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EMPLOYEE BENEFITSGUIDE2023 - 2024An overview of the wide array of benefits provided byTemperature Control Solutions to help you enjoy increased well-being and financial security.

This booklet provides only a summary of your benefits. All services described within are subject to the definitions, limitations and exclusions set forth in each insurance carrier's or provider's contract.Employee Benefits Guide2023 - 2024 Temperature Control SolutionsAs an employee of Temperature Control Solutions, enjoying your work and making valuable contributions to business are equally vital. The health, satisfaction and security of you and your family are important, not only to your well-being, but ultimately, in terms of achieving the goals of our organization.For the 2023-2024 plan year, Temperature Control Solutions has worked hard to offer a competitive total rewards package that includes valuable and competitive benefit plans. These programs reflect our commitment to keeping our staff healthy and secure. We understand that your situation is unique, and Temperature Control Solutions is offering an overall benefits package that can be shaped and molded by you to fit your needs.This benefits booklet is a summary description of your Temperature Control Solutions benefit plans. If there is a discrepancy between these summaries and the written legal plan documents, the plan documents shall prevail. This booklet and plan summaries do not constitute a contract of employment.We hope this benefits booklet, along with our additional communication and decision-making tools, will help you make the best health care choices for you and your family.INTRODUCTIONEligibility & EnrollmentAs a full-time employee working 30+ hours/week you are eligible for benefits. You can enroll or make changes during our annual enrollment period or within 30 days if you experience a qualifying life event during the year. A Qualifying Life Event includes changes in marital status, employment status, birth or adoption of a child, death of a dependent, entitlement to Medicaid or Medicare, loss of other coverage or eligibility of dependents.Benefits Begin 1st of the month following 60 days of full-time employmentBenefits End End of the month following terminationDependents Your legal spouse & dependent children up to age 26

This booklet provides only a summary of your benefits. All services described within are subject to the definitions, limitations and exclusions set forth in each insurance carrier's or provider's contract.Employee Benefits Guide2023 - 2024 Temperature Control SolutionsComparison of PlansCoverage Provided by Blue Cross of NCIn-NetworkBase PlanBlue Options PPO 5000 Buy-Up PlanBlue Options PPO 3500Benefit Period Plan Year: 12/1- 11/30 Plan Year: 12/1- 11/30Deductibles (Individual / Family)$5,000 / $10,000$3,500 / $7,000Preventive Care Covered in full Covered in fullPrimary Care Visit$35*Register your PCP in Blue Connect and copay is waived for 1st three visits$25*Register your PCP in Blue Connect and copay is waived for 1st three visitsSpecialist Visit $70 $50Telehealth via Teladoc $10 $10Urgent Care $70 $50Emergency Room $500 $500Outpatient Procedure 40% after deductible 20% after deductibleInpatient Visit 40% after deductible 20% after deductiblePharmacy / RX (30 Day Supply)Tiers 1-4$25/$40/$80/$105/50% (min $50/max $200)$20/$40/$75/25% (min $50/max $200)Out-of-Pocket Max (Individual / Family)$9,100 / $18,200 $7,000 / $14,000MEDICALThe chart below is an overview of the In-Network benefits. Out-of-Network benefits are available; please review your BCBSNC plan documents for additional details.

This booklet provides only a summary of your benefits. All services described within are subject to the definitions, limitations and exclusions set forth in each insurance carrier's or provider's contract.Employee Benefits Guide2023 - 2024 Temperature Control SolutionsWellness and Health ManagementUnderstanding the full value of covered benefits allows you to take responsibility for maintaining good health and incorporating healthy habits into your lifestyle. Some examples include getting regular physical examinations, mammograms and immunizations. Through the plans offered by Temperature Control Solutions, all covered individuals and family members are eligible to receive routine wellness services like these, at no cost; all copays, coinsurance, and deductibles are waived.Which Preventive Care Services Are Covered?The US Preventive Services Task Force maintains a regular list of recommended services that all Affordable Care Act (i.e., Health Care Reform) compliant insurance plans should cover at 100% for in-network providers. Below is a list of common services that are included in the plans offered this year:• Routine physical exam• Well baby and childcare• Well women visits• Immunizations• Routine bone density test• Routine breast exam• Routine gynecological exam• Screening for Gestational diabetes• Obesity screening and counseling• Routine digital rectal exam• Routine colonoscopy• Routine colorectal cancer screening• Routine prostate test• Routine lab procedures• Routine mammograms• Routine pap smear• Smoking cessation• Health education/counseling services• Health counseling for STDs and HIV • Testing for HPV and HIV• Screening/counseling for domestic violencePREVENTIVE CAREPricing Per Pay PeriodBase PlanBlue Options PPO 5000 Buy-Up PlanBlue Options PPO 3500Employee $62.47* $137.00Employee + Spouse $202.76 $451.02Employee + Children $191.80 $259.51Employee + Family $274.00 $714.87Your Cost *Please note, individuals making less than $16/hr will have a reduced per pay period deduction.

This booklet provides only a summary of your benefits. All services described within are subject to the definitions, limitations and exclusions set forth in each insurance carrier's or provider's contract.Employee Benefits Guide2023 - 2024 Temperature Control SolutionsEmployees and dependents enrolled in our medical have access to telemedicine through Teladoc. Telehealth provides acute and behavioral care 24 hours a day via phone or video by board-certified doctors and behavioral health specialist. Telehealth is a good option for minor health problems when you can’t see your regular doctor. It is also a convenient choice when you want to speak to a counselor or therapist. Some providers will also offer telehealth appointments. Check with your provider on the availability and cost.How Does Telehealth Work?Your virtual visit will take place via phone, video call on a laptop, tablet or cellphone; or through an app. The provider will ask you the same questions you'd be asked at an in-person visit and may recommend treatment based on their findings.What Can’t Telehealth Be Used For?• Life-threatening or emergency situations • Situations in which diagnostic care (e.g., blood work, imaging or lab tests) are required• Situations of severe illness or complex conditionsHow Do I Access Telehealth?There are 3 ways to access Teladoc:• Download the Teladoc mobile app• Go to Teladoc.com and click “Log in/Register”• Call 1-800-835-2362Refer to your plan documentation for more information.TELEHEALTHWhat Can Telemedicine Be Used For?General, non-life-threatening doctor's visits or consultations for acute care, such as:• Allergies• Cough, cold and flu• Diarrhea, nausea and vomiting• Ear problems• Insect bites• Sinus problems• Urinary problems• And moreBehavioral health issues such as:• Addictions• Anxiety• Depression• Grief and loss• Relationship issues• And more

This booklet provides only a summary of your benefits. All services described within are subject to the definitions, limitations and exclusions set forth in each insurance carrier's or provider's contract.Employee Benefits Guide2023 - 2024 Temperature Control SolutionsReviveHealth/Manifest RxTemperature Control Solutions provides additional pharmacy benefits to all employees through Revive Health. Over 425 generic medications are available at no cost. Check online at www.Revive.ManifestRx.com to see if your medications are available. Amazon PharmacyBlue Cross NC now offers access to Amazon Pharmacy for your mail order needs. This includes Meds Your Way, a discount card that provides additional savings through Amazon Pharmacy. At check out you’ll see the lowest cost available for your prescription. Sign up and learn more at www.amazon.com/bluecrossnc. Pharmacy ProgramsNeed an urgent care medication quickly?No problem! 40 urgent care medications areavailable for FREE at your local pharmacyNeed a medication that is not covered for free?No problem! Use your ManifestRx discount card and receive up to 80% savings.Need support or a pharmacist consultation?No problem! Call or email us and speak to our member services team or a pharmacist for support.

This booklet provides only a summary of your benefits. All services described within are subject to the definitions, limitations and exclusions set forth in each insurance carrier's or provider's contract.Employee Benefits Guide2023 - 2024 Temperature Control SolutionsWhat is ReviveHealth?The ReviveHealth™ website and Member Portal allow you to remotely access and manage your Prescription Medications. With Your personal login credentials, you can refill, transfer, and search for covered medications.Membership ServicesAs a ReviveHealth member, the following services are available to you.Concierge Support Services• If you have questions about your membership or the member portal, our Customer Care Team is available to assist you Monday-Friday from 8 AM - 8 PM EST at 888-220-6650.Pharmacy Care Over 425 generic medications are included and available with your membership. A list of these medications can be found by accessing your ReviveHealth member portal. If your virtual doctor prescribes you an included medication, it will be processed via mail order pharmacy and delivered to your home within 3-5 days Your membership covers one free shipment per month. If an additional order is needed within the month, there is a low shipment fee of $5. If you are currently taking a medication that is on our list and you would like to transfer it to our mail order pharmacy to receive the medication at no charge, access your Member Portal and refer to the My Medications page. If your provider orders an urgent medication or brand medication that is sent to your local pharmacy, our discount card can be used to receive discounts of up to 80% off. The card is available to print or download on your ReviveHealth portal. Your membership covers 40 urgent medications available at retail at no charge if your provider prescribes one for you. You will receive a digital member benefit card to use for these medications. A list of these medications can be found in your member portal. A pharmacist is available at 888-770-4009, Monday-Friday from 8 AM - 5 PM EST or via email at revive@manifestrx.com.

This booklet provides only a summary of your benefits. All services described within are subject to the definitions, limitations and exclusions set forth in each insurance carrier's or provider's contract.Employee Benefits Guide2023 - 2024 Temperature Control Solutions Membership Services & FeesRevive Pharmacy ProgramSummary of services that have additional cost*For the ReviveHealth covered medications, one shipment per month is included free in your membership. Each additional shipment that month will require a $5 shipping fee. More than one prescription can be combined in the free shipment per month.**Medications not included in the ReviveHealth medication list can be purchased through a local pharmacy. The cost for these medications will be incurred by the member. If the member has traditional insurance with a drug benefit, the member can use their insurance card or use the ReviveHealth Pharmacy discount card to receive additional discounts.Service Cost to Member Included?Deductible $0Copay/Coinsurance $0425 free generic medications $0 √40 free urgent care medications at retail$0 √Medication Shipping * See below √Drug discount card ** See below √Pharmacy consultation services $0 √

This booklet provides only a summary of your benefits. All services described within are subject to the definitions, limitations and exclusions set forth in each insurance carrier's or provider's contract.Employee Benefits Guide2023 - 2024Temperature Control SolutionsYour Cost – Employees on the health plan Revive Health/Manifest Rx Pharmacy Savings ProgramPricing Per Pay PeriodEmployee + any child in the household between ages 2-17 $0.00Employee + 1 Adult (Child or Spouse) + any child in the household between ages 2-17$0.92Employee + Family (7 people Cap) $1.85Your Cost – Employees NOT on the health plan Revive Health/Manifest Rx Pharmacy Savings ProgramPricing Per Pay PeriodEmployee + any child in the household between ages 2-17 $1.56Employee + 1 Adult (Child or Spouse) + any child in the household between ages 2-17$2.48Employee + Family (7 people Cap) $3.41

This booklet provides only a summary of your benefits. All services described within are subject to the definitions, limitations and exclusions set forth in each insurance carrier's or provider's contract.Employee Benefits Guide2023 - 2024 Temperature Control SolutionsSummary of CoverageCoverage Provided by Delta Dental In-Network NotesAnnual Deductibles(Individual / Family)$50/$150Applies to basic and major services onlyPreventive Care Covered in fullExams & cleanings, X-Rays, Space Maintainers, Fluoride Treatment & Sealants for childrenBasic Procedures (extractions, fillings, etc.)20% after deductibleFillings, Extractions, Periodontics, Bridge & Denture repair, General Anesthesia, Oral SurgeryMajor Procedures(crowns, dentures, etc.)50% after deductibleCrowns, Bridges, Dentures, ImplantsCalendar Year Maximum Benefit $1,000Per covered individualChild Orthodontics Benefits not availableDENTALBelow is a high-level summary of our dental benefits. While Out-of-Network coverage is available, using an In-Network provider will result in less out of pocket expenses. In-Network dentist cannot balance bill you for the amount over the allowable charges. Please review your plan documents for additional details.Pricing Per Pay PeriodEmployee $6.44Employee + Spouse $12.72Employee + Children $16.68Employee + Family $23.16Your Cost

This booklet provides only a summary of your benefits. All services described within are subject to the definitions, limitations and exclusions set forth in each insurance carrier's or provider's contract.Employee Benefits Guide2023 - 2024 Temperature Control SolutionsSummary of CoverageCoverage provided by Sun Life/VSP Vision In-NetworkVision Exam (Once per plan year) $10Lenses (once per plan year)Single $25Bifocal $25Trifocal $25Frames (Once every 2 years)$130 allowance + 20% off the amount over that$70 allowance at CoscoStandard Contact Lenses Fit & Follow Up Exam Up to $60Elective Contact Lenses $130Medically Necessary Contact Lenses $25Lens EnhancementsStandard: no costPremium: $95-$105Custom: $150-$175VISIONOur vision coverage is provided by Sun Life/VSP Vision. Please review your plan documents for additional details.Pricing Per Pay PeriodEmployee $1.67Employee + Spouse $3.83Employee + Children $4.24Employee + Family $6.48Your Cost

This booklet provides only a summary of your benefits. All services described within are subject to the definitions, limitations and exclusions set forth in each insurance carrier's or provider's contract.Employee Benefits Guide2023 - 2024 Temperature Control SolutionsSummary of CoverageCoverage provided by Sun LifeEmployee Benefit Amount $15,000Maximum Benefit Amount $15,000AD&D Benefit $15,000Benefit Reductions begin at age 65Group life insurance coverage is an employer-sponsored safety net in case the worst happens, with no out-of-pocket costs to you. If you believe you need additional coverage, you may wish to enroll in voluntary life insurance as well. Employees must fill out an EOI form if they exceed the guaranteed issue amount.GROUP LIFE and AD&D INSURANCELife Benefit Employee Spouse DependentAmount Increments of $10,000 Increments of $5,000 Increments of $2,000Minimum Amount $10,000 $5,000 $2,000Maximum AmountLesser of $500,000 or 5 x annual earnings50% of employee amount up to $100,000 $10,000Guarantee Issue (Newly Eligible Employees)$100,000 $25,000 $10,000Benefits Will Reduce By35% at age 65, 55% at age 70, & 70% at age 75N/A N/AChild(ren) 14 Days – Age 26 $500AD&D (Employee and Spouse) Amount equal to life electionAD&D (Child) Amount equal to life electionVOLUNTARY LIFE and AD&D INSURANCE - Summary of CoverageFor rates, please see carrier summary or Employee Navigator. Cost is age-banded.

This booklet provides only a summary of your benefits. All services described within are subject to the definitions, limitations and exclusions set forth in each insurance carrier's or provider's contract.Employee Benefits Guide2023 - 2024 Temperature Control SolutionsShort-Term Disability Summary of CoverageCoverage provided by Sun LifePlan Features All EmployeesCoverage Paid By Temperature Control SolutionsEmployee Benefit Amount 60% of weekly earningsMaximum Benefit Amount $750 per weekElimination Period (Accident) 14 daysElimination Period (Sickness) 14 daysBenefit Duration 11 weeksDisability insurance is coverage that provides you with income protection should you be unable to work due to an injury or illness. With disability coverage, you are compensated for a portion of your lost income. Short-Term disability provides coverage in the near term, while Long-Term coverage is available for extended disabilities. DISABILITY INSURANCEPlease note, a pre-existing condition period may apply once you become covered. Please see policy for more information.Coverage provided by Sun LifePlan FeaturesLong Term (Salaried Employees)Long Term(Hourly Employees)Coverage Paid By Temperature Control Solutions EmployeeEmployee Benefit Amount 60% of monthly earnings 60% of monthly earningsMaximum Benefit Amount $10,000 $7,500Elimination Period (Accident) 90 days 90 daysElimination Period (Sickness) 90 days 90 daysBenefit Duration Up to SSNRA Up to SSNRALong-Term Disability Summary of Coverage

This booklet provides only a summary of your benefits. All services described within are subject to the definitions, limitations and exclusions set forth in each insurance carrier's or provider's contract.Employee Benefits Guide2023 - 2024 Temperature Control SolutionsVoluntary Benefits are offered to assist employee's personal insurance needs. These programs are designed to fill the gaps in coverage such as your deductibles and co-insurance under your major medical.Worksite BenefitsMedical Bridge (Hospital Indemnity Insurance)Get help with rising healthcare costsIf you’re admitted to the hospital because of a covered accident or sickness, it’s important to focus on your recovery – not your finances. That’s easier said than done if you have costly co-payments, deductibles and other expenses coming your way. Hospital indemnity insurance from Colonial Life can help you pay for medical expenses that your health insurance may not cover for Accidents, Illnesses, and Maternity. WITH THIS COVERAGE:• Benefits are payable directly to you (unless you specify otherwise) and can be used as you see fit.• Coverage is available for you, your spouse, and eligible dependent children.• Benefits are payable regardless of any other insurance you may have with other companies.Option 1 Benefit Reimbursements• Hospital Confinement: $2,000 per calendar year• Wellness/Health Screening: $100 per calendar yearOption 2 Benefit Reimbursements• Hospital Confinement: $2,000 per calendar year• Complex Diagnostic Procedures: $250 per calendar year• Outpatient Surgical Procedures: $2,500 per calendar year• Wellness/Health Screening: $100 per calendar year• Observation Room: $100 per visit• Rehabilitation Unit Confinement: $100 per day (30 days max)• Medical Treatment Package: $25 per office visit (3 max) / $100 per ER visit (2 max) PLAN ISSUE AGE NAMED INSUREDEMPLOYEE & SPOUSEONE PARENT FAMILYTWO PARENT FAMILYOption 1 17-99 $6.74 $13.82 $8.60 $15.68Option 2 17-99 $9.87 $20.46 $14.71 $25.28

This booklet provides only a summary of your benefits. All services described within are subject to the definitions, limitations and exclusions set forth in each insurance carrier's or provider's contract.Employee Benefits Guide2023 - 2024 Temperature Control SolutionsVoluntary Benefits are offered to assist employee's personal insurance needs. These programs are designed to fill the gaps in coverage such as your deductibles and co-insurance under your major medical.Worksite BenefitsCritical Illness with Cancer CoverageYou can’t predict an illness, but you can be preparedNo matter where you are in life, you never know when you or a loved one could experience a critical illness, such as a heart attack or stroke. Medical advancements and early detection are helping many people survive critical illnesses. However, preventive tests and treatment can lead to increased medical expenses, and your health insurance may not cover these costs.Critical illness insurance from Colonial Life helps supplement your major medical coverage by providing a lump-sum benefit you can use to pay the direct and indirect costs related to a covered critical illness.WITH THIS COVERAGE:• Benefits are payable directly to you unless you specify otherwise.• You may receive additional benefits if you’re diagnosed with more than one critical illness.• Coverage options are available for you, your spouse, and eligible dependent children.For rates, please see Employee Navigator.

This booklet provides only a summary of your benefits. All services described within are subject to the definitions, limitations and exclusions set forth in each insurance carrier's or provider's contract.Employee Benefits Guide2023 - 2024 Temperature Control SolutionsCarrier ResourcesBENEFIT CARRIER GROUP # PHONE NUMBER WEBSITE/EMAILMedical BCBSNC 14159476 888-206-4697 www.bluecrossnc.comDental Delta Dental 10493 800-662-8856 www.deltadentalnc.comVisionGroup LifeVoluntary LifeDisabilitySun Life 957114 800-786-5433www.sunlife.com Find an eye doctor:www.vsp.com/eye-doctor Group Medical BridgeCritical IllnessColonial Life N/A 800-325-4368www.coloniallife.com Pharmacy Savings ProgramRevive Health/ Manifest RxN/A 888-220-6650 www.Revive.ManifestRx.com Customercare@revive.health.com How to access ID CardsBENEFIT CARRIER HOW TO ACCESSMedical BCBSNCHard copy ID cards are issued and mailed to your home address.Electronic copies can be accessed here: https://member.BCBSNC.com/blueconnect/web/registrationDental Delta DentalNo ID card is issued. Electronic copies can be accessed here: www.memberportal.com Vision VSP No ID card is issued.

Employee Navigator Enrollment InstructionsENROLL IN YOUR BENEFITS: One step at a timeStep 1: Log InGo to www.employeenavigator.com and click Login• Returning users: Log in with the username and password you selected. Click Reset a forgotten password.• First time users: Click on your Registration Link in the email sent to you by your admin or Register as a new user. Create an account and create your own username and password.Step 2: Welcome!After you login click Let’s Begin to complete your required tasks.Step 4: Start EnrollmentsAfter clicking Start Enrollment, you’ll need to complete some personal & dependent information before moving to your benefit elections.T I PHave dependent details handy. To enroll a dependent in coverage you will need their date of birth and Social Security number.Step 3: Onboarding (For first time users, if applicable) Complete any assigned onboarding tasks before enrolling in your benefits. Once you’ve completed your tasks click Start Enrollment to begin your enrollments.T I Pif you hit “Dismiss, complete later” you’ll be taken to your Home Page. You’ll still be able to start enrollments again by clicking “Start Enrollments”

Step 8: HR Tasks (if applicable)To complete any required HR tasks, click Start Tasks. If your HR department has not assigned any tasks, you’re finished!You can login to review your benefits 24/7Step 7: Review & Confirm ElectionsReview the benefits you selected on the enrollment summary pageto make sure they are correct then click Sign & Agree to complete your enrollment. You can either print a summary of your elections for your records or login at any point during the year to view your summary online.T I PIf you miss a step, you’ll see Enrollment Not Complete in the progress bar with the incomplete steps highlighted. Click on any incomplete steps to complete them.Click Save & Continue at the bottom of each screen to save your elections.If you do not want a benefit, click Don’t want this benefit? at the bottom of the screen and select a reason from the drop-down menu.Step 6: FormsIf you have elected benefits that require a beneficiary designation, Primary Care Physician, or completion of an Evidence of Insurability form, you will be prompted to add in those details.Step 5: Benefit ElectionsTo enroll dependents in a benefit, click the checkbox next to the dependent’sname under Who am I enrolling?Below your dependents you can view your available plans and the cost per pay. To elect a benefit, click Select Plan underneath the plan cost.Employee Navigator Enrollment Instructions

This booklet provides only a summary of your benefits. All services described within are subject to the definitions, limitations and exclusions set forth in each insurance carrier's or provider's contract.Employee Benefits Guide2023 - 2024 Temperature Control SolutionsThis page left intentionally blank.

EMPLOYEE BENEFITS GUIDEPrepared By Sentinel Benefits Consulting | sentinelra.com2023 - 2024Temperature Control Solutions