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August 2021MonthlyMonthlySPECIALIZEDSPECIALIZED

Manager of the MonthSarahFlemingOutreach Experience Team

"Thank you so much for hiring Kimberly S. I havedealt with Wayfair many time and have Yet to havethe type of customer service I had today withKimberly from your team! Wow, she is incrediblypleasant, customer service focused, confident, knowswhen to consult with management and leaves thecustomer feeling so assured that the matter at handwill be addressed properly. I had a complex issuewith sending the wrong return to your company andKimberly totally managed this process seamlessly.She kept me informed throughout, and completelyresolved the issues. She was a delight to deal with aswell. All of your customer service staff should learn fromKimberly. Kim is a GREAT ASSET to your companyand this experience will definitely impact my desireto deal with Wayfair going forward! Please recognize her. She deserves thecommendation! Thank you!"NOMINATIONNOMINATION

Employee of the MonthOutreach Experience TeamSarahFleming

NOMINATIONNOMINATION"Thank you so much for hiring Kimberly S. I havedealt with Wayfair many time and have Yet to havethe type of customer service I had today withKimberly from your team! Wow, she is incrediblypleasant, customer service focused, confident, knowswhen to consult with management and leaves thecustomer feeling so assured that the matter at handwill be addressed properly. I had a complex issuewith sending the wrong return to your company andKimberly totally managed this process seamlessly.She kept me informed throughout, and completelyresolved the issues. She was a delight to deal with aswell. All of your customer service staff should learn fromKimberly. Kim is a GREAT ASSET to your companyand this experience will definitely impact my desireto deal with Wayfair going forward! Please recognize her. She deserves thecommendation! Thank you!"

AMETHYSTAWARD WINNER Outreach Experience TeamSarahFleming

NOMINATIONNOMINATION"Thank you so much for hiring Kimberly S. I havedealt with Wayfair many time and have Yet to havethe type of customer service I had today withKimberly from your team! Wow, she is incrediblypleasant, customer service focused, confident, knowswhen to consult with management and leaves thecustomer feeling so assured that the matter at handwill be addressed properly. I had a complex issuewith sending the wrong return to your company andKimberly totally managed this process seamlessly.She kept me informed throughout, and completelyresolved the issues. She was a delight to deal with aswell. All of your customer service staff should learn fromKimberly. Kim is a GREAT ASSET to your companyand this experience will definitely impact my desireto deal with Wayfair going forward! Please recognize her. She deserves thecommendation! Thank you!"

MONTHLYTOP PERFORMERSCMT121.07% to goal!Sarah Smith121.07% to goal!121.07% to goal!121.07% to goal!121.07% to goal!Sarah SmithSarah SmithSarah SmithSarah Smith

MONTHLYTOP PERFORMERSFCOT121.07% to goal!121.07% to goal!121.07% to goal!121.07% to goal!121.07% to goal!Sarah SmithSarah SmithSarah SmithSarah SmithSarah Smith

MONTHLYTOP PERFORMERSWIMS121.07% to goal!121.07% to goal!121.07% to goal!121.07% to goal!Sarah SmithSarah SmithSarah SmithSarah Smith121.07% to goal!Sarah Smith

MONTHLYTOP PERFORMERSRPOps121.07% to goal!Sarah Smith121.07% to goal!121.07% to goal!121.07% to goal!121.07% to goal!Sarah SmithSarah SmithSarah SmithSarah Smith

Manager of the MonthERT/SSTSarahFleming

"Thank you so much for hiring Kimberly S. I havedealt with Wayfair many time and have Yet to havethe type of customer service I had today withKimberly from your team! Wow, she is incrediblypleasant, customer service focused, confident, knowswhen to consult with management and leaves thecustomer feeling so assured that the matter at handwill be addressed properly. I had a complex issuewith sending the wrong return to your company andKimberly totally managed this process seamlessly.She kept me informed throughout, and completelyresolved the issues. She was a delight to deal with aswell. All of your customer service staff should learn fromKimberly. Kim is a GREAT ASSET to your companyand this experience will definitely impact my desireto deal with Wayfair going forward! Please recognize her. She deserves thecommendation! Thank you!"NOMINATIONNOMINATION

Employee of the MonthERT/SSTSarahFleming

NOMINATIONNOMINATION"Thank you so much for hiring Kimberly S. I havedealt with Wayfair many time and have Yet to havethe type of customer service I had today withKimberly from your team! Wow, she is incrediblypleasant, customer service focused, confident, knowswhen to consult with management and leaves thecustomer feeling so assured that the matter at handwill be addressed properly. I had a complex issuewith sending the wrong return to your company andKimberly totally managed this process seamlessly.She kept me informed throughout, and completelyresolved the issues. She was a delight to deal with aswell. All of your customer service staff should learn fromKimberly. Kim is a GREAT ASSET to your companyand this experience will definitely impact my desireto deal with Wayfair going forward! Please recognize her. She deserves thecommendation! Thank you!"

AMETHYSTAWARD WINNER ERT/SSTSarahFleming

NOMINATIONNOMINATION"Thank you so much for hiring Kimberly S. I havedealt with Wayfair many time and have Yet to havethe type of customer service I had today withKimberly from your team! Wow, she is incrediblypleasant, customer service focused, confident, knowswhen to consult with management and leaves thecustomer feeling so assured that the matter at handwill be addressed properly. I had a complex issuewith sending the wrong return to your company andKimberly totally managed this process seamlessly.She kept me informed throughout, and completelyresolved the issues. She was a delight to deal with aswell. All of your customer service staff should learn fromKimberly. Kim is a GREAT ASSET to your companyand this experience will definitely impact my desireto deal with Wayfair going forward! Please recognize her. She deserves thecommendation! Thank you!"

MONTHLYTOP PERFORMERSERT121.07% to goal!Sarah Smith121.07% to goal!121.07% to goal!121.07% to goal!121.07% to goal!Sarah SmithSarah SmithSarah SmithSarah Smith

MONTHLYTOP PERFORMERSSST121.07% to goal!Sarah Smith121.07% to goal!121.07% to goal!121.07% to goal!121.07% to goal!Sarah SmithSarah SmithSarah SmithSarah Smith

Manager of the MonthSupply Chain ExperienceSarahFleming

NOMINATIONNOMINATION"Thank you so much for hiring Kimberly S. I havedealt with Wayfair many time and have Yet to havethe type of customer service I had today withKimberly from your team! Wow, she is incrediblypleasant, customer service focused, confident, knowswhen to consult with management and leaves thecustomer feeling so assured that the matter at handwill be addressed properly. I had a complex issuewith sending the wrong return to your company andKimberly totally managed this process seamlessly.She kept me informed throughout, and completelyresolved the issues. She was a delight to deal with aswell. All of your customer service staff should learn fromKimberly. Kim is a GREAT ASSET to your companyand this experience will definitely impact my desireto deal with Wayfair going forward! Please recognize her. She deserves thecommendation! Thank you!"

Employee of the MonthSupply Chain ExperienceSarahFleming

NOMINATIONNOMINATION"Thank you so much for hiring Kimberly S. I havedealt with Wayfair many time and have Yet to havethe type of customer service I had today withKimberly from your team! Wow, she is incrediblypleasant, customer service focused, confident, knowswhen to consult with management and leaves thecustomer feeling so assured that the matter at handwill be addressed properly. I had a complex issuewith sending the wrong return to your company andKimberly totally managed this process seamlessly.She kept me informed throughout, and completelyresolved the issues. She was a delight to deal with aswell. All of your customer service staff should learn fromKimberly. Kim is a GREAT ASSET to your companyand this experience will definitely impact my desireto deal with Wayfair going forward! Please recognize her. She deserves thecommendation! Thank you!"

AMETHYSTAWARD WINNER Supple Chain ExperienceSarahFleming

NOMINATIONNOMINATION"Thank you so much for hiring Kimberly S. I havedealt with Wayfair many time and have Yet to havethe type of customer service I had today withKimberly from your team! Wow, she is incrediblypleasant, customer service focused, confident, knowswhen to consult with management and leaves thecustomer feeling so assured that the matter at handwill be addressed properly. I had a complex issuewith sending the wrong return to your company andKimberly totally managed this process seamlessly.She kept me informed throughout, and completelyresolved the issues. She was a delight to deal with aswell. All of your customer service staff should learn fromKimberly. Kim is a GREAT ASSET to your companyand this experience will definitely impact my desireto deal with Wayfair going forward! Please recognize her. She deserves thecommendation! Thank you!"

MONTHLYTOP PERFORMERSDHD121.07% to goal!Sarah Smith121.07% to goal!121.07% to goal!121.07% to goal!121.07% to goal!Sarah SmithSarah SmithSarah SmithSarah Smith

MONTHLYTOP PERFORMERSLPS Inbound121.07% to goal!Sarah Smith121.07% to goal!121.07% to goal!121.07% to goal!121.07% to goal!Sarah SmithSarah SmithSarah SmithSarah Smith

MONTHLYTOP PERFORMERSLPS Outbound121.07% to goal!Sarah Smith121.07% to goal!121.07% to goal!121.07% to goal!121.07% to goal!Sarah SmithSarah SmithSarah SmithSarah Smith