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mutual travel assistance

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Take comfort in knowing that Travel Assistance* travels with you worldwide, offering access to a network of professionals who can help you with local medical referrals or provide other emergency assistance services in foreign locations.Enjoy Your Trip – We’ll Be There If You Need Us – 24/7Travel Assistance can help you avoid unexpected bumps in the road anywhere in the world. For you, your spouse and dependent children on any single trip, up to 120 days in length, more than 100 miles from home.Pre-trip Assistance**Minimize travel hassles by calling us pre-departure for:• Information regarding passport, visa or other required documentation for foreign travel • Travel, health advisories and inoculation requirements for foreign countries• Domestic and international weather forecasts• Daily foreign currency exchange rates• Consulate and embassy locationsEmergency Travel Support Services• Telephonic translation and interpreter services – 24/7 access to telephone translation services• Locating legal services – referrals for local attorney or consular offices and help maintain business and family communications until legal counsel is retained (includes coordination of financial assistance for bonds/bail)• Baggage – assistance with lost, stolen or delayed baggage while traveling on a common carrier• Emergency payment and cash – assistance with advance of funds for medical expenses or other travel emergencies by coordinating with your credit card company, bank, employer, or other sources of credit; includes arrangements for emergency cash from a friend, family member, business or credit card• Emergency messages – assistance with recording and retrieving messages between you, your family and/or business associates at any time• Document replacement – coordination of credit card, airline ticket or other documentation replacement• Vehicle return – if evacuation or repatriation is necessary, return your unattended vehicle to the car rental companyTake comfort in knowing that Travel Assistance* travels with you worldwide, Mutual SolutionsWorldwide Travel Assistance That Travels With You✁Services available for business and personal travel.For inquiries within the U.S. call toll free:1-800-856-9947Outside the U.S. call collect:(312) 935-3658Services available for business and personal travel.For inquiries within the U.S. call toll free:1-800-856-9947Outside the U.S. call collect:(312) 935-3658WORLDWIDE TRAVEL ASSISTANCEWORLDWIDE TRAVEL ASSISTANCE452632* Brought to you by Mutual of Omaha Insurance Company, 3300 Mutual of Omaha Plaza, Omaha, NE 68175. Services provided by AXA Assistance USA (AXA)**Available at any time, not subject to 100 mile travel radius44279643

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✁Carry this card with you when you travelBrought to you by Mutual of Omaha. Services provided by AXA Assistance USA.Carry this card with you when you travelBrought to you by Mutual of Omaha. Services provided by AXA Assistance USA.Medical Assistance• Locating medical providers and referrals• Communication on your medical status with family, physicians, employer, travel company and consulate• Emergency evacuation if adequate medical facilities are not available, including payment of covered expenses• Transportation home for further treatment – in the event of death, assist in the return of mortal remains• Transportation arrangements for the visit of a family member or friend if your hospitalization is more than seven calendar days• Return home for dependent children if your hospitalization is more than seven calendar days• Assistance with lodging arrangements if convalescence is needed prior to, or after, medical treatment• Coordination with your health insurance carrier during a medical emergency • Assistance obtaining prescription drugs or other necessary personal medical itemsIdentity TheftYour Travel Assistance benefit automatically includes Identity Theft Assistance, coordinated at no additional cost. Whether at home or traveling, this benefit provides education, prevention and recovery information to help you protect your identity.Education and Prevention• Comprehensive ID theft assistance guide• Tips to defend against ID theftRecovery Information• Information regarding the steps to recover from credit card and check fraud• Guidelines if your Social Security number is compromised• Instructions for lost or stolen passport• Contact list for financial institutions, credit bureaus and check companiesAssistanceIf you need help with an ID theft issue, case managers are available 24 hours a day, seven days a week and can be reached by calling the same toll-free number used to contact AXA: 800-856-9947.Travel Assistance Plan LimitationsAXA will not pay emergency evacuation, medically necessary repatriation, repatriation of remains or other expenses incurred while traveling within 100 miles of participant’s place of residence, or for any one of the following reasons:• A single trip lasts more than 120 days in length • Traveling against the advice of a physician• Traveling for medical treatment• Pregnancy and childbirth (exception: complications of pregnancy)There is a maximum benefit amount per person associated with emergency evacuation, medical repatriation and/or return of mortal remains.All additional costs would be the responsibility of the member. This includes medical costs which are the responsibility of the person receiving medical services. Services must be authorized and arranged by AXA Assistance USA, Inc. designated personnel to be eligible for this program. No reimbursement claims for out-of-pocket expenses will be accepted.Travel assistance services are independently offered and administered by AXA Assistance USA, Inc. (AXA). Insurance benefits provided as part of Travel Assistance underwritten by a third party. AXA is not affiliated in any way with Mutual of Omaha companies. Each company is responsible for its own financial and contractual obligations. There may be times when circumstances beyond AXA Assistance USA’s control hinder its endeavors to provide services. AXA Assistance USA will make all reasonable efforts to help you resolve the emergency situation. Both companies are responsible for their own contractual and financial obligations. Additional limitations may apply. Please contact AXA for specifics.