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The Opti-Insider Newsletter 2.0 December 2022 Edition

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Opti Insider General Announcements Events Wellness Benefits Training Development Compliance HR Tips Optima Cares D I Employee Recognition Growth OFG Wins Employee Engagement December 2022 All the latest news happenings going on at Orange County Phoenix s best company

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GENERAL ANNOUNCEMENTS Core Value Nurture We care about each other and our community Opti Rewards Program Give Earn Redeem Want to learn more about our Rewards Program Click Here Email rewards optimtaxrelief com if you have any questions Top 10 July 1st November 27th 1 2 3 4 4 6 7 8 9 9 9 Eydalid Barboza Jennifer Mistofsky Jennifer Sibrian John Pham Kathelin Rodriguez Alison Rose Durante AZ Maira Perez Mendoza Marissa Villarreal Angelique Martinez Cristian Gonzalez Soria Maria Cabrera

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Event RECAP November 17th 2022 November 18th 2022 300 employees joined us for our quarterly meeting November 22nd 2022 Employees joined us for a warm gathering

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Upcoming EVENTS CA Run for a Claus Virtual Saturday December 10th Holiday Party 100 Culture Points Friday December 16th RSVP HERE Onsite Attendance 50 Culture Points RSVP Coming Soon Onsite Potluck Games and Raffles Employee VOICE SURVEY Optima wants to know how we re doing with employee satisfaction So we are asking YOU for feedback on how we can improve Make your voice heard Click here to take the Anonymous Employee Voice Survey

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Optional Days Optional Day December 23rd a y d i s l o H Christmas Day December 25th Optional Day December 30th New Year Day January 1st Bulletin Board Check out the latest items and services for sale or submit a request to post your own Click here to check out the Bulletin Board Business Unit Intranet Pages Find out what the different teams are who leads which teams and what the latest updates are from each unit

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Upcoming Optima Cares Events DECEMBER CHARITY DAYS Use your VTO hours and give back to the community this holiday season Click Here to Sign Up Optima Cares Recap NOVEMBER CHARITY DAYS Optima volunteered 207 hours for the month of November in AZ and CA CA AUTISM SPEAKS WALK NOVEMBER 12TH Optimians friends and family participated in a 1 mile charity walk

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Upcoming D I Events WISEPlace Donation Drive Stay tuned for more details Let s Make HERStory is holding a donation drive for their charity partner Donate an item to those who need it this holiday season Optima Cook Book Let s Stand Unidos culture circle is joining forces with all the other culture circles to put together a book of delicious recipes from our very own Optimians D I Recap CA NAMIWalk November 19th Let s Break the Stigma culture circle raised 210 for NAMIWalk Scan the QR code to send in your recipe

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Wellness Benefits Holiday Stress The holiday season is a stressful time and while some may have may look forward to the occasion others do not If you are feeling stressed the obligations at holiday time can take their toll on even the most cheerful of people Click here to read tips on how to minimize your holiday stress Click here to learn more Vision Benefits Get your eyes checked each year Understand your benefits the limits of your coverage make sure your optometrist accepts your insurance and is in network and get creative using your benefits Click here to learn more Click Here To Learn How

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o t g n i t t e G LeeAnn Jugovich know you My name is LeeAnn Jugovich I m 22 and I ve moved 17 times in my life I feel like that s important to know because as a kid I never really felt like I belonged at one specific place I grew up in the Mesa area but lived all over Southern Arizona and even Las Cruces New Mexico I graduated from Westwood High School in 2018 and never looked back I have never taken college seriously for the simplest reason all I ever wanted to do was travel see the world for all the good and bad things it has to offer I have been with my fianc for almost 7 years and we are getting married on Halloween of 2023 We have 2 ferocious pit babies that are 4 and 8 who act like they own the house and the people in it We were expecting to purchase our first home this year but with the market it just wasn t doable so we expect to purchase in 2024 I am a stained glass artist of 6 years now and have made pieces that placed 1st and 2nd in the Mesa Art Show in 2018 My work is mostly custom designed pieces just simply because I love a challenge 3D is my preferred style If my brain can think it I can make it one way or another I do have many different examples of pieces if anyone is ever interested in seeing them Optima has brought me out of my overly worked shell and reminded me that I m a human not a robot I m excited to see the different opportunities and learning experiences that Optima has in store for me

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Employee Recognition Anniversaries 9 years Yuri Cuellar Nguyen Ngo Israel Ochoa 8 years Chico Johnson Andrea Lopez 7 years 6 years 2 years 5 years 3 years 4 years 1 year Annette Martinez Rasel Hafiz Steven Alan Arianna Escalante Ryan Little Brian Smith Andy Maldonado Linda Moshier Nicole Saldana Victor Santibanes Leslie Abrajan Charlie Bennett Yessica Aldana Joseph Briley Jacqueline Cordova Lindsay Cajuste Khanh Dang Chantay Cummings Chris Do Juan De La Cruz Reyna Gonzalez Justin Fulmer Richard Hamiprodjo Christopher Slocum Janet McCowan Melinda Sanchez Jocelyn Zuniga Happy Birthdays Employee Growth New Hires Joseph Arce Senior Tax Associate Annette Bui Senior Tax Associate Karl Geist Senior Tax Associate Alfredo Gonzalez Senior Tax Associate Adam Neumueller Senior Tax Associate Cameron Wallington Senior Tax Associate Waymond Yue Senior Tax Associate Promotions Transfers CLICK ON THE CUPCAKE Amy Norris Senior Design Manager Scott Bowen Case Manager TL Specialty Brian Huynh Immediate Action Team Pro EA Veronica Morales Protection Plan Partner Liaison Jimmy Sotelo Executive Review Board Specialist

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Leadership Fun Facts Dean Palomares What would be your last meal My last meal would have to be Baked Cannelloni with an abundance of garlic bread and a fountain of Coca Cola Dessert would be buckets overflowing with chocolate cookies What was your first job My first job was technically at a subway but I only worked there for two weeks then quit because I was waiting on a job at the Kohls department store I ended up working there for not even 6 months when I was offered a job at Disneyland Now I just say Disneyland was my first job it s easier Do you have any pets I have two handsome Boxers Kingston and Theodore Both have polar opposite personalities that make them so unique They are brothers from the same litter that have never left each other s side Kingston left is wild and free doing what he wants on his own time Loud and proud quite literally Theodore is the old soul trapped within a dog s body and wanting nothing more than for me to leave him alone Loveable but only for so long What is your favorite thing about working for Optima My favorite thing about working for OTR is the opportunity to encourage and help people succeed in their roles I am only a presence and a voice but I can be a positive presence and voice that encourages and praises the work of others Diversity and Inclusion is also my favorite thing about working here What is your idea of a perfect day My perfect day would start off on a Saturday morning with some ginger tea sitting on my porch with my dogs Then maybe making my way over to some thrift stores and antique shops I would spend hours browsing through stores and goodies To end my day I would have a beachside dinner with some great food and great friends I am not picky and I have many versions of the perfect day but this is one of them

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TAX PREP SUPPORT SPECIALIST Kathy gives her best day in and day out and is a TEAM PLAYER She is always willing to help train and answer questions in the chat She is our MVP of the team Client Reviews Adriana handled my tax issue and did a supurb job negogiating with the IRS to settle my tax issue The person I worked with was so helpful cheerful and dedicated to resolving my case A big thank you to her Extremely helpful I would not take on the IRS without them in your corner Great service at an affordable price Optima helped me lower my IRS bill and my monthly payment is now at an better and more convenient price

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Employee Engagement Enter your answer to our monthly question in the link below by no later than December 15th Anyone who participates will receive FIVE Optima Rewards Points You will also be entered in a raffle for a chance to win a 25 gift certificate Congrats to Patricia A Cortez for winning last month s Employee Engagement question 25 gift card coming your way Last Month s Answer July 2021