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C-SUITEA VIP SERVICE
"We thought ourprevious VIPservice was gooduntil we tried TAG.From the day-to-day service to thesenior levelsupport, TAG is onanother level."Matthew GilbertAssistant to CEO
TRAILBLAZERSAs an award-winning travel and event management company, TAG has redefinedthe standards in entertainment travel for more than 30 years. We providebespoke, high-end services to the biggest names on the planet - with the likes ofColdplay, Alicia Keys, The Foo Fighters, Megan Thee Stallion, Rihanna, BillieEilish, The Rolling Stones and Roger Waters - the list is endless.UNCONVENTIONALISTSWe understand that you deserve a best-in-class travel management companyand a trusted partner - one that has the ability to provide unrivalled, luxuryservices. While others are focused on online booking solutions, we live andbreathe complex, high-touch travel. TAG has a rich repertoire in meeting thedemands and expectations of rock stars, popstars and C-suite executives. As aglobal boutique TMC, we offer the industry's highest-calibre service for yourunique and intricate sector. MAGICIANSFrom the perspective of our clients, we are magicians. Our expertise, experience,and ingenuity allow us to find creative solutions to any request, issue, or fantasyone can imagine. We not only execute, but we also find ways to enhance ourclients' experience in ways they would not have thought possible. Our clients are always at the heart of what we do. We bring them innovation,entrepreneurial flare, creativity and above all - an unparalleled, luxury experience. W H O W E A R E
W H E R E W E A R EELEVEN GLOBAL OFFICESLONDON • MANCHESTER • LOS ANGELES • NEW YORK • ATLANTA • NASHVILLE SYDNEY • MELBOURNE • GOLD COAST • SINGAPORE • HONG KONG
CHAMPIONING VIP TRAVELYour dedicated VIP travel team will consist of a best-in-class Account Manager and a highly skilled VIP Travel Specialist who understand the nuances of booking VIP travel. They understand the attention to detail required for booking VIPs in a fast-paced, last-minute, ever-changing, and high-touch environment. Your team will be masterful in their ability to implement the complex and extensive requests needed. They are experts at ensuring every experience has been executed to the exact specifications you are expecting.PERSONALISING EVERY TOUCHVIP special requests are where we really shine. Meet and greets, specific suites modifications, and blocking seats are just few examples of what we confirm at the beginning of a reservation. A few distinctive requests we have accommodated for are birthday cakes, ballet bars, setting up Apple TV and logging in, pre-setting specific brands of candles in the room - lit 30 minutes prior to arrival, arranging butlers to unpack clothes, blocking seats for extra privacy, and ensuring a particular brand of Alaskan salmon is in the room at every hotel - just to name a few. MANIFESTING SOLUTIONSWhen it comes to details, we thrive in manifesting solutions in seemingly impossible scenarios. Our unique supplier relationships guarantee constantcommunication, giving priority and flexibility to our clients, particularly regarding blackout dates. This includes special entertainment fares across the board - flights, baggage, hotels, car services, and dedicated representatives for any issues that arise. Our VIP Sales Representatives are well versed and prepared to execute extensive riders, special requests, provide high-touch service, understand our billing practices, and the requirements that arise with VIP Travel.W H A T W E D O
Dedicated VIP SpecialistsUpgrades for Air, Hotel & CarFrequent Flyer BookingsFlights IncludingCharterHigh-End AccommodationVIP TransportationMeet & GreetDetailed Hotel RidersConcierge Services24-Hour VIPEmergency SupportPCI CompliantHighly DiscreetWaivers & FavorsSeat PreferencesWaitlist ConfirmationsPrivate Travel BookingsH O W W E S E R V E Y O U
TAG consistently provides an attentive and responsive service with regards to our corporate travel. As we have expanded and evolved our service offering, they have made the integration of other regions a frictionless process and have provided proactive support in helping train and support our employees.Steve Phipps - Global Operations Director | Bonhams We have been blown away by our experience with TAG so far, your team has been amazing! You've been incredibly helpful, especially with our big trips to the UK and Thailand. We have had really positive feedback from our business, particularly saying how quick and helpful your team has been. We look forward to continuing our partnership in the year ahead! Office Manager | ALR Music TAG has been a hugely important part of my team now for over a decade. I can't imagine doing what I do without them in my corner.Tour Director of Sam Smith | Live Entertainment The knowledge and experience shown by TAG has meant that we have, and continue to enjoy, an excellent, positive working experience – which enhances the service we can provide to our clients.Ben Adams - General Manager | Constantine TAG provides us with the highest levels of service regarding our corporate travel arrangements. Their attention to detail is second to none. They are absoluteexperts at getting us out of challenging situations.Office Manager | Pamplona Capital ManagementW H A T P E O P L E A R E S A Y I N G
OUR PEOPLE Let's be real - VIP travel can be chaotic. Itineraries and arrangements can change at the drop of a hat which means adaptability is crucial. This is where our VIP Travel Experts come in to alleviate your worries.Our team of highly skilled Travel Specialists can dissect your most complex itineraries, while keeping your wallet full. Each specialist offers cost effective and practical solutions to ensure all your nuances and preferences are taken care of. By having the knowledge, connections and capacity to handle anything thrown their way, this team of champions is here to help you make the impossible, possible.24-HOUR SUPPORTTAG24 is our global, award-winning, in-house emergency team, dedicated to assisting VIP travellers in emergency situations outside of normal office hours. TAG24 operates on the same technology as your dedicated team which allows them to have full visibility of all travel reservations, passenger profiles, client travel policy, and client-specific corporate fares and rates.EXPERIENCE THE IMPOSSIBLEWhat sets us apart is our ability to make the seemingly impossible, possible. More than 30 years of delivering high-touch concierge travel to some of the world’s most demanding VIP travellers has equipped us with the skills and contacts to achieve even the most complex requests. Our relationships with airline and hotel suppliers give us access to exclusive enhanced rates, upgrades, and availability - all for your benefit.W H Y C H O O S E U S
tagtravelgroup tagtravelgroup tag-group.comsanjoy.dasgupta@tag-group.comWhere impossible becomes possibleThank you for considering TAG to support your eliteclientele. Rest assured, our talented team of experts willgo out of their way to provide the exclusive service thatyou deserve. John GianquittoFounder & PresidentJohnGianquitto