The 12 Journeys Partner Guidebook : simplebooklet.com

Table of Contents Welcome - Page 5● Introduction to the 12 Journeys Authorized Partner Network● Emphasizing Community, Products, and Objectives Nature of Service: Deﬁning the Scope of the 12 Journeys Program - Page 6● Understanding What the 12 Journeys Program Is and Isn't● Scope of the Coaching Service● Distinction from Therapy or Medical Intervention● Role of the Program in Personal DevelopmentJoining the Limitless Giant Community (LGC)- Page 7● Requirement and Beneﬁts for Partners.● Structured Learning and Community Engagement Opportunities.● Exclusive Access to Continuous Personal and Professional Development Resources. Authorized Partner Beneﬁts - Page 8● Access to Cutting-Edge Coaching Tools● Community Beneﬁts: Networking and Collaborations● Educational Opportunities: Elevate Your Expertise● Wholesale Pricing: Exclusive Economic Beneﬁts● Marketing Permissions: Amplify Your Presence● Access to Exclusive Events and Resources Authorized Partner Guidelines - Page 10● Authorized Partner Code of Conduct● Ethical Business Conduct● Maintaining Partnership Integrity● Standards for Interactions with Clients and Other Partners Page 2

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Table of Contents Continued Conﬂict Resolution and Legal Governance - Page 11● Conﬂict Resolution Process● Legal Governance and Compliance● Commitment to Fair and Legal Resolution Role of Coaches: Expertise and Qualiﬁcations - Page 12● Qualiﬁcations of Coaches● Training and Continuous Development● Ethics and Professional Standards Personal Responsibility: Maximizing Your Journey in the 12 Journeys Program - Page 13● Embracing a Growth Mindset● Preparation and Engagement● Active Participation and Communication● Integrating Learnings into Daily Life● Seeking Support When Needed Professional Marketing Standards - Page 14● Directions for Marketing Materials and Online Presence● Brand Identity and Consistency● Product Positioning and Messaging● Usage of 12 Journeys Resources● Compliance and Ethics in Marketing Trademarks and Copyright - Page 16● Rules for the Usage of 12 Journeys Trademarks and Copyrights● Importance of Adhering to Legal and Ethical Standards Authorized Partner Resources - Page 18● 12 Journeys Electronic Proﬁle Information Center● Educational Opportunities and Professional Development● Awards Program: Recognition of Excellence Page 3

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Table of Contents Continued Authorized Partner Renewal - Page 20● Annual Renewal● Non-Renewal of Authorized Partnership● Impact on Partner Status and Beneﬁts Ordering and Shipping - Page 23● Guidelines for Placing Orders and Payment Methods● Shipping Guidelines for Different Regions● Pricing Information● Policies on Returns and Translated Materials Accessibility and Inclusivity Disclaimer - Page 25● Commitment to Accessibility● Available Formats● Language Inclusivity Contact Information - Page 27● Connecting with Mandelbrot Productions● Physical Address, Phone Number, and Email Address Appendix A: Detailed Brand Colors and Logo GuidelinesAppendix B: Welcome Kit for PartnersPage 4

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WelcomeWelcome to the 12 Journeys Authorized Partner Network!We are thrilled to extend a warm welcome to you as a valuable member of our Authorized PartnerNetwork. Your journey with us marks the beginning of an enriching collaboration that aims to enhancepersonal and professional growth, both for yourself and those you guide.Our Community: A Tapestry of Growth and ConnectionAt the heart of the 12 Journeys lies our vibrant community. As a partner, you are now part of a diversenetwork of skilled coaches, mentors, and professionals, each contributing unique perspectives andexperiences. Our community is a fertile ground for exchanging ideas, building relationships, andfostering mutual growth. Here, you’ll ﬁnd support, inspiration, and camaraderie, as we all strivetowards a common goal: empowering individuals to navigate their personal and professional journeyswith conﬁdence and clarity.Our Products: Tools for TransformationThe 12 Journeys methodology is a meticulously crafted suite of coaching tools, resources, andframeworks designed to facilitate transformational experiences. These products are not just tools;they are bridges that connect individuals to their potentials, goals, and dreams. As an AuthorizedPartner, you gain access to these powerful resources, enabling you to offer more impactful guidanceand support. From comprehensive prompt frameworks to interactive digital platforms, our productsare designed to cater to a wide range of coaching scenarios, ensuring you are well-equipped to meetthe diverse needs of those you guide.Our Objectives: Elevating Coaching StandardsOur mission transcends beyond providing excellent coaching tools. We are committed to elevatingthe standards of coaching and personal development worldwide. Through your partnership with us,you become a torchbearer of this mission. We encourage you to uphold the highest standards ofprofessionalism, integrity, and empathy. Together, we aim to create a ripple effect of positive change,touching lives and transforming them for the better.In summary, your partnership with the 12 Journeys Authorized Partner Network is more than analliance; it is an invitation to be part of a movement that values growth, connection, andtransformation. We are excited to embark on this journey with you, and we look forward to seeing theincredible impact you will make.Welcome aboard!Nicholas T Smith & Ryan R MorrisPage 5

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Nature of Service: Deﬁning the Scope of the 12 Journeys ProgramUnderstanding What the 12 Journeys Program Is and Isn't Scope of the Coaching Service:● The 12 Journeys program is designed to offer guidance and support in personaldevelopment and self-improvement. Our approach is grounded in coaching techniquesthat encourage self-exploration, personal growth, and practical application of variouslife skills.● This program focuses on areas such as goal setting, overcoming personal challenges,developing effective communication skills, and enhancing overall well-being. Distinction from Therapy or Medical Intervention:● While our program provides valuable tools for personal development, it is crucial tounderstand that it is not a substitute for therapeutic or medical interventions. Ourservices do not include psychological counseling, psychiatric treatment, or any form ofmedical diagnosis or treatment.● If you have mental health concerns or are in need of psychological or psychiatric help,we strongly recommend seeking assistance from qualiﬁed professionals in those ﬁelds. Role of the Program in Personal Development:● The 12 Journeys program serves as a complement to your personal developmentefforts. It provides a structured framework to help you understand and navigate variousaspects of your life, but it does not replace professional medical or psychologicaladvice.● Participation in the program should be seen as part of a broader personal growthstrategy, which may include other forms of support like therapy, counseling, or medicaladvice, especially if dealing with complex mental health issues.Page 6

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Joining the Limitless Giant Community (LGC)Requirement for Partners:As part of their commitment to ongoing personal and self-development, all partners are required tojoin the Limitless Giant Community (LGC).Purpose and Vision:● Why Join: Embrace the belief that "anyone can become a Giant," proving to oneself and othersthe potential for growth and transformation.● Vision: The LGC aims to nurture Giants through continuous development, offering:● Weekly group coaching via Zoom.● Educational training and content.● Optional one-on-one coaching.● A supportive community for collaboration, celebration, and solution-ﬁnding.Membership Beneﬁts:● Access to member-only tools, training, and resources register for your partner account herehttps://www.my12journeys.com/landing?space_id=13093987● Engagement in a Facebook community, fostering communication and deeper understanding ofthe journeys.● Special events and exclusive content, including the "Gigantes Inﬁnitus" series.● Weekly Zoom gatherings with a structured format for learning and support.Contribution and Growth:● Founding members and regular members contribute through a one-time fee or monthlysubscription.● A portion of the subscription fees is dedicated to educational initiatives for youth.Special Features and Opportunities:● Regular Q&A sessions with Nick and Ryan to reinforce the 12 Journeys.● Special guest appearances and varied topical discussions.● Opportunities to deepen course understanding, discover personal vision, and explore coachingpathways.Commitment to the Community:Joining the LGC is not just a membership; it's a commitment to growth, both personal and within thecommunity. It's an opportunity to be part of a movement that values transformation and continuouslearning.Page 7

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Authorized Partner BeneﬁtsUnlocking Potential Through PartnershipWelcome to the Array of Beneﬁts as a 12 Journeys Authorized PartnerAs a member of the 12 Journeys Authorized Partner Network, you are entitled to a spectrum ofbeneﬁts designed to empower your coaching practice and enhance your professional journey. Ourcomprehensive suite of beneﬁts is tailored to meet your needs and foster a thriving community oflike-minded professionals.1. Access to Cutting-Edge Coaching Tools● Comprehensive Prompt Framework: Receive exclusive access to our state-of-the-art promptframework, empowering you to facilitate deep, transformative conversations.● Digital Tools and Platforms: Utilize advanced digital tools and platforms for a more interactiveand engaging coaching experience.2. Community Beneﬁts: Networking and Collaborations● Community Forums and Groups: Join our dynamic community forums and groups to connect,share insights, and collaborate with fellow coaches.● Peer-to-Peer Learning: Engage in peer-to-peer learning sessions, where you can exchange bestpractices and innovative coaching techniques.3. Educational Opportunities: Elevate Your Expertise● Continued Learning Modules: Access a range of continued learning modules, keeping youabreast of the latest developments in coaching methodologies.● Certiﬁcation Programs: Participate in exclusive certiﬁcation programs designed to enhanceyour skills and credibility as a coach.4. Wholesale Pricing: Exclusive Economic Beneﬁts● Discounted Rates: Beneﬁt from discounted rates on 12 Journeys products and services,allowing you to leverage our resources at a fraction of the cost.● Bulk Purchase Offers: Take advantage of special bulk purchase offers, ideal for expanding yourcoaching tools and resources.Page 8

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5. Marketing Permissions: Amplify Your Presence● Brand Association: Leverage the 12 Journeys brand in your marketing efforts, enhancing yourvisibility and credibility.● Marketing Materials: Access a library of professionally designed marketing materials,customizable to your branding needs.6. Access to Exclusive Events and Resources● Invitations to Exclusive Events: Receive invitations to exclusive events, including workshops,seminars, and retreats, offering unique networking and learning opportunities.● Resource Library: Gain access to an extensive resource library, including case studies, researchpapers, and coaching guides.In conclusion, as an Authorized Partner of the 12 Journeys, you are equipped with a plethora ofresources, opportunities, and a supportive community to enhance your coaching practice. Thesebeneﬁts are a testament to our commitment to your growth and success in the transformative journeyof coaching.Page 9

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Authorized Partner GuidelinesUpholding Excellence and IntegrityAuthorized Partner Code of ConductAs a member of the 12 Journeys Authorized Partner Network, you are not only a representative of ourbrand but also an ambassador of our values and ethics. This Code of Conduct outlines the standardsand expectations we uphold to ensure a professional, respectful, and ethical environment for all ourpartners, clients, and community members.1. Ethical Business Conduct● Honesty and Integrity: Conduct all business dealings with honesty and integrity. Avoidmisrepresentation of products, services, and qualiﬁcations.● Conﬁdentiality and Privacy: Respect the conﬁdentiality and privacy of clients and otherpartners. Ensure all personal information is handled with the utmost care and security.● Compliance with Laws and Regulations: Adhere strictly to all relevant laws, regulations, andprofessional guidelines. This includes adherence to coaching ethics and standards.2. Maintaining Partnership Integrity● Quality of Service: Provide the highest quality of service to your clients, ensuring that yourpractices align with the 12 Journeys methodologies and standards.● Brand Representation: Represent the 12 Journeys brand with professionalism. Ensure yourmarketing and promotional activities align with our brand guidelines and values.● Conﬂict Resolution: Engage in constructive and respectful conﬂict resolution should disputesor disagreements arise within the network.3. Standards for Interactions with Clients and Other Partners● Respect and Inclusivity: Treat clients and fellow partners with respect and inclusivity,regardless of their background, beliefs, or experiences.● Professional Boundaries: Maintain appropriate professional boundaries in all interactions.Avoid conﬂicts of interest and ensure that your personal beliefs do not inﬂuence yourprofessional conduct.● Collaborative Spirit: Foster a collaborative and supportive environment. Share knowledge,experiences, and resources with fellow partners to strengthen the community.Page 10

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Conﬂict Resolution and Legal GovernanceNavigating Disputes with Fairness and Legal Compliance1. Conﬂict Resolution Process:● Initial Steps: In the event of a dispute, the ﬁrst step is to attempt an amicable resolutionthrough direct communication. Parties involved should discuss the issue openly and seek amutually agreeable solution.● Mediation: If initial efforts do not resolve the conﬂict, we encourage mediation. This involves aneutral third party who can facilitate discussions and help reach an agreement.● Escalation: Should mediation not lead to a resolution, the conﬂict may be escalated to ourdesignated conﬂict resolution team within the 12 Journeys network for further assistance.2. Legal Governance and Compliance:● Governing Law: All conﬂict resolution processes, agreements, and related legal matters aregoverned by the laws of the State of Utah. This ensures a consistent legal framework andclarity in legal proceedings.● Jurisdiction: Any legal disputes or proceedings arising from conﬂicts within the 12 JourneysAuthorized Partner Network will fall under the jurisdiction of the competent courts in the Stateof Utah.● Compliance with State Laws: All parties are required to comply with the legal requirements andstandards set forth by the State of Utah during the conﬂict resolution process.3. Commitment to Fair and Legal Resolution:● Respect for Legal Boundaries: We are committed to ensuring that all conﬂict resolutionadheres to legal standards and respects the rights of all parties involved.● Transparency: Throughout the conﬂict resolution process, we maintain transparency with allparties, providing necessary information and updates as required by law.● Support and Guidance: Our network offers support and guidance throughout the conﬂictresolution process, ensuring that partners are aware of their rights and responsibilities underthe law.Conclusion: A Framework for Resolution and Respect● By clearly deﬁning our conﬂict resolution process and its governance under the laws of theState of Utah, we aim to provide a fair, legally compliant, and effective framework for resolvingdisputes within our network. This approach is designed to uphold the integrity andprofessionalism of the 12 Journeys Authorized Partner Network, ensuring that all conﬂicts aremanaged with fairness and legal precision.Page 11

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Role of Coaches: Expertise and QualiﬁcationsEnsuring High Standards of Coaching in the 12 Journeys Program Qualiﬁcations of Coaches:● All coaches in the 12 Journeys program are required to complete the 12 Journeyscertiﬁed facilitator training. This ensures a foundational understanding of core coachingprinciples and methodologies.● In addition to coaching certiﬁcation, many of our coaches also hold degrees or havesigniﬁcant experience in related ﬁelds such as psychology, education, leadershipdevelopment, or counseling. Training and Continuous Development:● Our coaches undergo a rigorous initial training program that covers the speciﬁcmethodologies and tools used in the 12 Journeys program. This training is designed toensure consistency and quality across all coaching interactions.● Continuous professional development is a cornerstone of our approach. Coaches areencouraged and supported to engage in ongoing learning and development activities,including advanced coaching techniques, specialty workshops, and peer-to-peerlearning sessions. Ethics and Professional Standards:● We adhere to the highest standards of ethics and professional conduct. This includesconﬁdentiality, respect for client autonomy, and a commitment to non-discriminatorypractices.● Our coaches are trained to recognize the boundaries of their expertise. If a client'sneeds extend beyond the scope of coaching, coaches are instructed to refer them toappropriate professionals, such as licensed therapists or medical practitioners.Conclusion: Qualiﬁed Coaches Committed to Your JourneyPage 12

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Personal Responsibility: Maximizing Your Journey in the 12 JourneysProgramEmpowering Yourself through Active Participation Embracing a Growth Mindset:● Approach your journey with an open and growth-oriented mindset. Be ready to embracenew ideas, challenge your assumptions, and explore different perspectives.● Recognize that personal development is a continuous process. Celebrate your progressand view challenges as opportunities for growth. Preparation and Engagement:● Prioritize your sessions with the coach. Ensure you are in a distraction-free environmentto fully engage in the conversations.● Prepare for each session by reﬂecting on your goals, challenges, and any insights you'vegained since the last meeting. This preparation can help make your sessions moreproductive and focused. Active Participation and Communication:● Be an active participant in your coaching sessions. Share your thoughts openly andprovide feedback to your coach about what is or isn't working for you.● Effective communication is key. If there are speciﬁc areas you wish to explore or goalsyou want to focus on, communicate these clearly to your coach. Integrating Learnings into Daily Life:● Apply the insights and strategies from your coaching sessions into your daily life.Practicing these learnings consistently can lead to more profound and lasting changes.● Set aside time each week to reﬂect on your progress and how you are implementing thelearnings. Adjust your strategies as needed based on these reﬂections. Seeking Support When Needed:● If you encounter challenges or feel stuck, don't hesitate to seek additional support fromyour coach. Open communication can help tailor the program to better suit your needs.Conclusion: Your Role in Shaping the Journey● Remember, the effectiveness of the 12 Journeys program signiﬁcantly depends on yourengagement and willingness to apply the learnings. By taking personal responsibility for yourparticipation, you can maximize the beneﬁts and truly empower your journey of personalgrowth.Page 13

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Professional Marketing StandardsCrafting a Cohesive and Ethical Marketing PresenceDirections for Marketing Materials and Online PresenceIn an era where marketing is a crucial aspect of business growth, it's essential to maintain highstandards in all your promotional activities. As a 12 Journeys Authorized Partner, you are expected toadhere to speciﬁc guidelines to ensure a consistent, professional, and ethical marketing approach.1. Brand Identity and Consistency● Brand Alignment: Ensure that your marketing materials are aligned with the 12 Journeys brandidentity. Use approved logos, color schemes, and fonts to maintain brand consistency.● Co-Branding: When co-branding, your branding should complement, not overshadow, the 12Journeys branding. Balance is key to a harmonious and professional appearance.2. Product Positioning and Messaging● Accurate Representation: Position 12 Journeys products accurately. Avoid exaggeratingcapabilities or outcomes. Ensure that all claims are substantiated and in line with our corevalues.● Target Audience Engagement: Tailor your messaging to resonate with your target audiencewhile maintaining the integrity of the 12 Journeys philosophy. Understand their needs and howour products can meet those needs.3. Usage of 12 Journeys Resources● Resource Utilization: Utilize 12 Journeys marketing resources and templates where available.These resources are designed to assist you in creating effective and compliant marketingmaterials.● Digital Footprint: Maintain a professional and ethical online presence. This includes yourwebsite, social media, and any digital advertisements. Ensure that all content is respectful,inclusive, and aligns with the 12 Journeys ethos.4. Compliance and Ethics in Marketing● Legal Compliance: Ensure that all marketing activities comply with local and internationaladvertising laws and regulations.● Ethical Marketing Practices: Avoid misleading or manipulative tactics. Focus on honest,transparent, and respectful marketing practices that reﬂect the integrity of the 12 Journeysbrand.Page 14

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Trademarks and CopyrightNavigating Intellectual Property with Respect and IntegrityRules for the Usage of 12 Journeys Trademarks and CopyrightsAs an Authorized Partner of the 12 Journeys, it is imperative to understand and respect theintellectual property rights associated with our brand. This section outlines the rules and guidelinesfor appropriately using 12 Journeys trademarks and copyrighted materials.1. Authorized Use of Trademarks● Proper Use: Use the 12 Journeys trademarks (including logos, brand names, and taglines) onlyas authorized. Ensure that their use is relevant and adds value to your marketing or educationalmaterials.● No Modiﬁcation: Do not alter, modify, or distort the trademarks in any way. This includeschanges in color, proportion, or design.● Acknowledgment of Ownership: Always acknowledge the 12 Journeys as the owner of itstrademarks. Include a statement in your materials that the trademarks are owned by the 12Journeys and used under license.2. Compliance with Copyright Laws● Authorized Reproduction: Reproduce and distribute 12 Journeys copyrighted materials only aspermitted under your partnership agreement. This includes coaching materials, training guides,and promotional content.● Citations and Acknowledgments: When using or referencing 12 Journeys content, provideproper citations and acknowledgments, giving credit to the original source.3. Digital Content and Online Use● Online Sharing: When sharing 12 Journeys content online (including websites, social media,and digital platforms), ensure that the usage aligns with our guidelines and is appropriatelylicensed.● Respecting Digital Rights: Be mindful of the digital rights associated with 12 Journeysmaterials. Unauthorized copying, sharing, or distribution of digital content is strictly prohibited.● See Appendix A for more details.Page 16

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Importance of Adhering to Legal and Ethical StandardsRespecting trademarks and copyrights is not just a legal obligation but also a reﬂection of yourcommitment to ethical business practices. By adhering to these guidelines, you help maintain theintegrity of the 12 Journeys brand and its intellectual property. This respect for legal and ethicalstandards is fundamental to building trust with clients and within the partner community.Violations of these guidelines can lead to legal consequences and may impact your AuthorizedPartner status. It is, therefore, crucial to stay informed and vigilant in your use of 12 Journeysintellectual property.Page 17

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Authorized Partner ResourcesEmpowering Partners with Exclusive Resources and OpportunitiesMaximizing Your Potential with 12 Journeys ResourcesAs a part of the 12 Journeys Authorized Partner Network, you have access to a wealth of resourcesdesigned to support and enhance your coaching practice. This section provides detailed informationon the exclusive resources available to you, ensuring you can fully leverage the beneﬁts of ourpartnership.1. Educational Opportunities and Professional Development● Exclusive Workshops and Webinars: Participate in workshops and webinars led by industryexperts, covering a range of topics from advanced coaching techniques to businessdevelopment strategies.● Certiﬁcation and Specialization Courses: Enroll in certiﬁcation courses and specializationprograms to enhance your skills and credentials. These courses are designed to deepen yourexpertise in speciﬁc areas of coaching and personal development.● Continuous Learning Resources: Access a library of e-books, articles, and videos, providingongoing learning and development opportunities.● Private Partner Portal: Access exclusive partner resources, tools, and a vast community herehttps://www.my12journeys.com/landing?space_id=130939873. Awards Program: Recognition of Excellence● Annual Awards: Engage in the Annual 12 Journeys Awards Program, recognizing outstandingachievements and contributions in the ﬁeld of coaching.● Nomination and Participation: As an Authorized Partner, you are eligible to nominate yourselfor your peers for various award categories, celebrating excellence and innovation.● Networking Opportunities: The Awards Program also serves as a platform for networking withpeers and leaders in the coaching community, fostering connections and collaborations.In conclusion, the resources provided to you as an Authorized Partner are designed to empower yourcoaching journey, offering a blend of practical tools, educational opportunities, and recognitionprograms. By effectively utilizing these resources, you can enhance your practice, grow professionally,and contribute signiﬁcantly to the 12 Journeys community.Page 18

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Authorized Partner RenewalSustaining and Nurturing Our PartnershipAnnual Renewal: Keeping Your Partnership Active and FlourishingAs an Authorized Partner of the 12 Journeys, it is essential to keep your partnership active and up todate. The annual renewal process is straightforward yet vital in maintaining the quality and integrity ofour network.1. Procedures and Requirements for Annual Partnership Renewal● Renewal Notiﬁcation: Approximately 60 days before your partnership expires, you will receive arenewal notiﬁcation via email.● Review of Performance and Compliance: Before renewal, your performance and adherence tothe 12 Journeys guidelines and standards will be reviewed.● Renewal Application: Complete the renewal application, which may include updates to yourbusiness information, coaching successes, and feedback on the 12 Journeys resources.● Renewal Fee: Pay the annual renewal fee, which contributes to the continuous enhancement ofpartner resources and support services.● Continued Education: Demonstrate your ongoing commitment to professional development bycompleting any required continuing education modules.Non-Renewal of Authorized Partnership: Understanding the ImplicationsIn the event that your Authorized Partnership is not renewed, it's important to understand theimplications and procedures involved.1. Consequences and Procedures for Non-Renewal● Notiﬁcation of Non-Renewal: If your partnership is not renewed, you will be notiﬁed in writingwith an explanation of the reasons.● Transition Period: A transition period may be provided to allow you to adjust your businesspractices accordingly.● Termination of Access: Access to 12 Journeys resources, branding, and marketing materialswill be revoked upon non-renewal.● Client Transition: Guidance will be provided on how to transition your clients, ensuring theycontinue to receive quality coaching services.Page 19

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2. Impact on Partner Status and Beneﬁts● Loss of Authorized Partner Status: Non-renewal results in the loss of your Authorized Partnerstatus and all associated beneﬁts.● Reapplication: Should circumstances change, you may reapply for partnership, subject to areview of your application and adherence to 12 Journeys standards.In conclusion, the annual renewal process is a critical aspect of maintaining your status as anAuthorized Partner of the 12 Journeys. It ensures that all partners continue to meet the highstandards set by our network and contribute positively to the coaching community.Page 20

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Voluntary Participation: Understanding Your Rights and ChoicesYour Freedom to Choose in the 12 Journeys Program Right to Discontinue Participation:● As a participant in the 12 Journeys program, you have the full right to discontinue yourinvolvement at any time. Your decision to leave the program is respected, and nopenalties or negative consequences will ensue.● If you choose to discontinue, we encourage you to inform your coach or the programadministrator, providing feedback on your reasons for leaving, if you are comfortabledoing so. Process for Discontinuing Involvement:● To discontinue your participation, simply notify your coach or contact our support team.We will guide you through the process, which is designed to be straightforward andrespectful of your decision.● Upon discontinuation, any scheduled sessions or activities will be canceled, and you willno longer receive program communications. Implications of Discontinuation:● If you have paid for services in advance, you may be eligible for a refund for unusedsessions, in accordance with our refund policy.● Discontinuing the program will not affect your ability to rejoin in the future. Should youdecide to return, you are welcome to re-enroll based on the program’s availability. Support After Discontinuation:● Even after discontinuing, our team remains available to provide support or address anyconcerns. We are committed to ensuring a positive and respectful closure to yourjourney with us.● We also welcome any feedback or suggestions you may have about your experience, asit helps us continuously improve the program.Conclusion: Empowering You with Choice● The 12 Journeys program is a journey of personal development, and your autonomy in thisjourney is paramount. We honor your right to choose what is best for you and support yourdecision, whether it involves continuing or discontinuing your participation.Page 21

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Ordering and ShippingStreamlining Your Access to 12 Journeys ResourcesEﬃcient and Hassle-Free Order ManagementAs a 12 Journeys Authorized Partner, you have the privilege of accessing our premium coachingresources. This section provides you with clear guidelines on placing orders, payment methods,shipping procedures, and our policies on returns and translated materials, ensuring a smooth andeﬃcient experience.1. Guidelines for Placing Orders● Order Placement: Orders can be placed through our dedicated partner portal or by emailing usyour order at mandelbrotllc@gmail.com. Ensure your account details are up-to-date tofacilitate a seamless ordering process.● Product Selection: Choose from a wide range of products including coaching tools, books, anddigital resources. Detailed descriptions and speciﬁcations are provided to help you makeinformed decisions.● Order Conﬁrmation: Upon placing an order, you will receive a conﬁrmation email with the orderdetails and expected delivery timeline.2. Payment Methods● Flexible Payment Options: We offer a variety of payment methods including credit/debit cards,bank transfers, and online payment systems.● Secure Transactions: All transactions are secured with advanced encryption to protect yourﬁnancial information.● Invoicing: Invoices are generated automatically and can be accessed through the partnerportal. Prompt payment ensures timely processing and delivery of orders.3. Shipping Guidelines for Different Regions● Regional Shipping Options: We provide shipping options tailored to various regions, includingexpress and standard delivery.● Tracking and Updates: Once your order is shipped, you will receive a tracking number tomonitor the delivery status.● Customs and Duties: For international orders, be aware of potential customs duties and taxeswhich are the responsibility of the recipient.Page 22

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4. Pricing Information● Competitive Pricing: We offer competitive pricing for our partners. Prices are listed on thepartner portal and are subject to change.● Volume Discounts: Take advantage of volume discounts for bulk orders, providing signiﬁcantsavings on large purchases.5. Policies on Returns and Translated Materials● Return Policy: In case of defective or incorrect items, we accept returns within a speciﬁedperiod. Refer to our return policy for detailed information.● Translated Materials: We offer resources in multiple languages. Note that translated materialsmay have different return policies and availability.In conclusion, these guidelines are designed to ensure that your experience with ordering andreceiving 12 Journeys products is eﬃcient, secure, and satisfactory. Adhering to these procedures willenable a smooth transaction and delivery process, allowing you to focus more on your coachingpractice.Page 23

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Accessibility and Inclusivity DisclaimerEnsuring Everyone Can Access Our GuidebookCommitment to Accessibility:● Mandelbrot Productions is dedicated to making the "12 Journeys Authorized Partner Network"guidebook accessible to all partners, regardless of ability or language proﬁciency.● We understand the importance of inclusivity and are committed to providing resources that areaccessible to everyone.Available Formats:● Standard Format: The guidebook is available in a standard PDF format, which is compatiblewith screen readers and other assistive technologies.● Alternative Formats: Upon request, the guidebook can be provided in additional formats suchas:● Large print for those with visual impairments.● Audio format for partners who prefer or require auditory learning materials.● Braille format for partners with signiﬁcant visual impairments.Language Inclusivity:● Non-English Speakers: Recognizing the diversity of our partner network, we offer theguidebook in multiple languages to cater to non-native English speakers.● Translation Requests: Should you require the guidebook in a language not currently offered,please contact us at mandelbrotllc@gmail.com. We will do our best to accommodate yourrequest.Requesting Alternative Formats or Languages:● To request the guidebook in an alternative format or language, please contact our PartnerSupport team at mandelbrotllc@gmail.com.● Please specify your preferred format or language, and we will endeavor to provide theguidebook in a way that best suits your needs.Feedback and Continuous Improvement:● We welcome feedback on how to improve the accessibility and inclusivity of our materials.Please share your suggestions or experiences to help us better serve all members of ourpartner network.Page 24

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Contact InformationConnecting with Mandelbrot ProductionsMandelbrot Productions Contact Details:● Physical Address:Mandelbrot Productions6334 S Hathaway StTaylorsville, UT 84123United States● Phone Number:For immediate assistance or inquiries, please call us at 801-835-2317. Our team is availableMonday through Friday, 9:00 AM to 5:00 PM Mountain Time.● Email Address:For general queries, partnership information, or feedback, feel free to email us atmandelbrotllc@gmail.com. We strive to respond to all emails within 48 business hours.Feedback and Suggestions:● We value your input and are constantly looking to improve our services. Please share anyfeedback or suggestions you might have.● Feedback can be sent directly to our general email address or through a feedback formavailable on our partner portal.Conclusion: We're Here to Help● At Mandelbrot Productions, we are committed to providing our partners with accessible andresponsive support. Whether you have a query, require assistance, or wish to provide feedback,our team is here to ensure your experience with the 12 Journeys Authorized Partner Network isseamless and supportive.Page 26

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Appendix A: Detailed Brand Colors and Logo GuidelinesBrand Colors: Brown (#3B2313): A deep, grounded shade symbolizing stability and reliability, ideal for textand background elements in design. Green (#0B9444): Vibrant and lively, representing growth and renewal, perfect for highlightsand accents in visual materials. Peach (#F89A29): A warm, inviting color suitable for engaging and friendly design elements,enhancing approachability. Giant Blue (#42abdb): Conveys trust and professionalism, excellent for main themes andbackground designs. Giant Orange (#fe7624): Energetic and attention-grabbing, ideal for calls to action andimportant notices, ensuring visibility.Logos:● Primary Logo: Combines these colors in a balanced manner, reﬂecting the brand's values andmission.● Alternate Logos: Different versions for various contexts, adhering to the color scheme.● Do's and Don'ts: Maintain logo proportions and integrity. Do not alter the color scheme oroverlay other elements.Usage Guidelines:● Consistency: Apply these colors and the logo uniformly across all platforms and materials.● Co-Branding: Integrate colors and logo prominently and respectfully with partner brands.Resources and Contact:● Downloads: High-resolution logo ﬁles and color palettes on the partner portal.● Contact: mandelbrotllc@gmail.com for queries or approval requests.Page 27

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Logo Description and Symbolism:● Design: Tree within a circle, symbolizing internal growth journey.● Circle: Inner world and personal growth.● Roots (Six): 'Root journeys' foundation.● Branches (Five): 'Growth journeys' expansion.● X in Tree: Present-moment awareness.● Fruit: 'Legacy journey' outcomes.● Leaves: World's abundance and creativity.● Fractals: Limitless growth and learning.Conclusion:Adhering to these guidelines ensures consistent brand representation, maintaining the 12 Journeysbrand's professionalism and philosophy.Page 28

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Appendix B: Welcome Kit for PartnersPartners of the 12 Journeys Authorized Partner Network will receive a comprehensive welcome kit,designed to provide them with essential resources and tools for their journey. The kit includes:● The 12 Journeys Partner Guidebook:● Signed Copy of 'The Giants and the Smalls': A foundational book offering insights into theprogram's philosophy. You can access the digital copy herehttps://simplebooklet.com/thegiantsandthesmallsebook● Workbooks: Two copies of 'From Small to Giant Workbook: The Twelve Journeys' for personaland professional growth. You can access the digital copy herehttps://simplebooklet.com/fromsmalltogiantworkbook● Exclusive Portal Access: Partners gain access to a dedicated portal containing Giantresources, including logos, marketing materials, program links, and more.● Certiﬁcation Program Seat: Enrollment in the Giant Facilitators Certiﬁcation program forenhanced skills and knowledge.● Webinars and Trainings: Access to ongoing educational webinars and training sessions forcontinuous learning.● Private Partner Community: An exclusive community for collaboration, support, and sharingexperiences with other partners. Remember to register for your partner account herehttps://www.my12journeys.comThis welcome kit is a crucial step in acquainting partners with the tools and resources they need tothrive within the 12 Journeys network.Page 29

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An InvitationDo you know other people or organizations who would be a great ﬁt for this program?Share this message with them:I'm excited to share something I've been passionately working on: the "12 Journeys AuthorizedPartner Network." It's an innovative resource speciﬁcally designed for coaches and leaders, craftedto seamlessly enhance and elevate your current programs. Do you want to explore it? If so, I’ll sendyou the details.______________________________Embark on your transformative journey with the "12 Journeys Authorized Partner Network" andelevate your coaching career! This program offers robust support for new coaches, including tools forclient acquisition and a comprehensive training program to build trust in your coaching skills.Enhance your listening abilities through regular community engagement and training. Our scalablemodel supports growth in both individual coaching and organizational consulting. Plus, enjoy a 10%referral bonus when new partners you refer join our community. Join us to stay ahead with ongoingupdates and adaptations in this rapidly evolving ﬁeld. Explore and join our thriving network today!The "12 Journeys Authorized Partner Network" program offers a comprehensive package designed toempower and enhance new and established coaches.Here's a detailed list of 12 key beneﬁts included in the program:● Marketing Tools & Resources: While our partner program does not guarantee your success,Our tools assist you in your client acquisition, equipping you with tools to ﬁnd that ﬁrst client oradd value to your existing client base.● Partner Network Access: Opportunities for client referrals through a global network ofpartners.● Giant Facilitators Certiﬁcation: In-depth program to build trust in the coaching process.● Ongoing Webinars & Trainings: Regular educational sessions to enhance coaching skills.● Skill Development: Focus on improving coaching abilities for effective coaching.● Community Engagement: Regular interactions within the community for practical experienceand feedback.● Scalable Business Model: Framework for growth in individual and organizational coaching.● Adaptation to New Technologies: Ensures coaches stay current with evolving tech and trends.● Global Change Preparedness: Training to adapt to worldwide shifts and changes.● Referral Bonus Program: A 10% bonus for referring new partners to the community.Page 30

The 12 Journeys Partner Guidebook

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