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Meals from the Heart Chef-Led Guidelines

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Volunteers make a $350 donation and our chef plans the menu, buys the ingredients, and leads your group in creating a delicious meal for families. Volunteer Requirements Please limit your group to a maximum of 8 people, including adult chaperones, when children are part of the group. Children under 10 years of age are not permitted in the kitchen. Volunteers between the ages of 10-15 must be accompanied and supervised by adult chaperones (1:1 adult-to-child ratio). Volunteers between the ages of 16-18 require at least one adult chaperone for the group. Meet Chef Melissa Chef Melissa carries the belief that food is one of the simplest and most powerful ways to care for others. Her passion for cooking began while working at a childcare center, where she saw how a thoughtful meal could spark joy, build connection, and bring comfort. She is honored to serve families during difficult times by preparing meals that feel familiar, welcoming, and made with heart. Thank you for your support of Ronald McDonald House® Louisville’s Meals From The Heart program! For a families of a seriously ill or injured children, a delicious meal after a long day at the hospital provides the nourishment they need to get through their days and stay close when it matters most. 550 S. First St. • Louisville, KY 40202 • 502.581.1416 “Everyone goes through different challenges and experiences, so [being here] helps me better understand the struggles and strength of others, and how I can show up better for them and make a difference in someone's life through food, connections, and support.” -Chef Melissa Meals from the Heart with Chef Melissa

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Locate the set of three blue doors on the front of our building and enter through the one on the far left - you may need to buzz in. Guests 18 or older must sign in via our Lobby Guard system, which will run a public sex offender check. Individuals who appear on the national sex offender registry will be denied entrance to our House. Groups should arrive together at 4 pm for a brief orientation before you start cooking. If you need to arrive later, let our House Programs Coordinator know. Meals are served buffet-style. When you are ready to serve your meal, Chef Melissa will make an announcement to families. Complete clean-up duties (doing dishes, putting away leftovers, tidying dining room, etc.) before your group leaves. Dates available: Sunday-Thursday Meal: Dinner Arrival time: 4 pm Serving time: 6 pm Clean-up time: 7 pm 550 S. First St. • Louisville, KY 40202 • 502.581.1416 Meal Times Contact Grace Hargreaves, House Programs Coordinator G race@ronaldmcdonaldhouselouisville.org • 502.371.1446 Meals from the Heart with Chef Melissa Health and Safety Guidelines If a member of your group is not feeling well or has been exposed to a contagious disease, we ask that they stay home for the safety of our families. Hair must be tied back and covered with a hair covering, this includes a hat or bandana. Hair and beard nets are provided in the kitchen, if needed. Everyone working in the kitchen should wear closed-toe shoes. Wear provided aprons and gloves while handling and preparing food. Chef Melissa is food safety certified and will be in the kitchen with you.

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First St. in Louisville, KY. Metered street parking around the House is available, as well as the nearby YMCA paid lot. If your group must cancel, please contact Grace Hargreaves, House Programs Coordinator, at Grace@ronaldmcdonaldhouselouisville.org or 502.371.1446 as soon as possible so we can make alternative arrangements. If you cancel within one week of your meal, we will be unable to refund your donation. Our staff and House volunteers will make sure your gift still provides a warm meal for families on the scheduled meal date and time. Exceptions may be made for inclement weather at the discretion of Ronald McDonald House Louisville. Your group is welcome to stay and eat with our families once your meal is served. Please be aware that not all families arrive at the same time to eat. Families will slowly trickle in as the evening progresses. Many will enjoy the leftovers for a late dinner or lunch the next day. Keep food safe! In every step of food preparation, follow the four guidelines to keep food safe: Clean—Wash hands and surfaces often. Separate—Don't cross-contaminate. Cook—Ensure proper temperatures, checking with a food thermometer. Chill—Refrigerate promptly. We’d Love to Hear About Your Experience! Tag us on your social media – @ronaldmcdonaldhouselouisville #LoveServedDaily #MealsFromTheHeart #ChefMelissaLou Send an email, photo, or video to our Communications team at communications@ronaldmcdonaldhouselouisville.org and share a little about your experience. Follow and Share - @ronaldmcdonaldhouselouisville Meals from the Heart with Chef Melissa 550 S. First St. • Louisville, KY 40202 • 502.581.1416 Things to consider