TLIF0025 TLIC0033 Assessor Marking Guide : simplebooklet.com

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Low Risk Heavy Vehicle Driving TLIF0025 - Follow work health and safety procedures (Release 1) TLIC0033 - Apply low risk heavy vehicle driving behaviours (Release 1) Assessor Marking Guide © 2024 Coast Wide Training Solutions Pty Ltd | TLIF0025_TLIC0033 Assessor Marking Guide CWTS V2.1.docx 3 Contents Contents ............................................................................... 3 Assessor Marking Guide Low Risk Heavy Vehicle Driving............................. 5 TLIF0025 - Follow work health and safety procedures (Release 1) ................. 5 Unit Application................................................................................ 5 Elements and Performance Criteria ......................................................... 5 Performance Evidence ........................................................................ 6 Knowledge Evidence .......................................................................... 6 TLIC0033 - Apply low risk heavy vehicle driving behaviours (Release 1).......... 8 Unit Application................................................................................ 8 Elements and Performance Criteria ......................................................... 8 Performance Evidence ........................................................................ 9 Knowledge Evidence .........................................................................11 General Instructions...................................................................14 Assessment Components ..............................................................14 Resources Required.............................................................................14 Assessment Practices .................................................................15 Marking Criteria .................................................................................15 Submission of Assessments ...................................................................15 Plagiarism and Copyright ......................................................................15 Feedback ........................................................................................16 Reassessment ...................................................................................16 Appeals Process .................................................................................16 Reasonable Adjustment ........................................................................16 Student Declaration ...................................................................17 Assessment 1 – Theory Questions ................................................. 18 Topic 1 - Hazard Identification and Risk Control........................................18 Topic 2 - Vehicle and Traffic Legislation and Road Rules ................................47 Topic 3 – Low risk Heavy Vehicle Driving ..............................................54 Topic 4 – Accidents and Emergencies ..................................................65 Topic 5 – Vehicle Operation and Control ...............................................69 Assessment 2 – Project ............................................................ 93 Task 1. Contributing factors to Vehicle Accidents - Report ..............................94 Task 2. Road Rules Test – CLOSED BOOK TEST .........................................95 Heavy Vehicles ...............................................................................95 Road Signs ....................................................................................99

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Low Risk Heavy Vehicle Driving TLIF0025 - Follow work health and safety procedures (Release 1) TLIC0033 - Apply low risk heavy vehicle driving behaviours (Release 1) Assessor Marking Guide © 2024 Coast Wide Training Solutions Pty Ltd | TLIF0025_TLIC0033 Assessor Marking Guide CWTS V2.1.docx 5 Assessor Marking Guide Low Risk Heavy Vehicle Driving Assessment tasks are used to measure a student’s understanding and underpinning skills and knowledge of the overall unit/s of competency. When undertaking any written assessment tasks, students are to ensure that they focus on the set tasks and that all written work is legible. Prior to commencing the assessments, the assessor will explain each assessment task and the terms and conditions relating to the submission of the assessment task. Students must understand and adhere to the terms and conditions and address each assessment task fully. If any assessment task is not fully addressed, then the assessment task must be returned to the student for re-submission. TLIF0025 - Follow work health and safety procedures (Release 1) Unit Application This unit involves the skills and knowledge required to follow work health and safety (WHS)/occupational, health and safety (OHS) procedures. It includes following workplace procedures for hazard identification and risk control, contributing to WHS/OHS management arrangements and completing WHS/OHS records. Work is performed under some supervision generally within a team environment. It involves applying established WHS/OHS and hazard minimisation principles and procedures to conduct workplace activities. Elements and Performance Criteria Element Performance Criteria 1. Follow workplace procedures for hazard identification and risk control 1.1 Legislation and workplace procedures for dealing with incidents, hazards and emergencies are identified and followed. 1.2 Legislation and workplace procedures for WHS/OHS and related work instructions for controlling risks in a workplace are followed. 1.3 External hazards to the workplace are identified and appropriate actions taken. 1.4 Hazards in the workplace are identified and appropriate actions taken to report them and to minimise or eliminate risk to personnel, workplace and the environment. 1.5 Hygiene practices, health and wellbeing for self and others is implemented, monitored and reported. 1.6 Procedures necessary for entry into restricted areas requiring permits are known. 1.7 Personal protection equipment (PPE) is checked and correctly used in accordance with safety practices and procedures.

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Low Risk Heavy Vehicle Driving TLIF0025 - Follow work health and safety procedures (Release 1) TLIC0033 - Apply low risk heavy vehicle driving behaviours (Release 1) Assessor Marking Guide © 2024 Coast Wide Training Solutions Pty Ltd | TLIF0025_TLIC0033 Assessor Marking Guide CWTS V2.1.docx 6 1.8 Containers and goods coding, markings and emergency information panels are identified and understood 2. Contribute to WHS/OHS compliance 2.1 WHS/OHS issues and identified safety hazards are raised with designated personnel in accordance with relevant WHS/OHS legislation and workplace procedures. 2.2 Contributions to managing WHS/OHS in the workplace are made in accordance with relevant legislation and workplac e procedures. 2.3 Assigned housekeeping duties are conducted in accordance with workplace procedures. 2.4 WHS/OHS records are completed and maintained in accordance with relevant legislation and workplace procedures 3. Complete work health and safety records 3.1 WHS/OHS records are completed in accordance with workplace requirements. 3.2 WHS/OHS records and legal requirements for maintaining records of occupational injury and diseases are followed Performance Evidence Evidence required to demonstrate competence in this unit must be relevant to and satisfy all the requirements of the elements and performance criteria on at least one occasion and include: • applying action to minimise, control or eliminate hazards that may exist during work activities. • applying relevant legislation and workplace procedures • completing documentation related to work health and safety (WHS)/occupational health and safety (OHS) in the workplace. • following WHS/OHS workplace procedures. • identifying containers and goods coding, markings and emergency information panels • interpreting relevant safety-related information, workplace procedures and codes of practice • reporting identified problems, faults or malfunctions in accordance with relevant legislation and workplace policies and procedures. • selecting, checking and using required personal protective equipment (PPE) conforming to industry and WHS/OHS standards. • working collaboratively with others when following WHS/OHS procedures. Knowledge Evidence Evidence required to demonstrate competence in this unit must be relevant to and satisfy all the requirements of the elements and performance criteria and include knowledge of: • emergency and evacuation procedures and appropriate responsibilities • employee assistance or wellbeing programs • housekeeping standards and procedures • manual and mechanically-assisted lifting and load shifting procedures • personal hygiene practices • procedures for handling broken or damaged equipment

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Low Risk Heavy Vehicle Driving TLIF0025 - Follow work health and safety procedures (Release 1) TLIC0033 - Apply low risk heavy vehicle driving behaviours (Release 1) Assessor Marking Guide © 2024 Coast Wide Training Solutions Pty Ltd | TLIF0025_TLIC0033 Assessor Marking Guide CWTS V2.1.docx 8 TLIC0033 - Apply low risk heavy vehicle driving behaviours (Release 1) Unit Application This unit involves the skills and knowledge required to apply low risk heavy vehicle driving behaviours. It includes applying relevant legislation applicable to low risk operation of a heavy vehicle, inspecting vehicle and securing load for low risk transportation of goods/cargo, and applying low risk heavy vehicle driving behaviours. It also includes applying low risk heavy vehicle driving strategies, explaining risk factors that contribute to collisions or incidents when driving a heavy vehicle, and applying heavy vehicle operation and control skills. This includes higher-order skills involving broad cognitive, technical, communication and vehicle management. It also requires knowledge about hazard perception, risk control and low risk driving behaviour, judgement, decision making and multi-tasking that builds on basic driver licence requirements across a nominated heavy vehicle class and driving situations. This unit applies to heavy vehicle drivers required to apply low risk operating driving behaviours. Low risk heavy vehicle driving behaviours are applied without supervision. No licensing, legislative or certification requirements apply to this unit at the time of publication. Elements and Performance Criteria Elemen t Performance Criteria Apply relevant legislation applicable to low risk operation of a heavy vehicle 1.1 Work health and safety (WHS)/occupational health and safety (OHS) regulatory requirements are adhered to prior to driving in order to eliminate or control hazards relating to the driving environment and equipment 1.2 Current and relevant road rules and heavy vehicle national law or applicable state/territory law and regulations are identified, interpreted and applied in a low risk manner Inspect vehicle and secure load for low risk transportation of goods/cargo 2.1 Pre- and post-operational inspections, checks of vehicle/trailer brake systems, suspension, axles, electrical systems, wheels and tyres, and couplings are undertaken in accordance with national road safety standards, as required 2.2 Internal controls and gauges relating to low risk vehicle operation are inspected 2.3 Associated equipment is tested to ensure it functions correctly in accordance with manufacturer specifications 2.4 Load distribution and security is checked and secured in accordance with current load restraint guidelines and protection equipment 2.5 Load is checked to ensure dangerous goods (DG) and hazardous substances are appropriately segregated in accordance with the current Australian Dangerous Goods (ADG) Code

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Low Risk Heavy Vehicle Driving TLIF0025 - Follow work health and safety procedures (Release 1) TLIC0033 - Apply low risk heavy vehicle driving behaviours (Release 1) Assessor Marking Guide © 2024 Coast Wide Training Solutions Pty Ltd | TLIF0025_TLIC0033 Assessor Marking Guide CWTS V2.1.docx 9 2.6 All required goods documentation is completed in accordance with workplace requirements and the current ADG Code, as required Apply low risk driving behaviours in a heavy vehicle 3.1 Requirements for low risk heavy vehicle driving are applied 3.2 Importance of attitude in complying with road rules in relation to level of risk faced by a driver is applied when driving a heavy vehicle 3.3 Importance of road sharing principles is applied when driving a heavy vehicle, including interacting with other road users, in accordance with road rules to ensure safe and efficient traffic flow 3.4 Importance of motivation to drive in a low risk manner is interpreted and explained 3.5 Principles of low risk driving methods are identified and applied 3.6 Contributing risk factors to potential collision risks are identified and taken into consideration Apply low risk heavy vehicle driving strategies 4.1 Contributing risk factors to forming opinions and beliefs about low risk driving are applied 4.2 Human factors that can influence low risk driving behaviour are outlined 4.3 Low risk driving strategies are applied and their intent explained Explain risk factors that contribute to collisions or incidents when driving a heavy vehicle 5.1 Contributing risk factors to collisions or incidents are recognised 5.2 External and internal factors that could lead to collisions or incidents are outlined 5.3 Consequences of collisions or incidents in relation to relevant traffic laws and physical, financial and psychological costs to the individual and society are explained 5.4 Functions of vehicle operations and control and how to recover control of a vehicle are explained Apply heavy vehicle operation and control skills 6.1 Appropriate actions are taken to identify and negotiate hazards in a low risk manner on various road surfaces 6.2 Principles of heavy vehicle control are applied to a high level of technical competence 6.3 Principles of low risk heavy vehicle driving techniques and frameworks are carried out to a high level of technical competence Performance Evidence Evidence required to demonstrate competence in this unit must be relevant to and satisfy all the requirements of the elements and performance criteria on at least one occasion and include: • adapting to differences in heavy vehicles, including their operations, controls and safety devices to maximise safety and efficiency • applying advanced observation and scanning techniques, including: o hazard awareness identification at short, mid and long ranges o removal of blind spot, natural eye blind spot and vision block out o selecting a legal and low risk lateral position in unlaned, multi-laned lanes, rural and urban roads o straight line driving, short, mid and long-range scanning techniques

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Low Risk Heavy Vehicle Driving TLIF0025 - Follow work health and safety procedures (Release 1) TLIC0033 - Apply low risk heavy vehicle driving behaviours (Release 1) Assessor Marking Guide © 2024 Coast Wide Training Solutions Pty Ltd | TLIF0025_TLIC0033 Assessor Marking Guide CWTS V2.1.docx 10 • applying attention allocation techniques to maximise hazard awareness and negotiation • applying correct selection and application of a braking and gear system • applying correct steering techniques to maximise stability and safety on rural and urban roads when turning or negotiating bends • applying early position planning techniques that reduces braking distance on approach to hazards • applying emergency high-speed threshold braking techniques to minimise braking distance while maintaining vehicle safety and control • applying high-level road craft skills to maximise road surface traction, vehicle stability in a low risk manner • applying road rules when driving in a low risk and legal manner • applying techniques on hazard approach and negotiation including: o hazard approach in a low risk manner o hazard identification, systems approach o hazard negotiation in a low risk manner • applying thinking frameworks to systemise driving skills on approach to hazards • applying work health and safety (WHS)/occupational health and safety (OHS) workplace procedures, requirements and practices • approaching and negotiating low risk high-speed bends with different cambers • carrying out pre- and post-operational checks and related action on heavy vehicles including checking appropriate signage, lights and equipment for operational effectiveness and for conformity to prescribed traffic regulations • changing gears on any incline and decline, maximizing vehicle control, safety, driveline protection and operational efficiency on rural and urban roads • complying with relevant legislative, regulatory and workplace procedures when driving a heavy vehicle • creating, adjusting and controlling 360-degree safety cushion to lower risk at all times • diverging and merging left and right, in a low risk and legal manner, while maintaining maximum vehicle stability • entering, exiting and traveling along a freeway in a low risk and legal manner • evaluating risk, consequences and personal responsibility of own driving actions • following operational instructions • identifying, monitoring and anticipating traffic hazards and taking appropriate and timely action • identifying risk factors that might impact on driving behaviours and implementing appropriate low risk driving response measures • internalising techniques to reduce risk to self and others • making necessary adjustments to suit driving environment • manoeuvring a heavy vehicle at slow speed • monitoring and anticipating traffic hazards and taking appropriate and timely action • monitoring heavy vehicle performance and taking appropriate actions, as required • moving the vehicle from a stationary position on any incline and decline in an efficient, safe and legal manner while protecting the drive train • negotiating left and right corners in a low risk and legal manner including: o high-speed bends with different cambers o laned o multi-turning lanes o unlaned

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Low Risk Heavy Vehicle Driving TLIF0025 - Follow work health and safety procedures (Release 1) TLIC0033 - Apply low risk heavy vehicle driving behaviours (Release 1) Assessor Marking Guide © 2024 Coast Wide Training Solutions Pty Ltd | TLIF0025_TLIC0033 Assessor Marking Guide CWTS V2.1.docx 11 • negotiating roundabouts, straight, left, right and U-turns in a low risk and legal manner including: o laned o multi-turning lanes o unlaned • reading and interpreting relevant instructions, road rules, procedures, jurisdictional requirements, information and signs when driving • reversing the vehicle in various directions while applying correct observation techniques and vehicle control in a low risk and legal manner • selecting an appropriate speed and safety gap to lower risk when driving in adverse weather, hazard density and road conditions • selecting and using vehicle controls and safety devices to enable low risk heavy vehicle driving • selecting speed based on hazard density and legal requirements • stopping the vehicle from variable speeds at a defined location in a safe, controlled and legal manner. Knowledge Evidence Evidence required to demonstrate competence in this unit must be relevant to and satisfy all the requirements of the elements and performance criteria and include knowledge of: • additional equipment fitted to heavy vehicles • application and understanding of advanced observation techniques • cabin drill theory on vehicle operation and control including: o correct operation of controls o gear selection up and down, automatic or manual vehicles o identifying key information for information systems o application of in-vehicle technology o managing vehicle control pedals for efficiency, safety and feel o steering methods, hand over hand and pull push advantages and disadvantages • cognitive factors that may influence performance in heavy vehicle driving • consequences of heavy vehicle collisions or incidents • critical factors underpinning high-level heavy vehicle driving technical competence • dangerous goods systems and dangerous goods regulation requirements • driving hazards and related low risk driving techniques • efficient gear changes on any incline and decline, manual and automatic heavy vehicles, while protecting the drive train • efficient heavy vehicle movement from a stationary position, manual and automatic, while protecting the drive train • emergency threshold braking techniques to maximise stability and control • factors contributing to collisions or incidents including: o age, experience, drugs, alcohol, medication, road conditions, fatigue and time of day o consequences of vehicle collisions or incidents o emotional factors, driver’s own behaviours and driver’s operation at high levels of risk o types of adverse driving conditions commonly encountered during driving activities, driver values, emotions, limitations and personal needs

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Low Risk Heavy Vehicle Driving TLIF0025 - Follow work health and safety procedures (Release 1) TLIC0033 - Apply low risk heavy vehicle driving behaviours (Release 1) Assessor Marking Guide © 2024 Coast Wide Training Solutions Pty Ltd | TLIF0025_TLIC0033 Assessor Marking Guide CWTS V2.1.docx 12 • heavy vehicle braking systems and techniques for use, such as maxi brakes, trailer brakes and exhaust brake system • left and right turn requirements on laned and unlaned roads • load restraint guidelines • low risk driving behaviours including: o application of advanced observation and scanning techniques including: ▪ procedures for identifying and responding to hazards ▪ removal of blind spot, natural blind spot and vision block out o application of key techniques that reduce braking distance on approach to hazards o creating and maintaining collision and incident avoidance space technique o early position selection on approach to hazards and risk reduction theories o hazard approach and negotiation o protecting collision and incident avoidance space o speed selection based on hazard density and legal requirements • position on road or lanes requirements for both laned and unlaned roads • procedures for identifying and responding to hazards • purpose and benefits of road rules enforcement for low risk heavy vehicle driving • range of heavy vehicle and trailer designs and capabilities • relevant laws and penalties for demerit point offences, such as driving while unlicensed, disqualified or under the influence of drugs or alcohol • relevant road rules and traffic safety legislation including: o alcohol and drugs o driver licensing o rationale for ongoing development of traffic safety regulations to meet changing traffic conditions o vehicle registration • road rules, safety information and directions • road safety issues including heavy vehicle driver fatigue • road signs, signals and markings meanings • roundabouts including straight, left, right and U-turns on laned and unlaned roads • rural and urban roadcraft including: o cornering and turning techniques including different cambers o different types of skids and recovery techniques o interpreting, adjusting and negotiating different road surfaces o multi-lane entry and exit o overtaking and passing other vehicles o road and lane position o speed scatter • speed and the effect on vehicle handling, braking and cornering • speed effect on vision, hazard awareness and mental processing • starting and stopping the vehicle in a safe and efficient manner • steering operation and control • techniques, stability, legality and low risk requirements for diverging and merging • telematics systems • types of driving conditions commonly encountered requiring correct selection of appropriate gears to avoid losing control of a heavy vehicle • types of driving conditions commonly encountered requiring steering operation/control to maintain a heavy vehicle under adverse conditions

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Low Risk Heavy Vehicle Driving TLIF0025 - Follow work health and safety procedures (Release 1) TLIC0033 - Apply low risk heavy vehicle driving behaviours (Release 1) Assessor Marking Guide © 2024 Coast Wide Training Solutions Pty Ltd | TLIF0025_TLIC0033 Assessor Marking Guide CWTS V2.1.docx 14 General Instructions Assessment tasks are used to measure a student’s understanding and underpinning skills and knowledge of the overall unit/s of competency. When undertaking any written assessment tasks, students are to ensure that they focus on the set tasks and that all written work is legible. Prior to the students commencing the assessments, the assessor will explain each assessment task and the terms and conditions relating to the submission of the assessment task. It is important that students understand and adhere to the terms and conditions and address each assessment task fully. If any assessment task is not fully addressed, then the assessment task will be returned for re-submission. Assessment Components The assessor will examine all of the required assessment evidence submitted for this unit of competency and decide whether: a. Satisfactory performance has been demonstrated for this assessment, or b. Satisfactory performance has not yet been demonstrated. If the student is deemed as unsatisfactory, they will need to discuss with the assessor any further evidence required. Students may only need to be reassessed on the area that was not assessed as satisfactory. Please note that students must satisfactorily complete all assessment tasks to be deemed competent for this unit. Students cannot be signed off as competent for this unit until any/all workplace and/or practical experience requirements have been met. Resources Required Students will require the following resources before undertaking this assessment:  Basic Stationery  Computer and stable internet connection  Link and password to Coastal Transport website: Coastal Transport Website https://www.cwtscoastaltransport.com/ Password: CoastwideF250!  Suitable vehicle for practice driving  Video recording device  TLIF0025_TLIC0033 - Assessment 1 - Theory  TLIF0025_TLIC0033 - Assessment 2 - Project  TLIF0025_TLIC0033 - Assessment 3 – Skills Demonstration  Class peers to role play with (or assessor)  Suitable vehicle for class driving activities (supplied by the RTO/assessor) Assessment will be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the transport industry and include access to:  a range of relevant exercises, case studies and/or simulations

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Low Risk Heavy Vehicle Driving TLIF0025 - Follow work health and safety procedures (Release 1) TLIC0033 - Apply low risk heavy vehicle driving behaviours (Release 1) Assessor Marking Guide © 2024 Coast Wide Training Solutions Pty Ltd | TLIF0025_TLIC0033 Assessor Marking Guide CWTS V2.1.docx 15  applicable documentation, including legislation, regulations, codes of practice, workplace procedures and operation manuals  relevant appropriate materials, tools, equipment and personal protective equipment (PPE) currently used in the industry  suitable vehicle that meets state/territory requirements Assessment Practices This assessment can be completed by referring to training materials and resources provided as part of the course, workplace policies and procedures, codes of practice, Coastal Transport resources, standards and regulatory and licensing information. Students must read and acknowledge the “Student Declaration” before attempting this assessment. Marking Criteria In order to be marked as satisfactory for the assessment, the student must provide a satisfactory response for every question/task. Where specific legislative requirements are asked, the full and correct name of the act must be provided in order to be deemed satisfactory. For example, stating OHS Act instead of Work Health and Safety Act 2011 or WHS Act 2011, would not be considered satisfactory. Submission of Assessments At the end of this unit, the student will need to: 1. Read and complete the Assessment Outcome Report form. 2. Submit the following directly to the assessor via the method relevant to the student’s enrolment (either physically submit or upload to the relevant submission portal). a. The signed Assessment Outcome Report form b. The completed assessment tasks. c. Any additional evidence (if applicable) for the assessment task 3. If any component of the assessments task is missing or incomplete upon submission, return the submission to the student. Mark each assessment task and give the student either a ‘Satisfactory’ or ‘Not Yet Satisfactory’ outcome on the Assessor Acknowledgement Form at the end of each assessment. Determine the overall result and provide them with some feedback and any follow-up actions. Once all assessment tasks have been marked ‘Satisfactory’, the student can be deemed “Competent” for this unit which must be recorded on the student’s Assessment Outcome Report Form. Plagiarism and Copyright Plagiarism is taking and using someone else's thoughts, writings or inventions and representing them as the student’s own. Plagiarism is a serious act and may result in the student’s exclusion from a course. If the student has any doubts about including the work of other authors in their submissions, they should consult with the assessor. The following list outlines some of the activities for which the student may be accused of plagiarism:

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Low Risk Heavy Vehicle Driving TLIF0025 - Follow work health and safety procedures (Release 1) TLIC0033 - Apply low risk heavy vehicle driving behaviours (Release 1) Assessor Marking Guide © 2024 Coast Wide Training Solutions Pty Ltd | TLIF0025_TLIC0033 Assessor Marking Guide CWTS V2.1.docx 16 • Presenting any work by another individual as their own • Submitting assessments markedly similar to or copied from another student. • Presenting the work of another individual or group as their own work. • Submitting assessments without the adequate acknowledgement of sources used, including assessments taken totally or in part from the internet. If it is identified that the student has plagiarised within their assessment task, then the assessor will organise a meeting to discuss the repercussions. Students must take care when copying the work of others. The owner of the material may take legal action against the student if the owner's copyright has been infringed. Student are permitted to copy, for research or study purposes, generally 10% or one chapter of a book, where studying with, or employed by, an educational institution. Feedback The assessor must provide the student with feedback on each assessment task within two weeks of submission. Detail whether the student completed each question satisfactorily as well as the basis on which the determination was made. If the student requires more detailed feedback, they are encouraged to request to see the marked copy of the assessment task during a one-on-one interview with the assessor. Reassessment If the student has not provided correct or sufficient information to meet the requirements of a question or questions in the assessment task, the assessor will notify them and provide them with an opportunity for reassessment. Reassessment will either require the student to complete the entire assessment task again or will require the revision of a small section of the assessment task. This will depend on the overall level of performance and the number of criteria against which the student was assessed as not having performed satisfactorily. If they require reassessment the assessor will discuss the requirements and set a due date for the revised work. Appeals Process If the student is not satisfied with the outcome of their assessment result or the assessment process, they have the right to appeal. The appeals process explains that the student must: 1. Speak to the assessor and ask them to explain their decision. Discuss the areas that they felt needed more attention and why. 2. If the student is happy with this explanation, work together on a development plan to help them acquire the relevant skills and/or knowledge, or to provide additional evidence of their competence. 3. If they are still unhappy after understanding the assessor’s explanation, then they will be required to formally submit their assessment appeal in writing to the RTO Manager or their delegate. Any appeal against an assessment decision must be managed in strict confidence. Reasonable Adjustment Where it is determined appropriate for the purposes of reasonable adjustment, a verbal competency conversation can occur to cover these areas with the permission of the RTO

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TLIF0025 TLIC0033 Assessor Marking Guide

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