sectors and industries Organisations have widened their definition of what sustainability means no longer just concentrating on sustainable operations but on fostering sustainable practices throughout their businesses and supply chains and engaging more broadly to expand their impact Sustainability has evolved to encompass a more comprehensive and embedded approach shaping the way we operate innovate and create value for a range of stakeholders to contribute to positive impact and reinforcing how integral it is that we work together to achieve it Environment We are committed to achieving net zero emissions with the Science Based Targets initiative SBTi which is designed to drive ambitious action by the private sector and provides a global framework for companies to set targets and evidence progress In 2023 we set and submitted our emissions reduction and net zero targets to SBTi for validation These targets align with our Sustainability Strategy and with the Paris Agreement in support of a 1 5 C future ensuring we address direct and indirect emissions across our full value chain Importantly we will not rely on offsetting to achieve our goals Emissions resulting from the goods and services we procure represent the largest component of Ventia s footprint and our greatest opportunity and challenge to minimise our environmental impact During the year we developed a comprehensive emissions inventory and expanded our data to capture Scope 3 emissions This work has informed our targets and will help shape our transition plan a priority for Ventia in 2024 In 2023 we introduced Australia s first electric Truck Mounted Attenuator TMA as part of the ongoing transition of our fleet 9 8 of which is now electric or hybrid We also increased our use of renewables to 11 4 of our electricity use as we seek reductions in our direct emissions to contribute to our near term targets Focused work with our supply chain to drive indirect emissions reductions will be required to achieve net zero Social Along with the increasing integration of sustainability into core business strategies there has been an increased focus on the value created through social sustainability This year we introduced a social value measurement to help us understand the socioeconomic impact of Ventia s non financial activities like creating jobs and supporting communities Quantifying our social impact provides insights into the effectiveness of our initiatives and enables us to articulate the additional value we create for society We conservatively estimate Ventia has delivered 4 32 billion in social value in 20231 Our campaigns programs and partnerships helped raise awareness of our sustainability activities and enhanced the safety health and wellbeing of our people this year While our ultimate objective is zero harm we continued to improve the safety of our workplaces and reduce the frequency of injuries decreasing our Total Recordable Injury Frequency Rate by 11 3 to 3 29 and reducing our Serious Injury Frequency Rate by 62 1 to 0 11 Our focus on diversity equity and inclusion deepened throughout the year and we are proud to be recognised by Diversity Council Australia as an Inclusive Employer in 2023 We remain firmly committed to cultivating inclusive workplaces that are connected to our communities where people from all backgrounds can thrive We proudly launched our Stretch Reconciliation Action Plan RAP 2023 2026 which reaffirms our commitment to active participation in the reconciliation process and respectful engagement with Aboriginal and Torres Strait Islander people Governance A growing emphasis on transparency and accountability has kept sustainability governance measurement and disclosure in the spotlight catalysed by investor and consumer demand for an ethical approach to environmental responsibility We maintained steady use of the instruments we have embedded at Ventia that instil good practice consistency and transparency including Code of Conduct training which was completed by 97 3 of employees this year We continued to enhance our cybersecurity approach with a focus on cyber safety achieving accreditation to global industry standards and further bolstering Ventia s cyber resilience see page 64 Evolving our approach to delivery It has been our privilege to lead Ventia s diverse and passionate team throughout 2023 as we delivered essential services for our clients and communities by implementing our strategy of Redefining Service Excellence and living our values every day Thank you to every one of the Ventia team for your hard work and for sharing your passion and talent with us and our clients All of us at Ventia remain resolutely focused on delivering the actions that support our Sustainability Strategy in 2024 to create a healthier planet be people and community focused and accountable for everything we do David Moffatt Chairman Dean Banks Managing Director and Group CEO 1 Calculated using the new TOMs System from Social Value Portal Ventia Sustainability Report 2023 3
2023 HIGHLIGHTS Sustainability at Ventia Each year we work across sectors industries supply chains and communities to increase our sustainable impact As Ventia pursued our sustainability goals in 2023 we made progress across a range of key focus areas We set environmental targets that are aligned to science further defining the baseline and structure for how we will achieve and measure our progress We introduced a new method for estimating the social value we create and launched our Stretch RAP in Australia while celebrating recognition from key partners for some of our thriving social sustainability programs and efforts Environment Creating a healthier plant OBJECTIVES Achieve net zero emissions and reduce our clients emissions Managing climate resilience for us and our clients Leading in environmental protection and enhancement solutions We set our science based targets Read more on page 14 Social People and community focused Our people are safe and healthy and are as diverse as our communities We engage and respect the communities we work in We create value through our local and diverse supply chain Continued to pursue the HESTA 40 40 Vision 46 287 tCO2 e Scope 1 and 2 emissions market based 33 3 Workforce participation by women in executive positions ELT 1 increased by 11 1 percentage points 5 5 Emissions reduction from 2022 62 1 Serious Injury Frequency Rate SIFR decreased to 0 11 367 Number of EV and hybrid vehicles in our light vehicle fleet increased by 154 122 0m Spend with Aboriginal and Torres Strait Islander businesses increased by 13 7 4 Ventia Sustainability Report 2023 1 Executive Leadership Team Note All 2023 highlights indicating increases or decreases are as compared to 2022
Governance Ethical and accountable in everything we do Sustainability is embedded in our decision making Trusted for our sustainable business practices Advancing sustainable and ethical procurement Committed to complying with the ASX Corporate Governance Principles and Recommendations 97 3 Completion of Code of Conduct training by full time employees AWARDS AND RECOGNITION WINNER Corporate Member of the Year 2023 2023 Supplier Diversity Awards Supply Nation WINNER Dr Dean Jarrett Award for Outstanding Impact 2023 Supplier Diversity Awards Supply Nation WINNER Diversity and Inclusion Award Ventia Disability Employment program 2023 Banksia Awards Banksia Foundation WINNER National Safety Award Best WHS Training Program 2023 2023 National Safety Awards of Excellence NSCA Foundation WINNER Service Champion Customer Service Team of the Year Large Ventia Operations Centre VOC Australian Service Excellence Awards Customer Service Institute of Australia CSIA Ventia Sustainability Report 2023 5
OUR STRATEGY How Ventia creates sustainable value We recognise that every decision and action we take is an opportunity to have a positive impact on people and the world around us Ventia s strategy to Redefine Service Excellence aims to create value for our stakeholders by focusing on three strategic priorities being client focused innovative and sustainable We execute this strategy by delivering essential services for our clients across the sectors we serve Our purpose to make infrastructure work for our communities and our values of collaboration integrity ingenuity and challenge guide us to do the right thing Inputs Value creation Environmental capital The renewable and non renewable environmental resources we use We create value through the services we provide Operations Human and intellectual capital Our employees and subcontractors knowledge systems and policies Manufactured capital Our physical assets offices and technology Social and relationship capital Our relationships and collaboration with all stakeholders Financial capital Our financial resources available for deployment 6 Ventia Sustainability Report 2023 Client focused Innovative Redefining Service Excellence Sustainable Maintenance Services Social Sustainable Environment Governance Sectors Defence Social Infrastructure Telecommunications Transport Infrastructure Services
We know that integrated thinking and planning leads to integrated decision making and results in actions that consider the creation and preservation of value over the short medium and long term Our Sustainability Strategy considers our impact on the environment the social impact we have on our people and communities and our governance the standards we uphold to ensure integrity and transparency are embedded in our business and the way we operate Our business model and strategy draw on various capital inputs and we convert these inputs into value outputs through our activities which create outcomes for a range of stakeholders We have identified five key value creation outputs and the key stakeholders they impact as set out below Outputs Materiality themes Resilient healthy environment Committed to setting science based targets including net zero Resource efficiency and climate resilience ENV SUP C C E S INV Climate change Innovation and technology Effluents and waste Energy Environmental Management System Thriving people An engaged capable and highperforming workforce that operates in a safe diverse and inclusive environment to bring our strategy to life E S INV Occupational health and safety Diversity and equal opportunity Workplace wellbeing Attraction and retention of skilled people Local employment Aboriginal and Torres Strait Islander participation Human rights and modern slavery Local and diverse supply chain We create value through the development of a local and diverse supply chain We advance sustainable and ethical procurement SUP C C E S INV Diversity and equal opportunity Stakeholder relationships and engagement Aboriginal and Torres Strait Islander participation Human rights and modern slavery Local community engagement Stronger clients and flourishing communities Our whole of Ventia offering and knowledge provides innovative and effective solutions to our clients and communities C C E S INV Stakeholder relationships and engagement Innovation and technology Local community engagement Local employment Attraction and retention of skilled people Workplace wellbeing Sustainable financial growth We aim to deliver sustainable financial growth for our shareholders ENV SUP C C E S INV Innovation and technology Climate change Occupational health and safety Financial performance Cybersecurity Stakeholder relationships and engagement Informing our strategy Ventia s key stakeholders identified the issues of most importance to them in our 2020 materiality assessment conducted through interview and survey These high and very high materiality themes continue to inform our Sustainability Strategy and help determine our priorities They reflect the economic environmental and social impact from our operations and those that influence stakeholders decisions We remain committed to listening to the voices of our people clients and the communities we serve and collaborating constantly to improve our approach Stakeholder groups ENV The environment SUP Supply chain partners C C Clients and community E S Employees and subcontractors INV Shareholders and investors Materiality rating Very high materiality rating High materiality rating Ventia Sustainability Report 2023 7
About Ventia We are a leading essential infrastructure services provider that keeps infrastructure working for our communities across Australia and New Zealand An Australian Securities Exchange ASX top 200 company with a secondary listing on New Zealand s Exchange NZX we specialise in the long term operation maintenance and management of critical public and private assets and infrastructure across a broad range of segments We have a proud diverse heritage and a track record of delivering tailored outcomes for our clients and the communities in which we operate Our business is structured across four key sectors Defence Social Infrastructure Defence Social Infrastructure Critical Infrastructure Local Government Housing Community Energy Solutions Infrastructure Services Resources Industrial Environmental Services Energy Water Renewables Rig and Well Services Telecommunications Fixed Networks Wireless Special Coverage Solutions Operations Services Telecommunications New Zealand Transport Transport Operations Australia Transport Operations New Zealand Transport Infrastructure Solutions WA Perth 8 Ventia Sustainability Report 2023
35 000 workforce of employees and subcontractors 400 project sites throughout Australia and New Zealand 40 of our people work in regional and rural areas Darwin NT QLD Our strategy Our strategy encourages us to create a culture where we seek to improve every day to deliver successful outcomes Redefining Service Excellence is our blueprint for success brought to life by the pride and passion of our people Brisbane SA NSW Adelaide VIC Sydney Canberra ACT Melbourne TAS Hobart Auckland Wellington Ventia Sustainability Report 2023 9
OUR SUSTAINABILITY STRATEGY Measuring our progress We have clear objectives and measurable targets aligned to the pillars of our Sustainability Strategy and recognised industry frameworks to ensure we deliver best practice outcomes and meet stakeholders expectations In 2023 we continued to make progress towards achieving our targets Environment Creating a healthier planet TARGETS Measure Pathway to net zero emissions defined with visible progress demonstrated Committed to the Science Based Targets initiative SBTi to set emissions reduction and net zero targets 100 renewable energy by 2030 internal electricity usage 100 EV and hybrid fleet by 2030 Status Targets set and submitted for validation Status Progressing Status Progressing 11 4 9 8 5 5 Emissions reduction achieved See page 22 for details on our targets Renewable energy usage 1 013 7 MWh Of light vehicle fleet now EV and hybrid Social People and community focused TARGETS Measure Continuous improvement in safety diversity and inclusion HESTA 40 40 Vision commitment 40 workforce participation by women by 2030 including women on the ELT in senior management and across all employees Achieve our Reconciliation Action Plan RAP targets Status Progressing Status Progressing 33 3 26 6 31 6 Participation by women in executive positions ELT Participation by women in Senior Management WISM Participation by women across all employees RAP Launched Stretch RAP 2023 2026 Governance Ethical and accountable in everything we do TARGETS Measure Exceed industry and society s expectations of our corporate behaviour Compliance with the ASX Corporate Governance Principles and Recommendations Suppliers with annual spend 1m comply with the Ventia Business Partners Standard 97 0 Status Stable Compliance with ASX principles 75 0 Status Progressing R esponse rate from Business Partners due diligence survey 10 Ventia Sustainability Report 2023
How we contribute to the United Nation s Sustainable Development Goals This table demonstrates how Ventia s 2023 sustainability actions and progress align to the seven United Nations UN Sustainable Development Goals relevant to our business Comprehensive reporting on SDG indicators is available at www ventia com SDG 23 UN Sustainable Development Goal Ensure healthy lives and promote well being for all at all ages Ventia s 2023 SDG aligned progress and achievement snapshot 16 reduction in High Potential incidents SDG target 3 4 103 new Healthy Minds Champions trained across Australia and New Zealand SDG Target 3 4 458 participants in the Elevate culture program SDG target 3 4 11 3 decrease in TRIFR Total Recordable Injury Frequency Rate SDG target 3 4 Achieve gender equality and empower all women and girls Promote sustained inclusive and sustainable economic growth full and productive employment and decent work for all Build resilient infrastructure promote inclusive and sustainable industrialisation and foster innovation Make cities and human settlements inclusive safe resilient and sustainable Ensure responsible consumption and production patterns Take urgent action to combat climate change and its impacts 37 5 of directors and 33 3 of the Executive Leadership Team ELT are women SDG target 5 5 50 of Ventia Graduate program participants are women SDG target 5 5 5 557 employees participated in Respect Work training SDG target 5 1 5th Reconciliation Action Plan launched in 2023 SDG target 8 5 41 Mori or Pasifika workforce in New Zealand SDG target 8 5 9 internships provided for refugees and asylum seekers through CareerSeekers SDG target 8 5 0 differential in how salaried men and women are paid at Ventia compared to market SDG target 5 5 122 million spend with Aboriginal and Torres Strait Islander businesses SDG target 8 3 1st electric TMA Truck Mounted Attenuator in Australia SDG target 9 4 Trial of Everyday Zero AI powered office waste segregation SDG target 9 4 Awarded 3rd in the AFR Boss Most Innovative Companies 2023 Property Construction and Transport category for development of the MTBolt SDG target 9 1 Transurban and Ventia received the AMPEAK 2023 Sustainability Award for innovative solutions deployed on the M2 Hills Motorway SDG target 9 1 Service Champion recognition for our Ventia Operations Centre and 1 2 million calls managed SDG target 11 1 3 600km of urban roads and 6 300km of rural roads maintained across Australia and New Zealand SDG target 11 2 7839 5t of EarthSure treated material for beneficial reuse by industry SDG target 12 5 22 6 waste diversion through our waste management providers SDG target 12 2 20 more four and five star drivers through our safer driving behaviour awareness campaign SDG target 11 2 Safest driver status achieved in New Zealand from telematics partner EROAD SDG target 11 2 90t of combat uniforms diverted from landfill and converted into biofuel SDG target 12 5 15 779kg of food waste processed in the WasteMaster resulting in 71 less waste at East Sale RAAF Victoria SDG target 12 5 5 5 reduction in Scope 1 and 2 emissions SDG target 13 2 Climate Leaders Coalition member and Scope 3 working group participant SDG target 13 3 Trial of internal shadow carbon price with the Climate Leaders Coalition SDG target 13 2 Commenced Ventia s first two solar farm maintenance contracts supporting generation of 107 MW and 238 000 MWh annually SDG target 13 1 Ventia Sustainability Report 2023 11
Environment Our objectives Achieve net zero emissions and reduce our clients emissions Managing climate resilience for us and our clients Leading in environmental protection and enhancement solutions Value outputs Resilient and healthy environment Sustainable financial growth 12 Ventia Sustainability Report 2023
Aligned to the UN SDG goals Ventia Sustainability Report 2023 13
ENVIRONMENT PROGRESS AND PRIORITIES Climate and emissions In 2023 we further defined our pathway to net zero setting science based targets for our Climate Strategy as part of the Science Based Targets initiative SBTi and submitting them for validation see page 22 for details on our targets This year we continued our work to reduce Ventia s emissions and environmental impact in alignment with United Nations SDG13 and in support of the aims of the Paris Agreement including limiting global warming to below 1 5 C This section comprises Ventia s 2023 progress updates and our climate change disclosure which incorporates the four categories of recommendations of the Taskforce on Climate related Financial Disclosures TCFD governance strategy risk management and metrics and targets Key statistics 46 287 tCO e Scope 1 and 2 emissions market based 5 5 Reduction in Scope 1 and 2 emissions from 2022 740 205 Scope 3 emissions tCO e 8 2 Emissions intensity t m 14 Ventia Sustainability Report 2023 786 492 Scope 1 2 and 3 emissions tCO e 154 EV and hybrid vehicles added to fleet
Governance of climate related risk The Ventia Board of Directors has overall responsibility for risk management The Board has assigned oversight and responsibility for sustainability including climate risks and liabilities targets and associated legal responsibilities to the Safety and Sustainability Committee SASC The SASC also has oversight of Ventia s sustainability plans and monitors our sustainability performance The Managing Director and Group CEO and the Executive Leadership Team ELT implement the Risk and Opportunity Management Framework within their areas of accountability These roles and responsibilities are part of the overall Ventia Corporate Governance Framework refer page 61 Ventia s Group Executive Strategy and Corporate Affairs is responsible for the management of Ventia s sustainability performance and exposure to climate related risks and opportunities and is supported by the Group Manager Sustainability The Group Manager Sustainability is responsible for providing quarterly updates to the SASC regarding management of climate related risks and opportunities and performance against our metrics and targets The Group Manager Sustainability also provides updates throughout the year to the ELT which in 2023 has included progress in developing our emissions inventory setting our science based targets and updates on achievement of our sustainability targets Through its People and Remuneration Committee the Board provides oversight of the Executive Remuneration Framework to ensure it aligns with Ventia s strategy and values In 2023 the short term incentive bonus for qualifying executives and senior managers included a 5 0 weighting for achievement of Scope 1 and 2 greenhouse gas emissions intensity reduction targets More detail on our governance structure and Remuneration Frameworks can be found on page 62 and in our 2023 Annual Report Climate Statement New Zealand The New Zealand Government passed legislation in 2023 making climate related disclosures mandatory for large financial market participants and publicly listed companies Ventia Services Group Limited is a climate reporting entity under the Financial Markets Conduct Act 2013 New Zealand Mandatory climate related disclosures are intended to help New Zealand meet its international obligations and achieve its target of net zero carbon by 2050 by improving transparency and revealing climate related information within financial markets building resilience of the country s financial system and helping to address climate change risks outlined in New Zealand s National Climate Change Risk Assessment An index of our disclosures for the Aotearoa New Zealand Climate Standards is provided on page 70 Ventia Sustainability Report 2023 15
ENVIRONMENT PROGRESS AND PRIORITIES Climate and emissions continued Climate Strategy As outlined on page 6 Ventia s strategy is to Redefine Service Excellence via three strategic pillars client focused innovative and sustainable With sustainability core to Ventia s strategy we aim to realise opportunities for growth and consider the sustainability impact of our decisions on our business our stakeholders and the environment Our Sustainability Strategy outlines our business wide sustainability objectives and targets Risk and opportunity management is key to Ventia s purpose of making infrastructure work for communities A strong risk management framework is critical to enabling us to achieve our strategic operational and commercial objectives It can also be a source of competitive advantage and a key differentiator for our clients Through scenario analysis explained on page 20 and engagement with internal stakeholders three clear climaterelated themes have been identified which are supported by 10 climate related physical or transition risks and opportunities which may impact Ventia s operations supply chain and customers in the future Timeline Risk or Description Impact on Ventia Opportunity Short Medium Long Now to 2026 to 2031 2025 2030 beyond Theme 1 Enhancing Ventia s collaboration with customers Opportunity transition Clients appetite Ventia s level of sustainability ambition within the tendering to partner process is strongly linked to the ambition of our clients for improved Ventia will work with clients on innovative and cost conscious resilience solutions to improve resilience to climate risks Opportunity transition Ability to influence clients on resilient and efficient design Ventia can influence asset designs to factor in the potential impacts of climate change We have a strong culture of educating clients based on our broad service offerings and extensive expertise which has been identified as a key strength Risk physical acute and chronic Impacts of climate change on our people The impacts of climate change particularly in the 2 0 C scenarios will result in more frequent and severe weather events Contracts in locations experiencing the most extreme weather conditions may experience a changed risk profile in relation to physical personnel risks and for attracting and retaining employees Theme 2 Leveraging Ventia s ability to support a transition Opportunity transition Climaterelated service offerings There are opportunities for Ventia to gain a competitive advantage through offering both transition and adaptation services in response to climate change including alternative services consistent with a lower carbon world whole of asset management services and additional maintenance capital works in existing contracts in response to the physical impacts of climate change Opportunity transition Provision of environmentally efficient services Innovations in materials and technologies have the capacity to revolutionise the way we deliver projects in the future including by using low zero carbon materials and improved use of resources 16 Ventia Sustainability Report 2023
Timeline Risk or Description Impact on Ventia Opportunity Short Medium Long Now to 2026 to 2031 2025 2030 beyond Opportunity physical and transition Supporting long term consideration of climate change Business as usual approaches will need to be adapted to manage both physical and transition impacts of climate change The nature of Ventia s contracts including short delivery timeframes limits capacity to adapt asset designs for future climate impact In a transition scenario Ventia s clients could increasingly request more environmentally efficient services and our ability to meet these demands could provide a competitive advantage Ventia will be required to align with the environmental targets including emissions and waste of our clients Ventia can support transition and physical resilience of assets designed and constructed today by including components that align with future needs and ensuring that Ventia has the skills and knowledge innovation to support a transition Risk physical Impact of climate change on operations Climate change has the capacity to be a significant disruptor to Ventia s operations Chronic and acute weather have the capacity to disrupt Ventia s workforce Physical climate change may increase the volume of work we are required to perform to manage assets and therefore present a risk if Ventia cannot source the labour required to complete tasks Theme 3 Understanding Ventia s long term contract exposure to climate risks Risk transition Exposure to fixed risk profiles on longterm contracts Some of Ventia s contracts are long term and have a fixed risk profile for service delivery Fixed risk profile long term contracts that commence in the present may not have adequate visibility of potential future climate related risks while older contracts have little coverage of contemporary sustainability matters and therefore may carry a higher financial risk Risk physical and transition External price shocks to supply chain Extreme weather and other impacts of climate change could result in external price shocks Extreme price fluctuations are difficult to price into contracts and short lead times for contracts diminish the ability to secure long term prices for materials and services Increased costs may be difficult to recover and would need to be absorbed by Ventia Risk physical Physical risks lead to disruptions in supply chain As evidenced by COVID 19 the world is vulnerable to disruptions in the availability of materials and resources In a future climate extreme weather or the decreased viability of certain materials may drive supply constraints Understanding financial impact We recognise through our assessment of risks and opportunities that climate change could potentially have a range of impacts on our financial performance We are continuing to develop our analysis of the financial impacts of physical and transition risks and opportunities As we progress this work through 2024 we will assess the materiality of financial impacts beginning with a qualitative then quantitative assessment The extent of financial impacts on our business is expected to be dependent on our response to the various risks and associated adaptions integration of climate related risks with our operational and financial processes and the extent to which we can respond to emerging opportunities Notwithstanding Ventia being a services business with capital spend being less than 1 0 of total revenue as we further develop the quantification of our climate related risks and opportunities we will also assess the impact on our capital deployment and funding decision making processes Ventia Sustainability Report 2023 17
ENVIRONMENT PROGRESS AND PRIORITIES Climate and emissions continued Decarbonisation priorities To mitigate risk and realise the opportunity to support our clients in their transition decarbonisation of Ventia s activities and operations is essential Our priorities extend across our directly controlled emissions and our value chain With the development this year of our full emissions inventory including our Scope 3 emissions we identify that our greatest opportunities for impact are through engagement and initiatives with our supply chain Scope 1 emissions 1 Scope 2 emissions 2 Scope 3 emissions 3 Our clients emissions Ventia s focus areas Light vehicle transition Electrification of plant and equipment Fuel efficiency and monitoring Energy efficiency and monitoring Rooftop solar on our buildings Procurement Strategy for renewables Supplier engagement in high impact categories Collaboration and information sharing Waste to landfill measurement and reduction Partner on energy and decarbonisation solutions Low carbon approach to asset management Provide circular economy outcomes including through EarthSure Leverage data and digital solutions Training awareness and capacity building Supporting the energy transition We continue to build our presence and expertise across Australia and New Zealand s burgeoning renewables industry Our focus is on providing end to end solutions to a changing energy industry landscape through innovation and leadership In New Zealand we continue to support the contribution of renewable energy to the national grid providing maintenance services and minor capital works on hydro generation wind and geothermal assets In Australia we supported the delivery of renewable energy across New South Wales at the West Wyalong solar farm in the Riverina region and mobilised a second solar farm in the Northern Goldfields of Western Australia under contracts which commenced in 2023 The West Wyalong solar farm is owned by Lightsource bp and has 200 144 panels to generate 238 000 MWh of clean renewable electricity annually enough to power over 42 000 homes The Northern Goldfields TransAlta project includes two solar facilities and a battery energy storage system with 38 MW of generation capacity Under these Operations and Maintenance O M Services contracts activities include substation and inverter maintenance inspections including thermal imaging of panels using drones panel cleaning and facilities management We provide onsite electricians and engineers and back office support to conduct systems monitoring utilising the expertise of our Ventia Operations Centre VOC Ventia s Transmission Distribution teams support our clients to make the energy distribution network more resilient to the effects of climate change as we provide and restore essential services during and after inclement weather events such as cyclones and floods and more flexible to accommodate the extra load from rooftop solar In 2023 we upgraded 553km of network cable replaced 1 400 power poles and changed 50 000 streetlight bulbs to LEDs Pictured Ventia supports delivery of renewable electricity at the West Wyalong solar farm NSW 18 Ventia Sustainability Report 2023
CASE STUDY Deploying Australia s first electric TMA As part of our Climate Strategy we continuously look for new ways to reduce our CO emissions Fleet reduction and transition initiatives play a significant role in achieving these reductions including electrification of our fleet In 2023 Ventia partnered with our client Transurban to deliver an Australian first custom built fully electric Truck Mounted Attenuator TMA to patrol the Hills M2 one of Sydney s busiest motorways supporting 135 000 average daily trips TMAs are designed to create a physical buffer to protect road workers motorists and vehicles from potential high speed accidents and are informally referred to as crash cushions Currently TMAs are used on all Ventia s motorway and tunnel projects across New South Wales They travel up to 150km per day patrolling the motorway to keep people safe TMAs typically idle for long periods of time when deployed to respond to an incident making them a good candidate for electrification to help reduce the greenhouse gas emissions and air pollutants usually resulting from incident response activities During design of the electric TMA reliance on diesel had to be eliminated while ensuring the vehicle worked effectively and efficiently and complied with all standard safety requirements Ventia worked closely with supplier SEA Electric to identify the appropriate truck and battery configuration and with representatives from our attenuator components provider to ensure all elements were operational and compatible While the electric TMA looks similar to a traditional TMA it no longer has a diesel drive train and is powered by a 220kWh electric battery It has fewer moving parts providing a smoother and quieter ride The new TMA is expected to save around 50 tonnes of greenhouse gas emissions every year compared to an equivalent diesel TMA Ventia has a long and proud history of working with Transurban across their Australian assets and particularly in supporting their sustainability objectives Both Ventia and Transurban share a commitment to operating and maintaining sustainable infrastructure and achieving net zero emissions which means we pursue opportunities to do things better with shared purpose resulting in positive sustainability outcomes for the environment and people CASE STUDY Urban solar farm recognised for sustainability leadership Ventia s leadership in sustainability was recognised with an award from the property industry in 2023 after transforming the rooftop on one of Parramatta s best known buildings the Commonwealth Law Courts into an urban solar farm without compromising the iconic building s amenity The 2023 REaward for Sustainability and Wellness Leadership was bestowed by CoreNet a global organisation dedicated to supporting innovation transformation and advancement in the real estate industry Working with the Australian Government s Department of Finance Ventia s Sustainability team completed Type 2 energy audits across the Owned Estate property portfolio to review existing energy performance identify opportunities for energy saving develop a realistic and achievable program of works reduce energy consumption and associated greenhouse gas emissions Through a preliminary review of the roof space several sites were identified where a Solar Photovoltaic PV system installation could be considered Solar Feasibility Assessments were then conducted at each site The Solar PV system was installed at Parramatta in June 2023 as part of a roof and electrical switchboard upgrade under the client s planned works program and roof sheets insulation and safety mesh were all recycled as a part of the project The 94 kWh Solar PV installation is made up of 227 panels and will significantly reduce carbon emissions from the high profile building with expected savings of 112 482 kWh and 90 tonnes of greenhouse gas emissions per year for our client Urban projects like this rooftop solar farm are critical to support the Government in delivering on its commitment to reduce Australian Public Service greenhouse gas emissions to net zero by 2030 Ventia Sustainability Report 2023 19
ENVIRONMENT PROGRESS AND PRIORITIES Climate and emissions continued Climate risk management Ventia s approach to risk management is supported by our Risk and Opportunity Management Policy which acknowledges the importance of applying a whole of Ventia approach including from the Board senior leaders and employees to managing risks and opportunities Identifying and assessing climate related risks and opportunities Ventia assessed our exposure to climate related risks and opportunities across all of our sectors in 2021 and 2022 with the use of scenario planning We developed four future climate scenarios ranging from warming of 1 5 C to 3 0 C and tailored to our business to enable our senior leaders to assess the impacts of a future climate on our operations The process of identifying the range of risks and opportunities used in scenario planning included interviews with internal stakeholders considering how Ventia s operations customers and supply chains may be affected under each scenario The consolidated and aggregated themes from the interviews which described the most prominent climate risks and opportunities relevant to Ventia were explored and assessed through a series of workshops Consideration of these themes in our risk management processes will contribute to our ongoing management of climate related risks and opportunities We will continue to explore the significance and materiality of these risks and opportunities including across the four scenarios and various time horizons with consideration of our value chain at a minimum annual frequency Climate scenarios Fast action 1 5 C future Delayed rapid action Required action 2 0 C future Current trajectory 3 0 C future Best case scenario Fast reduction of emissions from now Rapid decline in fossil fuel use Worst physical impacts avoided Little additional action on climate change until 2025 rapid action from 2030 Worst transition risks due to rapid pace of change Physical impacts still present Increased action during 2030s and 2040s Slower phase out of fossil fuels Physical impacts experienced Worst case scenario Physical impacts are severe with impacts to supply chains Fossil fuel consumption continues to grow out to 2050 Ventia s Risk Management Framework Ventia is committed to effective risk and opportunity management at all levels of the organisation as an essential element of business governance A culture of actively managing risks is embedded into how we run our business our processes and practices This risk culture fosters the collective ability to identify understand escalate and then openly discuss and respond to current and future risks Management of climate related risks and opportunities is ultimately overseen by the Audit Risk and Compliance Committee ARCC in alignment with the SASC The Committee receives a quarterly update on Ventia s enterprise risks including sustainability and climate risk through an enterprise risk scorecard which is used to monitor and prioritise all potential areas of risk and determine alignment with Ventia s risk appetite for each area 20 Ventia Sustainability Report 2023
Ventia s Risk Management Framework Enhancing business risk oversight through consistent framework and process application Ventia Board Emerging risks A new or unforeseen risk that we haven t yet contemplated Continuous scanning by all levels of management Board Risk smuab ncagoemmmeitnttees Enterprise risk Organisation Escalate Cascade Business risk Sectors business units enabling functions Escalate Cascade Project delivery Contract risk Gate governance processes Project delivery processes Management policies Incident response procedures Work winning processes Internal control environment Delegation of authority Business unit strategy Risk management ExecutivRIenisLtkeermandaaenlraAsguhedimpiteTnetam All employees Strategic risks Long term external factors industry trends potential to change direction of Ventia s strategy Appetite scorecard Tactical risks Medium term sector business unit specific potential to change direction of sector s strategy Top 10 risks opportunities Operational risks Day to day compliance people systems and processes potential to change direction of project s strategy Risk opportunity register Metrics and climate targets At Ventia we use climate related metrics and targets to monitor our progress towards mitigating climate related risks and delivering on the objectives of our Sustainability Strategy We are committed to achieving net zero with the SBTi which provides a global measurement reporting and verification framework for us to set our targets and evidence progress In 2023 we submitted our emissions reduction and net zero targets to SBTi for validation In establishing our ambition and strategy we set targets to align to the aims of the Paris Agreement in support of a 1 5 C future Importantly our targets go beyond our direct emissions and encompass our full value chain Scopes 1 2 and 3 and we do not rely on offsetting to achieve our goals Our near term targets to 2030 require us to improve efficiency as our business grows and to make deep reductions in our direct emissions including through the transition of our fleet and equipment and use of renewables in the generation of the electricity we use To reduce Scope 3 emissions we will work with our supply chain to pursue reduction opportunities as the largest contributor to our footprint is from the goods and services we procure While we anticipate achieving validation of our science based targets from SBTi in 2024 we now have our goals in place to provide the framework for our transition plan We are also actively working towards and measuring our targets set in 2022 for 100 renewable electricity use and 100 of our light vehicle fleet to be hybrid or electric by 2030 We will achieve net zero emissions by 2050 in our operations and in all our indirect Scope 3 emissions including throughout our supply chain Ventia Sustainability Report 2023 21
ENVIRONMENT PROGRESS AND PRIORITIES Climate and emissions continued Our science based emissions targets1 Near term 2030 targets Scope 1 and 2 Ventia commits to reduce absolute Scope 1 and 2 greenhouse gas emissions 42 0 by 2030 from a 2021 base year Scope 3 Ventia also commits to reduce Scope 3 greenhouse gas emissions from purchased goods and services 51 6 per AUD million value added2 by 2030 from a 2021 base year Net zero target Ventia commits to reduce absolute Scope 1 and 2 greenhouse gas emissions 90 0 by 2050 from a 2021 base year Ventia also commits to reduce Scope 3 greenhouse gas emissions 90 0 within the same timeframe 1 Our targets are pending validation by the Science Based Targets initiative in 2024 2 Value added is operating profit Earnings Before Interest Tax Depreciation and Amortisation EBITDA all personnel costs Measuring our emissions We have collected and measured emissions data for Scope 1 and 2 emissions since 2021 which we have set as the baseline year for our targets Our data is disaggregated by source into emissions from liquid fuels electricity and natural gas We also track the emissions intensity of our business based on tonnes of CO e m revenue This year we expanded our data capture to include indirect Scope 3 emissions that occur in our upstream and downstream value chain and have now included these in the targets we set to inform our transition plan We developed a comprehensive emissions inventory encompassing our direct emissions Scope 1 and 2 and indirect categories Scope 3 for our baseline year of 2021 through to 2023 Our Scope 3 inventory captures business travel upstream leased assets capital goods employee commuting waste and emissions resulting from the goods and services we procure which represent the largest component of our footprint and our greatest opportunity to minimise our impact In determining our Scope 3 emissions we have undertaken extensive spend based emissions categorisation to inform our baseline and initial prioritisation Our next steps are to engage with our supply chain to improve our understanding of Scope 3 emissions exploring opportunities to incorporate supplier data where possible We recognise that spend based categorisation will show our Scope 3 emissions increasing as our business grows We remain committed to understanding and addressing priority categories in our value chain as we work towards our ambition of net zero emissions across our business sectors and industries 22 Ventia Sustainability Report 2023
Our 2023 emissions by Scope Scope 1 5 3 Direct emissions ONSITE emissions direct combustion OWNED equipment emissions Scope 2 0 6 Indirect emissions PURCHASED energy electricity Scope 3 94 1 Other indirect emissions EMPLOYEE emissions business travel commuting LEASED ASSETS emissions operations of leased assets SUPPLY CHAIN emissions purchased goods services waste CAPITAL GOODS z Metric assurance In 2023 limited assurance has been provided on our climate metrics of energy consumption Scope 1 and 2 emissions emissions intensity renewable electricity consumed hybrid and electric vehicles The Independent Limited Assurance Report is available on page 66 of this Report Collaboration for accelerated progress We continue to be a proud member of the 48 member strong Australian Climate Leaders Coalition who together can challenge and support the drive towards a low carbon future After launching their Scope 3 Roadmap in 2022 this year the Coalition focused on scaling impact on Scope 3 through collaboration Ventia participated in a Coalition trial of an internal shadow carbon price using one of our projects for the trial We will apply our learnings from this trial in the implementation of a shadow carbon price across our operations to inform our decision making Our progress reducing direct emissions We have made progress this year by improving the efficiency of our operations reducing the emissions intensity from 9 5t m in 2022 to 8 2t m in 20231 Our total Scope 1 and Scope 2 emissions were 46 287 tCO e 2 a reduction of 5 5 from 2022 driven by the divestment of the energy intense MTC Broadspectrum joint venture operation in that year However our Scope 1 and 2 emissions profile excluding the joint venture increased 3 0 from 2022 due to an increase in fuel used for transportation and stationary purposes as our operations grew 74 1 of our direct emissions are from our Australian business and 41 910 tCO e or 90 5 are Scope 1 emissions The footprint of our New Zealand business in 2023 is 11 860 tCO e of Scope 1 emissions and 113 tCO e of Scope 2 emissions Diesel use is the greatest contributor to Ventia s direct emissions used for our fleet of light vehicles and our heavy vehicles as well as for stationary equipment such as generators to power our drilling rigs which increased operations in 2023 to support our clients A focus on efficiency and electrification of larger equipment in addition to transitioning our light vehicle fleet will be required to address our direct emissions These challenges will be key to the development of our Credible Transition Plan in 2024 1 Emissions intensity is total Scope 1 and Scope 2 emissions measured in tonnes divided by revenue in million Intensity for 2022 has been adjusted from the previously reported figure of 11 6t m due to removal of emissions from contracts outside Ventia s operational control and the transition to using market based methodology for the Scope 2 emissions component 2 2021 and 2022 emissions figures have been adjusted from the previously reported figures of 67 326 tCO e and 60 175 tCO e due to removal of data outside Ventia s operational control and the transition to using market based methodology for Scope 2 emissions calculations Ventia Sustainability Report 2023 23
ENVIRONMENT PROGRESS AND PRIORITIES Climate and emissions continued Emissions tCO2 e Intensity t mAUD Greenhouse gas emissions tCO e Scope 1 and 2 1 60 000 50 000 40 000 12 4 11 745 14 12 9 5 9 277 8 2 4 377 10 8 30 000 44 590 39 702 41 910 6 20 000 4 10 000 2 0 0 2021 2022 2023 Scope 1 tCO2 e Scope 22 tCO2 e Intensity t mAUD 1 2021 and 2022 emissions include those from the divested MTC Broadspectrum joint venture operation 2 Market based Emissions by energy source Scope 1 and 2 Diesel Transport Diesel Stationary Purchased Electricity Petrol Aviation Fuel 61 3 23 5 9 5 3 2 2 4 Emissions by geography Scope 1 and 2 Emissions by Ventia sector Scope 1 and 2 NZ 25 9 QLD 25 2 VIC 18 9 NSW 12 5 WA 9 7 SA 6 1 NT 1 4 TAS 0 3 ACT 0 1 Infrastructure Services Transport Defence Social Infrastructure Telecommunications Corporate Services 36 2 22 1 19 1 19 0 3 6 Fleet reduction and transition initiatives We made further progress in fleet reduction and transition initiatives in 2023 although reducing fuel use across our operations is challenging in the short term as our business grows Ventia introduced 150 hybrid and four electric vehicles EVs into our fleet this year 9 8 of our light vehicle fleet is now hybrid or electric compared with 5 6 in 2022 and 7 4 of all Ventia plant and vehicles are now electric hybrid or hydrogenfuelled 4 0 in 2022 As a result of our focus on consolidation our light vehicle fleet only increased by 16 vehicles overall in 2023 We welcomed the first fully electric TMA to our fleet in early 2023 replacing diesel in one of our larger vehicles to reduce fuel use and emissions in our motorway incident response operations the first of this EV application to be introduced in Australia In New Zealand our centralAlliance team in Palmerston North received two electric vehicles for cleaners orderlies and security teams These EVs will help us operate more efficiently across the Palmerston North Hospital precinct which spans a massive 17 93 hectares We also operate a 100 0 hybrid fleet on our Wellington City Council Facilities Management contract in New Zealand aligned with Ventia s and our client s sustainability goals Hybrid vehicles are ideal for the contract which requires much stop start travel in city traffic where hybrid vehicles regenerate energy during slowing and braking to offer improved fuel efficiency and lower emissions We continued fleet optimisation initiatives in 2023 using data collected from our in vehicle monitoring system to evaluate vehicle usage against motor vehicle entitlements and utilisation patterns This has increased opportunities for the deployment of shared vehicles and mobility solutions in support of Ventia s vehicle reduction program 24 Ventia Sustainability Report 2023
Our vehicle replacement plan is supported by a vehicle emissions calculator tool This enables Ventia to review the emissions impact of replacing current fleet with an alternative fuel asset or a more efficient internal combustion engine vehicle where a suitable electric or hybrid option is not available Scope 1 2 and 3 emissions progress vs near term target 1 197 195 191 Reducing our electricity use As we work towards our target of powering our electricity needs from renewables we increased solar generation at our workplaces and sourced more GreenPower for our offices and depots In 2023 11 4 of our electricity needs were powered by renewables contributing to the reduction in our Scope 2 emissions Our office rationalisation program has seen us consolidate offices in capital cities providing efficiencies and achieving an absolute reduction in Scope 2 emissions from our corporate offices including a 48 0 reduction in our Victorian corporate offices of 458 7 tCO e 412 594 452 308 498 296 94 284 021 44 170 2021 6 361 39 426 2022 Scope 1 Scope 2 5 492 41 910 2023 Scope 3 PG S 4 377 29 367 2030 near term target GEVA Intensity2 1 The 2021 baseline for our near term target excludes the divested MTC Broadspectrum joint venture operation For comparative purposes 2022 figures also exclude emissions from this divested joint venture operation 2 GEVA is an economic intensity measure of greenhouse gas emissions per value added where value added operating profit Earnings Before Interest Tax Depreciation and Amortisation EBITDA all personnel costs Scope 3 emissions As noted on page 23 the largest contribution to Ventia s footprint is our Scope 3 emissions at 94 1 In 2023 our Scope 3 emissions increased to 740 205 tCO e due to our increased spend on goods and services We apply emissions factors to our spend where measured emissions data is not available so our emissions grow as our spend grows It is a priority for us to improve data measurement and to continue to engage with our supply chain on transformative initiatives to reduce emissions For more information please see the 2023 Ventia Sustainability Databook on our website www ventia com Databook 23 Scope 3 emissions by category Purchased goods and services 82 3 Upstream transportation and distribution 5 3 Employee commuting working from home 3 9 Waste generated in operations 3 5 Capital goods 2 3 Business travel 1 8 Upstream leased assets 0 6 Fuel and energy related activities 0 4 2024 FOCUS While we anticipate validation of our science based targets by the SBTi our priority is developing our Credible Transition Plan to achieve our emissions reduction goals We will continue implementing emissions reduction and environmental initiatives aligned to clients priorities across all emission scopes Refining Scope 3 measurement and collaboration opportunities with our supply chain Increasing use of renewable energy sources at Ventia in pursuit of our 2030 goal for 100 renewables use Ventia internal electricity usage Accelerating our transition to electric and hybrid vehicles for Ventia s fleet and equipment Our 2024 climate and emissions targets are A 5 0 absolute reduction in Scope 1 and 2 emissions tCO e A 12 0 reduction in emissions intensity tCO e m Ventia Sustainability Report 2023 25
ENVIRONMENT PROGRESS AND PRIORITIES Protecting and enhancing our environment At Ventia we work to conserve and protect environmental values and develop the resilience of our natural world Making smart use of resources and energy we seek opportunities to minimise our impact as we deliver expert services that enhance the potential for our environment to thrive in the future 26 Ventia Sustainability Report 2023
AWARDS AND RECOGNITION WINNER Sustainability and Wellness Leadership Award Sustainability Leadership 2023 Corenet Global Australia REawards CoreNet WINNER Sustainability Award Sustainability collaboration with Transurban on the M2 Motorway 2023 AMPEAK Awards Asset Management Council An embedded commitment to the environment We continue to deepen our commitment to protecting the environment at Ventia in alignment with our Environmental Policy which was revised this year and is underpinned by our integrated Safety Health Environment and Quality SHEQ management system The scope and scale of our services means there is always the potential for our operations to adversely impact the environment in ways such as possible pollution events impacts on heritage and archaeological sites biodiversity waste generation and emissions All environmental incidents that occur are taken seriously at Ventia and we act to identify root causes and implement appropriate corrective actions We reported two serious environmental incidents in 20231 The first involved an uncontrolled discharge to a waterway in our Far North Waters contract in New Zealand following an unexpected shutdown of a pump station On notification of the incident there was an immediate response and remediation completed No penalty was received by Ventia for this event The second incident involved the disposal of soils from an electric ant restriction zone to a location not licensed to accept ant carrier waste material Ventia has subsequently conducted education and training to ensure processes are in place to prevent similar issues going forward Ventia received a fine of 5 031 from the Queensland Department of Agriculture and Fisheries for this incident Our overall incident profile reveals primarily minor incidents such as leaks and spills In 2023 we introduced and implemented a new reportable environmental event measure Total Reportable Environmental Event Frequency Rate TREEFR This new measure provides additional governance and insight into environmental events that are material to our business and incur an actual severity rating of moderate or higher The TREEFR metric will be monitored further in 2024 to establish a baseline for reportable environmental event frequency rates moving forward Our Environment Community of Practice CoP continued to meet monthly throughout 2023 providing a forum for knowledge sharing and growth for our environmental professionals across the business Environment CoP members welcomed presentations from external speakers in addition to learning about environmental programs and activities across different Ventia contracts A CoP mentoring program was implemented to provide junior members with support and guidance from more senior and experienced environment and sustainability employees Healthy Planet momentum continues To continue the momentum of the Healthy Planet program and drive further environmental awareness in 2023 we established Ventia s first Healthy Planet campaign focused on land management flora fauna and invasive pests The campaign kicked off on World Environment Day in June and culminated in 21 simultaneous environmental activities being held across our projects and offices in Australia and New Zealand The activities ranged from tree planting site cleanups weed removal dune rehabilitation and office based initiatives At BHP s Port Kembla Steel Works Ventia and Skout Solutions teams attended an event to plant 700 eucalypts The leaves from these trees will be harvested to feed Koalas at the nearby Symbio Wildlife Park Koala Sanctuary Our New Zealand team got behind community run events in Auckland including working on a local community garden Some of our Auckland Council contract employees supported local school students to plant trees and revegetate parks and waterways as part of Ventia s ongoing involvement with the Trees for Survival initiative Following our World Environment Day activities three compliance masterclass sessions were held to increase employee awareness of compliance requirements and best practice related to flora and fauna biosecurity invasive pests weeds and disease and leveraging technology for land management GIS and drone capabilities 1 A serious environmental incident includes any event that resulted in a major or catastrophic consequence to the environment according to Ventia s Risk Matrix Ventia Sustainability Report 2023 27
ENVIRONMENT PROGRESS AND PRIORITIES Protecting and enhancing our environment continued Environmental systems improvements Last year we completed a review of our environmental management system which included a suite of 56 environmental documents procedures and systems and was led by an independent consultancy across Australia and New Zealand The full review was completed in 2023 and a rollout and awareness plan covering the enhancements is scheduled for 2024 The planned broader rollout of our environmental awareness training also occurred throughout 2023 with 2 850 employees completing the online module across Australia and New Zealand From a verification perspective environmental critical control checks have increased 5 0 from 2022 The outcomes from these checks will be used to inform 2024 focus areas In a July webinar for Asset Management Council members Transurban and Ventia shared insights into their achievements on the Hills M2 Motorway that had culminated in receiving the Sustainability Award at the 2023 AMPEAK Awards Innovative solutions were deployed to deliver positive sustainable outcomes including diverting waste from landfill reducing greenhouse gas emissions generating biodiversity value and enhancing customer travel Biodiversity solutions In 2023 we supported our Transport Local Government and Defence clients with more than 790 000 hectares of natural assets under management We provided maintenance landscaping weed management bushland restoration bushfire management services and solutions and pest control to protect natural value and enhance it where possible while being sensitive to resource use Pictured The M2 Hills motorway Pictured Ventia s team delivering the Road Asset Maintenance Contract RAMC inspects local flora at a road shoulder repair in Currumbin QLD 28 Ventia Sustainability Report 2023
CASE STUDY Planting partnership rejuvenates endangered woodland Building on our Healthy Planet campaign Ventia partnered with Landcare and Transport for NSW in October to hold a tree planting event at the Sydney Roads Asset Performance Contract SRAPC The event was part of Landcare s Creating Canopies project funded by the New South Wales Government s Greening our City program which aims to plant 200 000 trees to help address canopy deficits and reduce urban heat in Greater Sydney The opportunity arose after SRAPC crews removed thousands of invasive African Olive trees from an 11 hectare area at the same location in June The African Olive is a fast growing introduced tree that takes over an area and overshadows other species permanently changing the plant diversity and structure of bushland and preventing local fauna from flourishing The combined team planted several hundred native trees and shrubs on the side of the road at Mount Annan on the first morning of the two day planting event A total of 3 000 locally sourced saplings 800 trees and 2 200 shrubs were ultimately homed in the woodland by Landcare as part of the revegetation event The Ventia team also reduced weed waste disposal from the project by donating eight truckloads approximately 96 cubic metres of weed waste to Sydney Zoo in Penrith to feed their giraffes This is a great example of Ventia achieving positive biodiversity outcomes for our clients and local stakeholders Ventia Sustainability Report 2023 29
ENVIRONMENT PROGRESS AND PRIORITIES Protecting and enhancing our environment continued Pictured Ventia restores outdoor furniture extending its life on the Mornington Peninsula Shire project VIC Supporting the circular economy From selecting lower impact and replacement products and materials where possible to planning and managing assets to help extend their lifespan to smart and careful use of resources and reducing waste to landfill our role in the circular economy spans all stages of life for infrastructure assets Lifecyle asset management presents the greatest opportunity to deliver positive circular economy outcomes We take a long term holistic view to decision making to achieve efficiencies and optimise materials use and equipment and minimise the requirement for asset intervention or replacement Our team on the Mornington Peninsula Shire project takes a lifecycle approach to the management of public assets preserving and restoring ageing outdoor furniture such as seating and tables The team restored 22 park assets in 2023 which will continue to benefit the community for years to come while reducing waste and the need for new materials The restorations have also utilised recycled timber salvaged from fences and handrails projects throughout the shire We constantly seek solutions that are more sustainable such as developing alternative processes or finding better products for use in operations Implementation agreements progressed between EarthSure and joint venture partners Ventia and Veolia in 2023 as we anticipate planning approvals to start the relocation of the EarthSure soil washing facility onsite in Victoria 1 1 million of funding from Sustainability Victoria s Circular Economy Infrastructure fund Hazardous Waste Stream is being provided to establish the facility enhancing access to groundbreaking technology that transforms contaminated soils into reusable aggregate sand and road base helping to drive the circular economy The project represents a significant reuse and recovery opportunity up to 160 000 tonnes of soil can be processed each year to support a range of projects once fully operational Protecting our essential resources Groundwater plays a critical role in supporting ecosystems and maintaining water in our rivers streams and wetlands and is the only reliable water source in some regions It is a supply for drinking water and is used by communities farming and other primary industries Ventia s Environmental Monitoring team undertakes important monitoring of water resources for government utilities and private sector clients By bringing together refined methods analytical expertise and innovations such as Smart App GIS and sampling to reveal key data for clients Ventia enables wellinformed decisions about sustainable groundwater use and management to build resilience and support climate variability In 2023 the New South Wales Department of Planning and Environment engaged Ventia to conduct groundwater monitoring at 500 locations throughout the State aiming to capture quality data essential to the reform and ongoing sustainable management of groundwater sources in the Pictured Ventia conducts groundwater monitoring at one of 500 NSW locations Murray Darling Basin The information collected will assist with accurate characterisation of the region s groundwater quality and enable regulators to make informed decisions on the future use of this fragile resource 30 Ventia Sustainability Report 2023
Managing and reducing waste In 2023 we continued to improve our understanding of our waste footprint Further developing Ventia s waste profile has involved consolidating reporting from key waste service providers to identify our waste volumes and future landfill diversion opportunities This year Ventia generated approximately 56 225 7 tonnes of waste with 22 6 diverted from landfill1 In 2024 we will establish waste reporting across all our direct waste spend to determine the baseline we will track our progress against Ventia partnered with start up Everyday Zero to pilot their innovative AI powered office waste segregation technology in our North Sydney office The trial aimed to guide employees office waste disposal decisions at the bin and to provide feedback on common disposal errors that lead to waste stream contamination The trial provided some excellent insights and opportunities to improve disposal behaviours and office waste landfill diversion rates Everyday Zero will continue to work with Ventia by trialling the waste assistant on the Sydney Harbour Tunnel project Ventia supported the implementation of a WasteMaster at two Department of Defence locations this year An initiative of Veolia along with Green Eco Technologies and Ventia the WasteMaster is an innovative system that uses reactive oxygen to break down the cellular structure of food waste Since its installation in March at RAAF East Sale Victoria 15 779kg of food waste has entered the WasteMaster Following the breakdown of organic waste residual material weighs 4 507kg resulting in approximately 71 4 less waste transformed into a usable product The reduction equates to over 28 2 tonnes of greenhouse gas emissions Previously requiring daily truck movements residual material is now collected fortnightly and used to expedite composting of other organic matter from the community at a nearby facility One further WasteMaster was installed at the Puckapunyal Military Area in October 2024 FOCUS In 2024 we will continue to strengthen our governance drive awareness and build capability as we focus on waste reduction and enhancing our role in the circular economy Continue to raise awareness of the work skills and capabilities required for a Healthy Planet Establishing Ventia s minimum Environment Standards Continuing to drive training and awareness with a focus on environmental event prevention Building on the Healthy Planet brand with a targeted campaign Delivering planned revisions to the environmental management system and implementing them across the business Further map Ventia s waste profile and execute targeted reduction initiatives Developing greater accuracy in waste measurement and visibility of diversion opportunities across our waste suppliers Executing established Resource Reduction Plan initiatives for each Ventia Sector with a focus on circular economy and recycled content 1 Waste managed by directly engaged waste management providers excluding hazardous liquid and soil waste Waste and diversion volumes estimated for 70 0 of Ventia s waste spend where reporting is not currently available Diversion rate calculated based on tonnes diverted recycled or reused or recovered converted to energy divided by tonnes of waste Ventia Sustainability Report 2023 31
Social Our objectives Our people are safe and healthy and are as diverse as our communities We engage and respect the communities we work in We create value through our local and diverse supply chain Value outputs Resilient and healthy environment Thriving people Stronger clients and flourishing communities Local and diverse supply chain 32 Ventia Sustainability Report 2023
Aligned to the UN SDG goals Ventia Sustainability Report 2023 33
SOCIAL PROGRESS AND PRIORITIES Safety health and wellbeing Ventia s number one priority is the safety and health of our people We are committed to managing the risks associated with our operations and we implement a range of initiatives to proactively protect the safety health and wellbeing of our workforce and reduce the potential for incidents Key statistics 11 3 improvement Total Recordable Injury Frequency Rate TRIFR 4 32 3 71 3 29 2021 2022 2023 62 1 improvement Serious Injury Frequency Rate SIFR 0 45 0 29 0 11 2021 2022 2023 0 0 stable Compensation claims1 16 0 reduction High Potential incidents HiPos 1 Includes accepted workers compensation claims in Australia and New Zealand Note All 2023 highlights indicating increases or decreases are as compared to 2022 34 Ventia Sustainability Report 2023
AWARDS AND RECOGNITION WINNER National Safety Award Best WHS Training Program 2023 2023 National Safety Awards of Excellence NSCA Foundation FINALIST Water Industry Safety Excellence Award 20232 with Yarra Valley Water Australian Water Association AWA Awards Australian Water Association FINALIST Water Industry Safety Excellence Award 20233 with Yarra Valley Water and Jaydo Construction Australian Water Association AWA Awards Australian Water Association Pictured Members of Ventia s water team at a wastewater treatment plant Sydney Keeping our 1 promise We continuously strive to create a safe environment at Ventia for all of our people This year we committed to elevating our safety culture through an increased focus on leadership behaviour further simplifying core processes and innovation Through our programs and initiatives we aim to foster risk ownership at all levels of our business and to achieve fewer injuries lower severity of injuries and less serious events We delivered on our safety promise and priorities in 2023 to achieve sustained safety performance improvement across our business Ventia s injury trend continued to decline with our TRIFR decreasing by 11 3 from 2022 and our SIFR decreasing by 62 1 compared to our 2022 result of 3 71 and 0 29 respectively New and engaging hazard campaigns contributed to our critical assurance activity increasing by 5 0 and a strong 16 0 reduction in High Potential incidents Ventia s leaders are supported by better systems and reporting our initiatives are being recognised by industry and our safety culture is progressing Our 2023 safety health and wellbeing performance was underpinned by the rollout of leadership capability programs Elevate for our senior leaders Safe for Life for frontline leaders and Building a Mentally Healthy Workplace for people leaders targeted campaigns that increase risk ownership All Roads Lead to Home and Heavy Metal new analytics to better measure our leadership behaviour and discipline further simplification of core processes to ensure easy access to information when and where our people need it 2 Tank inspection and maintenance program 3 Lockerbie Main Sewer project lifting methodology Ventia Sustainability Report 2023 35
SOCIAL PROGRESS AND PRIORITIES Safety health and wellbeing continued Culture of care continues through Healthy Bodies and Healthy Minds Ventia s core health programs Healthy Minds and Healthy Bodies continued to reinforce our commitment to a culture of care and have a positive impact on the wellbeing of employees and subcontractors in 2023 Our Healthy Bodies program which aims to help people proactively manage and improve their physical wellbeing through early intervention has seen a 44 0 increase in participation this year The more this service is accessed the more people are enabled to look after their bodies and take positive steps towards improving their health As mental health and its risks in the workplace continue to become more prevalent we ran targeted mental health campaigns and initiatives to raise awareness of the importance of mental health in the workplace In 2023 our Employee Assistance Program EAP usage increased 21 0 and we upskilled 263 leaders in our awardwinning mental health training We focused on the expansion of our Healthy Minds program introducing a higher number of new Healthy Minds champions across the organisation this year 340 internal applications were received for the sought after positions and after a rigorous selection process 103 new champions completed two days of training and are now raising awareness of mental health and supporting colleagues mental health in their local workplace We introduced a mental health risk assessment tool for people leaders and committed to completing an organisation wide mental health risk assessment to identify psychosocial hazards and further support our cultural development At Ventia we believe a psychologically safe environment is an important foundation for safety culture innovation trust and continuous improvement Investing in leadership to drive behavioural change Elevating culture by focusing on leadership behaviour The Elevate program was initiated in 2023 to drive safety performance and enhance Ventia s safety culture through leadership behaviour Based on the Hudson Model of Cultural Maturity the program design includes best practices identified from benchmarked organisations Over 30 leaders contributed to the development of specific leadership behaviours that resonated with them that they wanted to be accountable for and which would result in performance improvement and culture change across safety Those behaviours are Learning Engaging Accountability and Discipline LEAD The Elevate program includes onboarding reflective selfassessments leader challenges a monthly inspiration and community networks and was attended by 458 participants in 2023 It also saw the launch of industry leading reporting to provide leaders with quality information to support the best possible decisions Safe for Life wins Best WHS Training Program 2023 Our proprietary safety frontline leadership course Safe for Life was recognised as the Best WHS Training Program at the 2023 National Safety Awards in September Developed throughout 2021 and implemented from 2022 Safe for Life replaced 25 legacy courses The one day course focuses on promoting behaviours that demonstrate effective leadership and building a culture with leading health and safety tools processes and systems With more than 2 000 employees having now completed the one day course over 840 in 2023 and 95 0 of participants stating that the course has helped build their capability we will proudly continue to invest in developing the skills of our people 36 Ventia Sustainability Report 2023
Safest drivers in New Zealand recognised by EROAD Road accidents are the number one cause of work related fatalities in Australia and New Zealand With a combined light and heavy fleet of 4 565 Ventia vehicles keeping our drivers safe is critical and we have invested in a number of safe driving initiatives over the past two years In May we launched our All Roads Lead to Home campaign engaging champion rally driver dad of two and safe driving ambassador Harry Bates The safer driving behaviour awareness campaign resulted in 20 0 more four and five star drivers and a 5 0 reduction in speeding events for fleet vehicles Safe driving visibility via our telematics partner EROAD increased to 90 0 while improving driver behaviour by 17 0 and maintaining better than industry driving behaviour Following the campaign Ventia achieved safest driver status in New Zealand from EROAD We will continue to promote safe driving and focus on adopting technology to support our drivers to be safer while on the road Pictured Ventia Group Executive Safety Health Environment Quality Christian Frost left joins forces with safe driving ambassador and rally driver Harry Bates right HE ETY AL MOB New industry campaign targets mobile plant safety In 2022 we set a goal to increase the number of initiatives delivered collaboratively with clients and industry As part of Safe Work Month 2023 we proudly partnered with the Office of the Federal Safety Commissioner to launch Heavy Metal a mobile plant safety campaign with a range of engaging resources to educate lift awareness and improve safety when working on or near mobile plant Free resources including 360 Blindspot Awareness training modules toolbox talks safety posters and more are available online www ventia com heavy metal AVY MET ILE PLANT SAF 2024 FOCUS Our 2024 safety health and wellbeing objectives see us invest further in culture and leadership capability to strengthen our foundations and pursue leading safety performance at Ventia Elevate culture through leadership behaviour Evolving internal measurement to emphasise LEAD behaviours and cultural indicators Increasing the care being offered and provided for our people Improve safety and health outcomes by simplifying processes ensuring governance and building capability Leveraging innovation to solve complex challenges Reducing TRIFR by 5 0 from 2023 Manage risks by fostering ownership at all levels Prioritising critical risks and instilling discipline around incident management and training Meeting expectations and requirements of clients and regulators Ventia Sustainability Report 2023 37
SOCIAL PROGRESS AND PRIORITIES Our approach to social sustainability We are proud to provide the services that keep infrastructure working for our communities and are committed to making positive contributions to society through the work we do 4 32bn1 estimated social value contribution in 2023 We aim to create lasting and positive social environmental and economic impact for people and the planet by collaborating with our stakeholders Together we design and deliver social sustainability activities that prioritise the outcomes that matter most to our local communities our clients and team The benefits of measuring social value Social value refers to the quantifiable non financial impacts Ventia has on society It could be creating jobs supporting local businesses or community groups or helping to protect and improve the environment Quantifying these impacts allows Ventia to understand the effectiveness of our initiatives offer clients a comparative insight into our performance and articulate the additional value we create for society for every dollar we spend Our value calculation involves assessing the following factors Fiscal savings which refer to the financial savings accrued by the public sector or society at large as a result of our activities This could include savings in criminal justice health care or another benefits system Economic benefits encompassing a broader spectrum of financial advantages generated by our activities not just savings This could include increased tax revenues or enhanced local business profitability Wellbeing impact which refers to the enhancement of quality of life and general wellbeing of individuals and communities affected by a project This could encompass improved health outcomes enhanced educational opportunities or increased community cohesion Ventia s social value for 2023 has been calculated using our spend and employment data and the new TOMs Themes Outcomes and Measures System from Social Value Portal 1 Calculated using the new TOMs System from Social Value Portal In future years we plan to expand the activity inputs included in this calculation to provide a truer reflection of our total social impact Collaborating to deliver social value In November 2023 we helped to launch the Australia and New Zealand ANZ Social Value Taskforce The objective of this Taskforce is to develop a set of national Themes Outcomes and Measures TOMs and a Social Impact Measurement Framework for ANZ inspired by a successful model from the UK which has significantly improved the way social value is measured and reported across different sectors The Framework will support a more consistent approach to social sustainability across our operations and improve the outcomes we can deliver for local people communities and economies Ventia will collaborate with key clients to support the creation of this common standard for measuring and reporting social value When our clients choose Ventia we choose to support local people local communities and local businesses 99 0 Procurement spend in Australia New Zealand NZ 73 5 Local procurement spend in Australia within the same state NZ 122 0m Spend with Aboriginal and Torres Strait Islander businesses in Australia 20 5m Spend with social enterprises in Australia 343 Employees working as graduates trainees or apprentices 92 114 Community grants 33 3 Workforce participation by women in executive positions ELT 1 26 6 Workforce participation by Women in Senior Management WISM 31 6 Workforce participation by women all employees 1 Executive Leadership Team 2 Defined as employees living within 75km of their workplace Note All figures include Australia and New Zealand unless stated 87 0 Total local employment2 3 7 Aboriginal and Torres Strait Islander employment in Australia 41 0 Mori and Pasifika employment in NZ 38 Ventia Sustainability Report 2023
Engaging with our communities We build and maintain mutually beneficial enduring partnerships with our communities because we know we can achieve more when we work together Expanding our investment in thriving sustainable local communities In 2023 Ventia proudly injected 92 114 into local communities across Australia and New Zealand with 50 organisations across the two nations sharing in funding from our annual Community Grants program Established in 2011 Ventia s Community Grants program provides up to 2 000 per applicant to support communitydriven activities and projects that deliver enduring benefits in areas such as community education and training Aboriginal and Torres Strait Islander health safety and youth For more than a decade our program has had a meaningful impact on important local projects that support healthy and thriving communities for our people clients and future generations To date we have supported 373 community groups with over 627 000 of grant funding This year we proudly expanded the program to award grants in New Zealand for the first time From heritage and harmonies to veteran services and sport the programs funded for our local New Zealand communities will build regional strength sustainability and spirit Ventia leaders gathered in Northland in October to present community grants of 23 114 to 14 incredible community groups and learn about the exceptional mahi they are doing to benefit our communities Our community grant recipients included Ng Moko a Rhiri who are developing future leaders through performing arts and Parapara Marae who are restoring their mana whenua land and planting Pohutukawa trees Ara Whakamaua prepares our youth outside of the traditional education system for work and Life Education keeps Harold the giraffe educational mobile classroom on the road The Community Grants program demonstrates Ventia s enduring commitment to communities and speaks to the heart of our purpose In Queensland we were recognised as a finalist for the 2023 Social Performance and Community Award by Toowoomba and Surat Basin Enterprise TSBE acknowledging the strong impact of our program in the region Countless community groups clubs and associations provide essential services to their communities in many cases helping to fill gaps in their local areas to support critical safety health or educational needs for local people from young children through to seniors No less than 203 community groups in the Toowoomba and the Surat Basin region have received over 320 000 for essential local projects from Ventia to date AWARDS AND RECOGNITION FINALIST Social Performance and Community Award Ventia Community Grants program 2023 Surat Basin Energy Awards Toowoomba and Surat Basin Enterprise TSBE Key statistics 92 114 in 2023 funding across two nations 50 organisations received support this year 373 community groups supported since 2011 627 618 in grants provided to date Pictured Community groups clubs and associations from WA celebrate their Ventia community grants Ventia Sustainability Report 2023 39
SOCIAL PROGRESS AND PRIORITIES Social procurement AWARDS AND RECOGNITION WINNER Corporate Member of the Year 2023 2023 Supplier Diversity Awards Supply Nation WINNER Dr Dean Jarrett Award for Outstanding Impact 2023 Supplier Diversity Awards Supply Nation FINALIST Industry Impact Private Sector Award Ventia and Australian Spatial Analytics ASA Infrastructure Sustainability Council ISC Annual Gala Awards 2023 Infrastructure Sustainability Council We focus on building partnerships that last steeped in mutual understanding and meaningful engagement and creating sustained opportunities that generate value to support long term growth for a diverse range of suppliers Key statistics 13 7 increase Spend with Aboriginal and Torres Strait Islander businesses in Australia m 122 0 107 3 83 9 81 3 increase Spend with social enterprises in Australia and New Zealand m 20 5 10 9 11 3 2021 2022 2023 20211 20221 2023 3 1 of total Ventia spend with Aboriginal and Torres Strait Islander businesses in Australia 3 0m Spend with Mori and Pasifika businesses in New Zealand in 2023 1 2021 and 2022 figures reflect Australian spend only Note All 2023 highlights indicating increases or decreases are as compared to 2022 Procurement with Aboriginal and Torres Strait Islander businesses This year our approach to Aboriginal and Torres Strait Islander procurement resulted in an increased spend with a higher number of Aboriginal and Torres Strait Islander businesses compared to 2022 Our holistic approach to Aboriginal and Torres Strait Islander engagement saw us engage widely with Aboriginal and Torres Strait Islander business support groups throughout 2023 including state based and local Aboriginal and Torres Strait Islander Chambers of Commerce such as Kinaway in Victoria and the Northern Territory Indigenous Business Network At the Supply Nation 2023 Supplier Diversity Awards which recognise companies government agencies not for profit organisations and individuals who are helping to create a prosperous vibrant and sustainable Aboriginal and Torres Strait Islander business sector Ventia proudly received two awards In a year where the volume of submissions increased by 30 0 demonstrating the continued growth of the Aboriginal and Torres Strait Islander business sector and the opportunities it represents we were named Corporate Member of the Year 2023 and received the Dr Dean Jarrett Award for Outstanding Impact 40 Ventia Sustainability Report 2023
Pictured Ventia celebrates winning two awards Corporate Member of the Year and the Dr Dean Jarrett Award for Outstanding Impact at Supply Nation s 2023 Supplier Diversity Awards Our procurement spend with Aboriginal and Torres Strait Islander suppliers increased from 107 3 million at the end of 2022 to 122 0 million spent with 184 verified Aboriginal and Torres Strait Islander suppliers in 2023 This represents significant growth of 13 7 in our spend with Aboriginal and Torres Strait Islander businesses which now accounts for approximately 3 1 of our total spend in Australia Our engagement approach with Aboriginal and Torres Strait Islander suppliers matured under the term of our previous Reconciliation Action Plan RAP and we continue to transition from one off purchase arrangements to contracts where possible This approach to engagement enables Aboriginal and Torres Strait Islander suppliers to make longer term strategic and investment decisions for their businesses with the assurance of ongoing work and income to support their growth and sustainability which cannot be achieved through ad hoc and one off purchases Ventia proudly launched our Stretch Reconciliation Action Plan RAP 2023 2026 in October this year see page 47 which reinforces our focus on enhancing Aboriginal and Torres Strait Islander procurement and sets new targets with success to be driven by the collective focus of the entire Group We aim to increase our overall spend with verified Aboriginal and Torres Strait Islander businesses year on year to 6 0 by August 2026 We are also focused on increasing the number of verified Aboriginal and Torres Strait Islander businesses that we engage with by a minimum of 10 0 each year to 200 by August 2026 Social enterprise engagement and procurement Throughout 2023 we partnered with social enterprises charities and not for profit organisations on their missions to support local community needs disadvantaged and marginalised groups such as people with disabilities disadvantaged youth and the long term unemployed as we aim to make a positive impact through our social procurement Working closely with foremost advocates for social enterprises and social enterprise procurement Social Traders and WhiteBox Enterprises in Australia Akina in New Zealand and 46 suppliers we spent 20 5 million with social enterprises in 2023 compared with 11 33 million in 2022 in Australia stimulating local economies and providing opportunities to supply Ventia in a sustainable manner Ventia s partnership with Australian Spatial Analytics ASA which began with our Telecommunications Sector in 2021 was recognised as a finalist for the Industry Impact Private Sector Award 2023 at the Infrastructure Sustainability Council s Annual Gala for its inclusivity and for growing sector social licence ASA is one of Australia s largest and fastest growing workintegrated social enterprises They undertake professional data services while creating geospatial and engineering careers for neurodivergent young adults In 2023 Ventia was supported by 46 neurodiverse ASA analysts across five projects in our Transport Telecommunications Defence and Social Infrastructure sectors 3 2022 figures reflect Australian spend only Ventia Sustainability Report 2023 41
SOCIAL PROGRESS AND PRIORITIES Social procurement continued CASE STUDY Pictured The first crew in Ventia s partnership with social enterprise Civik began work in June 2023 Ventia partners with new social enterprise to unlock job opportunities for disadvantaged regional communities In 2023 Ventia announced a new partnership with people centred social enterprise Civik joining their mission to create jobs for communities that typically experience high unemployment Together we support talented people who face barriers to employment and help unlock the workforce potential in regional and remote communities while stimulating diversity in Ventia s workforce Civik was born from a key initiative between Ventia and White Box Enterprises an organisation that partners with social enterprises government and companies to build support and advocate for large scale jobs focused social enterprises giving disadvantaged individuals access to meaningful and inclusive employment In 2021 we worked with White Box Enterprises to develop our successful partnership with Australian Spatial Analytics ASA a unique data oriented professional services social enterprise that has provided careers in the geospatial and engineering professions for over 150 young neurodivergent adults since it first launched in 2020 Civik trains and employs individuals with a focus on First Nations people and former refugees building their skills and confidence to pursue careers in construction engineering and telecommunications The first Civik crew completed specialised training to equip them with the skills to work in telecommunications completing first aid and safety training procuring a white card locating underground assets removing asbestos installing pits and pipe and other tasks to prepare them for the civil works required as part of the nbn fibre upgrade program The Civik pilot launched in Cairns in May with two First Nations supervisors and five former refugees ranging in age from 18 to 40 and originating from the Congo Rwanda Burundi Myanmar and Kenya A month later the crew began its first day of work With skilled labour shortages impacting many sectors there is a unique opportunity for social enterprises like Civik to activate an untapped pool of talented motivated workers who simply need to be given a chance to establish their careers This partnership is a viable employment model that will develop skilled people fill the labour void for disadvantaged communities and build community resilience at a local level Civik aims to generate 250 jobs and open additional regional sites in target areas across Australia s eastern States Ventia recognises the potential for Civik to have a positive impact on the lives of employees and communities and looks forward to supporting their growth 42 Ventia Sustainability Report 2023
SOCIAL PROGRESS AND PRIORITIES Diversity and inclusion Aboriginal and Torres Strait Islander Ventia s 2023 2026 Reconciliation Action Plan RAP has renewed our commitment to reconciliation and we strive to deliver initiatives under our four pillars relationships respect opportunity and governance to create better outcomes for Aboriginal and Torres Strait Islander people Our 2023 actions towards reconciliation Our Reconciliation Action Plan RAP initiatives see page 47 reflect the continuing passion we have for active participation in the process of reconciliation and respectful engagement with Aboriginal and Torres Strait Islander people across Australia In 2023 we focused on localised engagement and advocacy developing Aboriginal and Torres Strait Islander procurement fostering pathways for recruitment employment and retention for Aboriginal and Torres Strait Islander people and creating respectful and inclusive workplaces We continued our work with national partners like Supply Nation and CareerTrackers to create pathways for business engagement and Aboriginal and Torres Strait Islander people We placed five university students across our operations from December 2023 Due to a decline in Aboriginal and Torres Straits Islander students at Australian universities since COVID 19 we have been unable to fulfil our commitment to place 10 students but we have strengthened our relationship with CareerTrackers and focused on supporting their wider efforts such as working with their high school program Further support for the next generation of our Aboriginal and Torres Strait Islander workforce is provided through the Aboriginal Power Cup in South Australia and the Bennelong Cup in New South Wales Both programs share an intent to ensure Aboriginal and Torres Strait Islander school kids complete their education and move into tertiary or work based training to set themselves up for a successful future 2023 saw broader participation from our workforce in these events engaging Ventia employees from across our Sectors We established an Aboriginal and Torres Strait Islander employee network in 2023 which met four times with the aim to connect employees working in different roles across Ventia creating a space for sharing experiences and keeping Aboriginal and Torres Strait Islander employees informed about Ventia s reconciliation activities Ventia s projects actively engaged with key Aboriginal and Torres Strait Islander stakeholders in the communities where we work such as Bunjilwarra and Kinaway in Victoria creating local opportunities for employment and procurement wherever possible while ensuring we deliver our services in a way that considers cultural needs heritage and customs Ventia s progress in social procurement can be found on page 40 Pictured Ventia continues to support the Aboriginal Power Cup SA and the Bennelong Cup NSW Ventia Sustainability Report 2023 43
SOCIAL PROGRESS AND PRIORITIES Diversity and inclusion Aboriginal and Torres Strait Islander continued Aboriginal and Torres Strait Islander recruitment employment and retention We are committed to providing long term sustainable employment training and education opportunities for Aboriginal and Torres Strait Islander people and their communities This year we changed our process for determining Aboriginal and Torres Strait Islander employees in our workforce We previously reported on the percentage of Aboriginal and Torres Strait Islander employees using data obtained from our anonymous diversity survey In 2022 we reported a 4 8 Aboriginal and Torres Strait Islander employee participation rate based on that survey This information differed from our enterprise record data with a higher identification response occurring via the survey A selfidentification question is included in our onboarding process which records identity status where an employee is comfortable to share However employees who commenced work at Ventia before the implementation of the onboarding question and who have not subsequently self identified in their employment records will not be reflected in our enterprise records as Aboriginal or Torres Strait Islander For consistency and transparency we will use our enterprise data for future reporting purposes 3 7 Aboriginal and Torres Strait Islander employment This will enable tracking of progress with real time data at any given time that can be compared against our RAP target of 6 0 participation by August 2026 We will continue to support our people to feel safe to self identify and improve the completeness of our records As of 31 December 2023 we have 505 Aboriginal and Torres Strait Islander employees equating to 3 7 of our employee base CASE STUDY Improving life outcomes for generations to come In 2023 Ventia became a corporate partner of Bandu a registered charity and social enterprise focused on improving outcomes for First Nations students as they transition into tertiary education purposeful work and life after graduating secondary school Bandu is a Wiradjuri word for fly which aligns with Bandu s mission to ensure all Aboriginal and Torres Strait Islander students have the skills training confidence and connections to see that they fly into life once they graduate Working with tertiary education and corporate partners Bandu sets out to connect graduates with the right people at the right places to ensure successful work and study placements and provides extensive support for accommodation wellbeing work readiness culture and recreational needs throughout their crucial life shaping years Ventia provided three graduate work placements this year one with our dedicated Indigenous Employment team TRECCA one in our Operations Centre and another in our Energy Solutions team and we will welcome any additional graduates seeking placements through Bandu as they arise Pictured Student from the Bandu Program Vivica Turnbull left with Ventia s General Manager Energy Solutions Lena Parker right 44 Ventia Sustainability Report 2023
Pictured High school students perform a traditional song and dance for a cultural day with one of our transport JV teams WA Advocating for a second chance at meaningful employment TRECCA is Ventia s Indigenous recruitment and mentoring team focused on supporting Aboriginal and Torres Strait Islander candidates in Australia TRECCA had strong success in 2023 with the Second Chance Opportunities program A key criteria for employment on many client contracts is a criminal record check We found that up to 10 0 of Aboriginal and Torres Strait Islander applicants are denied the opportunity to progress their application due to a past criminal history Cases are most often minor in nature and have occurred when the applicant was a youth and or over a decade ago In these cases a criminal record has the potential to become an unreasonable and permanent barrier to employment Ventia advocated on behalf of industry and with industry partners for change to current policies to remove the barriers that prevent organisations from employing Aboriginal and Torres Strait Islander people with minor criminal records beyond a recent past Ventia created a set of guidelines and a framework to guide recruitment in this area Ventia s TRECCA team implemented these tools across two pre employment programs in the Northern Territory and Western Australia They successfully facilitated the Second Chance Opportunities program achieving a 100 success rate with 27 candidates being employed by Ventia that were initially rejected based on their criminal history Supporting community health outcomes All Ventia Defence Base Services DBS employees attend compulsory onboarding medical checks In 2023 the majority of our Aboriginal and Torres Strait Islander DBS casual employees in the Northern Territory attended an Aboriginal Medical Services Provider to undergo a free Aboriginal and Torres Strait Islander health assessment for chronic disease management Medicare code 715 known as a Deadly health check This health check is compliant with Ventia s requirements and helps Aboriginal and Torres Strait Islanders better understand their current health and plan for better health providing access to follow up services By aligning Ventia s approach to medicals with this national approach we are working to improve health outcomes for Aboriginal and Torres Strait Islander people while enabling participation in our Ventia vacancies Enhancing cultural awareness Ventia celebrated NAIDOC Week in July providing an opportunity for team members to learn more about Aboriginal and Torres Strait Islander cultures and histories and recognise the achievements of Australia s Aboriginal and Torres Strait Islander people This year s theme was For Our Elders calling for us to pay our respects to all Elders past present and emerging We continued to deliver compulsory cultural awareness training as part of employee onboarding throughout 2023 with senior leaders in New South Wales and Victoria participating in a two day program Many of our projects have now rolled out cultural awareness with their teams Before and after the 2023 Australian Referendum on an Aboriginal and Torres Strait Islander Voice to Parliament Ventia undertook initiatives to support our Aboriginal and Torres Strait Islander workforce to address increased stress enhanced cultural load and experiences of racism We also developed tools to support employees to conduct Acknowledgement of Country with a focus on personalising the acknowledgement and making it more relevant to the location of the meeting being held Meeting rooms across our offices were renamed either by an Indigenous name or with reference to a significant landmark Plaques acknowledging the land on which each office is based and the Australian Aboriginal and Torres Strait Islander map are now placed in all our offices Pictured Noongar Elder Uncle Nev shares his wisdom at a cultural day WA Ventia Sustainability Report 2023 45
SOCIAL PROGRESS AND PRIORITIES Reaffirming our commitment to Reconciliation Ventia is a business with people at its heart This includes the people we work for and alongside our clients and partners our own people who work in and represent the Ventia brand and business and the people who live and work in the communities where we deliver essential services Pictured Ventia representatives students Elders and members of the community came together for Ventia s Stretch RAP launch at Karratha Senior High School WA 46 Ventia Sustainability Report 2023
Pictured Students in front of the Ventia minibus decorated with the our RAP Connections artwork In October 2023 Ventia proudly reaffirmed our commitment to Aboriginal and Torres Strait Islander people in Australia as we launched our Stretch Reconciliation Action Plan RAP 2023 2026 Through our RAP we aim to create and support more equitable outcomes for Aboriginal and Torres Strait Islander people We are doing this by building strong relationships respecting Aboriginal and Torres Strait Islander people in all our activities and creating meaningful opportunities Our actions are guided through consultation by the voices of Aboriginal and Torres Strait Islander people to preserve and protect cultures and customs Our new Stretch RAP importantly sets our targets and actions for the next three years until August 2026 Under the four pillars of relationships respect opportunities and governance we aim to contribute to reconciliation efforts by achieving the following outcomesover the life of the RAP Extend our relationships with Aboriginal and Torres Strait Islander organisations with a significant effort on localised engagement and increase our advocacy efforts with Reconciliation Australia andRAP partners Broaden a culturally safe workplace through enhanced awareness and reduce racism progressing to a Trauma Aware Healing Informed workplace Increase Aboriginal and Torres Strait Islander recruitment and retention with a stronger focus on leadership roles Enhance Aboriginal and Torres Strait Islander procurement percentage spend as well as number of businesses engaged Strengthen all layers of our Indigenous Governance structure with concentrated effort to amplify Aboriginal and Torres Strait Islander voices Read our RAP here www ventia com RAP Connections our new RAP artwork The cover of our RAP features a stunning artwork titled Connections an outcome of our engagement with Karratha Senior High School in Western Australia who brought together their arts students Star and Clontarf Foundation students local Elders and artists from Juluwarlu Art Group to collaborate on the design In September we were joined by students collaborators and Ventia management representatives at Karratha Senior High School where we officially launched our RAP unveiled the beautiful RAP Connections artwork and thanked its talented creators Principal Ashley Eversden said the artwork was a symbol of our shared commitment to continue building a more inclusive and equitable community It depicts the landscape sea its plentiful bush tucker and bush medicine that has nourished the peoples of this land for over 60 000 years and finally the Ventia team working on Country Hear more about the artwork and its meaning in this video created by the students www ventia com karratha RAP Traditional ceremony heralds a new era In October we also held a RAP launch event at our Ventia Cremorne office in Victoria with our clients partners and employees Located on the lands of traditional owners the Wurundjeri people we were pleased to listen to Uncle Ringo who performed a special smoking ceremony to bring everyone together in their shared goals Ventia would like to thankReconciliation Australia our Indigenous Advisory Board regional Indigenous steering committees and the TRECCA Employment team for their guidance and support throughout 2023 and as we continue to strive for a just and equitable future for Aboriginal and Torres Strait Islander peoples in Australia Ventia Sustainability Report 2023 47
SOCIAL PROGRESS AND PRIORITIES Diversity and inclusion Aotearoa me Te Waipounamu We prioritise and consider the Mori environmental value of kaitiakitanga guardianship the social value of manakitanga caring and the governance value of tikanga doing the right thing when we engage proactively and respectfully with the Mori and Pasifika and local businesses and communities across Aotearoa me Te Waiponamu Te Ara o Rehua working party Ventia s awareness and application of Mori customs and values is widely seen and acknowledged by clients iwi and communities for its authenticity and integrity Te Roopu Whakahaere a Te Ara o Rehua our working party is now well established having started in 2021 The inclusive Roopu group is founded on tikanga Mori values and practices and comprises 12 members which reflect the cultural diversity of Ventia in Aotearoa Te Ara o Rehua supports Ventia s social sustainability objectives leading cultural engagements and developing relationships with iwi tribes hap sub tribes runanga Council collectives hapori communities whnau family Mori and Pasifika businesses and other stakeholders Our working party charter and Aotearoa strategic pillar guide our strategies and initiatives and align with Mori and Ventia values and tikanga to enhance Mori and Pasifika participation protect cultures customs and taonga important aspects and build cultural capability In 2023 we continued to work towards the goals in our Te Ara o Rehua roadmap including delivery of our cultural awareness module and developing our relationships Ventia s tohu We unveiled Ventia s tohu in 2023 a visual representation of the Ventia Aotearoa brand and commitment to our people and culture the continuous pursuit of excellence unity and balance during Mori language week in September Te Wiki o te Reo Mori Te Ara o Rehua ensured the design of the tohu was authentic and respectful in line with tikangaMori Mori customs Within the tohu there are koru representing our people in the shape of a manawa heart The poutama steps represent Ventia s commitment to continuous improvement as we Redefine Service Excellence New office blessing and opening On 6 June a special blessing ceremony took place before sunrise at our new Auckland Central office led by the Ngti Whtua rkei Iwi local tribe and their kaumtua elders With the support of the Te Ara o Rehua roopu we imparted our positive energy and collective mauri lifeforce into the building The new office then officially opened on 9 June with cultural support from the Auckland Girls Grammar School and special guests including the Ngti Whtua rkei Iwi clients and neighbouring businesses The office supports our people with agile working leading technology and a space for shared connection It is a hub for collaboration innovation and for the local community We also held collaborative cultural blessings and openings at our new West Auckland Transport office the Pareroa offices for Ventia s Hauraki Transport contract and at our new offices in Hamilton and Mount Wellington in December with the official openings planned for 2024 Pictured Ventia s tohu seen here on earring represents the Ventia brand in Aotearoa Pictured Cultural art decorates our new Auckland Central office 48 Ventia Sustainability Report 2023
Pictured Ventia Transport team members at work in New Zealand s Northland region Te whakanui i te kaupapa uara o te ahurea uplifting the value of culture This year s Have Your Say employee survey revealed that 30 0 of our total New Zealand team 1750 identified as Mori in 2023 and 41 0 were either Mori or Pasifika compared with 20 0 in 2022 We launched our cultural awareness module in August which was completed by 726 New Zealand employees The module is designed to support inclusion and growth for our Mori and Pasifika workforce and build the cultural capability of our New Zealand teams Our New Zealand team welcomes people from all cultures with over 30 ethnicities represented and takes the time to embrace and celebrate the similarities and differences of our people Developing relationships that create social value Ventia retained membership of Amotai Akina and the Mori Pasifika Trades Training MPTT consortia in 2023 We leveraged networking opportunities through MPTT partners MIT Unitec the Southern Initiative by Auckland Council and others Throughout the year we met and built on relationships with local and Mori businesses iwi hap rnanga hapori and whnau potential and current clients and tertiary institutions to stimulate community engagement Mori procurement and employment opportunities 41 0 1 Mori or Pasifika workforce in New Zealand We continue to enhance our tracking and reporting of Mori Pasifika procurement including in our Limited Assurance scope for 2023 Our 2023 spend with Mori Pasifika businesses was 3 0m in New Zealand compared with 3 7m in 2022 1 As identified in our 2023 Have Your Say employee survey which had 76 0 participation in New Zealand Ventia Sustainability Report 2023 49
SOCIAL PROGRESS AND PRIORITIES Diversity and inclusion at Ventia At Ventia we aim to foster and ensure fair respectful and truly inclusive workplaces that support equality and embrace and leverage diversity and the value it brings to improve and sustain business performance We set out to develop retain and attract the best talent sourced from the widest potential talent pool to create a unique team that celebrates and reflects the diversity of our local communities AWARDS AND RECOGNITION WINNER Diversity and Inclusion Award Ventia Disability Employment program 2023 Banksia Awards Banksia Foundation FINALIST ASB Emerging Award Ventia New Zealand Rainbow Excellence Awards 2023 Rainbow Tick Key statistics 15 639 employees at 31 December 2023 9 CareerSeekers interns 9 220 employees participated in the Have Your Say survey Building a diverse and inclusive workforce Ventia is a proud member of the Diversity Council Australia DCA This year we participated in the DCA Inclusive Employer Index survey which resulted in Ventia being recognised as a 2023 2024 Inclusive Employer This achievement acknowledges the positive work we are doing to foster and embed diverse and inclusive workplaces at Ventia with the understanding that this ultimately achieves better organisational performance Ventia s Have Your Say survey is a key internal tool we use to measure employee engagement motivation and commitment The feedback received provides valuable insights into what our employees believe we are doing well at Ventia and what we need to do better including in relation to our diversity and inclusion approach In 2023 the average engagement score remained consistent with 2022 at 78 0 and the survey revealed that 86 0 of our employees feel well connected to their teams and that they can openly communicate with their leaders These results indicate positive progress but we acknowledge there are opportunities for improvement Insights and outcomes of both the DCA Inclusive Employer Index and our Have Your Say survey will be used to build our evolving Diversity Equity and Inclusion approach and guide our initiatives and programs into 2024 and beyond Throughout 2023 we reviewed the Ventia policies standards and processes that support our commitment to diversity and inclusion 50 Ventia Sustainability Report 2023
CASE STUDY Renewed partnership empowering humanitarian arrivals to forge successful careers In August 2023 Ventia renewed our Article 231 partnership agreement with CareerSeekers a social enterprise dedicated to supporting refugees and asylum seekers to overcome the barriers they face when they seek to establish or recommence their careers in Australia CareerSeekers helps to prepare them for employment and to make connections with employers that suit their qualifications and skills A proud partner of CareerSeekers since 2019 Ventia supports both mid career interns and university students looking for work experience offering more than 30 internship opportunities to individual CareerSeekers across our business to date many of whom have since secured permanent roles with Ventia As part of the new agreement we are committed to offering a minimum of 40 internship placements to refugees and asylum seekers over the next three years We also participate in CareerSeekers week long midcareer readiness training program which aims to help recently arrived refugees and asylum seeker professionals understand and prepare for Australian workplaces Pictured Former CareerSeekers interns Raghad Smoqa left and Dana Bragina centre with Ventia Group Executive People Safety Culture Jodie Blake right at the new partnership agreement launch At the launch event CareerSeekers CEO John Gelagin said the partnership enables former refugees to obtain paid professional work opportunities with a great organisation and provides his organisation with the certainty and confidence to recruit and keep doing what they do over multiple years The partnership is strongly aligned to Ventia s value of putting people first and we are excited to see it grow as we continue to support CareerSeekers across Ventia Watch our video to hear from team members who have joined Ventia via CareerSeekers www ventia com careerseekers Raghad Smoqa presented at the 2023 launch event Having completed her CareerSeekers internship with Ventia she has since commenced a full time role as a Project Coordinator on Ventia s nbn Fixed Wireless contract Originally from Iraq Raghad was forced to flee to Jordan with her family in 2018 Arriving in Australia in 2021 she faced a range of challenges including improving her English and taking care of her family She knew she wanted to return to work and it was important for her to start her career here CareerSeekers provided the training support and encouragement for Raghad to succeed and secure a role with Ventia where she says she fits in and feels valued and she can work on achieving her dreams after many difficult years Pictured CareerSeekers intern now Ventia Telecommunications Project Coordinator Raghad Smoqa presents at the launch 1 Refers to the section of the Universal Declaration of Human Rights which details the fundamental right of people to work and receive fair pay and ultimately create a life of dignity for themselves and their families Ventia Sustainability Report 2023 51
SOCIAL PROGRESS AND PRIORITIES Diversity and inclusion at Ventia continued Commitment to veterans provides high calibre talent Ventia and Defence have partnered for over three decades and share a commitment to employment and support of Defence Force veterans reservists and their families past and present In 2023 Ventia employed 411 veterans 238 reservists and 161 Defence spouses partners self identified Defence personnel are strong team players with mature technical and leadership skills suited to our work with Defence and transferable across industries Veterans training and on base knowledge makes them well placed to understand the unique needs of our client Our commitment to recruitment and employment of Defence Force personnel is embedded in our policies practices and partnerships with organisations like Soldier On RSL Working Spirit Iron Side and 42 for 42 Our culture of flexible working means Defence families can easily relocate to support deployments and we offer leave for reservists to attend training and events such as Anzac Day Ventia is a Platinum Pledge member of Soldier On a not for profit organisation delivering support services to enable current and former Defence personnel to lead meaningful civilian lives This partnership supports our Veterans Employment program which offers flexible opportunities various career pathways and skills development to help Defence personnel transition to meaningful employment in the private sector Ventia s recruitment agency Skout holds open days at Defence bases and RSL events to promote available opportunities at Ventia and we work with Defence Family Support Legacy and RSL to support our veterans and families to cope with the challenges of leaving Defence career adjustment and or relocation We also connect with veterans associations via a Community of Practice CoP which includes representatives from Soldier On RSL 42 for 42 Legacy Defence Families Australia and the Department of Veterans Affairs Advancing disability employment At Ventia we focus on people s abilities rather than disabilities to ensure they have access to meaningful careers and to help break the cycle of disadvantage We are driven by our passion to provide opportunities for people with a disability within our workforce In 2023 we continued building our culture of inclusion and opportunity by tapping into this potentially overlooked talent pool that has a lot to offer We aim to be recognised as an employer of Pictured Amrita Ramjas works at Ventia in Parramatta NSW choice for people with a disability to increase the number of employment opportunities available at Ventia and to support people with a disability to transition to employment In Australia we engage with 45 disability employment services providers ranging from small local providers to national providers such as the Australian Government s JobAccess program Throughout 2023 we continued to work on recommendations provided by JobAccess in relation to enhancing our systems processes policies and the level of awareness at Ventia to support disability employment across our business and we expanded our external relationships to support us with our initiatives Our Disability Employment Community of Practice was established in 2023 bringing together subject matter experts Ventia leaders disability employee participants and external partners to discuss and resolve challenges and share ideas that will support and stimulate disability employment at Ventia into the future 88 new employees with a disability were engaged in 2023 on our NSW Whole of Government Facilities Management Services Cleaning contract Ventia was proudly recognised for our Disability Employment program by the Banksia Foundation at the 2023 Banksia Awards winning the Diversity and Inclusion Award 52 Ventia Sustainability Report 2023
Pictured Allies and New Zealand based members of Ventia s Rainbow Community of Practice Rainbow community shines at Ventia The diversity of Ventia s workforce is an incredible source of innovation and creativity Rainbow refers to people who identify as lesbian gay bisexual transgender takatpui and intersex LGBTTQIA and the Rainbow Tick is an icon that signals we are a diverse and inclusive business that reflects the communities in which we operate We were excited to be selected as a finalist in the 2023 New Zealand Rainbow Excellence Awards for the ASB Emerging Award for our commitment to Rainbow inclusion Acacia Cochise our Community and Engagement Manager who led our Rainbow Tick accreditation process in New Zealand in 2022 and 2023 was also named as a finalist for the Chorus Ambassadorship Award Ventia will retain the Rainbow Tick throughout 2024 after reaccreditation was secured in December The Rainbow Tick helps Ventia demonstrate that we understand and welcome sexual and gender diversity and provide a supportive work environment that is accepting of people s differences for the benefit of everyone in our organisation The thorough accreditation process gives us confidence that we re providing the right support for Rainbow team members We continue to work closely with Rainbow Tick to drive continuous improvement This year we formed an enterprisewide Rainbow Community of Practice CoP across Australia and New Zealand The Rainbow CoP developed and introduced new Gender Diversity and Gender Affirmation Standards in 2023 which reinforce our commitment to fostering an inclusive culture These Standards are pivotal in supporting gender diversity and affirming the gender identities of all employees including those who may be transitioning They offer a progressive framework for privacy respect and equal treatment with actionable support like specialised leave and financial assistance for clothing Through such measures we can champion a workplace that respects individual journeys promotes understanding and ensures every employee feels valued The CoP will identify and act on improvement initiatives as we continue to enhance our workplaces for our Rainbow community at Ventia Ventia Sustainability Report 2023 53
SOCIAL PROGRESS AND PRIORITIES Diversity and inclusion female participation We are committed to increasing the number of women at Ventia to achieve gender diversity We continue our focus on increasing the representation of women across Ventia to support this goal through a range of initiatives in our Women s Participation Action Plan AWARDS AND RECOGNITION WINNER Most Outstanding Indigenous Individual Kezia Smith 2023 Women in Defence Awards Australian Defence Magazine FINALIST People and Culture Award Lizette Bull 2023 Women in Defence Awards Australian Defence Magazine Key statistics1 31 6 Workforce participation by women across all employees 1 9 percentage point increase from 2022 30 9 29 7 31 6 2021 2022 2023 33 3 Workforce participation by women in executive positions ELT 11 1 percentage point increase from 2022 26 6 Workforce participation by Women in Senior Management WISM 6 3 percentage point increase from 2022 1 Executive Leadership Team ELT is defined as the Group CEO and direct reports Women in Senior Management WISM is aligned to Ventia s Job Level Framework an externally evaluated methodology application considering role complexity and core job attributes such as impact communication innovation knowledge and risk FINALIST Social Impact Woman of the Year Amanda Morton 2023 Canberra Women in Business CWB Awards Synergy FINALIST Champion of Change Award Donny Yap NSW NAWIC Awards National Association of Women in Construction Gender equality As a signatory to the HESTA 40 40 vision Ventia made a formal commitment to achieving gender balance 40 0 women 40 0 men and 20 0 any gender in executive leadership Women in Senior Management WISM and to increasing the representation of women at all levels of our workforce by 2030 In 2023 we achieved our interim target for representation of women in executive leadership to support progress towards our 2030 goal At the end of the year 37 5 of directors on the Ventia Board were women compared with 42 9 in 2022 while representation of women in executive leadership was 33 3 compared with 22 2 the prior year The participation of Women in Senior Management WISM at Ventia rose to 26 6 up from 20 3 last year Overall representation of women in our workforce was 31 6 at the end of 2023 compared with 29 7 in 2022 As we work towards achieving the HESTA 40 40 Vision our emphasis on employing and retaining women at all levels will remain a key focus through our Women s Participation Action Plan 54 Ventia Sustainability Report 2023
Ventia ELT Gender balance targets Year 2023 2027 2030 Target 30 35 40 This strategy sets out our objectives to develop retain and attract women across our organisation to reach our 2030 40 0 target Initiatives underpinning these objectives include identifying and developing a pipeline of talented women through talent and succession management practices promoting and providing a flexible and supportive workplace and creating pathways into employment that attract women into entry level non traditional and managerial roles Our Female Participation Community of Practice meets regularly to identify opportunities to evolve and improve our strategy and work with their business areas and their leaders to enable change Pay equity In 2023 Ventia submitted data to the Workplace Gender Equality Agency WGEA to contribute to Australian Government pay gap reporting WGEA reporting indicates a 39 1 total remuneration median pay gap at Ventia in favour of males WGEA calculates the pay gap based on total average pay for men compared to women for 13 732 employees including permanent salaried and wage based part time and full time casual employees and contractors The WGEA assessment takes a wide national lens to reveal Australian trends in pay equity and defines its data set broadly across varied organisations industries businesses and occupations Ventia s gender pay gap is influenced significantly by the overall number of men versus women in our workforce the type of work we do and the industries we serve which tend to have a traditional workforce composition men and women working in roles that each gender has traditionally occupied Traditionally female dominated occupations such as cleaning and hospitality typically pay lower wages than male dominated occupations such as trades and engineering where we have a higher proportion of men at Ventia In our ongoing effort to address pay equity the internal annual pay equity review for our salaried workforce identified progress in 2023 Our analysis shows that how salaried men and women are paid at Ventia compared to market is now equal on a consolidated average basis compared with a 2 0 differential in 2022 We continue to take deliberate action to address our gender pay gap including the development of a new Women s Participation Action Plan and the implementation of strategic activities outlined in this section of the Sustainability Report The insights provided through WGEA reporting will inform our continuous improvement planning with learnings to be incorporated into our Action Plan moving forward Ventia Sustainability Report 2023 55
SOCIAL PROGRESS AND PRIORITIES Diversity and inclusion female participation continued Investing to develop our talented women Leveraging our internal marketplace We continue to focus on building an internal talent marketplace holding open conversations to better understand employees career aspirations investing in training and development accelerating learning and career opportunities through the new Ventia Academy and improving the internal visibility of open roles We improved Ventia s onboarding experience in 2023 with a particular focus on welcoming new leaders and connecting them across the business including a new Leaders Welcome event held at our Cremorne office in October Emerging talent in focus We continue to conduct targeted programs to tap into the emerging talent market with the VentiaGrad program placing 38th in the Australian Financial Review Graduate Employers for 2023 This year 343 graduates apprentices and trainees worked across Ventia including 104 women 30 3 We aim to ensure that 60 0 of team members participating in our Graduate program are female with a focus on candidates educated in civil mechanical electrical or environmental engineering When selecting rotations for female graduates we target placement within traditionally male dominated areas of the business to boost female participation In 2023 there were seven female graduates and five of them were graduate engineers Retaining our talented women Our aim is to create a workplace where all employees feel safe valued and respected We encourage our leaders to attend Inclusive Leadership training to collectively increase inclusive behaviours to enhance our employee experience We continued to focus on the deployment of our Respect Work sexual harassment compulsory e learning program with an additional 5 557 employees participating in 2023 Ongoing greatconversations our performance and development approach help leaders to understand career aspirations and provide opportunities for development experiences promotions and internal mobility Our Flexible Working Arrangements Standard promotes the opportunity for employees to work flexibly supporting employees to balance their work and personal commitments and improving employee morale and productivity 56 Ventia Sustainability Report 2023
Achieving diversity through target attraction To help Ventia leaders attract talented team members including women in the current competitive market we continued to roll out our development module on best practice hiring techniques with a strong emphasis on gender diversity and inclusion This supported the hiring of 5 893 new employees and 33 2 new female employees this year We utilise gender decoding in advertisements and a discipline of 50 50 gender targets for key leadership roles to minimise gender bias in our recruitment process In 2023 we continued to showcase Ventia women and their talents on social media and use it for recruitment incorporating female and culturally diverse imagery to enhance diversity appeal Our strong external partnerships continue to support Ventia to attract women candidates and to ensure we achieve the most diverse pool of candidates possible for opportunities in our business Partners such as FlexCareers Work180 and Working Parents Connect help us promote roles in a targeted way to attract women and increase Ventia brand awareness amongst women Targeted advertising through job boards and postsharing via partners social media is also leveraged Read about the talented women at Ventia in our special edition of Connect magazine www ventia com connect20 Pictured Ventia provides catering and other Defence Base Services at Robertson Barracks NT 2024 FOCUS In the coming year we will grow our social value implementing planned activities across key areas to enhance workforce and supplier diversity build leadership and cultural capability invest in our people and local communities deepen our relationships and widen our networks Our 2024 Social targets are below As we strive towards our HESTA 40 40 Vision we aim to achieve 40 0 participation by women in executive positions ELT 29 0 participation by WISM 33 0 participation by women across all employees In line with our Reconciliation Action Plan commitments and goals we will focus on growing participation of Aboriginal and Torres Strait Islanders in our workforce to 5 2 engaging a minimum of 165 verified Aboriginal businesses increasing our spend with verified Aboriginal businesses to 4 0 as a of Ventia s overall spend We will continue to diversify our supplier base and we aim to engage a minimum of 45 verified social enterprises spend a minimum of 12 0 million with social enterprises Ventia Sustainability Report 2023 57
Governance Our objectives Sustainability is embedded in our decision making Trusted for our sustainable business practices Advancing sustainable and ethical procurement Value outputs Resilient and healthy environment Sustainable financial growth 58 Ventia Sustainability Report 2023
Ventia Sustainability Report 2023 59
GOVERNANCE PROGRESS AND PRIORITIES Sustainability governance AWARDS AND RECOGNITION WINNER Infrastructure Utilities and Energy Team of the Year 2023 Ventia Compliance Audit Risk and Legal team 2023 Corporate Counsel Awards LawyersWeekly WINNER Service Champion Customer Service Team of the Year Large Ventia Operations Centre VOC Australian Service Excellence Awards Customer Service Institute of Australia CSIA Sound governance provides the foundation for all business practices at Ventia and is embedded as the third pillar of our Sustainability Strategy We take a diligent and considered approach to our operations to ensure governance is consistently applied across all projects and activities Key statistics 97 3 Code of Conduct training completion 97 0 Compliance with ASX Principles Sustainability governance at Ventia Our Ventia strategy and values guide how we go about our business They keep us focused on doing what s right and on what s important to our stakeholders We have embedded our strategy and values within Ventia s Corporate Governance Framework which provides the basis for our governance approach It enables our people to deliver on our commitments and supports clear responsible decision making for our shareholders people clients partners government regulators and communities Board sustainability governance Our Board has an established Safety and Sustainability Committee SASC providing focus and oversight in relation to workplace safety health environment and sustainability matters The Committee met quarterly in 2023 and the Committee Charter was refreshed and approved by the Board in December to ensure it aligns to market practice and continues to meet stakeholders expectations Ventia s directors undertake a self assessment of skills and experience The SASC ensures appropriate skills and competencies to provide oversight and management of sustainability and climate related risks and opportunities 60 Ventia Sustainability Report 2023
Pictured Ventia s National Operations Centre The Committee received quarterly management reports on Safety Health Environment and Quality SHEQ and sustainability progress and undertook deep dives into topical issues with management Strategy SHEQ and sustainability metrics and targets are key considerations of the Committee along with the review and approval of this Sustainability Report including climate related disclosures The Committee periodically reviews and recommends sustainabilityrelated policies and reports to the Board for approval In 2023 the Board approved revised policies including Ventia s Sustainability Policy Environmental Policy Health and Safety Policy Diversity Equity and Inclusion Policy Indigenous Relations Policy Risk Management Policy The commencement of a new director this year resulted in the majority of Ventia s Board comprising Independent non executive directors increasing to 62 5 Ventia complies with all recommendations under the ASX Corporate Governance Council s Corporate Governance Principles and Recommendations 4th Edition except for recommendation 2 5 which provides that the Chair of the Board of a listed entity should be an independent director Corporate Governance Framework INDEPENDENT ASSURANCE BOARD OF DIRECTORS Accountability and reporting Delegation GROUP COMPANY SECRETARY Responsibility for the day to day operations MANAGING DIRECTOR AND GROUP CEO Delegation and oversight Accountability and reporting Delegation Safety Sustainability Committee Audit Risk Compliance Committee People Remuneration Committee Nominations Committee Work Winning Tender Committee Executive Leadership Team Ventia Sustainability Report 2023 61
GOVERNANCE PROGRESS AND PRIORITIES Sustainability governance continued CASE STUDY Ventia Operations Centre champions service excellence Our Ventia Operations Centre VOC team were recognised as Service Champion Customer Service Team of the Year Large 2023 at the Australian Service Excellence Awards by the Customer Service Institute of Australia The VOC is data driven with an innovative methodology providing clients with transparency of service status delivery and performance and meeting a range of governance requirements across our operating sectors to support optimal service outcomes With over 300 team members operating 24 7 from 12 strategic locations throughout Australia and New Zealand our VOC ensures uninterrupted delivery of the critical essential services that Ventia provides as we respond to the needs of our clients and customers Supported by a standardised enterprise technology platform the VOC team handle customer calls crisis management and asset and Internet of Things IoT monitoring managing over 1 2 million calls and 850 000 tickets annually Pictured the Ventia Operations Centre VOC team celebrates being named Service Champion Customer Service Team of the Year In 2023 the VOC Worked on 50 projects across ANZ Managed 857 000 work orders Handled 1 2m calls Managed 77 000 responder journeys Indigenous governance refresh With the launch of our new Reconciliation Action Plan RAP in 2023 we have commenced a refresh of our Indigenous governance with a strong focus on incorporating the voices of Aboriginal and Torres Strait Islander people to guide Ventia s actions and hold ourselves accountable to meet our reconciliation commitments We developed a refreshed Charter for our Indigenous Advisory Board IAB which was approved by the IAB and our Safety and Sustainability Committee Our IAB is now supported by a new RAP Working Group which meets quarterly Working group members monitor the delivery of RAP actions agreed terms of reference and a RAP Reporting Framework depicting relationships with the Executive Leadership Team the IAB and the SASC Executive remuneration Ventia s Executive Remuneration Framework aims to facilitate long term sustainable growth for shareholders by ensuring remuneration is market competitive and enables us to attract motivate and retain qualified individuals The Framework aligns with Ventia s strategy and values and is underpinned by objectives that guide decisions and behaviours support our risk appetite and Environment Social and Governance ESG principles In 2023 the short term incentive bonus for qualifying executives and senior managers included achievement of greenhouse gas emissions reduction targets as an evaluation criterion in addition to safety and financial performance Information about how the Group s Director and Executive Remuneration Frameworks contribute to our business strategy can be found in Ventia s 2023 Annual Report 62 Ventia Sustainability Report 2023
Ensuring compliance with our Code Ventia s Code of Conduct Code clearly sets out the behavioural standards we expect of our people suppliers and subcontractors It guides how we work strengthens our relationships inspires confidence in what we do and how we do it and protects Ventia and our reputation It encapsulates our commitments and conduct principles which are underpinned by key Ventia policies and details our responsibilities Annual Code of Conduct training which also forms part of our induction process was completed by 97 3 of our full time employees in 2023 The training explains the Code in practical terms providing examples of how it applies in practice This year we refreshed our standard procurement terms which require suppliers to comply with Ventia s Code of Conduct To confirm significant suppliers are compliant we set a target and conducted a due diligence survey which included questions on the Code to vendors with whom we spend 1million 75 0 of our significant suppliers responded to the survey this year We also introduced enhanced competition law training this year which was provided to our people who interface directly with clients Modern Slavery In June we lodged our third Ventia Modern Slavery Statement for the 2022 reporting period which is available on our website at www ventia com modern slavery We continued this year as a contributing member of the Modern Slavery Coalition facilitated by the Infrastructure Sustainability Council Impact delivery areas for the Coalition focused on personal protective equipment solar panels and bitumen all critical commodities across the sectors Ventia supports Improving data management and processes We continued to improve the Ventia Sustainability Data Centre on our website in 2023 to enhance the ongoing transparency of our sustainability progress We also continued to improve data capture refine measurement benchmarks and reporting across our Environment and Social metrics Where reporting criteria has been reassessed and as data processes have improved we have restated prior year figures within this Report Assurance of key metrics In line with our objective to be trusted for our sustainable business practices limited assurance of Ventia s key sustainability metrics for 2023 has been provided by Price Waterhouse Coopers PwC and is available as an appendix to this Report 2024 FOCUS We will continue to ensure clear sustainability governance frameworks are in place and integral business practices are embedded to support effective decision making drive integrity throughout our business and build trust with all stakeholders Our 2024 Governance targets are Compliance with the ASX Corporate Governance Principles and Recommendations All suppliers receive our Supplier and Subcontractor Handbook referencing the 10 principles of our Procurement Policy 100 of employees complete Code of Conduct training Ventia Sustainability Report 2023 63
GOVERNANCE PROGRESS AND PRIORITIES Sustainability governance continued Building Cyber Resilience As operators of critical infrastructure and providers of essential services that communities rely on Ventia s clients are some of the first lines of defence for citizens cyber safety In the ever evolving landscape of cybersecurity we completed a comprehensive review and refresh of our Information Security Management System ISMS in 2023 aligning to global standards to further fortify our defences as we continue to build our cyber resilience Our strategic approach Ventia s Cyber Resilience Strategy is structured across five key pillars that together encompass a holistic and multi faceted approach to support and develop our cyber resilience These pillars customer and partner leadership risk management effective governance continuous improvement and agile operations serve as the foundation of our cybersecurity posture guiding our actions and decisions within the dynamic environment of 2023 and beyond Upholding industry standards and effective governance Adhering to globally recognised frameworks we have adopted ISO27001 at Ventia achieving accreditation for ISO IEC 27001 2013 this year Alongside our cyber policies and standards our Information Management Framework was updated to support accreditation Our regular Information Security Registered Assessors Program IRAP assessments of critical systems demonstrate our commitment to enhancing our approach and upholding world class standards in a highly regulated industry Our robust executive governance structure ensures clear accountabilities and provides a forum for cyber decisionmaking and crisis management aligning our security posture with Ventia s business strategy and objectives Collaborating with government and industry Strong collaboration with government bodies such as the Australian Cyber Security Centre ACSC and active participation in established industry forums underscores our commitment to collective cybersecurity efforts We regularly connect with partners and clients to enhance our situational awareness and stay abreast of emerging threats and vulnerabilities to better protect Ventia our people clients and investors Incident planning and response Ventia experienced one cyber incident in 2023 The risk was quickly assessed classified as low and contained to protect our clients people and investors An extensive investigation confirmed no evidence of a notifiable data breach under the Privacy Act 1988 Cth Strong alignment and coordination between our Board and leadership team supported a rapid and effective response where we worked cohesively across our business to integrate learnings strengthen our resilience and further safeguard Ventia against future threats We continue to retain a leading cybersecurity provider to enable us to swiftly respond in case of any serious cyber incidents Operational resilience plans were also reviewed for all Ventia sectors in 2023 to ensure we can maintain continuity for the essential services we provide for our clients in the unlikely event of significant outages or other potential crisis scenarios Managing risk through vigilance Continuous monitoring for vulnerabilities malicious activity and open source threat intel is integral to cyber risk management ensuring real time threat detection and enabling our response This vigilant approach minimises the impact of potential cyber incidents and allows us to adapt swiftly to evolving threats Data privacy and protection Ventia s commitment to data privacy and protection is unwavering with protocols reflecting industry best practices and aligning with our overall Cyber Resilience Strategy Building capabilities to enhance cyber safety Cyber safety is central to creating a safe workplace and supporting the wellbeing of our people To fortify cyber safety we continue to drive a robust combination of mandatory optional and role based training to educate our people and reinforce safe online behaviour Driving home the message that cybersecurity is everyone s responsibility we focus on using technology in a safe way from the moment of onboarding to ensure we instil safe behaviours from the outset of employment This empowers our workforce with the necessary capabilities to identify and mitigate suspicious behaviour and cyber threats 64 Ventia Sustainability Report 2023
Ventia Sustainability Report 2023 65
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eeeSmrrraffvupooeisprrctmmtrleaiiccsinaasaaGnnb b lrSeioluiltueybpgjeacl t iOnduer preesnpdoennstiblimilitiyteids atosseuxrparnecses eanlgimaigtedmaesnstuinrarnecsepeccotnocfluthsieonsebleacsteeddonnonth efinparnocieadl u sreustwaienahbaivlitey pmerefotrimcsed Saunbdjethcet MSevuaibdttejeenrccItenMfwoaertmtheartvIineofnoo br mtcaoiannteitoadin neadndwiRtheinpoVretinntgia CsrSituesrtiainability Report 2023 the Report and 2023 Sustainability WWDSbbbbEyO3AeMeeeee0nSunsauaeeall0gsutbvoorrrtart0aueeaaibjwweebree graassjonra oceneddssAgnInotceedmnsaaacmktMssefsgeennossdMu eaenddrteeErmhntm3taaddtuunet1ttean eonntgttrrtce hhnDddDieaooereeIteelgenabnaIhrrEeSScnfttsstaaaohemneuufttsibooaormgdnbbemoosorabjjbneelmpddogieanemtcceseketoattrttirooim nttootf MM2ggie obonn0eceedaabren2nottGmattoehhatt3tnneestnreesadherrodsrrOnuperIIfuwwcnncoRrntarehtfferiiaheeoottspehhtnopdrriharanmmcuotterTithhedsneraah3eeyeitdttacaia1eii nooRRbGacnaiDgnnotcneeraoAuoeppaasCeartrucooggsndlrSwdlerraaidattmtitmhiiiiteaennnnnseRadtrbcggsseitoteettahe3mCCrrttper1whhRrrie2roaiieeiDttn0tearleehtt2RRvernrrseeii3itcy eeaaehdsetTpp waehpmaooTThsiesnAsrrohhbcattgousiieeetannpsfsehrtggpSS Htar23sriuuaCCnios0t1sbbalprri2tacajjiionDreett3ocnieerdaecccimrr catttScoiieaaareMMertd ladmstaaFTTnaottibhhrdnttneoeeeeaecaqurrerrnSSurdII2cnnwiauuroi0ffeatbbioontt2lhejjrrtee3mmIhAnncct ahtsaafttiotoesttMMiirwnuoomRaarnnetaettaottniippeetssiicloonrraeaarndIIntnnssiiEcnaffassooangnneerrtgdmmdettCaooAaarptghiuuSttteeiieattoormArtfiinninnoEatehrnn nttm3eaaeefto4sbbeeStr1llhddee u0tAisssshsbSejtteooAcEt ETHhnevybiprroriodncmaendedunrEte lrseecplatertircefodVrmepheeircdfloeinrsmainalinVmceietnetidinaad ssiclsiaguthroatrnsce e3n6g7agement vary in nature and timing from and are less in extent thSvaeunhbifcjoelrec taflMereatattseornIanbfloermasastuiorannce engagement andRceopnosretqeudeanstlyath3e1leDveecleomf absesru2ra0n2c3e obtained in a limited assurance engagement is substantially lower than the assurance that would have been obtained had a reasonable asHsyubrraidncaendenEglaegctermiceVnethbiceleens pinerVfoernmtiae ds lAigchctordin3g6ly7 we do not express a reasonable assurance opinion vSeuhbicjelectflMeeattter Information Reported for the year ended 31 December 2023 In carrying out our limited assurance engagement we Total Scope 1 2 emissions tCO2 e 47 095 presented in Databook only SLoucba jetiocnt MRbeavsttieeedwr IendfoVremnatitai osnReporting Criteria to Renespuorretethdaftoitr itshaepyperoapr reiantdeeadnd31asDseecsesmedbethre2p0r2e3p aration and collation of the Subject Matter Information against the Reporting Criteria TLTMoooacttraaa kllteiSSot ccnboo Ecabppasnaeeleqcsd11uuelid aretid22ngreeemmaleniissvdssaiirnooetnnpmssoar tttniCCnagOOg22eth meee eS nut bojfetchteMGa44rtot76eu r02pI98nr57efog rpamrredasitnieognntt ehde ipnroDcaetasbseosokanodnlcyo ntrols for capturing collating TMEMomaatrrai kksleesSitto cbbnoTIaasnpssefeieeonsddrt1teemd nastt2ihitoyeen mm tCiasOtshi2oe enm s a mttiCcAaOlU2a Dce c u racy of a s48a6 m2 2p8le7 of calculations with respect to the Subject Matter EEmnei srgsyiocnAosnsinssuetemsnspseitdtiyotn hteC GOaJp2 per o pmriaAteUnDe s s of the est86im 229a t2e1s5 a pssreusmepnttieodnsinaDndatmabeothookdoonlolyg ies applied in calculating the MReanrkeewt abbSalesuebedjleeccttrMicaittyte rMIWnfohr mation and tested th1e s0e13a s7sumptions against publicly available research and analysis on a sample basis Energy consumption GJ 629 215 presented in Databook only SRoceina el wrealbaAUltegnerdedeeleeprdcteotrrtohifckoeitraySmn uaaMblnyjWecticcehta iMlnpdaritoctecaertdoInurfsroersmoavtieornthtoe1 up0ne1dr3fe o7rrlyminagncdeatdaastaouurtcileissedanwditchainlctuhleaticoanlcsu laantidons and preparation Subject MofatthteerSIunbfojercmt aMtaiottner Information Reported as at 31 December 2023 Social related performance indicators OteS DusuirtrionbepfgcjreofteotcchmrteesdMa dulaeartetitanserotdonIidntawfnlohworitmcoihrnakcttfhioluoerdnceeese teivmxacalultueadstiinnaggrethbeasseuditaR3ob1rei lps6iteoy protaefrdadteeaslsyigadnteo3vr1eoloDppeeircnaegtminogubreeorffw2e0cnt2iev3se tnimesasteosf control against activities which to eavu D adirlioFuetefeac dfmtteoeamarVsclDEea cexlionerpeeutaciicnanruttoistStciorvieosptearfavlVLtiwiceeoeoannsrdtkiaeaGftorrSstrohhceueeirppvt hiTsecrexeeecaseslmutGliemdrvionaeugtlepssoanfn odr udsid3 e1dw3 6i7en 5pth eerfoocframDlciuprelraocttcioerndsuoarfreeEsmfoeinmssfaiinoleannscIinatleinnsfoitrym ation extracted 33 3 of Executive Leadership Team are female from the W e Fbee lmieavlWee tophmaartetitnchiepinaetSvioeidnneiaontrcteMhewanteharhgeaeevmeleeovnebtltsaionfe d is su2ff6ic 6ie ntWanodmaepnpirnopSreiantieortoMparnoavgideemaenbtasis for our conclusion Directors 37 5 of Directors are female Inhere nt lEimxeitcautitiovnesLeadership Team 33 3 of Executive Leadership Team are female Women in Senior Management 26 6 Women in Senior Management Inherent limitations exist in all assurance engagements due to the selective testing of the information being examined It is therefore possible that fraud error or non compliance may occur and not be detected A limited assurance engagement is not designed to detect all instances of non compliance of the Subject Matter Information with the Reporting Criteria as it is limited primarily to making enquiries of the management of Ventia and applying analytical Pprroicceewdautererhs ouseCoopers ABN 52 780 433 757 One International Towers Sydney Watermans Quay Barangaroo NSW 2000 GPO BOX 2650 Sydney NSW 2001 T 61 2 8266 0000 F 61 2 8266 9999 www pwc com au POLiranibceielIiwtnyatleitmernritheadotiuobsyneaaClsoTcoohpweemersre saASpBypdNronv5ee2yd 7uW8n0daet4err3Pm3roa7fen5s7ssQiounaalyS tBaanrdaanrdgsarLoeogisNlaStWion 2000 GPO BOX 2650 Sydney NSW 2001 T 61 2 8266 0000 F 61 2 8266 9999 www pwc com au 68 66LiabiVliteyntliimaitSeudstbayinaabsiclihtyeRmeepoarpt p20ro2v3ed under Professional Standards Legislation
Subject Matter Information Reported for the year ended 31 December 2023 Total Recordable Injury Frequency Rate TRIFR Serious Injury Frequency Rate SIFR Spend with Aboriginal and Torres Strait Islander businesses in Australia million 3 29 0 11 122 0 Spend with Mori businesses in New Zealand 3 0 million Spend with social enterprises in Australia and 20 5 New Zealand million Unless referenced otherwise metrics are included in both the Sustainability Report 2023 and the 2023 Sustainability Databook The Reporting Criteria used by Ventia Services Group Limited to prepare the Subject Matter Information is set out within Ventia s Environmental and Social basis of preparation for the year ended 31 December 2023 referenced on the inside front cover page of the Ventia Sustainability Report 2023 and which has been published on Ventia s website Sustainability Report 2023 section as at the date of this report The 2023 Sustainability Databook is also referenced on the inside front cover page of the Sustainability Report 2023 The maintenance and integrity of Ventia s website is the responsibility of the Management the work carried out by us does not involve consideration of these matters and accordingly we accept no responsibility for any changes that may have occurred to the reported Subject Matter Information or Reporting Criteria when presented on Ventia s website Our assurance conclusion is with respect to the year ended 31 December 2023 or as at 31 December 2023 as appropriate and does not extend to information in respect of earlier periods or to any other information included in or linked from the Report including any images audio files or videos Responsibilities of Ventia Management Ventia management is responsible for the preparation of the Subject Matter Information in accordance with the Reporting Criteria This responsibility includes determining appropriate reporting topics and selecting or establishing suitable criteria for measuring evaluating and preparing the underlying Subject Matter Information ensuring that those criteria are relevant and appropriate to Ventia and the intended users and designing implementing and maintaining systems processes and internal controls over information relevant to the evaluation or measurement of the Subject Matter Information which is free from material misstatement whether due to fraud or error against the Reporting Criteria Our independence and quality control We have complied with the ethical requirements of the Accounting Professional and Ethical Standard Board s APES 110 Code of Ethics for Professional Accountants including Independence Standards relevant to assurance engagements which are founded on fundamental principles of integrity objectivity professional competence and due care confidentiality and professional behaviour Our firm applies Australian Standard on Quality Management ASQM 1 Quality Management for Firms that Perform Audits or Reviews of Financial Reports and Other Financial Information or Other Assurance or Related Services 67 Ventia Sustainability Report 2023 67
Engagements which requires the firm to design implement and operate a system of quality management including policies or procedures regarding compliance with ethical requirements professional standards and applicable legal and regulatory requirements Our responsibilities Our responsibility is to express a limited assurance conclusion based on the procedures we have performed and the evidence we have obtained Our engagement has been conducted in accordance with the Australian Standard on Assurance Engagements ASAE 3000 Assurance Engagements Other Than Audits or Reviews of Historical Financial Information and ASAE 3410 Assurance Engagements on Greenhouse Gas Statements Those standards require that we plan and perform this engagement to obtain limited assurance about whether anything has come to our attention to indicate that the Subject Matter Information has not been prepared in all material respects in accordance with the Reporting Criteria for the year ended 31 December 2023 or as at 31 December 2023 as appropriate The procedures performed in a limited assurance engagement vary in nature and timing from and are less in extent than for a reasonable assurance engagement and consequently the level of assurance obtained in a limited assurance engagement is substantially lower than the assurance that would have been obtained had a reasonable assurance engagement been performed Accordingly we do not express a reasonable assurance opinion In carrying out our limited assurance engagement we Reviewed Ventia s Reporting Criteria to ensure that it is appropriate and assessed the preparation and collation of the Subject Matter Information against the Reporting Criteria Enquired relevant management of the Group regarding the processes and controls for capturing collating calculating and reporting the Subject Matter Information Tested the mathematical accuracy of a sample of calculations with respect to the Subject Matter Information Assessed the appropriateness of the estimates assumptions and methodologies applied in calculating the Subject Matter Information and tested these assumptions against publicly available research and analysis on a sample basis Agreed the Subject Matter Information to underlying data sources and calculations and Undertook analytical procedures over the performance data utilised within the calculations and preparation of the Subject Matter Information Our procedures did not include evaluating the suitability of design or operating effectiveness of control activities testing the data on which the estimates are based or separately developing our own estimates against which to evaluate Ventia Services Group s estimates nor did we perform procedures on financial information extracted from the audited accounts of Ventia Services Group and used in the calculation of Emissions Intensity We believe that the evidence we have obtained is sufficient and appropriate to provide a basis for our conclusion Inherent limitations Inherent limitations exist in all assurance engagements due to the selective testing of the information being examined It is therefore possible that fraud error or non compliance may occur and not be detected A limited assurance engagement is not designed to detect all instances of non compliance of the Subject Matter Information with the Reporting Criteria as it is limited primarily to making enquiries of the management of Ventia and applying analytical procedures 68 68 Ventia Sustainability Report 2023
Additionally non financial data may be subject to more inherent limitations than financial data given both its nature and the methods used for determining calculating and estimating such data The precision of different measurement techniques may also vary The absence of a significant body of established practice on which to draw to evaluate and measure non financial information allows for different but acceptable evaluation and measurement techniques that can affect comparability between entities and over time In addition GHG quantification is subject to inherent uncertainty because of evolving knowledge and information used in estimating emissions factors and the values needed to combine emissions of different gases The limited assurance conclusion expressed in this report has been formed on the above basis Our limited assurance conclusion Based on the procedures we have performed as described under Our responsibilities and the evidence we have obtained nothing has come to our attention that causes us to believe that the Subject Matter Information has not been prepared in all material respects in accordance with the Reporting Criteria for the year ended 31 December 2023 or as at 31 December 2023 as outlined in tables above Use and distribution of our report We were engaged by the Board of Directors of Ventia on behalf of Ventia to prepare this independent assurance report having regard to the Reporting Criteria specified by Ventia This report was prepared solely for the Board of Directors of Ventia for the purpose of providing limited assurance in respect of the Subject Matter Information presented within the Ventia s Sustainability Report 2023 and the 2023 Sustainability Databook for the year ended 31 December 2023 We accept no duty responsibility or liability to anyone other than Ventia in connection with this report or to Ventia for the consequences of using or relying on it for a purpose other than that referred to above We make no representation concerning the appropriateness of this report for anyone other than Ventia and if anyone other than Ventia chooses to use or rely on it they do so at their own risk This disclaimer applies to the maximum extent permitted by law and without limitation to liability arising in negligence or under statute and even if we consent to anyone other than Ventia receiving or using this report PricewaterhouseCoopers Carolyn Cosgrove Partner Sydney 20 February 2024 69 Ventia Sustainability Report 2023 69
Aotearoa New Zealand Climate Standards Climate related disclosures NZ CS 1 Index Objective Category Provision Reference location Theme Governance 6 To enable primary users to understand both the role an entity s governance body plays in overseeing climaterelated risks and climaterelated opportunities and the role management plays in assessing and managing those climate related risks and opportunities 7 Disclosures a the identity of the governance body responsible for oversight of climate related risks and opportunities 2023 Sustainability Report page 15 b a description of the governance body s oversight of climate related risks and opportunities 2023 Sustainability Report pages 15 and 61 c a description of management s role in 2023 Sustainability Report page 15 assessing and managing climate related risks and opportunities 8 Governance a the processes and frequency by which the body oversight governance body is informed about climate related risks and opportunities 2023 Sustainability Report pages 15 and 61 b how the governance body ensures that the appropriate skills and competencies are available to provide oversight of climate related risks and opportunities 2023 Sustainability Report page 60 c how the governance body considers climaterelated risks and opportunities when developing and overseeing implementation of the entity s strategy 2023 Sustainability Report page 16 d how the governance body sets monitors progress against and oversees achievement of metrics and targets for managing climate related risks and opportunities including whether and if so how related performance metrics are incorporated into remuneration policies 2023 Sustainability Report pages 15 21 and 61 62 9 Management s role a how climate related responsibilities are 2023 Sustainability Report pages assigned to management level positions or 15 20 and 61 committees and the process and frequency by which management level positions or committees engage with the governance body b the related organisational structure s showing 2023 Sustainability Report page 61 where these management level positions and committees lie c the processes and frequency by which management is informed about makes decisions on and monitors climate related risks and opportunities 2023 Sustainability Report pages 20 and 61 70 Ventia Sustainability Report 2023
Objective Category Provision Reference location Theme Strategy 10 To enable primary users 11 Disclosures to understand how climate change is currently impacting an entity and how it may do so in the future This includes the scenario analysis an entity has undertaken the climate related risks and opportunities an entity has identified the anticipated impacts and financial impacts of these and how an entity will position itself as the global and domestic economy transitions towards a low emissions climateresilient future 12 Current impacts and financial impacts a a description of its current climate related impacts 2023 Sustainability Report pages 14 25 b a description of the scenario analysis it has undertaken 2023 Sustainability Report pages 16 and 20 c a description of the climate related risks and opportunities it has identified over the short medium and long term 2023 Sustainability Report pages 16 17 d a description of the anticipated impacts of climate related risks and opportunities 2023 Sustainability Report pages 16 17 e a description of how it will position itself as the 2023 Sustainability Report pages global and domestic economy transitions towards 18 and 21 a low emissions climate resilient future state a its current physical and transition impacts 2023 Sustainability Report pages 16 17 b the current financial impacts of its physical and transition impacts identified in a 2023 Sustainability Report page 17 as set out in item 12 c below Ventia adopts provision 1 of NZ CS 2 c if the entity is unable to disclose quantitative information for paragraph b an explanation of why that is the case 2023 Sustainability Report page 17 Ventia adopts provision 1 of NZ CS 2 13 Scenario analysis undertaken An entity must describe the scenario analysis it 2023 Sustainability Report page 20 has undertaken to help identify its climate related risks and opportunities and better understand the resilience of its business model and strategy This must include a description of how an entity has analysed at a minimum a 1 5 degrees Celsius climate related scenario a 3 degrees Celsius or greater climate related scenario and a third climate related scenario 14 Climaterelated risks and opportunities a how it defines short medium and long term 2023 Sustainability Report pages and how the definitions are linked to its strategic 16 17 planning horizons and capital deployment plans b whether the climate related risks and opportunities identified are physical or transition risks or opportunities including where relevant their sector and geography 2023 Sustainability Report pages 16 17 c how climate related risks and opportunities serve as an input to its internal capital deployment and funding decision making processes 2023 Sustainability Report page 17 Ventia Sustainability Report 2023 71
Aotearoa New Zealand Climate Standards Climate related disclosures NZ CS 1 Index continued Objective Category Provision Reference location 15 Anticipated a the anticipated impacts of climate related risks 2023 Sustainability Report pages impacts and and opportunities reasonably expected by the 16 17 financial entity impacts b the anticipated financial impacts of climate See d below related risks and opportunities reasonably Ventia adopts provision 2 of expected by an entity NZ CS 2 c a description of the time horizons over which the anticipated financial impacts of climaterelated risks and opportunities could reasonably be expected to occur Ventia adopts provision 2 of NZ CS 2 d if an entity is unable to disclose quantitative information for paragraph b an explanation of why that is the case 2023 Sustainability Report page 17 Ventia adopts provision 2 of NZ CS 2 16 Transition a a description of its current business model and 2023 Sustainability Report pages plan aspects of strategy 6 9 its strategy b the transition plan aspects of its strategy 2023 Sustainability Report pages including how its business model and strategy 3 and 18 might change to address its climate related risks Ventia adopts provision 3 of and opportunities NZ CS 2 Theme Risk Management c the extent to which transition plan aspects of its strategy are aligned with its internal capital deployment and funding decision making processes 2023 Sustainability Report pages 3 and 17 Ventia adopts provision 3 of NZ CS 2 17 To enable primary users 18 Disclosures a a description of its processes for identifying 2023 Sustainability Report pages to understand how an assessing and managing climate related risks 16 and 20 21 entity s climate related risks are identified assessed and managed and how those processes are integrated into existing risk management b a description of how its processes for identifying assessing and managing climaterelated risks are integrated into its overall risk management processes 2023 Sustainability Report pages 20 21 processes 19 An entity a the tools and methods used to identify and to 2023 Sustainability Report page 20 must include assess the scope size and impact of its identified the following climate related risks information when describing its processes for b the short term medium term and long term 2023 Sustainability Report pages time horizons considered including specifying the 16 17 duration of each of these time horizons identifying assessing and managing c whether any parts of the value chain are excluded climate related 2023 Sustainability Report pages 20 21 No value chain exclusions risks see paragraph d the frequency of assessment 2023 Sustainability Report page 20 18 a e its processes for prioritising climate related 2023 Sustainability Report page 20 risks relative to other types of risks 72 Ventia Sustainability Report 2023
Objective Category Provision Reference location Theme Metrics and Targets 20 To enable primary users to understand how an entity measures and manages its climate related risks and opportunities Metrics and targets also provide a basis upon which primary users can compare entities within a sector or industry 21 Disclosures a the metrics that are relevant to all entities regardless of industry and business model b industry based metrics relevant to its industry or business model used to measure and manage climate related risks and opportunities c any other key performance indicators used to measure and manage climate related risks and opportunities 2023 Sustainability Report pages 21 22 No industry based metrics used Intensity measure adopted for emissions by revenue See page 24 for emissions by Ventia industry sectors 2023 Sustainability Report pages 4 14 21 and 23 d the targets used to manage climate related 2023 Sustainability Report pages risks and opportunities and performance against 21 25 those targets 22 Metric categories a greenhouse gas GHG emissions gross emissions in metric tonnes of carbon dioxide equivalent CO2 e classified as i Scope 1 ii Scope 2 calculated using the location based method iii Scope 3 2023 Sustainability Report pages 23 25 NZ Scope 1 emissions tCO2 e 11 860 NZ Scope 2 emissions location based tCO2 e 113 NZ Scope 3 emissions tCO2 e 80 554 b GHG emissions intensity 2023 Sustainability Report pages 14 and 23 24 c transition risks amount or percentage of assets or business activities vulnerable to transition risks 2023 Sustainability Report page 17 No metric established d physical risks amount or percentage of assets 2023 Sustainability Report page 17 or business activities vulnerable to physical risks No metric established e climate related opportunities amount or percentage of assets or business activities aligned with climate related opportunities 2023 Sustainability Report page 17 No metric established f capital deployment amount of capital expenditure financing or investment deployed toward climate related risks and opportunities 2023 Sustainability Report page 17 No metric established g internal emissions price price per metric tonne of CO2 e used internally by an entity h remuneration management remuneration linked to climate related risks and opportunities in the current period expressed as a percentage weighting description 2023 Sustainability Report page 23 Metric in development 2023 Sustainability Report page 15 Ventia Sustainability Report 2023 73
Aotearoa New Zealand Climate Standards Climate related disclosures NZ CS 1 Index continued Objective Category 23 Targets Provision a the time frame over which the target applies Reference location 2023 Sustainability Report page 22 24 GHG emissions b any associated interim targets 2023 Sustainability Report pages 21 22 c the base year from which progress is measured 2023 Sustainability Report page 22 d a description of performance against the targets 2023 Sustainability Report pages 23 25 e for each GHG emissions target i whether the target is an absolute target or intensity target ii the entity s view as to how the target contributes to limiting global warming to 1 5 degrees Celsius iii the entity s basis for the view expressed in ii including any reliance on the opinion or methods provided by third parties iv the extent to which the target relies on offsets whether the offsets are verified or certified and if so under which scheme or schemes 2023 Sustainability Report pages 22 25 a a statement describing the standard or standards that its GHG emissions have been measured in accordance with 2023 Reporting criteria The New Zealand Government s Measuring emissions A guide for organisations 2023 is used in New Zealand b the GHG emissions consolidation approach used equity share financial control or operational control 2023 Reporting criteria The reporting boundary for emissions includes all assets and contracts where Ventia has operational control c the source of emission factors and the global 2023 Reporting criteria warming potential GWP rates used or a reference The New Zealand Government s to the GWP source Measuring emissions A guide for organisations 2023 is used in New Zealand d a summary of specific exclusions of sources including facilities operations or assets with a justification for their exclusion 2023 Reporting criteria Emissions are included from all Ventia entities and contracts where Ventia has operational control 74 Ventia Sustainability Report 2023
Objective Category Provision Reference location 25 26 Part 7A of the Financial Markets Conduct Act 2013 2023 Sustainability Report page 66 Assurance of requires that the disclosure of an entity s GHG Limited Assurance provided over GHG emissions emissions as required by Aotearoa New Zealand selected energy and emissions Climate Standards are the subject of an assurance metrics by PwC Note the metrics engagement This Standard requires that this covered by the assurance assurance engagement is a limited assurance engagement are for all Ventia engagement at a minimum Services Group and not specified by country a GHG emissions gross emissions in metric tonnes of CO2 e classified as i Scope 1 ii Scope 2 calculated using the location based method iii Scope 3 2023 Sustainability Report pages 66 70 Scope 3 not included in limited assurance for the 2023 reporting period As per application date in NZ CS 1 Appendix B B2 b additional requirements for the disclosure of 2023 Sustainability Report pages GHG emissions 66 70 c GHG emissions methods assumptions and estimation uncertainty 2023 Sustainability Report pages 66 70 Ventia Sustainability Report 2023 75
76 Ventia Sustainability Report 2023
We remain resolutely focused on delivering the actions that support our Sustainability Strategy in 2024 to create a healthier planet be people and community focused and accountable for everything we do Dean Banks Managing Director and Group CEO Ventia Sustainability Report 2023 77
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