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EMPLOYEE BENEFITS GUIDE Plan year: December 1, 2023 – November 30, 2024

Table of Contents Insurance Provider Contact Information Carrier Phone Number Website Medical & Prescription Drugs Healthplan of Nevada 800-777-1840 Healthplanofnevada.com/member Medical & Prescription Drugs Assured Benefits 800-247-7114 abadmin.com Vision and Dental UHC 866-414-1959 uhc.com/member-resources 401K Paychex Benefit 877-244-1771 www.paychexflex.com FSA Flex Spending Account & DCA Dependent Care Account Paychex Benefit Account Chat Feature in App www.paychexflex.com Voluntary Insurance Colonial Life 503-808-9130 www.coloniallife.com Paychex Employee Assistance Program NexGen EAP & More 800-960-5371 www.nexgeneap.com Paychex Health Advocacy Service BalanceCare® by ENI 877-598-8617 www.eniweb.com Pet Insurance MetLife 800-438-6388 https://quotemetlifepetinsurance.com/pet Group Term Life Insurance Principal 800-968-3343 www.principal.com • Overview • How to Enroll • Medical Insurance • Dental Insurance • Vision Insurance • FSA Flex Spending Account • 401K • Group Term Life Insurance • Colonial Life Voluntary Benefit Options • MetLife Pet Insurance • NexGen Employee Assistance & More • Working Advantage • Finfit • BalanceCare® Health Advocacy Services • Additional Information: Plan Notices, Disclosures, and Legal Documents

Welcome to the Lakeview Village health benefits booklet for 2023 Welcome to your benefits program. We value the contributions every employee makes to our company’s success and reward your hard work with a broad range of valuable benefits designed with the needs of our diverse population in mind. This Health Benefits booklet summarizes the insurance options available for December 1. Please review the guide carefully so you can choose plans that best fit the needs of you and your family. In the following are the benefits, premium costs, rules, and policies for the following plan options: Medical Plan Healthplan of Nevada (moving to a new medical option) ABA - MEC Plan (New Plan) Dental Plan United Healthcare – Dental PPO Plan Vision Plan United Healthcare – Vision Plan Colonial Life Supplemental Voluntary Benefits (QR Code for how to access and learn more) Complementary Services provided: KOFE, LawAssure, and Identity Theft Additional Benefits 401K FSA Flex Spending Account (Max Employee contribution limit of $1,500 per year) DCA Dependent Care Account Pet Insurance (Link to MetLife to learn more) NexGen Employee Assistance Program (Create an account and see all the different options available, customize to you) Working Advantage Finfit Principal Employee Assistance Program Principal Emotional Health Support Health Plan of Nevada Employee Assistance Program Group Benefits Principal – Group Term Life (100% Employer paid, auto enrollment for full time employees) OPEN ENROLLMENT - November 1st and closes on the 15th Open enrollment is your annual opportunity to enroll in employee benefits outside your initial enrollment window. During this time, you can add, terminate and change eligible family members. Access your Flex Online Portal to see what you are currently enrolled in. Schedule your personal live one on one secure benefit meeting with a Colonial Life Benefit Counselor. They will walk you through all the benefits offered, answer any questions you have, and make your enrollment elections or waive your benefits. If you have any questions or need more information, please reach out to your Executive Director or Business Office Manager. For further inquires contact the Ridgeline Management Company HR.

Health Benefits Eligibility Requirements and Deadlines Who is eligible for health benefits? Employees who work a minimum of 30 hours per week are eligible for the health benefit plans described in this booklet. When do benefits go into effect? For newly hired or newly eligible employees, benefits begin on first day of the month following the completion of your 30-day waiting period that begins on your date of hire. What are the enrollment deadlines? For newly hired employees or for those who become newly eligible during the plan year, you must enroll no later than 30 days after your date of hire or the date of your change in eligibility status. What if I want to enroll later in the year? Enrollment opportunities outside your initial enrollment window or open enrollment require a qualifying event. Changing your benefits You will not be able to make changes to your plan midyear unless you experience a qualifying life event, which may allow you and your dependents to enroll in health insurance outside of the yearly open enrollment period. If you experience a qualifying event, you have 30 days to report that event to your HR contact or through Paychex Flex and make the appropriate changes to your plan. Otherwise the plans that you enroll in will remain in the effect until 11/30/2024. The next opportunity to make a change to the benefits is during the next annual enrollment time period. Qualifying Event A change in status or a “qualifying event” is Defined as: • Marriage • Divorce or legal separation • Birth or adoption of a child • A change in your or your spouse’s employment or insurance status • A dependent ceasing to meet eligibility requirements • A change in residence that affects coverage

The Mobile App for Paychex Flex The mobile app for Paychex Flex gives you easy access to your employee benefits, pay stubs, tax forms, and more – even while you’re away from work. With the tap of an icon, securely log in to view your payroll and benefits data whenever and wherever you need it. Eligible Android, iPhone, and iPad customers can access the app with the security and convenience of fingerprint and Touch ID capabilities. Download the Mobile App for Paychex Flex Download the app for your smartphone or tablet from the Apple® App StoreSM or the Google Play™ store.

Medical Insurance Plan Helpful Terms Copay A fixed dollar amount that you may pay for certain covered services. Typically, your copay is due up front at the time of service. Coinsurance After you meet your deductible, you may pay coinsurance, which is your share of costs of a covered service. Deductible The amount that you must pay each year for certain covered health services before the insurance plan will begin to pay. Out-of-Pocket Maximum Includes copays, deductibles, and coinsurance. Once you meet this amount, the plan will pay 100% of covered in-network services the rest of the year.

Medical Insurance Comparison

Dental Insurance Plans Helpful Terms Deductible The amount that you must pay each year before Basic, Major Services, and Orthodontia (when applicable) are covered in addition to the specified coinsurance. Annual Maximum Benefit The total benefit payable by the plan will not exceed the highest listed maximum amount for either Network or Non-Network services.

For additional information please refer to the Benefit Plan Summaries Dental Insurance Comparison

Vision Insurance Plan Helpful Terms Allowance The amount that your vision carrier will cover for your frames or lens enhancements What’s the difference between elective and necessary contacts? Elective – When vision can be corrected by glasses, but contacts are worn. Necessary – When vision cannot be corrected with glasses due to extreme vision problems.

For additional information please refer to the Benefit Plan Summaries Vision Insurance Comparison

Section 125 Flexible Spending Account Employee Enrollment Information

What Is an FSA? A Flexible Spending Account (FSA) is a pretax benefit that enables eligible employees to set aside a specific pretax dollar amount for unreimbursed medical, dental, vision, orthodontia, and dependent care expenses. If you have predictable out-of-pocket expenses, you may want to consider enrolling in the FSA. Depending on your plan, you have the option to join two separate FSA accounts: An Unreimbursed Medical Account can be used for eligible medical, dental, and vision expenses. Examples include:  Office visit co-pays and deductibles  Prescription eyeglasses or contacts  Dental cleanings  Orthodontia Medical expenses to diagnose, treat, or prevent an existing medical condition, that have not been reimbursed through another benefit plan, are eligible. Some items may require a prescription, doctor’s note, or additional certification from a medical provider. For a list of common, qualifying expenses, refer to the FSA Eligible Products listing at fsastore.com/paychex. A Dependent Care Account can be used for custodial expenses for a claimed dependent. Examples include:  A daycare center or babysitter to allow you (and your spouse, if married) to work, actively look for work, or be a full-time student  Custodial or elder care Note: The IRS maximum annual employee contribution for Unreimbursed Medical Expenses (UME) is $3,200 in 2024. Please refer to the Summary Plan Description (SPD) for your plan’s maximum contribution as it may be different from this amount. Why Should I Participate in an FSA? Tax Savings. FSA deductions come out of your paycheck before most withholding taxes are computed, reducing your taxable income. Budgeting. Regular payroll deductions help you budget medical, dental, vision, and dependent care expenses. Ease and Convenience. The PBA Employee Website is available 24 hours a day/7 days a week, at www.paychexflex.com. Still unsure if you'll have FSA-eligible expenses? Check out thousands of eligible FSA products on our partner website at the FSA store or by clicking on the below banner for $5.00 off your next FSA purchase! FSA Tools Visit the PBA Employee Website at www.paychexflex.com or use the Paychex mobile app to:  Update your email address or home phone number;  Access, submit, and track FSA claims;  Review account balances and election amounts.  Request FSA forms; or  View important FSA-related balance information. You can download the PBA mobile app on the website by clicking Tools & Resources from the home page. When Can I Enroll in FSA? If you meet the plan’s eligibility requirements outlined in the SPD, you can enroll or change your annual election for the upcoming year during the open enrollment period using the website. The effective date for benefit plans elected during open enrollment is January 1 of the following year. For new plans, you can enroll online two weeks prior to your plan effective date. If you are a new employee whose eligibility date does not occur during the open enrollment timeframe, you need to submit a paper enrollment form to enroll. The form is available online on the PBA Employee Website, Tool & Reports tab, under Forms. Sole proprietors, partners in a partnership, greater than two percent owners of an S-Corporation, and members of LLCs taxed as such, and their family members, are not eligible to participate in a Section 125 plan. If you do not submit a change or request to cease participation during open enrollment, your current annual election amount will be used for the following plan year; you do not need to re-enroll. How Do I Enroll? You can enroll by logging in to www.paychexflex.com and selecting Benefits Account (PBA).

2 Enrolling Online 1. Log in to www.paychexflex.com and select Benefits Account (PBA). From the left menu saying, I Want To…, click the Enroll Now button. 2. After reviewing the general information about your company’s plans, click Begin Your Enrollment Now. Ask your employer for a copy of the SPD for specific plan details; this page is an overview. 3. Verify your Participant Profile information. If you have or would like a Dependent Care plan, you can add a dependent by clicking Yes when asked, “Do you have any dependents?” Add the dependent. 4. Approve the plan rules. Again, this is not a substitute for the SPD, so please see your employer for detailed information. Check the boxes and click Continue. 5. Enter your election amount(s) for the plans offered, click Continue. 6. Select Check or Direct Deposit for your secondary reimbursement method. 7. Verify your enrollment information and click Submit if accurate. You can make updates until the close of the Open Enrollment period. 8. A confirmation will display when you are finished.

3 How Much Should I Elect? Use the Flexible Spending Account Deduction Worksheet at www.paychexflex.com, or our online calculator at https://www.paychex.com/calculators/employee-fsa-calculator, to calculate your eligible expenses and determine the per-pay-period FSA deduction amount. Be sure to consider the maximum amount your employer allows for unreimbursed medical expenses (refer to the SPD). You should also consider any amount your employer is contributing toward the plan. The maximum household deduction allowed for dependent care expenses, per federal guidelines, is $5,000. A “household” can be described as the total number of taxpayers (living as spouses as defined under federal law) who are filing tax returns either jointly or separately. Claims and Reimbursement Orthodontia Use the Monthly Orthodontia Claim Form on the PBA Employee Website, under the Tools & Support tab, to submit claims for orthodontia reimbursement:  If you pay the orthodontia bill up front, you will be reimbursed in full up front. You can elect to submit only one claim form for the total amount of orthodontia care (up to your annual election) as opposed to monthly amounts. You must submit an itemized receipt showing the payment and the date it was paid. This one-time submission option cannot cross plan years; payment date is considered the date of service.  If you pay the orthodontia bill in monthly installments, you will be reimbursed as services are incurred. Your initial down payment will be reimbursed in full, and services will be allocated over the length of the contract. You have the option of monthly automatic reimbursements, using your debit card to pay for services each month or submitting individual claim forms for reimbursement. The monthly installment option can cross plan years. Reimbursement Timing Claims are processed within three business days of receipt; however, reimbursements may take more than two days to receive. You can monitor the claim status on the PBA Employee Website at www.paychexflex.com. If your claim is denied, or needs additional documentation, you will receive notification explaining the reason and/or need for additional documentation. End of Year Submissions You have up to 90 days (“closeout period”) after the end of the plan year (December 31), or termination of your employment, to submit claims for reimbursement. Eligible expenses must be incurred during the plan year (up to and including your termination date) while you are an active participant. Your FSA may have one of the following options:  Your employer may offer a grace period up to, and including, March 15 of the following year to incur expenses that can be reimbursed from your prior year’s account. This applies only if you were an active participant on the last day of the plan year (December 31) and have a balance remaining in your prior year’s account. If a reimbursement received by March 31 is put “on hold” because we need additional documentation, you have until May 15 to submit the required documentation.  Your employer may offer a carry-over of up to $640 of unreimbursed medical expense funds from the current year to the following year. This allows you to incur expenses, up to and including December 31 of the following year, that can be reimbursed from your prior year’s account. This applies only if you were an active participant on the last day of the plan year (December 31) and have a balance remaining in your prior year’s account. If a reimbursement received by March 31 is put “on hold” because we need additional documentation, you have until May 15 to submit the required documentation. If you have a grace period or carryover option, submit reimbursement requests for services from the previous plan year before submitting claims for the current year. All claims for services incurred on or before December 31 must be submitted by March 31 of the following calendar year. Unclaimed funds remaining in your account after the deadlines are forfeited to the plan and cannot be reimbursed.

4 FSA Debit Card If offered by your employer, you can use the PBA Debit Card to pay for FSA-eligible items and services at point-of-sale rather than submitting a claim reimbursement request. You will receive a notification from Paychex if additional substantiation documentation is required; please respond to the notice promptly so your debit card remains active. To stay up-to-date about vendor card acceptance and accepting merchants, refer to www.sig-is.org. FSA Direct Deposit FSA direct deposit allows you to receive medical and dependent care claim reimbursement through direct deposit to your bank account. Termination If your employment is terminated, you will have 90 days to submit receipts for expenses incurred on or prior to your termination date, or to submit documentation for claims that were placed on hold or required substantiation prior to your termination date. Can I Change My FSA Election? Your FSA election cannot be changed during the plan year unless you experience a qualifying event as defined by law:  Marriage or divorce  Death of spouse or dependent  Birth or adoption of a child  Termination or start of spouse’s employment  Change in employment status from part-time to full- time or full-time to part-time for you or your spouse*  Unpaid leave of absence by you or your spouse  Eligibility or ineligibility of Medicare/Medicaid  Cost-motivated dependent care changes (for example, relative becomes available to watch child) If a qualifying event has occurred, you must submit supporting documentation and enrollment modifications to your employer within 30 days of the event. Per federal regulations you cannot move money between your medical and dependent care accounts. How Do I Submit a Claim? 1. To submit a claim, log in to www.paychexflex.com and select Benefits Account (PBA). From the menu saying, I Want To…, click the File A Claim button. 2. In the Pay From drop-down menu, select the account you’d like to be reimbursed from, and in the Pay To drop-down menu, choose Me. 3. Upload a valid receipt that is a .jpg, .gif, or.pdf file type no larger than 2MB. Be sure to include a receipt with the name of the service provider, date(s) of service, dollar amount of the service, and a description of the service provided.

4. Complete the required fields with details of your claim and click Next. 5. Add another claim or click Submit to complete. 6. Review the Transaction Confirmation. 7. You can check your claim status by accessing the dashboard at any time

Group & Voluntary Insurance Plans Group Benefits: - Basic Term Life Insurance Automatically enrolled if you are working full time hours please make sure you have your beneficiary information completed in your Flex portal or on paper and filed with your HR Department Voluntary Benefits: - Colonial Life Benefits Options to enroll in many different supplemental benefits, please use the QR code to help find out more on flier below - MetLife Pet Insurance If interested call 1-800-438-6388, say Pet https://quote.metlifepetinsurance.com/pet - 401K Please see flier below for more information

Colonial Life voluntary benefits With the challenges some are experiencing, annual enrollment is the perfect time to evaluate your needs and select the benefits that are right for you. Invest in the time to learn about your benefits by scheduling a brief enrollment session to make your selections for 2023- 2024.How to enroll in your Ridgeline benefitsUse your phone's camera to scan the QR code below, then click the link to schedule your benefits enrollment appointment. In that meeting you can review the benefits, ask questions and enroll.The following voluntary benefitswill be offered during enrollment:Accident insurance helps oset unexpected covered medical expenses,such as emergency room fees, deductibles and co-payments that canresult from a fracture, dislocation or other covered accidental injury. Critical illness insurance* supplements your major medical coverage by providing a lump-sum benefit that you can use to pay the direct and indirect costs related to a covered critical illness, such as a heart attack (myocardial infarction), end-stage renal (kidney) failure, stroke or major organ failure.*May also be referred to as specified disease insurance or specified critical illness insurance.Disability insurance replaces a portion of your income if a covered accident, sickness or childbirth prevents you from earning a paycheck. This insurance can provide a monthly benefit to help cover any ongoing expenses, including necessities like food and housing.Hospital confinement indemnity insurance provides a lump-sum benefit for a covered hospital confinement or a covered outpatient surgery to help cover co-payments and deductibles that are not covered by most major medical plans. Term life insurance offers a predictable way to provide more coverage at more affordable prices during high-need years.Whole life insurance provides guaranteed features – cash value accumulation, premium rates and death benefit (minus any loans and loan interest) – that help ensure those benefits will be there to help protect your family’s way of life. The plan also offers a Chronic Care rider that can help offset the cost of care to do the Activities of Daily living.For more information, contact Margaret Bryant atMargaret.Bryant@ColonialLifeSales.com©2020 Colonial Life & Accident Insurance Company. All rights reserved. Colonial Life is a registered trademark and marketing brand of Colonial Life & Accident Insurance Company.Insurance products are underwritten by Colonial Life & Accident Insurance Company, Columbia, SC.Coverage is subject to policy exclusions and limitations that may affect benefits payable.See your benefits counselor for complete details.

Help your employees manage legal matters with easeWhen employees face legal issues, getting help from high-quality attorneys can be expensive. Thanks to Colonial Life’s partnership with LawAssureTM, you can oer legal resources for your employees – at no direct cost to you or them.Our service solutionLawAssure is an online resource designed to provide your employees with access to legal services. For over 20 years, consumers and businesses have used these services to make their lives easier. This powerful resource has prepared more than 5 million legal documents.Employees who participate in a 1-to-1 benefits counseling session will receive more information on how to create a LawAssure account, which they can access at no cost for one year. Once employees log in, LawAssure’s intuitive design makes it easy to navigate:  Select service – Your employees start by choosing the legal service they need.  Create document – By simply answering a series of questions, your employees will have a document automatically tailored to their individual circumstances.  Share and print – During document preparation, your employees can securely collaborate with another person, such as a relative or advisor. Once they’re done, they can export it for printing and signature.Make law easy for your employeesBy oering your employees this convenient and easy-to-use service, you may be able to help them avoid costly legal fees. It’s a simple way to enhance your benefits package without aecting your budget.To learn more, talk with your Colonial Life benefits counselor.*ColonialLife.comLawAssure can help your employees:  Write a will  Get assistance with estate planning  Make a power of attorney  Prepare a healthcare directive1-19 | 101759-2State restrictions may apply.LawAssureTM is a trademark of and service provided by Epoq, Inc. Insurance products are underwritten by Colonial Life & Accident Insurance Company, Columbia, SC. ©2019 Colonial Life & Accident Insurance Company. All rights reserved. Colonial Life is a registered trademark and marketing brand of Colonial Life & Accident Insurance Company.*If employees are unable to meet with their benefits counselor, they can reach out to their employer to find out how to get coverage during open enrollment.

Set and achieve your financial goalsYour employer works hard to provide you with the resources you need in the workplace. But personal financial worries can get in the way of your productivity. In fact, 81% of workers say that financial problems have aected their productivity.1 With more than three-quarters of employees feeling this strain, it’s normal to want some assistance.That’s why we’re providing access to this valuable program, which can help you set goals — and be successful in achieving them. Our service solutionColonial Life has partnered with Knowledge of Financial Education, or KOFE, a corporate financial wellness program created by Consolidated Credit. Consolidated Credit is one of the largest non-profit credit counseling agencies with more than 20 years of expertise. While some companies only provide financial education and others only oer counseling, you can have both. And it’s available at no direct cost to you. To gain access to these services, simply attend a 1-to-1 benefits counseling session with a Colonial Life benefits counselor. In addition to better understanding your available benefits, you’ll get a variety of resources to help improve your financial situation:  Financial coaching – Unlimited access to highly trained senior certified credit counselors by calling 866-932-4185  Online tools – Access to 100+ videos, books, budgeting tools and more, all easily accessible at ColonialLife.com/KOFE  Webinars – Educational sessions throughout the year on a variety of topicsGet the support you need to succeedTaking advantage of KOFE’s services can help you gain control of your financial diiculties. That means you can better focus on your career -- and on building a safe financial future for yourself and your family.Take steps today toward reaching financial success. Visit ColonialLife.com/KOFE to learn more.©2016 Colonial Life & Accident Insurance Company, Columbia, SC | Colonial Life insurance products are underwritten by Colonial Life & Accident Insurance Company, for which Colonial Life is the marketing brand. 3-16 | 101720ColonialLife.comKOFE can answer questions about:  Personal finance  Budgets  Savings  Debt  Payment options  Credit and credit reports1 Consumer Financial Protection Bureau, Financial Wellness at Work, 2014 Terms and availability of service are subject to change.

No one can prevent all identity theft or cybercrime.‡ Not all products, services and features are available on all devices or operating systems. System requirement information on Norton.com.† The LifeLock alert network includes a variety of product features and data sources. Although it is very extensive, our network does not cover all transactions at all businesses, so you might not receive a LifeLock alert in every single case.* NortonLifeLock enrollment is limited to team members and their eligible dependents. LifeLock services will only be provided after receipt and applicable verification of certain information about you and each family member. Please refer to employer group for the required information under your plan, and the enrollment flyer for additional features and disclaimers. Terms apply.** Note: If you/your dependent(s) are already enrolled, you do not need to re-enroll.nd Copyright © 2022 NortonLifeLock Inc. All rights reserved. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. or its affiliates in the United States and other countries. Other names may be trademarks of their respective owners.Your Colonial Life Value Add Benefit Can Help Protect Your Identity - At No Cost!In today’s world, we are more connected than ever before. In the age of online everything, and giving out Social Security numbers as a form of ID, our personal information can be exposed. With so much personal info out there, it's hard to protect your identity. That's why LifeLock makes identity theft protection easy.SCAN: Sign up. We'll start to scan for use of your personal info. Our technology pinpoints possible identity threats.ALERT: You get an alert if we spot a possible threat – by text, phone call, or email. We see threats you could miss on your own. Just answer “YES” or “NO”.FIX: If the answer is “NO” we work to fix it. You could get lost on your own. We dedicate Restoration Specialist to you from start to finish. They know the steps to help fix ID theft as quickly as possible.$1 MILLION PROTECTION: Plus, our members are backed by our Million Dollar Protection Package. Includes reimbursement for stolen funds, coverage for out-of-pocket expenses up to your plan limits, and up to $1 million for lawyers and experts if that’s what it takes. So make it easy on yourself and hard on identity thieves. Get Protection Today!Identity theft happens easily. We make protection easy too.

Why MetLife Pet Insurance1?No matter what unpredictable antics your furry family member gets into, your family isn’t complete without them. Soon you can enroll in MetLife Pet Insurance1 and feel confident that their health and your wallet are protected if you’re faced with an unexpected trip to the vet. Pet InsuranceFlexible coverage with up to 100% reimbursement2 and freedom to visit any U.S. licensed vetOptional Preventive Care coverage3 24/7 access to Telehealth Concierge ServicesDiscounts and offers on pet care4MetLife Pet mobile app to submit and track claims, manage your pet’s health and wellness and find nearby pet servicesHow does MetLife Pet Insurance1work?Select and enroll in the coverage that's best for you and your pet Download our mobile app Take your pet to the vet Pay the bill within 90 days and send it with your claim documents to us via our mobile app, online portal, email, fax or mailReceive reimbursement2by check or direct deposit if the claim expense is covered under the policyCoverage of pre-existing conditions when switching providers5If he never leaves your side,he deserves to be insured. Coming soon - Pet Insurance1that fits their needs and your budget

Pet Insurance1. Pet Insurance offered by MetLife Pet Insurance Solutions LLC is underwritten by Independence American Insurance Company (“IAIC”), a Delaware insurance company, headquartered at 485 Madison Avenue, NY, NY 10022, and Metropolitan General Insurance Company (“MetGen”), a Rhode Island insurance company, headquartered at 700 Quaker Lane, Warwick, RI 02886, in those states where MetGen’s policies are available. Application is subject to underwriting review and approval. Like most insurance policies, insurance policies issued by IAIC and MetGen contain certain deductibles, co-insurance, exclusions, exceptions, reductions, limitations, and terms for keeping them in force. For costs, complete details of coverage and exclusions, and a listing of approved states, please contact MetLife Pet Insurance Solutions LLC. MetLife Pet Insurance Solutions LLC is the policy administrator authorized by IAIC and MetGen to offer and administer pet insurance policies. MetLife Pet Insurance Solutions LLC was previously known as PetFirst Healthcare, LLC and in some states continues to operate under that name pending approval of its application for a name change. The entity may operate under an alternate, assumed, and/or fictitious name in certain jurisdictions as approved, including MetLife Pet Insurance Services LLC (New York and Minnesota), MetLife Pet Insurance Solutions Agency LLC (Illinois), and such other alternate, assumed, or fictitious names approved by certain jurisdictions.2. Reimbursement options include: 70%, 80%, 90% and 100%. In addition, there is also a 50% option for MetGen underwritten policies only and a 65% option for IAIC underwritten policies only.3. Can be purchased at an additional cost. For IAIC underwritten policies, optional Preventive Care coverage is based on a Schedule of Benefits. For MetGen underwritten policies, optional Preventive Care coverage is included in the annual limit.4. May not be available in all states.5. We do not cover all pre-existing conditions; just those covered by the previous provider. 6. 2021 survey conducted by OnePoll in partnership with MetLife Pet Insurance. Essential Needs• Accidents and illness• Diabetes• Ear infections• Pancreatitis• Cancer• Hip dysplasia• Cruciate ligament• And more…Sophisticated Care• Laser therapy• Holistic care• Acupuncture• Hydrotherapy• IVDD • And more… Policy Features4• Telehealth • Mortality benefits• Discounts and rewards• Deductible savings• And more…Optional Preventive Care Coverage3• Flea and tick• Spay and neuter• Heartworm• Behavioral training• Teeth cleaning• Microchipping• And more…Meeting pet parent needs Did you know? 74%With MetLife, pet parents have the power of choice to customize their pet insurance to meet their needs. of pet parents worry about their pet’s health as they age.6L0822024731[exp0824][All States][DC]© 2022 MetLife Services and Solutions, LLC, New York, NY 10166 — All Rights Reserved.

ELIGIBILITY You are eligible to participate in the Ridgeline Management 401(k) Plan if:  You have completed 6 months of service; and  You are age 18 or older MedData 401(K) RETIREMENT BENEFITS Ridgeline Management believes that planning for retirement is a partnership. You are not in it alone. This plan is a valuable part of your benefits package and offers an easy and convenient way for you to save and invest money for the future. In today’s environment, a large portion of your retirement income will come from your personal savings, which include employer - sponsored tax-deferred savings plans, personal bank accounts, or other investments. Your company’s retirement plan is one of the best ways to accumulate these retirement savings. HOW TO ENROLL Separate 401(k) guide to help plan, understand, and enroll. If you have any questions or need help, contact Paychex at (877)244-1771 or select the question mark in the lower right-hand corner of www.PaychexFlex.com to chat with a representative. CONTRIBUTIONS TO THE PLAN Contributions from your pay are made on a pre-tax basis or Roth deferrals. The IRS limit for 2023 is $22,500. CATCH-UP CONTRIBUTIONS If you are 50 years of age or older, (or if you will reach age 50 by the end of the year), you may make a catch-up contribution in addition to the normal IRS annual limit. The maximum annual catch-up contribution is $7,500 for 2023. ROLLOVER CONTRIBUTIONS If you have a distribution from a previous employer’s qualified plan, you may elect to roll it over to your 401(k) plan account. In doing so, you not only keep these monies tax-deferred, but also make it easier to monitor and invest your savings. VESTING Vesting is your ownership of the benefit in your account and your ability to take it with you if you leave the company. You are always 100% vested in all contributions you make to your plan, including pretax, Roth, and rollovers. There is a 6 year graded schedule on the matching and profit sharing contributions from your employer. The Ridgeline Management 401(k) Plan is administered by Paychex Retirement Services.

Build Lasting Memories with Family and FriendsWhat is Working Advantage?Having fun, getting away, and saving money are important for your well-being. This cost-free beneit provides you access to thousands of exclusive travel and entertainment discounts, so you can make the most of your time away from work.How do I become a member? • Visit workingadvantage.com and click Become a Member. • Use your company code or work email to create an account. Company Code: 710961959Not by a computer? Use your phone camera or QR scanning app to access the site:There’s something for everyone with savings on:Hotels Theme Parks Concerts Sporting Events Movie TicketsRetail Restaurants Spas ActivitiesRental Cars Gift Cards Broadway Shows Vegas ShowsSightseeing Tours & More!Need help? 1-800-565-3712 customerservice@workingadvantage.com© 2020 Paychex, Inc. All Rights Reserved. | 170137 04/28/2020

We Oer FinFit!Your Employee Financial Wellness ProgramNEWSpending and Savings AccountsTake control of your hard-earned paycheck and save.Educational Tools & ResourcesPersonalizedAssessmentFinancialCoachingFinancial Dashboard & InsightsCredit& LoansStudent LoanServicesCouponVaultLife InsuranceMember RewardsEarn points and redeem for cash & prizes!Download the FinFit Mobile Appand have access to FinFit wherever you are!Get Started with Your FREE MembershipHave a Paychex® Flex account? Log in through the Paychex Flex appFinFit.com/EmployeeFinFit Loans are issued by Celtic Bank, a Utah-Chartered Industrial Bank, Member FDIC. Loans subject to credit approval. Residents of Colorado, Connecticut, Iowa, Vermont, West Virginia, Nevada and Massachusetts are not eligible for loans. Nothing in this advertisement constitutes an offer or solicitation for loan products to residents of those states. Actual time it takes for loan approval dependent upon loan verification set up with your employer.Products listed are a representation of FinFit offerings. Not all products are available in all states or to all member companies. The products available to you and your organization will appear on your FinFit membership dashboard.FinFit is a financial technology company and is not a bank. Banking services provided by Choice Financial Group; Member FDIC.

Tiene derecho a recibir ayuda e información en su idioma sin costo. Para solicitar un intérprete, llame al número de teléfono gratuito para miembros que se encuentra en su tarjeta de identicación del plan o los documentos de su plan.Health plan coverage provided by Health Plan of Nevada. Insurance coverage provided by Sierra Health and Life.You may also have EAP benets. Please contact your employer for more information.If you are experiencing a mental health emergency, please call 911.Do you have a question regarding behavioral health, substance use or therapy?Contact us at • 702-364-1484 or toll-free 1-800-873-2246, TTY 711 • bhoptions.comWhat We DoWe provide utilization management and referral service to health plan members wishing to use their behavioral health benets. We work closely with Member Services and Southwest Medical (SMA) to ensure that members are being appropriately directed for care and receiving immediate assistance when in crisis.Who We AreHealth Plan of Nevada (HPN) Behavioral Health supports all of the responsibilities of mental health and substance use benets for all Health Plan of Nevada and Sierra Health and Life products including Medicaid recipients.HPN2703_21.1 345-3677 (07/21)Give us a call!

If you have a life-threatening situation, call 911 or go to the nearest hospital emergency room. If it's not an emergency, comparing care options could help you save time, money andfrustration.When you need care, call your primary care provider (PCP) rst. If your PCP isn’t available, it’s important to know you have other options.Your health plan is not contracted with certain freestanding ERs. Ask before you enter.Care options For needs and symptoms such as:Copay1Health Plan of Nevada Save time and money. Know where to go for care.24/7 advice nurseCare advice from a registered nurse Call 1-800-288-2264, TTY 711 Choosing where to get medical care Minor illnesses or injuriesNo Cost24/7 virtual visitsVideo chat with a doctor on NowClinic®$0 copays apply with most unscheduled NowClinic virtual visits Allergies Bladder infection Bronchitis Pinkeye Sinus infections Viral illnessesNo Cost224/7 urgent care3Care for non life-threatening but urgent needs Ear infections Colds and other respiratory problems including coughs and congestion Sprains and strains Most abdominal pain Vomiting and diarrhea Most cuts, burns, fevers and back pain$$$Urgent care at home4 If appropriate, get urgent care that comes to you Migraine headaches Cuts that need stitches and skininfections Urinary tract infections Flu and pneumonia Asthma attacks, COPD and respiratory Infections Dehydration, IV placements and IVuids$$$24/7 emergency care5Treatment of the sudden onset of life-threatening needs Serious burns Major trauma Poisoning Serious breathing diculties Heavy bleeding Severe chest pain Sudden paralysis$$$$

1Actual payments may vary depending upon benet coverage. The information and estimates provided are for general informational and illustrative purposes only and are not intended to be nor should be construed as medical advice or a substitute for your doctor’s care. You should consult with an appropriate health care professional to determine what may be right for you.2$0 copays apply with most unscheduled NowClinic virtual visits. Scheduled NowClinic visits may require a copay. Virtual visits may be subject to calendar year deductibles and/or coinsurance according to the member’s benet plan. Copays may also apply for virtual visits with providers not on the NowClinic platform.3Hours of operation may vary by location.4Restrictions apply. Not available in all areas. To see if urgent care at home is right for you, contact our 24/7 advice nurse toll-free at 1-800-288-2264, TTY 711.5IMPORTANT: 1) Your health plan is not contracted with certain freestanding and hospital emergency rooms. Call your health plan for more information. 2) Some neighborhood hospitals may not have specialists on sta, so you could be transported to a hospital emergency room for complex conditions that require a specialist.NowClinic® virtual visits are not intended to address emergency or life-threatening medical conditions. Please call 911 or go to the emergency room under those circumstances. NowClinic services may be covered by some health plans; copays and deductibles may apply. Members under the age of 18 must have a guardian. Contact NowClinic customer support for assistance in enrolling for their account. Customer support can be reached at 1-877-550-1515.Health plan coverage provided by Health Plan of Nevada.We do not discriminate on the basis of race, color, national origin, sex, age, or disability in health programs and activities.We provide free services to help you communicate with us. Such as, letters in other languages or large print. Or, you can ask for an interpreter. To ask for help, please call the toll-free phone number listed on your health plan ID card or plan documents.Español (Spanish)Tiene derecho a recibir ayuda e información en su idioma sin costo. Para solicitar un intérprete, llame al número de teléfono gratuito para miembros que se encuentra en su tarjeta de identicación del plan o los documentos de su plan.Tagalog (Tagalog)May karapatan kang makakuha ng tulong at impormasyon sa sinasalita mong wika nang libre. Upang humiling ng interpreter, tawagan ang toll-free na numero ng telepono para sa miyembro na nakalista sa iyong ID card sa planong pangkalusugan o sa mga dokumento ng plano.345-5810 (05/23)HPN7559_23.1MyHPN appCONNECTHealthPlanofNevada.comCLICKyour health plan ID card with youCARRY1-800-777-1840, TTY 711CALL

BalanceCare® Health Advocacy Services BalanceCare is a complimentary, comprehensive, time-saving resource that will help you better understand and maximize your healthcare benefits. Our wide-ranging health advocacy services help manage and resolve benefit plan questions for you and your family at no cost to you. Services Our licensed Care Guides are available to provide benefit information and assistance navigating your health plan. Care Guides provide healthcare claims and appeals management, healthcare billing assistance, prescription information and costs, as well as provider research. Contact BalanceCare at 877-598-8617 BalanceCare can assist with services such as: • Claims assistance • Benefit coverage verification • ID cards • Prescription drug coverage questions • Appeals • HSA questions • Health benefit education • Provider research

Additional Information: Plan Notices, Disclosures, and Legal Documents

PART A: General Information To assist you as you evaluate options for you and your family, this notice provides some basic information about the Health Insurance Marketplace and employment-based health coverage offered by your employer. What is the Health Insurance Marketplace? The Marketplace is designed to help you find health insurance that meets your needs and fits your budget. The Marketplace offers “one-stop shopping” to find and compare private health insurance options. You may also be eligible for a new kind of tax credit that lowers your monthly premium right away. Open enrollment for health insurance coverage through the Marketplace begins in October 2023 for coverage starting as early as January 1, 2024. Can I Save Money on my Health Insurance Premiums in the Marketplace? You may qualify to save money and lower your monthly premium, but only if your employer does not offer coverage, or offers coverage that doesn’t meet certain standards. The savings on your premium that you’re eligible for depends on your household income. Does Employer Health Coverage Affect Eligibility for Premium Savings through the Marketplace? Yes. If you have an offer of health coverage from your employer that meets certain standards, you will not be eligible for a tax credit through the Marketplace and may wish to enroll in your employer’s health plan. However, you may be eligible for a tax credit that lowers your monthly premium, or a reduction in certain cost sharing if your employer does not offer coverage to you at all or does not offer coverage that meets certain standards. If the cost of a plan from your employer that would cover you (and not any other members of your family) is more than 9.5% of your household income for the year, or if the coverage your employer provides does not meet the “minimum value” standard set by the Affordable Care Act, you may be eligible for a tax credit.1 Note: If you purchase a health plan through the Marketplace instead of accepting health coverage offered by your employer, then you may lose the employer contribution (if any) to the employer-offered coverage. Also, this employer contribution — as well as your employee contribution to employer-offered coverage — is often excluded from income for federal and state income tax purposes. Your payments for coverage through the Marketplace are made on an after-tax basis. How Can I Get More Information? For more information about the coverage offered by your employer, please check your summary plan description or contact: Angela Nelson Vazquez at avazquez@rideglinemc.com or 469-745-8277 ext 113. The Marketplace can help you evaluate your coverage options, including your eligibility for coverage through the Marketplace and its cost. Please visit HealthCare.gov for more information, including an online application for health insurance coverage and contact information for a Health Insurance Marketplace in your area. An employer-sponsored health plan meets the “minimum value standard” if the plan’s share of the total allowed benefit costs covered by the plan is no less than 60% of such costs. New Health Insurance Marketplace Coverage Options and Your Health Coverage Form Approved OMB Control Number 1210-0137 (expires 1/31/2023)

PART B: Information About Health Coverage Offered by Your Employer This section contains information about any health coverage offered by your employer. If you decide to complete an application for coverage in the Marketplace, you will be asked to provide this information. This information is numbered to correspond to the Marketplace application. 3. Employer name RIDGELINE MANAGEMENT COMPANY 4. Employer Identification Number (EIN) 82-0569943 5. Employer address 2095 Summer Lee Drive, Suite 207 6. Employer phone number 469-745-8277 ext 113 7. City Rockwall 8. State TX 9. ZIP code 75032 10. Who can we contact about employee health coverage at this job? ANGELA NELSON VAZQUEZ 11. Phone number (if different from above) 0 12. Email address avazquez@rideglinemc.com Here is some basic information about health coverage offered by this employer: As your employer, we offer a health plan to: X All employees working full time hours. __ Some employees. Eligible employees are: With respect to dependents: X We do offer dependent coverage. __ We do not offer coverage for dependents. X If checked, this coverage meets the minimum value standard, and the cost of this coverage to you is intended to be affordable, based on employee wages. 1 Even if your employer intends your coverage to be affordable, you may still be eligible for a premium discount through the Marketplace. The Marketplace will use your household income, along with other factors, to determine whether you may be eligible for a premium discount. If, for example, your wages vary from week to week (perhaps you are an hourly employee or you work on a commission basis), if you are newly employed midyear, or if you have other income losses, you may still qualify for a premium discount. If you decide to shop for coverage in the Marketplace, HealthCare.gov will guide you through the process. Here’s the employer information you’ll enter when you visit HealthCare.gov to find out if you can get a tax credit to lower your monthly premiums. Source: https://www.dol.gov/sites/dolgov/files/EBSA/laws-and-regulations/laws/affordable-care-act/for-employers-and-advisers/model-notice-for-employers-who-offer-a-health-plan-to-some-or-all-employees.pdf

Notice Regarding Special Enrollment Rights If you are declining enrollment for yourself or your dependents (including your spouse) because of other health insurance or group health plan coverage, you may be able to enroll yourself and your dependents in this plan if you or your dependents lose eligibility for that other coverage (or if the employer stops contributing toward your or your dependents’ other coverage). However, you must request enrollment within 30 days after your or your dependents’ other coverage ends (or after the employer stops contributing toward the other coverage). In addition, if you have a new dependent as a result of marriage, birth, adoption, or placement for adoption, you may be able to enroll yourself and your dependents. However, you must request enrollment within 30 days after the marriage, birth, adoption, or placement for adoption. To request special enrollment or obtain more information, contact Angela Nelson Vazquez at 469-745-8277 ext 113 or Angela Nelson Vazquez <avazquez@rideglinemc.com>. Source: https://www.dol.gov/sites/dolgov/files/ebsa/about-ebsa/our-activities/resource-center/publications/compliance-assistance-guide.pdf Notice Regarding Women’s Health and Cancer Rights Act (Janet’s Law) Do you know that your plan, as required by the Women’s Health and Cancer Rights Act of 1998, provides benefits for mastectomy-related services, including all stages of reconstruction and surgery to achieve symmetry between the breasts, prostheses, and complications resulting from a mastectomy, including lymphedema? Call your plan administrator at 469-745-8277 ext 113 for more information. Source: https://www.dol.gov/sites/dolgov/files/ebsa/about-ebsa/our-activities/resource-center/publications/compliance-assistance-guide-appendix-c.pdf Notice Regarding Michelle’s Law: Under the Affordable Care Act, group health plans and issuers are generally required to provide dependent coverage to age 26 regardless of student status of the dependent. Nonetheless, under some circumstances, such as a plan that provides dependent coverage beyond age 26, Michelle’s Law provisions may apply. Medically necessary leave of absence means with respect to a dependent child in connection with a group health plan or health insurance coverage offered in connection with a group health plan, a leave of absence from or other change in enrollment status in a postsecondary educational institution that begins while the child is suffering from a serious illness or injury; is medically necessary; and causes the child to lose student status for purposes of coverage under the terms of the plan or coverage. A dependent child is a beneficiary who is a dependent child under the terms of the plan or coverage of a participant or beneficiary under the plan or coverage and who was enrolled in the plan or coverage on the basis of being a student at a postsecondary educational institution immediately before the first day of the medically necessary leave of absence involved. A group health plan or issuer shall not terminate coverage of a dependent child due to a medically necessary leave of absence that causes the child to lose student status before the date that is the earlier of: • the date that is one year after the first day of the medically necessary leave of absence; or • the date on which such coverage would otherwise terminate under the terms of the plan or health insurance coverage. See ERISA section 714(b). Tip: The group health plan or issuer can require receipt of written certification by a treating physician of the dependent child which states that the dependent child is suffering from a serious illness or injury and that the leave of absence (or other change of enrollment) is medically necessary. Source: https://webapps.dol.gov/elaws/ebsa/health/employer/657.asp

Notice Regarding Patient Protection Rights Health Plan of Nevada generally allows the designation of a primary care provider. You have the right to designate any primary care provider who participates in our network and who is available to accept you or your family members. Until you make this designation, Health Plan of Nevada designates one for you. For information on how to select a primary care provider, and for a list of the participating primary care providers, contact the Health Plan of Nevada at 800-777-1840 or go to healthplanofnevada.com/member. For children, you may designate a pediatrician as the primary care provider. You do not need prior authorization from Health Plan of Nevada or from any other person (including a primary care provider) in order to obtain access to obstetrical or gynecological care from a healthcare professional in our network who specializes in obstetrics or gynecology. The healthcare professional, however, may be required to comply with certain procedures, including obtaining prior authorization for certain services, following a pre-approved treatment plan, or procedures for making referrals. For a list of participating healthcare professionals who specialize in obstetrics or gynecology, contact Health Plan of Nevada at healthplanofnevada.com/member. Source: https://www.dol.gov/sites/dolgov/files/ebsa/about-ebsa/our-activities/resource-center/publications/compliance-assistance-guide.pdf Premium Assistance Under Medicaid and the Children’s Health Insurance Program (CHIP) If you or your children are eligible for Medicaid or CHIP and you’re eligible for health coverage from your employer, your state may have a premium assistance program that can help pay for coverage, using funds from their Medicaid or CHIP programs. If you or your children aren’t eligible for Medicaid or CHIP, you won’t be eligible for these premium assistance programs, but you may be able to buy individual insurance coverage through the Health Insurance Marketplace. For more information, visit healthcare.gov. If you or your dependents are already enrolled in Medicaid or CHIP and you live in a state listed below, contact your state Medicaid or CHIP office to find out if premium assistance is available. If you or your dependents are NOT currently enrolled in Medicaid or CHIP, and you think you or any of your dependents might be eligible for either of these programs, contact your state Medicaid or CHIP office or dial 877-KIDS-NOW or visit insurekidsnow.gov to find out how to apply. If you qualify, ask your state if it has a program that might help you pay the premiums for an employer-sponsored plan. If you or your dependents are eligible for premium assistance under Medicaid or CHIP, as well as eligible under your employer plan, your employer must allow you to enroll in your employer plan if you aren’t already enrolled. This is called a “special enrollment” opportunity, and you must request coverage within 60 days of being determined eligible for premium assistance. If you have questions about enrolling in your employer plan, contact the Department of Labor at askebsa.dol.gov or call 866-444-EBSA (3272).

If you live in one of the following states, you may be eligible for assistance paying your employer health plan premiums. The following list of states is current as of January 31, 2021. Contact your state for more information on eligibility. ALABAMA – Medicaid GEORGIA – Medicaid Website: https://www.myalhipp.com/ Phone: 855-692-5447 Website: https://medicaid.georgia.gov/third-party-liability/health-insurance-premium-payment-program-hipp Phone: 678-564-1162 ext 2131 ALASKA – Medicaid INDIANA – Medicaid The AK Health Insurance Premium Payment Program: Website: http://myakhipp.com/ Phone: 866-251-4861 Email: CustomerService@MyAKHIPP.com Medicaid Eligibility Website: http://dhss.alaska.gov/dpa/Pages/medicaid/default.aspx Healthy Indiana Plan for low-income adults 19–64: Website: http://www.in.gov/fssa/hip/ Phone: 877-438-4479 All other Medicaid: Website: https://www.in.gov/medicaid/ Phone: 800-457-4584 ARKANSAS – Medicaid IOWA – Medicaid and CHIP (Hawki) Website: https://www.myarhipp.com/ Phone: 855-MyARHIPP (855-692-7447) Medicaid Website: https://dhs.iowa.gov/ime/members Medicaid Phone: 800-338-8366 Hawki Website: https://dhs.iowa.gov/Hawki Hawki Phone: 800-257-8563 HIPP Website: https://dhs.iowa.gov/ime/members/medicaid-a-to-z/hipp HIPP Phone: 888-346-9562 CALIFORNIA – Medicaid KANSAS – Medicaid Health Insurance Premium Payment (HIPP) Program Website: http://dhcs.ca.gov/hipp Phone: 916-445-8322 Email: hipp@dhcs.ca.gov Website: https://www.kancare.ks.gov/ Phone: 800-792-4884 COLORADO – Health First Colorado (Colorado’s Medicaid Program) & Child Health Plan Plus (CHP+) KENTUCKY – Medicaid Health First Colorado Website: https://www.healthfirstcolorado.com/ Member Contact Center: 800-221-3943/State Relay 711 CHP+ Website: https://www.colorado.gov/pacific/hcpf/child-health-plan-plus CHP+ Customer Service: 800-359-1991/State Relay 711 Health Insurance Buy-In Program (HIBI) Website: https://www.colorado.gov/pacific/hcpf/health-insurance-buy-program HIBI Customer Service: 855-692-6442 Kentucky Integrated Health Insurance Premium Payment Program (KI-HIPP) Website: https://chfs.ky.gov/agencies/dms/member/Pages/kihipp.aspx KI-HIPP Phone: 855-459-6328 KI-HIPP Email: KIHIPP.PROGRAM@ky.gov KCHIP Website: https://kidshealth.ky.gov/Pages/index.aspx KCHIP Phone: 877-524-4718 Kentucky Medicaid Website: https://chfs.ky.gov FLORIDA – Medicaid LOUISIANA – Medicaid Website: https://www.flmedicaidtplrecovery.com/flmedicaidtplrecovery.com/ hipp/index.html Phone: 877-357-3268 Website: www.medicaid.la.gov or www.ldh.la.gov/lahipp Medicaid Hotline Phone: 888-342-6207 LaHIPP Phone: 855-618-5488

MAINE – Medicaid NEW JERSEY – Medicaid and CHIP Enrollment Website: https://www.maine.gov/dhhs/ofi/applications-forms Phone: 800-442-6003 TTY: Maine relay 711 Private Health Insurance Premium Webpage: https://www.maine.gov/dhhs/ofi/applications-forms Phone: 800-977-6740 TTY: Maine relay 711 Medicaid Website: https://www.state.nj.us/humanservices/dmahs/clients/medicaid/ Medicaid Phone: 609-631-2392 CHIP Website: http://www.njfamilycare.org/index.html CHIP Phone: 800-701-0710 MASSACHUSETTS – Medicaid and CHIP NEW YORK – Medicaid Website: https://www.mass.gov/info-details/masshealth-premium-assistance-pa Phone: 800-862-4840 Website: https://www.health.ny.gov/health_care/medicaid/ Phone: 800-541-2831 MINNESOTA – Medicaid NORTH CAROLINA – Medicaid Website: https://mn.gov/dhs/people-we-serve/children-and-families/health-care/health-care-programs/programs-and-services/other-insurance.jsp Phone: 800-657-3739 Website: https://medicaid.ncdhhs.gov/ Phone: 919-855-4100 MISSOURI – Medicaid NORTH DAKOTA – Medicaid and CHIP Website: http://www.dss.mo.gov/mhd/participants/pages/hipp.htm Phone: 573-751-2005 Website: http://www.nd.gov/dhs/services/medicalserv/medicaid/ Phone: 844-854-4825 MONTANA – Medicaid OKLAHOMA – Medicaid Website: http://dphhs.mt.gov/MontanaHealthcarePrograms/HIPP Phone: 800-694-3084 Website: http://www.insureoklahoma.org/ Phone: 888-365-3742 NEBRASKA – Medicaid OREGON – Medicaid Website: http://www.ACCESSNebraska.ne.gov Phone: 855-632-7633 Lincoln: 402-473-7000 Omaha: 402-595-1178 Website: http://healthcare.oregon.gov/Pages/index.aspx http://www.oregonhealthcare.gov/index-es.html Phone: 800-699-9075 NEVADA – Medicaid PENNSYLVANIA – Medicaid Medicaid Website: http://dhcfp.nv.gov Medicaid Phone: 800-992-0900 Website: https://www.dhs.pa.gov/providers/Providers/Pages/Medical/HIPP-Program.aspx Phone: 800-692-7462 NEW HAMPSHIRE – Medicaid RHODE ISLAND – Medicaid and CHIP Website: https://www.dhhs.nh.gov/oii/hipp.htm Phone: 603-271-5218 Toll-free number for the HIPP program: 800-852-3345, ext 5218 Website: http://www.eohhs.ri.gov/ Phone: 855-697-4347, or 401-462-0311 (Direct RIte Share Line)

SOUTH CAROLINA – Medicaid VIRGINIA – Medicaid and CHIP Website: https://www.scdhhs.gov Phone: 888-549-0820 Website: https://www.coverva.org/hipp/ Medicaid Phone: 800-432-5924 CHIP Phone: 855-242-8282 SOUTH DAKOTA - Medicaid WASHINGTON – Medicaid Website: https://dss.sd.gov/ Phone: 888-828-0059 Website: https://www.hca.wa.gov/ Phone: 800-562-3022 TEXAS – Medicaid WEST VIRGINIA – Medicaid Website: http://gethipptexas.com/ Phone: 800-440-0493 Website: http://mywvhipp.com/ Toll-free phone: 855-MyWVHIPP (855-699-8447) UTAH – Medicaid and CHIP WISCONSIN – Medicaid and CHIP Medicaid Website: https://medicaid.utah.gov/ CHIP Website: http://health.utah.gov/chip Phone: 877-543-7669 Website: https://www.dhs.wisconsin.gov/badgercareplus/p-10095.htm Phone: 800-362-3002 VERMONT – Medicaid WYOMING – Medicaid Website: http://www.greenmountaincare.org/ Phone: 800-250-8427 Website: https://health.wyo.gov/healthcarefin/medicaid/programs-and-eligibility/ Phone: 800-251-1269 To see if any other states have added a premium assistance program since January 31, 2021, or for more information on special enrollment rights, contact either: U.S. Department of Labor U.S. Department of Health and Human Services Employee Benefits Security Administration Centers for Medicare & Medicaid Services www.dol.gov/agencies/ebsa www.cms.hhs.gov 866-444-EBSA (3272) 877-267-2323, Menu Option 4, Ext. 61565 Paperwork Reduction Act Statement According to the Paperwork Reduction Act of 1995 (Pub. L. 104-13) (PRA), no persons are required to respond to a collection of information unless such collection displays a valid Office of Management and Budget (OMB) control number. The department notes that a federal agency cannot conduct or sponsor a collection of information unless it is approved by OMB under the PRA and displays a currently valid OMB control number, and the public is not required to respond to a collection of information unless it displays a currently valid OMB control number. See 44 U.S.C. 3507. Also, notwithstanding any other provisions of law, no person shall be subject to penalty for failing to comply with a collection of information if the collection of information does not display a currently valid OMB control number. See 44 U.S.C. 3512. The public reporting burden for this collection of information is estimated to average approximately seven minutes per respondent. Interested parties are encouraged to send comments regarding the burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to the U.S. Department of Labor, Employee Benefits Security Administration, Office of Policy and Research, Attention: PRA Clearance Officer, 200 Constitution Avenue, N.W., Room N-5718, Washington, DC 20210 or email ebsa.opr@dol.gov and reference the OMB Control Number 1210-0137. OMB Control Number 1210-0137 (expires 1/31/2023)

Medicare Part D Coverage Notice – Important Information About Your Prescription Drug Coverage and Medicare Please read this notice carefully and keep it where you can find it. This notice has information about your current prescription drug coverage with Ridgeline Management Company and about your options under Medicare’s prescription drug coverage. This information can help you decide whether or not you want to join a Medicare drug plan. If you are considering joining, you should compare your current coverage, including which drugs are covered at what cost, with the coverage and costs of the plans offering Medicare prescription drug coverage in your area. Information about where you can get help to make decisions about your prescription drug coverage is at the end of this notice. There are two important things you need to know about your current coverage and Medicare’s prescription drug coverage: 1. Medicare prescription drug coverage became available in 2006 to everyone with Medicare. You can get this coverage if you join a Medicare Prescription Drug Plan or join a Medicare Advantage Plan (like an HMO or PPO) that offers prescription drug coverage. All Medicare drug plans provide at least a standard level of coverage set by Medicare. Some plans may also offer more coverage for a higher monthly premium. 2. Ridgeline Management Company has determined that the prescription drug coverage offered by the medical plan chosen by the employee is, on average for all plan participants, expected to pay out as much as standard Medicare prescription drug coverage pays and is therefore considered Creditable Coverage. Because your existing coverage is Creditable Coverage, you can keep this coverage and not pay a higher premium (a penalty) if you later decide to join a Medicare drug plan. When Can You Join a Medicare Drug Plan? You can join a Medicare drug plan when you first become eligible for Medicare and each year from October 15 to December 7. However, if you lose your current creditable prescription drug coverage, through no fault of your own, you will also be eligible for a two (2) month Special Enrollment Period (SEP) to join a Medicare drug plan. CMS Form 10182-CC Updated April 1, 2011 According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless it displays a valid OMB control number. The valid OMB control number for this information collection is 0938-0990. The time required to complete this information collection is estimated to average 8 hours per response initially, including the time to review instructions, search existing data resources, gather the data needed, and complete and review the information collection. If you have comments concerning the accuracy of the time estimate(s) or suggestions for improving this form, please write to: CMS, 7500 Security Boulevard, Attn: PRA Reports Clearance Officer, Mail Stop C4-26-05, Baltimore, Maryland 21244-1850.

What Happens to Your Current Coverage If You Decide to Join a Medicare Drug Plan? If you decide to join a Medicare drug plan, your current Ridgeline Management Company coverage will not be affected. Prescription coverage by plan tier: Please see Summary of Benefits and Coverage for your prescription coverage. If you do decide to join a Medicare drug plan and drop your current Ridgeline Management Company coverage, be aware that you and your dependents may be able to get this coverage back. When Will You Pay A Higher Premium (Penalty) To Join a Medicare Drug Plan? You should also know that if you drop or lose your current coverage with Ridgeline Management Company and don’t join a Medicare drug plan within 63 continuous days after your current coverage ends, you may pay a higher premium (a penalty) to join a Medicare drug plan later. If you go 63 continuous days or longer without creditable prescription drug coverage, your monthly premium may go up by at least 1% of the Medicare base beneficiary premium per month for every month that you did not have that coverage. For example, if you go nineteen months without creditable coverage, your premium may consistently be at least 19% higher than the Medicare base beneficiary premium. You may have to pay this higher premium (a penalty) as long as you have Medicare prescription drug coverage. In addition, you may have to wait until the following October to join. For More Information About This Notice or Your Current Prescription Drug Coverage: Contact your plan administrator, who is the person listed below, for further information. • Name of Entity/Sender: Ridgeline Management Company • Contact Name: Angela Nelson Vazquez • Address: 2095 Summer Lee Drive Suite 207, Rockwall TX 75032 • Phone Number: 469-745-8277 ext 113 NOTE: You’ll get this notice each year. You will also get it before the next period you can join a Medicare drug plan and if this coverage through Ridgeline Management Company changes. You also may request a copy of this notice at any time. For more information about Your Options Under Medicare Prescription Drug Coverage: More detailed information about Medicare plans that offer prescription drug coverage is in the “Medicare & You” handbook. You’ll get a copy of the handbook in the mail every year from Medicare. You may also be contacted directly by Medicare drug plans. For additional information about Medicare prescription drug coverage: • Visit medicare.gov • Call your State Health Insurance Assistance Program (see the inside back cover of your copy of the “Medicare & You” handbook for their telephone number) for personalized help • Call 800-MEDICARE (800-633-4227). TTY users should call 877-486-2048. If you have limited income and resources, extra help paying for Medicare prescription drug coverage is available. For information about this extra help, visit Social Security on the web at socialsecurity.gov, or call them at 800-772-1213 (TTY 800-325-0778). Remember: Keep this Creditable Coverage notice. If you decide to join one of the Medicare drug plans, you may be required to provide a copy of this notice when you join to show whether or not you have maintained creditable coverage and, therefore, whether or not you are required to pay a higher premium (a penalty).

Newborns’ Act Disclosure Group health plans and health insurance issuers generally may not, under federal law, restrict benefits for any hospital length of stay in connection with childbirth for the mother or newborn child to less than 48 hours following a vaginal delivery, or less than 96 hours following a cesarean section. However, federal law generally does not prohibit the mother’s or newborn’s attending provider, after consulting with the mother, from discharging the mother or her newborn earlier than 48 hours (or 96 hours as applicable). In any case, plans and issuers may not, under federal law, require that a provider obtain authorization from the plan or the insurance issuer for prescribing a length of stay not in excess of 48 hours (or 96 hours). Source: https://www.dol.gov/sites/dolgov/files/ebsa/about-ebsa/our-activities/resource-center/publications/compliance-assistance-guide-appendix-c.pdf HIPAA Privacy The plans outlined in this booklet complies with the privacy requirements of the Health Insurance Portability and Accountability Act of 1996 (HIPAA). These requirements are described in a Notice of Privacy Practices available upon request. Insurance is sold and serviced by Paychex Insurance Agency, Inc., 150 Sawgrass Drive, Rochester NY 14620. CA license #0C28207 ® 2021 Paychex, Inc. All Rights Reserved. | 171561 Rev. 04/27/21

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