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Guide to ending your Tenancy

We are sorry to hearyou are leaving us.......here is a list of certain processes that must beadhered to to ensure a smooth move out process.NoticeMail & BillsKeys & fobsFinal rent paymentTDS contact detailsCondition of the propertyWe will not accept your deposit as your final rent payment. Your rent must bepaid in full until the end of your tenancy in line with the tenancy agreement. You should ensure that you set up a mail redirection- this can be arranged viathe Royal Mail website. Unfortunately we cannot accept responsibility forretaining or forwarding any mail that is delivered to the property after yourtenancy has ended.You must ensure that all bills are settled prior to you vacating the property.Written notice of your wish to end the tenancy must be provided in line with yourtenancy agreement. All keys and fobs for the property must be returned to us when your tenancycomes to an end. It is extremely important that you remove all of your possessions and provide uswith a forwarding address. You must return the property in the condition that it was in when your tenancycommenced. You should ensure that you have removed all belongings, that anynecessary repairs have been carried out and the property has been thoroughlycleaned throughout prior to you returning the keys.It is in your interest to make sure that the property is vacated in a clean and tidycondition as failure to do so may result in charges being levied against you.The Tenancy Deposit Scheme can be contacted on 0300 037 1000 or via theirwebsite, www.tenancydepositscheme.comNil DepositPlease remember if you selected the Nil Deposit option you are still liable for anydamages at the property so please ensure the property is returned in a suitablecondition.

End of tenancycleaning checklistPlease note this is only a general guide and notnecessarily a full checklist.All windows must be cleaned both internally and externally. Interior window frames and ledges must be wiped clean throughout theproperty. Ceilings and walls should be cobweb free. Carpets to be cleaned as required as well as vacuumed. Kitchen floor to be swept and washed. Cooker to be cleaned thoroughly with oven cleaner. Do not forget theshelves in the oven, the glass door, grill pan and oven trays and changingthe extractor hood filter (if applicable).Refrigerators and freezers should be defrosted and wiped out. The doormust be left open and the appliance switched off. Bath, WC, shower screens, hand basins and kitchen sinks must be cleanedthoroughly.Insides of cupboards and drawers must be cleaned, particularly inkitchens. The garage, if applicable, should be swept out. The garden should be left in a neat and tidy condition with lawns cut.Shrubs should be pruned as appropriate. Also, where pets have beenallowed in the property, any animal excrement must be removed.Washing machine soap dispenser must be cleaned aswell as thedishwasher. All bulbs replaced where necessary. All rubbish/food must be removed from the property/garden and placedin the dustbin provided for collection.