Secure, Instant Calling From Your Website or Mobile App
Web-Based Toll-Free Call Buttons can be added to
any website, app, or digital touchpoint to seamlessly
connect customers, suppliers, partners, and
employees, from any device, anywhere in the world.
Visual IVR menu allows customers or employees to
navigate to the correct department or individual within
the company to avoid time-consuming IVR systems
and address their needs faster.
Geo-Location | Smart Call Routing to specific
representatives, departments, or offices around the
world, based on time of day, day of the week, native
language, or location of caller.
Call Wait Queue enables you to answer more calls
than lines or agents available and holds them in queue
until an agent is ready to take their call.
Leverage New Data Pipeline to access caller
information in real-time - IP address, call initiation
source, time to answer, call duration, plus much more.
Intuitive Analytical Dashboard provides strategic
insights into caller behavior to optimize marketing
campaigns and increase ROI.
CRM | Contact Center Integration enables you to
leverage customer profiles and caller history for faster
problem resolution and superior service.
Live Interactive Call Buttons can be added to your
email signature and e-marketing campaigns for
customers to instantly connect to your business while
remaining engaged with the digital content.
End-to-End Encrypted calling structure provides
secure communications to protect your sensitive
information and that of your customers.
A patent protected, WebRTC | VoIP calling solution
that enables secure, instant communications within
any website session, and integrates with your
Contact Center or CRM solution to elevate and
manage the customer experience.
WHAT IS TACTAL?
HOW DOES TACTAL WORK?
✓ Over-the-Top (OTT)
✓ Plug & Play SaaS solution
✓ VoIP calls placed through secure WebRTC/ORTC
✓ Global toll-free calling connects to any endpoint
✓ Easy integration with any website or mobile app
✓ Call buttons generated and managed through
✓ No additional hardware or infrastructure to
✓ Works with any legacy TDM/IP-PBX system and
CRM/Contact Center solution
✓ No downloads, plugins, or logins required from
either party – customers just click and connect!
Proactively Engage with your customers and own
the entire digital experience.
Add the Human Touch to your website, mobile
app, or digital media to deliver richer real-time
Increase brand loyalty and customer satisfaction.
Seamlessly and Instantly connect employees,
customers, suppliers, and partners from anywhere.
Reduce website abandonment and improve
conversion rates by offering real-time assistance.
SaaS Solution packed with powerful features that
works on any device to enhance customer
experience and drive sales.
Expand global reach, Eliminate high telco costs,
and Increase revenues.
Affordable, Scalable, and Secure cloud-based
Your Website – Our Toll-Free Call Button
Your phone rings.
It’s that simple!
Boost Call Volume, Increase Sales & Engage
Better With Your Customers