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TKE & VDA08/29/2023

August 2023VDA / TKE COLLABORATION

SERVICE

Be on the lookout for walkers Be mindful of School Buses Back to School SAFETY TIP

AGENDA5Tuesday Aug 29 Presenter 8:30 - 9:00Organizational Updates Melain - Marty 9:00 - 9:40Service / Support Procedures & ResponsivenessMelain 9:40 – 10:30Expectations w/ data reporting - Overview of New Customer PortalGerson10:30 – 10:45Break 10:45 - 11:30 Technology IOT & Predictive Maintenance Jon - Brian – Bob 11:30 - 12:15Lunch12:15 – 12:45ModernizationMarty 12:45 – 1:15 PLM (Mod – EoPL)Tiffany 1:15 - 2:15NI / EOX OverviewMichael / Madison2:15 –5:00 IQC TourGroup 6:00 – 8:00Dinner - Location TBD in Battery Wednesday Aug 308:00 – 11:30 VDA private session Office building 5th floor

NEW U.S. FIELD STRUCTUREWEST REGION EAST REGION NORTHEASTAREAMID-ATLANTICAREASOUTHEASTAREASOUTHAREAMIDWESTAREASOUTHWESTAREAPACIFIC NWAREACALIFORNIA AREA62 BRANCHESLOCAL OFFICES

EASTEAST AREASSouthSoutheastMid-AtlanticNortheastEl Paso (West Region)Las Vegas= branch location= local marketWESTMidwestSouthwestCaliforniaPacific NorthwestWEST AREASSFO AirportSeattle DT)Reno

SERVICE & REPAIR LEADERSHIP *MOD SALES ARE THROUGH SVC SALES DIR’S EVP Sales & MarketingKevin Robertson Kevin.Robertson@tkelevator.com SVP Service Transformation and ExcellenceScott Day Scott.Day@tkelevator.com EVP WestBlaine Coupal blaine.coupal@tkelevator.com EVP EastReid Kelley reid.Kelley@tkelevator.com VP Service OperationsMike Zwick Mike.Zwick@tkelevator.comVP Service SalesMelain Wielkens Melain.Wielkens@tkelevator.comDirector Service OperationsDave Collin Dave.Collin@tkelevator.com Director Repair OperationsRyan Calvert Ryan.Calvert@tkelevator.com Area Area Vice PresidentArea Service and Mod Sales DirectorsNew Installation Sales Area DirectorsPacific NorthwestJosh Jensen Josh.Jensen@tkelevator.com Brent Larsen brent.larsen@tkelevator.com Monika Hansen Monika.Hansen@tkelevator.com MidwestBen Herther Ben.Herther@tkelevator.com Raegen VanBogaert raegen.vanbogaert@tkelevator.com Joseph Kelly Joseph.Kelly@tkelevator.com SouthwestLee Blevins Lee.Blevins@tkelevator.com Brien Montera brien.montera@tkelevator.com Liesje Gebler Liesje.Gebler@tkelevator.com CaliforniaRyan Bunn Ryan.Bunn@tkelevator.com Aaron Bailey aaron.bailey@tkelevator.com aaron.bailey@tkelevator.comSouthBrian Howell Brianc.Howell@tkelevator.com Steve Henderson steve.henderson@tkelevator.com Adam Meyer Adam.Meyer@tkelevator.com SoutheastMark Smith Mark.Smith@tkelevator.com Daniel Gross daniel.gross@tkelevator.com Stevan Christoff Stevan.Christoff@tkelevator.com Mid-AtlanticScott Dressel Scott.Dressel@tkelevator.com Adam Nimeh adam.nimeh@tkelevator.com Matthew Chorney Matthew.Chorney@tkelevator.com NortheastJoe Smith Joseph.Smith2@tkelevator.com OpenDavid Buckley David.Buckley@tkelevator.com

EVP Sales & MarketingKevin Robertson Kevin.Robertson@tkelevator.com EVP NI/ModJon McCabe Jon.McCabe@tkelevator.com EVP WestBlaine Coupal blaine.coupal@tkelevator.com EVP East Reid Kelley reid.Kelley@tkelevator.com ModernizationMarty Walker Marty.Walker@tkelevator.com Senior Director NI EastChad Posey Chad.Posey@tkelevatorSenior Director NI WestDave O’Brien Dave.Obrien@tkelevator.comNational Director NI SalesNash Underwood Nash.Underwood@tkelevator.comNEW INSTALL & MODERNIZATION LEADERSHIP *MOD SALES ARE THROUGH SVC SALES DIR’S Area Area New Installation OPs DirectorsArea Service Ops DirectorsArea Modernization OPs DirectorsPacific NorthwestGreg Kirkwood Greg.Kirkwood@tkelevator.com Ron Hemming ron.hemming@tkelevator.com Greg Kirkwood Greg.Kirkwood@tkelevator.com MidwestNeil Palazzolo Neil.Palazzolo@tkelevator.com Jeff Howe jeff.howe@tkelevator.com adam.gilleland@tkelevator.comSouthwestPat Stauner Pat.Stauner@tkelevator.com Donnye Mayfield donnye.mayfield@tkelevator.com Pat Stauner Pat.Stauner@tkelevator.com CaliforniaJames Day James.Day@tkelevator.com Jose Felix jose.felix@tkelevator.com James Day James.Day@tkelevator.com Southkeaton.ferris@tkelevator.comDave Roberts dave.roberts@tkelevator.com Doug Whitmire Doug.whitmireJr@tkelevator.com SoutheastBill Pauley Bill.Pauley@tkelevator.com Ruben Guerrero ruben.guerrero@tkelevator.com jon.holland@tkelevator.comMid-Atlanticpatrick.hall@tkelevator.comOpen Brian.Heffner@tkelevator.com NortheastRandy Lester Randy.Lester@tkelevator.com Rocco Aracri Rocco.Aracri@tkelevator.com michael.relstab@tkelevator.com

AREA STRUCTURE EXAMPLE Area Vice PresidentRegional Director NI OpsRegional Director Service OpsFort MyersTallahasseeMiamiTampaOrlandoWest Palm Beach PensacolaFt. LauderdalePuerto RicoVero Beach Gainesville/JacksonvilleSarasotaSafety ManagerBlue boxes are Branch ManagersNumbers are their cellEmail address is first.last@tkelevator.comRegional Director MOD OpsRegional Director NI salesRegional Director SER/MOD sales

RESOURCE ALIGNMENTArea Leadership Meeting11Foundation for Success▪ Strategy− Identify the Key Task for each RoleAssessing the Team ▪ Meeting with each of the Branches and establish everyone’s baseline and action plans Operational Rhythm ▪ FY24 Success− Goals will be based around on pillars of successTextTextText

ESCALATION PROCESSFirst escalation:• Regional Director LOBSecond escalation:• Area Vice PresidentThird escalation:• National LOB (Mike Zwick / Melain Wielkens / Marty Walker ) Fourth escalation:• Scott Day / Kevin Robertson/ Jon McCabe• Branches own the business• Sales-owns the relationship throughout the contract• Field management owns coordination, schedule, manpowerGoal is to empower our teams to solve issues at lowest level possible

NATIONAL ACCOUNTSMelain WielkensAugust 2023

▪ What is a National Account▪ Who is the National Account Team▪ Changes Within the department▪ Escalations ▪ National Account Contacts▪ Trends AGENDA

▪ Negotiated locally▪ Can be on Local Customer Paper or TKE▪ The local branch in partnership with SSC manages billing▪ Ex. Princeton Management Group ▪ Negotiated National or Locally▪ On National Customer or TKE Paper ▪ The local branch in partnership with SSC Manages billing ▪ Customer Invoices go to many different sites/customer▪ Ex. Avendra Marriott ▪ Negotiated National ▪ On National Customer or TKE Paper ▪ The local branch in partnership with SSC Manages billing ▪ Customer Invoices go to site locations ▪ Ex. Livcor, CBRE Regions, Apple REITLocalNational LocalNational - NationalCharacteristics of these CategoriesTKE CUSTOMERS CATEGORIES 9/7/202315

NORTH AMERICA SALES ORG STRUCTUREService Sales & National AccountsMelain WielkensStrategic Account Manager16Strategic Account ManagerStrategic Account ManagerNational Account ManagerNational Account ManagerNational Account ManagerNational Account ManagerNational Account ManagerMOD Project ManagerMilica RojasNational Account Supervisor RoleNational Sales CoordinatorNational Sales CoordinatorNational Sale CoordinatorsNational Sales CoordinatorNational Work Order LeadNational Work Order AgentNational Work Order AgentStrategic Account ManagerNational Sales CoordinatorNational Work Order Agent National Work Order Agent National Work Order Agent National Work Order Agent National Work Order Agent National Work Order Agent National Work Order Agent National Work Order Agent National Work Order Agent Service Ops ManagerTom ShanksWork Order SupervisorStrategic Account ManagerNational Work Order Agent

NATIONAL ACCOUNT - CUSTOMER SEGMENTATIONOffice Residential Retail Hospitality Healthcare Public 17Hospitality HealthcarePublic/EducationResidential RetailOffice25%21%14%19%11%8%2% is industrial/other

ESCALATION PROCESSFirst escalation:• Regional Director LOBSecond escalation:• Area Vice PresidentThird escalation:• National LOB (Mike Zwick / Melain Wielkens / Marty Walker) Fourth escalation:• Scott Day / Kevin Robertson/ Jon McCabeFirst escalation:• National Account RepSecond escalation:• National Account OpsThird escalation:• Melain WielkensFourth escalation:• Kevin Robertson Field EscalationsPathNational Account EscalationsPath Accounts* Tom ShanksThomas.Shanks@tkelevator.com770-769-6097

National Account Manager Matt MitchellMatt.Mitchell@tkelevator.com810 – 217-6699NATIONAL ACCOUNT SALES TEAM STRUCTURE National Director, Service Sale & National AccountsMelain WielkensMelain.wielkens@tkelevator.com214- 869-4985National Account Manager Bob Stanczakbob.stanczak@tkelevator.com224-210-9995National Account Manager Dave MittenthalDavid.mittenthal@tkelevator.com954-214-5633National Account Manager Marc McCabeMarc.McCabe@tkelevator.com941-650-1636Strategic Account Manager Danielle EdgleyDanielle.Edgley@tkelevator.com954-224-7124National Account Manager Mike Cernakkmichael.cernak@tkelevator.com312-307-4053Strategic Account Manager Heather GravesHeather.graves@tkelevator.com404-944-4658Strategic Account Manager India ReidIndia.Reid@tkelevator.comTBDStrategic Account Manager Heath HoustonHeath.Houston@tkelevator.com404-201-0558Strategic Account Manager Ryan Glennryan.glenn@tkelevator.com702-465-8107

Trends from TKE▪ Independents are playing are bigger role in National Accounts▪ Digital Services What are you hearing from Customers▪ What are customer’s thoughts on managing multiple vendors? ▪ How much value are customers putting in this area?TRENDS IN NATIONAL ACCOUNTS | March 2021 | TKE PowerPoint Styleguide20

National TeamMAJOR PROJECTS TEAMNash Underwood New Installation Sales NAC: (919) 457-6393Nash.underwood@tkelevator.comMark SchroederDirector NI Sales – Major ProjectsC: (214) 869-4966Mark.schroeder@tkelevator.comSteve SayreMajor Projects Sales - NIC: (425) 864-5293Steve.sayre@tkelevator.comBaine WyrickMajor Projects Sales – NI/ModC: (501) 249-8783Baine.wyrick@tkelevator.comSam KraseEscalator SpecialistC: (610) 390-7134Sam.krase@tkelevator.comTom DaffinrudMajor Projects – Engineering C: (610) 390-7134Tom.daffinrud@tkelevator.comNickie LongProject Manager - ManufacturingC: (513) 544-5596Nickie.long@tkelevator.comJohn HayesEscalator SpecialistC: (346) 302-5887John.hayes@tkelevator.comScott BurgessField Support ModernizationC: (317) 500-27442Scott.burgess@tkelevator.comMarty WalkerHead of Modernization North AmericaC: (813) 480-6234Marty.walker@tkelevator.comJosh ThomasonEscalator Field SupportC: (678) 414-1734Josh.thomason@tkelevator.comLarry Pennington Project Manager C: (469) 236-0928Larry.pennignton@tkelevator.com

MODERNIZATION

▪ TK Elevator modernization overview ▪ Elevator modernization packages▪ 3rd party offerings and Components ▪ Escalator modernization packages24#modernizingnorthamerica

TK ELEVATOR MODERNIZATION OVERVIEW 90+ North America Branch officesCustomer National Field Support12Survey Project ManagementScheduling Ride AnalysisRide Quality Technical SupportInstallation TrainingDigitalization Parts and Components4Sales Response Team5National Modernization Sales and Operations31Modernization Specific Coordinators 7Contract Engineering Major Projects 9Design reviewTraffic studies Sales SupportProject ManagementOperations Oversight National AccountsProject Management125Customer Service Center 36Sales and Estimating Support4Product Marketing7Design Review and Lay-outs4Mechanical Engineering 9Electrical Engineering 7Regional Adjusters / Support161. Modernization is growing faster than other LOB’s2. TKE is a market leader within the industry 3. We empower our branch teams to provide the best solutions possible for the customer

▪ Elevator modernization packages– H-Power– H-Power SL– G2-Power+– G-Power+– G-Power– GL-PowerPRE-ENGINEERED PACKAGES26

MODERNIZATION PACKAGE ELEMENTS27▪ Standard modernization package elements– TAC32 controls – Universal door operator– MOD fixtures (Car and Hall)– Wiring packages– Compensation on Traction cars– Safety Requirements – MAX ▪ Standard Options − Destination Dispatch w/AGILE & Agile Mobile− Custom Fixtures − Cab Interiors / upgrades− Roller / Slide guides− Car / Hoistway Door Upgrades− Buffers − Oil line and accessories

▪ No job is too custom for TKE− Historic buildings− High Speed / High Rise− Basement / Adjacent / Drum machines− All hydraulic configs− Destination Dispatch on any controller− Various OEMs MRL packages − 3rd party controllers 28CUSTOMIZED AND ENGINEERED PROJECTS

ES-POWER MODERNIZATION▪ A range of performance-optimizing features and superior materials consume less energy while improving performance▪ There’s no need to tear out the escalator system▪ We replace everything but the truss and claddingCommercial duty – low trafficRise: Up to 49'-2½" Step width: 24", 32" and 40" Inclination: 30 degrees Speed: 100 fpmStep Load:Rated for 195 lbs./step Usage factor: 18-20 hours/day Heavy duty – high trafficRise: Up to 72'-2½" Step width: 24", 32" and 40" Inclination: 30 degrees Speed: 100 fpmStep Load:Rated for 265 lbs./step Usage factor: 20-24 hours/day 29

VERTICAL TRANSFORMATIONRE-URBANIZATION & ELEVATORS30Discussion & Strategy to Partner with Developers / Contractors

Deserted Downtowns ▪ High Vacancy of Commercial OFBs▪ OFB & Downtown centers high vacancy in US & Canada ▪ Transitions in structure of workforce ▪ Amenities & small business no longer thriving ▪ Transportation systems loss of passengers▪ Circa 1970-1990 OBFs with no historic appeal Transformation of Downtowns ▪ Converting vacant OFB into housing▪ Traditional office space still needed▪ Cities housing for growing populations▪ Commercial & residential tax revenue▪ Shift to flex-space of OBF & Residential ▪ Create opportunity for amenities & small businesses▪ Creation of “plaza” centers- similarly to European structure Commercial Real Estate Conversions & Transformations RE-URBANIZATION OF CITIES

SUPPLY CHAIN UPDATE

SUPPLY CHAIN IMPACTING MANUFACTURING LEAD TIMES | July 2023 | Operating Review Meeting - ORM33Material Supplier Main Issue Risk Factors Action / Counter MeasureResponsibleRecovery to Plan StatusSlimline drivesWEG IGBT Shortage• Supply not meeting demand requirements• Demand for low current drive significantly increased in March 2023• Qualified alternative IGBT supplier (StarPower)• Weg – increased production capacityLeonard Hill• Star Power alternative IGBT begin shipping August to supplement Mitsubishi IGBT demandIn progressPCBAsKeytronicMeritekComponent Shortages• Component supply not sufficient for production requirements• TKE demand greater than weekly throughput capacity• Redesign boards to use more readily available components• Evaluating potential to outsource PCBAs to alternative vendors• Advance component purchase for critical boards underwayLeonard Hill• Early indicators show improvement in August deliveries from Keytronics for critical controller boards.• Meritek shipping to planIn progressBelts, HarnessesDrakaLate deliveries and SAP implementation• Late deliveries to the factory and field• Weekly meetings with Draka & TKE leadership• Dedicated on site resource at Corinth• Job list prioritizationHeath Teague• Shift material from Draka to Brugg, Wurtec and TKEIn progressThermostatHoneywellObsolescence • Manufacturer ended production• Ordering material from Allied, new manufacturer (Sensata)• Looking for new thermostat available on the open marketLeonard Hill • Material delivering 9/1 In progress

Current ProductsIn DevelopmentNA’s Product Development Priorities1. Belted MOD: Machine Room2. Otis 211: Quick-win for large installed base3. Traction MRL Market: Broad market belted solution.4. Traction MRL Market: Focused product solution5. Hydro MRL▪ Streamlined: Economical MOD packages tailored toward high volume, low-mix legacy platforms. ▪ Complete: Full modernization package, configured for fewer options and application ranges.▪ Engineered: Maximum options and application range. Utilizes common components.▪ Focused: Niche products for specific legacy product lines that require unique solutions.MODERNIZATION PRODUCT SEGMENTATIONStreamlined CompleteFocusedMRL TractionMRH-PowerMR TractionHydroMRLG2-Power+GD → GDEngineeredGD → GLGL → GLISIS I MODEngineered HydroAMEE GHMRLBelted MOD MRLH-Power SLEngineered TractionDMCOtis 211Roped MRLGL-Power+G-PowerG-Power+1234Belted MOD MRShort-term Roadmap (<3 yrs)5

Cost-optimized PackagesEnd-to-End Mod SolutionsCompetitive TechnologyMODERNIZATION PRODUCT STRATEGYProduct Development PrioritiesBelt-driven ModernizationPrepare for emerging MRL market.Reduce dependency on locally-purchased material “by others”Ease of doing business and simplification of MOD value stream.Design for InstallDevelop more “pick-list” optionality.High volume, low mix hydro productsBelted ModAreas of Focus ObjectivesH-Power SL expansion targeting Otis 211Component Support and Optimization

▪ Duty: − Capacity: 3500 lbs− Speed: 350 fpm− Travel: 200’▪ Fixtures: − TKE swings & surface-mount− Touchscreen COP (Car Call)− Traditional and Surface Hall Fixtures▪ Counterweight Arr.:− Side & Rear▪ Duty: − Capacity: 5000 lbs− Speed: 500 fpm− Travel: 300’▪ Fixtures: − Fixtures-by-others− Pushbutton COP▪ Counterweight Arr.:− SkewedNEW PRODUCT DEVELOPMENT: BELTED MODInitial sales release in Spring, 20249/7/2023| March 2021 | TKE PowerPoint Styleguide37Release 1: Spring 2024Release 2: Dec 2024 UpdateStrengths: • Benefits of belt without altering machine room structure, existing cabs, or existing counterweights• Universal Interfaces (OEM not a factor)• Economical• Leverages latest, globally supported NI components with flexibility needed for MOD.• InstallabilityRelease 1 limitations: Several critical options might not be ready in time for release 1 and will be prioritized for subsequent updates.• Regen Disable• Aux COPs• Pushbutton COP• Fixtures by Others• Misaligned Counterweights

EOPL DISCUSSION▪ Any specific component concerns?▪ Process Overview▪ Controller Outlook

End of LifeOut of ProductionThe term “product” is used here for simplicity. EoPL process applies to all systems, components, assemblies, or parts. EoPL is typically managed at the component level (e.g. Controller or Machine).EOPL PHASES AND DEFINITIONSIn ProductionOut of Production is the period in the product’s lifecycle where we are preparing to end lifecycle support to a legacy component. It is typically triggered when 1. Our factory and/ or approved suppliers indicate they can no longer support service requirements.2. Redesign and other support options are no longer cost-effective. Out of Production duration target is established and communicated at the beginning of this phase.In Production phase begins during the pilot phase of a new development. It is punctuated by the decision to remove the product from our current product offer (discontinue/ off-market). Once discontinued, off-market products often remain “In Production” for many years while engineering and manufacturing support are available.The product is moved into the End-of-Life phase once critical spare parts begin to be depleted. This phase indicates to the customer that their obsolescence risk is high. There is at least one type of failure that will force an upgrade or modernization. There are two sub-categories of End of Life:1. Branch Supported: Designation for components that have the potential to be supported through third party channels.2. MOD/ Repair Only: Designation for components that require OEM-specific parts that can no longer be acquired. Off Market (Discontinuation of new sales)Product Launch

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4WCR HydraulicMOD/ Repair 1969 1988 MOD/ Repair Only Approved Customer LetterSolid State HydraulicMOD/ Repair 1970 1988 MOD/ Repair Only Approved Customer LetterT1MOD/ Repair 1976 1982 MOD/ Repair Only Approved Customer LetterCompositeMOD/ Repair 1976 1989 MOD/ Repair Only Approved Customer LetterT2MOD/ Repair 1983 1990 MOD/ Repair Only Approved Customer LetterP&B HydraulicMOD/ Repair 1976 1992 MOD/ Repair Only Approved Customer LetterT3MOD/ Repair 1987 1992 Out of Production MOD/ Repair Only Approved Internal Memo; Customer LetterCEC Swift 1000Branch Supported 1986 1996 Branch Supported Approved Customer LetterCEC Swift 5000Branch Supported 1980 1996 Branch Supported Approved Customer LetterT4Off Market 1992 1999 Out of Prod. MOD/ Repair Only ProposedLMTMOD/ Repair 1992 2000 MOD/ Repair Only Approved Customer LetterDMC I/IAOut of Production 1985 2001 Out of Production MOD/ Repair Only Approved Internal Memo; Customer LetterLMHMOD/ Repair 1989 2003 MOD/ Repair Only Approved Customer LetterISIS IMOD/ Repair 2005 2006 MOD/ Repair Only Approved Customer LetterTAC50Off Market 1999 2008 Out of Prod. MOD/ Repair Only ProposedCEC MeridiaOut of Production 2000 2009 Out of Production Branch Supported Approved Customer LetterCEC ImpactBranch Supported 2009 2011 Branch Supported ApprovedCEC Swift FuturaOut of Production 1994 2013 Out of Production Approved Customer LetterTAC50-03Out of Production 2002 2005 Out of Production MOD/ Repair Only ProposedTAC20Off Market 2000 2010 Out of Production (t) ProposedTAC20-03Off Market 2002 2010 Out of Production (t) ProposedTAC22Off Market 2002 2011Out of Production (t)ProposedVertEx ICON22Off Market 2005 2019Out of Production (t)ProposedTAC50-04 16 bitMOD/ Repair 2004 2007 MOD/ Repair Only Approved Customer LetterTAC50-04 32 bitOff Market 2007 2015 Out of Production (t) ProposedAscension 1000MOD/ Repair c.1997 MOD/ Repair Only Approved Customer LetterAscension 2000MOD/ Repair c.1997 c.1999 MOD/ Repair Only Approved Customer LetterTAC32HIn Production 2010 -TAC32TIn Production 2014 -TAC32TslimIn Production 2018 -VertEx ICON32Off Market 2019 - UndeterminedMC5In Production FY23 - In ProductionVertEx Futura T Out of Production Out of Production Undefined ProposedDecision StatusAvailable Lobby CommunicationControl TypeProduct Lifecycle Roadmap: ControllersRev: Aug, 2023FY21FY22FY23FY24FY25Off MarketIn ProductionCurrent StatusFY26CONTROLLERS▪ No plans to discontinue TAC32▪ Customer Letters for most legacy controllers are available

CONTACTS| March 2021 | TKE PowerPoint Styleguide41

EVERYTHING YOU NEED.MORE THAN YOU EXPECT.VDA- August 2023

THE BUILDING INDUSTRY IS FACING UNPRECEDENTED CHALLENGES43• Eco-efficiency targets• Rising energy costs• Supply chain disruptions• Limited Inventories• Labor shortages• Increasing interest rates• Inflation

EVERYTHING YOU NEED. MORE THAN YOU EXPECT.44

EOX- PASSENGER ELEVATORSRelease 145

READILY AVAILABLE AND EASY TO INSTALL46

ALWAYS ON.47Because EOX is always connected, you can see sophisticated real-time data from any device 24/7.

KEEP YOUR PASSENGERS INFORMED AND ENTERTAINED48Elevator Information Entertainment Section

BRING PREMIUM SPECS TO YOUR BUILDING49In-cabin sensors Auto-levelingSmooth rideQuiet operation2-way chat Multimedia screen

SAVE ON ENERGY AND MAINTENANCE COSTS5025% less energy650lbslighter53%reduction in CO2 emissionsStandbyandEco Modes

BUILT WITH YOU IN MIND51ResidentialHealthcareCommercialEducationHospitality Government

EOX PLATFORM KEY POINTSNo-touchprocessNew no-touch delivery model that gets the elevator to our customers fasterLean supply chainNew lean supply chain and additional facility to support productionModular and expandableModularity allows ease of making product changesA low-rise productthat is easier to order, produce and installLow-rise product

EOX AT A GLANCE53Weight-optimized systemSmart sensorsNew cabin design and multimedia displayController in door jambSlim and sturdy fixturesOptimized installation methodReliable doors with safe operationsBelt drive technologyEnergy recuperationSustainable production

MODULAR, EXPANDABLEARCHITECTUREDigital Elevator PlatformNew Fixture LineFrameless CabThree-Belt MachineMC5 Controller

PHASE 1 RELEASEVALUECost focusedCAPACITY 2,500 & 3,500 lbTRAVEL HEIGHTUp to 100 ftUp to 10 stopsSPEED150 fpmOPENINGS10 (F) / 15 (F/R)SEGMENTLow-rise

▪ Standard overhead is 12’-7" / Tall cab overhead is 13’-11"▪ Lighter machine, rail caps and rails▪ Unique machine installation toolSYSTEM OVERVIEWOverheadPit and hoistway▪ Pit depths: 4’ or 5’▪ Hoistway dimensions: 8’-6” (+/-1”) standard HW width for 3500 lb

57April ‘23November ‘23February ‘24December ‘24Supports 2-9 stops with focus on 4-6 stop hot spotHydraulic version added for more competitive 2-3 stop offerExpansion into mid-rise market – up to 20 stopsFull application range for belts – up to 35 stopsBuilding Size150 fpm 100 fpm +200 & 350 fpm +500 fpmCapacitiesService & Hospital Cars4,000 – 5,000H lbHot Spot Passenger Cars2,500 & 3,500 lbAdditional Passenger Cars2,100 & 3,000 lbOptionalityNew entrance & cab optionsUpgraded COP & DEPBase offeringLarger group sizesDestination DispatchPremium cabs & fixturesSpec driven featuresMarket Coverage35% 55% 65% 100%Market coverage based on % of scope released to cover the full market EOX is intended for, which is 85% of the total North American NI marketPhase 1 Phase 2-3Phase 4 Phase 5

IMPROVED SERVICE CAPABILITYAdvanced troubleshooting provides more effective and efficient serviceSmart maintenance packages increase elevator availability through real-time diagnosticsCritical alerts sent to impacted stakeholders

▪ 28% overall weight reduction▪ 100% manufactured with renewable electricity▪ 18% reduction of embodied carbon emissions▪ 45% energy use reduction compared to previous modelsLeading commitmentto climate protectionSmart and more efficient use of energyAccountable transparencyECO-EFFICIENTManufacturer: thyssenkrupp Elevator AGLocation: Bernhäuser Straße 4573765 NeuhausenLift model: evolution 200Lift type: electric operated passenger liftNominal load: 1050 kgNominal speed: 1,75 m/sOperating days per year: 365Standby demand: Specific travel demand:standby mode Pid: 0.4 mWh/(kg•m)205 Wstandby mode Pst5:75 Wstandby mode Pst30:45 W(energy demand class 4 for Pid;(energy demand class 1)energy demand class 2 for Pst5;energy demand class 2 for Pst30) Energy efficiency classNominal demand per year for norminal values as shown:6107 kWhLift energy efficiency according to ISO 25745-2ABCDEFGReference: EN ISO 25745 Part 2 (issue 04-2015)Usage category 6 according to ISO 25745-2Comparison of energy efficiency clas ses is only pos sible under equal usage. 01/02/2020ABECFDGEnergy efficiency class

QUESTIONS?Madison SchaaNational Sales Manager- EOXMadison.schaa@tkelevator.com470-693-3109| March 2021 | TKE PowerPoint Styleguide60Michael HougendoblerDirector of Product Lifecycle Managementmichael.hougendobler@tkelevator.com

IOT AND PREDICTIVE MAINTENANCEBob Amthor, Jon Clarine, & Brian FoxhovenAugust 2023Confidential

MAX PLATFORM OVERVIEWMicrosoft Azure cloudStream AnalyticsFleet DataFailure Op ModeError CodesAlert85Kconnected ElevatorsConnects technicians to outage details, equipment health & troubleshooting with the Virtual Coach & Health ScoresTKE ControllerMAX BoxIoT CarrierConnects professional property managers to their building transportation to optimize occupant experience via Service portal & appConfidential

TKE’S DIGITAL OPERATIONS CENTERConfidential

TKE DIGITAL OPERATIONS CENTER (DOC)What is the DOC65What: Physical center of excellence for remote monitoring and diagnostics for unit analysis to proactively support the field with target-based solutions that improve reliability and overall service delivery to property managers and the people they care about.Who: ITS DOC Field Engineers and Area Adjusters are experienced elevator mechanics that have been trained to use the DOC IoT toolset to support the field at every turn.How: Monitoring the 80,000+ connected elevators and proactively targeting operational and technical support on preventive maintenance, callbacks & general first-time-fix guidance via our expert ITS field engineering team.Mission: Proactive reliability support, faster return-to-service & increased customer satisfactionConfidential

PROACTIVE MONITORING AREAS OF FOCUSProactive Reliability MonitoringPremium predictive monitoring1. ID top 10 callback units per Area2. Causal analysis & DOC package3. Post-action package monitoring & Monitoring improvement: 1. Can we detect more with data or sensors?2. Can we detect it on other elevators –especially PREMIUM elevators?3. Can we make it a virtual coach?1. Monitor reliability2. ID units for DOC package3. Proactive Health score analysis & action planning4. Reactive Causal analysis & action planning5. Post-action package monitoring & feedbackDOC Monitored Units PopulationDOC Package & Case mgmtPM or DOC TicketingConfidential

Preventive maintenance routingTechnician ticketingPRACTICING DATA: TECHNICIAN ROUTING AND TICKETINGConfidential

| March 2021 | TKE PowerPoint Styleguide68PRACTICING DATA: COMMUNICATION & DOCUMENTATIONEmailed & TEAMs communications with technician & branch operationsCompany-wide access to active and historical recommendationsCase history, recommendations and how-to training capturedConfidential

SERVICE MODEL TRANSFORMATIONMechanicData (MAX)customerProperty Manager experience (buyer of service)Rider experience (customer’s customer)Peace of mindIntelligent dispatchDynamic routing of people & partsPrescriptive maintenance & troubleshootingKnowledge capture & managementEarly failure detection & actionable predictionsEquipment & operational profileRemote monitoring & analysisMarket, commercial & ecosystem dataService historyReliability & customer SatisfactionEfficiency& ComplianceConfidential

| March 2021 | TKE PowerPoint Styleguide70MAX Sensor Kit How it WorksTampa General HospitalConfidential

WHAT IS MAX SENSOR?A Sensor-based solution to allow MAX remote monitoring on ALL passenger elevators.MAX Sensor BoxSP SensorDoor Sensor FlagConfidential

72MAX SENSOR CARTOP BOXMay 2023 | Digital ServicesMAX V2 boardBack-up batteryPower SupplyI/O BoardCan0 portConfidential

TKEDoor Sensor flagToF window facing Door Sensor flagMAX Sensor Platform• “Time of Flight” sensor for door movement and position• Accelerometer for car movement and travel• Barometric pressure sensor for absolute positioningCAN cable to car top boxMAX SENSOR SP AND FLAGConfidential

| March 2021 | TKE PowerPoint Styleguide74MAX Sensor Kit How it WorksTampa General HospitalConfidential

75MAX CPCMAX SENSORIQC PE17:12:01AM Doors Open and Close at the 4th landingConfidential

76MAX CPCMAX SENSORIQC PE17:18:23AM car runs from 4 to 1Confidential

77MAX CPCMAX SENSORIQC PE17:18:33AM doors open at 1, start to close then reopen, at 7:18:49AM doors closeConfidential

78MAX CPCMAX SENSORIQC PE17:18:54AM car runs from 1 to 4Confidential

79MAX CPCMAX SENSORIQC PE1Confidential

| March 2021 | TKE PowerPoint Styleguide80MAX Sensor Kit How it WorksTampa General HospitalConfidential

TAMPA GENERAL HOSPITAL- FIRST MAX SENSOR PILOT| March 2021 | TKE PowerPoint Styleguide81• MAX monitoring required as part of new maintenance agreement• Active since December 2022• 16 Elevators connected with traditional MAX• 34 Elevators connected with MAX Sensors• 20 MCE traction• 2 MCE hydro• 8 Miprom 21• 2 TXR5• 2 Relay hydroConfidential

TAMPA GENERAL HOSPITAL – CUSTOMER PORTAL| March 2021 | TKE PowerPoint Styleguide82MAX SensorConfidential

| March 2021 | TKE PowerPoint Styleguide83MAX Sensor Kit How it WorksTampa General HospitalConfidential

MAX SENSOR 84MAX Sensor SolutionMAXMAX V2Sensor PackageMAX• “One Size Fits All” solution• Can be applied to any passenger elevator with horizontal doors• Detects Passenger Entrapment• Even during a power loss with included battery backup• Detects component wear• Transforms elevator service from frequency or time-based approach to a data driven “fact-based” approach for all elevators.May 2023 | Digital ServicesConfidential

June 2023 | Digital ServicesConfidential

DIGITAL ELEVATOR PLATFORMREADY FOR YOUR CHOICES TODAY AND IN THE FUTUREIntercom VoIPIn-car cameraAccelerometerA computer hub, XPUCloud connectivity, MAX7” multimediadisplayAdvanced emergency servicesRemote interventionsMonitor & controlSmart maintenanceAdvanced infotainmentAPIsConfidential

Remote call an elevator Multimedia displayTKE eco-mode87TOP DIGITALLY NATIVE FEATURESConfidential

WHAT OTHER INTERACTIVE FEATURES ARE COMING SOON TO EOX?88ADVANCEDINFOTAINMENTFor full control over the display´s content and the extension to multimedia files, announcements or advertisementsAPPLICATION PROGRAMMING INTERFACESAn open platform to connect EOX with user applications and building management softwareMONITOR & CONTROLTo analyze the performance of your units in real-time, as well as remotely control and schedule actionsARTIFICIALINTELLIGENCECreating a futuristic elevator that's smart, and can help a passenger choose the right elevator for themStay tuned for upcoming advanced digital services for EOXConfidential

EOX IS FUTURE PROOFED▪ Native cloud connectivity powered by Microsoft▪ Built-in high-performance computing by NVIDIA▪ IoT-enabled and AI-capable computing unit▪ Intelligent sensors for improved safety and reliability▪ Digital components updated over-the-air▪ Access to digital services portfolio through the online customer portalA digital powerhouse89Confidential