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Quality Manual One-Page 2021.pub

Page 1

Quality Policy We strive to build mutually beneficial relationships with customers and suppliers who share our commitment to accurate and reliable parts Our employees work as a team to know who our customers are and how we can meet each customer s application requirements Management utilizes quantitative and qualitative analysis to make certain that we meet our LM Products is an AS9120 and ISO 9001 2015 certified company Our current quality certificate can be downloaded on our website www LMProducts us Customers quality expectations Legal and regulatory requirements Compliance to applicable standards Through team participation regular training and management review we ensure that continuous improvement is part of every day and every job LMP Corporate Office QUALITY MANAGEMENT SYSTEM MANUAL Quality Objectives Our Company s quality objectives are established and based on the principles of Right First Time and On Time Each year targets are established and communicated through the organization Management has determined that AS9120 Rev B Section 8 3 Design and Development of Products and Services is nonapplicable as LMP does not undertake these activities 255 McCormick Drive Lapeer MI 48446 Phone 810 667 7000 Fax 810 667 6767 0023 Rev 2

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Our Mission LM Products Inc is a Lapeer Michigan based distributor of military aerospace and commercial fasteners that serves customers in North America and Canada The company was established over 23 years ago and is jointly owned and operated by Anita Conant and Carri Koehler Customers depend on LMP s extensive product knowledge and experience during all phases of their projects The company is a Woman Owned Small Business offering full traceability a large variety of finishes and the ability to provide customized parts We have a Certified Fastener Specialist on staff that has completed their training through the Fastener Training Institute LM Product s Quality Management System QMS is intended to comply fully with AS9120D This quality manual represents the scope of LM Product s QMS references its procedures identifies the relationships between the procedures and processes established and defines the interaction between these processes The relationship between AS9120D and LM Product s QMS is defined by this manual LM Products is committed to live by the spirit of all applicable clauses of AS9120D including the requirement to continually improve the effectiveness of its QMS This commitment is supported by LM Product s quality policy statement our objectives and goals which are all reviewed annually by Management Scope LM Products Inc located in Lapeer Michigan distributes standard and specialty fasteners in the Military Aerospace and Commercial industries Organization Sequence and Interaction of Business Processes Quality Management System Process Design

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Our Mission LM Products Inc is a Lapeer Michigan based distributor of military aerospace and commercial fasteners that serves customers in North America and Canada The company was established over 23 years ago and is jointly owned and operated by Anita Conant and Carri Koehler Customers depend on LMP s extensive product knowledge and experience during all phases of their projects The company is a Woman Owned Small Business offering full traceability a large variety of finishes and the ability to provide customized parts We have a Certified Fastener Specialist on staff that has completed their training through the Fastener Training Institute LM Product s Quality Management System QMS is intended to comply fully with AS9120D This quality manual represents the scope of LM Product s QMS references its procedures identifies the relationships between the procedures and processes established and defines the interaction between these processes The relationship between AS9120D and LM Product s QMS is defined by this manual LM Products is committed to live by the spirit of all applicable clauses of AS9120D including the requirement to continually improve the effectiveness of its QMS This commitment is supported by LM Product s quality policy statement our objectives and goals which are all reviewed annually by Management Scope LM Products Inc located in Lapeer Michigan distributes standard and specialty fasteners in the Military Aerospace and Commercial industries Organization Sequence and Interaction of Business Processes Quality Management System Process Design

Page 4

Our Mission LM Products Inc is a Lapeer Michigan based distributor of military aerospace and commercial fasteners that serves customers in North America and Canada The company was established over 23 years ago and is jointly owned and operated by Anita Conant and Carri Koehler Customers depend on LMP s extensive product knowledge and experience during all phases of their projects The company is a Woman Owned Small Business offering full traceability a large variety of finishes and the ability to provide customized parts We have a Certified Fastener Specialist on staff that has completed their training through the Fastener Training Institute LM Product s Quality Management System QMS is intended to comply fully with AS9120D This quality manual represents the scope of LM Product s QMS references its procedures identifies the relationships between the procedures and processes established and defines the interaction between these processes The relationship between AS9120D and LM Product s QMS is defined by this manual LM Products is committed to live by the spirit of all applicable clauses of AS9120D including the requirement to continually improve the effectiveness of its QMS This commitment is supported by LM Product s quality policy statement our objectives and goals which are all reviewed annually by Management Scope LM Products Inc located in Lapeer Michigan distributes standard and specialty fasteners in the Military Aerospace and Commercial industries Organization Sequence and Interaction of Business Processes Quality Management System Process Design

Page 5

Quality Policy We strive to build mutually beneficial relationships with customers and suppliers who share our commitment to accurate and reliable parts Our employees work as a team to know who our customers are and how we can meet each customer s application requirements Management utilizes quantitative and qualitative analysis to make certain that we meet our LM Products is an AS9120 and ISO 9001 2015 certified company Our current quality certificate can be downloaded on our website www LMProducts us Customers quality expectations Legal and regulatory requirements Compliance to applicable standards Through team participation regular training and management review we ensure that continuous improvement is part of every day and every job LMP Corporate Office QUALITY MANAGEMENT SYSTEM MANUAL Quality Objectives Our Company s quality objectives are established and based on the principles of Right First Time and On Time Each year targets are established and communicated through the organization Management has determined that AS9120 Rev B Section 8 3 Design and Development of Products and Services is nonapplicable as LMP does not undertake these activities 255 McCormick Drive Lapeer MI 48446 Phone 810 667 7000 Fax 810 667 6767 0023 Rev 2

Page 6

Quality Policy We strive to build mutually beneficial relationships with customers and suppliers who share our commitment to accurate and reliable parts Our employees work as a team to know who our customers are and how we can meet each customer s application requirements Management utilizes quantitative and qualitative analysis to make certain that we meet our LM Products is an AS9120 and ISO 9001 2015 certified company Our current quality certificate can be downloaded on our website www LMProducts us Customers quality expectations Legal and regulatory requirements Compliance to applicable standards Through team participation regular training and management review we ensure that continuous improvement is part of every day and every job LMP Corporate Office QUALITY MANAGEMENT SYSTEM MANUAL Quality Objectives Our Company s quality objectives are established and based on the principles of Right First Time and On Time Each year targets are established and communicated through the organization Management has determined that AS9120 Rev B Section 8 3 Design and Development of Products and Services is nonapplicable as LMP does not undertake these activities 255 McCormick Drive Lapeer MI 48446 Phone 810 667 7000 Fax 810 667 6767 0023 Rev 2