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US + CANADAEMPLOYEE GUIDE: SUPERVISING EMPLOYEES FROM ACROSS BORDERSWELCOME TO THE US + CANADA EMPLOYEE GUIDEeXp Employees can use this booklet to learn the differences betweenprograms and processes for Canada and the US. If you live in onecountry, and supervise employees in the other, use this guide to betterunderstand resources available to your team.
TABLE OF CONTENTSALL-HANDSMEETINGSCALMADP +TIMEKEEPINGRESOURCEWEBSITESVITALITYEXPENSEREIMBURSEMENTEMPLOYEEREFERRALSEMAIL SUPPORTMEET THEPEOPLE TEAM
CANADIAN EMPLOYEES2nd Wednesday each month10:30 to 11:30 a.m. PT | 1:30 to 2:30 p.m. ETCanada OperationsCanada Employee AuditoriumeXp World GO TOALL-HANDS MEETINGSU.S. EMPLOYEES2nd Tuesday each month9 to 10 a.m. PT | Noon to 1 p.m. ETCanada OperationsCanada Employee AuditoriumeXp World GO TOClick here to subscribe to the People TeamNews Calendar (U.S. + Canadian Employees)
EMPLOYEE RESOURCE WEBSITESCANADIANEMPLOYEESeXp EmployeeResource GuideU.S. EMPLOYEESeXp EmployeeResource GuideThe eXp Employee Resource Guides act as an employeeencyclopedia for residents of the U.S. and Canada. Each ofthese sites is maintained by the People Team and has answersto employee questions about payroll, benefits, time off, and somuch more. Employees should be using these resources as afirst stop for help at eXp.Questions or suggestions for eXp Employee Resource Guides?Message hr@exprealty.net for US assistance andcdnhr@exprealty.net for Canadian assitance.
EXPENSE REIMBURSEMENTCANADIANEMPLOYEESSubmit expenses forreimbursement viaExpensify.U.S. EMPLOYEESSubmit expenses forreimbursements toAP with GoogleSheets.The difference between the Canadian and American processeshere lies with the fact that Canadians submit expenses viaExpensify - a third-party vendor. To learn more about these details of these processes, click thelinks above to navigate to the respective eXp EmployeeResource Guides for each country.Questions about expense reimbursement?Message ap@exprealty.net.
EMAIL SUPPORTCANADIANEMPLOYEEScdnhr@exprealty.netU.S. EMPLOYEEShr@exprealty.netThe “hr” email addresses above for the U.S. and CanadianPeople Teams are for day-to-day questions about benefits,payroll, employee events, and much more).
ADP + TIMEKEEPINGThough the link to ADP remains the same, U.S. managers whosupervise employees in Canada, and vice versa, will have aseparate login credentials to the other country’s ADP. You willmanage the employee’s timecards and time off from theirresidential ADP instance.Questions about managing U.S. employee payroll?Message payroll@exprealty.net.Questions about managing Canadian employee payroll?Message cdnhr@exprealty.net.
CANADIANEMPLOYEESCalm for CanadianEmployees.U.S. EMPLOYEESCalm for U.S.Employees.CALMEmployees in every single country working for every entity havea FREE, premium subcription to Calm. Each country’s eXpEmployee Resource Guide has a page devoted to using Calmand the People Team hopes employees everywhere embracethis incredible benefit.Questions about Calm in the U.S.?Message benefits@exprealty.net.Questions about Calm in Canada?Message cdnhr@exprealty.net.
Employees in Canada and the U.S. both have access to Vitality,eXp’s employee wellness platform. These benefits do differbased on federal laws and norms in each country, but thePeople Team strives to create equity wherever possible.Questions about Calm in the U.S.?Message benefits@exprealty.net.Questions about Calm in Canada?Message cdnhr@exprealty.net.CANADIANEMPLOYEESVitality for CanadianEmployees.U.S. EMPLOYEESVitality for U.S.Employees.
The Employee Referral program in the U.S. and Canada are verysimilar. In fact, employees in any country can refer their friendsto roles at eXp (through Jobvite) and can earn a referral bonus iftheir friend is hired and completes 90 days of employment.Referral bonuses based on country of residence will be Issued tothe referrer.Click here to learn to more about Jobvite and the EmployeeReferral Program.EMPLOYEE REFERRALS
You can get to know the People Team in your country better bychecking out the above pages in each country’s eXp EmployeeResource Guide.CANADIANEMPLOYEESPeople TeamMembers in Canada.U.S. EMPLOYEESPeople BusinessPartners in the U.S.MEET THE PEOPLE TEAM
THIS HAS BEEN THEUS + CANADAEMPLOYEE GUIDE: SUPERVISING EMPLOYEES FROM ACROSS BORDERS