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Priority Support ServicesYour Facility is our PriorityPriority Support ServicesYour Facility is our PriorityCommercial Contract Cleaning and PropertyMaintenance

Our FoundationPriority Support Services is a young innovative cleaning company that wants to work with forward thinking companies such as yours. Based in Essex but with contracts throughout London and the South East, the ethos of Priority Support Services is based on our vast experience within the cleaning and soft services industries.The Company was built on the simple principle that cleaning should be hassle free. We aim to deliver a professional service to all our clients regardless of their size and contract worth, providing a high level of service and standard of workmanship, and building and maintaining long lasting client relationships.Our Unique ApproachWhat makes us different from the other cleaning companies that approach you?• Our aim is to make cleaning hassle free for our clients. Whether large or small, they are all important tous.• We offer a free of charge ‘Cleaning Health Check’ where we identify problems and provide solutions.• We design bespoke packages to suit a client’s brief, developing a unique relationship with them.• We provide one point of contact for every client to ensure a personal partnership which evolves throughoutthe length of the contract.• We train our employees to take pride in their employment and ensure safe working at every opportunity.• We use Ezitracker, a time and attendance system that provides our clients with a breakdown of actualhours worked on site ensuring accurate invoicing, and which protects our employees who are loneworking. Ezitracker is automatically supplied on all our contracts.• We use Audim, a quality audit system providing our clients with regular real time audits of servicedelivery.• We use InnuScience, eco-friendly plant-based products throughout our portfolio, meeting new legislation,and protecting the environment, our employees and the facilities where they are used.• We use the latest in microbre technology and energy saving equipment and offer a ‘no quibble’ peace ofmind guarantee that all our equipment is fully covered against breakdown.• Although primarily a commercial cleaning company, in conjunction with our partner suppliers we are alsoable to provide a full package of soft service FM delivery.

Our Services• Daily ofce cleaning• Bespoke tailored specication• Planned maintenance programmes• Carpet Cleaning extraction & dry methods• IT Cleaning• Retail cleaning• Specialist vinyl and resin oor treatments• Specialist terrazzoand marble oor treatments• Traditional strip and reseal programmes• Diamond pad chemical free programmes• Traditional window cleaning• Reach & Wash• IPAF trained operatives on Scissor Liftand Cherry Picker Mobile Boom• Cradle & Abseiling• Daily washroom cleaning• Washroom support services• Washroom deep cleaning programmes• Internal drainageand pipework cleaning• Stadium & Event Venue cleaning• Kitchen deep cleaning• Consumables provision• Caretaker service provision• Cleaning & Soft Service Consultancy“It is a pleasure to work with a company that delivers what they say and goes the extra mile to make sure that all is good.”Mark Searcy, DirectorAlan Blunden“Cedar Hall School are very pleased with the ongoing service that Priority Support Services are providing.”Nick Maxwell, Head TeacherCedar Hall School“We have regular contact with the Director Tony White who always ensures that we are happy with the service they provide. We would certainly recommend Priority Support Services to any potential client.”Liz Lister, Ofce ManagerBackhouse Solicitors“Priority Support Services provide a very good service, we would denitely recommend them to anyone.”Dave Jobson, Stadium ManagerSouthend United Football Club“Having enjoyed working with PSS at Southend United it did not take me long to introduce them here at The Breyer Group Stadium, attention to detail, rst class client services, dealing with issues before they become issues and friendly, can do approach and attitude.”Danny Macklin, CEOLeyton Orient Football Club“We would have no hesitation in recommending Priority Support Services to any potential client”Strettons

The BarnsOld Hall FarmMain RoadRettendonCM3 8DNTel: 01702 810015Email: admin@prioritysupportservices.comwww.prioritysupportservices.comHealth & Safety• Our commitment to Health and Safety is ingrained throughout our company. At every level of our servicedelivery, compliance of Health and Safety legislation including risk assessments, method statements,COSHH and RIDDOR regulations is rigorously adhered to providing a fully integrated approach tohealth and safety.• We conduct due diligence on every supplier partner working with us.• We are Safe Contractor accredited.• Our supplier partners complete our ‘Health & Safety’ questionnaire prior to working with us as part ofour due diligence process.Environment and Social Responsibility• Our commitment to the environment ensures that every task completed, either directly or via a supplierpartner, meets with our Company Social Responsibility.• We ensure socially acceptable practices are undertaken, recognising our responsibility towards our staff,clients and the local community.• We endeavour to work with the local communities in which we operate to help promote and support localcharities and employment opportunities.• We look after the environment and our staff by using InnuScience products across our portfolio. Theseare plant based ecologically friendly cleaning products.• We are corporate members of Essex Wildlife Trust and take our impact on wildlife and the environmentseriously.Stafng, Recruitment, Induction and Training• Our recruitment programmes ensure we employ people who want to work and develop their careers withinthe cleaning sector and will, with training, deliver the service our clients require.• Our induction programmes provide the foundations for a long and successful career within Priority SupportServices. Low staff turnover reduces costs, and increases client retention and staff morale.• Our training programmes are unique to Priority Support Services and are based on our vast experiencewithin the industry.• We work with the Disclosure & Barring Service (DBS) to ensure our staff working within the education andhealthcare sectors possess the necessary DBS accreditation.• We are proud to qualify as a Disability Condent Committed Employer.