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INTERIORDESIGNINVESTMENTGUIDE...be surrounded by beauty.MOUNTAINLUXEINTERIORS.COMINTERIOR DESIGN INVESTMENT GUIDE

WELCOMEAt Mountain Luxe Interiors, we believe there is a sublimetransformation that takes place in the soul when people aresurrounded by beauty.Thank you for considering Mountain Luxe Interiors for yourproject. We understand you're preparing to invest in a projectthat will be a source of beauty and comfort for many years tocome, and we take our role in that seriously. In addition to providing a luxury service, we understand that clientsare still seeking clarity and a pragmatic approach to theirinvestment. In this guide, not only will you find information aboutinvestment costs for an interior design project but also about oursignature design process, as well as details about our team, ourservices, and more. We are here to guide you through this process to help establishan investment that will lead to the home you desire. Christine Heartsill

INTERIOR INVESTMENTGUIDELINESMOUNTAINLUXEINTERIORS.COMINTERIOR DESIGN INVESTMENT GUIDEYou deserve to have unique spaces that reflect yourpersonality and style. We understand the importance of transparency and strive toprovide an understanding of typical costs for design fees andfurnishings to help bring your dream space to life therefore,we work with you to identify the best investment range foryour vision. However, we ask our clients to allow us to designtheir ideal solution and we can then reverse engineer at thatpoint if we need to. With that said, it's helpful to have an understanding of typicaldesign fees, as well as costs for the elements needed tocreate a dream home which is why we created thisINVESTMENT GUIDE to shed some light on those aspects ofan interior design project.

INVESTMENT BASICSWH E N WOR KI N G WI T H M OU NT A IN L U XE IN TE R IO RSD E S I G N F E E SIn order to employ our Full Service Interior Design, the per roominvestment starts at $35,000 for furnishings and decor and our designfees start at $5000 and are billed as a flat fee of the overall costs of thespace depending on several factors and the scope needed to create yourdream space. Design fees will be outlined in your Design Fee Proposalfollowing your In-Home consultation. (We also have a couple of fabulousa la carte services available so ask us about those when you book aDiscovery Call!) Construction Design Services are billed in a similarfashion but with a flat fee percentage of the square footage of the build.O V E R A L L P R O J E C T I N V E S T M E N TOur clients typically have furnishing budgets beginning at $35,000 orrenovation | build budgets beginning at $75,000 depending on the spaceand scope of work.P R O D U C T SWe source from a variety of local and to-the-trade vendors and price ourproducts so they are competitive with retail. Invoices for furnishings aredue before order placement. R E C E I V I N G & W H I T E G L O V E I N S T A L L A T I O N The advantage of our Full Service Interior Design is that items areshipped to our receiving warehouse so they can be received, inspected,and stored until the “Big Reveal”. When your home is ready for softfurnishings, the receiving warehouse will provide white glove deliveryand assembly and we will be there to install it all for you! Shipping and white glove delivery fees are between 15-20% of the furniture investment.

FURNITURE INVESTMENTEVERY PIECE IS CHOSEN WITH YOUR LIFESTYLE IN MINDBelow is a general idea of how much our clients usually invest in their furniture. Depending on your needs and investment range, we love toblend bespoke pieces, retail finds, and unique vintage items for every design, ensuring that it's a reflection of your desires for your home coupledwith our design flair and creativity. We often take a “hi-low” approach to design, sourcing higher-end items in some cases blended with lower-costitems in others but when all is done it is perfect for you!SOFASECTIONALLOUNGE CHAIROTTOMANCOFFEE TABLETABLE LAMPFLOOR LAMPCONSOLE TABLEAREA RUG 9X12DINING TABLEDINING CHAIRS, EACHBUFFETCHANDELIERBAR STOOLS, EACHKITCHEN PENDANT$3,500-10,000$4,800-13,000$1,500-6,000$900-3,000$1,000-3,000$350-1,100$500-2,000$1,000-6,000$2,000-15,000$1,900-10,000$500-2,000$1,000-3,000$900-5,000$400-1,500$500-1,500DESKKING BEDQUEEN BEDTWIN BEDNIGHTSTANDMIRRORPILLOWSCUSTOM DRAPESOFF-THE-SHELF DRAPESDRAPERY HARDWAREWOVEN SHADESROMAN SHADESSHUTTERSARTWORKACCESSORIES/ROOM$1,200-4,000$2,000-5,500$1,500-4,200$1,300-3,000$900-3,000$500-2,000$100-450$1,500-5500+$1,000+$700+$350+$850+$550+$600-3,000+$1,500+ MOUNTAINLUXEINTERIORS.COM

“From start to finish, Christine was amazing. She had my homelooking fabulous in no time! She was sensitive to the things thatwere important to me, and she hit the nail on the head as far asmy vision. I highly recommend Christine will be booking againsoon to do other rooms in my home.”Client loveF R O M T H O S E W H O W E H A V E H E L P E D . . . B E S U R R O U N D E D B YB E A U T Y .• K E L L E Y P . H O U S T O N T X •

BEFORE YOU'RE A CLIENT01 DISCOVERY CALL, complimentary In this complimentary 20 minute phonecall, we'll discuss your project goals,timeline, and investment. We answer any questions you may haveabout how to work with us as well as sharea little more about our design process.Once we are done chatting, you will thenbe ready to schedule your in-homeconsultation!G E T T I N G T O K N O W Y O U02 IN-HOME CONSULTATION, $450During this two-hour in-home consultation,we'll walk through your home, take notes,learn about your vision and desire forthose spaces, and gather the informationwe need to prepare a proposal for yourproject. Prior to the in-home consultation, you willreceive a client questionnaire via emailwhich will help us get to know more aboutyou and your family.03 DESIGN FEE PROPOSALAfter the in-home consultation, we willthen provide you with a design feeproposal as well as our overall strategy tohelp you bring those spaces to life throughour design expertise.Once approved, you'll receive a contractand invoice to officially confirm your spoton our design calendar.MOUNTAINLUXEINTERIORS.COMONCE YOU'RE A CLIENT01 GETTING STARTED DETAILS Once it's official, we'll schedule your in-home kickoff meeting and send overadditional details to help us understandyour design style, lifestyle, and goals. E V E R Y P R O J E C T B E G I N S W I T H Y O U02 KICKOFF MEETINGDuring this 90-minute in-home meeting,we'll take pictures and measurements,catalog your existing furniture, ifapplicable, and get to know you and yourfamily.03 DESIGN PHASEWith a full understanding of your lifestyle,design aesthetic, and goals, we'll move intoour detailed design phase to prepare theperfect plan for your space.

0 1 | D E S I G N P H A S E This phase includes: In-home kickoff meetingCreation of floor plans andelevationsSourcing of furniture, fixtures,and samplesMeeting with trades to prepareestimatesIn-home or in our studio designpresentationDesign support & revisionsTimeline:Depending on the scope of work,this phase may take 4-6 weeks orlonger from the date of your kickoffmeeting.OUR DESIGN PROCESS 0 2 | M A N A G E M E N T P H A S EThis phase includes:Ordering and purchasing itemsCoordinating and managingtradesVisiting the project to overseework being done Coordinating deliveries andshipmentsProviding status updatesthroughout your projectTimeline:Depending on the scope of work,this phase may take 12-16 weeks, orup to a year.0 3 | I N S T A L L A T I O N P H A S E This phase includes:Coordination of white glovedelivery of your goodsOnsite management by ourteam on your install dayHand-selected accessories tocomplete your spaceStyling of your finished roomsPost-install design supportTimeline:Depending on the size of yourproject, there may be more than oneinstallation.MOUNTAINLUXEINTERIORS.COMH O W I T A L L G E T S D O N E

O U R C O M M I T M E N T T O Y O UProactive communication is essential to keeping your projectrunning smoothly. It is our goal to provide clear and frequentupdates so you always know the progress of your project. B U S I N E S S H O U R SOur business hours are Monday - Friday 9:00 am to 4:00 pm,and you can always expect a response to your emails andphone calls during this time. P R O J E C T C O R R E S P O N D E N C EEmail is our preferred method of communication so we havea record of everything happening with your project. EachFriday, you'll receive a personalized email providing clarityinto our progress, detailing any decisions we need from you,and sharing what's next. To provide you with a streamlined and stress-free designexperience, we limit text messaging to quick turnaroundsituations and do not use texts or social media messages forproject correspondence. COMMUNICATION I S K E Y T O A S U C C E S S F U L P R O J E C T

FREQUENTLY ASKED QUESTIONSS O Y O U K N O W W H A T T O E X P E C THOW MUCH SHOULD I BUDGET?We work with clients in a few different ways so we canaccommodate different budgets. For our full-service design, ourclients typically have furnishing and project budgets beginningat $35,000. We charge a flat fee for our design services and you’llknow the design fee upfront at the time we start your project.Our Full-Service Interior Design fees begin at $5,000.WILL I RECEIVE YOUR TRADE DISCOUNTS?We are fortunate to have relationships with so many talentedvendors and we love incorporating custom and one-of-a-kindpieces to make every design unique. It is our policy to price theirproducts competitively with retail to reflect the time andfinancial commitment required for these relationships.Our pricing includes our team managing the entire ordering,tracking, and installation process for you, so you never have tolift a finger. CAN YOU USE MY EXISTING PIECES?While we do our best to incorporate heirlooms and antiques intoyour design if they are compatible with the layout of the spaceand your design aesthetic, we cannot guarantee the inclusion ofyour existing pieces.HOW MUCH TIME DOES THIS PROCESS TAKE?Every project is unique and we’ll provide an estimated timelinein your proposal. The design phase takes anywhere from 2-6months. From there, ordering, furniture production, shipping,and project management can take anywhere from 16-24 weeks ormore. A typical furnishing project takes about 4-12 months from start tofinish, and a renovation or build project can take a year or more.We recommend securing a designer 6-8 months in advance ofany upcoming deadlines. MOUNTAINLUXEINTERIORS.COM

HOW OFTEN CAN WE TALK?Once we've officially started your project, we're available byemail during business hours and are happy to schedule callsto talk through any questions you have about the process.We’ll find out upfront how involved you want to be and howoften you want updates, then we’ll manage thecommunication from there so you can enjoy the processwithout overwhelm or anxiety.CAN YOU RECOMMEND A CONTRACTOR/TRADES?Partnering with professional tradespeople is a crucial part ofour process. We'll work with our team of trades to prepareestimates for the work we recommend and oversee theirprogress throughout your project. If you are already workingwith a licensed contractor, your proposal will detail how we'llcommunicate and collaborate with their team to ensure aseamless process.WHAT IF I DON'T LOVE THE DESIGN?The research phase of every project is incredibly detailed andthorough so we have a complete understanding of yourdesign style and lifestyle. Every proposal includes a certainnumber of reselections. In cases where you are unsure of anitem and it's something we know you'll love, we'll state ourcase as to why it's "the one" for you. These items areoftentimes the ones our clients tell us they love most. WHAT IF THERE ARE ISSUES? We'll be working closely together for an extended period oftime, and there may be delays or frustrations along the way. Itis our commitment to manage any issues and provide openand honest communication so you are never left in the dark.We pride ourselves on providing an enjoyable and seamlessexperience and a beautiful end result. FREQUENTLY ASKED QUESTIONS (cont’d)SO YOU KNOW WHAT TO EXPECTMOUNTAINLUXEINTERIORS.COM

meet your designerO W N E R , P R I N C I P A L D E S I G N E RHi! My name is Christine Heartsill, and I am so happy to have thisopportunity to introduce myself to you. I have been in interior design, remodeling, and newconstruction for over 25 years and during that time, I haveworked closely with homeowners as well as builders to fashionfabulous dream homes for happy clients. My flair for design, coupled with years of constructionexperience, allows me to effectively transform even the mostchallenging spaces into stunning, highly desirable, and one-of-a-kind surroundings. I can’t wait to help you...MOUNTAINLUXEINTERIORS.COMINTERIOR DESIGN INVESTMENT GUIDE...be surrounded by beauty.

HOURS OF OPERATIONMONDAY- FRIDAY9:00 AM - 4:00 PMINTERIOR DESIGN INVESTMENT GUIDENext StepsWe are honored to be considered for your project and would love to learn moreabout you and your family.The next step from here is to schedule a 30-minute complimentary phone call sowe can talk more about your goals, budget, and timeline and answer any questionsyou have about working together. You can find a date and time that work for yourschedule by clicking the button below.If after the call we'll provide details for booking your in-home consultation. Thank you again for taking the time to reach out. We look forward to hearing fromyou. book discovery call