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EXPERIENCE MORECORPORATE TRAVEL MANAGEMENT

PAGE | 01Thank you for your interest and for taking the time to learn more aboutTAG. I would like to take this opportunity to introduce you to our business,what I believe makes TAG so unique and why I’m proud to be part of thisspecial organization. We understand that when it comes to traveling for business, vastexperience, delivering value, and exceptional service are everything. From the initial engagement right the way through to arriving home andbeyond, you want to know and trust that every single detail has beentaken care of. At TAG, we thrive on delivering outstanding expert servicein this even more complex world of travel. We hope to get a chance to demonstrate how we live and breathe thesevalues which differentiate us in order to bring you countless benefits,effectively acting as not only travel consultants but your in house travelconsultancy. We look forward to hearing from you.W E L C O M EJens PennyChief Executive Officer

PAG E | 0 2E L E V E N G L O B A L O F F I C E SL OS A N G E L E S • N A S H V I L L E • A T L A N T A • M I A M I • N E W Y O R K • L O N D O N • M A N C H E S T E R • S I N G A P O R E • M E L B O U R N E • S Y D N E Y • H O N G K O N G“We thought our previousservice was good until wetried TAG. It’s on anotherlevel, from the day-to-dayservice to the senior levelsupport. ”Matthew Gilbert,Assistant to CEO

PAGE | 03TAG is an award-winning travel and event management company, backedby thirty years’ experience.Globally, we have specialist expertise across six divisions - Corporate,Investment Management, Production, Touring and Private Travel, providingcomprehensive services tailored to you.Whatever you need, whenever you need us, we are here for you – ourdedicated professionals are available 24/7/365, from offices in the UK, US,and Asia Pacific.W E L C O M E T O T A G

T E A M W O R KA M B I T I O U SG E N U I N EOURV A L U E SPAG E | 0 4We know that collaboration is essential to success. Within TAGwe work across divisions and regions to bring you, our client, aseamless experience. By sharing knowledge, technology, andinsight, we enhance the level of service available to you. We alsostrive to become part of your team, working closely with keystakeholders to become an essential part of your travel program. Our founders’ vision was to create an industry-leading travelmanagement company that put service and experience at itsheart. They wanted to set the standard for the industry and bybeing deliberately different, ambitious, and passionate, we havedone just that. Our ambition isn’t just confined to TAG, but to thetravel industry as a whole and to our clients, for whom we striveevery day to make the impossible, possible. Creating a long-lasting and successful partnership requiresopenness and honesty. We are respectful and considerate toeveryone within our team, never shying from the difficultconversations and approaching every task genuinely. With ourclients we take the same approach, meaning you can be assuredthat we will always be acting in your best interests.

Established in 1988, TAG has grown to become one of the world’s leadingtravel and event management companies. From day one, we have been ahigh-end, service-driven company – committed to meeting the needs of adiverse marketplace. Three decades on and TAG remains ahead of itscompetitors as a diverse, ethical, and sustainable company, who is not onlyinfluential amongst their peers, but well respected and trusted by some ofthe biggest names in the corporate world. Today, we have dedicatedspecialist divisions with travel and event experts across four continents.We are a Global Business, with a Global Team that’s with you all the way.L E A D I N G T H E W A YPAGE | 05

OURP E O P L ETAG Academy was launched in 2015 with the mission to educateand offer professional training to young individuals aiming tobecome expert Travel Specialists. We aim to fast track thecareers of entry-level candidates looking for their first stepstowards a long-term career in travel by providing a tailor-madework-based training program – designed to equip members withthe advanced skills and knowledge required to thrive in anincreasingly complex travel logistics environment.TAG provides each client with a Strategic Account Manager andaccess to Executive Sponsor to ensure goals are met andeverything is running smoothly. They also look out forimprovements to your program, guide you through product andservice updates and ensure that you are getting the best value foryour money. TAG24 is our global award-winning in-house emergency team,dedicated to assisting travelers in emergency situations outsideof normal office hours. TAG24 operates on the same technologyas your dedicated team which allows them to have full visibility ofall travel reservations, passenger profiles, client travel policy andclient specific corporate fares and rates.S T R A T E G I C A C C O U N T M A N A G E M E N T T A G A C A D E M Y I N - H O U S E E M E R G E N C Y T E A M PAG E | 0 6

PAGE | 07E X PERIE N C E M O R ET H E S E P I L L A R S W O U L D N O T S U P P O R T T H E B R A N D P R O M I S E W I T H O U T AS T R O N G F O U N D A T I O N , O U R P E O P L E .T R U S TI N S I G H TD I G I T A LA C C O UN T M A N AG E M E N T I N D U ST R Y K N OW L E D G ET R A V EL P R O C E D U R EA N A L YT I C ST R A V E L L E R S A F E T Y H E A L T H & W E L L B E I N GE S GC O M P L I A N C EG L O B A LA G E N T T O O L SC L I E N T T O O L SA U T O M A T I O N

PAG E | 0 8Our staff are not order takers, they are highly skilledTravel Specialists, able to dissect the most complex oftravel itineraries and offer alternative cost effective butpractical solutions ensuring all elements of a trip arecovered. They work with you as a team and become anextension of your business by taking every measurepossible to ensure that they know each travelers’nuances and preferences. A team of champions that willnever be faulted for not going above and beyond butcommended on their exceptional knowledge of bookingCorporate Travel, customer service, and ability to makethe impossible, possible.TAG is committed to identifyingand adopting global policies andinitiatives to address equality,bias, equity and inclusion effortsfor all TAG offices and theircommunities around the world. Adriving force for inclusion andsocial justice, we will continue toutilize our TAG Academy toeducate and offer professionaltraining and further developmentopportunities to young individualsfrom all minority groups. Gabrielle Carr,Chief Operating Officer, W E E X C E E D E X P E C T A T I O N S

PAGE | 09WE EXCEEDE X P E C T A T I O N SDesignatedTravel SpecialistsStrategicAccount ManagerAir and HotelProgrammesEnhancedHotel BenefitsGround Transportation and Ancillary TravelOnline Booking and Expense Management

PAG E | 1 0Passport and Visa ServicesComplete Risk ManagementPCI CompliantEasy PaymentSolutionsIn-house 24-hourEmergency DepartmentSustainability Focused

PAGE | 11BENEFITSFORTRAVEL BOOKEROur Travel Specialistsact as an extension ofyour teamAward-winning in-house24-hour serviceHybrid approach toOnline Booking ToolsUnrivalled Supplierrelationships In-house technology TRAVELLERTravel Specialists thatunderstand the importanceof attention to detail andtime sensitivity.TAGdesktop profilemanagement Airfares and special hotelrates with unique valueadded benefits.TAGmyseat, preferred seatfinder.

PAG E | 1 2PROCUREMENTThe highest levels of dataprotection and security.Online dynamic reporting(TAGanalytics+)Traveller Trackingtechnology(TAGsafeguard+) Comprehensive datacaptureStrategic Account Managerworking as an extension ofyour team TAG strives for perfectionand sets the standard forCorporate Travel. On thoserare occasions when theycome up short, they own up,take appropriate steps, andstrive for continuousimprovement. That is betterthan perfection.VP Finance &AdministrationMid-Market Private Equity,New York.

PAGE | 13TAGD I G I T A LThe essential travel companion with real time access to all your travelinformation Single sign-onPersonalized Date/Time Zone and CurrencyVisa RequirementsFlight Details and Mobile Check-in's

PAG E | 1 4Compare Air, Hotel, and Car SpendDynamic Data and ReportingCustomisable and Automated ReportingEnsuring traveler safety and duty of carefor your travelers has always been criticaland now is even more vital given thecurrent climate. Our TAGsafeguard+ toolallows you to track travelers, monitor andrate developing risks, and minimize theimpact of disruption with real-time alerts.An all-in-one online dashboard provides single access to theentire TAGdigital suite of tools

TAG’s Private Travel division provides luxury travel holidays and experienceswith full concierge services. We create bespoke escapes for highnet-worth individuals, celebrities and VIPs – providing a personal service everystep of the way.Thirty years’ experience gives us the expertise and connections to take care ofevery last detail, from discovering your ideal destination to booking a table at aMichelin-star restaurant.PERSONAL TRAVEL ADVISORSCONCIERGE SERVICESVIP TREATMENTEXCLUSIVE BENEFITSHIGHLY DISCREET PRIVATET R A V E LPAGE | 15

PAG E | 1 6GENERATEWe collaborate with you to co-create remarkable events that achieveyour business goals. Our experts are trusted by the world’s biggestbrands to deliver curated brand experiences, inspirational incentives,and so much more – it’s all about creating a real connection with youraudience. Whatever you need, our team has the global reach, local knowledgeand smart technology to take care of every last detail.THINKACTResearch and analyze to develop insights,strategy and creative solutions.Plan, design, scope and budget events that deliverreturn on investment and return on experience.Engagement, passion, action, performance, loyalty,and transformation – and it’s all measurable.EVENTS

Where we areT O D A YS U S T A I N A B I L I T YR E P O R T I N GManaging your company’s environmental and social impact throughcarbon reporting, analysis and offsettingTravel emissions directly contribute to climate change Carbon reporting, analytics footprint reduction, and travel CSR solutionsOur partner provides an in-depth analysis of your CO2 emissionsWe can offset these omissions through environmental projects Balancing out your own carbon footprint Environmental projects such as clean energy technologies, purchasingcarbon credit, and tree planting PAGE | 17

TAG ESGCarbon offset quote offered on all bookingsTAG business Carbon Neutral operation by 2022Recycling facilities in each location Company wide energy saving policy (water/electric) Green credentials support Supplier Selection Equal Opportunities EmployerMental Health & Wellness supported by EmployeeAssistance Programme Biannual Engagement Surveys Charitable ‘Entertainment Industry’ Support D&I weighted approach to TAG Academy candidatesLeadership Team Diversity IFRS Accounting Standards PCI Compliance and Information Security (attain ISO27001)Whistle blower scheme initiatedENVIRONMENTALSOCIETYGOVERNANCEPAG E | 1 8

“TAG provides us with the highest levels of service regarding our Corporate Travel arrangements. Their attention to detail issecond to none, and they are absolute experts at getting us out of challenging situations. As our travel profile is verydemanding, we require the services of someone who is able to cope with the flexibility we require and can handle our last-minute changes. TAG do this skillfully, and often manage to get us complimentary hotel upgrades in the process. We are veryhappy with them.”Office Manager,Pamplona Capital ManagementPAG E | 1 9

What sets us apart is our ability to make the seemingly impossible,possible. Over 30 years of delivering high-touch concierge travel to someof the world’s most demanding travelers has equipped us with the skillsand contacts to make even the most complex of requests achievable. Ourrelationships with airline and hotel suppliers gives us access to exclusiveenhanced rates, upgrades and availability, all to the benefit of yourtravelers. E X P E R I E N C E T H E I M P O S S I B L E Traveler experience is at the heart of everything we do. Our white-gloveservice ensures that every detail is taken care of – from confirming yourpreferred seat to ensuring your favorite wine is stocked in your hotel room– your travelers will arrive at their destination happy and refreshed and ableto focus on the task at hand. We take the pain out of booking travel.E X P E R I E N C E M O R EBusiness travel isn’t just about getting your travellers seamlessly from A toB. It’s the whole end-to-end process. With our award-winning AccountManagement Team, we’ll help you strategically manage your travelprogramme, from assisting with travel policy to enhanced managementinformation, cost saving strategies, and benchmarking. For us, travel is acomprehensive range of services and we will ensure that every partnerworking with TAG experiences only the best. E X P E R I E N C E E V E N M O R EPAG E | 2 0

Experience MoreOur promise to you is that TAG’s deliberately different approachmeans you experience Corporate Travel like never before. If youwould like to learn more about our Corporate Travel strategy,please feel free to contact us to arrange a consultation. enquires@tag-group.comtagtravelgrouptagtravelgrouptagtravelgroup tagtravelgroup tag-group.com