Return to flip book view

Message IMPACT REPORT 2024

Introduction to Redemption Roasters Reducing reoffending through employment What we do to reduce reoffendingThe roastery Coffee training Employment in shops Our impact in 2024 J’s story Looking forward357 9111315 1721 Contents 12IMPACT REPORT 2024

Introduction to Redemption Roasters Reducing reoffending through employment What we do to reduce reoffendingThe roastery Coffee training Employment in shops Our impact in 2024 J’s story Looking forward357 9111315 1721 Contents 12IMPACT REPORT 2024

3 4 “[Redemption Roasters] has made the best impact to my life, […] how I look at life [and] what I can get out of it. Being and feeling a part of the team has made me know I have to change my old pattern of life.” Introduction to Redemption RoastersIMPACT REPORT 2024HMP High Down residentRedemption Roasters is a social enterprise on a mission to reduce reoffending in the UK through coffee.Our coffee is roasted behind bars at HMP The Mount, and we reduce reoffending by:(1) employing and training prison residents in our roastery;(2) providing barista and coffee technician training in UK prisons and the community;(3) employing prison leavers and individuals at risk of offending (Participants) in our 13 London coffee shops. By providing paid employment, in-house caseworkers, and ongoing training, we create an environment that supports our Participants to lead a positive life away from the criminal justice system.Support Redemption Roasters mission with a one off donation.

3 4 “[Redemption Roasters] has made the best impact to my life, […] how I look at life [and] what I can get out of it. Being and feeling a part of the team has made me know I have to change my old pattern of life.” Introduction to Redemption RoastersIMPACT REPORT 2024HMP High Down residentRedemption Roasters is a social enterprise on a mission to reduce reoffending in the UK through coffee.Our coffee is roasted behind bars at HMP The Mount, and we reduce reoffending by:(1) employing and training prison residents in our roastery;(2) providing barista and coffee technician training in UK prisons and the community;(3) employing prison leavers and individuals at risk of offending (Participants) in our 13 London coffee shops. By providing paid employment, in-house caseworkers, and ongoing training, we create an environment that supports our Participants to lead a positive life away from the criminal justice system.Support Redemption Roasters mission with a one off donation.

5 6Reducing reoffending through employment “Redemption Roasters had a transformative impact on my life, providing me with stability, purpose, income, and a supportive social network aer my release.”.According to the Ministry of Justice, 38% of adults leaving prison are reconvicted within a year of release. This cycle of reoffending disrupts lives and prevents people contributing to society, costing the taxpayer £18 billion every year. Of those who are reconvicted, 59% are unemployed. This is why Redemption Roasters focuses on creating employment pathways to help our Participants begin a new chapter.the annual cost of reoffending£18billion of those who are reconvicted are unemployed38%59%of adults leaving prison were reconvicted within one yearParticipant employed in one of our shops3%known reoffending rate of our employed ParticipantsIMPACT REPORT 2024

5 6Reducing reoffending through employment “Redemption Roasters had a transformative impact on my life, providing me with stability, purpose, income, and a supportive social network aer my release.”.According to the Ministry of Justice, 38% of adults leaving prison are reconvicted within a year of release. This cycle of reoffending disrupts lives and prevents people contributing to society, costing the taxpayer £18 billion every year. Of those who are reconvicted, 59% are unemployed. This is why Redemption Roasters focuses on creating employment pathways to help our Participants begin a new chapter.the annual cost of reoffending£18billion of those who are reconvicted are unemployed38%59%of adults leaving prison were reconvicted within one yearParticipant employed in one of our shops3%known reoffending rate of our employed ParticipantsIMPACT REPORT 2024

7 8What we do to reduce reoffendingCOMMUNITY TRAININGIMPACT REPORT 2024EMPLOYMENTTRAININGMEANINGFUL ACTIVITYCOFFEE TECHNICIAN TRAININGBARISTA TRAININGON-THE-JOB TRAININGCASEWORK SUPPORTSECURITY AND STABILITYFUTURE EMPLOYMENTEMPLOYMENTROASTERYTRAINING ACADEMIESIN PRISONIN THE COMMUNITY

7 8What we do to reduce reoffendingCOMMUNITY TRAININGIMPACT REPORT 2024EMPLOYMENTTRAININGMEANINGFUL ACTIVITYCOFFEE TECHNICIAN TRAININGBARISTA TRAININGON-THE-JOB TRAININGCASEWORK SUPPORTSECURITY AND STABILITYFUTURE EMPLOYMENTEMPLOYMENTROASTERYTRAINING ACADEMIESIN PRISONIN THE COMMUNITY

99 10The roasteryhours of meaningful activity delivered in HMP The Mount (vs. 2,798 in 2023)18 3,003 Participants employed in our roastery (vs. 16 in 2023)169 tonnescoffee roasted (vs. 139 in 2023) “I am deeply grateful for the support and trust that Redemption Roasters extended to me, proving that positive change is always possible when people believe in you.”.All Redemption Roasters coffee is roasted inside HMP The Mount. By roasting our coffee behind bars in 2024, we provided 18 prisoners with 3,003 hours of training and meaningful activity outside their cells. On release, we supported interested Participants who worked with us in our roastery into employment.HMP The Mount residentIMPACT REPORT 2024

99 10The roasteryhours of meaningful activity delivered in HMP The Mount (vs. 2,798 in 2023)18 3,003 Participants employed in our roastery (vs. 16 in 2023)169 tonnescoffee roasted (vs. 139 in 2023) “I am deeply grateful for the support and trust that Redemption Roasters extended to me, proving that positive change is always possible when people believe in you.”.All Redemption Roasters coffee is roasted inside HMP The Mount. By roasting our coffee behind bars in 2024, we provided 18 prisoners with 3,003 hours of training and meaningful activity outside their cells. On release, we supported interested Participants who worked with us in our roastery into employment.HMP The Mount residentIMPACT REPORT 2024

11Coffee training “When we come down here [to training], it’s like we belong, like we’re not even in prison anymore.” Redemption Roasters delivers barista and coffee technician training programmes both in custody and in the community. In 2024, we worked in HMP High Down, Pentonville, Wandsworth and Wormwood Scrubs.A key goal was to hire more Participants we trained in prison. This succeeded, with twice as many hired in 2024 as the year before.as many Participants hired on release in 2024 compared to 20231122xprisoners trainedHMP High Down Resident12IMPACT REPORT 2024

11Coffee training “When we come down here [to training], it’s like we belong, like we’re not even in prison anymore.” Redemption Roasters delivers barista and coffee technician training programmes both in custody and in the community. In 2024, we worked in HMP High Down, Pentonville, Wandsworth and Wormwood Scrubs.A key goal was to hire more Participants we trained in prison. This succeeded, with twice as many hired in 2024 as the year before.as many Participants hired on release in 2024 compared to 20231122xprisoners trainedHMP High Down Resident12IMPACT REPORT 2024

13Employment in our shops “Thank you for having me in the course; it helped me turn my life around from potentially months of unemployment, benefits or [being] in an out of different jobs [that] I wouldn’t enjoy or feel comfortable and accepted [in].” .Redemption Roasters continued to offer paid employment to prison leavers, with 22% of those working in our shops in 2024 being Participants (vs. 20% in 2023). To ensure employment is successful, we provided all Participants with a dedicated caseworker, as well as access to a hardship fund. Our caseworkers support Participants to navigate challenges that could compromise their employment and positive progress. This model encourages sustainable employment, with average tenure being 424 days. In 2024, the rate of pay received by Participants increased from a high of £11.06 in 2023 to £11.92 (with an additional £1.25 earned from tips).Participant employed in one of our shops1490% of Participants remained in employment 90 days aer joining (vs. 42% industry average)£3,902spent on hardship fund (vs. £5,719 in 2023)£11.92average hourly pay for Participants (vs. £11.06 in 2023)419caseworker sessions delivered (vs. 363 in 2023)IMPACT REPORT 2024

13Employment in our shops “Thank you for having me in the course; it helped me turn my life around from potentially months of unemployment, benefits or [being] in an out of different jobs [that] I wouldn’t enjoy or feel comfortable and accepted [in].” .Redemption Roasters continued to offer paid employment to prison leavers, with 22% of those working in our shops in 2024 being Participants (vs. 20% in 2023). To ensure employment is successful, we provided all Participants with a dedicated caseworker, as well as access to a hardship fund. Our caseworkers support Participants to navigate challenges that could compromise their employment and positive progress. This model encourages sustainable employment, with average tenure being 424 days. In 2024, the rate of pay received by Participants increased from a high of £11.06 in 2023 to £11.92 (with an additional £1.25 earned from tips).Participant employed in one of our shops1490% of Participants remained in employment 90 days aer joining (vs. 42% industry average)£3,902spent on hardship fund (vs. £5,719 in 2023)£11.92average hourly pay for Participants (vs. £11.06 in 2023)419caseworker sessions delivered (vs. 363 in 2023)IMPACT REPORT 2024

Our impact in 2024The past year was a time of growth and expansion for Redemption Roasters; as the organisation has grown, so has our impact.30in 202335 in 202420 in 202235Participants employed in Redemption Roasters coffee shops in 2024v.s. 19% in 2023of Participants who completed community training accessed employment47%15Participants employed3,0033%known reoffending rate of Participants compared to national average of 38% 13shops employed Participants in 2024 (vs. 10 in 2023)22%of those working in our shops were Participants in 2024 (vs. 20% in 2023)16IMPACT REPORT 2024hours of meaningful activity at the roastery in 20242,798in 2023vs.

Our impact in 2024The past year was a time of growth and expansion for Redemption Roasters; as the organisation has grown, so has our impact.30in 202335 in 202420 in 202235Participants employed in Redemption Roasters coffee shops in 2024v.s. 19% in 2023of Participants who completed community training accessed employment47%15Participants employed3,0033%known reoffending rate of Participants compared to national average of 38% 13shops employed Participants in 2024 (vs. 10 in 2023)22%of those working in our shops were Participants in 2024 (vs. 20% in 2023)16IMPACT REPORT 2024hours of meaningful activity at the roastery in 20242,798in 2023vs.

17J’s story My name is J and I was a [sic] inmate at The Mount prison and while I was there I had the opportunity to work with Redemption Roasters. This was […] one of the most important parts of my 17 years within the prison system as far as I am concerned. Giving me not only the training in the coffee world but by helping me to get a better understanding of what the future could have for me if [...] I was prepared to go out and get it. Within the workings of Redemption Roasters is what I call and think of as a team of support workers. I had my first meeting with them and found, as I did with the team in The Mount, that they were people who really did take care, they were people who not only showed a [sic] interest, they were interested in me, the person, who I was, my life and what I wanted from it and what they could do to help me.I had a head full of ideas about a million and one different things I could do if I was released. At that point in time release seemed a dream; aer having “I say it how it is and I say this with all honesty: I could not ask for better support than what I got from the support team while in prison and even more so now that I am released.” “J, HMP The Mount resident18D cat taken away from me. Even then they kept me focused on a life outside of the prison system. I was able to talk to IMPACT REPORT 2024them every time they came into the prison and aer each meeting I was le full of hope for the future.

17J’s story My name is J and I was a [sic] inmate at The Mount prison and while I was there I had the opportunity to work with Redemption Roasters. This was […] one of the most important parts of my 17 years within the prison system as far as I am concerned. Giving me not only the training in the coffee world but by helping me to get a better understanding of what the future could have for me if [...] I was prepared to go out and get it. Within the workings of Redemption Roasters is what I call and think of as a team of support workers. I had my first meeting with them and found, as I did with the team in The Mount, that they were people who really did take care, they were people who not only showed a [sic] interest, they were interested in me, the person, who I was, my life and what I wanted from it and what they could do to help me.I had a head full of ideas about a million and one different things I could do if I was released. At that point in time release seemed a dream; aer having “I say it how it is and I say this with all honesty: I could not ask for better support than what I got from the support team while in prison and even more so now that I am released.” “J, HMP The Mount resident18D cat taken away from me. Even then they kept me focused on a life outside of the prison system. I was able to talk to IMPACT REPORT 2024them every time they came into the prison and aer each meeting I was le full of hope for the future.

19I was so surprised just how quickly the time passed and I was on my next parole hearing before I knew it. So you can imagine how surprised [I was] at not only getting it, but also no [sic] D cat, it’s straight release and it’s in a month. The support team just went into overdrive, making sure that everything was in place for me. It was all arranged I was to be met outside the gate on my release. I can say now in all honesty if I had been le to my own devices I would of been in one heck of a pickle. Instead, I was met at the gate, helped out with a phone, taken to the local train station, then onto London and stayed with till my train arrived and I was waved off. This may not seem like much to some people, but aer 17 years in prison, this [...] could [have] been a [...] time when I could [have] easily fell [sic] at the first hurdle. This is not where [...] it ends; not by a long way. There as [sic] been many phone calls, texts and emails, all full of words of encouragement, praise and a never ending [stream] of asking what more we [Redemption Roasters] can do to help and support. I am not one to hold back. I say it how it is and I say this with all honesty: I could not ask for better support than what I got from the support team while [sic] in prison and even more so now that I am released. They, like the workers in The Mount, have installed a want to be a better person, one that I and others can be proud of; [...] they do this by walking the walk and talking the talk. They do what it says on the tin, and are nothing short of the perfect role models in my mind. This just makes me want to do the ““.”20same, and at present, [...] just two months free, I am in talks with two government agencies [...] [about] me opening a cafe that will be located close to a prison, so it can offer help to prisoners on the day of their release. I have so much to be grateful to them for all that they have done and even now they are there supporting me in my new venture. I could go on and on as I have nothing but praise for them; thank you Redemption Roasters.IMPACT REPORT 2024

19I was so surprised just how quickly the time passed and I was on my next parole hearing before I knew it. So you can imagine how surprised [I was] at not only getting it, but also no [sic] D cat, it’s straight release and it’s in a month. The support team just went into overdrive, making sure that everything was in place for me. It was all arranged I was to be met outside the gate on my release. I can say now in all honesty if I had been le to my own devices I would of been in one heck of a pickle. Instead, I was met at the gate, helped out with a phone, taken to the local train station, then onto London and stayed with till my train arrived and I was waved off. This may not seem like much to some people, but aer 17 years in prison, this [...] could [have] been a [...] time when I could [have] easily fell [sic] at the first hurdle. This is not where [...] it ends; not by a long way. There as [sic] been many phone calls, texts and emails, all full of words of encouragement, praise and a never ending [stream] of asking what more we [Redemption Roasters] can do to help and support. I am not one to hold back. I say it how it is and I say this with all honesty: I could not ask for better support than what I got from the support team while [sic] in prison and even more so now that I am released. They, like the workers in The Mount, have installed a want to be a better person, one that I and others can be proud of; [...] they do this by walking the walk and talking the talk. They do what it says on the tin, and are nothing short of the perfect role models in my mind. This just makes me want to do the ““.”20same, and at present, [...] just two months free, I am in talks with two government agencies [...] [about] me opening a cafe that will be located close to a prison, so it can offer help to prisoners on the day of their release. I have so much to be grateful to them for all that they have done and even now they are there supporting me in my new venture. I could go on and on as I have nothing but praise for them; thank you Redemption Roasters.IMPACT REPORT 2024

2321Looking forwardIMPACT REPORT 2024 22Redemption Roasters is ambitious about deepening its impact in 2025.Our priorities: 1. Expand existing programmes Our goal is to increase the number of employed Participants by at least 15%, whilst maintaining a reoffending rate of 3% or less. 2. Launch the Redemption Roasters Foundation Following approval from the Charity Commission in 2023, the Redemption Roasters Foundation will formally begin activity in 2025. The Foundation will focus on: a. Increased reach The Foundation will allow Redemption Roasters to extend existing programmes in prison and the community. b. Innovation The Foundation will trial new initiatives that support prison leavers into employment and reduce reoffending.c. Inspiration The Foundation will champion the hiring of prison leavers and train other employers to reduce barriers to participation. d. Immediate support The Foundation will administer the Redemption Roasters hardship fund, providing small-scale financial support to Participants.

2321Looking forwardIMPACT REPORT 2024 22Redemption Roasters is ambitious about deepening its impact in 2025.Our priorities: 1. Expand existing programmes Our goal is to increase the number of employed Participants by at least 15%, whilst maintaining a reoffending rate of 3% or less. 2. Launch the Redemption Roasters Foundation Following approval from the Charity Commission in 2023, the Redemption Roasters Foundation will formally begin activity in 2025. The Foundation will focus on: a. Increased reach The Foundation will allow Redemption Roasters to extend existing programmes in prison and the community. b. Innovation The Foundation will trial new initiatives that support prison leavers into employment and reduce reoffending.c. Inspiration The Foundation will champion the hiring of prison leavers and train other employers to reduce barriers to participation. d. Immediate support The Foundation will administer the Redemption Roasters hardship fund, providing small-scale financial support to Participants.

Support Redemption Roasters mission with a one off donation.If you would like to learn more about Redemption Roasters, and how you can support our work, email impact@redemptionroasters.com. Support us