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Year in Review
Expanded ourteam with 7 newcolleagues.Five straightyears of revenuegrowth.2020 2024Continuing to grow.Partnered with300 incrediblenew clients.
Increased Claims SpecializationIndividualLife andHealthSolutionsFurthering our expertise.From planning for the future tonavigating life’s unexpectedchanges, we’re here to make theprocess easier. Our team now offersMedicare solutions, individualhealth plans, life and disabilitycoverage, and more, helping youmeet your needs with confidence.Our team of dedicated claimsprofessionals is here to walk youthrough every step, providingquick resolutions and the personalsupport you deserve. Whether it'snavigating communications withadjusters, assessing your claim, orevaluating policy terms, we arededicated to simplifying theprocess and ensuring a seamlessexperience.
20 Years15 YearsCelebrating milestones.Barbara PetersEquine Insurance Account ManagerBenton KeithSenior Risk AdvisorJennifer Whitehouse Business Insurance Account Executive10 YearsAngie JonesClaims AnalystBrian Crawford Director of ClaimsKim DennisPersonal Insurance Account Manager
Celebrating milestones.Melanie Holbert Personal Insurance Account ManagerCarrie Nance Personal Insurance Advisor/Agency Experience LeaderNikki Young Director of Personal Insurance/ Vice President of Epic Amy Howell Business Insurance Service SpecialistAngie Brashear Personal Insurance Account Manager10 Years5 YearsStephanie Barrett Personal Insurance Advisor
6th Year in a RowFive-Time HonoreeNamed a “Big I” BestPractices Agency.Awarded Best Places toWork in Greater Louisvillein 2024.$160,000+given back to ourcommunities in 2024100+ hoursspent volunteering atlocal organizationsAchieving together.
“My 17 years of doing business with Sterling Thompson hasbeen very positive and I wish all our vendors were astrustworthy and easy to deal with.” - Brian, client since 2003“Sterling Thompson Company staff are available andresponsive immediately, especially when accidents and claimsdo not happen during business hours!” - Chris, client since 2013“We always get A+ customer service from our SterlingThompson Company insurance representatives. Thank you forbeing so prompt and attentive to our claims whenever we needyour help.” - Carol, client since 2008“It’s always been easy to deal with your people, but when I hada claim it was even better! They called and emailed andchecked with me regularly through the entire time. I’ve givenyour contact info to a lot of people .. even have people fromother states calling me to get info on your company, becausethey heard how happy I was.” - Marvin, client since 2020What our clients aresaying.