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The Opti-Insider Newsletter 2.0 August 2023 Edition

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August 2023 All the latest news happenings going on at Orange County Phoenix s best company

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GENERAL ANNOUNCEMENTS Core Value Uplift We cultivate a positive culture of development and growth July 3 July 30 1 Kathelin Rodriguez 2 Maria Cabrera 3 Karina Garcia 4 Natalie Ochoa 5 Alexandra De Le Torre 5 Kennia Garcia 7 Manish Hittalmani 7 Ronny Silva 9 Maria Cecilia Wright 10 Andy Torres 10 Auryell Garcia Check Out the Bulletin Board Here For more information on the Opti Rewards Program

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OPTIMA TAX RELIEF JULY 2023 EVENT RECAP BEACH BASH Hundreds of Optimians and family members went out the Bolsa Chica State Beach on Friday July 14th for some fun in the sun Everyone enjoyed catching up and each other s company with some music food and games Our first ever Beach Bash was a success and we can t wait for the next one D I RECAP SATURDAY HIKE Let s Make HERstory culture circle went on a hike at Peters Canyon on Saturday July 22nd The weather was cool and the sun started beaming just as the members wrapped up the trail It was a great way to start the day Stay tuned for future events and activities Click Here to View Photos

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D I Upcoming Let s Stand Unidos Culture Circle Presents TASTE AND PLAY YOU CAN SIGN UP TO BRING A DISH FOR A CONTEST CA PLAY LOTERIA CA IN PERSON AZ VIRTUAL OR BOTH THERE WILL BE A PRIZE FOR THE WINNING DISH AND WINNING LOTERIA PLAYER Wednesday August 9th 1 30PM Click Here to Sign Up Let s Lift Every Voice Let s Make HERstory Let s Honor the Sacrifice August 15 1 30pm August 17 1 30pm August 29 11am Click Here to sign up for a culture to receive email communications with resources and meeting invites Everyone is welcome to all culture circles We reviewed the feedback provided in the D I survey and updates to the program are underway

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Wellness Benefits Medical Tips If you are having a procedure or planning an upcoming procedure make sure you know how the procedure will be covered and what your out of pocket cost will be if any In order to receive the full value of your plan schedule your preventive care exams Click here to learn more Dental Tips The least expensive way to maintain good oral health is to go to your dentist at least twice each year for an exam and cleaning Regular dentist visits can help prevent serious health problems such as oral diseases and cancers and going to the dentist is more affordable in the long run for those who are insured and take advantage of every service Provider Finder When you need care it can be frustrating if you don t know where to find a provider Below is a link to a table of provider finder resources you can refer to when you need to find an in network medical dental or vision provider Vision Tips Our Blue Shield of CA Vision insurance plan covers preventive care services such as eye exams and vision tests eyeglass lenses eyeglass frames and contact lenses Because eye exams can detect hidden medical problems even those with perfect vision shouldn t skip them As you age you ll need more frequent vision exams Click here to learn more Click here to learn more

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GETTING TO KNOW YOU ADRIANA LOPEZ Welcome My OTR Family to My About Me My name is Adriana Lopez I was Born in South Central Los Angeles CA as my mom was visiting my aunt and I just could not wait to see the world or for her to get back home I was raised in Orange County CA where I have lived most of my life As of 3 years now I reside in Riverside CA but I will always be an OC girl I have been working since I was 16 years old in the field of client care from working at Choc call center in Highschool to finishing a trade in medical billing coding and transcripts I was sent to a chiropractic office to do my internship but was not where I envisioned myself at the time Before coming to Optima I was working with a company that enrolled clients into the student loan forgiveness government programs A coworker at the time mentioned a tax relief company everyone was leaving to and I decided to apply I started in October of 2017 as an ACS Case Manager and within 2 years was offered to join the specialty team as a OIC Case Manager I love the position I m currently in My knowledge of who the IRS is has grown so much that I now don t see them as this great big claw that just comes in and takes your money My will to continue to learn from my teammates the Tax Professional as well as other departments has helped me educate our clients on understanding their debt which is why I really enjoy working at Optima as there is just not another company trying to save people s money We educate and guide clients on how to get out of this debt CULTURE could not describe Optima any better and I am privileged to be part of the culture In conclusion I have 3 children Alma 35 Armony 29 and Ethan I love to hang out with my family have movie nights BBQ attend concerts hang out with friends and just having a great time I also run an animal rescue Just kidding I just have a lot of pets 2 German Shepherds Luna and Kane 1 Schnauzer Frida 2 cats Gypsy and S more and a blue gold Macaw who belongs to my brother named Blue Thank you for reading hope to learn about you next You walk I glide

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Maria Cabrera DOCUMENTS SPECIALIST TL I just started speaking with Optima Tax but Nancy has been nothing but patient and understanding with me Optima s professionalism was among the very She does not make me feel anxiety best I ve experienced in all my dealings with any when talking about the IRS and type of business They were very proactive and taxes I look forward to working with informative regarding my case and put forth an her and Optima Tax Relief incredible effort to see that my case was given the very best attention possible My debt to the IRS was overwhelming and we were at wit s end Excellent service The people on how to resolve it Ms Patrice Bragg and the Optima team went to work kept us informed and skillfully handled their business What a great team and What a Relief Thank you Optima are knowledgeable and friendly They have helped restore my life

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EYDALID BARBOZA Do you have any pets What is your favorite meal What are some of your hobbies What was your first job What would your super power be

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Employee Recognition Anniversaries 12 years Sarah Macapobre 11 years Nayeli Carlin Kevin Romine 9 years Hoa Ha Steven Stoffel 8 years Katarina Donohue 6 years Joanna Rauda 5 years Megan Terbay 3 year Ashley Esparza Anthony Gonzalez Christina Loya Thuan Phan Maria Wright 10 years 7 years 4 years 2 year Michelle Botta Rosalinda Marin Dighton Paulina Saucedo Angela Manzo Douglas Libby Margaux Velasquez Ryan Murillo Happy Birthdays Employee Growth Promotions Transfers Marcela Rodriges RO Case Manager CLICK ON THE BIRTHDAY CARD

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Employee Engagement HOW MANY LIVES DID OPTIMIANS SAVE AT OUR RECENT BLOOD DRIVE Enter your answer to our monthly question in the link below by no later than August 15th Anyone who participates will receive FIVE Optima Rewards Points You will also be entered in a raffle for a chance to win a 25 gift certificate Congrats to Shannon Payne for winning last month s Employee Engagement question 25 gift card coming your way July 4 1776