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2024 MortgageServicing GuideYour complete guide to FinTech loan servicing solutions from
• Ranked in the Top 10 for Co-issue every year since 2020• Buy flow, bulk, and mini-bulk• Money in the bank in 3 weeks or less• Active MSR buyer on FNMA SMP, FHLMC CIX, GNMA PIIT and MCT BAMCO platforms• Transact with 90 flow MSR sellers• Received high NPS of 75 from sellersMSR Capabilities
Subservicing Features• Full, interim and back-up servicing for agency and non-agency loan types • Monetize servicing at your discretion• New Subservicing clients:• No retained portfolio - sign up now and no monthly minimum• With retained portfolio - sign up now and receive subsidized switching costs• Reduced boarding fee on Capital Markets execution (must sign-up BSI as Subservicer)• Received high NPS of 75 from clients
Agency Loan Servicing• Servicing can be monetized through MSR sale• Loan servicing performed per agency guidelines • Automated QC (Libretto) rules specific to agency policy guidelines• Automated workflow initiated to address issues identified in Libretto • Modern data warehouse for ingesting and curating GSE reporting data• GSE, FHA, VA, GNMA approved and rated by Fitch, S&P, DBRS, and KBRA
Non-agency Loan Servicing• Non-agency servicing for products such as: RTL, SFR/DSCR, Multi-prop, RPL, and HEI/HEA• Automated QC process (Libretto) identifies loan defects by category, sub-category and audit period• Resolution includes loan modifications, shorts sales, deeds in lieu of foreclosure and other custom strategies • Attentive customer service for loans requiring special treatment• Rated by Fitch, S&P, DBRS and KBRA
Feature Full ServicingQuality control Daily via LibrettoCustomer care Phone, Email, TextInvestor portal BSI ASSET360 (updated daily)Borrower portalMyLoanWeb - Self-serve and Customer Support ResourcesServicing duration Life of loanRemittance processing Monthly or DailyMSR Acquisition Platform* Bulk* Mini-bulk* FlowActive MSR buyer on FNMA, SMP, FHLMC CIX, GNMA PIIT and MCT BAMCO PlatformsApprovals and ratings FNMA, FHLMC, USDA, FHA, VA; Approved and Rated by Fitch, S&P, DBRS, and KBRAFull Servicing Features
Feature Interim ServicingQuality control Upon BoardingCustomer care Phone, Email, TextInvestor portal BSI ASSET360 (updated daily)Borrower portalMyLoanWeb - Self-serve and Customer Support ResourcesServicing duration TBD (Averages 30-120 days)Remittance processing Monthly or DailyMSR Acquisition Platform* Bulk* Mini-bulk* FlowActive MSR buyer on FNMA, SMP, FHLMC CIX, GNMA PIIT and MCT BAMCO PlatformsApprovals and ratings FNMA, FHLMC, USDA, FHA, VA; Approved and Rated by Fitch, S&P, DBRS, and KBRAInterim Servicing Features
Feature Backup ServicingQuality control Upon BoardingCustomer care N/AInvestor portal Standard reportsBorrower portal N/AServicing duration Life of contractRemittance processing N/AMSR Acquisition Platform* Bulk* Mini-bulk* FlowN/AApprovals and ratings FNMA, FHLMC, USDA, FHA, VA; Approved and Rated by Fitch, S&P, DBRS, and KBRABackup Servicing Features
4200 Regent Blvd | Suite B200 | Irving, TX 75063NMLS # 38078Allen PriceSenior Vice PresidentBSI Financial Services 972.755.3324 or Email