Privacy Notice This is the privacy notice of Carys Ellis-Thomas (‘I’, ‘my’, or ‘me’). This notice sets out my privacy policy regarding your personal data that I collect, store, transfer, use or otherwise act on. It tells you about your privacy rights and how the law protects you. In the context of the law and this notice, ‘personal data’ is information that clearly identifies you as an individual person or which could be used to identify you as such if combined with other information. Acting in any way on personal data is referred to as ‘processing’. Except as set out below, I do not share, or sell, or disclose to a third party, any information collected through my website. Personal data I process 1. How I obtain personal data I obtain your personal data through two means: directly from you, and as a result of your use of this website. 2. Types of personal data I collect directly When you make an enquiry about my services or make a preliminary booking you provide me with information about yourself and your event which includes personal data. If I provide my services to you then it is very likely that you will provide further personal data to me relating to your event, people attending the event and your wishes. 3. Types of personal data I collect from your use of my website
By using my website, I process: • technical information about the hardware and the software you use to access my website and use my services, including your Internet Protocol (IP) address, your browser type and version and your device’s operating system • usage information, including the frequency you use my services, the pages of my website that you visit, whether you receive messages from me and whether you reply to those messages The bases on which I process information about you The law requires me to determine under which of six defined bases I process different categories of your personal data, and to notify you of the basis for each category. If a basis on which I process your personal data is no longer relevant then I shall immediately stop processing your data. If the basis changes then if required by law I shall notify you of the change and of any new basis under which I have determined that I can continue to process your information. 4. Information I process because I have a contractual obligation with you If I enter into a contract with you, then in order to carry out my obligations under that contract, I must process the information you give me. I process this personal data on the basis of ‘contract’ – that there is a contract between us, or that it would be reasonably expected that I use the information before I enter into a legal contract. I shall continue to process this information until the contract between us ends or is terminated by you or by me under the terms of the contract. 5. Information I process with your consent
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse my website, you provide your consent to me to process information that may be personal data. Wherever possible, I aim to obtain your explicit consent to process this information, for example, I ask you to agree to my use of non-essential cookies when you access my website. I continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists. You may withdraw your consent at any time by instructing me. However, if you do so, you may not be able to use my website or my services further. 6. Information I process for the purposes of legitimate interests I process some personal data on the basis of ‘legitimate interests’ - that there is one or more good reasons for me to do so. Where I process information on this basis, I do after having given careful consideration to: • whether the same objective could be achieved through other means • whether processing (or not processing) might cause you harm • whether you would expect me to process your data, and whether you would, in the round, consider it reasonable to do so For example, I may process your data on this basis for the purposes of: • record-keeping for the proper and necessary administration of my business • responding to unsolicited communication from you to which I believe you would expect a response • exercising my legal rights, including to detect and prevent fraud and to protect my intellectual property • insuring against or obtaining professional advice that is required to manage business risk • protecting your interests where I believe I have a duty to do so
7. Information I process because I have a legal obligation Sometimes, I must process your information in order to comply with a statutory obligation. This may include your personal data. How and when I process your personal data 8. When you use my services When you make a booking enquiry or hire me I process the personal data that you have provided directly to me on the basis that there is, or is soon to be, a contract between us. 9. When you communicate with me When you contact me, whether by telephone, through my website or by email, I process the personal data you have given to me in order to reply with the information you need. I may keep personally identifiable information associated with your message, such as your name and email address so as to be able to track my communications with you and provide you with a high-quality service. 10. Cookies Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit a website that uses them. They allow information gathered on one web page to be stored until it is needed for use at a later date. They are commonly used to provide you with a personalised experience while you browse a website, for example, allowing your preferences to be remembered. They can also: provide core functionality such as security, network management, and accessibility; record how you interact with the website so that the owner can understand how to improve the experience of other
visitors; and serve you advertisements that are relevant to your browsing history. Some cookies may last for a defined period of time, such as one visit (known as a session), one day or until you close your browser. Others last indefinitely until you delete them. Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use. Your web browser may support a plug-in or add-on that helps you manage which cookies you wish to allow to operate. The law requires you to give explicit consent for use of any cookies that are not strictly necessary for the operation of a website. This website is hosted by Wix, which uses cookies for a number of different reasons including for security purposes; for monitoring the performance of this website; and for providing a good experience for visitors. You can read more about how Wix uses cookies at https://support.wix.com/en/article/cookies-and-your-wix-site 11. Personal identifiers from your browsing activity Requests by your web browser to my servers for web pages and other content on my website are recorded. I record information including as your geographical location, your Internet service provider and your IP address. I also record information about the software you are using to browse my website, such as the type of computer or device and the screen resolution. I use this information in aggregate to assess the popularity of the webpages on my website and how I perform in providing content to you. However, such information is aggregated and anoymised and does not identify you as an individual. Other matters 12. Your rights
The law requires me to tell you about your rights and my obligations to you in regard to the processing and control of your personal data. I do this now, by requesting that you read the information provided at https://www.knowyourprivacyrights.org 13. Data may be processed outside the UK My business is based in the UK. My website hosting provider, Wix, has headquarters in Israel. Israel is considered by the United Kingdom to offer an adequate level of protection for the personal information of UK residents. Your personal information may be stored through Wix’s data storage, databases and the general Wix applications. Data is stored on secure servers behind a firewall. Your data may be maintained, processed and stored by Wix and their authorised affiliates and service providers in the United States of America, in Europe (including in Lithuania, Germany and Ukraine), in Israel, and in other jurisdictions as necessary for the proper delivery of their services and/or as may be required by law. Wix affiliates and service providers that store or process your data on Wix’s behalf are each contractually committed to keep it protected and secured, in accordance with industry standards and regardless of any lesser legal requirements which may apply in their legal jurisdiction. Wix’s full privacy policy can be viewed at: https://www.wix.com/about/privacy 14. Control over your own information It is important that the personal data I hold about you is accurate and up to date. Please inform me if your personal data changes. At any time, you may contact me to request that I provide you with the personal data I hold about you. When I receive any request to access, edit or delete personal data I first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
Please be aware that I are not obliged by law to provide you with all personal data I hold about you, and that if I do provide you with information, the law allows me to charge for such provision if doing so incurs costs for me. After receiving your request, I will tell you when I expect to provide you with the information, and whether I require any fee for providing it to you. I remind you that I are not obliged by law to delete your personal data or to stop processing it simply because you do not consent to me doing so. While having your consent is an important consideration as to whether to process it, if there is another legitimate basis on which I may process it, I may do so on that basis. If I continue to process it, I shall tell you on which basis I do so. 15. Complaining If you are not happy with my privacy policy, or if you have any complaint, then you should tell me. When I receive a complaint, I record the information you have given to me on the basis of consent. I use that information to resolve your complaint. If your complaint reasonably requires me to notify some other person, I may decide to give to that other person some of the information contained in your complaint. I do this as infrequently as possible, but it is a matter for my sole discretion whether I do give information, and if I do, what that information is. If a dispute is not settled then I hope you will agree to attempt to resolve it by engaging in good faith with me in a process of mediation or arbitration. If you are in any way dissatisfied about how I process your personal data, you have a right to lodge a complaint with the Information Commissioner's Office (ICO). This can be done at https://ico.org.uk/make-a-complaint/. I would, however, appreciate the opportunity to talk to you about your concern before you approach the ICO. 16. Retention period Except as otherwise mentioned in this privacy notice, I keep your personal data only for as long as required: • to provide you with the services you have requested • to comply with other law, including for the period demanded by tax authorities
• to support a claim or defence in court 17. Compliance with the law This privacy policy complies with the law in the United Kingdom, specifically with the Data Protection Act 2018 accordingly incorporating the EU General Data Protection Regulation (‘GDPR’) and the Privacy and Electronic Communications Regulations (‘PECR’). 18. Review of this privacy policy I shall update this privacy notice from time to time as necessary.