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Protecting Your Serenity Through Expert Travel ManagementCORPORATE TRAVEL

EFFORTLESSLY MANAGING THE COMPLEXITIES OF CORPORATE TRAVELChoosing the right travel provider can be the key to securing your biggest business deal. The need to partner with an expert—someone who is sensitive to your exact needs, truly understands the pressures faced and implicitly proves their trust—is essential. For more than 30 years, TAG has redefined the standards in corporate travel to provide the award-winning service and expert partnership you deserve.At TAG, we organise travel for the biggest names on the planet as well as top C-suite and private equity executives. Our purpose is to transform your business travel by delivering reliable, flexible and high-touch services, 24/7/365. From navigating logistics to managing traveller security and controlling cost, TAG’s commitment to efficiency, accuracy and confidentiality ensures all parties arrive at their destination safely and ready for business. As a dynamic team of trailblazers, TAG Travel Specialists work tirelessly and diligently behind the scenes to coordinate all global business travel logistics for you—simplifying your travel booking experience in the process. Powered by people, TAG’s agile experts are equipped with the skills and contacts to make even the most complex requests achievable. Our promise to you is that our high-touch, personalised approach means you will experience tailor-made corporate travel—built in partnership with you to ultimately free up your time and keep your budget in check. Our People (TAGstars) Recruiting the Best TalentTAG is truly unmatched when it comes to navigating intricate travel logistics and catering to the needs of corporate clients—and this all starts with our people. Employing and developing the right talent with a genuine “can do” attitude is the foundation for everything that we do. Providing ongoing, tailored training and efficient tools means our team stays happy and continuously goes the extra mile for clients. As acclaimed staff, they surpass the usual range of travel agency services to ensure you and your travellers have the ultimate experience.Our ProactivenessStrategic Account ManagementBuilding upon our exceptional care for your travellers, we also go above and beyond to meticulously oversee your account. We provide each client with a Strategic Account Manager and access to an Executive Sponsor to ensure goals are met and all aspects of your travel are running smoothly. They also proactively seek improvements to your program, guide you through product and service updates, as well as commit to securing optimal cost savings.Our ExclusivityBest-in-Class Rates & Expert NegotiationMore than three decades of experience in VIP and C-Suite travel has established TAG as a trusted partner with suppliers throughout the world. With a curated network of global connections, we offer best-in-class rates to keep your spending to a minimum. Our team of expert negotiators will do all the heavy lifting across airlines, hotels or other accommodation, rental car services and other suppliers. We also use the latest technology and creative faring to bring the greatest savings possible to each budget. Leave it to TAG to provide you with unrivalled travel rates so you can allocate your spending to other business needs.

EFFORTLESSLY MANAGING THE COMPLEXITIES OF CORPORATE TRAVELChoosing the right travel provider can be the key to securing your biggest business deal. The need to partner with an expert—someone who is sensitive to your exact needs, truly understands the pressures faced and implicitly proves their trust—is essential. For more than 30 years, TAG has redefined the standards in corporate travel to provide the award-winning service and expert partnership you deserve.At TAG, we organise travel for the biggest names on the planet as well as top C-suite and private equity executives. Our purpose is to transform your business travel by delivering reliable, flexible and high-touch services, 24/7/365. From navigating logistics to managing traveller security and controlling cost, TAG’s commitment to efficiency, accuracy and confidentiality ensures all parties arrive at their destination safely and ready for business. As a dynamic team of trailblazers, TAG Travel Specialists work tirelessly and diligently behind the scenes to coordinate all global business travel logistics for you—simplifying your travel booking experience in the process. Powered by people, TAG’s agile experts are equipped with the skills and contacts to make even the most complex requests achievable. Our promise to you is that our high-touch, personalised approach means you will experience tailor-made corporate travel—built in partnership with you to ultimately free up your time and keep your budget in check. Our People (TAGstars) Recruiting the Best TalentTAG is truly unmatched when it comes to navigating intricate travel logistics and catering to the needs of corporate clients—and this all starts with our people. Employing and developing the right talent with a genuine “can do” attitude is the foundation for everything that we do. Providing ongoing, tailored training and efficient tools means our team stays happy and continuously goes the extra mile for clients. As acclaimed staff, they surpass the usual range of travel agency services to ensure you and your travellers have the ultimate experience.Our ProactivenessStrategic Account ManagementBuilding upon our exceptional care for your travellers, we also go above and beyond to meticulously oversee your account. We provide each client with a Strategic Account Manager and access to an Executive Sponsor to ensure goals are met and all aspects of your travel are running smoothly. They also proactively seek improvements to your program, guide you through product and service updates, as well as commit to securing optimal cost savings.Our ExclusivityBest-in-Class Rates & Expert NegotiationMore than three decades of experience in VIP and C-Suite travel has established TAG as a trusted partner with suppliers throughout the world. With a curated network of global connections, we offer best-in-class rates to keep your spending to a minimum. Our team of expert negotiators will do all the heavy lifting across airlines, hotels or other accommodation, rental car services and other suppliers. We also use the latest technology and creative faring to bring the greatest savings possible to each budget. Leave it to TAG to provide you with unrivalled travel rates so you can allocate your spending to other business needs.

LOS ANGELESNEW YORKORLANDOATLANTANASHVILLEMANCHESTERLONDONRIYADHSINGAPOREDARWINMELBOURNESYDNEYCANBERRAGOLD COAST(at Village Roadshow Studios) HONG KONGAUCKLANDWELLINGTONPERTHADELAIDECAPE TOWNPhysical Location Satellite LocationWith an expansive reach across the world, TAG proudly supports clients from twenty locations. Our global influence and trusted supplier relationships will positively impact your next trip.TWENTY GLOBAL LOCATIONSDOING OUR PART, TOGETHERSustainabilityTravel emissions directly contribute to climate change; count on TAG to help your company become net-zero in carbon neutrality. We manage your company’s environmental and social impact through responsible planning, reporting, analysis and offsetting—so you don’t have to.

LOS ANGELESNEW YORKORLANDOATLANTANASHVILLEMANCHESTERLONDONRIYADHSINGAPOREDARWINMELBOURNESYDNEYCANBERRAGOLD COAST(at Village Roadshow Studios) HONG KONGAUCKLANDWELLINGTONPERTHADELAIDECAPE TOWNPhysical Location Satellite LocationWith an expansive reach across the world, TAG proudly supports clients from twenty locations. Our global influence and trusted supplier relationships will positively impact your next trip.TWENTY GLOBAL LOCATIONSDOING OUR PART, TOGETHERSustainabilityTravel emissions directly contribute to climate change; count on TAG to help your company become net-zero in carbon neutrality. We manage your company’s environmental and social impact through responsible planning, reporting, analysis and offsetting—so you don’t have to.

TAGDIGITALSUITESee the entirety of your TAGdigital tools in one online dashboard with TAGanalytics+.Consistent headline KPIs - spend, ticket/nights, ATP/ADR, policy compliance and missed savingsProvides a quick and clear overview of the performance for the given product and reporting periodCompare air, hotel and car spendDynamic data and customisable reportingGiven the current global climate, ensuring traveller safety is more vital than ever. TAGsafeguard+ brings a sense of calm to your world.Track travellersMonitor and rate developing risksReal-time alerts to minimise disruptionAs an essential travel companion, TAGgo will give you real-time access to all your travel information, right in the palm of your hand.Single sign-onPersonalised date/time zone and currencyVisa requirementsFlight details and mobile check-insBeing able to understand your travel program and have access to the most recent data whenever and wherever you need it is critical to staying on track. Our full technology suite, TAGdigital, offers TAG clients access to unrivalled systems and is consistently adapted to best suit the needs of our clients.

TAGDIGITALSUITESee the entirety of your TAGdigital tools in one online dashboard with TAGanalytics+.Consistent headline KPIs - spend, ticket/nights, ATP/ADR, policy compliance and missed savingsProvides a quick and clear overview of the performance for the given product and reporting periodCompare air, hotel and car spendDynamic data and customisable reportingGiven the current global climate, ensuring traveller safety is more vital than ever. TAGsafeguard+ brings a sense of calm to your world.Track travellersMonitor and rate developing risksReal-time alerts to minimise disruptionAs an essential travel companion, TAGgo will give you real-time access to all your travel information, right in the palm of your hand.Single sign-onPersonalised date/time zone and currencyVisa requirementsFlight details and mobile check-insBeing able to understand your travel program and have access to the most recent data whenever and wherever you need it is critical to staying on track. Our full technology suite, TAGdigital, offers TAG clients access to unrivalled systems and is consistently adapted to best suit the needs of our clients.

Zeno by Serko is the booking system that we utilise and their Australian headquarters are in Sydney. As a Zeno-preferred agency, we have a dedicated support team at Serko who respond to queries and support tickets in relation to our customers’ individual requests. It has a unique support function (iSerko) which helps travel management companies deliver feedback and submit requests for changes or enhancements on behalf of their customers.As the next generation of online booking technology, Zeno is fast, easy-to-use and highly personalised. The platform provides new insights to outstanding credit on hold management; this feature will prompt the user whilst booking flights to utilise any tickets held in credit, so your business will never miss out on air credits. With Single Sign-On (SSO) capability, Zeno can be embedded into your intranet or other systems to streamline the log-in process.THE FASTEST & EASIEST ONLINE BOOKING TECHNOLOGYIntuitive, easy-to-use interface offers the familiar experience of booking on airline or leisure travel sitesRapid booking removes friction and clicks, enabling a booking to be completed in under two minutesAuto-ticketing, completed bookings will trigger an itinerary and invoice within 20 minutesArtificial intelligence gets to know traveller preferences and personalises suggested itinerary recommendations and information displaysConversational interface asks, “Where would you like to go?” instead of filling out form fieldsInnovative single-screen search for all travel components, including air, hotel, car and transfers Rich content helps travellers make informed decisions; “No more Googling,” reduces productivity loss

Zeno by Serko is the booking system that we utilise and their Australian headquarters are in Sydney. As a Zeno-preferred agency, we have a dedicated support team at Serko who respond to queries and support tickets in relation to our customers’ individual requests. It has a unique support function (iSerko) which helps travel management companies deliver feedback and submit requests for changes or enhancements on behalf of their customers.As the next generation of online booking technology, Zeno is fast, easy-to-use and highly personalised. The platform provides new insights to outstanding credit on hold management; this feature will prompt the user whilst booking flights to utilise any tickets held in credit, so your business will never miss out on air credits. With Single Sign-On (SSO) capability, Zeno can be embedded into your intranet or other systems to streamline the log-in process.THE FASTEST & EASIEST ONLINE BOOKING TECHNOLOGYIntuitive, easy-to-use interface offers the familiar experience of booking on airline or leisure travel sitesRapid booking removes friction and clicks, enabling a booking to be completed in under two minutesAuto-ticketing, completed bookings will trigger an itinerary and invoice within 20 minutesArtificial intelligence gets to know traveller preferences and personalises suggested itinerary recommendations and information displaysConversational interface asks, “Where would you like to go?” instead of filling out form fieldsInnovative single-screen search for all travel components, including air, hotel, car and transfers Rich content helps travellers make informed decisions; “No more Googling,” reduces productivity loss

GENERATING SOLUTIONS TO DELIVER SEAMLESS EXPERIENCESGlobal business travel is complex, fast-paced, unpredictable and requires meticulous detail; that’s why truly understanding its nuances and taking initiative is critical in achieving seamless travel experiences. You deserve a trusted partner who thinks outside of the box—ultimately getting your travellers where they need to be—while remaining one step ahead, proactively mitigating any and all risks. TAG’s extensive travel knowledge, strategic thinking and experience-driven approach has been key to our multitude of success when working within the corporate landscape. Beginning on day one, our expertise allows us to add immense value and means we can deliver on our promise to bring you and your travellers a first-class experience, time and time again. From the booking process all the way through to arriving home, we promise to deliver exceptional, top-quality services to make your business travel go off without a hitch.PCI Compliant24/7, In-House Emergency TeamEnhanced Hotel BenefitsComplex Data CaptureEasy Payment SolutionsAir & Hotel ProgramsMeet & Greet ServicesSustainability FocusedPassport & Visa ServicesDesignated Corporate Travel SpecialistsStrategic Account ManagementOnline Booking & Expense ManagementGround Transportation & Ancillary TravelComplete Risk Management

GENERATING SOLUTIONS TO DELIVER SEAMLESS EXPERIENCESGlobal business travel is complex, fast-paced, unpredictable and requires meticulous detail; that’s why truly understanding its nuances and taking initiative is critical in achieving seamless travel experiences. You deserve a trusted partner who thinks outside of the box—ultimately getting your travellers where they need to be—while remaining one step ahead, proactively mitigating any and all risks. TAG’s extensive travel knowledge, strategic thinking and experience-driven approach has been key to our multitude of success when working within the corporate landscape. Beginning on day one, our expertise allows us to add immense value and means we can deliver on our promise to bring you and your travellers a first-class experience, time and time again. From the booking process all the way through to arriving home, we promise to deliver exceptional, top-quality services to make your business travel go off without a hitch.PCI Compliant24/7, In-House Emergency TeamEnhanced Hotel BenefitsComplex Data CaptureEasy Payment SolutionsAir & Hotel ProgramsMeet & Greet ServicesSustainability FocusedPassport & Visa ServicesDesignated Corporate Travel SpecialistsStrategic Account ManagementOnline Booking & Expense ManagementGround Transportation & Ancillary TravelComplete Risk Management

PRIORITISING TRAVELLER WELL-BEING & REDEFINING POSSIBILITIESAround-the-Clock SupportTAG24 is our global, award-winning, in-house emergency team, dedicated to assisting VIP travellers in emergency situations outside of normal office hours. TAG24 operates on the same technology as your dedicated team which allows them to have full visibility of all travel reservations, passenger profiles, client travel policies, as well as client-specific corporate fares and rates.Distinctly DiscreetYour privacy and security mean just as much to us as they do to you; that’s why we are trusted in delivering highly discreet services. Backed by PCI compliance, TAG Corporate Travel Specialists are extremely experienced at maintaining confidentiality and navigating business travel to ensure traveller security comes first. When you partner with TAG, your travellers can feel confident knowing that any details will remain confidential.Redefining ImpossibleWhen it comes to details, we thrive in manifesting solutions in seemingly impossible scenarios. From meet and greets to specific suite reservations; blocking airline seats to setting up Apple TV and logging in; pre-setting specific brands of candles in the room and lighting before the guest arrives to arranging butlers to unpack clothes, TAG Corporate Travel Specialists have seen it all. Creative thinking is where our people shine most—ultimately making the impossible, possible for unrivalled VIP treatment.

PRIORITISING TRAVELLER WELL-BEING & REDEFINING POSSIBILITIESAround-the-Clock SupportTAG24 is our global, award-winning, in-house emergency team, dedicated to assisting VIP travellers in emergency situations outside of normal office hours. TAG24 operates on the same technology as your dedicated team which allows them to have full visibility of all travel reservations, passenger profiles, client travel policies, as well as client-specific corporate fares and rates.Distinctly DiscreetYour privacy and security mean just as much to us as they do to you; that’s why we are trusted in delivering highly discreet services. Backed by PCI compliance, TAG Corporate Travel Specialists are extremely experienced at maintaining confidentiality and navigating business travel to ensure traveller security comes first. When you partner with TAG, your travellers can feel confident knowing that any details will remain confidential.Redefining ImpossibleWhen it comes to details, we thrive in manifesting solutions in seemingly impossible scenarios. From meet and greets to specific suite reservations; blocking airline seats to setting up Apple TV and logging in; pre-setting specific brands of candles in the room and lighting before the guest arrives to arranging butlers to unpack clothes, TAG Corporate Travel Specialists have seen it all. Creative thinking is where our people shine most—ultimately making the impossible, possible for unrivalled VIP treatment.

Our promise to you is that TAG’s deliberately different approach means you experience a bespoke travel management program like never before. To learn more about our expert Corporate Travel Team and arrange a consultation, contact Brett Thomson at Brett.Thomson@tag-group.com.Version 1.0 | 02.14.2024WHERE IMPOSSIBLE BECOMES POSSIBLEWebsite | tag-group.comFacebook | tagtravelgroupInstagram | tagtravelgroupLinkedIn | tagtravelgroup