overview
ReviewsMANAGER is an automated system for obtaining customer feedback and publishing testimonials on your website.
The system is simple to use - for you and for your customer.
We'll set it all up for you and show you how it works. Once you're happy, we'll go live!
We'll set it all up for you and show you how it works. Once you've tested it and are happy, we'll go live!
Let's see how it works in
easy steps
10
STEP Add your customer details into the system
Input individual names and emails - or bulk upload a customer list and the system will drip feed emails to them.
1
STEP Your customer receives a feedback request
The email asks them to rate how likely they’d be to recommend your company. This informs the system if the review will be positive or negative.
2
STEP Your customer submits their feedback
An online form makes it simple for them to write a review. You can also include additional survey questions here.
3
STEP If the feedback is positive...
Happy customers will then be prompted to add a review to selected third party websites - direct links make it easy.
4
STEP If the feedback isn't as positive...
Any potentially unhappy customers are invited to privately share with you what could have been better.
5
STEP You get notified of each new review
Every time you receive any feedback, ReviewsMANAGER will notify you by email - giving you the option to respond.
6
STEP The reviewer receives a thank you email
This could also include further links to add a review for your business on Facebook, Google or other social networks.
7
STEP Testimonials get published online
Positive feedback can be auto-published to your own website using our reviews widget.
8
STEP Build your social proof over time
Some of your clients will be happy to share their reviews on third party sites, creating a valuable reputation for your business online.
9
STEP And you're in full control...
For each and every review, you can decide whether or not to publish it on your website. You can manage everything in one place.
10
The important thing is that it gives you a SYSTEM for consistently requesting and obtaining customer feedback.
Regular reviews lead to more business because each review increases your TRUST factor.
GET STARTED
Ready to give it a go?www.reviewsmanager.co.uk