QCDC Annual Report 2022 : simplebooklet.com

letter from the PRESIDENT At QuestCDC we leverage and coalesce every single resource available to help our residents—bringing together philanthropists, service providers, energetic advocates, and visionary investors like you from every corner of the beautiful city we call home. We’re harnessing the power to end poverty in our local communties. And it’s working. Unfortunately, there is no magic formula that can end homelessness overnight. It takes a collaborative effort from the government and society itself to put an end to this tragedy. But we are passionate about the work that we do. Paired with this passion is a strong sense of responsibility. Our job is to get results for the former homeless residents we serve on Atlanta's Westside. I hope that as you read this, you will join me in taking a moment to reflect on all that we achieved together in 2022. I have so much hope for the communities we’re building together—communities where no one suffers on the streets. Thank you for all you’ve done to help get us here. Leonard L. Adams Jr. President/CEO QuestCDC

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by the numbers 2022 Together, we're making housing stability possible for formerly homeless and extremely low-income individuals & families on Atlanta's Westside. 16K+ CLIENTS & RESIDENTS provided with Housing & Supportive since 2001 1,100 CLIENTS & RESIDENTS provided with Housing & Supportive Services 93% RESIDENTS do not return to lives of homelessness $4.2M INVESTMENT in Single Family Housing since 2001 $140M INVESTMENT in Affordable & Supportive Housing since 2001 $4M BENEFITS managed for SSI recipients and veterans Quest continues to rank #1 in quality among Atlanta's Homeless Service Providers NUMBER ONE

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ANNUAL REPORT meaningful milestones LOCAL LEADERS & ADVOCATES discussed the issues and solutions for Westside residents on our new podcast: Westside Wise - connected by AT&T. (p.16) NEW FUNDING ALLOCATED from the Georgia Investments in Housing Grant for our 2 newest projects - totaling $10M COMMUNITY SUPPORTERS celebrated at the 2nd annual Beloved Benefit - raising over $6M for our local communities. (p.18) COMMUNITY COLLABORATIONS increased throughout 2022, breathing new life into the offerings of our supportive services division and our beloved Westside Communities. TECHNOLOGY ACCESS was made available to our Rock Street residents by the in-kind donation of a multi-unit computer lab by Amdocs & T-mobile. (p.12) PARTNERS CELEBRATED at the 1st annual Wine on The Westside Partnership Appreciation event at the Quest Impact Center (p.28) 2022 28 18 12 16

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Quest is a comprehensive community development corporation on Atlanta’s Westside that provides affordable housing and supportive services, and coordinates a host of health, economic and social services for residents. We promote the concept that everyone deserves a strong foundation — a safe home with an extensive social support network that allows all residents to thrive. OUR MISSION IS TO CREATE RESILIENT COMMUNITIES AND FOSTER SOCIAL EQUITY THROUGH COLLABORATION AND SERVICE INTEGRATION. . we are reshaping the future of community DEVELOPMENT 5 WE WORK WITH MORE THAN 75 NONPROFIT PARTNERS ACROSS GEORGIA TO DELIVER A HOST OF SOCIAL, FINANCIAL, AND HEALTH-RELATED SERVICES FOR NEARLY 1,100 CLIENTS AND RESIDENTS ANNUALLY. Our ultimate vision is to perfect a collective impact model using affordable housing and a services delivery hub as vehicles for community collaboration. We develop affordable housing for underserved individuals and families, reducing barriers to economic mobility. We strive to build stable and vibrant communities for those who have been disenfranchised to position residents to break the cycle of generational poverty. For over two decades, we’ve created intentional communities to demonstrate that everyone deserves an opportunity to live productive lives in a safe and nurturing community setting.

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Our core strength is providing comprehensive case management for individuals and families affected by behavioral health, addictions, and physical disabilities. After homeless & underserved individuals are placed into secure communities, Quest offers essential services to meet their needs. These services include case management, mental health & addiction counseling, life skills groups, financial management, and workforce development. We recognize that the more our residents feel valued and supported, the more self-sufficient they become. Our CARF Accredited Supportive Services provide at-risk populations with intensive case management to address individual needs. Quest’s supportive services are accredited by CARF (Commission on the Accreditation of Rehabilitative Facilities). CARF International is an independent, nonprofit accreditor of health and human services. QUEST CARES Health & Supportive Services for Residents

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Our efforts are helping reduce homelessness in Metro Atlanta Overall, Quest expects the results of our efforts of providing affordable housing with supportive services to the chronically homeless population of men, women, and veterans will contribute to reducing homelessness in Metro Atlanta. This will be achieved by reintegrating formerly homeless individuals into the community who are more stable and more productive contributing members of the community. Our community residents are our number one priority Due to the type and complexity of services we provide and the clients we serve, major milestones for every resident are unique. Each resident confers with an assigned case manager who works with them upon entry into our program to develop an individualized service plan (ISP). Major milestones can include securing proper identification (state IDs, birth certificates, social security cards, etc.), seeking employment/benefits, and getting connected with mental health services, substance abuse counseling/treatment, and affordable housing. 07 Quest continues to rank #1 in quality among Atlanta's Homeless Service Providers

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WE ENCOURAGE OUR RESIDENTS TO REIMAGINE THEIR QUEST FOR LIFE The Legacy Program helped me, and my kids get off the street and out of an abusive relationship, get a good job with good pay, and was just a constant support during my process of getting back on my feet. Thank you, Quest. Sherry Quest Legacy Program Resident After my discharge from the Army, I had a hard time finding a civilian job and became homeless. I now live in a Quest residence for veterans, with my own case manager and someone to talk to when I need help. I could not ask for a more supportive environment. David - U.S. Army Veteran Quest Veterans Village Resident " QUEST CARES

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WE WORK AS A COLLECTIVE TO RESEARCH AND EXECUTE EVIDENCED-BASED PRACTICES THAT WILL ENHANCE THE RESIDENTIAL EXPERIENCES AT QUEST. WE'RE COMMITTED TO DOING THE RIGHT THING, EVEN WHEN NO ONE IS LOOKING. SHA'NELLE HIGH DIRECTOR, QUEST CARES Cultivating Healthy Activities For Westside Residents In addition to the basic supportive housing work that we offer (medical referrals, transportation to doctor’s visits, assistance with acquiring medical benefits, etc.), Quest also provides healthy activities to support the overall wellbeing of our residents. We offer wellness classes including exercise (Yoga), Diabetes Prevention, Healthy Cooking, HIV Prevention, and other classes on a continuous basis. Many of these classes are also available, not only to our residents, but to the community-at-large. In addition to these classes, we are honored to have many of our service partners visit our communities to offer services directly to our clients via mobile clinics and other wellness programs. QUEST CARES: TEAM SPOTLIGHT Vincent Gray is our client services coordinator and manages The Gardens at Collegetown location which provides Permanent Supportive Housing. The residents at this property continuously show their appreciation for the role that Vincent plays in their lives. He is very interactive with the community in organizing yoga and gardening classes and weekly motivational meetings. Vincent has worked at this location for over fourteen years and is a valuable asset to the community. Vincent loves to incorporate music and dance in the events that he hosts so residents can have continuously joyous moments with their neighbors. LIFE GETS BETTER IN A QUEST COMMUNITY

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COMING TOGETHER FOR THE COMMUNITY “TWENTY ONE YEARS AGO, QUEST STARTED WITH A SINGLE-FAMILY HOME TO HOUSE INDIVIDUALS WHO WERE HOMELESS OR LIVING WITH A DISABILITY. TODAY, HERE ON ROCK STREET – A STREET THAT WAS HARD-HIT, VERY UNSAFE – WE’VE BEEN ABLE TO REDEVELOP THIS ENTIRE CITY BLOCK. NOW YOU CAN WALK DOWN THIS STREET, AND PEOPLE CALL IT A DIAMOND IN THE ROUGH OR AN OASIS IN VINE CITY.” LEONARD L. ADAMS, JR.

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13 A SPECIAL THANKS TO AMDOCS SERVICES & T-MOBILE FOR DONATING OUR NEW COMPUTER LAB FOR QUEST RESIDENTS. Quest and our workforce development partners understand the acquisition of computer skills is vitally important to becoming marketable in our workforce today and for the future. Continuously adding and developing computer skills helps our residents become even more marketable in a world class city like Atlanta. THIS STATE-OF-THE-ART COMPUTER LAB WILL BE A RESOURCE THAT HELPS TRANSFORM THE LIVES OF THE RESIDENTS WE SERVE HERE AT QUEST. We sincerely appreciate AMDOCS 'commitment to helping our residents realize their full potential by providing these vital tools and resources.

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Partners for HOME, City of Atlanta Continuum of Care (CoC) The lead agency for the City of Atlanta coordinates services for homeless residents. Westside Works A community workforce development program that provides job training in the areas of construction, nursing assistance, automotive repair, and culinary arts. Saint Joseph’s Mercy Care Services A Federally Qualified Health Center that provides healthcare to the homeless in the Atlanta metropolitan area including Fulton County. Caring Works, Inc. Provides case management services to homeless individuals living in permanent supportive housing. St. Jude’s Recovery Center Provides detox and treatment options for those in recovery. Atlanta Community Food Bank Provides non-perishable goods to residents. The Furniture Bank of Metro Atlanta Provides furniture to residents. Families First Provides adoption services, transitional housing, parenting skills training, and family support services. Veterans Empowerment Organization (VEO) Provides housing and supportive services to Veteran residents. Atlanta Center for Self Sufficiency Provides MARTA transportation cards at a discounted rate to assist with employment and workforce development of residents. Quest collaborates with a variety of partners to assist in addressing the needs of residents. Below is a selected list of our key partners: key service PARTNERS Quest participates in the Atlanta Continuum of Care, a centralized and coordinated system for housing homeless persons. One hundred percent of the clients we serve are homeless and are referred to Quest through the Atlanta Continuum of Care.

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Covenant Communities Provides outpatient day treatment program to support those living in recovery. City Of Refuge Women and Children’s service center that provides temporary transitional housing, shelter services for women with no kids, a daycare center, workforce development programs, and secondary education 6-12. Chris 180 Saves serves and protects children, young adults, and families who have experienced trauma to help them change the direction of their lives. Partnership with Quest includes the development of homes for the demographic Chris 180 serves which includes young adults who were formerly homeless, aged out of foster care, or women and their children who are escaping an abusive home. Atlanta Habitat for Humanity Constructs quality homes in a cost-efficient manner. Habitat is working with Quest to serve as a General Contractor in the development of homes for the young adults served by Chris 180. The Gateway Center Referral source for homeless individuals. The Veteran’s Administration Provides healthcare and supportive services to veterans. Social Security Administration Provides support and information for residents seeking benefits. Fulton Fresh Fulton County initiative that provides healthy cooking options and fresh fruits and vegetables to residents. Open Hand Atlanta Cooking Matters Program Cooking Matters is a national program that empowers families at risk of hunger with the skills, knowledge and to make healthy and affordable meals. Recovery Consultants of Atlanta Provides monthly HIV testing and education to residents and the community. 15

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bringing wisdom to Atlanta's airwaves The Westside Wise Podcast (WWP) provides a wealth of information to maintain Westside Atlanta’s Historical Legacy. WWP is a vehicle to create conversations in search of solutions to help elevate the quality of life for the communities we all serve on Atlanta’s Historic Westside. Although WWP episodes are focused on the Westside of Atlanta, we understand that the issues we are battling are nationwide in every urban center and we seek to be a unifying force in the fight for a better future for the most vulnerable populations among us. THE WESTSIDEWISE PODCAST

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#WESTSIDEWISE Bridging The Digital Divide On ATL's Westside A discussion featuring Venessa Harrison, president of AT&T - Southeast Coastal States. AT&T is committed to closing the digital divide in underserved communities through providing very low cost and high-quality internet service, opening AT&T Connected Learning Centers with community partners, and giving back to our schools, among other initiatives. Spotlighting The Needs Of SW ATL There are big changes happening in this part of the city and Councilwoman Collier-Overstreet dropped in to reaffirm her commitment to her constituents, and to ensure that their visions for their neighborhood are included in the fast-changing landscape that surrounds them. Strengthening ATL's Westside This discussion features Byron Amos, city of Atlanta district 3 council member and longtime Vine City resident. Mr. Amos’ part of the city is currently experiencing unprecedented growth that has sparked fear in many residents and we will hear about initiatives that showcase his continued commitment to the Westside. The Westside Wise Podcast brings likeminded community leaders, activists, and organizers together to help find solutions to the many social challenges communities of color face in the new millennium. Check Out Our Latest Episodes QUESTCDC.ORG/WISE 2022 WWP GUESTS connected by KENYA GOULD ANDRE DICKENS NATALIE HALL JOHN AHMANN ERI SAIKAWA DONNA BURMAN BYRON AMOS JUSTIN CUTLER 2023 WWP GUESTS 17

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proud beneficiary of the The 2022 Beloved Benefit – featuring Maroon 5 and Usher – raised over $6M for 19 organizations fostering greater economic mobility throughout Atlanta. The event brought together Atlanta neighborhoods and communities with the goal of raising awareness, funds and encouraging action around key issues facing the city. We are so thankful to be a beneficiary for this years' event and continue to work every day to lift up our beloved communities. “WE ARE ONE PEOPLE, AND WE ALL NEED EACH OTHER. THE BELOVED BENEFIT IS THE DEFINITION OF A PARTY WITH A PURPOSE.” ATLANTA MAYOR ANDRE DICKENS BELOVED BENEFIT

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21 THANK YOU TO OUR 2022 CONTRIBUTORS Arthur Blank Foundation Atlanta Housing Authority - Homeflex Beloved Benefit Foundation Community Foundation Department of Behavioral Health Department of Community Affairs Department of Urban Development Enterprise Community Partners Home Depot Foundation Jesse Parker Williams NeighborWorks Partners for Home Truist United Way of Greater Atlanta Wells Fargo WE CHERISH THE OPPORTUNITY TO CREATE STRATEGIC PARTNERSHIPS WITH DEDICATED AND RESPONSIBLE CORPORATE PARTNERS WHO STAND READY TO HELP US TRANSFORM THE LIVES OF SOME OF THE MOST VULNERABLE CITIZENS IN THE GREAT CITY OF ATLANTA. LEONARD L. ADAMS, JR. " COMMITED TO THE ENGLISH AVE + VINE CITY COMMUNITIES In 2022, The Urban Land Institute, (ULI) Atlanta organized a discussion on the Westside’s unprecedented growth and development and how this impacts legacy neighborhoods and communities. Quest was delighted to talk about the development we have spearheaded, challenges, and opportunities. We remain committed to the English Ave./Vine City area and helping provide a better quality of life for those who live work and play on the west side of Atlanta.

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The Impactful 40 In my opinion, the traditional bank ecosystem didn’t truly commit to a triple bottom line of social, environmental, and financial — but enterprise was the opposite. Enterprise told me that the door to access was open, and we have been partnering together on projects ever since. It has been an honor over the last 10+ years engaging with financial tools, serving on councils, and building a strong relationship with the local Atlanta team." -LEONARD L. ADAMS, JR. In honor of their 40th anniversary, Enterprise Community Partners featured 40 individuals who’ve helped break boundaries and strengthen communities over the past 40 years. Our president, Leonard L. Adams, Jr. is proud to be one of these honorees - helping meet critical affordable housing needs in Georgia for over 2 decades. "S PARTNERSHIP SPOTLIGHT

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MY VISION FOR AFFORDABLE HOUSING IS THAT IT NO LONGER HAS THE NEGATIVE STIGMA THAT IT IS A PRODUCT OF HOUSING POOR BLACK AND BROWN FAMILIES WITH CHALLENGING BEHAVIORS. LEONARD L. ADAMS, JR. " Bringing More Capital to Developers of Color When Adams first connected to his local office of Enterprise Community Partners, a national community development intermediary, over a decade ago, it was a great relief to find a lender that understood his mission. “There wasn’t a bank in town that was gung-ho about what I was pitching,” he recalls, but Enterprise “immediately understood what we were about. I didn’t have to prove to them why [my mission] was important, we just had to figure out how to make the numbers work.” He has worked with the group ever since, availing himself of all the programs it offers, from lending to leadership training. But he also noticed that many of those programs were overwhelmingly white—both in speakers and participating developers. And he noticed that the terms on the loans he was getting weren’t much better than those being offered by traditional banks. These are the kinds of things that Enterprise—and its counterpart LISC—are hoping to change with their recently announced racial equity initiatives. 23

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PARTNERSHIP SPOTLIGHT proud to be in the NeighborWorks Network To ensure that NeighborWorks network organizations are strong and healthy in their operations, they conduct rigorous assessment before acceptance into the NeighborWorks network and every year after. NeighborWorks offers programs and support to help their network organizations establish and maintain healthy operations, measure the reach of their efforts, expand their program offerings to meet community needs, and move toward long-term stability and growth. OUR MISSION IS TO CREATE RESILIENT COMMUNITIES AND FOSTER SOCIAL EQUITY THROUGH COLLABORATION AND SERVICE INTEGRATION. The NeighborWorks team helps us keep our mission top of mind as we work together to build strong communities every day. At the foundation of the NeighborWorks mission are nearly 250 strong, healthy, and prepared network organizations in every state, the District of Columbia and Puerto Rico. As a congressionally chartered and funded nonpartisan nonprofit, NeighborWorks supports organizations that provide communities with affordable housing, financial counseling and coaching, training, and resident engagement, and collaboration in the areas of health, employment, and education. the field’s leading racial wealth equity and economic opportunity professionals. Working Together for Strong Communities 25 "

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economic opportunity and racial wealth EQUITY Presenting at the 2022 Prosperity Summit in Atlanta, provided Quest an opportunity to high-light our work and engage in learning and discussions with the field’s leading racial wealth equity and economic opportunity professionals. The Prosperity Summit is a premiere conference on economic opportunity and racial wealth equity, bringing together renowned thought leaders, community practitioners, re- searchers, government representatives, philanthropic leaders, advocates, and business leaders to discuss the leading ideas, latest data and research, and urgent calls to action for economic opportunity and justice for families and communities. ANYONE WHO HAS EVER STRUGGLED WITH POVERTY KNOWS HOW EXTREMELY EXPENSIVE IT IS TO BE POOR. JAMES BALDWIN "

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EXPLORING THE LINK BETWEEN HEALTH AND WEALTH Madelyn Lazorchak, Communications Writer - NeighborWorks.org "I BELIEVE HEALTH IS WEALTH. IF YOU CAN BE HEALTHY, YOU'RE WEALTHY. IF YOU HAVE A QUALITY PLACE TO LIVE AND YOU CAN GET YOUR PHYSICAL AND MENTAL STATUS LOOKED AT, ALL OF THOSE THINGS TOGETHER ARE WHAT IT TAKES TO CONSIDER A PERSON WEALTHY. IT DOESN'T JUST FALL AROUND HOW BIG A BANK ACCOUNT IS." LEONARD ADAMS, JR. NeighborWorks America Research has shown a correlation between good health and good income. "And we know that it's difficult to earn if you're not healthy. If you're someone with a chronic health condition, how do you hold down a steady job?" At the same time, if you don't have a safe place to live, that can contribute to health issues — from anxiety to asthma. NeighborWorks knows that both sides of the issue are important. That's why, when looking at strategies for community development, NeighborWorks advocates for a comprehensive approach – one that looks at the whole community. Barackman-Eder will be talking with NeighborWorks network organizations that focus on both health and wealth during a panel at the Prosperity Summit. All three organizations on the panel – Quest Communities, Foundation Communities and Beyond Housing – address both issues at the same time. Leonard Adams, CEO for Quest CDC, says he's been looking at health – both mental and physical – and the link to wealth for some time. His organization works with individuals coming out of homelessness or recovering from addiction and other issues. "I remember asking doctors or therapists: If you could magically write a prescription to help the most people, what would it be? A lot of times, they would say 'housing' and I look at that as the driver. If doctors could write a prescription for housing, it would be one of the top prescriptions written." When it comes to wealth and health, it's the proverbial chicken-and-egg question, says Molly Barackman-Eder, NeighborWorks America's director of Financial Capability. "Is it health impacting wealth or wealth impacting health?" she asks. But more important than the question, she says, is the fact that the two items are inextricably linked; for a successful outcome, you need both health and wealth management. 27

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Quest CDC is a nonprofit 501(c)3 community development corporation focused exclusively on housing residents at the lowest income levels to foster social equity and economic inclusion. financial report 2022 ASSETS Current Assets Bank $6,990,194.25 Accounts Receivable $960,857.62 Other Current Asset $14,135.64 Total Current Assets $7,965,187.51 Fixed Assets $30,658,042.37 Other Assets $8,942,100.00 Total ASSETS $47,565,329.88 LIABILITIES & EQUITY Current Liabilities $5,137,269.01 Long Term Liabilities $24,788,657.93 Equity $17,639,402.94 Total Liabilities & Equity $47,565,329.88 17%64%19%Current Fixed Other

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31 REVENUE Public Support $1,936,874.22 Governmental Support $1,904,225.65 Earned Revenue $2,306,725.01 Other Income $228,049.92 Total Revenue $6,375,874.80 EXPENSE Program Services Quest Engage $78,601.26 Quest Fiduciary $317,783.30 Quest Cares $724,320.41 Quest Communities $3,199,451.17 Total Program Services $4,016,431.79 General & Admin Expenses $1,462,708.66 Total G&A Expenses $1,462,708.66 Total Operating Expense $5,479,140.45 Net Operating Income $896,734.35 2%7%17%74%Engage Fiduciary Cares Communities

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Melanie Faison Janelle Lawson Jerry McNaughty Ebony Ford Shane Williams In 2022 we welcomed new team members to join us on our quest to promote our best in class, diverse housing model that encourages collaboration and positive community change. creating resilient communities TOGETHER Brad Mitchell Director, Philanthropy + Gov’t Engagement Shane Williams Director, Marcom + Online Giving Leadership Team Leonard Adams President & CEO Melanie Faison Chief Operating Officer Kendon Warren Chief Financial Officer Marilyn Benton Director, Finance + Asset Management Ebony Ford Director, Corporate + Community Engagement Jerry McGaughy Director, Real Estate Development Lisa Whitaker Director, Human Resources Olivia Nightingale Director, Quest Financial Services Sha’Nelle High Program Director - Permanent & Transitional Housing

QCDC Annual Report 2022

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