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ENInstall green heating technologyBenet from added valuePersonal service, innovative heat pumps, depth of expertise and wide experiencePartner Information Heat pumps & heating technology06| 2023

AdviceFrom establishing contact, initial consultation to preparation of an offer: our advice helps create a great first impression.PlanningUse the support of our technical team and tools to create and re-fine your system designs.InstallationFrom training to onsite support: what we prepare in theory with you, we help you implement.ServiceMaintenance, repairs, subse-quent adjustments: we have of-fice and field based support for every eventuality.Access to help, advice and resources at every stage of your project.www.stiebel-eltron.co.uk/installerA partnership is more than just heat pumpsIt‘s true that our heat pumps offer the highest build and performance quality. But choosing us as your supplier is about so much more than that. STIEBEL ELTRON is a family owned business that maintains a family ethos; we work with our installers as partners in a spirit of cooperation and collaboration to continually improve our offering.

Helping you make the best first impressionOur service begins with support to generate leads and convert them successfully.Choose the help you need Help to generate leads with joint case studies, social media and PR efforts. Join the approved installer list on our website Support for joint branding of websites and show rooms Sales and technical support for initial site visits Quick online quotation tools for initial quotations and kit listsAdvice02 | 03We are your end customer partner

PlanningAccess the support you want: Free expert design and specification service A host of online tools and resources such as our pressure drop calculator Personal advice on subjects such as hy-draulic designs, pipe and pump sizing Get ready to install with hands-on product training in our dedicated training centre Refine your skills before particular projects with live or on-demand webinars on specific subjects such as cascading a heat pump or setting up passive coolingExpert support to close the deal and prepare for installation.We help you to convert your leads, by pro-viding free expert specification and quotation services.We are yourplanning partner

Installation04 | 05Answering those all-important questions Someone at the end of the phone, even over the Christmas holidays Free commissioning service - book in a visit or video call to review and discuss your installation as it nears completion to avoid service issues and learn from our expert teamOn hand when you need us to answer your questionsWe know when you are in the middle of an install you need fast answers to prevent wast-ed time. That‘s why we have an ever-growing field technical team, plus a dedicated techni-cal helpdesk at the end of the phone.We are yourinstallation partner

ServiceThe tools to maintain your customer relationship up to seven years warranty support on eligible systems Track system performance and be alerted to issues before your customer even knows via our Internet Service Gateway (ISG) Exclusive access to online spares and accessories shop Escalate intractable issues to our industry leading expertsReady to help you resolve issuesWith the highest standards for manufacture, design and installation support, problems with our products are few and far between. But for routine maintenance, or for those ocassions when issues do occur, we maintain our commitment to stand by your side.We are yourservice partner

Our Services save you time, money and stress Help and advice when you need it from specification assistance and tools to handing over a system. We have dedicated in-house and field based-technical teams so that you can always reach someone by phone and book site visits when necessary. Heat pump sets with integrated components for easy, fast, fail-safe installations. Our high quality products never fail to impress with their superior build quality, excellent reliability and whisper quiet operation. Online and in person training from our new £350,000 training room. Request access to our Heat Pump Pass introductory course today!Our HPEasy concept means our products are wrapped in a full suite of services and tools for installers that help you specify, quote, buy, install and handover systems with the maximum speed and the minimum of fuss. Our heat pumps stand out in the market All models are designed to provide very high flow temperatures down to an external temperature of -20 °C degrees. This means it will keep on working even in the very coldest of weather when poorer quality heat pumps can struggle. Always among the quietest and most efficient units on the market. Tuned for the highest efficiencies when demand is greatest in the UK climate. High quality German engineering. Reduced environmental impact - Compressors ran on the latest R454C refrigerant - GWP (146). Full range of inverter-driven heat pumps. Pack solutions available for full systems to make installations quick and simple.06 | 07 Find your local sales manager

Legal notice | In spite of our careful efforts, we are not liable for any inaccuracies in the content of this brochure. Information concerning equipment levels and specifications is subject to modification. The equipment features described in this brochure are non-binding regarding the specification of the final product. Due to our policy of ongoing improvement, some features may be changed or even removed. Please consult your local dealer for information about the very latest equipment features. The images in this brochure are for reference only. The illustrations also contain installation components, accessories and special equipment that do not form part of the standard delivery. Reprinting of all or part of this brochure is only lawful with the publisher’s express permission.STIEBEL ELTRON UK Ltd | Unit 12 Stadium Court | Bromborough | CH62 3RPTelephone 0151 346 2300 | sales@stiebel-eltron.co.uk | www.stiebel-eltron.co.ukUse the toolbox today:www.stiebel-eltron.co.uk/toolboxIssue 23_06 | 318659_MEHR | Subject to technical modifications.Hot Water | Room Heating | RenewablesRegister today for access to our installer content on our website and sign up for our newsletter: www.stiebel-eltron.co.uk/register