OM News November 2020 : simplebooklet.com

A Message from OMIA s Chair Terry Knight Well here we are in November The leaves have changed colours the crops are being harvested my snow tires are back on and I am eight months into my role as Chair of OMIA I m very proud to be able to say I m associated with the mutuals We continue to make donations in our communities We continue to process policies for our members and we continue to pay our claims The process might look a little different than a year ago but we are still getting it done This year has been very challenging to say the least Even though every industry event has been cancelled or switched to a condensed virtual meeting I have somehow kept very busy The days weeks and months are all flying by Your OMIA staff management Board and committees continue to do great work while maintaining social distancing I would like to personally thank Normand Lafreniere for his dedicated years in the mutual insurance industry at CAMIC and I wish him all the best in his retirement I also want to welcome Sangita Kamble to CAMIC and to the mutual community I look forward to meeting you some day As 2020 will quickly come to an end I wish everyone a Merry Christmas and all the best in 2021 which will look very different from 2020 I hope Continue to stay safe and healthy Yours in Mutuality Terry Knight 4

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Events in 2021 A New Year and a To Be Determined Approach Typically by this time each year we re able to map out our early year event schedule with relative ease This includes our presence at the London Farm Show and the Ottawa Valley Farm Show in March the OMIA Annual Convention also in March and the OMIA Annual Golf Tournament in June It s no surprise today that we re penciling in those dates and awaiting what the new year will bring The London Farm Show is the largest spring farm show in eastern Canada featuring over 320 exhibitors in 230 000 square feet of show space showcasing the newest in agricultural technology This year the event organizers are hoping for an outdoor physically distanced in person event in April however we will all have to wait and see If they re unable to run an in person event we will promote the Ontario Mutuals brand on their virtual platform The Ottawa Valley Farm Show is a dynamic innovative show that draws exhibitors and visitors from across Ontario The show facilitates sharing information provides networking opportunities and helps build community Sadly the show has made the decision to cancel their in person event We will wait for news on a potential virtual platform where we can promote the Ontario Mutuals brand to our eastern Ontario friends More information to come 2021 OMIA Annual Convention Tentatively scheduled for March 24 26 Sheraton Centre Toronto As always OMIA will communicate with our membership as soon as possible when we know what the AGM will look like in 2021 We hope for a return to our normal plan but we re certainly prepared for that not to be the case Questions Concerns Please e mail marketing omia com 2021 Annual Golf Tournament June 10 Hockley Valley Hockley Valley boasts an 18 hole championship golf course designed by renowned Canadian golf course architect Thomas McBroom We re looking forward to taking in some of the most breathtaking vistas in southern Ontario Hosted by 2021 OMIA Chair John Stirk Dufferin Mutual Director Details to come in the new year November 2020 5

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NEW TEAM MEMBERS FARM MUTUAL RE Amjad Hayat joined the IT Department in the role of Software Developer in September Amjad has 10 years experience as a full stack developer He has worked as a Senior Full Stack Developer at MDG and most recently as a Senior Full Stack Developer at Nucor Grating He holds two Bachelor s Degrees and a Master s Degree in computer science from the Pakistan Industrial Technical Assistance Centre in Pakistan as well as a Master s in Business Administration from the London City Institute in London UK and a Postgraduate Certificate in Database application Development from Seneca College FARM MUTUAL RE Zahid Akhter joined the IT Department in the role of Cyber Security Analyst in September He previously worked as a Cyber Security Analyst at First Ontario Credit Union and has more recently been in the role of Network Security Engineer at Joseph Brant Hospital Zahid holds a Degree in Computer Science from Northrop University in Los Angeles he is a Certified Information Security Manager and is a Certified NetWare Engineer HALWELL MUTUAL We re very excited to welcome Zachary Ji to the Halwell team as our newest Underwriting Assistant HOWICK MUTUAL Yvonne Moffat joined our Underwriting Team in March as a Personal Lines Underwriter Yvonne has more than 25 years experience in the mutual industry Her extensive knowledge and experience in personal lines make her a great addition to the Howick team FARM MUTUAL RE Frank Doyle joined the Accounting department in the role of Senior Financial Analyst in August Frank will be providing support to the Accounting team with respect to regulatory and compliance reporting corporate planning and analysis strategic projects and enterprise risk management ERM Most recently Frank was a Senior Staff Accountant with Ernst Young LLP He is a CPA with an MBA from University of Sheffield in the UK and a Bachelor of Science Business Administration from the University of Maine Before starting his career as a professional accountant Frank played professional hockey Goalie for eleven years in four different countries USA Germany Italy and England FARM MUTUAL RE Sierra McEachern joined the Reinsurance Department in the role of Reinsurance Assistant Coop in September Sierra completed a four month co op term with Farm Mutual Re from January to May this year in the same role Sierra is currently pursuing a double degree at Wilfrid Laurier University in Business Administration and Financial Mathematics HAY MUTUAL We were pleased to have Lesa Regier join our Underwriting Department in August Lesa graduated from Fanshawe College from the Business Insurance program As an experienced underwriter with 10 years of experience Lesa has been able to hit the ground running and join our knowledgeable Underwriting team Lesa s family farms locally run an organic cash crop operation Welcome Lesa TRILLIUM MUTUAL We re very excited to announce that Lori Fisher has accepted the position of Temporary Full Time Multi Line Underwriting Support Lori and her husband live on a family dairy farm near Owen Sound She brings 10 years of insurance experience in sales and service with the Co operators Please join us in welcoming Lori to the Trillium team November 2020 7

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NEW TEAM MEMBERS NORTH KENT MUTUAL Victoria Taylor joined NKMi as an underwriting Assistant on September 1st Victoria had previously completed her co op program and spent two years as a summer student for NKMi so we are very pleased to have Victoria join us full time Victoria is a life long resident of Chatham Kent and has completed the St Clair Collage Executive Office and Administrative program NORTH KENT MUTUAL is very pleased to announce that Shelby Ennett will be joining the sales team as an Insurance Sales Agent Shelby is a graduate of Brock University with a Bachelor of Arts Visual Arts BA She lives in Dresden and is familiar with the mutual way having previously worked at NKMi as a receptionist and CSR and also at Howard Mutual as an Underwriting Assistant and CSR Shelby is looking forward to meeting with her customers and her NKMi colleagues Are you a Member Company with a Job to Post Online Write to marketing omia com to have it posted to omia com and ontariomutuals ca C I B C WO O D G U N DY HINES INVESTMENTS 844 887 4995 Email hinesinvestments cibc ca www hinesinvestments ca Gerald Hines First Vice President Senior Portfolio Manager Sheldon Hines Portfolio Manager Cornerstone of Good Governance Disciplined Sell process that protects capital Risk Management Defined process to assess manage and constantly review portfolio risk Transparent Complete disclosure of fees and all transactions Know What you Own Client owns each holding portfolio held in client name Oversight CIBC oversight committee adds another layer of client protection ensuring Investment Policy Statement IPS adherence Results Long term performance with a competitive and transparent fee CIBC Private Wealth Management consists of services provided by CIBC and certain of its subsidiaries including CIBC Wood Gundy a division of CIBC World Markets Inc CIBC Private Wealth Management is a registered trademark of CIBC used under license Wood Gundy is a registered trademark of CIBC World Markets Inc If you are currently a CIBC Wood Gundy client please contact your Investment Advisor 8

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ONTARIO MUTUALS GIVE BACK How Mutual Companies are Supporting their Communities BCM MUTUAL Our mutual origins were born out of a need to serve our community now more than ever while we face the ongoing pandemic We re pleased to report that through an incredibly thoughtful donation by our reinsurer Farm Mutual Re and our ability to match them we were able to give a much needed boost to local charities at a most unsettling time We were able to provide donations to the following associations who support our communities most vulnerable KENT ESSEX MUTUAL was one of many sponsors and supporters of the 2020 Chatham Kent Hospice Foundation Hearts Together online event which raised funds for the hospice Community Care St Catharines Thorold 5 000 Community Care of West Niagara 5 000 For the Needy Not the Greedy 5 000 Grimsby Benevolent Fund 5 000 The Hope Centre 15 000 Newark Neighbours 5 000 Niagara Falls Community Outreach 5 000 Oak Centre 7 000 Open Arms Mission 5 000 Pelham Cares 5 000 Port Cares 5 000 Project Share 5 000 Salvation Army Fort Erie 5 000 West Lincoln Community Care 5 000 We cannot express strongly enough our gratitude toward Farm Mutual Re for this generous act of philanthropy During this extremely difficult time we re so proud of our heritage the mutual family that supports us and those associations doing their very best in the communities we serve NORTH KENT MUTUAL We were once again proud sponsors of Wallaceburg Community Living Golf Tournament held September 18th at Maple City Golf in Chatham Our foursome of Nancy Dudley Gregg Tuckwell John Podolinksy and Matt Armstrong won lowest Mixed Team Score A great day of golf for a great cause November 2020 9

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GIVING BACK DUMFRIES MUTUAL We are grateful for the many local charities and causes who are helping those in need during the pandemic The individuals serving in these organizations are true heroes often putting themselves at risk while stretching to extend their services We were pleased and fortunate to give eight local food banks a donation of 5 000 each Each of our agents proudly delivered a cheque on behalf of our company We thank our Board for their dedicated support to giving back to our community The food banks we recently supported with 5 000 each are located in Waterloo Flamborough Guelph Ingersoll Paris Cambridge Burlington Brantford Make sense of the path ahead The decisions your policy holders make now will define their future While you support them MNP is here to support you with accounting and investigative expertise plus the latest insights to navigate these uncertain times and strategies that get results Jas Chahal CPA CA 289 293 2371 jas chahal mnp ca MNP ca 10

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GIVING BACK CAYUGA MUTUAL With gratitude and in mutual support the board of directors of Cayuga Mutual has requested funds be donated to the following organizations Leah Roloson Cayuga Marketing Committee member with Andrea Gee of the Community Support Centre Haldimand Norfolk Leah Roloson with Dorothy Bigger and Jan Madson from of the Cayuga Food Bank Leah Roloson with Dan Millar of the Hamilton Salvation Army Men s Shelter Not Pictured Cayuga s donation to the Hagersville Food Bank NOVA MUTUAL Our WorkingTogetherMatters efforts continue through our newest partnership with the Simcoe Farmers Market Leah Roloson with Anne Domjan of the Caledonia Food Bank WEST ELGIN MUTUAL Brian Downie President CEO recently had the pleasure of presenting Councillor Amarilis Drouillard with a 10 000 donation to assist with the construction and installation of equipment for the new playground being developed in the Hamlet of Iona The Municipality of Dutton Dunwich Township of Southwold and members of the community are currently fundraising to have the playground completed by the end of 2020 Leah Roloson with David Wallis of the Haldimand Abilities Centre in Hagersville Since it s inception in 1980 the market has grown to include 30 quality vendors in a warm and friendly atmosphere where the community comes to connect In the face of the pandemic they adapted quickly to launch their Go Service Online Store providing a new way to access farm fresh food AND support localfarmers Nova has contributed 5 000 as the Facility Sponsor and will also be working with the Board of Directors to set and support their goals Stay tuned as this exciting partnership evolves November 2020 11

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GIVING BACK CARADOC TOWNSEND MUTUAL We want CTM Care to be a positive light and a helping hand and reassurance that we can all come together to help each other We believe a broader impact can be made this way Involvement has come from across Caradoc Townsend Mutual including from staff and board members Our Care Campaign will continue for the rest of 2020 and into 2021 So far we have helped over 20 organizations and have more coming up in the next several weeks We have also donated eight iPads to local retirement homes and have a few more deliveries to make HOWICK MUTUAL As much of the world began to face the harsh realities of the pandemic we recognized that many local non profit and community service organizations would face financial difficulties as a direct result of COVID 19 We wanted to give back The Howick Mutual Community Support Fund was put in place and was dedicated to assist these organizations in a phased approach over the summer months Staff and Board Members submitted applications for organizations within their communities to be considered for support through our program To date Howick Mutual has proudly committed 64 000 to 20 local food banks mental health programs and hospices Our plan is to donate 100 000 total A MOMENT OF ACKNOWLEDGMENT On April 24th Howick Mutual staff wore red as a sign of respect and to honour all victims of the tragic shooting in Nova Scotia Sentiments of support and sympathy were sent out to all families and communities grieving for those so senselessly lost 12 HALWELL MUTUAL For the third year in a row Halwell Mutual has been proud to be the Entertainment Sponsor of HOPE In The Street in support of Lakeside HOPE House in downtown Guelph We happily partnered with our friends at Jeffery and Spence Brokerage again this year and loved that even though the event could not be held in person this year the event was held online to great success

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GIVING BACK HEARTLAND FARM MUTUAL We re happy to have been able to support our community in the following ways during the trying times brought on by the COVID 19 Pandemic 3000 medical reusable masks shields distributed to the following hospitals Windsor Regional Hospital London Health Sciences Woodstock Hospital Greater Niagara Hospital Huntsville Hospital System Ross Memorial Hospital Lindsay Belleville General Hospital Mission Services of London 50 000 distributed to the following Food Banks The Food Bank of Waterloo Region Hamilton Food Share Unemployment Help Centre of Windsor Gleaners Food Bank Quinte The Salvation Army Woodstock Food Bank 50 000 distributed to the following women shelters Women s Crisis Services of Waterloo Region Interval House Hamilton Women s Resources of Kawartha Lakes Optimism Place Perth County Huron Women s Shelter The Tree Oaks Belleville In addition we donated to the following charities via our iHeart Community Fund Grace Inn Homeless Shelter Belleville Rotary Club of Belleville Kids Against Hunger Listowel Agricultural Society Precious Minds North Durham Home Horizon The Barbara Weider House Georgian Triangle Cancer Assistance Program Greater Hamilton region Mission Services of London Trumpet of Triumph Woodstock Crimestoppers Haldimand Region Cancer assistance program Donation to Home Horizon Barbara Weider Ontario Mutuals We re in This Together Crime Stoppers Haldimand November 2020 13

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GIVING BACK LAMBTON MUTUAL President CEO Deb Van Eyk presented our five Lambton Mutual 2020 Scholarships for 1 000 to deserving recipients Jett Jarvis Kate Denkers Nicholas Gerrits Gracie Goodhill and Kaleb Ferrier These scholarships are awarded to high school students who are children of existing policyholders of Lambton Mutual and are chosen due to their outstanding community involvement volunteerism and academic excellence Thankfully the weather was suitable enough that all five recipients could be handed their cheques in person outside the building while following proper protocols for physical distancing Pictured Jett Jarvis with Lambton Mutual President and CEO Deb Van Eyk This summer our reinsurer Farm Mutual Re generously presented us with a philanthropic Mutual Support payment We chose to distribute it by donating 8 200 to each of these five organizations V O N Sarnia Lambton V O N Chatham Kent V O N Middlesex Elgin Pathways Health Centre for Children and St Joseph s Hospice Sarnia Lambton President and CEO Deb Van Eyk visited the VON s of Sarnia Lambton Chatham Kent and Middlesex Elgin to give them each their cheque Deb Van Eyk also visited the St Joseph s Hospice to give them their share of the donation

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GIVING BACK Lambton Mutual Underwriting Manager Heather Straatman Agent Rick Bebingh and Underwriters Kevin Pearson and Andrea Goss enjoyed a day of golf together in support of the Westover Treatment Centre Annual Charity Golf Classic Lambton Mutual is an annual sponsor for this community event which generates funds to ensure the continued functioning of this vital facility in our community This year the financial support from local communities has been especially needed due to the economic effects of the pandemic EDGE MUTUAL Our directors and staff observed that a number of local service clubs and support organizations were unable to hold their standard fundraising events due to the social distancing requirements of the COVID 19 pandemic To help offset the shortfalls donations were made to the following organizations in September Family and Children s Service of Guelph and Wellington County Drayton Food Bank KW Food Bank The Kinsmen Drayton The Kinettes Drayton It Takes A Village Listowel The Optimist Club Moorefield The Optimist Club Alma ONTARIO MUTUALS 4 H ONTARIO Ontario Mutuals are proud supporters of 4 H Ontario in fact we re one of their top corporate partners We believe in their mission and vision and in the development of our future critical thinkers and leaders Once again we sponsored 4 H Ontario s very popular Go For the Gold competition This year the entire program was completely virtual including provincial regional and local competitions 4 H Ontario hosted all games using the innovative virtual gaming platform Kahoot 295 4 H Ontario members participated in Go For The Gold in 21 local association competitions five regional competitions and the final provincial competition OMIA President John Taylor joined online to represent Ontario Mutuals and cheer on the competitors at the Go For The Gold final on October 3rd For anyone who would like to see the action again be sure to visit 4 H Ontario s virtual booth at this year s Royal Agricultural Winter Fair online November 10th to 14th 2020 S RESULTS ARE 1st Stormont 2nd Wellington 3rd Oxford 4th Peterborough 5th Grey Stormont Team Members Coaches Molly McDonald Coach Neil Robinson Coach Aimee Van Loon Hamish McDonald Bobby Robinson Dougie Robinson Cheques were delivered in person to each organization with thankful assurances that the funds would be put to good use within the communities served Funds donated to the Kinsmen of Drayton will be used to build pavilions in Kinsmen Park and the ABC Park November 2020 15

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GIVING BACK NORTH KENT MUTUAL We re proud to be a sponsor again this year for The Chatham Kent YMCA Youth Awards MY MUTUAL The Volunteer First Responders across this province play a large role in keeping communities safe by being there for residents in their time of need Often these volunteer groups lack the funding needed for equipment and upkeep on technical gear machinery and buildings Pictured L R Tom McGregor NKMi Chairman Nathan Jonah award winner Barb McEwan our CK Celebration of Youth Chair In partnership with our reinsurer Farm Mutual Re My Mutual Insurance launched the Responders First Contest with two prizes worth 48 000 up for grabs The aim of the contest was to primarily bring awareness to the great volunteers in each community across Saskatchewan while at the same time addressing the real struggle each of these departments face financially Nathan is a graduate of ChathamKent Secondary School He is a first year student attending the University of Windsor studying Computer Science Nathan was presented with the Science and Technology Award On September 24th My Mutual was proud to announce Yellow Grass and Qu Appelle Fire Departments as the winners of the Responders First contest Both participants are well deserving of the prize and it s exciting to hear how the winnings will benefit their local communities Congratulations Nathan WEST ELGIN MUTUAL Our Community Garden has been put to sleep for the winter but plans are already underway for next year s garden In the next month or so until we get snow we will be planting the pollinator garden as well as memorial trees donated by four ladies in our community in memory of a close friend who passed away earlier in the year COVID 19 restrictions regarding community gardens definitely hindered some of the things we could do but the committee and volunteers rose to the challenge and as a result we were rewarded with an abundance of vegetables that were donated to local food banks seniors homes and second stage housing 16

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GIVING BACK NOVA MUTUAL Shared Values Bright Futures the EmpowerYOUTH Scholarship Program The parameters were simple students had to be Ontario residents and enrolled in post secondary education college University or trade school With 40 000 up for grabs from our reinsurance partner Farm Mutual Re we asked applicants to submit short video essays explaining how they exemplify one of the six core values of Nova Mutual Community Empowerment Integrity Courage Respect or Service We were FLOORED by the responses We heard from students studying to become teachers trauma surgeons and art therapists We heard from mature students returning to school with a renewed focus and purpose We heard from students who had overcome incredible obstacles and trauma In the end we selected six students who both exemplified our six core values AND will impact to our shared futures making the world a safer healthier kinder and overall better place Today education is dominated by meritocratic competitions like test scores and hyper achievement The EmpowerYOUTH scholarship is a move in the right direction towards value oriented learning and more engaged citizens Matthew Beard EmpowerYOUTH scholarship winner FARM MUTUAL RE The OMIA Farm Mutual Re garden was regularly maintained by the Green Team over the summer Many large donations were made to the Cambridge Food Bank consisting of tomatoes spaghetti squash onions and zucchini The garden wrap up has now been completed and it is ready for the winter Thank you to everyone who participated in the garden upkeep in a safe and socially distanced way Your Outsourced Investment Governance Expert Inquire about our proven expertise in Governance documents Portfolio assessments Money Manager assessments Complete Quarterly Monitoring Services Contact Jeffrey Hand at 905 336 1879 or info bonnycastle ca November 2020 17

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GIVING BACK WEST ELGIN MUTUAL For the last three years West Elgin Mutual and our staff have supported the local Oktoberfest Cancer Support Fall Classic Golf event that is held to raise funds for the West Elgin Daffodil Auxiliary Cancer Each year the event is held in memory of someone in our local community who we have lost to cancer In 2020 Joe Mylrea of Trillium Mutual Insurance and his mother in law Bessie Lyons were those chosen Our mutual family may remember Joe Up until his passing he was working at Trillium Mutual but had also performed inspection services for many more mutuals Both Joe and Bessie were long term residents of West Elgin and were active in the community particularly Joe who was very involved with the Wallacetown Fair Board The Oktoberfest Cancer Support Golf Fun Days Committee asked West Elgin Mutual to express their gratitude and thanks to Trillium Howard Town and Country and Westminster Mutuals for their support of the recent Golf Fun Days Particularly the team from Trillium Mutual who travelled from afar to play a round of golf in memory of Joe with Donna Joe s wife and also Joe Dietrich who manned the Hole in One competition on Saturday Your support helped raise 21 037 for the West Elgin Daffodil Auxiliary Cancer the most ever raised from this event Contact us for all of your promotional marketing needs 519 623 5101 or sales arrowmarketing ca 18 SUPPORT FOR STUDENTS THE COMMONWELL MUTUAL We re very pleased to have been able to give 100 awards of 1 000 each to high school graduates who are pursuing post secondary education in the fall In return we asked students to share the pearls of their lock down wisdom through simple 30 second to two minute videos Many videos focused on mental wellness and staying positive but overwhelmingly each had something to say about the real state of things heading into their post secondary educations There is no doubt that this generation of Ontario teens graduating high school in 2020 are facing completely unique unforeseeable and unprecedented challenges said Tim Shauf President and CEO of The Commonwell Mutual Insurance Group The winning video submissions have proven that we live with a creative thoughtful and resilient group of young people and tells us that the future of our communities is in good hands Visit www thecommonwell ca lockdown101 to view the winning videos THE COMMONWELL MUTUAL In recognition of the adverse impacts of COVID 19 and BGCKL s 50th anniversary The Commonwell Mutual Insurance Group presented the Boys and Girls Clubs of Kawartha Lakes Foundation with a cheque of 50 000 to ensure the Club can continue to serve children and youth in the Kawartha Lakes The Boys and Girls Club of Kawartha Lakes is celebrating 50 years of serving children and youth in our community and we are pleased to recognize their extraordinary work with a 50 000 donation says Tim Shauf President CEO of The Commonwell Mutual Insurance Group

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TRILLIUM MUTUAL As a community focused organization Trillium Mutual Insurance has a long history of contributing to the development of rural Ontario through community donations each year This year unlike any we have experienced before with unexpected stresses and uncertainty arising from the global pandemic we decided to allocate 100 000 to support mental health resources for rural communities helping to address a vital need in rural Ontario We re working to provide immediate assistance to farmers and rural communities across Ontario Our goal is to make these resources easily accessible to individuals and businesses that may be struggling Donations have been made in support of the following organizations Canadian Mental Health Association Ontario Division A 50 000 donation to support the roll out of the In the Know mental health literacy program Developed at the Ontario Veterinary College University of Guelph the program focuses directly on improving mental health literacy in agriculture and increasing help seeking among farmers The course provides education on topics such as stress depression anxiety substance misuse and how to start a conversation around mental well being 4 H Ontario A 50 000 donation through out ROOTS Community Fund to support the expansion of 4 H Ontario s Taking Our Mental Health to Heart Program The program equips youth with the skills and knowledge to adapt to mental health challenges through hands on learning Our donation offers 4 H Ontario the ability to develop and implement a long term program that will improve the mental health of over 6 000 youth across the province Children s Health Foundation London Through Trillium s ROOTS Community Fund 10 000 has been donated to Children s Health Foundation to support the much needed expansion of the First Episode Mood and Anxiety Program FEMAP a unique community based mental health service for youth aged 16 25 across Southwestern Ontario Established in 2006 FEMAP has helped thousands of older teens and young adults with emotional concerns that fall into the categories of mood and or anxiety symptoms The funds provided by Trillium s ROOTS Community Fund will help FEMAP add to their staff and expand the program into a second location Family Counselling and Support Services Guelph Wellington A 5 000 donation to the not for profit organization Family Counselling and Support Services for Guelph Wellington to upgrade their equipment and software used to provide mental health counselling The funding will directly support the development and increased accessibility to their rural programs and Distress Line GIVING BACK TRILLIUM MUTUAL FARM MUTUAL RE WES for Youth Online We re proud to announce a 5 000 donation through the Farm Mutual Re Mutual Support Initiative to support WES for Youth in providing free online counselling services to youth in need These online services allow youth to connect with qualified professional counsellors to discuss and explore issues that they are facing in a safe environment Youth do not require a doctor s referral to register for their service and due to the fact that counselling is offered online they can access this service anywhere and anytime Gateway Centre of Excellence in Rural Development We are also proud to announce that 10 000 has been donated through Farm Mutual Re Mutual Support Initiative to Gateway Rural Health to expand their Farmers Mental Health Resiliency Project This project s main objective is to strengthen and educate the farming community and will directly impact Huron Perth Grey Bruce counties and their over 12 500 farmers The Farmers Mental Health Resiliency Project aims to increase awareness of available health services provide support to curb the stigma attached to mental health and further access to resiliency training VOLUNTEER DAYS Trillium Mutuals Jeff spent his volunteer day helping the Wilmot Minor Ball Association host the 2020 U16 Provincial Fastball Championships in New Hamburg It was a great weekend filled with perfect weather and some great baseball Michelle volunteered with the Victorian Order of Nurses VON delivering meals through their Meals on Wheels program This initiative helps deliver nourishing meals to those that need them the most across Ontario November 2020 19

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GIVING BACK WEST ELGIN MUTUAL We would like to sincerely thank our reinsurer Farm Mutual Re for their Mutual Support philanthropic support donation When WE Mutual received this donation a lot of thought went into how the company could engage staff to ensure this money went to the people charities and organizations that needed it most in these unprecedented times We ve decided that 250 will be allocated to each staff member to choose where they want to see the funds go and that the balance of the donation would be used to support fundraising activities that would benefit the wider community Staff donations were made to local seniors homes food banks Meals on Wheels animal rescues Dutton Dunwich Firefighters Association Canadian Diabetes Association the family of a young local girl who was undergoing a lung transplant and a little 5 year old boy who had been diagnosed with cancer WE Mutual also made donations from the philanthropic fund to the St Thomas Elgin General Hospital Elgin Middlesex United Way and Four Counties Hospital Foundation These donations were matched by WE Mutual to bring the total of each donation to 5 000 We still have money to donate but with the second wave of COVID 19 now upon us and Christmas just weeks away WE Mutual will make there is something left to help out during these times MUTUALS MILESTONES Celebrating Achievements in the Mutual System 20 WEST ELGIN MUTUAL Wow 33 years Congratulations to Sandra Leys on achieving this milestone Your dedication is so greatly appreciated

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OTHER NEWS MEET YOUR OMIA Admin Department ACCOUNTING How long have you worked at OMIA PG 29 years DB 6 years Paula Georgei Accounts Receivable Payable Processor What has surprised you most about working at OMIA PG I m always amazed at what our little office is capable of Donna Barlow Accounting Assistant DB The camaraderie and excellent team dynamics Everyone works together to achieve the best results for our member companies How does your department help Ontario Mutuals succeed PG The admin department is always willing to help out We are very customer service oriented doing our best to keeping things running smoothly behind the scenes DB We work very hard to see that all account payables are settled in a timely fashion and all receivable invoices are accurate as well as maintaining financial accounts accuracy according to auditor standards What is your favourite part about your job PG I like accounting because I m good with numbers not overly exciting but I really enjoy working with everyone on my team DB The interaction between our team Trading information is easy and quickly forthcoming What is one interesting fact about yourself that you would like to share PG I love the outdoors Favourite things to do are camping hiking kayaking Co So mi on ng DB In my spare time I paint mostly landscapes but other subject matter as well New for Members E learning Courses Online Anytime Intro to the Mutual Insurance System Understanding the Role of the Adjuster Time Management Watch your Email for Updates 22

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UPCOMING TRAINING EVENTS Subject to change Please refer to www omia com to review a current calendar of courses offered by OMIA Click on Education and then Education Calendar Please know that we are closely monitoring the COVID 19 situation as new information becomes available If changes to education sessions are necessary information will be updated on omia com as soon as possible DATE COURSE NAME COURSE DESCRIPTION This is a repeat of the session held in May of 2020 Space is limited Nov 16 23 PM Building Resilience in Difficult Times Nov 19 AM Underwriting Managers Virtual Gathering During this 2 hour virtual meeting Underwriting Managers by title role or as directed meet to question discuss and share concerns with each other about the underwriting of any and all lines of business Nov 20 AM Agents Roundtable Selling Remotely in a Virtual World This session will be of interest to Agents Sales and Business Development Managers and features Graham Rawlinson President CEO of Progressive Concepts Inc Space is limited Nov 20 AM Ontario Mutual Loss Prevention League OMLPL This session will be targeted to loss prevention staff with some additionally technical information on some topic s and an opportunity for discussion among themselves Nov 23 AM Pandemic Session Best practices and lessons learned by mutual members on Pandemic Planning Hear from Jennifer Allen Chief People Officer Farm Mutual Re Caroline Gaffney VP Talent The Commonwell Mutual Insurance Group Jenny Hallahan VP of People and Innovation Trillium Mutual and Jeff Whiting President and CEO from Ayr Mutual Nov 24 Regulatory Compliance Roundtable Information Management specialists Mark Rye and Colin Boland of HLB Solutions along with Bryan Hicks Trillium Mutual Legal Advisor and Chair of the Regulatory Compliance Working Group are providing an overview of the fundamental requirements for robust Records Management Program Nov 25 AM Accident Benefits Claims Handling Workshop This session will explore the Catastrophic loss trends amongst the mutual community and discuss methods for managing claims files with complex injuries brought to you by your Farm Mutual Re team McKellar Structured Settlements will review the fundamentals of structured settlements and reversions as well as demonstrating their Present Value Calculator Nov 26 AM Commercial and Farm Underwriters Roundtable An affiliate group of mutual company underwriters responsible for underwriting commercial and farm business discuss topics of interest to them Nov 26 PM Automobile Underwriters Roundtable This session may be of interest to Automobile Underwriters Agents Underwriting Sales and Business Development Managers or Systems staff Discussion topics include An Auto Rate Filing Committee Update IBC Project Risks Subject to U S A Filings Filing Updates Resilience During a Pandemic and Pre submitted Questions Dec 1 Board Chairs Vice Chairs Roundtable Of interest to Board Chairs Vice Chairs this session focuses on governance and meeting topics of interest Dec 3 Managers Roundtable Mutual company managers meet to discuss issues of interest Dec 9 AM Insuring Farm Equipment This session will be targeted to agents underwriters adjusters loss prevention staff The dialogue will demonstrate our collective interest in understanding values use coverage and etcetera Dec 8 15 PM Sales Methodology Session details coming soon Led by Meghan Kirwin MBA MSc President Kirwin Group this well received 2 part program will identify key areas to support wellbeing and resilience during intensely stressful times and will focus on the role of strengths emotions and mindfulness to reduce stress In preparation for the completion of the 2020 P C1 annual statement choose one of these options Sessions will be led by Catherine MacLellan Chair of the Financial Review Committee Dec 9 Jan 12 20 Feb 10 Ask Catherine Sessions focused on the 2020 P C1 Annual Return Dec 17 AM Underwriting Managers Virtual Gathering During this 2 hour virtual meeting Underwriting Managers by title role or as directed meet to question discuss and share concerns with each other about the underwriting of any and all lines of business These virtual sessions will replace the traditional Underwriting Managers Roundtable for the period of time that meeting in person is not possible or preferred Dec 18 AM Ontario Mutual Loss Prevention League OMLPL This session will be targeted to loss prevention staff with some additionally technical information on some topic s and an opportunity for discussion among themselves Two sessions for people who are working on this standard return document for the first or second time December 9 or January 12 Two sessions for people who are more seasoned in the completion of this standard return document but who may have questions about the data expectations for some cells and pages January 20 or February 10 November 2020 23

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ACCOMPLISHMENTS Congratulating Mutual Members on Their Professional Developments KENT ESSEX MUTUAL Brian King Director at Kent Essex Mutual Insurance was presented with his OMIA Director Certificate by John Aitken Chair at a recent board meeting Brian has served as a director with K E since 2001 Congratulations Brian MIDDLESEX MUTUAL We re proud to recognize both Penny Melhado Marketing Manager and Tara Knight Underwriting Manager on completing their final CIP course and achieving their Chartered Insurance Professional designations We look forward to celebrating their hard work at the next convocation We would also like to acknowledge Christina Gummerson Finance HR Manager and Quinn Gibson Claims Trainee on attaining honours in their recently completed CIP courses Great job all around 24 WEST ELGIN MUTUAL Congratulations to Board members Vic Lapadat Ken McCallum and Norm Miller on attaining their OMIA Director Certification They were presented with their certificates and pins at the October meeting of the WE Mutual board

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ACCOMPLISHMENTS HALWELL MUTUAL Marg Torrance President CEO of Halwell Mutual Insurance Company in Guelph is the first Canadian to win this prestigious award from the National Association of Mutual Insurance Companies NAMIC They work to strengthen members by providing leadership in advocacy education and association services to mutual insurance companies across North America The Professional Farm Mutual Manager of the Year Award recognizes an outstanding farm mutual manager The award recipient must hold the PFMM designation and serve in a management role at a mutual insurance company Candidates are nominated due to high level performance in management financial management and marketing Congratulations Marg Committed to Our Mutual Community CONGRATULATIONS To our 20 clients that have gone live on Cognition Thank you for your dedication and all of the great feedback you have provided We are excited to confirm that clients will be starting their Cognition Property implementation projects and going live through the 3rd and 4th quarters of 2020 In addition our teams are working diligently on the development of our Claims and Accounting modules We are grateful and appreciate our Mutual community for your continued commitment to Cognition and to your communities during this unique and difficult time At Cognition we would like to assure you that as always we will continue to work hard to support you and your clients needs If you would like to learn more about our products and services please contact jperry gocognition com Thank you November 2020 25

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APPOINTMENTS POSITION CHANGES Transforming the Mutuals DUMFRIES MUTUAL Matt Bendfeld recently became our newest Agent after providing quality service as an Auto Adjuster since 2017 Matt is dedicated to helping our clients protect what matters to them We know his personable and professional traits will allow him to excel in his new role Matt is a proud Guelph native who holds an Insurance Property and Casualty diploma from Conestoga College FARM MUTUAL RE Yan Jin was promoted to a full time position in the role of Actuarial Analyst in August This promotion recognizes Yan s dedication to Farm Mutual Re her positive attitude and multiple contributions to the Actuarial Department Yan started with Farm Mutual Re in January of 2020 as an Actuarial Analyst Intern in the Actuarial Department THE COMMONWELL MUTUAL We are pleased to announce that Miki Paczek has been appointed Director Sales and Distribution Miki joined The Commonwell Mutual Insurance Group six years ago finding success in various roles and progressing her career journey Miki has been instrumental in driving profitable growth through our distribution partners increasing broker engagement and enhancing our distribution segmentation Further her innovative and creative approach has elevated the quality and reach of our marketing and community programs We look forward to the ongoing success Miki will offer in her new role Congratulations Miki DUMFRIES MUTUAL Sandy Medeiros has joined our team as a Claims Representative focused on auto claims Sandy brings nearly five years of experience in the insurance industry to her role Sandy is a graduate of the Business Administration three year program at Mohawk College NORTH KENT MUTUAL We are excited to announce the promotion of Eric Montgomery from Insurance Intern to Claims Adjuster Eric has been in Claims since November 2019 He has learned various procedures of handling auto claims and demonstrated team spirit Please join us in congratulating Eric and wishing him the best of luck in his new role THE COMMONWELL MUTUAL We are pleased to announce that Tracey Curran has been appointed Director Financial Planning Analysis and Transformation Tracey will be responsible for building out the organization s capital and operating plans and processes monthly forecast reporting and leading the Finance transformation function Tracey joined The Commonwell Mutual Insurance Group six years ago as Assistant Controller and has been instrumental with our technology transformation to ensure a smooth integration of data to our General Ledger systems and has been working very closely with our IT Team and Deloitte partners to make this happen We look forward to the ongoing success Tracey will offer in her new role Congratulations Tracey 26

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APPOINTMENTS POSITION CHANGES NORTH KENT MUTUAL Judy Cibulka has joined our Board of Directors Judy is a lifelong resident of the Dresden area and has been a policyholder of NKMi for 40 years She lives on a farm with her husband Bob where they raised their three children Judy has a CPA designation and worked in the banking industry agriculture industry and finally automotive industry before retiring in 2016 She was also involved in the CGA Board now CPA Canada for several years holding various positions including Chapter Chair Judy feels that her past experience make her a great fit to be a Director of the NKMi Board We couldn t agree more Welcome to the NKMi team Judy GRENVILLE MUTUAL We are thrilled to share the news that Pam Marson was confirmed in the role of President and Chief Executive Officer on October 5th Pam succeeds Ross Lincoln who will retire in December 2020 Hired in June as President Pam now oversees all strategic and operational aspects of the company With more than 30 years experience in personal lines commercial property and casualty insurance and strategic planning and execution Pam s experience will prove central in her role In the short time that Pam has been with us she has demonstrated tremendous value with her insights and her skills as a change leader With Pam s strong leadership combined with her knowledge and understanding of the emerging trends and pressures facing the insurance industry from the distribution and customer facing view she will be a strong asset to Grenville in the years to come We are indebted to Ross Lincoln for his leadership over the last two decades said Grenville s Board Chair Ivan Petersen On behalf of the Board and personally I would like to thank Ross for his invaluable contribution and wish him all the best in his retirement NORTH KENT MUTUAL Shawn Bustin has joined our Board of Directors Shawn purchased his first policy with NKMi in 1993 and is the 3rd generation in his family to be a policyholder of NKMi Shawn is a Life long resident of Chatham Kent with his wife and two children and operates a small farming operation Shawn has 25 years professional experience as a Senior Executive in the Financial Services Industry including 15 years working in the Credit Union System in Ontario His experience includes Strategic Planning Governance and Risk Management He has a Diploma in Business Administration from St Clair College Bachelor of Commerce from University of Windsor and an Executive MBA in Financial Services from Dalhousie University Shawn is active on various committees and local boards Shawn s keen interest in financial services and strong personal beliefs in the co operative and mutual business model inspired him to seek election to the NKMi board We are very happy to have Shawn join the team at NKMi USBORNE HIBBERT MUTUAL We are pleased to introduce Alex Gibson who was elected to our Board of Directors on August 24th Alex and his wife Denise operate a third generation dairy and cash crop farm They also own a commercial and residential construction company in the Stratford area Alex previously spent nine years serving as a board member for the Quadro Communications Board of Directors as well as taking on the role of Chairman during his time on the Board He is a life member and past president of the Downie Optimist Club and continues to be involved in the local community through their outreach When Alex and Denise s children were involved in minor sports they both volunteered in a variety of capacities with the local associations He is also a past member of the Perth Milk Committee and involved with the Avonbank We look forward to his guidance on our board Welcome Alex November 2020 27

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OTHER NEWS AND EVENTS GERMANIA MUTUAL Now that the construction has finished we can enjoy the newly expanded Germania Mutual building In 2007 Germania Mutual had 12 employees and at that time an office building was constructed in Ayton Ontario designed and built to house 25 staff members Fast forward 12 years and Germania has grown to a staff complement of 28 We now have a larger kitchen and lunchroom that will even accommodate our staff meetings with appropriate social distancing We re also excited about our new gym and plenty of meeting and training rooms Thanks and appreciation go to all the staff that have been working diligently through the dust and noise 28 FARM MUTUAL RE At the September 11th employee town hall Farm Mutual Re was lucky to hear from guest speaker Lekan Olawoye CEO and Founder of Black Professionals in Tech Network BPTN He spoke about diversity and retention in the tech sector as well as the adversity that Black and Latinx business professionals face in the modern workplace It was a very emotionally charged and educational meeting for staff NOVA MUTUAL We ve released a podcast called Uplift It s a bi weekly chat with our Chief Brand Officer Gloria Field and Members Team Members Broker Partners and community members

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OTHER NEWS WEST WAWANOSH MUTUAL We ve officially moved to 58 Hamilton Street in Goderich Ontario We re very excited about this new phase in the growth of our organization We have greatly enjoyed all of our years in Dungannon and now we re looking forward to becoming part of the Goderich community says Cathie Simpson President and CEO of West Wawanosh Mutual Insurance This beautifully designed modern office space provides us with state of the art work areas private meeting rooms and accessibility features for staff and visitors We are very happy to be here Unfortunately due to COVID 19 restrictions a Grand Opening and Open House will be scheduled at a later date While the new office is closed to the public West Wawanosh Mutual remains fully operational with staff rotating between days working in the office and remotely The new West Wawanosh Mutual Insurance building is the workplace for 23 employees and can accommodate future growth of the company TRILLIUM MUTUAL ANNOUNCES NEW PARTNERSHIPS Trillium Mutual has entered into a partnership with Guidewire in order to continue our emphasis on digital innovation in all areas of our business Trillium is proud to join more than 380 insurers worldwide that trust and run on Guidewire Guidewire offers a cloud based platform that combines AI analytics and digital solutions that will foster our commitment to improve the ease of doing business for our broker partners This shift will allow Trillium to enable digital growth deliver improved service to their members and broker partners as well as accelerate product launches in an ever changing P C landscape We expect to see an enhanced ease of doing business with our broker partners to help them continue to service their clients our members with an emphasis on having the right products available when they need it We are excited by the opportunity to take advantage of Guidewire s digital approach and integrate with the best in class insurtech solution partner Tracy MacDonald President CEO Trillium Mutual Insurance Trillium Mutual is very pleased to announce that we have partnered with PrevTech Innovations to reduce Agricultural structure fires Trillium has pre purchased a number of PrevTech Smart Sensor units which will immediately be made available to any of our Agri business Members who are invested in effective risk management The solution is simple to install non invasive and continuously monitors the network for electrical and thermal anomalies and provides early warning of potential failures and preventative diagnostics critical to preventing barn fires PrevTech has developed a proven solution that will allow our members to quickly identify and resolve minor issues before they become a serious problem Fires on a farm can have devastating impacts beyond replacing a structure This diagnostic tool in addition to PrevTech s expertise will provide farmers with an extra set of eyes to help prevent this devastation and costly downtime It is our aim to provide a solution that will be a valued asset for many farm operations across Ontario said Tracy MacDonald President CEO of Trillium Mutual Insurance November 2020 29

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OTHER NEWS WEST WAWANOSH MUTUAL We have been named a FiveStar Carrier in Insurance Business Canada magazine s 2020 Five Star Carriers report This prestigious list spotlights the companies who received the highest ratings in the annual broker s survey of insurance carriers CARADOC TOWNSEND MUTUAL After 6 months apart our CTMers were able to get together in person socially distanced and missing a few special faces As we reminisced about the before days we were able to look back and talk about how well everyone was able to adapt to a work from home routine With a strong management team leading the way there were very few hiccups We had continuous support to ensure that our clients saw as little impact as possible in our day to day operations We received great education from John Taylor President of the Ontario Mutual Insurance Association and we were able to use the time to look ahead and better prepare to serve you in the days to come Insurance Business Canada asked hundreds of insurance brokers from across Canada to rate their carriers on a scale of 1 poor to 10 excellent across eight categories West Wawanosh Mutual received top marks in Underwriting Expertise Competitive Rates Commitment to the Broker Distribution Channel and Range of Products We sincerely thank our Brokers for voting us on to this distinguished list SERVING ONTARIO MUTUAL INSURERS FOR OVER 32 YEARS Each of our investigators has more than 25 years of experience specializing in insurance investigations We are centrally located in London and cover all of Southwestern Ontario 519 641 3140 30 RivardInvestigations com jrivard RivardInvestigations com

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OTHER NEWS SEH Computer Systems is pleased to announce the acquisition of the BrokerEDI Gateway from Mastercom Consulting The BrokerEDI Gateway is used by many companies in the Mutual Insurance community in Canada for distributing eSlips as well as data exchange between Insurance companies and brokers using CSIO standards Since 1995 companies have been using the product to send documents and information using digital delivery to improve turn around times for policy holders saving physical printing and postage costs and shrinking companies carbon footprints Mastercom has built a valuable product in the BrokerEDI Gateway and we were in a position to provide business continuity and future enhancements technology such as the download of CSIO XML polices to an important technology for our community explains Mark Ross CEO of SEH Computer Systems This is a winwin win situation for the Mutual Insurance community Mastercom and SEH With the expanded product offering SEH Computer Systems will service over 40 Mutual Insurance companies plus their Insurance Broker partners and handle over 1 Million transactions a year More information about the software products it offers can be found at the company website www sehcomp ca A spokesman for SEH Computer Systems shared that the transition of operations and technology should by largely completed by the end of 2020 Contact info Email sehcomp sehcomp ca Phone 1 800 575 9974 Organization SEH Computer Systems Inc Address 380 Woodstock St S Suite 2 Tavistock Ontario November 2020 31

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Exhibitor Packages OTHER NEWS Canada s Outdoor Farm Show After the uncertainty of this year we were pleased to learn that Canada s Outdoor Farm Show would be producing a virtual show this in September Ontario Mutuals are regular participants in this the country s largest outdoor agricultural trade show We were happy to be able to offer a sponsorship which included a small gift item in their Swag Bags Proceeds from the purchase of the bags went to 4 H Ontario Canada s Digital Farm Show took place online from September15th to 18th outdoorfarmshow com 1 800 563 5441 CDFS20 2020 Fall Events IBAO Convention We were also pleased to have a brand presence at the online IBAO Convention this year Typically we host a tradeshow booth and a hospitality suite at this annual in person event Instead we promoted the Ontario Mutuals on the IBAO web portal on October 22nd Although we missed the connections and camaraderie of the in person event one silver lining was that the ease of access and the complimentary entry tickets that accompanied the sponsorship allowed some of our Association staff to take in the online sessions that they would normally have missed We were also pleased to learn that the tradeshow had over 1 600 web visitors We re looking forward to seeing our broker and mutual partners at next year s Convention 32

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OTHER NEWS Advancing Women in Agriculture Conference Ontario Mutuals has sponsored students to attend the Advancing Women in Agriculture Conference for the last two years We re happy to report that this conference will also go ahead in an online format and we will once again sponsor two students to attend The conference will take place on November 24th and 25th on a dynamic new platform From the AWC Team While COVID 19 has taken away our ability to meet in person we feel connectedness and support for women in agriculture is now needed more than ever We are committed to make that happen Through our AWC Virtual Conference we ll continue our goal of advancing women in agriculture by providing a new way for women in ag to connect with find encouragement through guest speakers hear from sponsors and other women in and outside of ag and build the skills needed Visit www advancingwomenconference ca 2020virtual Elevating the discussion with women in ag November 24 25 2020 Advancing Women Virtual 2020 Conference November 2020 33

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WE RE IN THIS TOGETHER 2020 President s Managers Meeting The 2020 President Managers meeting took place online via Zoom Webinar on Tuesday October 27th Although we wish we could have met in person with our member companies we still count ourselves fortunate that we could hold a meeting remotely In a few short months we ve certainly adapted to new technologies This has been a new and unique challenge for all of us but over the course of 160 years of mutual history challenges will always go with the territory OMIA President John Taylor noted Historically mutuals have faced down challenges by digging in individually and working hard and by linking arms with other mutuals and working together We do a much better job when we work as a team By participating in the Presidents Managers Meeting online each mutual continues the long tradition that is the strength of our network Our members continue their commitment to education and to having the information they need to make good decisions for their mutuals and policyholders The meeting opened with a report from OMIA Chair Terry Knight and a report from OMIA President John Taylor A quick turnaround allowed for a presentation from the Fire Mutuals Guarantee Fund Chair Neil Petreny and Financial Review Committee Chair Catherine MacLellan After a short break Farm Mutual Re presented their Information Session and to cap off our time together John Taylor moderated a panel discussion with Chuck Chamness President CEO of NAMIC Colin Simpson CEO of the IBAO and Don Forgeron President CEO of IBC Members log in to www omia com Events P M to view the P M book and recordings of the sessions We look forward to our 2021 meeting in Huntsville Ontario 34

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WE RE IN THIS TOGETHER The 2020 P M Panel Guests OMIA President John Taylor moderated a panel discussion with the theme Lessons from 2020 Fearless Predictions on 2021 Our panel of insurance and mutual industry guests gave their perspective on what s happened and what may lie ahead Chuck Chamness NAMIC Colin Simpson IBAO Don Forgeron IBC Jill Taylor Chair of the Farm Mutual Foundation was pleased to inform the membership that the Foundation received 243 applications and despite a challenging year all applicants will receive a 1 000 scholarship This important fund was created to help sons and daughters of people employed in the mutual insurance community pursue an education With support from Farm Mutual Re contributions from members of the mutual insurance community and fundraising activities the Foundation has awarded over 2 9 million since 2006 to students enrolled in a post secondary educational institution IN MEMORIAM Remembering Our Mutual Family Members GORDON LESLIE WELSH 1927 2020 Gordon Welsh passed away peacefully on Monday October 12 2020 at the Joseph Brant Hospital Burlington Born in Brantford Gordon s roots were in dairy farming In the late 1960 s Gordon became involved with Dumfries Mutual as a director Following the retirement of long time Dumfries Manager Walter Cross Gordon moved on from the board table and managed Dumfries for many years before his retirement in the early 1990 s In addition to his work at Dumfries Gordon was an OMIA Director and served as Chair in 1977 Gordon s theme that year was Enthusiasm Gordon lived almost his whole life in the Brantford area only moving to Burlington in 2014 to be closer to his children He was predeceased by is wife Margaret in 1995 and is survived by his three children and their families November 2020 35

OM News November 2020

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