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EmployeeWelcome To Xtrutech LtdHandbook

WelcomeCompany HistoryVision MissionOur ValuesOur PeopleWhat to expectYour benefitsPay and annual leaveThe legal stuffHow we manage our teamsTable ofContents

WelcomeWelcome to Xtrutech, as we grow and increase our employees we want to ensure we have inplace not only the formal policies and procedures but that we all feel a valued part of thecompany. We have developed this guide for all employees to show who we are and what we do.We also have in place formal policies and procedures but, being a part of our team is muchmore than that and through this guide we show you, who we really are and how we manage ourpeople and the business.Being at work should be a positive and fun experience and we work as a team to make thispossible. Individuals have different needs and it’s up to us all to support all of these. The formalpolicies and procedures are in place to assist with day to day but there are also other importantaspects we wanted to show you. By joining our team you become as part of an amazing andcreative organisation and here we show you why.We understand that starting a new company can be daunting - the names to remember, thedifferent parts of our role to learn, and getting to grips with company protocol.Use this handbook as a guide to help you settle in - it will help you learn the ropes and get toknow us and our values that little bit better!We hope you enjoy your first few days and weeks here, and if there’s anything we can help youwith, just ask.Graham EdwardsDirectorRichard JohnsonDirectorRyan MooreManaging DirectorAndy DavisOpertions Director

CompanyHistoryFounded in 2002, Xtrutech specialise in the design &manufacture of XTS Twin-Screw Extruders. To create aseamless production or laboratory line, we also manufacturecooling systems, feeders, and ancillary equipment.We are experienced in creating extruders for a diverse rangeof industries including Powder Coatings, Thermoplastics,Biopolymers, Medical Plastics, Chemicals, Food andPharmaceuticals.Xtrutech are also a leading independent supplier of spareparts and services for Twin Screw Extrusion. We supply OEMspares for most other extruder manufacturers, such as APV /Baker Perkins, Leistritz, W&P / Coperion, Maris, Berstorff,Century, Thermo Prism, and Brabender.Our highly qualified team can provide a range of engineeringservices such as process optimisation, machine inspections, wearmeasurements and more…Xtrutech’s UK Headquarters are situated in Stoke-on-Trent. This iswhere our sales, design and engineering team are located. Wehave sales representatives positioned throughout Europe, Asia &Russia to provide further assistance to our global customers.Our secondary location is in Philadelphia, USA. The NorthAmerican Headquarters operate as Xtrutech Inc. The teamprovide dedicated customer service to our valued customers inNorth, South and Central America.

Vision &VisionMissionAt Xtrutech, we envision a future where excellence is not just a goal but a standard ingrainedin every facet of our operations. We aspire to be the epitome of innovation, integrity, andinclusivity in our industry, setting benchmarks for service quality and ethical conduct. Ourvision extends beyond mere success; we aim to be a catalysts for positive change,empowering our team to thrive and inspiring others to follow suit. Together, we envisage alandscape where every interaction, every endeavor, reflects our unwavering commitment toexcellence and continuous improvement. This is the future we strive to create—one whereXtrutech stands as a beacon of distinction, driving progress and shaping a brightertomorrow.MissionOur core mission revolves around delivering exceptional service and constantly enhancingour methods. This commitment extends to both our market and clients, encompassing everyindividual within Xtrutech. The quality of our external service mirrors our internal operations.Are we respectful to colleagues? Do we minimise hierarchy and avoid office politics? Do wecommunicate openly, even during challenging times? Maintaining positivity amidstuncertainty is crucial. At Xtrutech, we prioritise translating our principles into actions. We aimto foster a culture of fairness and collaboration, fundamental to our success. We fostertransparent management practices, recognising that clarity and support are essential forefficient execution. Our emphasis on forward-thinking and innovation ensures recognitionand rewards for proactive contributions. Ultimately, our success stems from the collectiveenergy, dedication, and shared vision of our team. Xtrutech prides itself on delivering anintegrated service with professionalism and ethical conduct, surpassing industry standards.We hold ourselves and our team to high standards, reflecting individual integrity, purpose,and determination. Embracing continuous improvement is fundamental, and all employeesare expected to engage in this ongoing process. Working for a company with a cleardirection and a trajectory of growth, professionalism, and ambition is both fulfilling andexhilarating.

ValuesOurCustomer FocusedInnovationInclusivityCustomer focus is not just a priority but a guiding principlethat drives our decision-making and actions at every level ofour organisation.We continuously seek new ideas, solutions, and approachesto enhance our products, services, and processes.We recognise that diverse teams drive innovation and fostercreativity, and we are dedicated to promoting inclusivity in allaspects of our organisation.RespectWe value open communication, collaboration, and teamwork,and we strive to create an environment where all individualsfeel heard, valued, and supported.

OurPeopleOur people are at the heart of our business and continue to be the bedrock of our success. We areproud of our culture, which emphasises engagement, fullfilment, and collaboration to stimulatepersonal ambition and development, and we are committed to making your career at Xtrutech asenjoyable, challenging and rewarding as possible. Our company values underpin the Xtrutech cultureand are integral to our success.We all hold each other to account and have a responsibility to support each other in promoting anddemonstrating our values every day. It’s important to take the time to compliment others!Through our values we give our customers the best levels of service and the best experiences. Theyenhance our working lives and we actively promote these across the business. These values are not just written words but are the foundation of the company. They give meaning towhat we do, how we work and how we work with our clients. As employees we actively embrace thesecore values and promote them in our everyday working.

What toexpectYour first days and weeksYour first monthAfter six monthsThe aim of your first day is for you to understand what we do as a business, but also everyone’sspecific role. After your fully packed first day, you will be immersed within your team who willteach you the ropes and help you get settled in. You’ll also have the chance to meet with all thedepartmental managers to help you gain an insight into each department.After one month, you’ll meet with your manager for an informal review of your performance. Thisis your opportunity to share your experience so far, and discuss ideas and and any feedback youmay have. We value feedback, so we’re keen to hear your thoughts and ideas.You are now part of the furniture, but no less valued! We hope by this point you have had theopportunity to build great relationships with your colleagues and undertake a number of learningand development opportunities. From this point on, you and your Manager will have regular 1:1meetings for a mutual and candid discussion about your role, performance and wellbeing withinthe company. These will be formally documented, and you will have time to prepare for thesemeetings, with the opportunity to demonstrate how your performance aligns with our companyvalues and goals.Your formal probation period ends after six months - and a 1:1 appraisal will enable you and yourmanager to reflect on your time in the company so far. Passing your probation is an opportunityfor your team to give you a big ‘woohoo!’ and congratulate you. HR will arrange all the formalities and ensure all your employee benefits are activated.One year

Your BenefitsHealth Cash PlanAnnual Leave days+ Bank HolidaysOnce you have passed your probation, your Healthshield Cash Plan will be activated. Thisenables you to claim money back for dental, optical and physio costs, alongside access to mentalhealth support, remote GP appointments, counsellors, skin cancer detection and more.Health cash plan Discount ShoppingVouchersDiscount Shopping VouchersPerks is part of health shield and is a reward scheme offering hundreds of deals and discountsfrom the brands you know and love. Acces to this will come with your acces to Healthshield.PensionYou will automatically be signed into the company pension scheme. Information about thisscheme will be sent to you by email. You will also be given the option to Opt Out should you wishto. There is a three month wait period before your pension will start.

Pay and Annual LeavePay DayPay SlipsAnnual LeaveOur normal pay day is the last working day of the month. Where this dayfalls on a weekend or public holiday, then payment will be processed onthe preceding Friday.Before your first pay, you will be sent an email to your mailbox from Sageasking you to login. Please do this so that when your payslips are sent outyou can access them. You’ll receive a notification by email from no-reply@sageonline.co.uk, please create your account as soon as youcan. After this, each month an email will let you know your payslip is nowavailable to view on Sage. Your payslip will show how your pay has beencalculated and details of any deductions that have been made. Pleaseraise any queries regarding pay with Sarah. All employees are entitled to 25 days leave per annum plus English PublicHolidays. Leave entitlements are calculated on a pro rata basis for parttime employees. Depending on how it falls a number of days will automatically be deductedfrom your annual leave allowance each year to cover the office shut downover Christmas and new year.