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Territory Manager Start Guide

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24PV1053820 (5/23)TERRITORY MANAGER START GUIDEYour New Hire Experience Begins Here.

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Congrats on your new role and your decision to join our team at Patterson Veterinary.There are several training resources and learning opportunities to take advantage of within the companion animal learning community, as well as a few tasks you will need to complete alongside your manager. Your roadmap will help you to understand what needs to occur and associated deadlines for a task’s completion. If you have ques-tions, reach out to your manager for clarification and support.WELCOME!

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FIRST TWO WEEKS Company onboarding• Complete Patterson onboarding documents in Workday (typically completed within the first few days of hire)• Obtain access to Seismic via IT ServiceNow request • Ensure you have necessary logins for commonly used applications (reviewed in Getting You Ready to Sell course) • Familiarize yourself with Patterson’s marketing supply site, ConvergeTASKS TO COMPLETE

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FIRST 30 DAYS Company onboarding• Make benefits elections in Benefitsolver within 30 days of benefit eective date (1st of month) • Order business cards with your manager • Review and sign o on company policies as directed by your manager • Attend new hire orientation (onsite or virtual) information and training• Review Seismic training resources (located on Seismic Companion Animal Learning Community page on sidebar) • Watch Experience Patterson’s Values Through the Eyes of Our People & Customers (videos on Companion Animal Learning Community landing page) TASKS TO COMPLETE

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30-60 DAYS Company onboarding• Complete goal setting portion of performance review • Complete any assigned trainings in WorkdayTASKS TO COMPLETE

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FIRST TWO WEEKSComplete the following Companion Animal Learning Community courses: • Getting You Ready to Sell FIRST 30 DAYSComplete the following Companion Animal Learning Community courses: • Sales Structure & More • Preventative Maintenance & Equipment Maintenance Guide • Private Label Products • Patterson Technologies • Customer Education & Patterson Veterinary University (PVU) • Carew Dimensions of Professional Selling COURSES TO COMPLETE

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COURSES TO COMPLETE 30-60 DAYSCompanion Animal Learning Community courses • Warming Up to Hypothermia Prevention • Pawsonality Assessment