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PII & HIPAA 3/4Work LifeBalance3/4OptimizingPerformance3/19Teambuilding asa Colleague3/18CoServExperience3/10Excel at Excel(Advanced)3/11CrucialConversations3/11Listen Like aPro3/17Mentors andMistakes3/19CollaborationAcross Functional Areas3/24Amplify YourPresentationSkills3/25Substation1013/26Deal withConflict3/26Own YourTime3/31Biscuits with a Boss:Lessons from LassoT R A I N I N G & D E V E L O P M E N TMARCHDUE: 3/31/2026MONTHLY TOPIC SPRING INTO TRAININGMARCH 2026 Spring is the season of sunshineand supercharged vibes, a primetime to blossom into a betteryou!It’s the perfect opportunity todive into:Fresh techniquesEssential skillsNew territoriesAction-packed ideasDuring March, you canchoose from 14 sessions,including 7 brand-new onesto turbocharge yourprofessional and personalgrowth. Dive in and enjoy theknowledge!MARCH MINI CHALLENGEReview an emergency procedureUse CoPilot to sprout new ideasSign up for an additional trainingsessionIMPORTANT NOTE:PII & HIPAA TRAINING WILLONLY BE ASSIGNED TO ASELECT GROUP OF EMPLOYEES.During the month of March, boost yourgrowth by putting these skills into action.

Growth never stops, which is why this month, we’re highlightingKwami Koto Let’s see what he has to say...In 7 words or fewer, what do you do here? Engineering GIS TechnicianIf you could recommend one class, what would it be? Living Our ValuesHow has training helped you in your current role? Training helped me understand the role GIS plays inaccomplishing CoServ’s Mission.If training were a movie, what would the title of your journey be? Benjamin Button (It helped me get betterat what I do and as a person over time).ELEVATED LEARNING APPROACH FOR 20262026M O N T H L Y N E W S L E T T E RLEARNING SPOTLIGHT

This month marks the start of CoServ U courses, and we think you will love the newopportunities and topics available to you. If you have not already opened the catalogand picked out some courses, now is the time. Some class offerings have alreadyfilled up, and we would hate for you to miss out on a learning experience that wouldhelp move you forward. So, find a topic, or a presenter, that grabs your attention andget signed up before all the seats are claimed. You can click anywhere in this box tolink directly to the catalog.WORKPLACE SAFETY & EMERGENCY PREPAREDNESS T R A I N I N G & D E V E L O P M E N TFEBRUARYLOVE LEARNINGDUE: 2/28/2026MONTHLY TOPIC FEBRUARY 2026

COSERV ACADEMY’S NEW LOOKA Valentine's Poem from the Training TeamRoses are RedViolets are BluePlease complete your training topic... before it is due.Some of you may have noticed the new graphic design In CoServ Academy. Even biggerchanges are coming. Soon you will have the chance to navigate CoServ Academy in abrand-new way. As you can see in the example above, you will have access to a moreintuitive landing page that will allow you to navigate more easily and customize how yourpage is organized so that it best suits your needs. As the date of the switch gets nearer, we will put out some tips and tricks to help younavigate the new system seamlessly, so you can have the best experience possible inyour training and development journey. Keep your eyes open for those training flashesand get ready for an enhanced user experience.2026M O N T H L Y N E W S L E T T E R

HAPPY NEW YEAR!MONTHLY TOPIC - BUSINESS ETHICSAs we step into 2026, let’s embrace the fresh ENERGY of new beginnings. This is aperfect moment to pause, refocus, and set intentions for your growth in the yearahead by setting SMART goals. In support of this, the Training Team is presentingan in-depth course catalog, making it easier to identify the skill behaviors you wantto shift. In the coming months, 23 NEW learning opportunities are being offered insupport of elevating your bench strength. Cheers to a new year of learning and growth! How can we ensure we’re consistently doing the “right thing?” Tackle this month’s training topic to brush up on Business Ethics. DUE: 1/31/2026T R A I N I N G & D E V E L O P M E N TJANUARY

Growth never stops, which is why this month, we’re highlightingKaren Hiatt Let’s see what she has to say...In 7 words or fewer, what do you do here? Operations Administrator, a/k/a the "Go to Girl"If you could recommend one class, what would it be? Living Our ValuesHow has training helped you in your current role? CoServ Academy courses have played a crucial role indeveloping my skills, both personally and professionally. The knowledge that I have gained allows me toperform my duties with confidence, and serve with excellence. The courses provide me with the tools Ineed to thrive in this role. If training were a movie, what would the title of your journey be? Mission ImpossibleLEARNING SPOTLIGHT2026M O N T H L Y N E W S L E T T E RNEW COURSE LISTINGS

END OF YEAR APPROACHCOSERV ACADEMYCOSERV ACADEMYWe have made it to the end of another year here at CoServ. In December, there are no more CoServ U classes being offered. It would be perfectlyunderstandable to take a deep breath and divert your attention towards the myriad ofcompeting priorities in this often-hectic season. However, we encourage you to take a momentto reflect. December is a great month to look back on all the things you have learned in 2025.Did you take a course that had a significant impact? Or maybe there were a few habits you’vechanged, and now you are ready to take an even bigger step.December is also a great time to look ahead. What would you like to achieve in 2026? Are therecertain skills you could continue to grow in? Are there more challenges you are ready to takeon? December presents a great opportunity to develop a plan for your 2026 training anddevelopment that will best support your professional growth.The Training and Development Team wants to extend our gratitude to everyone for a great2025, and we can’t wait for the exciting new opportunities that 2026 will bring. DECEMBER 2025WINTER DRIVING PREPAREDNESSClick on this month's safety topic onWinter Driving Preparedness and take the first step toward a healthier, injury-free workplace.DUE: 12/31/2025MONTHLY TOPICT R A I N I N G & D E V E L O P M E N TDECEMBERCHRISTMAS LIGHTSCoServ has two of the largest holidaylight displays in North Texas within ourservice area. Texas Motor Speedwayhosts Gift of Lights, and Frisco Squareputs on Christmas in the Square. Theselight displays run throughout themonth of December and attract severalhundred thousand visitors each year.Both attractions are a great way togather the family and enjoy someholiday cheer.

Growth never stops, which is why this month, we’re highlightingJustice Ramirez Let’s see what she has to say... In 7 words or fewer, what do you do here? Bilingual Customer CareHow has training helped you in your current role? The training here at CoServ has helped me learn andtransition into a different career effectively and confidently. Being given the opportunity to continuouslygain knowledge about CoServ, our community, our roles and other roles throughout CoServ evolved meinto a more successful employee.If training were a movie, what would the title of your journey be? Rocky Are there any quotes or thoughts from training that you wish everyone knew or heard? There is always anopportunity for growth!LEARNING SPOTLIGHT2025M O N T H L Y N E W S L E T T E RACADEMY SNEAK PEEKThe 2026 CoServ Academy Catalog has some exciting Updates...Expanded Offerings: Increased variety with more virtual optionsNew Courses: Fresh offerings for CoServ U New Designs: New and consistent designs throughoutCoServ Academy.Enhanced Learning Experience: Courses now feature learningobjectives and skill areas to help guide your selections Expanded Leadership Development: LeadWISE introducesadvanced courses to help leaders continue to grow

END OF YEAR APPROACHCOSERV ACADEMYCOSERV ACADEMYWe have made it to the end of another year here at CoServ. In DECEMBER 2025WINTER DRIVING PREPAREDNESSClick on this month's safety topic onWinter Driving Preparedness and take the first step toward a healthier, injury-free workplace.DUE: 12/31/2025MONTHLY TOPICT R A I N I N G & D E V E L O P M E N TDECEMBERSNEAK PEEKThe 2026 CoServ Academy Catalog has some excitingUpdates...Expanded Offerings: Increased varietywith more virtual optionsNew Courses: Fresh offerings forCoServ U New Designs: New and consistentdesigns throughout CoServAcademy.Enhanced Learning Experience: Coursesnow feature learning objectives and skillareas to help guide your selections Expanded Leadership Development:LeadWISE introduces advanced coursesto help leaders continue to grow December, there are no more CoServ U classes being offered. It would be perfectlyunderstandable to take a deep breath and divert your attention towards the myriads ofcompeting priorities in this often hectic season. However, we encourage you to take a moment toreflect. December is a great month to look back on all the things you have learned in 2025. Didyou take a course that had a significant impact? Or maybe there were a few habits you’vechanged, and now you are ready to take an even bigger step.December is also a great time to look ahead. What would you like to achieve in 2026? Are therecertain skills you could continue to grow in? Are there more challenges you are ready to take on?December presents a great opportunity to develop a plan for your 2026 training anddevelopment that will best support your professional growth.The Training and Development Team wants to extend our gratitude to everyone for a great 2025 And we can’t wait for the exciting new opportunities that 2026 will bring

Growth never stops, which is why this month, we’re highlightingJustice Ramirez Let’s see what she has to say... In 7 words or fewer, what do you do here? Bilingual Customer CareHow has training helped you in your current role? The training here at CoServ has helped me learn andtransition into a different career effectively and confidently. Being given the opportunity to continuouslygain knowledge about CoServ, our community, our roles and other roles throughout CoServ evolved meinto a more successful employee.If training were a movie, what would the title of your journey be? Rocky Are there any quotes or thoughts from training that you wish everyone knew or heard? There is always anopportunity for growth!LEARNING SPOTLIGHTCoServ has two of the largest holiday light displays in North Texas within our service area. TexasMotor Speedway hosts Gift of Lights, and Frisco Square puts on Christmas in the Square. Theselight displays run throughout the month of December and attract several hundred thousandvisitors each year. Both attractions are a great way to gather the family and enjoy some holidaycheer.Since 1988, the Denton Holiday Lighting Festival has illuminated the Courthouse-on-the-Square, transforming the heart of downtown into a beacon of holiday spirit. The festivaloriginated as a grassroots initiative by the Denton Holiday Festival Association to raise fundsfor illuminating the courthouse lawn and supporting local families in need. Over time, it grewinto a cherished tradition featuring live music, carriage rides, toy drives, and festive activitiesthat brought together generations of Denton residents. The lights themselves became morethan decoration—they represented unity, generosity, and the enduring charm of Denton’ssmall-town identity.In Little Elm, holiday light displays are a major draw for families and visitors, especially withcommunity events like the Little Elm Christmas at the Beach festival. Each December, the townlights up its lakefront park with thousands of bulbs, synchronized shows, and decorativeinstallations.Holiday light displays in North Texas significantly increase electricity demand, especially whenhouseholds use traditional incandescent bulbs; however, modern LED lights significantlyreduce this impact.2025M O N T H L Y N E W S L E T T E RGET TO KNOW THE REGION

SEASON TO BE GRATEFULCOSERV ACADEMYCOSERV ACADEMY As the holidays approach, we would like to pause and expressour gratitude for your engagement in our recent training sessions. The energy andthoughtful contributions you bring to each learning session not only elevate theprogram offerings but also help build the supportive and collaborative culture we'reso proud of. Soon, you’ll notice a quick one-question survey at the end of each session viaKahoot!. This will give us immediate feedback to help us improve in real time.Combined with the six-question follow-up survey, your input ensures we continueto deliver training that meets your needs and expectations.Thank you for your continued dedication to making learning impactful!Embrace LearningStay CuriousSet GoalsBuild Networks Seek FeedbackTake ActionTRAINING TOPIC NOVEMBER 2025ERGONOMICS AND PROPER LIFTINGClick on this month's safety topic onErgonomics & Proper Lifting and take the first step toward a healthier, injury-free workplace.DUE: 11/30/2025MONTHLY TOPICT R A I N I N G & D E V E L O P M E N TNOVEMBERPROFESSIONALDEVELOPMENT TIPS

Choose from our menu of remaining classes for 2025 Growth never stops, which is why this month, we’re highlighting Dustin Davis - Gas Damage Prevention Specialist Let’s see what he has to say... In 7 words or fewer, what do you do here? Damage Prevention in Gas Compliance If you could recommend a class, what would it be? Excel or Budgeting & Debt BasicsHow has training helped you in your current role? The “Excel” and “Conflict Resolution” courses have been key to my role. Excel helps me manage my area and track essential information, while conflict resolution skills are vital for working with contractors under tight deadlines. These techniques allow me to communicate effectively, align expectations, and collaborate toward shared goals.If training were a movie, what would the title of your journey be? “Take Time”2025M O N T H L Y N E W S L E T T E RLEARNING SPOTLIGHT

POWER UP YOUR POTENTIALCOSERV ACADEMYCOSERV ACADEMY October is bubbling over with training options to invest inyourself and your future at CoServ. We work in an innovative landscape, socontinuous learning isn’t just encouraged — it’s essential. As the energy industryevolves, so do the skills needed to lead the way. Whether you're in the field, at adesk, or behind the scenes... our training programs have brewed up career magicthat’s more treat than trick. Signing up is simple, and the payoff is powerful: moreconfidence, more capability, and more impact in the work you do every day.October’s calendar is packed, and it would be scary to miss out on the many greatlearning opportunities available. If you haven’t already met your 4-credit hours, loginto CoServ Academy and find the right courses to move you forward. This is afriendly warning — you wouldn’t want to reach year-end and find yourself lackingwhat’s required! October offers a great chance to get enrolled and get involved!DUE: 10/31/2025TRAINING TOPIC OCTOBER 2025INFOSECMONTHLY TOPIC T R A I N I N G & D E V E L O P M E N TOCTOBERSecurity at CoServ is more than technology,it is about protecting trust, reliability, and thecommunities we serve. Most cyber incidents do not begin with advancedhacks. They begin with everydaychoices: where we save data,how we approve requests, orwhich tools we use.12

2Budgeting and Debt BasicIncreaseFocus andAvoidDistractions2215-1679232829DealwithConflictOutlookTips andTricks16CrucialConversationsResilienceRevolution Excel Power MovesSolar101InsightsFrom theFieldExcelEssentialsCooperativeAdvantageANDAND Please join us in welcoming Michelle Perkins, our new Training & Development Specialist! Michelle brings 25+ years of experience in corporate training, specializing in: leadershipdevelopment, team building, behavioral styles, presentation skills, and performancemanagement. She’ll be leading the charge in administering learning programs throughCoServ University. Say hello by sending her your favorite way to learn. Fun Fact: Michelle earned 1st place in the North Texas Regional Toastmasters TableTopics contest.2025M O N T H L Y N E W S L E T T E RMEET MICHELLE!OCTOBER OPPORTUNITIES

PROFESSIONAL GROWTHT R A I N I N G & D E V E L O P M E N TCOSERV ACADEMYCOSERV ACADEMYHAZARD RECOGNITION AND REPORTING TRAINING TOPIC SEPTEMBER 2025 DUE: 9/30/2025MONTHLY TOPIC Workplace safety is everyone’s job.This month’s training focuses onrecognizing potential hazards andreducing the risk of injuries in theworkplace. By the end of the training,you will understand how hazards and risks relate to workplaceinjuries and how to make sure we all get home safely. September marks the start of football season — and agreat opportunity to examine our professional playbooks. As thestadium lights flicker on and the roar of the crowd builds, footballseason reminds us of something powerful: preparation, strategy,and the fact that teamwork is everything.This month, let’s bring the same energy, focus, and drive that fuels strengthening collaboration, and setting us up for those game-changing moments in our field.Champions aren’t born; they’re built through consistent effort,continuous growth, and an unwavering commitment to excellence.SEPTEMBERCOURSES YOU WANTAs part of our ongoing efforts to deliverfresh and relevant content, BizLibrary hasannounced the addition of 851 newcourses! The interactive video lessonsoffer engaging learning experiences, helpingyou build skills that increase productivityand add value to your daily life. With ninecategories, ranging from business skills toleadership management, there’s somethingfor everyone. Check out all of the coursesavailable in CoServ Academy! Note: These courses are designed to supplement yourgrowth and learning. They are not a replacement for therequired four credits in CoServ U. WHEN YOU WANT THEM the gridiron. Each training session is like a practice drill — sharpening our instincts,

Own Your GrowthThink of it like training camp... you get out what you put in.Engage Actively, Not PassivelyDon’t just absorb — interact! Ask questions, share insights,and apply what you learn in real-world contexts. Be thequarterback of your own learning... call the plays, lead thehuddle.Reflect and RecalibrateGreat players watch the tape... great learners reflect on thelesson.3 WINNING PLAYS FOR PROFESSIONAL LEARNING9/9 - Personal Growth & Bridging the Generational Gap9/16 - Living Our Values9/17 - Solar 1019/23 - Insights from the Field9/25 - Battling Burnout & Live Like a Leader2025M O N T H L Y N E W S L E T T E RSEPTEMBER OPPORTUNITIES

FUEL YOUR FUTURET R A I N I N G & D E V E L O P M E N TCOSERV ACADEMYCOSERV ACADEMYTRAINING TOPIC AUGUST 2025 DRIVING SAFETY Help us welcome the newest addition tothe Training and Development Team,David Lay. David worked in education as a teacherand coach for 15 years before joiningCoServ in July 2024. We know he willdraw on his experience helping peoplelearn and grow in this new role.Fun Fact: David is an avid baseball fanand will gladly talk with you about America’s Pastime!WELCOME DAVID! We’re officially at the halfway point of the year, and here’s aquick check-in: Only 46% of Employees have earned their required 4+ CoServ Ucredits. If you’re not there yet, don’t worry—there’s still plenty of time to catch upand make the most of the opportunities available.Why does it matter? It isn’t just a checkbox... It’s a powerful way to grow your skills,expand your thinking, and stay sharp in an ever-changing world. Whether you'relooking to boost your confidence, explore new areas, or prepare for future roles, every credit you earn is an investment in YOU!Take a moment to explore what’s available, set a goal, and make your professional development a priority... Fuel Your Future!DUE: 8/31/2025MONTHLY TOPIC AUGUSTWhether you're behind the wheel forwork or commuting... safe driving iseveryone's responsibility. This month’slesson is designed to reinforce keyhabits, raise awareness of common risks, and helpensure that we all get to our destinations safely - every time.

what’s Your Mindset?what’s Your Mindset?Budgeting and Debt Basics2025M O N T H L Y N E W S L E T T E RUpcoming Events8/19 - The Cooperative Advantage8/20 -Essentials of the Wholesale Power Market8/21 - Excel EssentialsExcel Power MovesA growth mindset is the belief that abilities can be developed through effort,feedback, and smart strategies. This perspective turns challenges intoopportunities and failure into a path toward mastery. Moreover, mindset drives behavior. Those with a growth mindset seek feedback,embrace learning, and persist through setbacks. In contrast, a fixed mindset(believing talents are static) can lead to fear of failure and avoidance ofchallenges. 8/26 -“ANYONE WHO STOPSLEARNING IS OLD, WHETHERAT TWENTY OR EIGHTY.ANYONE WHO KEEPSLEARNING STAYS YOUNG.”“THE ONLY THING WORSETHAN TRAINING YOUREMPLOYEES AND HAVINGTHEM LEAVE IS NOTTRAINING THEM ANDHAVING THEM STAY.”QUOTES FROM MR. HENRY FORDOrganizations thrive when they foster a growth mindset culture, encouraging experimentationand continuous learning. Ultimately, growth is not a destination, but a journey powered bythe belief that we can change, improve, and inspire others to do the same.

IGNITE LEARNING & GROWTHT R A I N I N G & D E V E L O P M E N TCOSERV ACADEMYCOSERV ACADEMYWe want your feedback! If you recently attended a CoServ U class, and haven’t completed the survey yet, please take a fewmoments to do so. Your feedback influences thequality and effectiveness of our classes, helpingus tailor future sessions to better serve you.FEEDBACK SURVEYDUE: 7/31/2025MONTHLY TOPIC TRAINING TOPIC JULY 2025 INFOSEC: SOCIAL ENGINEERING Don’t Take the Bait – Trust, Verify, ReportLearn how to recognize social engineering tactics and protect sensitiveinformation. This course highlights common red flags and real phishing examplesfrom CoServ. You’ll also learn when and how to report suspicious activity.As we move into the heart of summer, July reminds us of the value ofindependence—not just as a country, but as learners, thinkers, and leaders.Independence in development means taking ownership of your growth, seekingout opportunities, and staying engaged in the process. In this month’s newsletter,you’ll find our featured training topic, important reminders to share your feedback,updated event information, and a spotlight on how self-directed learning can buildmomentum for both your personal and professional goals.JULY

W r i t e t o W i nStill need CoServ U credits?Dive into our 2025 CourseCatalog to see more classes.L E A D Y O U R S E L F F I R S TL E A D Y O U R S E L F F I R S T2025M O N T H L Y N E W S L E T T E RUpcoming Events7/8O v e r v i e w o f M 3 6 5A p p l i c a t i o n s7/9I n c r e a s e F o c u s a n dA v o i d D i s t r a c t i o n s7/167/30D e a l w i t h C o n f l i c tL i s t e n L i k e a P r oIndependence isn’t solely about doing things alone; it’s about taking ownership of your choices, growth, and mindset. The most effective leaders start by leading themselves with purpose, discipline, and self-awareness. Whether you’re setting a new goal, breaking an old habit, or exploring a challenging skill, personal leadership begins with one intentional step. “You cannot lead others until you first lead yourself.” – John MaxwellLooking for inspiration? These books offer practical strategies to help you take the lead in your own development: Atomic Habits by James Clear Small changes, big results. Learn how tiny, consistent habits create lasting growth. Ego Is the Enemy by Ryan Holiday A powerful case for humility and self-discipline as the foundations of effective leadership. The 7 Habits of Highly Effective People by Stephen R. Covey A timeless framework for building personal independence and leading with integrity. Challenge yourself to grow from the inside out—and remember, how you lead yourself sets the tone for how you lead others.

MID-YEAR MOMENTUMT R A I N I N G & D E V E L O P M E N TCOSERV ACADEMYCOSERV ACADEMYHalfway There—Time to Check YourCoServ U CreditsWe’re now at the midpoint of 2025, whichmakes it a great time to check yourprogress toward your annual developmentgoals. All non-supervisory staff are requiredto earn 4 CoServ U Credits by the end ofthe year.To track your progress, head to CoServAcademy, go to...DUE: 6/30/2025MONTHLY TOPIC TRAININGTOPIC JUNE 2025HAZARD COMMUNICATION& BLOODBORNEPATHOGENSThis month, we’re shifting our focus to growth—both personal and professional.June marks the halfway point of the year, making it a great time to pause, reflect,and realign with our goals. Whether you’re keeping momentum or ready for areset, we’ve got tools to help you stay on track. Read on for insights into thismonth’s training topic, a reminder to earn your CoServ U credits, a quick guide tosyncing your calendar, and a featured resource designed to support your mid-year mindset.JUNECOSERV U CREDITS ME > M Y DASHB O A RD > CR ED ITS ME > M Y D AS HB OARD > CRED I TSNeed a reminder to stay on track?You can now sync upcoming CoServ Academyevents to your Outlook calendar. Need help?Check out our Calendar Sync Guide for step-by-step instructions.

2025M O N T H L Y N E W S L E T T E RUpcoming Events“When people are financially invested, they want a return. When people are emotionallyinvested, they want to contribute.”– Simon Sinek1. What’s one professional accomplishment I’m proud of so far this year?Recognizing your wins fuels confidence and highlights where you’re making a difference.As we hit the midpoint of the year, it’s a good time to pause—not just to measure progress, but toreflect on how we’re showing up for ourselves and each other. A healthy workplace culture is onewhere people feel seen, heard, and safe to grow. That kind of culture doesn’t happen by accident—ittakes intention, trust, and reflection.2. What’s something I’ve been avoiding that, if addressed, could help me grow?Growth often starts in discomfort. Pinpoint one thing you’ve hesitated to tackle and consider takingthat first step.3. What’s one skill, habit, or mindset I want to strengthen in the second half of the year?A small, focused shift now can lead to big results by year-end.When we each take the time to reflect and act with intention, we strengthen ourculture—and each other.Creating psychological safety—where employees feel comfortable taking risks, asking questions, andspeaking up without fear—starts with reflection and continues with action. Consider these threequestions as you look ahead:Q U E S T I O N S T O R E F O C U S Y O U R G O A L SQ U E S T I O N S T O R E F O C U S Y O U R G O A L S336/176/24June’s schedule is light, but learning doesn’t stop—explorethousands of self-paced courses, including hundreds ofnewly updated options, anytime on CoServ Academy.L i v i n g O u r V a l u e sS o l a r 1 0 1M o r e : L e a r n I t B i z L i b r a r y

MENTAL HEALTH MATTERSDUE: 5/30/2025MONTHLY TOPIC TRAININGTOPIC MAY2025HEAT STRESST R A I N I N G & D E V E L O P M E N TCOSERV ACADEMYCOSERV ACADEMYA new class andmore events havebeen added.A new class andmore events havebeen added.We’re excited to welcome Dennis Hall tothe Training & Development team! Witha background in higher education,Dennis will focus on developing CoServ’sleaders and growing our leadershipprograms. Stop by to say hello or drophim a welcome message!This month, we’re focusing on mental wellness in the workplace. At CoServ, webelieve development isn’t just about skills—it’s also about building the emotionalresilience that helps us thrive. Whether it’s burnout, stress, or simply needing amoment to reset, we want you to know: you’re not alone, and support is alwayswithin reach.MAYMeet Dennis: Our New LeadershipDevelopment SpecialistEM4 UPDATE

This month’s featured training helps you spot signs of burnout,manage stress, and build emotional agility.H O W D O Y O U R E S E T ?H O W D O Y O U R E S E T ?2025M O N T H L Y N E W S L E T T E RUpcoming Events“Almost everything will work again if you unplug it for a few minutes… including you.”– Anne LamottTRAINING SPOTLIGHTCoServ Wellness Site: Resources for fitness, nutrition, mindfulness, and stress relief. (SonicBoom)Employee Assistance Program (EAP): Free, confidential support—counseling, referrals, and more.5 things you can SEE - Look around and name five things—big or small—that you can see.4 things you can FEEL - Focus on your body: your feet on the floor, your shirt on your skin, yourchair supporting you.3 things you can HEAR - Listen for background sounds—voices, typing, the hum of a vent.2 things you can SMELL -Take a deep breath. Maybe it’s coffee, your lunch, or fresh air.1 thing you can TASTE A sip of water, gum, or just notice the taste in your mouth.When stress hits, consider the 5-4-3-2-1 Grounding Method to reset yourmind and body. Here’s how it works:A D D I T I O N A L R E S O U R C E S . . .A D D I T I O N A L R E S O U R C E S . . .5/22The Cooperative Advantage5/7Wholesale Power Market5/14Battling BurnoutLiving Like a Leader5/15Listening Like a ProWrite to Win5/21Bridging the Generation al GapPersonal Growth5/27Excel EssentialsExcel Power Moves5/28Insights from the Field

SPRING INTO GROWTHCOSERV ACADEMYCOSERV ACADEMY4/2Increase Focu s & Avoid Dist ractions4/8Ou tlook Tips & Tricks4/1 7Deal with Con flict4/22Resilience Revolu tion4/22Crucial Convers ationsView more detailsin the 2025Course Catalog.We want to hear from you! If you recentlyattended a CoServ U class, and haven’tcompleted the survey yet, please take afew moments to do so. Your feedbackdirectly influences the quality andeffectiveness of our classes, helping ustailor future sessions to better serve you.FEEDBACK SURVEYT R A I N I N G & D E V E L O P M E N TDUE: 4/30/2025MONTHLY TOPIC TRAININGTOPIC APRIL2025INFOSECAs we enter April, the season of renewal is upon us, making it the ideal time for alittle “spring cleaning” in our professional development. With the first quarter ofCoServ U wrapping up, we’re taking a moment to reflect on our progress andprepare for even more learning ahead. More training opportunities are coming,and your feedback continues to shape the future of our program. Let’s embracethis season of growth together—refreshing our skills, renewing our goals, andgetting ready for what’s next!APRILUpcoming Events

The concept of a growth mindset, introduced by psychologist Carol Dweck, is the belief that ourabilities, intelligence, and skills are not fixed—they can grow with effort, learning, and perseverance.Growth Mindset: “I can develop my skills through learning and practice.”Fixed Mindset: “I’m either good at this or I’m not.”By adopting a growth mindset, we open ourselves up to challenges, seek feedback, and embraceopportunities for development rather than fearing failure.Spring Cleaning for the Mind: Embracing GrowthSpring is often associated with cleaning and renewal—why not apply the same principle to ourmindset and professional growth? Here are a few ways we can refresh our approach to learning anddevelopment:W H A T I S A G R O W T H M I N D S E T ?W H A T I S A G R O W T H M I N D S E T ?2025M O N T H L Y N E W S L E T T E RPlanting the Seeds of GrowthWhat new skills or knowledge do you want to cultivate this quarter?How can you take small, consistent steps to reach your learning goals?Shedding Limiting BeliefsAre there any self-imposed barriers holding you back? (e.g., “I’m not good at this.”“I’ve never done this before.”)How can you replace these thoughts with growth-oriented beliefs?Embracing ChangeJust as the seasons shift, change is inevitable in our professional lives.How can you stay adaptable and see change as an opportunity rather than achallenge?Learning from the StormsSetbacks are part of the journey—what lessons can you take from past challenges?How has constructive feedback helped you grow?By adopting a growth mindset and embracing the opportunities that come with each new season,we position ourselves for long-term success—both personally and professionally.