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OVERVIEW OF OUR SERVICES
Contact Details Simi Punn Courier Services Director s punn ricogroup co uk 44 0 7813 661 457 Mike Crosby In Night and FSL Director m crosby ricogroup co uk 44 0 7813 960 881
Who we are 8 bn Global Turnover Overview our parent company 30 000 Employees 100 Years trading 40 Companies
Who we are The fastest growing division of TVS SCS 190M 43 3 000 1 500 Turnover UK Service Centres Couriers Employees
Three Divisions Closed Loop Logistics Courier Services Spare Parts Logistics Technical Engineers Last Mile Delivery Secure Moves 2 4 man lift Special equipment Packaging in out Timed Project Delivery Same Day White Glove Next Day International Special Freight Desk National Distribution Centres Field Stock Locations PUDO Pick up and Drop Off In Boot Intelligent Locker Fixed Site timed delivery Trunk and overnight distribution networks Break Fix Swap DSS IMAC Logistics Service Management Field and Site based Engineers
Spare Parts Logistics Full National Fulfillment Total Visibility Intelligent Lockers KEY ELEMENTS InNight Network PUDO s Fixed Stock Locations
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Case Study DHL SL Primary UK supplier for FSL and Same Day Services Clients including Ericsson Colt and Cisco Critical engineer deliveries to intelligent lockers Dedicated team at NCC Providing service for 8 years Delivering cost savings throughout the lifetime of the contract
Case Study BT Service Same Day 38 BT Locations Nationwide Couriers hold keys to access managed Kit Rooms We manage the access for these keys Obass cards Provide In night services to national Pelipod boxes intelligent locker network BT EE Hub and Spoke Service Primary logistics supplier for over 20 years Delivering cost saving throughout the lifetime of the contract
NL 21 067 Huawei Case Study LU 421 Responsible for storing managing delivering over 200 000 spare parts across six European countries We move and store the complete range of spare parts BE 7 391 FR 21 015 European Central WHS National Central WHS Regional FSL Regional PUDO Networks Domestic NBD International NBD Multi vendor logistics International air feeds repair agents International road feeds to repair agents Increased Stock Accuracy using Rico TRACE software Introduced Auto replenishment from NDC s direct to regional FSL s Created application portal for field engineer orders IN Country filtration services for forward reverse deployment to multi vendors Our services include Key benefits delivered UK 38 000 ES 115 080 GIDR Management Goods in Distress Reports Itemised part serial numbered forward reverse engineer movements Inventory logistics management to 3rd party field engineers
NL 45 000 Telecommunications Inventory DE 57 000 UK 250 000 Overall in Europe TVS SCS Rico are responsible for storing managing inventory delivering over 750 000 telecommunications spare parts across our spare parts logistics infrastructure LU 500 PL 23 000 BE 29 000 FR 65 000 IT 55 000 ES 200 000 PT 18 000 EU 18 000
Courier Services Range of Services Process Driven National Coverage KEY ELEMENTS Leading Technology 3 000 Couriers Real Time GPS
National Inverness Aberdeen Scotland Dundee Republic of Ireland Edinburgh Livingston Glasgow North Newcastle Midlands South East South West South Central London Belfast Leeds Manchester Sheffield Chester Leicester Birmingham Northampton Dunstable Abingdon Cardiff Bristol Southampton Exeter Plymouth Dublin Warrington Nottingham Norwich Coventry Rugby Cambridge Milton Keynes Basildon Swindon Reading Welham Green Park Royal Bermondsey Docklands Heathrow Croydon Maidstone Gatwick
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Summary Financial Stability Real Time Information Global Coverage Technology and Process Driven Closed Loop Logistics Courier Services Spare Parts Logistics Technical Services