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RMHCK 2023 Annual Report

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Kentuckiana2023

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2023 BOARD OF DIRECTORS EXECUTIVE COMMITTEEPresident: John Bischo, Community VolunteerPresident-Elect: Sam Castle, SVP, Private Banking Division Manager, Stock Yards Bank & TrustVice-President: Todd Hamilton, CPA/Partner,Cherry BakaertVice-President: Bru Peter, Owner/Operator,McDonald’sVice-President: London Roth, Chief of Sta to Medicare President East Division, HumanaTreasurer: Jon Magrum, CPA/Assurance SeniorManager, Cherry BakaertSecretary: Matt Multerer, Director of Strategy & Investments, Southern Glazer’s Wine & Spirits BOARD MEMBERSSal Bertolone, M.D.: RMHCK FounderArt Davenport: Community VolunteerMatt Dodd: Owner/Operator, McDonald’sKathy Lamb: Facility Vice President Operations, Norton Children’s HospitalMichael Meagher: Vice President of GamingOperations, Churchill Downs, Inc.Melissa Merrield: SVP/Chief Human Resources Ocer, Hosparus HealthJessica Murr: Community VolunteerRachel Porter: Director, Strategic Planning and Chief of Sta, Value Based Solutions, Elevance HealthFelix Sharpe: Counsel, HumanaTim Statts: VP Commodity Services, Schneider ElectricTiany Stout: Licensed Realtor, Semonin RealtorsAndre Zdanow: Executive Director, Small Appliances and FirstBuild, GE AppliancesTo Our Valued Supporters,As we reect on 2023, it’s clear that the foundation of our success is built on your commitment and generosity. You have empowered us to reach remarkablemilestones in serving families facing unimaginable challenges. Your supporthas been a beacon of hope, helping remove barriers, strengthening families, and promoting healing when children need healthcare.In 2023, thanks to you, we achieved signicant impact:In 2023, thanks to you, we achieved signicant impact:• Over 15,000 nights of comfort were provided at our Ronald McDonald House and Ronald McDonald Family Room Programs, translating into more than $3 million saved by families on lodging and meal expenses. • Our meal program, Love Served Daily, spearheaded by Chef James and our incredible volunteers, delivered more than 32,000 nutritious meals, oering comfort and sustenance to our guest families.• We launched an innovative smartphone app, enhancing our ability to communicate and share vital resources with families, ensuring they have the support they need, exactly when they need it.• Awareness of RMHCK’s mission has grown exponentially, leading to record-breaking fundraising success and a remarkable increase of new volunteers eager to lend their hands and hearts.These achievements are not just ours; they are yours. It’s your dedication that makes this work possible. Looking ahead to 2024, we approach a signicant milestone in our journey—our 40th anniversary. We are lled with gratitude and anticipation for what we can accomplish together. On behalf of every family whose life you’ve touched, thank you. Your continued dedication inspires us daily and reinforces our commitment to serving families with compassion.With our gratitude,John Bischo Board PresidentHal Hedley Chief Executive OcerRonald McDonald House Charities of Kentuckiana provides the home and support that allows families to stay together while they focus on the healing of their sick children at a critical time.Our Mission

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2023 BOARD OF DIRECTORS EXECUTIVE COMMITTEEPresident: John Bischo, Community VolunteerPresident-Elect: Sam Castle, SVP, Private Banking Division Manager, Stock Yards Bank & TrustVice-President: Todd Hamilton, CPA/Partner,Cherry BakaertVice-President: Bru Peter, Owner/Operator,McDonald’sVice-President: London Roth, Chief of Sta to Medicare President East Division, HumanaTreasurer: Jon Magrum, CPA/Assurance SeniorManager, Cherry BakaertSecretary: Matt Multerer, Director of Strategy & Investments, Southern Glazer’s Wine & Spirits BOARD MEMBERSSal Bertolone, M.D.: RMHCK FounderArt Davenport: Community VolunteerMatt Dodd: Owner/Operator, McDonald’sKathy Lamb: Facility Vice President Operations, Norton Children’s HospitalMichael Meagher: Vice President of GamingOperations, Churchill Downs, Inc.Melissa Merrield: SVP/Chief Human Resources Ocer, Hosparus HealthJessica Murr: Community VolunteerRachel Porter: Director, Strategic Planning and Chief of Sta, Value Based Solutions, Elevance HealthFelix Sharpe: Counsel, HumanaTim Statts: VP Commodity Services, Schneider ElectricTiany Stout: Licensed Realtor, Semonin RealtorsAndre Zdanow: Executive Director, Small Appliances and FirstBuild, GE AppliancesTo Our Valued Supporters,As we reect on 2023, it’s clear that the foundation of our success is built on your commitment and generosity. You have empowered us to reach remarkablemilestones in serving families facing unimaginable challenges. Your supporthas been a beacon of hope, helping remove barriers, strengthening families, and promoting healing when children need healthcare.In 2023, thanks to you, we achieved signicant impact:In 2023, thanks to you, we achieved signicant impact:• Over 15,000 nights of comfort were provided at our Ronald McDonald House and Ronald McDonald Family Room Programs, translating into more than $3 million saved by families on lodging and meal expenses. • Our meal program, Love Served Daily, spearheaded by Chef James and our incredible volunteers, delivered more than 32,000 nutritious meals, oering comfort and sustenance to our guest families.• We launched an innovative smartphone app, enhancing our ability to communicate and share vital resources with families, ensuring they have the support they need, exactly when they need it.• Awareness of RMHCK’s mission has grown exponentially, leading to record-breaking fundraising success and a remarkable increase of new volunteers eager to lend their hands and hearts.These achievements are not just ours; they are yours. It’s your dedication that makes this work possible. Looking ahead to 2024, we approach a signicant milestone in our journey—our 40th anniversary. We are lled with gratitude and anticipation for what we can accomplish together. On behalf of every family whose life you’ve touched, thank you. Your continued dedication inspires us daily and reinforces our commitment to serving families with compassion.With our gratitude,John Bischo Board PresidentHal Hedley Chief Executive OcerRonald McDonald House Charities of Kentuckiana provides the home and support that allows families to stay together while they focus on the healing of their sick children at a critical time.Our Mission

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Where Hope HealsHi, I’m Paige Saint-Utley. In December 2023, my husband Jordan andI welcomed our son Grayson into the world. Our pregnancy started o beautifully. Grayson was thriving, comfortably nestled in the 60thpercentile. But as time went on, we faced unexpected challenges. Grayson’s growth plummeted.At 30 weeks, I was admitted to the hospital with the ominouspossibility of an early arrival. The uncertainty was overwhelming.Despite the rollercoaster of appointments and the strain of working night shifts, we held onto hope.Then, at 33 weeks and three days, it happened. I underwent anemergency C-section, and Grayson entered the world—a tiny bundle of three pounds and ten and a half ounces. Our joy was short-lived as we learned he needed immediate surgery for a tracheoesophageal stula, a condition where the windpipe and esophagus are abnormally connected.Separated from Grayson as he fought for his life in the NICU,Ronald McDonald House Charities of Kentuckiana became our sanctuary.It was there that I navigated the turbulent waves of postpartum emotions, surrounded by understanding and support. Its proximity to the hospital meant we could be by Grayson’s side day and night without the added strain of travel and stress.The House became our home away from home, oering not just shelter but a sense of belonging. We found comfort in the company of otherfamilies facing similar trials, and in the kindness of volunteers whobecame like family to us. Even during Christmas, Ronald McDonaldHouse became a true home where our family could gather,bringing comfort and joy amidst the diculties.Returning to the Ronald McDonald House in February 2024 as Grayson underwent additional treatment felt like coming full circle—a touching reminder of how far we’d come.Our journey with Grayson has been lled with challenges, but through it all, Ronald McDonald House Charities of Kentuckiana has been our anchor.Paige, Jordan and GraysonMadisonville, KY. (115 miles from Louisville)We referredto RMHCK as often.‘Home’

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Where Hope HealsHi, I’m Paige Saint-Utley. In December 2023, my husband Jordan andI welcomed our son Grayson into the world. Our pregnancy started o beautifully. Grayson was thriving, comfortably nestled in the 60thpercentile. But as time went on, we faced unexpected challenges. Grayson’s growth plummeted.At 30 weeks, I was admitted to the hospital with the ominouspossibility of an early arrival. The uncertainty was overwhelming.Despite the rollercoaster of appointments and the strain of working night shifts, we held onto hope.Then, at 33 weeks and three days, it happened. I underwent anemergency C-section, and Grayson entered the world—a tiny bundle of three pounds and ten and a half ounces. Our joy was short-lived as we learned he needed immediate surgery for a tracheoesophageal stula, a condition where the windpipe and esophagus are abnormally connected.Separated from Grayson as he fought for his life in the NICU,Ronald McDonald House Charities of Kentuckiana became our sanctuary.It was there that I navigated the turbulent waves of postpartum emotions, surrounded by understanding and support. Its proximity to the hospital meant we could be by Grayson’s side day and night without the added strain of travel and stress.The House became our home away from home, oering not just shelter but a sense of belonging. We found comfort in the company of otherfamilies facing similar trials, and in the kindness of volunteers whobecame like family to us. Even during Christmas, Ronald McDonaldHouse became a true home where our family could gather,bringing comfort and joy amidst the diculties.Returning to the Ronald McDonald House in February 2024 as Grayson underwent additional treatment felt like coming full circle—a touching reminder of how far we’d come.Our journey with Grayson has been lled with challenges, but through it all, Ronald McDonald House Charities of Kentuckiana has been our anchor.Paige, Jordan and GraysonMadisonville, KY. (115 miles from Louisville)We referredto RMHCK as often.‘Home’

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89 House VolunteersRONALD MCDONALD HOUSE® VOLUNTEERS126 Service Groups32,080 Meals Served248 Activities Oered5,293 Volunteer Hours285 Families ServedRONALD MCDONALD FAMILY ROOM® PROGRAMS991 Nights Provided32 Volunteers1,299 Volunteer HoursThank you to our volunteers and donors for your time, talents, and nancial support. Your generosity provides a home away from home for families and allows them to focus on the needs of their children. We couldn’t take care of families when they need it most without you!A Sincere Thank YouRONALD MCDONALD HOUSE®1,118Families Served365 NIGHTSLongest Stay9,709 MILESFarthest Distance Traveled14,825Nights Provided7.5 NIGHTS Average Length of Stay$131RMHCK’s Nightly Cost Per Family$3.1 MILLION Saved By FamiliesFAMILIES TRAVELED FROM:93 Kentucky Counties26 Indiana Counties 22 Other States 3 Forgeign CountriesRMHCK locationOur HighlightsUNAUDITED REVENUES: $3,642,351Financial OutlookUNAUDITED EXPENSES: $3,086,294TOTAL NET ASSETS OF RMHCK AND ITS SUBSIDIARIES AS OF 12.31.2023: $27,940,678HIGHEST OCCUPANCYOn October 22, 2023, 56 guestrooms were occupied, the most to date since RMHCK started serving families in 1984.ROUND-UP FOR RMHC Kentuckiana McDonald’s owner/operators, their crew, and their customers continue to be strong supporters of the families who call our House home. In 2023, customers from 100 McDonald’s restaurants donated an extremely generous, amazing,and record setting $567,971 through Round-Up for RMHC.IMPROVED COMMUNICATIONIn addition to a family app, the Operations team deployed digital displays acrossfamily oors to communicate important information, menus, and upcomingactivities to families.

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89 House VolunteersRONALD MCDONALD HOUSE® VOLUNTEERS126 Service Groups32,080 Meals Served248 Activities Oered5,293 Volunteer Hours285 Families ServedRONALD MCDONALD FAMILY ROOM® PROGRAMS991 Nights Provided32 Volunteers1,299 Volunteer HoursThank you to our volunteers and donors for your time, talents, and nancial support. Your generosity provides a home away from home for families and allows them to focus on the needs of their children. We couldn’t take care of families when they need it most without you!A Sincere Thank YouRONALD MCDONALD HOUSE®1,118Families Served365 NIGHTSLongest Stay9,709 MILESFarthest Distance Traveled14,825Nights Provided7.5 NIGHTS Average Length of Stay$131RMHCK’s Nightly Cost Per Family$3.1 MILLION Saved By FamiliesFAMILIES TRAVELED FROM:93 Kentucky Counties26 Indiana Counties 22 Other States 3 Forgeign CountriesRMHCK locationOur HighlightsUNAUDITED REVENUES: $3,642,351Financial OutlookUNAUDITED EXPENSES: $3,086,294TOTAL NET ASSETS OF RMHCK AND ITS SUBSIDIARIES AS OF 12.31.2023: $27,940,678HIGHEST OCCUPANCYOn October 22, 2023, 56 guestrooms were occupied, the most to date since RMHCK started serving families in 1984.ROUND-UP FOR RMHC Kentuckiana McDonald’s owner/operators, their crew, and their customers continue to be strong supporters of the families who call our House home. In 2023, customers from 100 McDonald’s restaurants donated an extremely generous, amazing,and record setting $567,971 through Round-Up for RMHC.IMPROVED COMMUNICATIONIn addition to a family app, the Operations team deployed digital displays acrossfamily oors to communicate important information, menus, and upcomingactivities to families.

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Our ProgramsProviding a home away from home since 1984.RONALD MCDONALD HOUSE®Within walking distance of Louisville’s downtown hospitals, Louisville’s Ronald McDonald House has 56 guestrooms staed 24 hours a day, 365 days a year. Our private guestrooms, comfortable living rooms, vibrant play areas, and stocked kitchens oer a home away from home for families of seriously ill or injured children.RONALD MCDONALD FAMILY ROOM® With the help of our medical partners, RMHCK provides dedicated rooms inside hospitals to ensure families have a quiet place to rest only steps from their children. Family Rooms can be found at Norton Children’s Hospital, Frazier Rehab Institute, and Norton Women’s and Children’s Hospital. Amenities vary at each facility, but can include sleep rooms, restrooms with showers, laundry facilities, comfortable living rooms, and stocked kitchens.HOSPITALITY CART With snacks, beverages, small toys, and fun activities, our Hospitality Cart helps ll an empty stomach or bring a smile directly to children and their families at the Novak Center for Children’s Health.Get InvolvedVisitrmhck.orgfor ways you can support RMHCK.550 S 1st St, Louisville, KY 40202502.581.1416