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Patient-Centered Medical Care

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Make your appointment today To schedule call 269 349 2641 Our Mission Locations Hours Moses L Walker Building 117 W Paterson St Monday Thursday 8 a m 8 p m Friday 8 a m 6 p m Saturday Pharmacy Only 9 a m 1 p m To ensure that all members of the community have access to quality comprehensive patient centered health care Our Vision To become the preferred medical home for at least 70 000 underserved patients in Kalamazoo County Alcott Building 505 E Alcott St Monday Thursday 8 a m 8 p m Friday 8 a m 6 p m Saturday 8 30 a m 5 p m Burdick Dental Clinic 1308 N Burdick St Monday Friday 8 a m 4 p m This health center receives HHS funding and has Federal Public Health Service PHS deemed status with respect to certain health or health related claims including medical malpractice claims for itself and its covered individuals Same day scheduling offered at all locations Walk ins available on a first come first served basis For ALL appointments be sure to bring the following Photo ID Insurance Card Current Prescription Medications Over the Counter Medications Vitamins Supplements Visit fhckzoo com for more information PatientCentered Medical Care

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A Partnership Centered on You What Is a Patient Centered Medical Home What Health Care Services Are Available As your patient centered medical home Family Health Center FHC provides quality care with dignity respect and a welcoming spirit We strive to be the first place you turn to get your health care needs met and your questions answered Additionally we can help you manage your medical records coordinate care across providers and offer helpful health insurance information FHC holds Patient Centered Medical Home Level III accreditation from the National Committee for Quality Assurance How Does a Medical Home Work We know you and your health history We make sure you understand your condition s and treatment We help you coordinate your care across providers What is My Care Team s Role We help you transfer records between providers We provide information about health insurance We provide equal access to all patients regardless of their ability to pay Patients Are at the Center of Everything We Do Medical Care Family Practice Pediatrics Internal Medicine Obstetrics Gynecology Immediate Care Specialty Care Pain Review Referral Laboratory Tests Screenings Dental Care Behavioral Mental Health Care Medical Social Work Substance Use Disorder Medical Assisted Treatment Physical Occupational Therapy Women Infants Children WIC Nutrition Counseling Pharmacy Emergency Prescription Assistance Explain your medical care and medications in a way you will understand Listen to your concerns and answer your questions Coordinate your care with specialists hospitals behavioral health and other community resources Handle phone calls and urgent questions Assist with routine prescription refills following FHC protocols Provide information about our evidencebased care patient family education and self management support Work with you and your family to establish goals to meet your health needs

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