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APRIL 8 & 9, 2024APRIL 8 & 9, 2024Minnesota Network of Hospice & Palliative Care www.MNHPC.org 651-917-4616Minnesota Network of Hospice & Palliative Care www.MNHPC.org 651-917-4616

Minnesota Network ofHospice & Palliative Careemail: info@mnhpc.orgphone: 651-917-4616www.mnhpc.orgStaff Dave BlomquistInterim Executive DirectorAra SchmidtCommunication & Development ManagerRobin HemenwayProgram CoordinatorElinor JacksonAdministrative CoordinatorJenna KornbergAdministrative CoordinatorLores VlaminckConsultantWe strive to ensure that everyone has the help they need to liveand die according to their wishes. We do this through educationand advocacy around serious illness and end-of-life care. Mission

Dave BlomquistInterim ExecutiveDirectorWelcome to the Minnesota Network of Hospice & Palliative Care's 2024conference, The Power of Gathering! We are thrilled to have returnedto hosting this event in-person after a long period of virtualcommunication due to the pandemic. While technology has itsconveniences, it cannot replace the value of face-to-face conversationsand the energy and the sense of community that comes with sharedexperiences. It feels wonderful to be back in person, reconnecting withour colleagues and friends. We are so glad to see you all here andcheers to making this year's event the best one yet as we explore thetheme of The Power of Gathering.As we embrace this theme, we are reminded of the significance ofcommunity. Similar to bees working together to achieve somethinggreater, we too thrive when we come together and collaborate. Theconnections formed at this conference are essential for our personaland professional development, and we are excited to facilitate thoseconnections once more.We understand that the past years have presented challenges foreveryone, and we are grateful for your unwavering support throughout.We are confident that this year's conference will provide a much-needed opportunity to come together, learn, and be inspired. Thankyou for your dedication to this community, and enjoy The Power ofGathering!Best regards,

MNHPC ANNUAL CONFERENCEAPRIL 8 & 9, 20248:00am - 4:00pmRadisson Blu at Mall of America2100 Killebrew DrBloomington, MN 55425

Breakfast is 7:00am - 8:00am Monday &Tuesday. Buffets will be in the Lakes Foyer andSky Bridge. Registration Desk will be open 6:00am-5:00pmMonday & Tuesday.Questions about CEUs? Visit the MNHPC table inthe Lakes Foyer. Up-to-date information is alsoon the event website.Death to the Funeral: A SendOff Celebration willtake place on Monday at 3:15pm, starting in theLakes Ballroom. The Bardo Lunch & Learn takes place on Mondayat 12:45pm in Lakes C. Please grab your lunchfrom any of the buffet lines and then grab a spotat any table.The Corner Home Hive has comfy furniture, acharging station, refreshments, and space towork or relax. The Hive is open Monday &Tuesday from 6:00am - 5:00pm.Lunch is Monday & Tuesday from 12:30pm -1:45pm. Buffets will be in the Lakes Foyer and SkyBridge. Attendees are welcome to eat in LakesBallroom and in the back of FireLake Grill House.

Visit each exhibit table to collect stamps on yourgame card.Make sure the stamp is placed clearly on thedesignated spot on your card.Visit all tables and collect all stamps to be eligiblefor the game's prize.Enjoy exploring all the exhibits while playing thegame!Return your completed game card to the MNHPCtable in the Lakes Foyer.Winners will be awarded Monday AND Tuesdayafternoon.Honeycomb GameHoneycomb Game

BARBARAMCAFEEAll of Barbara's work takes root in voice. As a voice coach she invites people to findtheir voices, whatever that means to them. Her book, Full Voice: The Art and Practice ofVocal Presence, presents what she has learned from decades of “midwifing voices.”Since 2013 she has been training other Full Voice Coaches to carry on this work. Barbara's singing keynotes explore themes of leadership, meaning, voice andcommunity for people in a wide variety of professions: training, health care, law,education, nonprofits, and industry. Her twelve years as an organizational developmentconsultant helps keep her presentations real and relevant. She is also a singer/songwriter with eight CD’s of mostly original music. The lyric-richsongs tap into jazz, gospel, and folk roots. It gives her great joy when people put hersongs to work in their everyday lives. In 2007, Barbara founded the Morning Star Singers, a volunteer comfort choir thatsings for people facing illness, end of life, depression, or grief. And how she lovesinviting people to sing together! Barbara carries thousands of nourishing communitysongs and is constantly inspired by how quickly a group of untrained strangers cancreate beauty and resonance together. She is on the faculty for community singingretreats at Esalen Institute in Big Sur, California. A native Minnesotan, Barbara now lives up the street from the St. Croix River in St.Croix Falls, Wisconsin, USA.

STEVEN GARNERSteven is a Hospice, Prison Reform & Transformational Consultant, Principal Quilter,Story Teller and Keynote Speaker based in Colorado Springs, Colorado. Raised in NewOrleans, Steven served 31 years in the Louisiana State Penitentiary in Angola. Hebecame a Hospice Volunteer under Warden Burl Cain’s Leadership from 1995-2016. Steven learned to quilt to raise money for the Angola Hospice Program where heserved as President over the Hospice Volunteers for 24+ years. Steven has made over1,000 quilts to support the Angola End-of-Life Care Program, helping men to depart thisearth with COMPASSION, DIGNITY, & RESPECT. Steven’s quilts have traveled across theUnited States and hang in museums such as the Smithsonian Museum of AfricanAmerican History & Culture in Washington D.C. and the Historic New Orleans CollectionMuseum in New Orleans, La. His work in hospice in corrections and his quilts havebeen featured by Oprah in the Serving Life documentary on Netflix and several othernationally renowned documentaries, the book GRACE BEFORE DYING by LoriWaselchuk & Lawrence N.Powell as well as magazines. Most recently, he was featuredin Quilt Folk Magazine (Issue 28 Colorado).Steven was released from prison in January, 2022 and resides with family in ColoradoSprings, Colorado.

MARY MCGREEVYMary McGreevy is the creator of the unexpectedly viral TikTok account, Tips from DeadPeople, where she shares unique obituaries and the wisdom we can all take fromthem. Tips From Dead People was born from a simple but ironic question: what lifeadvice can be gathered from stories of the dead? What started as an everyday hobbyfor Mary turned into a bigger objective: to help people think about their own lives, theirown choices, in new ways. Mining lifehacks from poignant, irreverent, hilarious, brutallyhonest, and achingly bittersweet obituaries will leave you feeling inspired andreminded of what really matters in this short jaunt around the sun. Mary has a mastersin Public Policy and Public Administration; her career includes being a social worker, avideo producer/director, and a startup entrepreneur.

8:00am -8:30amGeneral Session- WelcomeAlex Clark & Health PartnersLakes Ballroom8:30am -9:30amDeath and TikTok: What I’veLearned from ReadingObituaries to the World.Mary McGreevyLakes Ballrom9:30am - 10:15 amNetworking & Exhibit BreakAllLakes Foyer &Skybridge10:15am -11:15am(60 min)1A: Continuous Home Care:A Valuable Hospice Levelof Care We Should BeUsing MoreJennifer Kuyava, MD Debra Lane, RN, BSN, PHN Tanya Liychik, RN Moderator: KaLee Mohrman, RNMusic Therapist: Anne Goedtke, MT-BCLakes C10:15am -11:15am(60 min)1B:Disparities in HospiceCarePaul Dixon, MD, Jeffrey Gonzalez, MD Alberto Orioles, MDModerator: Miguel Ruiz, MDMusic Therapist: Luke Gonnella, MT-BCLakes D10:15am -11:15am(60 min)1C:Estate Planning andMedical AssistancePlanning: Issue Spottingand EthicsConsiderationsRachel Schromen, JDModerator: Ed Holland, MDiv, BCC,LMFTMusic Therapist: Becky Pansch, MT-BCCedarMonday, April 8, 2024Monday, April 8, 2024Breakout Session One Breakout Session One

10:15am -11:15am(60 min)1D:Having DifficultConversations:Multidisciplinary Toolsfor a Successful CareConferenceBruxvoort, Jess, RN, BSN Tsewang Ngodup, MD, MPH, AGS,HMDC Kelly Pietrzak, LSWModerator: Nikki Gruis-Diekman,MBAMusic Therapist: Jen Leonard, MT-BCLakesBallroom10:15am -11:15am(60 min)1E: Board and Care passthrough Billing fromSNF to HospiceGreg LeahyModerator: Lores Vlaminck, MA, BSN,RN, CHPNMusic Therapist: Linnea Bowens-Larson, MT-BCNokomis10:15am -11:15am(60 min)1F:Essential Picture Booksfor Teaching YoungChildren and Adultsabout GriefDannell Shu, BFA, MWSModerator: Becky TookerMusic Therapist: Louisa Nuehring,MT-BCHarriet11:15am-11:30am Networking & Exhibit BreakAllLakesFoyer&SkybridgeMonday, April 8, 2024Monday, April 8, 2024Breakout Session One Breakout Session One

11:30am-12:30pm(60 min)2A:“I'm Dying. What canyou do for me?”Professional Boundariesin Palliative CarePractice: Self Reflectionand Lessons LearnedFlorence Wright, MSW, LICSW,APHSW-C Cynthia Driedger-Bauer, MDiv, BCC Joan Golden, RN Moderator: Ed Holland, MDiv, BCC,LMFTMusic Therapist: Becky Pansch, MT-BCCedar11:30am-12:30pm(60 min)2B:How to Explain PalliativeCare to Your Patients,ExpandedJill Massman, MDModerator: Emily Vogl, LICSWMusic Therapist: Louisa Nuehring,MT-BCHarriet11:30am-12:30pm(60 min)2C:Professional CaregiverGrief: Working Throughthe Losses in a ComplexWorldLindsey Pelletier, RN Lynn Liberman, BCC Janie Sydor, RNModerator: Amanda Gustafson, CHAMusic Therapist: Anne Goedtke, MT-BCLakes C11:30am-12:30pm(60 min)2D:Unraveling MedicalSupply Coverage:Hospice or FacilityKim Brenne, MPA, CPhTBeth Werner, RN, MHAGreg LeahyModerator: Lores Vlaminck, MA, BSN,RN, CHPNMusic Therapist: Luke GonnellaLakes DMonday, April 8, 2024Monday, April 8, 2024Breakout Session Two Breakout Session Two

11:30am-12:30pm(60 min)2E:In the Shadow ofMortality:Understanding andAddressing DeathAnxietyRosie Gaston, MSW, LICSW, APHSW-CModerator: Christin Ament, CNPMusic Therapist: Jen Leonard, MT-BCLakesBallroom11:30am-12:30pm(60 min)2F:Consider MultipleFuneralsTed Bowman, MDivModerator: Leigh Hartenberg, MSW,LICSWMusic Therapist: Linnea Bowens-Larson, MT-BCNokomis12:30pm-1:45pmLunch Lunch buffets will be in the Lakes Foyer and Sky Bridge. Attendeesare welcome to eat in Lakes Ballroom and in the back of FireLakeGrill House.The Bardo Lunch & Learn takes place on Monday at 12:45pm in Lakes C.Please grab your lunch from any of the buffet lines and then grab a spot atany table in Lakes C.Bardo is dedicated to reimagining our relationship to death, dying, life, andliving. Rooted in the healing power of nature and the wisdom of embracinglife's transitions, our sanctuary offers nature-based therapies, education ondeath and dying, grief support, celebrations of life, and services to helpnavigate the complexities of life’s greatest transition.Monday, April 8, 2024Monday, April 8, 2024Breakout Session Two Breakout Session Two

1:45pm -3:00pm (75 min)3A:Audit Roadmap: Tips forSuccessful OutcomesBeth Werner, RN, MHAJenn Faris, MSN, RNMichelle Nettesheim, MAL, RNModerator: Brenda Hanson, RN, BSNMusic Therapist: Luke GonnellaLakes D1:45pm -3:00pm (75 min)3B:Collaborating withMusic Therapy toEnhance Patient CareMegan Druckrey, MT-BCErin Fox, MMT, MA, MT-BCJessica De Villers, MA, MT-BCModerator: Emily Vogl, LICSWMusic Therapist: Linnea Bowens-Larson, MT-BCNokomis1:45pm -3:00pm (75 min)3C:Gathering Words forLiving, Dying, Death andBereavementTed Bowman, MDivModerator: Ed Holland, MDiv, BCC,LMFTMusic Therapist: Jen Leonard, MT-BCLakesBallroom1:45pm -3:00pm (75 min)3D:Facing the Challenges ofAnticoagulants inHospice and PalliativeCareCaren McHenry Martin, PharmD,BCGPModerator: Miguel Ruiz, MDMusic Therapist: Anne Goedtke, MT-BCLakes CMonday, April 8, 2024Monday, April 8, 2024Breakout Session ThreeBreakout Session Three

1:45pm -3:00pm (75 min)3E:Elder Abuse, Neglect,and Exploitation: AnOverviewMarit Peterson, JDModerator: Leigh Hartenberg, MSW,LICSWMusic Therapist: Becky Pansch, MT-BCCedar3:00pm-3:15 pmNetworking & ExhibitBreakAll LakesFoyer &Skybridge3:15pm -3:45pm Death to the Funeral: A SendOff Celebration Intro- Dave Blomquist SendOff: Kelly Roberts & TeamLakesBallroom3:45pm -5:00pm Death to the Funeral: A SendOff Celebration drinksappetizersengagement networking exhibitorsAllLakesFoyer &Skybridge 5:00pm -6:00pmMNHPC Annual MeetingBoard members & MNHPC Members that wish to attend.CedarMonday, April 8, 2024Monday, April 8, 2024Breakout Session ThreeBreakout Session ThreeAfternoon ReceptionAfternoon Reception

8:00am -8:30amWelcome & Volunteers of the YearLeigh HartenbergAnne Morehouse Lakes Ballroom8:30am -9:30amDignity in Life & in Death:Hospice and End-of-Life Carein CorrectionsIntroduction: Our Lady ofPeaceKeynote: Steven GarnerLakes Ballrom9:30am - 10:00 amNetworking & Exhibit BreakAllLakes Foyer &Skybridge10:00am to11:15am(75min)4A:Social Security Disability- What you need to knowTanya Heitzinger, MA Sara CavalloModerator: Amanda Gustafson, CHAMusic Therapist: Theresa Arlien, MT-BCHarriet10:00am to11:15(75min)4B:Starting Our DEI JourneyClaire Klein, MT-BC, MDiv Patty Ryan, BBA Chelsie Plath, LSW Moderator: Miguel Ruiz, MDMusic Therapist: Mary Miller, MT-BCLakes D10:00am to11:15am(75min)4C:The Current EthicalIssues for Seriously IllIndividualsRobert Rodé, JDLores Vlaminck, MA, BSN, RN, CHPNModerator: Beth Werner, RN, MHAMusic Therapist: Erin Fox, MT-BCLakesBallroomTuesday, April 9, 2024Tuesday, April 9, 2024Breakout Session Four Breakout Session Four

10:00am to11:15am(75min)4E:End of Life Nutrition &HydrationVictor Sandler, MDModerator: Leigh Hartenberg, MSW,LICSWMusic Therapist: Anne Goedtke, MT-BCLakes C10:00am to11:15am(75min)4F:Your Best Ending:Having a Health CareDirective in Place" (60min)Linda Allen, BALori Braegelmann, BAModerator: Patty Stockdale, ACPFMusic Therapist: Becky Pansch, MT-BCCedar11:15am-11:30amNetworking &Exhibit BreakAllLakesFoyer &SkybridgeTuesday, April 9, 2024Tuesday, April 9, 2024Breakout Session Four Breakout Session Four

11:30am-12:30pm(60 min)5A:Recognizing the Needsof Overwhelmed FamilyCaregiversPaula Forte, PhD, MSN, BSN, RN,NBC-HWCModerator: Nola VarilekMusic Therapist: Theresa Arlien, MT-BCHarriet11:30am-12:30pm(60 min)5B:Complex familymeetings: Anintentional, skillful, andcompassionate approachRosie Gaston MSW, LICSW, APHSW-CModerator: Leigh Hartenberg, MSW,LICSWMusic Therapist: Claire Klein, MT-BC,MDiv LakesBallroom11:30am-12:30pm(60 min)5C:Meaning CenteredPsychotherapy inOutpatient PalliativeCare ClinicRachel Bialostosky, MSW, LICSWModerator: Amanda Gustafson, CHAMusic Therapist: Julie Albers, MT-BCNokomis11:30am-12:30pm(60 min)5D:“I don’t see any reasonwhy…”: Learning frompoets and poetry aboutthe “derangements“ ofillness, dying, and death.Rob Ruff, MDiv, BCCModerator: Erin Fox, MT-BCMusic Therapist: Becky Pansch, MT-BCCedarTuesday, April 9, 2024Tuesday, April 9, 2024Breakout Session Five Breakout Session Five

11:30am-12:30pm(60 min)5E:Leveraging A3 Thinkingto Reduce Hospice Startof Care TimeSandy Nevinski, RNModerator: Nikki Gruis-Diekman,MBAMusic Therapist: Mary Miller, MT-BCLakes D11:30am-12:30pm(60 min)5F:Behavioral andPsychological Symptomsof DementiaVictor Sandler, MDAngela Carpenter, PharmD, BCPSModerator: Julie Benson, MDMusic Therapist: Anne Goedtke, MT-BCLakes C12:30pm-1:45pmLunch Lunch buffets will be in the Lakes Foyer and Sky Bridge. Attendeesare welcome to eat in Lakes Ballroom and in the back of FireLakeGrill House.Tuesday, April 9, 2024Tuesday, April 9, 2024Breakout Session Five Breakout Session Five

1:45pm-2:45pm (60 min)6A:Comfort Care Tool: AnEvidence-basedPalliative Care Guide forNursesSusan O’Conner-Von, PhD, RN-BC,CNE, FNAP Megan Lifto, DNP, MS, APRN, AGCNS-BC, PHN Moderator: Ed Holland, MDiv, BCC,LMFTMusic Therapist: Anne Goedtke, MT-BCLakes C1:45pm-2:45pm (60 min)6B:Understanding Opioidsin Hospice: Covering theBasicsMichael Pinchback, MD Elizabeth Kakach, PharmD Denise Borglund, RNModerator: Erin Fox, MT-BCMusic Therapist: Mary Miller, MT-BCLakes D1:45pm-2:45pm (60 min)6C:The Making of a HospiceAmbassadorDeb Van Buren, BA, CVLModerator: Nola VarilekMusic Therapist: Julie Albers, MT-BCNokomis1:45pm-2:45pm (60 min)6D:Grief Literacy:Understanding andSupporting the GriefProcessStacy Remke, LICSW, APHSW-C, FNAPMelissa Lundquist, PhD, LISWModerator: Leigh Hartenberg, MSW,LICSWMusic Therapist: Claire Klein, MT-BC,MDiv LakesBallroomTuesday, April 9, 2024Tuesday, April 9, 2024Breakout Session Six Breakout Session Six

1:45pm-2:45pm (60 min)6E:Medication Managementwith non-hospiceprovidersLores Vlaminck, MA, BSN, RN, CHPNModerator: Beth Werner, RN, MHAMusic Therapist: Theresa Arlien, MT-BCHarriet1:45pm-2:45pm (60 min)6F:Music of the Heart: theUse and Application ofHeartbeat Recordings inEnd-of-Life CareJillian Kirkeide, MT-BCModerator: Julie Benson, MDMusic Therapist: Becky Pansch, MT-BCCedar2:45pm-3:00pmNetworking & Exhibit BreakAllLakesFoyer &Skybridge3:00pm-4:00pm(60min)Who Are You Going to BeWhile You Do What YouDo?: Five Simple andPowerful Ways toSustain Your Energy andHumanityIntroduction: St. Croix HospiceKeynote: Barbara McAfeeLakesBallroomTuesday, April 9, 2024Tuesday, April 9, 2024Breakout Session Six Breakout Session Six

It is the policy of the MN Network of Hospice & Palliative Care and the Minnesota MedicalAssociation (MMA) to ensure balance, independence, objectivity, and scientific rigor in CMEactivities. To comply with the Standards for Integrity and Independence of the AccreditationCouncil for Continuing Medical Education (ACCME), planning committee members andpresenters - “faculty” - are required to disclose all financial relationships they have with anineligible company. Disclosed relationships are thoroughly evaluated and all potentialconflicts of interest are mitigated appropriately.Educational Content: Conference presenters and planners responsible for educationalcontent at the MNHPC 2024 Conference have disclosed all relevant financial relationshipswith ineligible companies. Presenters and planners have committed to uphold the ACCMEstandards regarding CME activities and to ensure that clinical recommendations are basedon the best available evidence or are consistent with generally accepted medical practice.Educational planners and presenters have committed to upholding ACCME standardsregarding educational activity and to ensuring that clinical recommendations are based onthe best available evidence or are consistent with generally accepted medical practice.Educational content has been peer reviewed by individuals without relevant financialrelationships, and all presenters of educational content have attested that any clinicalrecommendations are evidence-based and free of commercial bias (e.g., peer-reviewedliterature, adheres to evidence-based guidelines). Visit the conference website for full detailsregarding the names of any educational content planners or presenters involved withineligible companies. Commercial Support: The MNHPC Conference has received commercial support fromineligible companies. All commercial support for the MNHPC 2024 Conference has beenmanaged in strict accordance with the Accreditation Council for Continuing MedicalEducation’s Standards for Commercial Support. All decisions related to presenter selection,planning, delivery, and evaluation have been made by the MNHPC Conference PlanningCommittee without any influence or involvement from any ineligible company listed above.The names and/ or contact information of learners have not been shared with any ineligiblecompany or its agents, without the explicit consent of the individual learner. MNHPC hasmade all decisions regarding the receipt and disbursement of the commercial support.Commercial support funds have not been used to pay for travel, lodging, honoraria, orpersonal expenses for individual learners or groups of learners. Written commercial supportagreements stating the terms, conditions, and purposes of commercial support have beensigned by all parties. The name of any ineligible company providing commercial support (andthe nature of any in-kind support) has been disclosed to learners prior to the educationalactivity. MNHPC has not Disclosures to LearnersDisclosures to Learners

included any ineligible companies’ corporate or product logos, trade names, orproduct group messages in any educational materials. “Giveaways” from anyineligible company have been kept separate from educational materials/ contentdelivery.Exhibitors: The MNHPC Conference includes exhibitors from ineligible companies.Ineligible companies have not influenced any decisions related to the planning,delivery, and evaluation of MNHPC 2024 Conference. Exhibiting will not interfere withthe presentation of educational content at the MNHPC 2024 Conference (i.e.,learners will not be presented with marketing while engaged in any educationalactivities.) Ineligible companies have not placed any conditions on exhibiting.Educational space and exhibit space will be clearly labeled and communicated assuch so learners can easily distinguish between for-credit education and otheractivities. Exhibiting will not occur in the educational space (physical or virtual) within30 minutes before or after an educational activity. MNHPC will follow the sameprocess to arrange for all exhibitors. “Giveaways” from ineligible companies havebeen and will be kept separate from educational materials/ content delivery. Namesand/ or contact information of learners have not been shared with any ineligiblecompany or its agents without the explicit consent of the individual learner.Advertising: The MNHPC Conference includes advertising from ineligible companies.Learners will not be presented with marketing while engaged in any educationalactivity. Learners will be able to engage with the educational content without havingto click through, watch, listen to, or be presented with product promotion or product-specific advertisement. All educational materials that are part of the MNHPCConference, including but not limited to slides, abstracts, handouts, evaluationmechanisms, or disclosure information, will not contain any marketing produced byor for an ineligible company, including corporate or product logos, trade names, orproduct group messages. Ineligible companies will not provide access to or distributeeducational information to learners.Full disclosure information for theMNHPC 2024 Conference, including thenames of any ineligible company orindividuals with relevant financialrelationships with ineligible companies,can be found by scanning the QR code

Provider awarding contact hours: Minnesota Network of Hospice & Palliative Care is theprovider of contact hours. Minnesota Medical Association is the joint provider. Description: The goal of the MNHPC 2024 Conference, "The Power of Gathering" is toadvance the knowledge of healthcare professionals who provide serious illness and end-of-life services. This conference is designed for nursing, administration, music therapy, physicaltherapy, chaplaincy, medicine, occupational therapy, social work, physician assistants, homehealth care, and volunteers. This activity has been planned and implemented in accordancewith the accreditation requirements and policies of the Accreditation Council for ContinuingMedical Education through the joint providership of the Minnesota Medical Association andMNHPC. The Minnesota Medical Association (MMA) is accredited by the Accreditation Councilfor Continuing Medical Education to provide continuing medical education for physicians. Inaddition, this educational activity has been planned and implemented to meet accreditationrequirements and standards in accordance with the entities and disciplines listed below. In order to earn contact hours for this event, regardless of discipline, conferenceattendees must attend live sessions in their entirety and complete a post-eventevaluation. It is also the responsibility of individual learners to verify that attendedsessions will meet the requirements of their licensing or certifying body. Learning Outcomes: At the conclusion of this activity, participants will be able to:Summarize best practices and innovations in serious illness and end-of-life care.1.Describe specific pain and symptom management interventions for patients receivinghospice and/or palliative care.2.Understand common emotional and spiritual needs of patients, families, andprofessionals caring for patients with serious illness and end-of-life.3.Describe strategies and practices to address complex family dynamics, grief,bereavement, and trauma at the end-of-life.4.Identify ethical challenges related to caring for patients with serious illness or at the end-of-life.5.Summarize hospice and palliative care regulations, policies, and reimbursementstrategies and identify strategies for compliance.6.Identify strategies to raise awareness of hospice and palliative care across all Minnesotacommunities.7.Social WorkThis workshop has been designed to meet the Minnesota Board of Social Work requirementsfor Continuing Education activities as designated in Minnesota Statutes section 148E.145 andis eligible for 9.5 clock hours. Continuing Education InformationContinuing Education Information

Medical/ACCMEMinnesota Medical AssociationThe Minnesota Medical Association designates this activity for a maximum of 9.5 AMAPRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate withthe extent of their participation in the activity.This activity has been planned and implemented in accordance with the accreditationrequirements and policies of the Accreditation Council for Continuing MedicalEducation (ACCME) through the joint providership of the Minnesota MedicalAssociation and MNHPC. The Minnesota Medical Association (MMA) is accredited bythe Accreditation Council for Continuing Medical Education to provide continuingmedical education for physicians. American Board of Internal MedicineSuccessful completion of this CME activity, which includes participation in theevaluation component, enables the participant to earn up to 9 medical knowledgeMOC points. Participants will earn MOC points equivalent to the amount of CMEcredits claimed for the activity. It is the CME activity provider's responsibility tosubmit participant completion information to ACCME for the purpose of grantingABIM MOC credit.To view full CE information,including the CE creditsapproved for each session andinstructions for obtaining credit,scan the QR code

American Board of PediatricsSuccessful completion of this CME activity, which includes participation in theevaluation component, enables the learner to earn up to 9.5 MOC points in theAmerican Board of Pediatrics’ (ABP) Maintenance of Certification (MOC) program. It isthe CME activity provider’s responsibility to submit learner completion information toACCME for the purpose of granting ABP MOC credit. Nursing*This activity has been approved by the Wisconsin Nurses Association for approval of9.5 continuing education (CE) credits. The Wisconsin Nurses Association is anaccredited approver by the American Nurses Credentialing Center’s Commission onAccreditation. *Please note that Session 3D, “Facing the Challenges of Anticoagulants in Hospice andPalliative Care” is not approved for nursing credits. Long Term Care AdministrationThis professional development activity has been designed to meet the MinnesotaBoard of Executives for Long Term Services and Supports requirements and hasbeen submitted for approval of 9.5 contact hours. Approval is pending.

Music TherapyThis professional development activity has been approved by the CertificationBoard for Music Therapists (CBMT) for 11 music therapy continuing educationcredits*. Minnesota Network of Hospice & Palliative Care, #P-153 maintainsresponsibility for the program quality and adherence to CBMT policies and criteria. *Those seeking music therapy credit are reminded that a CMTE credit is equal to one 50-minute hour of direct coursework or contact. Contact hours are calculated from clockhours (60 minutes). CMTE credits are not granted in units smaller than 1 credit; fractionsof hours are rounded down (e.g. 3.5 contact hours are recorded as 3 CMTEs).Questions about ContinuingEducation credits? Contactrobin@mnhpc.org or stop by theMNHPC table in the Lakes Foyer

Keynote:Death and TikTok: What I’veLearned from ReadingObituaries to the World.Mary McGreevyIn this presentation, Mary McGreevy will discuss differentapproaches to the art/practice of storytelling at end-of-life andhow hospice and palliative care can support this storytelling forpatients and their families. Observation of the ways in whichobituaries have changed over time allows us to see how a goodstory at the end of life can help with the grief process for thedying and the family. By the end of the session, learners will be able to: 1) Understand the importance of end-of-life storytelling in thegrieving process.2) Describe trends and changes in end-of-life storytelling, seenthrough the lens of obituaries.3) Understand strategies and approaches that can be used tosupport patients and families with their stories at end of life to aidin the grieving process.1A:Continuous Home Care: AValuable Hospice Level ofCare We Should Be UsingMoreJennifer Kuyava, MD Debra Lane, RN, BSN, PHN Tanya Liychik, RN One level of hospice care that is incredibly valuable but usedinfrequently is continuous home care. We will discuss therequirements to provide continuous home care and giveexamples of 3 complex cases where we were able to achievesymptom management because we provided this level of care.By the end of the session, learners will be able to:1) Describe what is needed to provide the continuous home carelevel of hospice care.2) Be empowered to use continuous home care more often intheir hospice agency.Pain and Symptom Management / Advanced / 60 minSession Summaries Session Summaries

1B:Disparities in Hospice CarePaul Dixon, MD, Jeffrey Gonzalez, MD Alberto Orioles, MDRacial disparities in hospice use highlight significant inequities inend-of-life care access and utilization. Studies have consistentlyrevealed that some minority populations are less likely to enroll inhospice care compared to their white counterparts. This qualityimprovement effort explored the data of a local hospice agency inMinnesota and proposed possible interventions to improveoutcomes for BIPOC populations.By the end of the session, learners will be able to:1) Review trends & disparities in use of hospice among differentminority populations.2) Explore hospice enrollment and disenrollment patterns at ahospice agency in urban Minnesota.3) Identify factors that may lead to or contribute to decreasedinitial enrollment and/or increased disenrollment of BIPOCpatients.Diversity, Equity, and Inclusion in Hospice & Palliative CareSettings / Fundamental / 60 min1C:Estate Planning and MedicalAssistance Planning: IssueSpotting and EthicsConsiderationsRachel Schromen, JDThis session will provide training to end-of-life care providersregarding how to issue spot common legal concerns that arise in thisarea - particularly regarding estate planning and elder law - andprovide support as to how to help patients navigate these issueseffectively and ethically.By the end of the session, learners will be able to:1) Understand estate planning and elder law considerations that areprudent at end of life.2) Bring up this topic in a gentle and supportive manner withpatients.3) Feel empowered to help lessen the financial and legal burden onfamilies.Best Practices in Education and Field Training for Providers /Intermediate / 60 min1D:Having DifficultConversations:Multidisciplinary Tools for aSuccessful Care ConferenceBruxvoort, Jess, RN, BSN Tsewang Ngodup, MD, MPH,AGS, HMDC Kelly Pietrzak, LSWAn intermediate-level discussion of strategies that can be used byhealthcare professionals to lead families through difficultconversations and achieve mutual understanding.By the end of the session, learners will be able to:1) Highlight the importance of successful care conferences in hospiceand palliative care. 2) Evaluate effective communication strategies when the topic getstough and emotions run high. 3) Discuss an interdisciplinary approach to difficult conversations.Family Dynamics and Trauma / Intermediate / 60 min

1E:Board and Care pass throughBilling from SNF to HospiceGreg LeahyThe current requirements of a hospice-contracted Medicare certifiedSNF facility to submit the room and board invoice to submit to DHSas a 'pass-through' billing process can be confusing. Plan to attendthis dynamic session presented by DHS staff!By the end of the session, learners will be able to:1) Outline the process of pass-through billing.2) Demonstrate understanding of late submissions.Policy and Advocacy / Intermediate / 60 min1F:Essential Picture Books forTeaching Young Children andAdults about GriefDannell Shu, BFA, MWSPicture books on grief offer insightful and humorous ways for allages to learn and connect while grieving. This dynamic sessionhighlights 12 books to help you reach both searching and grief-avoidant families. Come dive into childhood grief and resurface withage-appropriate tools.By the end of the session, learners will be able to:1) Define five key factors within childhood grief.2) Identify 12 quality picture books for educating preschool toelementary age children about healthy grief, highlighting booksfeaturing people of color and skill development.3) Discuss strategies for reading picture books on tender topics.Patient and Family Education / Intermediate / 60 min2A:“I'm Dying. What can you dofor me?” ProfessionalBoundaries in Palliative CarePractice: Self Reflection andLessons LearnedFlorence Wright, MSW, LICSW,APHSW-C Cynthia Driedger-Bauer, MDiv,BCC Joan Golden, RN Through the lens of three members of an interdisciplinary palliativecare team, a case study will be presented, and a variety of boundarychallenges will be reviewed and discussed. The team’s personal andprofessional reflections and lessons learned will be shared as well asconsiderations for best practice.By the end of the session, learners will be able to:1) Identify ways in which boundary violations and crossings canimpact patient care. 2) Recall strategies to support the maintenance of appropriate andprofessional boundaries.Clinical Considerations in Palliative Care / Fundamental / 60 min

2B:How to Explain Palliative Careto Your Patients, ExpandedJill Massman, MDDuring this expanded version of how to explain palliative care toyour patient presentation, attendees will learn how to definepalliative care, describe who can benefit, how to discuss it with theirpatients, as well as how to begin conversations about patients’serious illness.By the end of the session, learners will be able to:1) Define the medical specialty of palliative care.2) Describe who can benefit from palliative care services.3) Explain palliative care to patients as well as initiate conversationsabout patients' serious illness.Health Access and Community Engagement / Fundamental / 60 min2C:Professional Caregiver Grief:Working Through the Lossesin a Complex WorldLindsey Pelletier, RN Lynn Liberman, BCC Janie Sydor, RNThis presentation seeks to explore grief and loss as it relates to therole of professional caregivers, identify some of the complexities inthe fluctuating cultural landscape that can perpetuate compoundinggrief and compassion fatigue, and identify strategies for self care andmaintaining balance.By the end of the session, learners will be able to:1) Identify strategies for self care and balance. 2) Link the importance of communal grieving and creating supportnetworks within our profession and for ourselves.Team Dynamics and Self-Care / Fundamental / 60 min2D: Unraveling Medical SupplyCoverage: Hospice or FacilityKim Brenne, MPA, CPhTBeth Werner, RN, MHAGreg LeahyThis presentation provides hospice programs in Minnesota with thebackground and guidance surrounding the coverage of medicalsupplies when serving patients who reside in the nursingfacility/skilled nursing facility (NF/SNF). This presentation aims toexplain the coverage guide, the statutes, implications tononadherence, and how hospice programs and nursing homes canbest partner in this process. We are most appreciative thatleadership staff from DHS will be joining this panel to provide clarityand respond to your questions!!By the end of the session, learners will be able to:1) Explain the DHS Medical Supply Coverage Guide and how it works.2) Provide a brief overview of Nursing Facility/Skilled Nursing Facilityreimbursement.3) Describe the implications of nonadherence related to the statute. 4) Dialog regarding opportunities for partnering with facilities thatresult in positive outcomes and quality patient care.Policy and Advocacy / Intermediate / 60 min.

2E:In the Shadow of Mortality:Understanding andAddressing Death AnxietyRosie Gaston, MSW, LICSW,APHSW-CDeath anxiety touches everyone, particularly those facing it, theirloved ones, and medical teams. Understanding it, its impact, andcoping strategies is crucial for a more fulfilling life and a better end-of-life experience for all.By the end of the session, learners will be able to:1) Identify the key components and contributors to death anxiety,including its manifestations and high-risk groups.2) Assess the impact of death anxiety on the professional practice ofhealthcare providers and clinicians.3) Apply practical coping strategies for healthcare providers and 4) Implement supportive interventions for patients and those closestto them to effectively address and manage death anxiety in clinicalcontexts.Mental Health and Terminal Illness / Fundamental / 60 min2F:Consider Multiple FuneralsTed Bowman, MDivCompassionate grief and bereavement care before, at the time ofdeath, and in the months that follow can and, in many cases, shouldinclude serious consideration of multiple funerals. By the end of the session, learners will be able to:1) Name and discuss situations where multiple funerals could behealing. 2) Discuss similarities and differences in funerals, memorials, andrituals. 3) Plan for influences from this session for their practices.Redefining Service Delivery / Intermediate / 60 min3A:Audit Roadmap: Tips forSuccessful OutcomesBeth Werner, RN, MHAJenn Faris, MSN, RNMichelle Nettesheim, MAL, RNHospice providers face increased government scrutiny as regulatorspursue civil and criminal healthcare fraud. This presentation betterprepares hospice providers to identify promptly and diligentlyrespond to audit requests from government contractors (TPE, UPIC,CERT, RAC, QIC, SMRC, QIO).By the end of the session, learners will be able to:1) Describe the variety of Medicare and Medicaid review audits.2) Increase their knowledge base surrounding the audit process, howto respond and the timeliness of submission.3) Gain confidence in responding to a denial, the implications, andbilling under a denial.Regulatory Review / Advanced / 75 min

3B:Collaborating with MusicTherapy to Enhance PatientCareMegan Druckrey, MT-BCErin Fox, MMT, MA, MT-BCJessica De Villers, MA, MT-BCAttendees will learn about the benefits of interdisciplinarycollaboration and co-treatment with music therapists by exploringthe intersectionality of each discipline’s scopes of practice and howto synergize with music therapy to enhance patient outcomes.By the end of the session, learners will be able to:1) Collaborate with music therapists to enhance patient outcomes2) Recognize the scope of practice between music therapy and otherhospice disciplines.Optimizing the Interdisciplinary Team / Intermediate / 75 min3C:,Gathering Words for Living,Dying, Death andBereavementTed Bowman, MDivWhen losses occur, words are sought…sometimes found…sometimesoffered. Drawing on bibliotherapeutic and narrative therapyprinciples, perspectives and tools for gathering words for losses willbe presented, demonstrated and discussed. Narrative is not abouthaving people tell their stories. Narrative is interested in power –who has the power to speak stories into existence -and THAT voicesof losses and bereavement are heard and validated. Using metaphorand related prompts, participants will be invited to consider usingstories as prompts for words that foster grieving and healing.By the end of the session, learners will be able to:1) Define and describe multiple ways to gather words for theirpractices.2) Describe the importance of metaphors in grief and bereavementcare AND how metaphors will be addressed in future work.3) Create a plan for use of the session content.Best Practices in Education and Field Training For Providers /Intermediate / 75 min3D:Facing the Challenges ofAnticoagulants in Hospice andPalliative CareCaren McHenry Martin,PharmD, BCGPHospice providers face increased government scrutiny as regulatorspursue civil and criminal healthcare fraud. This presentation betterprepares hospice providers to identify promptly and diligentlyrespond to audit requests from government contractors (TPE, UPIC,CERT, RAC, QIC, SMRC, QIO).By the end of the session, learners will be able to:1) Describe the variety of Medicare and Medicaid review audits.2) Increase their knowledge base surrounding the audit process, howto respond and the timeliness of submission.3) Gain confidence in responding to a denial, the implications, andbilling under a denial.Regulatory Review / Advanced / 75 min

3E:Elder Abuse, Neglect, andExploitation: An OverviewMarit Peterson, JDOlder and vulnerable adults are disproportionately victims of abuse,neglect, and financial exploitation. Often these forms of abusehappen at the hands of individuals with whom the victim has arelationship of trust. Elder abuse risk factors grow as vulnerabilityand dependency increases due to declining health or increased needfor support. This session will explore elder and vulnerable adultabuse, neglect and financial exploitation, and the complex andinterconnected response systems available to victims and theirfamilies.By the end of the session, learners will be able to:1) Review definitions and statistics related to instances of abuse.2) Recognize the common dynamics of elder abuse, neglect andfinancial exploitation.3) Identify unique barriers that may exist for older adults seekingassistance.4) Identify prevention and intervention strategies and best practices. 5) Share additional resources.Ethics / Patient and Family Education / Fundamental / 75 minKeynote:Dignity in Life & in Death:Hospice and End-of-Life Carein CorrectionsSteve GarnerIn this presentation, Steven Garner discusses how storytelling andcraft can come together to aid in supporting incarcerated individualsreceiving end-of-life care to provide compassion, dignity, andrespect. Through the medium of quilting, caregivers and patientsreceiving hospice and palliative care in correctional facilities aregiven a means to articulate their stories and have a voice at end-of-life.By the end of the session, learners will be able to:1) Understand the challenges facing incarcerated individuals at end-of-life. 2) Describe ways to ensure dignity and compassion for patientsreceiving hospice or palliative care in correctional facilities. 3) Understand the importance of memory quilts in telling stories ofthe departed.4A: Social Security Disability -What you need to knowTanya Heitzinger, MA Sara CavalloThe Social Security Disability program can be hard to understand andnavigate. We will provide information and resources on the differenttypes of benefit available, submitting a complete application, the lifeof a claim, and initiatives available to those with certain medicalconditions.By the end of the session, learners will be able to:1) Understand the Social Security Disability program.2) Efficiently assist clients in navigating the application process.3) Locate resources for both clients and families that are available tobefore, during, and after the submission of a claim.Patient and Family Education / Intermediate / 75 min

4B:Starting Our DEI JourneyClaire Klein, MT-BC, MDiv Patty Ryan, BBA Chelsie Plath, LSW The need for DEI work is increasingly essential as we strive to bring agood death to every person and tear down the systemic barriers toaccessible healthcare. Join Grace Hospice as we share our journey togather data, examine the gaps in care, and build strategies to reachour entire community.By the end of the session, learners will be able to:1) Recognize the importance of collecting data as part of the work ofDiversity, Equity, and Inclusion2) Gain knowledge about resources for DEI work in our community3) Name strategies to avoid unintended oppressions embedded inpolicies and procedures.Diversity, Equity and Inclusion in Hospice & Palliative Care Settings /Fundamental / 75 min4C:The Current Ethical Issues forSeriously Ill IndividualsRobert Rodé, JDLores Vlaminck, MA, BSN, RN,CHPNClinicians, who care for seriously ill patients must be able todistinguish commonly referred terms in the published medicalliterature, and lay press that defines end of life care practices withinhospice or other facilities. This may include VSED, artificial hydrationand nutrition, the use of opioids, palliative, sedation, and medical aidin dying. Plan to attend now to learn more about the ethical issuesand legal dilemmas.By the end of the session, learners will be able to:1) Identify the top five ethical dilemmas as published by PalliativeCare of Wisconsin for end-of-life care and preferences.2) Discuss professional experience with each dilemma.3) Describe internal, legal and personal conflicts.Ethics / Advanced / 75 min4E:End of Life Nutrition &HydrationVictor Sandler, MDThis presentation will review end of life feedings options commonlyseen in hospice including Tube Feeding, Comfort Feeding, VSED,Supplements, and Hand Feeding. It will focus on patients withNeurodegenerative diseases such as dementia, Parkinson’s disease,and ALS. Both the legal and ethical framework for decision makingand the importance of advance care planning will be covered. By the end of the session, learners will be able to:1) Describe the legal rationale for discontinuing tube feeding at theend of life.2) Explain the legal and ethical framework that allows VSED.3) Explain the importance of advance care planning in deciding endof life feeding options.Clinical Considerations in Hospice & Palliative Care / Intermediate /75 min

4F:Your Best Ending: Having aHealth Care Directive inPlace" Linda Allen, BALori Braegelmann, BAMany who work in the field of hospice know all too well the vitalimportance of Advanced Care Planning and yet several have put offthe important task of completing a Health Care Directive. Make acommitment to those you care about by taking time to move forwardon the path to completion today!By the end of the session, learners will be able to:1) Overcome objectives to Advanced Care Planning in both theCommunity and Healthcare setting.2) Discuss experience/learning from completion of a health caredirective.3) Exhibit Advanced Care Planning Communication Skills.Patient and Family Education / Fundamental / 75 min5A:Recognizing the Needs ofOverwhelmed FamilyCaregiversPaula Forte, PhD, MSN, BSN, RN,NBC-HWCWhile there are many educational programs for family caregiversavailable, few recognize their emotional and self-care needs. Thissession will introduce four strategies caregivers can use to movetheir health journey forward.By the end of the session, learners will be able to:1) Recognize what overwhelm sounds like in the words of familycaregivers.2) List two things common to most caregivers whose lack of self-careplaces them at higher health risk.3) Recommend strategies family caregivers can use to reduce theirsense of overwhelm and move toward health.Patient and Family Education / Intermediate / 60 min5B:Complex family meetings: Anintentional, skillful, andcompassionate approach" Rosie Gaston MSW, LICSW,APHSW-CDelve into the art and science of facilitating complex family meetingsin end-of-life care. By the end of the session, learners will be able to:1) Enhance their communication skills for leading and participating infamily meetings and goals of care conversations, employing bestpractices for planning, structuring, and facilitating these discussions.2) Empower their interdisciplinary team with strategies to fostercollaborative decision-making with patients and those closest tothem in numerous healthcare settings, while addressingpsychosocial complexities that often surface in such meetings.3) Heighten their ethical awareness during family meetings and goalsof care conversations, allowing them to navigate complex situationswith sensitivity, while upholding patient autonomy and dignity.Patient and Family Education / Fundamental / 60 min

5C:Meaning CenteredPsychotherapy in OutpatientPalliative Care ClinicRachel Bialostosky, MSW, LICSWMeaning Centered Psychotherapy was developed 15 years ago by Dr.William Breitbart in response to the realization that traditionalmodels of psychotherapy were not adequate to meet the needs ofcancer patients who were facing the existential work of end of life.This model is heavily influenced by the works of Viktor Frankl and hisbook "Man's Search for Meaning". This session will provide anoverview of Meaning Centered Psychotherapy in the outpatientpalliative care clinic setting as well as potential uses inpatient.By the end of the session, learners will be able to:1) Describe meaning centered psychotherapy.2) Identify situations in which it can be useful to patients and/orfamilies.Mental Health and Terminal Illness / Intermediate / 60 min5D:“I don’t see any reasonwhy…”: Learning from poetsand poetry about the“derangements“ of illness,dying, and death.Rob Ruff, MDiv, BCCIn this session we will read and reflect on poems and the lessonsthey teach from the noted writers Donald Hall and his wife, JaneKenyon, describing Jane’s journey with and death from leukemia.Their powerful poems can help us better understand theexperiences of illness, dying, death, and grief.By the end of the session, learners will be able to:1) Articulate how poems/poetry can help hospice and palliative careprofessionals better understand the ways their patients and familymembers experience illness, dying, death and grief.2) Identify reasons to add the tool of poems/poetry to the self-caretoolbox of hospice and palliative caregivers.3) Embrace poetry as a resource for hospice and palliative care teammembers after hearing and reading poems about illness and dyingand reflecting on how “…dying and illness are a kind of poetry.”Team Dynamics and Self Care / Intermediate / 60 min5E:Leveraging A3 Thinking toReduce Hospice Start of CareTimeSandy Nevinski, RNThis session will cover the elements of the A3 improvement processused to decrease the overall time needed to complete the HospiceStart of Care process. This process has been used to decrease theHospice Start of Care by 30 minutes.By the end of the session, learners will be able to:1) Utilize the A3 process for quality improvement projects.2) Verbalize how the A3 process aided in decreasing hospiceadmission times.3) Understand how to access A3 tools and resources.QAPI / Intermediate / 60 min

5F:Behavioral and PsychologicalSymptoms of DementiaVictor Sandler, MDAngela Carpenter, PharmD,BCPSThis presentation will provide an overview of the various symptomsof behavioral and psychological symptoms of dementia (BPSD).Participants will learn how to differentiate BPSD from delirium, aswell as how to rule out underlying medical causes for behavioral andpsychological changes. This presentation will inform learners aboutthe nonpharmacologic interventions to treat and prevent BPSDsymptoms. The clinical trials that have evaluated medications to treatBPSD will be reviewed. A sample BPSD algorithm will be included tohelp learners optimize symptom management for their patients.By the end of the session, learners will be able to:1) Provide an overview of Behavioral and Psychological Symptoms ofDementia (BPSD).2) Differentiate signs and symptoms of BPSD from Delirium.3) Outline nonpharmacologic management strategies for BPSD.4) Outline pharmacologic treatment of BPSD.Pain and Symptom Management / Advanced / 60 min6A:Comfort Care Tool: AnEvidence-based Palliative CareGuide for NursesSusan O’Conner-Von, PhD, RN-BC, CNE, FNAP Megan Lifto, DNP, MS, APRN,AGCNS-BC, PHN The Comfort Care Tool was designed to assist nurses provide highquality palliative and end-of-life care. This tool is based on the CARESTool which was developed by the late Dr. Bonnie Freeman in 2013.The CARES tool was created using an acronym of the five mostcommon needs of dying patients.By the end of the session, learners will be able to:1) Identify the five (5) most common needs of patients at end-of-life.2) State three (3) comfort measures that promote patient comfort atend-of-life.Pain and Symptom Management / Fundamental / 60 min6B:Understanding Opioids inHospice: Covering the BasicsMichael Pinchback, MD Elizabeth Kakach, PharmD Denise Borglund, RNThis presentation will seek to explore the use of opioids in hospiceand palliative care including types of opioids, common pitfalls, andconsiderations specific to end of life care.By the end of the session, learners will be able to: 1) Gain a greater understanding of opioid use for symptommanagement.2) Compare and contrast opioids frequently used in the hospicesetting.3) Highlight strategies for educating patients and families on the useof opioids and potential side effects.Pain and Symptom Management / Fundamental / 60 min

6C:The Making of a HospiceAmbassadorDeb Van Buren, BA, CVLVolunteerism has changed more than ever after navigating thecomplexities of volunteer development and retention followingCovid. It is time to rebuild and invest in our current volunteerprograms by empowering them to be "Ambassadors" for yourhospice program in their circles of influence. This presentation willalso discuss volunteer retention and volunteer trends for recruiting.By the end of the session, learners will be able to:1) Offer their volunteer program an avenue to invest and invite newvolunteers to their hospice program.2) Explore ways to increase their volunteer investments byempowering them to serve as the official messengers of yourhospice story.Workforce and Volunteer Development and Retention / Fundamental/ 60 min6D:Grief Literacy: Understandingand Supporting the GriefProcessStacy Remke, LICSW, APHSW-C,FNAPMelissa Lundquist, PhD, LISWUnderstanding how grief is experienced promotes relationships andstructures that support grieving people. Grief literacy furthersunderstanding of this universal experience of healing and the role ofpractitioners and compassionate communities in normalizing andvalidating the process.By the end of the session, learners will be able to:1) Describe signs and symptoms of typical grief. 2) Identify 3 different common grief trajectories that can informsupportive interventions.3) Describe 3 counseling interventions to support healthy grieving.Clinical Considerations in Hospice & Palliative Care / Fundamental /60 min6E:Medication Management withnon-hospice providersLores Vlaminck, MA, BSN, RN,CHPNManagement of medications between hospice and non-hospiceproviders raises questions of responsibility, delegation andsupervision. The MNHPC Standards of practice recently revised theguidance tool with input from MDH. The tool will be reviewed foryour use in your daily practice to establish and review your currentagency practice.By the end of the session, learners will be able to: 1) Review agency policies and practices to ensure patient safety. 2) Identify communication practices to ensure non-hospice providerscollaborationPolicy and Advocacy / Pain and Symptom Management / Advanced /60 min

6F:Music of the Heart: the Useand Application of HeartbeatRecordings in End-of-Life CareJillian Kirkeide, MT-BCA detailed description of heartbeat recordings including, origin,materials, tools and skills used to complete will be provided.Indications, considerations for referral and contraindications for thisintervention will be discussed. A live demonstration will also beprovided.By the end of the session, learners will be able to: 1) Demonstrate understanding of heartbeat recordings as a hospiceand palliative care legacy intervention.2) Understand indications and contraindications for referral to thisintervention.3) Demonstrate understanding of materials, skills and tools neededto complete a heartbeat recording.Innovations in Hospice & Palliative Care / Fundamental / 60 minKeynote:Who Are You Going to BeWhile You Do What You Do?:Five Simple and PowerfulWays to Sustain Your Energyand HumanityBarbara McAfeeIn this presentation, Barbara McAfee provides learners working inhospice and palliative care settings with strategies for self-care asthey care for patients at end-of-life. In the headlong rush of dailyliving, it’s easy to lose track of what matters most -- at work, at homeand in our communities. We get lost in our long lists of things to doand forget about the gifts of being. Using smart songs, hilarious wit,and illuminating questions, we will explore practical strategies forsustaining ourselves in our everyday lives and in our professionalenvironments. By the end of the session, learners will be able to: 1) Learn ways to tame their “brain rats” – the persistent yapping ofnegative thoughts2) Choose touchstones that help them remember why they do whatthey do.3) Reconnect with their personal and professional lineage4) Nourish their connections as a community.5) Make powerful choices about leaving behind things that no longerserve them.

About MNHPCMinnesota Network of Hospice & Palliative Care has beenserving the community for over 40 years. We work withpalliative care, hospice, and allied professionals to makesure they have the resources and supports they need todo their jobs well. We work with patients, families, andconsumers to make sure they have information aboutservices and supports to help them through some of themost difficult times in their lives. We are a vibrant, dedicated, and passionate communityof individuals who believe in providing the best carepossible to patients and families living with serious andterminal illness. WWW.MNHPC.ORGWe are a resource for individuals and familieswho are coping with a serious illness or arefacing the end of life. We provide informationto the public about hospice and palliative careand help connect individuals and their lovedones with the care they need."We should be placing as much emphasis onend-of-life care as we do beginning of life."MNHPC Provider Member

www.MNHPC.org651-917-4616 info@mnhpc.orgMNHPC’s Hospice Care ConciergeMNHPC's Concierge Consultation service willassist with resources, conversations, andquestions about hospice and/or palliative care.Concierge sessions via phone or zoom areavailable by appointment. MNHPCrepresentatives can assist you with finding care,questions about current care, offering emotionalsupport, directing you to resources, guidance onfinancial questions, and other end-of-life-relatedhelp.www.mnhpc.org/hospice-care-concierge Looking for an informative and engagingpresentation on end-of-life and serious illness care?Look no further! MNHPC’s Community Presentations,offered in virtual and in-person formats, are theperfect opportunity for businesses, nonprofits, andother organizations to learn more about theseimportant topics. Our presentations are tailored tofit your group’s needs – our knowledgeable speakerswill guide your group through the ins and outs ofhospice and palliative care, answering any questionsyou may have along the way. Don't miss out on thisvaluable opportunity to expand your knowledge andmake a difference in your community!www.mnhpc.org/community-presentationsCommunity Presentations