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MID-YEAR MOMENTUMCOSERV ACADEMYCOSERV ACADEMYHalfway There—Time to Check YourCoServ U CreditsWe’re now at the midpoint of 2025, whichmakes it a great time to check yourprogress toward your annual developmentgoals. All non-supervisory staff are requiredto earn 4 CoServ U Credits by the end ofthe year.To track your progress, head to CoServAcademy, go to...DUE: 6/30/2025MONTHLY TOPIC This month, we’re shifting our focus to growth—both personal and professional.June marks the halfway point of the year, making it a great time to pause, reflect,and realign with our goals. Whether you’re keeping momentum or ready for areset, we’ve got tools to help you stay on track. Read on for insights into thismonth’s training topic, a reminder to earn your CoServ U credits, a quick guide tosyncing your calendar, and a featured resource designed to support your mid-year mindset.COSERV U CREDITS ME > MY DASHBOARD > CREDITSME > MY DASHBOARD > CREDITSNeed a reminder to stay on track?You can now sync upcoming CoServ Academyevents to your Outlook calendar. Need help?Check out our Calendar Sync Guide for step-by-step instructions.

Q U E S T I O N S T O R E F O C U S Y O U R G O A L SQ U E S T I O N S T O R E F O C U S Y O U R G O A L S336/176/24L i v i n g O u r V a l u e sS o l a r 1 0 1M o r e : L e a r n I t B i z L i b r a r y

MENTAL HEALTH MATTERSDUE: 5/30/2025MONTHLY TOPIC COSERV ACADEMYCOSERV ACADEMYA new class andA new class andmore events havemore events havebeen added.been added.We’re excited to welcome Dennis Hall tothe Training & Development team! Witha background in higher education,Dennis will focus on developingCoServ’s leaders and growing ourleadership programs. Stop by to sayhello or drop him a welcome message!This month, we’re focusing on mental wellness in the workplace. At CoServ, webelieve development isn’t just about skills—it’s also about building the emotionalresilience that helps us thrive. Whether it’s burnout, stress, or simply needing amoment to reset, we want you to know: you’re not alone, and support is alwayswithin reach.Meet Dennis: Our New LeadershipDevelopment Specialist

This month’s featured training helps you spot signs of burnout,manage stress, and build emotional agility.H O W D O Y O U R E S E T ?H O W D O Y O U R E S E T ?TRAINING SPOTLIGHTA D D I T I O N A L R E S O U R C E S . . .A D D I T I O N A L R E S O U R C E S . . .5/22 The Cooperative Advantage5/7 Wholesale Power Market5/14 Battling BurnoutLiving Like a Leader5/15 Listening Like a ProWrite to Win5/21 Bridging the Generation al GapPersonal Growth5/27 Excel EssentialsExcel Power Moves5/28 Insights from the Field

SPRING INTO GROWTHCOSERV ACADEMYCOSERV ACADEMY4/2Increase Focus & Avoid Distractions4/8Outlook Tips & Tricks4/17Deal with Conflict4/22Resilience Revolution4/22Crucial ConversationsDUE: 4/30/2025View more detailsin the 2025Course Catalog.We want to hear from you! If you recentlyattended a CoServ U class, and haven’tcompleted the survey yet, please take afew moments to do so. Your feedbackdirectly influences the quality andeffectiveness of our classes, helping ustailor future sessions to better serve you.FEEDBACK SURVEYMONTHLY TOPIC As we enter April, the season of renewal is upon us, making it the ideal time for alittle “spring cleaning” in our professional development. With the first quarter ofCoServ U wrapping up, we’re taking a moment to reflect on our progress andprepare for even more learning ahead. More training opportunities are coming,and your feedback continues to shape the future of our program. Let’s embracethis season of growth together—refreshing our skills, renewing our goals, andgetting ready for what’s next!

W H A T I S A G R O W T H M I N D S E T ?W H A T I S A G R O W T H M I N D S E T ?

THE LUCK OF LEARNINGCOSERV ACADEMYMarch reminds us that success isn’t about luck—it’s about preparation! We’renow in month two of CoServ U, and many are already earning their requiredcredits. Whether you’re growing leadership skills or mastering new techniques,each class moves you forward.This month, we’ll highlight upcoming classes, CoServ U progress, and more. Readon to decide for yourself if success really does come from luck or practice,and if continued learning and staying engaged is worth it in the end.3/5Crucial ConversationsResilience Revolution3/11Deal with Conflict3/12Excel EssentialsExcel Power Moves3/20Insights from the Field3/26Living Our ValuesUpcoming EventsMONTHLY TOPIC DUE: 3/31/2025Some of you have already earned all fourrequired credits for 2025, while othersare pacing themselves for the year. Nomatter your approach, don’t wait toolong—if there’s a course that interestsyou, register now before it fills up!

L U C K O R P R A C T I C E ?L U C K O R P R A C T I C E ?W h a t a r e y o u p r a c t i c i n g ?W h a t a r e y o u p r a c t i c i n g ?

COSERV ACADEMYMONTHLY TOPIC DUE: 2/28/2025February is a month of great minds and big hearts—fromPresidents’ Day leadership to Valentine’s Dayconnections. It’s also the perfect time to kick off CoServ U!With an exciting lineup of sessions—featuring newinsights and returning favorites—this season is allabout empowering you with knowledge and connection.COSERV U BEGINS...Last week, we took it to CoServ Compass fora quick survey. We asked, “How likely are youto register for 2025 CoServ Academy coursesTHIS WEEK?” Here are the results:First Week:Number of Registrants171 EmployeesNumber of CourseRegistrations606 CoursesCurrent Total:Number of Registrants204 EmployeesNumber of CourseRegistrations722 CoursesTake a moment to diveinto our 2025 CourseCatalog and discovercourses.

IN HONOR OFPRESIDENTS’ DAY2/13 Personal Growth2/25 Live Like a Leader2/13 Bridging theGenerational Gap2/11 Listen Like a Pro2/11 Write to Win2/20 Increase Focus &Avoid Distractions2/25 Battling Burnout2/18 The CooperativeAdvantage2/19 Wholesale PowerMarket

COSERV ACADEMYNEW YEAR MAINTENANCE FOR COSERV ACADEMYAs we gear up for 2025, it's time fora little New Year's cleaning atCoServ Academy. Out with the old,in with the new!When you log in next, don't bealarmed if you see fewer courses -especially those you've alreadyconquered. We're just makingspace for all the fresh, excitingcontent coming your way. Andthose credits you've been rackingup? We're hitting the reset button!Your 2024 credits will be zeroedout to make way for shiny new2025 credits. MONTHLY TOPIC Get ready for the CoServ Training Plan, which is set to launch in earlyJanuary through CoServ Compass. We're thrilled to introduce excitingnew courses that will be eligible for CoServ U Credits, as well asadditional features in CoServ Academy. Be sure to keepan eye out for registration, as allcourses will be open soon!THE NEW YEAR BEGINSDUE: 1/31/2025Stay safe and productive this winter withour Cold Stress Awareness course! Learnhow to recognize, prevent, and respond tocold stress in both field and officeenvironments. Protect yourself and yourteam with practical tips to stay warm,comfortable, and ready for any challenge.

COSERV ACADEMYOur On-Demand LearningLibrary! Great courses arepacked with valuableinsights and skills to helpyou grow. Dive in anddiscover something newtoday!Can you believe this year is almostover? Your commitment to learning hasbeen essential in advancing our missionat CoServ. What new skills have weacquired together?Looking ahead to 2025, we have anexciting lineup of training programs andcourses designed to fit your schedules.Let’s take advantage of theseopportunities to grow both individuallyand as a team!Thank you for your dedication to makingCoServ a place where learning thrives.Stay tuned for our 2025 training detailsin early January!MONTHLY TOPIC Click Wisely! Your browsing habitsmatter. Cyber threats can turn a singleclick into a major security breach, bothyour and CoServ’s data are at stake.COMPLETED FOUR ORMORE COSERV U CREDITS89%11%0%COMPLETED 1-3COSERV U CREDITSCOMPLETED ZEROCOSERV U CREDITS REFLECTING ON 2024 AND LOOKINGAHEAD TO 2025

COSERV ACADEMYWednesday11/69:30-11:30amMS Excel ShortcutsWednesday11/612:30-2:30pm MS Excel Formula FixerWednesday11/63-5pmMS Excel Pivot Table MasteryThursday11/79-11amEngineering for Non EngineersThursday11/71-3pmExploring Utility EngineeringTuesday11/129am-12pmThe EQ FactorTuesday11/121-3pm Prepared for PerformanceWednesday11/138-10amSolar 101Wednesday11/139-11amOutlook Tips and TricksThursday11/141-3pmCommunication StylesTuesday11/198:30-9:30amThe Cooperative AdvantageWednesday11/208am-3pmCoServ Experience * indicates that these classes are held live virtually through TEAMS.CLICK HERE TO SEE WHATCLASSES ARE AVAILABLE LAST CHANCE TO GET YOUR COSERV U CREDITS. DO YOU HAVE ALL YOUR CREDITS? MONTHLY TOPICTRAINING UPDATEMake sure you are registered foryour CoServ U classes for 2024.If you find that you cannot attend a class, please remember tounregister. Space is limited, andothers are eager to fill your seat ifyou cannot make it. Kindly take amoment to "unregister," allowingsomeone else to take your place.ZEROCREDITS5%4+CREDITS83%1-3CREDITS11% To track your progress, visit CoServ Academy. Go to Me > My Dashboard, and click on the credits section.The Anti-Harassment and Discriminationtraining was assigned in mid-October topromote a respectful workplace. To alloweveryone sufficient time to complete thisimportant annual training, we will not havea monthly training topic for November. Weencourage you to focus on this trainingduring the month.Monthly training assignments will resumeat the beginning of December. Thank youfor your commitment to fostering apositive environment!

COSERV ACADEMYThursday10/39-11amPower GamesWednesday10/99-11amPowerful Public SpeakingWednesday10/91-3pmListen Up & Read the RoomThursday10/109-11amThe Way We WorkThursday10/101-3pmConflict ResolutionTuesday10/159-11amEngineering for Non EngineersTuesday10/2212-1pmEM4 Power Lunch Body Language and Professional InfluenceWednesday10/231-3pmStrengthen Your RelationshipsThursday10/249-11amYes!Tuesday10/298-9amSharpening Your Financial IQWednesday10/307-8amSharpening Your Financial IQWednesday10/308:30-11:30amInsights from the Field * indicates that these classes are held live virtually through TEAMS.IS YOUR ACADEMY CALENDAR SYNCED TO YOUR OUTLOOK CALENDAR?THE CLOCK IS TICKING; END OF THE YEAR IS NEAR. DO YOU HAVE ALL YOUR CREDITS? ANNUALTRAINING REQUIREMENTMake sure you are registered foryour CoServ U classes for 2024.If you find that you cannot attend a class, please remember tounregister. Space is limited, andothers are eager to fill your seat ifyou cannot make it. Kindly take amoment to "unregister," allowingsomeone else to take your place.ZEROCREDITS10%4+CREDITS77%1-3CREDITS13% To track your progress, visit CoServ Academy. Go to Me > My Dashboard, and click on the credits section.The annual training that is usually doneduring EDD has now been moved online.For the month of October, the monthlytopic will be replaced by the additionalannual training requirement of Anti-Harassment & Discrimination Trainingthrough CoServ Academy. Please keep aneye out for this assignment throughCoServ Academy. You will have onemonth to complete this required training,which is mandatory for all employees.

COSERV ACADEMYWednesday9/49-11amGas & Electric BasicsWednesday9/41-3pmOverview of M365 ApplicationsTuesday9/109-11amCommunication StylesThursday9/129-11amSolar 101Wednesday9/189-10:30amWholesale Power MarketTuesday9/248am-3pmCoServ ExperienceWednesday9/259:30-11:30amPrepared for PerformanceWednesday9/251-4pmThe EQ Factor * indicates that these classes are held live virtually through TEAMS.The September Monthly TrainingTopic will be assigned September1 through CoServ Academy. Don'tforget to complete this trainingby the end of the month. COSERV U CREDITSMONTHLY TOPICMake sure you are registered foryour CoServ U classes for 2024.60% have met their 4requirements. To track yourprogress, visit CoServ Academy.Go to Me > My Dashboard, andclick on the credits section.ZEROCREDITS20%4+CREDITS60%1-3CREDITS19%ON-DEMAND LEARNINGDon’t forget to exploreour On-DemandLearning Library!Great courses arepacked with valuableinsights and skills tohelp you grow. Dive inand discoversomething new today!

COSERV ACADEMYWednesday8/79-11amCommon Sense Conflict ResolutionWednesday8/71-3pmThe Way We WorkWednesday8/218:30-9:30amThe Cooperative AdvantageWednesday8/289-11amExploring Utility EngineeringThursday8/299:30-11:30amMS Excel ShortcutsThursday8/2912:30-2:30pmMS Excel Pivot Table MasteryThursday8/293-5pmMS Excel Formula FixerThe August Monthly Training Topic willbe assigned August 1 through CoServAcademy. Don't forget to complete thistraining by the end of the month. HOW MANY COSERV U CREDITS DO YOU HAVE MONTHLY TOPICWe are at the halfway point of 2024. Just areminder that all non-supervisory staff must earn4 CoServ U Credits. Currently, 48% of the requiredstaff have finished all four credits. To track yourprogress, visit CoServ Academy. Go to Me > MyDashboard, and click on the credits section.ZEROCREDITS29%4+CREDITS48%1-3CREDITS23% remainingclasses availablefor 2024 here.

COSERV ACADEMYTuesday7/99:30-11:30amListen Up & Read the RoomTuesday7/91-4pmPowerful Public SpeakingThursday7/119-11amPower GamesThursday7/111-3pmEngineering for Non EngineersTuesday7/168:30-9:30amThe Cooperative AdvantageWednesday7/179-11amYes!Wednesday7/171-3pmGas & Electric BasicsWednesday7/248-9amSharpening Your Financial IQThursday7/257-8amSharpening Your Financial IQThursday7/2512-1pmEM4: Power LunchesTuesday7/309-11amStrengthen Your Relationships* indicates that these classes are held live virtually through TEAMS.The JulyMonthly TrainingTopic will beassigned July 1through CoServAcademy. Don'tforget tocomplete thistraining by theend of themonth. DON’T FORGET TO COMPLETE YOUR COSERV UCREDITS FOR 2024!Checkingyour creditsis easy. Clickhere to learnthe threesimpleclicks tocheck howmanycredits youhave. MONTHLYTOPIC