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CHILD DEVELOPMENT PROGRAMfor Center-Based ProgramsMAACproject.org/HeadStart760.471.4210

Welcome to MAAC Child Development ProgramDear Parents/Guardians, We extend a warm welcome to your family as you embark on an exciting journey with us at MAAC. We're thrilled to have your family join our enriching community. At MAAC, we're committed to providing your child with a nurturing environment where they can learn, grow, and flourish. Our dedicated team is here to support your family every step of the way. Together, we will create meaningful experiences and lay the foundation for a bright and successful future among our youngest learners. MAAC is a private, non-profit social service agency operating federally-funded Head Start and Early Head Start and California state-funded preschool programs across San Diego’s North and South County for eligible families with children from birth to five years of age (0-5). MAAC CDP offers a range of program options to deliver the best quality child and family support services possible. We provide comprehensive services to infant and toddler children (birth to 3 years of age) through the following program options for Early Head Start: y Full Day Center-Based Program (up to 10 hours a day) y Full Day Family Child Care Program (up to 10 hours a day)We also offer comprehensive services to preschool children (3 to 5 years of age) through the following Head Start program options: y Part Day Extended Center-Based Program (up to 6.5 hours a day) y Full Day Center-Based Program (up to 10 hours a day) y Full Day Family Child Care Program (up to 10 hours a day)To maximize the benefits of quality care and education for children in our program, qualifying families may be enrolled in both Head Start and State Preschool at specific full day sites. These “blended” programs allow families to receive both Head Start and State Preschool services to enrich and extend the program operating hours. Please make note if your child is enrolled in both Head Start and State Preschool programs.MAAC CDP offers family members opportunities and support for growth and change, recognizing that each family can identify their strengths, needs, and interests and provide opportunities to be fully engaged. Our program philosophy recognizes that each parent/guardian is the primary educator of their children. This handbook is designed to provide you with information about our program and answer questions you may have. Please contact your Center Director with any concerns, questions, ideas, or feedback. Thank you for being a part of the MAAC CDP family; we hope that you and your family have a wonderful learning experience with us this program year. Sincerely, Alexis Aviña, Ed.D, MPH Chief Early Childhood Education Officer MAAC

Table of ContentsMAAC 1MAAC Mission 1MAAC Vision 1MAAC Board of Directors 1Admissions Statement 1Program Options 2The Full Day Option 2The Part-Day Extended Option 2Child Care Centers 2Family Child Care Homes 2MAAC Operates and Contracts with Licensed Programs 3Head Start and Early Head Start Months of Operation 3Enrollment 3Enrollment for Children with IEP or IFSP 4California Department of Education, California State Preschool Program (CSPP) 4Disenrollment of Services 5Re-Enrollment or Recertification of Child/Family 6Children Turning Three Years Old 6Transition from Early Head Start (0-3 years old) to Head Start (3-5 years old) 6Transitioning from Head Start to Elementary School 7Attendance 7Importance of Maintaining Regular School Attendance 7Excused Absences include: 8Unexcused Absences 9Abandonment of Services 9Emergency Information 9Court Orders 10Pick-Up & Drop-Off of Children 10Accepting and Releasing Children 10Sign In & Out Procedure 11Tardiness 11Children’s Health & Safety 11Daily Health Screening 11Positive Guidance for Children 11Process for a Child’s Safe Participation in the Program 12Experience & Training of Staff 13National Association for the Education of Young Children (NAEYC) Statement of Commitment 13Children’s Information 13Physical Exams 13Immunization 14Clothing 14Medications 14Drop-Off & Pick-Up 14Photo/Video Release 14Sunscreen 15Provision of Diapers/Baby Wipes 15Parent Concerns 15Uniform Complaint Procedures for the California State Preschool Program 15Early Childhood Education 16The Creative Curriculum 16Desired Results Developmental Profile (DRDP) 17Individual School Readiness Goal 17Parent Teacher Conferences & Home Visits 17Developmental Support Services for Children with Exceptional Needs 18Children with Exceptional Needs 18Developmental Screenings 18Ages and Stages Questionnaire (ASQ) 18Referrals 18Mental Health Services 19Family & Community Engagement 19Classroom Volunteers 20Immunization Regulations for Volunteers 20Resources at 2-1-1 San Diego 20Electronic Communication to Families 20Family Newsletter 21Family Partnership Agreement Process 21School Readiness Take Home Activities (Family Fun Packs) 21ReadyRosie Parent Engagement On-line Application 21Parent Advisory Committee/Parent Center Committee (PAC) 21Policy Council & Parent Advisory Committee 22Fathers in Action 23Next Level: Parent Workforce Development Program 23In-Kind / Non-Federal Share Requirement 24Health Services 25Early Head Start Screening Requirements 25Head Start Screening Requirements 25Physical Exam 26Dental Exam 26Diagnosed Health Conditions 26Reporting Exposure to Communicable Diseases 27Head Lice 27Nutrition & Food Services 27Meals & Snacks 27Family Style Meal Service 27Infants 28Special Dietary Needs 28Children’s Birthdays 28USDA Nondiscrimination Statement (12-9-22) 29Family Information 29Code of Conduct 29Mandated Child Abuse Reporting Policy 30Fraud 30Non-Harassment Policy 30Open Door Policy 31No Religious Instruction or Worship 31Parents’ Responsibilities 31Children’s Personal Rights and Parent’s Rights 31Violence-Free Programs 33Child Ouch Reports 33Center Unusual Incident / Injury Report 33Emergency Situations 33Transportation Services 34Children Riding the Bus 34Center Field Trips 34Safety on the Bus 34Bus Evacuations 34School Bus Loading Zones & Pedestrian Safety 35Facilities 36Smoke Free Environment 36The Healthy Schools Act 36Location of Programs 38MAAC Child Development Program PY 2024-2025 Family Handbook for Center-Based Programs

Family Handbook for Center-Based Programs Page 1 MAAC Child Development Program PY 2024-2025MAAC MAAC has provided early care and education services to San Diego’s North County communities for over forty-five years. In 2019, we expanded our service area to include locations in South County. We serve diverse populations in our communities, including families who are dual language learners, children and parents with disabilities, and families experiencing homelessness or other challenges. We deliver services to children from birth to age five and expectant parents, preparing them and their families for academic success and success beyond the school years. MAAC staff are responsive to each child’s and family’s unique circumstances and experiences. We provide family-focused resources and support services such as education, health, nutrition, mental health, and social services. At MAAC, we encourage parents to become invested and involved in their child’s education. We provide family education and development opportunities to help parents grow their abilities as their child’s first and life-long teachers. We foster their engagement through workshops, parent-teacher conferences, parent groups, and classroom volunteer opportunities. We champion our parents and families as they gain the confidence and skills to help their children succeed. During the 2021-2022 program year, MAAC’s Child Development Program served 1,391 children and their families across thirty-nine locations in the communities of Carlsbad, Escondido, Fallbrook, Oceanside, Pauma, Rincon, San Marcos, San Ysidro, and Vista. MAAC MissionMaximizing self-sufficiency with families and individuals through high-quality programs and advocacy in our communities.MAAC VisionTo be a regional resource throughout San Diego County that provides high-quality services that are accessible, promote dignity, encourage independence and allows people, regardless of background or history, to create the best lives for themselves, their families, and community.MAAC Board of DirectorsThe Board of Directors is MAAC’s governing body. All members are responsible for gaining a basic understanding of MAAC’s programs and services, and initiating action in support of our mission, goals and programs. This includes assisting in expanding MAAC’s outreach and increasing its visibility and donor support. All board members are volunteers and serve without compensation.For current board membership, please visit https://MAACproject.org/MAAC-BoardAdmissions Statement Early Head Start and Head Start are funded by the U.S. Department of Health and Human Services, Administration for Children and Families. The programs serve eligible families and children, ages 0-5 years. These programs are designed to provide children and their families with comprehensive child and family development services. There is no fee for these services and transportation services are offered but limited to a few center locations.

MAAC Child Development Program PY 2024-2025 Page 2 Family Handbook for Center-Based ProgramsThe California State Preschool Program (CSPP) is funded by the California Department of Education, Early Education Division. This program may add an additional 3-hours to a child’s daily schedule. CSPP is an early childhood education program that is specifically directed toward school readiness skills. MAAC provides equal treatment and access to services regardless of sex, sexual orientation, gender, ethnic group identification, race, ancestry, national origin, religion, color, or mental or physical disability. MAAC welcomes the enrollment of children with disabilities and understands the requirements to make accommodations for children with disabilities and implements those accommodations. For the most appropriate placement, MAAC CDP assists in determining whether a specific program option can meet your child’s health, physical, developmental, and emotional needs. Accommodation can also occur when an infant who turns 2 years needs to stay in the infant classroom based upon their developmental needs. MAAC CDP assesses each child individually to ensure appropriate placement. Program OptionsOur program supports children and families to be ready to succeed in school and in life through learning experiences tailored to their current developmental abilities. These programs may be provided in different settings according to your needs, including Family Child Care Home locations and Head Start and Early Head Start centers. Our program serves families from diverse cultural backgrounds and who speak different languages. There are several options for families to choose from: The Full Day Option y Is up to 10 hours a day, 5 days a week, Monday through Friday (excluding holidays, school breaks, and staff training days). Available at our MAAC CDP Centers, Partner Centers and Family Child Care Homes. y Is prioritized for families that are working full time, attending school/vocational program, incapacitated to the extent that the parent’s ability to provide care for the child is significantly limited, foster children, families experiencing homelessness, protective service or at risk. The Part-Day Extended Option y Is up to 6.5 hours a day, 5 days a week, Monday through Friday (excluding holidays, school breaks, and staff training days). Available at some MAAC CDP centers. Child Care CentersMAAC CDP operates licensed child care centers. Centers are operated in commercial sites and are staffed by state qualified staff including: y Center Directors y Teachers y Associate Teachers Family Child Care Homes MAAC CDP contracts with Family Child Care Homes in the community to offer parents a choice of the Family Child Care program. y Family Service Staff y Program Aides y Kitchen Aides

Family Handbook for Center-Based Programs Page 3 MAAC Child Development Program PY 2024-2025Children are cared for in a nurturing home setting, for up to 10 hours per day, 4-5 days per week. Family Child Care provides services for children ages birth (0) to five (5) years in a full day option. Family Child Care Homes are licensed and operated by the person(s) living in the home. To access a Family Child Care Home, families are asked to complete both MAAC CDP and Family Child Care Home enrollment documentation. Family Child Care Providers meet or exceed both state licensing and federal Head Start teacher requirements. MAAC Operates and Contracts with Licensed ProgramsAll Centers and Family Child Homes are licensed by the California Department of Social Services - Community Care Licensing (CCL), Our classrooms with California State Preschool Programs follow the guidelines established by the California Department of Education (CDE).All applicable State and Federal representatives, including Head Start, CCL and CDE, have the right to enter a center or Family Child Care Home at any time. y Any duly authorized officer, employee, or agent of the department may, upon presentation of proper identification, enter and inspect any place providing personal care, supervision, and services at any time, with or without advance notice, to secure compliance with, or to prevent a violation of, this act or the regulations adopted by the department pursuant to the act. y The authorized representative has the authority;  To interview children or staff without prior consent .  To inspect, audit, and copy child or childcare center records upon demand during normal business hours. Records may be removed if necessary for copying. y The Center shall ensure that provisions are made for:  Private interviews with any children or staff members.  The examination of all records relating to the operation of the child care center. Head Start and Early Head Start Months of Operation y The Early Head Start Program is for children under 3 years of age and operates from July to June. y The Head Start Program is for children 3 to 5 years old and operates from August to June. Enrollment To determine eligibility in the Head Start program, all applicants must meet federal age and eligibility requirements set forth by the federal regulations. Eligible applicants are placed on a prioritized waitlist at the site of their choice and ranked per the program’s established selection criteria determined based on the community needs assessment. Recruitment and placement of eligible families on the program’s waitlist is ongoing throughout the program year. In this regard, the waitlist order is subject to change as eligible families are added to the waitlist. When an opening is available, MAAC CDP accesses the prioritization waitlist and contacts families. Applicants selected for enrollment are asked to complete an enrollment packet. The packet includes a child physical exam form which asks for the child to complete a physical examination by a licensed physician. The form must be returned with the child’s immunization record including a tuberculosis (TB) clearance.

MAAC Child Development Program PY 2024-2025 Page 4 Family Handbook for Center-Based ProgramsAfter eligibility is determined, priority for enrollment is given to eligible children and families with the greatest needs based on the selection criteria. When an opening is available, MAAC CDP accesses the prioritization waitlist and contacts families. Applicants selected for enrollment are asked to complete an enrollment packet. The packet includes, but is not limited to: y Notification of Parents’ Rights (LIC 995) y Personal Rights (LIC 613A) y Identification and Emergency Information 1520 Child Plus (LIC 700) y Consent for Emergency Medical Treatment H-243 (LIC 627) y Child’s Preadmission Health History H-201 (LIC 702) y Physician’s Report H-201B (LIC 701) y Individual Infant Sleeping Plan N-615 EHS (LIC 9227) if child is under 2 years old Enrollment for Children with IEP or IFSP MAAC CDP serves children with special needs and no child will be denied enrollment because of a disability. MAAC CDP ensures all children with special needs can participate in all aspects of the program in an inclusive environment. For children with an Individualized Education Plan (IEP) or Individualized Family Service Plan (IFSP), MAAC CDP supports individualizing educational services based on the child’s goals.California Department of Education, California State Preschool Program (CSPP)MAAC CDP has a contract with the California Department of Education to offer additional preschool services at many of our centers. This program is called the California State Preschool Program (CSPP). To access this state grant, many families are asked to enroll in both Head Start and CSPP. This “blended” program provides services to enrich the program including supplies, staff training, and state resources. Enrollment in California State Preschool Program (CSPP) To determine eligibility in CSPP, all applicants must meet state age and eligibility requirements set forth by the state regulations. Eligible applicants are then placed on a prioritized waitlist at the site of their choice and ranked per the CSPP Ranking Table (family size and income). Once enrolled in CSPP, the child remains eligible for the remainder of the program year and the following program year, as long as the child is age eligible. Children under these current programs have priority into CSPP: y Child Protective Services y At-Risk of abuse, neglect, or exploitation y Child with exceptional needsFamilies under these current programs have priority into CSPP: y Homelessness – Families experiencing inadequate living situations y Enrolled and receiving any of these means-tested government programs:  Medi-Cal  CalFresh

Family Handbook for Center-Based Programs Page 5 MAAC Child Development Program PY 2024-2025  CA Food Assistance Program  Women Infant Children (WIC)  Federal Food Distribution Program on Indian Reservations  Head Start or Early Head Start  CalWORKS A family is considered to meet all eligibility and need requirements for those services for no less than 24 months until their next certification or until the family income exceeds the State Median Income (SMI) threshold set forth by the State Superintendent of Public Instruction. If income exceeds the SMI during the family’s 24-month certification, it must be reported to the Center Director within 30 days, at which time Center Staff reevaluates eligibility. To view the most current SMI, visit the CDE website: https://www.cde.ca.gov/sp/cd/ci/allmbs.asp Notice of Action (NOA) (CSPP) The Notice of Action form is used to communicate confirmation of your application for CSPP services with the date to begin receiving services or if services have been denied. The Notice of Action is also used to communicate any changes in service and termination of services. y Type of NOAs (CSPP)  NOA: Application for Services  Within 30 calendar days of the parent(s) signing the application for services (form 9600), a written statement known as the NOA will inform the parent of the decision to approve or deny services. (Title 5 18094)  NOA: Changes to the Service Agreement  A NOA will be provided, Recipient of Services when changes are made to the service agreement. (Title 5 18119) Such changes may include but are not limited to: y A change of childcare days y Re-certification of eligibility y Dis-enrollment/Termination of service Parent Rights to Appeal an NOA (CSPP) Once you have received your Notice of Action, you have the right to appeal the decision by submitting the second page of the notice completed within fourteen (14) calendar days of the date the NOA was given to the parent(s) or nineteen days if mailed by the U.S. Postal Service. The agency has ten (10) calendar days within receipt of this appeal notice to set an appeal hearing. Within ten (10) days of the hearing, the agency shall mail or deliver to you a written decision. See the back of the NOA for further details on appealing. Disenrollment of Services y Family request to disenroll:  Families can disenroll from the program at any time. Please contact the Family Service Staff or the Center Director to let them know when the last of services will be. y Agency disenrollment policy: If a decision to dis-enroll a child from the program is made by the Director of the Child Development Program or designee, it will be implemented in accordance with, but not limited to, the following:  Failure to comply with the Attendance Policy. (Families will be given opportunity to establish regular attendance and will be withdrawn from the program only when they are unwilling or unable to participate).

MAAC Child Development Program PY 2024-2025 Page 6 Family Handbook for Center-Based Programs  Abandonment of care, which is defined as absences without communication to the program for 30 consecutive calendar days.  Non-compliance of agency policies and procedures.  Knowingly misrepresenting eligibility, using incorrect or inaccurate information to obtain a benefit that the parent would otherwise not be entitled to receive (refer to Fraud Statement, page 31). Re-Enrollment or Recertification of Child/Family y Returning Family  A family who discontinued services for any reason, can reapply by completing a new application and provide all documentation as required to determine eligibility. y Families 3-year anniversary  Families with children returning for a third year will need to go through the eligibility and enrollment process to continue services.  MAAC CDP reserves the right to contact employers to verify income and work eligibility informed consent from the parent/guardian. Children Turning Three Years OldFamilies with children enrolled in Early Head Start will need to complete a transition application as soon as the child is 2 years and 9 months. This application determines eligibility for the Head Start program. There is no guarantee of a Head Start space for a child turning 3 years old who qualifies for the program. However, MAAC CDP assists families in developing a transition plan and exploring alternative childcare options as needed. MAAC CDP will make every attempt to transfer qualified children who turn 3 years after September 1st to a Head Start center. Families found to not qualify due to income or who choose not to apply are given notification of the date of their child’s last day in the program. Family Service Staff will work with the family to make every attempt to ensure other childcare has been arranged. Family may become community family for one of MAAC’s CDP contracted Family Child Care Homes, if the provider has space available and both family and provider agree to continue the care arrangements. Transition from Early Head Start (0-3 years old) to Head Start (3-5 years old) Families with children enrolled in Early Head Start will need to complete a transition application as soon as the child is at or older than 2 years and 9 months. This application determines eligibility for the Head Start program. There is no guarantee of a Head Start space for a child turning 3 years old. However, MAAC CDP assists families in developing a transition plan to transition to our Head Start program and exploring alternative childcare options.When your child is age 2 years and 6 months (30 months), Teachers/Family Service Staff will begin to discuss with your family the transition to Head Start or another preschool program in the community. Applications will be taken for all children who are age eligible to transition to Head Start for the upcoming school year beginning in March with current eligibility information. Children who will be 3 years old by December 1st and qualify will be enrolled in a Head Start Program at the start of the school year (if availability permits). They will not be re-enrolled in Early Head Start. The State of California License determines the age and capacity for each center. This will determine how long your child will be able to stay at the current center in the current classroom.

Family Handbook for Center-Based Programs Page 7 MAAC Child Development Program PY 2024-2025Due to an increase in circumstances or income, we recognize that families may no longer meet the income guidelines for Head Start services when their child turns 3 years. Many families may need and be qualified for other subsidized childcare. Families are provided with referrals and are encouraged to apply for subsidies while their child is in Early Head Start as these programs often have waiting lists. Transitioning from Head Start to Elementary School Kindergarten transition occurs throughout the school year providing you and your child the opportunity to be prepared. MAAC CDP promotes and supports the transition process by encouraging families to have continued involvement and advocacy in their children’s education. A kindergarten teacher or school administrator will be invited to speak at a parent meeting. This person will give an orientation to the Elementary School system and let you know what is to kindergarten. The staff will provide educational activities and information to assist you in preparing your child for the transition. y Kindergarten Age Requirement  Districts must admit children at the beginning of the school year (or whenever they move into a district) if they will be five years of age on or before September 1 (EC Section 48000[a]). y Transitional Kindergarten Age Requirement  Transitional Kindergarten is the first year of a two-year kindergarten program that uses a modified kindergarten curriculum that is age and developmentally appropriate.  Each elementary or unified school district must offer transitional kindergarten classes for all children eligible to attend.  A child who completes one year in a transitional kindergarten program, shall continue in a kindergarten program for one additional year. A child is eligible for transitional kindergarten if they have their fifth birthday between September 2, 2024, to June 2, 2025. Before the end of the school year, your child will visit a local kindergarten classroom. This visit helps to familiarize your child with the daily routine of the kindergarten class. In addition, you and your child’s teacher will complete an information letter that will be forwarded to your child’s new school. This letter gives you the opportunity to share information about your child’s school readiness, and anything else you feel the teacher needs to know to make your child’s transition to kindergarten a success. If you need assistance in finding a before-and after-school childcare provider for your child, please ask your Family Service Staff for a list of programs in your area. AttendanceImportance of Maintaining Regular School AttendanceMAAC CDP welcomes your child to attend every day we are open. Maintaining regular daily attendance helps your child receive all the planned educational experiences offered. MAAC CDP encourages you to bring your child to school unless illness or unforeseen circumstances prevent your child from attending. Attending school regularly provides the best consistency and routine for children, which we believe is fundamental to strong development at this early, formative age.It is important that your child attend school each day and that parents work in collaboration with the center staff to maintain the

MAAC Child Development Program PY 2024-2025 Page 8 Family Handbook for Center-Based Programschild’s regular daily attendance. For your child to receive the full benefit of their early childhood education experience it is important that your child attend every day the center is open, unless illness or unforeseen circumstances prevent your child from attending. Parents/guardian are responsible to notify the center staff each day when the child is absent. Research shows that missing 10% of preschool (irregular attendance = two days per month= absent 24 days per year = Your child’s learning is 1 month behind their peers) y Make it harder to develop early reading skills. y Make it harder to get ready for kindergarten and first grade. y Develop a poor attendance pattern that’s hard to break. The routines your child develops in our program will continue throughout school. You can make the most of preschool by encouraging your child to attend every day! We care about the safety of your child. If your child is unexpectedly absent and we have not heard from you, you will receive a call from the center within one hour of start time. If you are having challenges with getting your child to school every day, contact the Family Service Staff to discuss how MAAC CDP can support you to improve your child’s attendance. After three (3) consecutive unexcused absences or if attendance is irregular and you have not notified your child’s center, you will receive a home visit. The teacher and/or Family Service Staff will meet with you to discuss ways to improve your child’s attendance and discuss ways that the program can support you to ensure regular attendance. If regular attendance cannot be established, another child on the priority list must be given the opportunity to enroll in the program. Families will be given the opportunity to establish regular attendance and will be withdrawn from the program only when they are unwilling or unable to participate. Excused Absences include: 1. Family Emergency/Temporary Family Situation A Family emergency/Temporary Family Situation is a sudden event that makes it difficult for the child to attend. Family emergencies shall include:  Illness/quarantine of sibling or relative within the child’s home  Absences due to a death or hospitalization of a child’s immediate family  Incarceration of parent/guardian  Eviction of families from housing where enrolled child lives  Disaster (such as flooding, road closure, fire, an event that makes home inhabitable)  Transportation issues that prohibit the parent from bringing the child to the center (such as auto accident, breakdown, public transportation delays)  Appointment for social services (such as WIC, CalFresh, CalWORKs), education and special education services  Court appearance  Hospitalization of a family member

Family Handbook for Center-Based Programs Page 9 MAAC Child Development Program PY 2024-2025Family emergency for unplanned situations of a temporary nature including, court appearance, death, accident, hospitalization of a family member, no transportation or illness of sibling. Other emergency situations include home eviction, house fire/flood, road closure. 2. Court Ordered VisitationA court ordered visitation is defined as time spent with a parent or relative as required by law. A copy of the court order mustbe provided and maintained in the child’s file. Custody arrangements are not the same as visitation.3. HealthHealth of the child or parent/guardian includes:a. Illness/ailmentb. Medical, dental, mental health, counseling, and/or therapy appointmentc. Communicable diseased. Injurye. Hospitalizationf. Quarantine4. Best Interest of the Child (CDE-certified children only)For children co-enrolled in the Head Start and CSPP program: Limited to ten (10) days per program year (July 1 to June 30) Visiting a relative or close friend, vacation/gathering time with family, birthdays, religious observance, holiday or ceremony,time with a non-custodial parent, staying home with family after the birth of a new brother/sisterUnexcused Absences Any absence other than those described above as “excused absences” are considered unexcused. In order to avoid unexcused absences, you must notify the center on the days your child is absent. Abandonment of ServicesMAAC CDP documents every attempt to contact parents if a child does not attend school. When the family has not been in communication with the center for three (3) consecutive calendar days and has not notified the center staff of the reason for not using services, the center staff will continue to attempt to contact the parent through a variety of communication methods (phone, text, email, mail, or a home visit). If center staff reach the parent, a plan is developed to support your child’s regular attendance. If a parent cannot be reached or the attendance plan cannot be achieved or followed, the child may be withdrawn from the program. MAAC CDP ensures all resources are provided and staff has been diligent in their effort to support the family in the child’s attendance before a child is withdrawn.Center staff inform parents that failure to communicate with the center may result in termination of services. MAAC CDP will send a notice to disenroll the family based on “abandonment of care” when there has been no communication with the center staff for a total of 30 consecutive calendar days. Emergency Information

MAAC Child Development Program PY 2024-2025 Page 10 Family Handbook for Center-Based ProgramsIf your child becomes ill or injured while at the center, you will be notified and either you or someone on your emergency list must come for your child immediately. It is very important that your emergency card is kept current. If there is any change to the emergency contacts, please notify your child’s teacher, Family Service Staff, or the Center Director as soon as possible. We will also request updates during the Home Visit or Parent/Teacher conference. Court Orders Parents must notify their Center Director or Family Child Care Provider if court orders, including a restraining order, are obtained for any individual that regularly interacts with the child. MAAC CDP staff will follow all restraining orders to ensure the safety of all involved. The Center Director or Family Child Care Provider will need a current copy on file. In accordance with Megan’s Law, registered offenders may not drop off or pick up their children or be within 200 feet of any MAAC facility. MAAC CDP will not provide character statements or testimony for parents undergoing separation/divorce. Pick-Up & Drop-Off of ChildrenAccepting and Releasing Children It is the responsibility of each parent/legal guardian or person authorized by the parent, to arrive at the site with the child at the time class begins, and to pick up the child immediately following their class session. Arriving and departing on time every day will set up a predictable routine for your child. Predictable routines build trust and self-confidence. When children arrive at the center late, they may begin to believe that school is not important. When children are late being picked up, they may become anxious attending school because they don’t know when they will be going home. If you or your authorized person will be late picking up the child, you must call the center as early as possible or before the end of the class session. MAAC CDP must ensure that children are only released to a parent, legal guardian, or other individual identified in writing by the parents or legal guardian. It is required to have authorized individuals other than the parents listed to pick up the child in the emergency contact. We will follow instructions on all valid court orders/restraining orders. If a parent or legal guardian requests that one of the child’s parents not be allowed to remove their child from the center, a court order will be required. Otherwise, all parents who can provide proper identification will be allowed to pick their child up from the center. At pick up time, your child will not be released to anyone not authorized. Parents are asked to update authorized pick-up information on an on-going basis. We require a minimum of two (2) people that we may contact to pick up your child in case of an emergency. If parent/guardian must send someone other than the ones listed on the emergency forms, they must give written permission, otherwise child will not be released. Phone calls are not acceptable. Anyone authorized to pick up your child who is unfamiliar to the staff must bring a photo ID. Anyone authorized to pick up your child must be at least 18 years of age and must show valid identification.

Family Handbook for Center-Based Programs Page 11 MAAC Child Development Program PY 2024-2025If we do not hear from you once your child’s class session is over, our staff will take the following steps: y Try to call you on all phone numbers on file at the center y Call the emergency contact names to arrange for pick up y As a last resort, with the Director of Child Development or designee’s permission, they will call the local police or sheriff’s department. Sign In & Out Procedure The parent or authorized adult must sign in their child at school arrival and sign out at departure using their full legal signature and time. For children riding the bus: y At the bus stop, the parent or authorized person will sign the child in and out. y At the center, program staff will sign the child in and out. If your child has been ill or has sustained any physical injury you must notify the teacher before signing in. Tardiness If there is pattern of late pickups after hours of operation, the Center Director will schedule a meeting with you to identify solutions. Children’s Health & Safety We need your help to keep all children safe during drop-off and pick-up times. All parents and children must wash their hands upon arrival at the center. y Please supervise your child(ren) at all times. They should be with you at all times. y Children may not climb or run to the doors or gates. y Please Do Not let your children unlock or open the outside gates on their own. y Please Do Not unlock or open gates for children other than your own. y Thank you for doing your part to keep children safe! Daily Health Screening To help prevent the spread of children’s diseases, MAAC CDP requires that each child receives a daily health check upon arrival at the center. No child will be accepted without contact between center staff and the person bringing the child to the center. The person bringing the child to the center must remain until the health check has been completed and the child is accepted. Children will not be accepted if they show early signs of illness: y Gastro-intestinal nausea, vomiting diarrhea, abdominal pain y Throat and neck redness, spots, sore throat, infected tonsils, swollen glands y Eye discharge and/or redness y Skin rashes, spots, eruptions, etc. y Hair lice/nits, infected areas on scalp y Nose discharge or earache with symptoms such as fever, coughing, or other symptoms y Temperature fever over 100 degrees FPositive Guidance for ChildrenMAAC CDP uses positive child guidance to assist children in developing self-discipline and self-regulation skills. Children need to be

MAAC Child Development Program PY 2024-2025 Page 12 Family Handbook for Center-Based Programsoffered choices and opportunities to make decisions. Center staff use positive language at school to help children become more confident and independent. When teachers tell children what they can do, children begin to manage themselves, classroom routines and interactions with peers. For example: y A child who is throwing sand on the playground can be shown that, instead, they can use a shovel to put the sand in a bucket. The teacher might say, “If you want to play with the sand, you can fill this bucket. Would you like a blue bucket or this red one?” In this way, the teacher honors the child’s interest, but directs them to a more appropriate play choice. Staff model behavior by: y Listening to children and responding with respect. y Modeling patience and positive reactions to children’s behaviors, providing children with words to describe their feelings and actions. y Redirecting frustration and aggression, using gentle reminders when appropriate. y Positive attention focused on desired behaviors with less attention toward inappropriate actions. y Teaching children the desired behaviors and what to do when strong emotions arise. To build mutually respectful, trusting, and nurturing relationships with children, MAAC CDP staff do not use verbal, physical, or emotional punishment, nor a threat of attack or violence toward children, as a form of discipline. Similarly, we do not allow anyone, including parents, to do so within our program. We work with children and their families to find alternatives that are culturally sensitive and age appropriate. Children who display inappropriate or aggressive behavior in the classroom or on the bus need everyone’s support in changing the undesired behavior. A Behavior Management Plan will be used to help the child develop socially acceptable positive behaviors. For more information on the Behavior Management Plan, see the Mental Health section of this handbook. Process for a Child’s Safe Participation in the Program A child who displays persistent and/or serious challenging behavior that disrupts the safety or learning of themselves or of other children will be offered support through various systems. Our centers follow Head Start and CDE requirements and recommendations for children who have persistent and serious challenging behaviors. If a child exhibits persistent and serious behaviors, MAAC CDP will: y Expeditiously pursue and document reasonable steps to maintain the child’s safe participation in the program, including, but not limited to, consulting with the child’s parents or legal guardians and teacher, and, if available, engaging an early childhood mental health consultant. y Provide written notice of the process programs must follow to the parents or legal guardians of a child exhibiting persistent and serious behaviors. This must include a description of the behaviors of the child and the program’s plan for maintaining the child’s safe participation in the program. y If the child has an IFSP or IEP, the staff, with written parental consent, must contact the agency responsible for the IFSP or IEP to seek consultation on serving the child. y Consider, if appropriate, completing a comprehensive screening to identify the needs of the child, including, but not limited to:  Screening the child’s social and emotional development using resources such as, but not limited to, the “Ages & Stages Questionnaires: Social-Emotional” and the Centers for Disease Control and Prevention’s (CDC) “Learn the Signs. Act Early.” Materials.  Referring the child’s parents or legal guardians to community resources.  Implementing behavior supports within the program.

Family Handbook for Center-Based Programs Page 13 MAAC Child Development Program PY 2024-2025 If an agency has expeditiously pursued and documented the above reasonable steps to maintain the child’s safe participation in the program and determines that the child’s continued enrollment would present a serious safety threat to the child or other enrolled children, the program may refer the parents or legal guardians to other potentially appropriate placements, the local childcare resource and referral agency, or other referral service available in the local community, and, to the greatest extent possible, support direct transition to a more appropriate placement. Experience & Training of StaffMAAC CDP is committed to quality early childhood education and the staff who teach in the classroom. Each classroom is staffed by a teacher who holds a college degree or the minimum college requirements of education and experience per the Head Start standards and Community Care Licensing. MAAC CDP staff continuously: y Attend meetings, trainings, conferences, and workshops to support continuous professional growth. y Plan and implement activities appropriate to the needs of the children, including individualizing the lesson plans to meet each child’s learning capabilities. y Meet as a team formally and informally to provide feedback, recognition, and to support program needs. National Association for the Education of Young Children (NAEYC) Statement of Commitment All Centers and their staff follow these NAEYC commitments: y “As an individual who works with young children, I commit myself to furthering the values of early childhood education as they are reflected in the NAEYC Code of Ethical Conduct.” y “To the best of my ability, I will ensure that programs for young children are based on current knowledge of child development and early childhood education.” y “Respect and support families in their task of nurturing children.” y “Respect colleagues in the field of early childhood education and support them in maintaining the NAEYC Code of Ethical Conduct.” y “Serve as an advocate for children, their families, and their teachers, community, and society.” y “Maintain high standards of professional conduct.” y “Recognize how personal values, opinions, and biases can affect professional judgment.” y “Be open to new ideas and be willing to learn from the suggestions of others.” y “Continue to learn, grow, and contribute as a professional.” y “Honor the ideals and principles of the NAEYC Code of Ethical Conduct.” Children’s InformationPhysical ExamsMAAC CDP centers are licensed to operate by the California Department of Social Services; Community Care Licensing Division. Part of having this license requires that every child enrolled in the center receives a physical exam and Tuberculosis clearance within the first 30 days of enrollment by a licensed medical (see Health Services section for more information).

MAAC Child Development Program PY 2024-2025 Page 14 Family Handbook for Center-Based ProgramsImmunizationAll immunizations must be up to date prior to school entrance. MAAC CDP enforces the California Immunization Law: “No Shots, No School” (see Health Services section for more information).ClothingThe first day your child attends school please bring a complete set of clothing that will remain at school in case of an accident. If it is necessary for the center to provide clothing, we request you return it as soon as possible. Please put your child’s name on all clothing. We cannot be responsible for lost items. Comfortable clothing that is washable and easily managed by the child is recommended. We recommend that you not send your child to school in special occasion clothing. For the safety of your child, children are required to wear socks and closed-toe shoes with non-slip soles to school. NO flip-flops, plastic or open sandals are allowed. The wearing of jewelry by children can present a potential hazard, in that it can easily get caught in clothing and cause choking and tearing injuries. If a child arrives wearing jewelry, the child is encouraged to remove the item(s) and put in a safe place or will be given to the parent/carer at pick up.MedicationsThe center may not administer any medication, including over-the-counter medication without written authorization from a physician and parent or guardian. Medication must be labeled and have the name of the child who will be receiving the medication. (see Health Services section for more information and instructions)Drop-Off & Pick-Up Children must be picked up prior to the end of assigned classrooms ending time. If you are unavoidably delayed, you must make arrangements for your child to be picked up by an authorized adult and notify the center as soon as possible. (see Accepting and Releasing Children for more information) In our Full Day Program & Family Child Care Homes, the schedule allows time for every child to rest up to 2 hours per day. A mat or cot and sheet are provided. However, if your child has a special blanket, he/she may bring it to school to use. If your child does not wish to sleep he/she may rest quietly on the mat and read a book or listen to music. Community Care Licensing requires that all children be offered an opportunity to nap/rest (Section 10123{b}).Photo/Video ReleaseWe frequently take pictures of the children while they are playing in the classroom, on the playground and on field trips. We use these pictures/video for program trainings, on the child’s cubby, center displays, and photo albums, as well as for MAAC CDP newsletter articles, annual report and recruitment materials. We will ask you to sign a release permitting us to take and use photos of your child. These will usually be taken in a group with others or alone .To ensure the privacy of the children and families enrolled we ask that you refrain from taking any pictures on our premises or during field trips that include images of children other than your own child. This request also applies to audio or video recordings of children and posting on social media.

Family Handbook for Center-Based Programs Page 15 MAAC Child Development Program PY 2024-2025Sunscreen Parents are asked to apply sunscreen for their children before school. When the UV index is high a generic sunscreen will be applied by the teaching team with parent/guardian consent. Sunscreen will be applied as per instructions on the container. Provision of Diapers/Baby WipesFor children who need diapers/pull-ups/wipes, MAAC CDP will provide a generic brand for children at no cost to families during the part of the day that the child is at MAAC CDP or participating in program activities. Parents who prefer a specific brand may provide that brand of diapers/pull-ups/wipes for their child. Parent ConcernsWhile MAAC CDP seeks to provide a positive experience for parents, families and community involved in the program, there may be instances when concerns may occur.MAAC CDP works to quickly and fairly resolve parent concerns or complaints that arise with the program operations at the lowest level. MAAC agrees to provide the necessary forms, procedures and training to effectively implement this policy. The Director of Child Development is the primary responsible agent for overseeing this policy.This policy is posted on the Parent Bulletin Board at each center. Every effort will be made to maintain confidentiality of all parties concerned when dealing with parent concerns. Parents are encouraged to address their concerns by talking to their child’s teacher or Center Director where the child attends. If issues cannot be resolved at the center level, parents are encouraged to submit their concerns/complaints in writing utilizing the Parent Written Complaint form (PE-503) and submit to their Center Director. Steps to address written concerns/complaints: y Step 1: Center Director, other staff (if necessary) and parent meet to come up with a resolution or develop an action plan within five (5) working days of the receipt of the concern/complaint. If parent is satisfied, staff documents resolution. Note: The Director of Child Development will be made aware of concern and progress. y Step 2: If not resolved, Area Manager will be notified to schedule a meeting with the parent within (2) working days. If parent is satisfied, the Area Manager documents resolution. Note: The Director of Child Development will be made aware of concern and progress. y Step 3: If still not resolved, the Assistant Director will be notified to schedule a meeting with the parent within (2) working days. If parent is satisfied, the Assistant Director documents resolution. Note: The Director of Child Development will be made aware of concern and progress. y Step 4: If still not resolved, Director of Child Development will be notified and convene a meeting with the parent within (5) working days. Note: The Director of Child Development will report to the PC Executive Committee the progress of any complaint received. The Director of Child Development will present a resolution to the parent. Child Development’s decision is final.Uniform Complaint Procedures for the California State Preschool ProgramIf the above process for a concern or complaint is unsuccessful, you should then move forward with the Uniform Complaint Procedures outlined below. This is only for families with children enrolled in our CSPP blended program.

MAAC Child Development Program PY 2024-2025 Page 16 Family Handbook for Center-Based ProgramsIndividuals, agencies, organizations, students and interested third parties have the right to file a complaint with the State Department of Education regarding any alleged violation of federal or state laws. Complaints must be signed and filed in writing with the State Department of Education. No local hearing will be conducted; a final written decision will be given by the State Department of Education Child Development Division.California Department of Education Attention: Complaint Coordinator 1430 N Street, Ste. 3410 Sacramento, CA 95814Early Childhood EducationMAAC CDP is an education program. We’ve created a team of specialists, known as the Education team. With the support of this team, MAAC CDP can offer and provide ongoing training to our teachers on the Head Start Early Learning Outcomes Framework (ELOF) and the California Learning Foundations and Curriculum Frameworks. Head Start defines the learning goals for children based on their age and developmental level. These goals cover a wide range of learning in the areas of: 1. Approaches to Learning 2. Social and Emotional Development 3. Language and Literacy 4. Cognition 5. Perceptual, Motor and Physical Development The California Learning Foundations and Curriculum Frameworks is from the California Department of Education includes ideas on how to: y Intentionally integrate learning into children’s play; y Implement child-directed and teacher-guided activities; y Plan environments, interactions, routines, and materials that engage children in learning; and y Individualize curriculum based on children’s knowledge, skills, needs, and interests. The Creative Curriculum Taking into consideration the requirements of the California Learning Foundations and Curriculum Frameworks and the ELOF, MAAC CDP chose the Creative Curriculum as the primary curriculum in the classroom and in Family Child Care program. The Creative Curriculum encompasses all the required standards and areas of learning. The Creative Curriculum builds children’s confidence, creativity, and critical thinking skills through hands-on, project-based investigations. The curriculum creates: y Respects and nurtures individual skill progression for the whole child; y Harnesses the power of play through studies that engage young learners; y Seamlessly connects families to their children’s learning and; y Provides intentional support for every teacher every day.

Family Handbook for Center-Based Programs Page 17 MAAC Child Development Program PY 2024-2025 MAAC CDP believes parents are their child’s first and most important teacher. The Creative Curriculum believes the same. Therefore, MAAC CDP encourages parents to provide ideas and suggestions for classroom activities and to participate in the curriculum activities through creating their child’s School Readiness Goal, and volunteering in the classroom. The Education team trains and provides ongoing support to teachers with the Creative Curriculum. Desired Results Developmental Profile (DRDP) MAAC CDP assesses the development of each child by using the Desired Results Developmental Profile (DRDP). The DRDP is designed for teachers to observe, document, and reflect on the learning, development, and progress of children. The DRDP is completed for each child within 60 days of enrollment, mid- year and prior to the end of the year. The teacher works with parents to ensure the DRDP documents the child progress in the areas of: 1. Approaches to Learning-Self Regulation 2. Social and Emotional Development 3. Language and Literacy Development 4. English Language Development 5. Cognition, Including Math and Science 6. Physical Development-Health Once a DRDP is completed, the teacher will share schedule a Parent-Teacher Conference or Home Visit to review the results and the documentation that was collected to determine the child’s progress. Documentation includes but not limited to: y Photos or videos of the child engaged in a learning activity y Artwork completed by the child y Observations taken by teaching staff y Observation provided by parents Individual School Readiness Goal Teacher and parents collaborate using the data from the DRDP Child Assessment and create goals to support their child’s development. MAAC CDP refers to these goals as Individual School Readiness Goals. The goals are updated throughout the year during regular conversations with parents, and at Parent-Teacher conferences, and home visits. For more ways to support your child’s education, talk with your child’s teacher or Center Director. Parent Teacher Conferences & Home Visits Early Head Start/Head Start regulations require that each child’s teacher meet formally two times per year with the parents/caregivers in their homes and two times per year in the center for a parent and teacher conference. These home visits and conferences are to set School Readiness goals, review your child’s progress, and to share information. Teachers schedule home visits and parent teacher conferences beginning at time of enrollment before winter break, in February/March and before the end of the school year in April/May/June.

MAAC Child Development Program PY 2024-2025 Page 18 Family Handbook for Center-Based ProgramsDevelopmental Support Services for Children with Exceptional NeedsChildren with Exceptional Needs Head Start defines “children with exceptional needs” as a child 0-2 years old with an active Individual Family Service Plan (IFSP), or a child 3 years old or older with an active Individualized Educational Plan (IEP) and receiving early intervention services or appropriate special education. MAAC CDP “the inclusion of children with special needs in an integrated setting.” The basic idea of inclusion is that children with disabilities are CHILDREN first. This includes supporting children in receiving their specialized services and determining the best placement to meet their individual needs. We demonstrate a commitment to early intervention services and support families to fully participate in the development of the IFSP/IEP, as well as assist in the implementation of services. It is important that parents provide updated IFSP/IEP paperwork so that we are aware of services your child is receiving and individualized goals of your child. MAAC CDP staff and/or Developmental Support Services (DfSS) team will: y Promote cooperation, coordination, and collaboration between MAAC CDP and the San Diego Regional Center School District y Modifying the environment to accommodate the child’s individual needs y Individualize activities for children based upon IFSP/IEP goals and objectives y Encourage parents to be strong advocates for their children’s rights y Send referrals to Regional Center/school districts for further evaluation and facilitate the process if needed y Support families and ensure that each child receives the specialized education and supports needed to participate in the program y Attend IFSP/IEP meetings upon request of parents Developmental Screenings The purpose of the screening is to identify children who may need further evaluation and support. You and your child’s teacher will complete the screenings. You are the most important person in your child’s life. You know your child best. You understand your child’s needs and have the most information about – and responsibility for – your child’s growth and development. These screenings are completed with your consent and the results are shared with the family. MAAC CDP uses the Ages and Stages Questionnaire to screen children’s development.Ages and Stages Questionnaire (ASQ) The purpose of the ASQ is to identify children who may need further evaluation and support. The ASQ is designed to provide a “snapshot” of your child’s development in the following areas: y Communication (listening, speaking, observing, etc.) y Gross Motor (crawling, walking, jumping, running, etc.) y Fine Motor (reaching, grasping and manipulating objects with hands, etc.) y Problem Solving (thinking through possibilities, reasoning, logic, etc.) y Personal Skills (critical thinking, adaptability, manners, etc.) y Social and Emotional Development (emotional regulation, relationship skills, friendships, empathy, etc.) ReferralsFamily-friendly activities will be offered to parents to teach in a fun and easy way in supporting their child’s progress in key developmental areas. If concerns are identified in these screening tools, our program offers a referral process for your child to be evaluated to see if he/she qualifies

Family Handbook for Center-Based Programs Page 19 MAAC Child Development Program PY 2024-2025 y Children under 3 receive early intervention service through Regional Center y Children over 3 receive early intervention services through the school districtsAll communication is done confidentially and with the parent’s approval. The DSS team is available to offer guidance, help you advocate for your child and to decide on a plan that works for your family, and will work with teaching staff to ensure your child’s individualized goals are part of their everyday experience in our programs.Mental Health ServicesMAAC CDP supports both the behavioral and mental health for every child and family in our program. Children and families need to have a strong social and emotional foundation in order to be ready for school. Early intervention can make a huge difference in the way children process emotions and learn to self regulate. Program services are designed to promote the health and well-being of children and families. Our goals are to: y Strengthen family relationships y Build positive relationships between children, their peers, and their teachers y Learn about, understand, and express emotions in healthy ways, build social-emotional skills y Enhance positive self-concept y Develop skills to solve challenges and to manage stress If a need is identified, a referral for Mental Health and/or Behavioral Support Services team, or other community resources can be made on behalf of the family. The Developmental Support Services will provide individualized case management and family centered services, as well as strategies to try at home and school. Parents may reach out to MAAC CDP staff when dealing with life stress for support and resources. Positive Behavior Support Our goal is to help your child have successful relationships and learning experiences to support their school readiness. Sometimes a plan is needed to help support and guide children to safer and more socially acceptable classroom behavior. The Positive Behavior Support Plan begins in the classroom when the child indicates a need for additional support. Our job is to learn what behavior is communicating and to teach children to find other ways of getting what they want and need in the classroom through developing friendship skills, managing their own emotions, negotiation, compromise and turn taking.Family & Community EngagementMAAC CDP is committed to engaging families and children to support the family’s well-being. We support and encourage family interactions that build strong parent-child relationships and promote life-long learning. We provide a variety of parent leadership opportunities throughout the program that are flexible while parents engage in advocacy. Some of the parent engagement opportunities include: y Parent teacher conferences y Home visits

MAAC Child Development Program PY 2024-2025 Page 20 Family Handbook for Center-Based Programs y The Policy Council y Center parent meetings y Parent educational workshops y Family engagement events y Classroom volunteer opportunities y Ready Rosie, and take-home family fun packs We encourage families to take advantage of these different leadership opportunities or to participate in any event the program has to offer. Classroom Volunteers MAAC CDP supports parents as their child’s first and most important teacher by maintaining an open-door policy that allows you, as a parent, to visit at any time. You are always welcome and encouraged to participate in your child’s day. It shows your child you support them in their learning adventure and school experience. Immunization Regulations for VolunteersMAAC CDP requires volunteers to be in good health and to have required immunization listed below. If you attended school in this state and need help locating your immunization records, please visit the California Immunization Registry (CAIR). http://cairweb.org/wheres-my-immunization-record/ y Tuberculosis (TB)  TB assessment and/or testing requirements are applicable to volunteers on-site who provide on-site services y Measles (MMR) and Pertussis (Tdap) Vaccination Requirement  All MAAC CDP volunteers must provide vaccination records for MMR and Tdap by one of the following methods; OR  A copy of a Titer Lab Test documenting immunity to measles and pertussis; OR  Affirming that there is a medical reason not to vaccinate you; OR  A statement from a physician affirming immunity to measles. y Influenza (flu) Vaccination Requirement  All MAAC CDP volunteers must provide vaccination record for Influenza ( flu) by one of the following methods:  A copy of a vaccination record showing an influenza (flu) vaccine administered between the dates of August 1 and December 1 of each year; OR  A statement from a physician affirming there is a medical reason not to vaccinate -  A signed statement of declination and declination reason (ask your Center Director for the form) Resources at 2-1-1 San Diego MAAC CDP staff are trained in providing referrals and resources to our families in need. MAAC partners with 2-1-1 San Diego as first step for county resources. Parents can dial 2-1-1 or go online to www.211sandiego.org. For the most popular community resources, please see the back of this handbook for a list of services.Electronic Communication to Families MAAC CDP electronically communicates with families throughout the program year. This allows us to provide all families with fast and accurate messages. We ask that you maintain your contact information, including e-mail address up to date.

Family Handbook for Center-Based Programs Page 21 MAAC Child Development Program PY 2024-2025Parents will receive: y Updates and emergency alerts with any center closures, parent meeting reminders, information related to the center where their child attends, reminders for upcoming family engagement events and updates on MAAC CDPFamily NewsletterA monthly Family Newsletter is shared will all families via email with educational resources, timely articles, job listings, and events happening in the community. y MAAC Parent’s in Action Facebook Group is utilized to communicate with families, in real-time, community resources and events, as well as share updates about the program. The group is open to all MAAC CDP families and can be accessed using the following link www.facebook.com/groups/MAACparentsinaction Family Partnership Agreement Process MAAC CDP staff and partners build relationships with families that will develop into respectful partnerships over time. These partnerships support family well-being and help families to meet their goals for themselves and their children. Your Family Service Staff will meet with you to develop family goals. To help families meet their goals, the program offers a variety of education opportunities such as parenting classes, nutrition education and resource workshops just to name a few. Strong, healthy families give their children the best chance at success in school and in life. School Readiness Take Home Activities (Family Fun Packs) Each center has an activity check out program. Each activity contains a book, instructions and education activities for families to spend quality time together while preparing their child for educational success. Parents are asked to document this time because it helps the program in meeting educational goals for the child and help with meeting in-kind requirements. ReadyRosie Parent Engagement On-line Application MAAC CDP proudly offers free registration to an online software called ReadyRosie, by Teaching Strategies. ReadyRosie is an on-line parent engagement application designed to support parents as their child’s first and most important teacher. y Weekly “modeled moment” videos are sent from ReadyRosie to families via e-mail and/or text message. y Videos and short and provide examples of learning opportunities parents have and do with their children in everyday locations. y ReadyRosie promotes parenting skills in children from birth to Third Grade. y Once parents are connected to ReadyRosie they can continue to use and receive support as they transition from our program to kindergarten and beyond. Parent Advisory Committee/Parent Center Committee (PAC) All parents of currently enrolled children are members of the PAC. The committee meets monthly at a time when is most convenient for the majority of the families at each center. Through the Policy Council and the PAC, parents are empowered to actively participate in the shared decision-making process affecting policy changes in the program. At PAC meetings, parents are encouraged to: y Become a member of the planning team. y Run for and elect Policy Council Representatives and Parent Center Committee officers. y Discuss general program and center information. y Discuss concerns and issues that are specific to their center or option. y Initiate suggestions and help plan specific curriculum activities, and generate topics of interest in the areas of health, mental

MAAC Child Development Program PY 2024-2025 Page 22 Family Handbook for Center-Based Programshealth, parent education, etc. y Learn more about program services, activities, and community resources. Note: Fundraising is not permitted in MAAC CDPPolicy Council & Parent Advisory Committee California State Preschool Program (CSPP) Parent Advisory Committee and the Head Start Policy Council are held together. Representatives from the centers are elected at the parent center committee meetings to serve on the Parent Advisory/Parent Policy Council. The Policy Council agenda includes the following items to ensure that State Preschool issues and policies are addressed: y Updates from the CDE y Report for CSPP Sites y Program Monitoring Reports Additionally, there is a Center Parent Meeting on a monthly basis regarding curriculum and center activities. Parent trainings are provided during these meetings as well. Representatives are elected from each center parent committee at the beginning of the school year to represent their center and serve on the Policy Council. Policy Council members are a part of the collaborative decision-making experience that has made Head Start a success over the past 55 years of its existence. The Policy Council meets monthly to provide formal channels for parent engagement in the decision-making of the program. Standing committees: Personnel, Finance, and Program meet prior to the Policy Council to discuss current issues and program updates. The Policy Council is an excellent opportunity for parents to develop leadership skills and provide a meaningful contribution to our program. The Policy Council works in partnership with key management staff and MAAC Board members to develop, approve, or disapprove: y Funding applications y Program’s philosophy y Criteria for defining recruitment, selection & enrollment priorities y The annual self-assessment y New site locations and program options y As well as other program requirements The Policy Council Representatives also help encourage parents to participate at their centers, take information back and forth to Policy Council and Parent Center Committee. Parents on Policy Council or Standing Committees will be reimbursed for gas and childcare expenses in accordance with approved policies. Childcare is provided onsite for all Policy Council meetings. If I am elected to the Policy Council, I can expect: y To take part in major policy decisions affecting the planning and operation of the program y To help develop adult programs which will improve daily living for my family and myself y To be able to learn about the operation of the Program, including the budget and the level of education and experience required to fill various staff positions

Family Handbook for Center-Based Programs Page 23 MAAC Child Development Program PY 2024-2025 y To take part in planning and carrying out programs designed to increase my skill in areas of possible employment As a Policy Council member, my responsibilities are to: y Represent my center y Share information about my site programs with the Policy Council y Report back to my site what I have learned at t.he Policy Council y Attend all Policy Council Meetings y Participate in Policy Council Committee work y Respect others as I want to be respected y Participate as a responsible member of the Policy Council y Speak the truth y Abide by the Policy Council Bylaws Fathers in Action Father engagement is a vital and integrated aspect of parent, family, and community engagement work. Head Start and Early Start staff engage fathers and father figures as advocates, lifelong educators, and first teachers of their children. Male family members and father figures serve key roles in the healthy development of their children and families and have much to add to their Head Start communities. Fathers in Action is a two-fold approach to male engagement, involving leadership committee and a monthly workshop series. The leadership committee collaborates with MAAC CDP staff to identify opportunities for male caregivers to engage meaningfully in the program and to develop family engagement events, lead efforts to increase MAAC visibility in the community and host monthly workshop series for male caregivers. These workshops include literacy, group discussions with qualified child development staff, information sessions with community partners, or activities for father figures and their children. Please speak to your Family Service Staff or Center Director if you are interested in joining. Next Level: Parent Workforce Development Program Next Level was created for MAAC CDP enrolled families to obtain specific industry-related training, career coaching, and employment-seeking skills. All participants will take a skills course and set specific career goals aimed at completing individualized training, or educational courses. In addition to career pathways such as Health Care or Trade Skills, MAAC will be offering a Child Development Pathway. Program participants will have an opportunity to receive a hands-on classroom training, at their child’s center (eligible participants will receive a stipend). MAAC CDP staff offers supportive services and case management throughout the length of the program. Please let your Family Service Staff know if you are interested or apply using the following link: https://MAACproject.org/nextlevelparent/

MAAC Child Development Program PY 2024-2025 Page 24 Family Handbook for Center-Based ProgramsIn-Kind / Non-Federal Share Requirement Head Start agencies are required to meet a non-federal share requirement. MAAC’s share of the total program cost is also known as the “Matching or In-Kind” portion. The non-federal portion may be provided in cash or in-kind by volunteer services or donated goods. In-kind represents the value of goods and services donated and counted toward the agency’s share of program costs. MAAC CDP encourages volunteer service and donated goods to meet the contractual obligation for the “in-kind” match. Your time is valuable! Please make sure that you sign the volunteer form every time you come to the center to volunteer or fill out an in-kind form when you help the teacher at home with classroom activities. Talk with your child’s teacher, Family Service Staff or Center Director for more ways you can assist us in meeting our in-kind requirement. Please note that due to licensing regulations parents may not bring non-sibling children during class time.

Family Handbook for Center-Based Programs Page 25 MAAC Child Development Program PY 2024-2025Health ServicesEarly Head Start Screening RequirementsScreening & Assessment Tool DescriptionWell baby exam obtained within last 12 months and no later than 30 days from the date of entry into the program.In order to meet State licensing requirements All children attending full day/part day childcare must have current physical exam. Well baby exam must include all screenings required by the State.The Ages and Stages Questionnaire, Third Edition (ASQ-3)ASQ-3 is a developmental screening tool that pinpoints developmental progress in children between the ages of one month to 5 ½ years. The ASQ-3 will be completed by the parent with the assistance of the staff. The Ages & Stages Questionnaire, Social Emotional (ASQ-SE)ASQ-SE is a parent-completed, highly reliable system focused solely on social-emotional development in young children. The ASQ-SE will be completed by the parent with the assistance of the staff.Age appropriate dental screening/exam at 12 months. Every child is required to have an age-appropriate dental screening/exam. At age one, parents are encouraged to take their children to have an age-appropriate screening by dentist. Head Start Screening RequirementsScreening & Assessment Tool DescriptionPhysical examination completed by the first day of school or have an appointment scheduled no later than 30 days from the date of entry into the program.A complete physical exam requires screenings such as HGB, lead, blood pressure, TB clearance, hearing and vision to be completed by the first day of school. This exam is to be done by the child’s primary doctor.Dental examination Every child is required to have an age-appropriate dental screening/exam annually with the 6 month recommended cleaning/follow up. Head Start requires children to have Dental exam with in the first sixty days of the child’s date of entry into the program. Medical or dental follow up If the physical exam or dental exam requires follow up treatment, the follow up must begin within 2 weeks of identified concern.The Ages and Stages Questionnaire, Third Edition (ASQ-3)ASQ-3 is a parent-completed, highly reliable system focused solely on social-emotional development in young children. The ASQ-3 will be completed by the parent with the assistance of the staff.The Ages & Stages Questionnaire, Social Emotional (ASQ-SE)ASQ-SE is a parent-completed, highly reliable system focused solely on social-emotional development in young children. The ASQ-SE will be completed by the parent with the assistance of the staff.Height, Weight, and Hearing screenings Vision ScreeningsCompleted by staff or other trained professionals.

MAAC Child Development Program PY 2024-2025 Page 26 Family Handbook for Center-Based ProgramsMAAC CDP wants to ensure our families and children have access to health and dental services. The Family Service Staff help families access health and dental services. Once a child has access to health and dental services the Family Service Staff will help families ensure children receive exams according to the California Early and Periodic Screening, Diagnosis, and Treatment (EPSDT) schedule and a dental exam beginning at the age of 12 months. Physical Exam MAAC CDP centers are licensed to operate by the California Department of Social Services, Community Care Licensing Division. Part of having this license requires that every child enrolled in the center receives a physical exam within the first 30 days of enrollment by a licensed medical professional which includes up-to-date immunizations per the California Department of Public Health, which includes a complete physical exam with the following: y Immunizations (as required for the child’s age) y Blood pressure check y Hemoglobin assessment y Vision and Hearing screening y Lead Screening for children at 12 and 24 months y Height and weight measurements y Tuberculous (TB) clearance The Family Service Staff help families access appointments for their child’s physical examination. If for some reason a physical or the appointment for the physical cannot be completed within the first 30 days of the child’s enrollment, the child may be temporarily excluded. Annual or required physical examinations are required for enrollment in the MAAC CDP programs. Family Service Staff will assist families in accessing health care to maintain this requirement. Dental Exam MAAC CDP requires a dental exam for children 12 months and older. The Family Service Staff help families access dental care for the enrolled child. Once a child receives their first dental exam, another will be required every 6 months thereafter. If a family cannot access dental treatment for their enrolled child, MAAC CDP may be able to assist in the cost for the child’s dental treatment. The Family Service Staff works with parents to ensure necessary dental treatment is completed for the child. Diagnosed Health Conditions MAAC CDP ensures all families and children feel welcome in our programs. If a child has a diagnosed medical condition, MAAC CDP ensures protocols are in place, so the child is included in all activities and events. MAAC CDP requests parents notify staff of any medical conditions the child has before enrollment or during anytime the child is enrolled with MAAC CDP. MAAC CDP ensures children with required medication receive the necessary accommodations while at school including any prescribed medication or services. Family Staff help families develop an Individual Health Plan to ensure the child receives the required treatment while at school.

Family Handbook for Center-Based Programs Page 27 MAAC Child Development Program PY 2024-2025Reporting Exposure to Communicable Diseases Parents are asked to report any exposure their child had to a communicable disease. The information about the exposure is posted for other parents to take precautions and/or look for signs of the illness in their own child. Names of children or any other personal information are never shared, only communicable disease. Example of communicable diseases include: y Hand and Foot Mouth Disease y Conjunctivitis (pink eye) y Respiratory syncytial virus (RSV) y Strep Throat y Flu or Stomach Flu y Lice If your child has a communicable disease, MAAC CDP asks that you keep your child home and report the condition to the center director. Some communicable diseases may require a medical note for the child to return to school. Family Service Staff are available to help with resources to ensure your child has the necessary treatment. Head LiceHead lice is a common concern in all child development centers. Check your child often to reduce the spread of head lice. If you would like to learn more about head lice ask your child’s Teacher or Family Service Staff for resources on controlling and reducing the spread of lice. More information on treatments can be found in this website: https://www.cdc.gov/parasites/lice/head/treatment.html. Nutrition & Food ServicesMAAC CDP provides nutritious meals and snacks to all enrolled children at no cost . MAAC CDP follows federal guidelines for all meals and snacks to meet 1/3 to 2/3 of the child’s daily nutritional needs. Meals & SnacksMAAC CDP has a contract with the US Department of Agriculture (USDA) which provides a Child and Adult Care Food Program (CACFP) to our children’s meals and snacks. CACFP reimbursement funds to child care centers for the provision of nutritious foods that contribute to the wellness, healthy growth, and development of young children. There is no charge to the families for the meals and snacks served to the children. The CACFP meal pattern varies according to age and types of meals served. The meals and snacks meet 1/3 to 2/3 of the child’s daily nutritional needs.Family Style Meal ServiceMAAC CDP serves meals and snacks Family-Style. Family-Style is defined as: y Each table has all the meal components set out and enough food and milk to provide the required portion of each component to all children at the table. y Children and staff are seated at the table together during meal times. y Children are initially offered the full required portion of each meal component by passing the food portions around to each child or the staff offering to serve the portion.

MAAC Child Development Program PY 2024-2025 Page 28 Family Handbook for Center-Based Programs y Staff actively encourage each child o accept the required portion for each food component and/or encourage the child to try all food and drink offered. It is important for staff to sit at the table with children and serve themselves a child-size portion of the meal/snack when it is available to: y Model good eating habits. y Model good table manners. y Encourage children to eat or try the meal/snack. InfantsAn individual feeding plan will be completed for each infant prior to the child’s first day at the center. Infants are fed in accordance to the plan.The plan will include: y Any instructions from the child’s physician relating to special diet and feeding y Breast milk or formula type y Schedule for introducing solid foods and new foods y Food consistency y Food like and dislikes y Food allergies y Introduction of cups and utensils Arrangements for privacy will be made for mothers who wish to nurse their child at the center or Family Child Care Program. All infants will be held by a staff person or parent during bottle feeding. Children are not allowed to walk and carry a bottle/cup. They will be encouraged to sit in a chair at the table or to be held by an adult. Special Dietary NeedsSpecial dietary needs of children are accommodated according to the child’s doctor’s written recommendation. For example, if your child must drink soy milk or has allergies, a form signed by a doctor is required to offer a replacement to milk. If your child has food allergies, please let us know at first contact with our staff. Meal accommodation is offered to children with special diets and some food preferences. A list of children’s food allergies/sensitivities is posted at the center in the teachers’ and kitchen area to inform all staff. Children’s BirthdaysWe are happy to help celebrate your child’s birthday. If you wish, you may send a pre-packaged store-bought nutritious snack to share. We encourage low sugar and low-fat snacks (fresh fruits, flavored yogurt, muffins). If you choose to send something, please notify your child’s teacher in advance. We receive federal funding to provide snacks and meals, therefore any additional food must be served after the children have received their scheduled snack and/or meals.

Family Handbook for Center-Based Programs Page 29 MAAC Child Development Program PY 2024-2025Non-nutritious food and beverages such as cakes, soda, and other sweets are not allowed. Large portions of these non-nutritious items contribute to childhood obesity, dental cavities and other health related problems. We encourage parents to limit these non-nutritious foods and have them find alternative ways to celebrate their child’s birthday.USDA Nondiscrimination Statement (12-9-22)In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity.Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/ad-3027.pdf, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by:1. Mail:U.S. Department of AgricultureOffice of the Assistant Secretary for Civil Rights1400 Independence Avenue, SW Washington, D.C. 20250-9410; or2. Fax:(833) 256-1665 or (202) 690-7442; or3. Email:Program.Intake@usda.gov This institution is an equal opportunity provider.Family InformationCode of ConductMAAC CDP will provide and encourage an environment of mutual respect both for staff and parents. The Head Start Performance Standards require that programs ensure all staff, parent volunteers, interns, consultants and community volunteers abide by the program’s standards of conduct. These standards specify that all staff, parent volunteers, interns, consultants, and community volunteers will: y Respect and promote the unique identity of each child and family and refrain from stereotyping on the basis of gender, race, ethnicity, culture, religion, or disability; y Follow program confidentiality policies concerning information about children, families, and other staff members;

MAAC Child Development Program PY 2024-2025 Page 30 Family Handbook for Center-Based Programs y Not allow any child to be left alone or unsupervised while under their care; and y Use positive methods of child guidance and not engage in corporal punishment, emotional or physical abuse, or humiliation. In addition, not employ methods of discipline that involve isolation, the use of food as punishment or reward, or the denial of any basic needs. Mandated Child Abuse Reporting Policy Staff members who work with you and your child, care about your health and wellbeing. We are required by law (Penal Code 1116.6) to report any suspected child abuse or neglect. The purpose of the reporting law is to protect the child and to provide support for the family. We must also cooperate with Child Welfare Services and local law enforcement agencies. We understand that parenting is not easy, and we are here to support you by offering guidance in alternative discipline techniques, resources to parenting classes and links to supportive and educational community resources. Fraud Fraud is defined as knowingly or intentionally withholding pertinent materials or information, making any false statements or presenting any false materials or information, as a means of obtaining Head Start and State preschool services. Fraudulent, false, incomplete, deceitful, or misleading information provided to MAAC regarding income, family size, employment, seeking employment, school/training program enrollment and for medical incapacitation that is used to determine initial or on-going eligibility of services may be grounds for termination of child development services and maybe subject to legal actions. Some examples of fraud include, but are not limited to: y Failure to report the actual number of family members living in the household. y Failure to report the actual gross income for the family. y Submitting falsified income documentation. y Submitting falsified employment documentation. Non-Harassment Policy MAAC employees have a critical responsibility for maintaining high standards of honesty, integrity, impartiality, and conduct to assure proper performance of the agency’s business. Any employee conduct that violates this standard will not be tolerated. y Harassment is a form of misconduct that undermines the integrity of the employment or clientele relationship. All employees must be allowed to work in an environment free of unsolicited and unwelcomed sexual overtures. Sexual harassment weakens morale and interferes with the work productivity and is covered under our Non-Harassment Policy. y Harassment on the basis of sex is a violation of Federal and State laws. Unwelcome sexual advances, request for sexual favors, and other unlawful verbal or physical conduct constitutes sexual harassment when 1. Submission to such conduct is made, either explicitly or implicitly, a term or condition of an individual’s employment, 2. Submission or rejection of such conduct by an individual is used as a basis for an employment decision affecting such individual, or 3. Such conduct has the purpose of effect of unreasonably interfering with an individual’s work performance or creating an intimidating, hostile, or offensive working environment. y Any MAAC employee who uses implicit or explicit coercive sexual behavior to control, influence, or affect the career, salary, or job of an employee is engaging in sexual harassment. Similarly, gestures or physical contacts of a sexual nature that are unwelcome and interfere with work productivity constitute sexual harassment. All employees should be aware that such action is subject to appropriate disciplinary action.

Family Handbook for Center-Based Programs Page 31 MAAC Child Development Program PY 2024-2025 y Complaints or concerns about sexual harassment should be directed to the employee’s immediate supervisor or Human Resources Director or designee. Complaints and concerns will be examined and resolved in an impartial, prompt, and confidential manner. Open Door Policy MAAC CDP maintains an open-door policy. Parents have the right to: y Visit their child’s center without advance notice at any time during normal hours of operation. However, access to the centers can be denied when behavior or illness poses a threat to the health and safety of the children, staff, volunteers, and families. y Access can be denied to a non-custodial parent when a copy of a court order is in the child’s file. Access and review their child’s file with the child’s Teacher or Family Service Staff y Give their input and concerns regarding their child, staff, or the facility to the appropriate staff, at an appropriate time, in a respectful manner. y Request a meeting with any staff when they have concerns regarding their child, staff, or the facility. y Volunteer in the classroom. y Be addressed in a respectful manner by everyone who enters the facility. Place their children in a safe and secure environment where they can grow and learn. y Expect that information regarding their child and family be kept confidential and only shared with relevant staff. If information is needed by other entities, MAAC CDP must: y Receive written permission from parent or guardian to disclose confidential information. y Give or refuse permission for screenings and assessments after receiving all the information regarding the need and purpose of screenings and assessments. No Religious Instruction or WorshipMAAC CDP does not include or implement any religious instruction or worship. Parents’ Responsibilities Parents have the responsibility to: y Drop off and pick up children on time. y Follow program policies. y Follow the health policy and keep ill children at home or pick up children promptly when they become ill during the day. y Spend enough time during drop off and pick up for staff to do daily health checks and provide information about their child’s day. y Notify center staff when a child will be missing class and if able provide a reason for the absence. y Be on time when a meeting, parent teacher conference or home visit is scheduled. y Respect and comply with the rules of the classroom and center when volunteering. y Respect the culture, identity, language, customs, values, and personality of each child, staff, and others who they come into contact within the center. y Maintain a safe and secure environment at the center for all children, families, and staff. Respect the rights of other families and staff by not sharing confidential information.Children’s Personal Rights and Parent’s Rights

MAAC Child Development Program PY 2024-2025 Page 32 Family Handbook for Center-Based ProgramsCommunity Care Licensing requires each parent/guardian to be made aware of their child’s personal rights and their parent’s rights when they place their child in a center. Center staff must be familiar and always adhere to these rights. The rights are as follows: Children’s Personal Rights Each child receiving services from a Child Care Center shall have rights, which include, but are not limited to, the following: 1. To be accorded dignity in his/her personal relationships with staff and other persons. 2. To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. 3. To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature, including but not limited to: interference with daily living functions, including eating, sleeping, or toileting; or withholding of shelter, clothing, medication or aids to physical functioning. 4. To be informed, and to have his/her authorized representative, if any, informed by the licensee of the provisions of law regarding complaints including, but not limited to, the address and telephone number of the complaint receiving unit of the licensing agency and of information regarding confidentiality. 5. To be free to attend religious services or activities of his/her choice and to have visits from the spiritual advisor of his/her choice. Attendance at religious services, either in or outside the facility, shall be on a completely voluntary basis. In Child Care Centers, decisions concerning attendance at religious services or visits from spiritual advisors shall be made by the parent(s), or guardian(s) of the child. 6. Not to be locked in any room, building, or facility premises by day or night. 7. Not to be placed in any restraining device, except a supportive restraint approved in advance by the licensing agency. Parent’s Personal Rights Parent/Authorized Representatives have the right to: 1. Enter and inspect the child care center without advance notice whenever children are in care. 2. File a complaint against the licensee with the licensing office and review the licensee’s public file kept by the licensing office. 3. Review, at the child care center, reports of licensing visits and substantiated complaints against the licensee made during the last three years. 4. Complain to the licensing office and inspect the child care center without discrimination or retaliation against you or your child. 5. Request in writing that a parent not be allowed to visit your child or take your child from the child care center, provided you have shown a certified copy of a court order. 6. Receive from the licensee the name, address and telephone number of the local licensing office. Licensing Office Name:  San Diego Child Care Regional Office Licensing Office Address: 7575 Metropolitan Drive, 110, San Diego, CA 92108 Licensing Office Telephone #: (619) 767-2200  Riverside Child Care Regional Office Licensing Office Address: 3737 Main Street, 700, Riverside, CA 92501 Licensing Office Telephone #: (951) 782-4200 7. Be informed by the licensee, upon request, of the name and type of association to the child care center for any adult who has been granted a criminal record exemption, and that the name of the person may also be obtained by contacting the local licensing office. 8. Receive, from the licensee, the Caregiver Background Check Process form. NOTE: CALIFORNIA STATE LAW PROVIDES THAT THE LICENSEE MAY DENY ACCESS TO THE CHILD CARE CENTER TO A PARENT/

Family Handbook for Center-Based Programs Page 33 MAAC Child Development Program PY 2024-2025AUTHORIZED REPRESENTATIVE IF THE BEHAVIOR OF THE PARENT/AUTHORIZED REPRESENTATIVE POSES A RISK TO CHILDREN IN CARE. Violence-Free ProgramsMAAC CDP is committed to maintaining a healthy and safe environment for all by providing a violence-free workplace. We strictly prohibit employees, consultants, clients, visitors, or anyone else on MAAC’s premises from behaving in a violent or threatening manner. In alignment with MAAC’s mission to serve and support all children and families, the delivery of high-quality programing is of ultimate priority. We seek to prevent workplace violence before it begins. Every threat of violence is serious and must be treated as such. Threatening behavior may include such actions as: y Attempting to intimidate or harass other individuals y Making menacing gestures or engaging in physically aggressive or violent behavior y Throwing objects y Using aggressive language that is not permitted in the workplace y Making threats to harm another individual or to destroy property or encouraging others to do so on one’s behalf Child Ouch Reports Participation in various activities at the center help children stay healthy and physically fit, but they can also occasionally result in injuries. Scrapes are a fact for most children. If a child has a minor injury (scrape, abrasions, bump-other than the head, etc.), then an Ouch Report is completed. The Teacher reviews with the parent upon pick-up or via a phone call. A copy of the report is provided to the parent and another copy is filed in the child’s file. Center Unusual Incident / Injury Report If an unusual incident occurs to a child or staff member at a center, the Center Director is responsible to contact Community Care Licensing (CCL) within the first 24 hours to report the incident. Unusual incidents include an aggressive act on oneself, to another child or to staff, alleged child abuse, an injury requiring hospital services, epidemic outbreak, etc. The Center Director completes an Unusual Incident / Injury / Death Form (LIC 624) and submit to CCL within the first 48 hours with as much information about the incident as possible. A copy of the is filed and kept at the Center.Emergency Situations The centers conduct regular emergency drills, including Power and Water Shut-Off, Fire, Earthquake, and Lockdown drills. Staff receive ongoing training to handle emergencies. The Centers have an Emergency Disaster Plan posted and available at the Center.If it becomes necessary for parents to pick up their child, the staff will make contact using the emergency contact list. Parents are expected to pick up their child promptly or as arranged by staff and parents.

MAAC Child Development Program PY 2024-2025 Page 34 Family Handbook for Center-Based ProgramsTransportation ServicesChildren Riding the BusBus transportation is limited and is provided at select locations. Parents are responsible for transporting their own child to and from the center where no transportation is offered. City transit schedules are available upon request and on their websites. No child will be released from the bus unless an authorized person is present to receive him/her, (see Accepting and Releasing Children for more information). Children riding a bus are seated in an age-appropriate seat.It is the responsibility of each parent or guardian to:1. Arrive at the bus stop at least five (5) minutes before your child’s bus arrival for pick up or drop-off.2. Call the Center Director one (1) hour before your child is to be picked up or dropped off if undue circumstances or an emergency situation prevents parents from waiting at the bus stop, and3. Inform the Center Director of the alternative person authorized on the Emergency Card who will be picking up your child at the bus stop.4. For the safety of everyone, we ask parents to set a good example by observing all traffic regulations and using the appropriate pedestrian crosswalks. Center Field Trips Field trips are an extension of the child’s educational experience by exposing your child to the community. Field trips can be either local walking field trips or further away from the center so that a bus is needed. We ask for your approval by sending home a permission slip for you to sign and return promptly. NOTE: If we do not have a signed permission slip, your child will not be able to go on the field trip.We ask for parent volunteers to help us supervise children on most field trips. All parent volunteers must stay with their assigned group during the field trip. The focus of all field trips is on an educational experience for children child. We may have to limit the number of parent volunteers who attend due to transportation limitations or due to restriction of the field trip destination. Parents who attend the field trip will be expected to ride in the MAAC CDP bus to and from the field trip. Children will ride the bus to and from the field trip. In the case of an emergency, children will be transported from the field trip in a MAAC CDP vehicle. In Head Start, siblings will not be allowed to attend regular field trips. All parent volunteers attending field trips must have immunizations required for volunteers on file at their child’s center.Safety on the BusChildren will need to cooperate with adults and use their quiet voices. Teachers will work with parents and children to enforce acceptable behavior and safety on the bus. If unsafe behaviors are observed, the Center Director will schedule a meeting with the parent to discuss the concern and develop a plan to help the child with appropriate behavior. It is the law that a school bus will stop and pick up children only at a designated bus stop. Please do not ask the bus driver to pick your child up or drop your child off at any other place.Bus EvacuationsChildren will be provided evacuation safety drills in case of any emergency. Bus driver will inform passengers on emergencies, emergency equipment and how to evacuate the bus.

Family Handbook for Center-Based Programs Page 35 MAAC Child Development Program PY 2024-2025School Bus Loading Zones & Pedestrian SafetyWait in a safe place with your child. Stay at least 12 feet away from the edge of the roadway. If you drive your child to the bus stop, please park on the same side of the street as the bus in a safe place. This is to avoid your child having to cross the street. Respect other people’s property while at the bus stop. y Do not run across or play in people’s yards, or climb on their trees, fences, or walls. y Stay on the sidewalk at the bus stop. y Walk!! Don’t run. y Stay as far as possible away from traffic. y Walk facing oncoming traffic. y Cross the streets only at intersections or crosswalks. y If children must cross the street, an adult must escort the child.  Hold your child’s hand while you and your child cross the street.  You and your child must not cross in front or behind the bus unless the bus driver crosses you both.School Bus Danger ZonesThe Danger Zone is the area on all sides of the bus where children are in the most danger of being hit. Children should stay twelve feet away from the bus (or as far away as they can) and never go behind it. They should take six giant steps in front of the bus before crossing so they can be seen by the bus driver.Red Light Crossing InstructionsEffective January 1, 1998: Whenever a school bus stops to load or unload students, the flashing light signal system will be in operation at all times, whether the children cross the road or not.For the safety of our children, you must stop when you see the flashing red lights, whether you are approaching or are behind the school bus.

MAAC Child Development Program PY 2024-2025 Page 36 Family Handbook for Center-Based ProgramsFacilitiesSmoke Free EnvironmentSmoking is prohibited on the premises of all MAAC CDP Centers and Family Child Care homes. The Office of Head Start and the indoor Environment Division of the US Environmental Protection Agency are partnering to improve the overall health of Head Start children. This partnership aims to reduce young children’s exposure to second-hand smoke and other asthma triggers. The goal of the partnership is to inform parents on ways to enhance their child’s health.The Healthy Schools Act The Healthy Schools Act requires that all schools provide parents or guardians of students with annual written notification of expected pesticide use on school sites. The notification will identify the active ingredient or ingredients in each pesticide product and will include the Internet address (http://www.cdpr.ca.gov) for further information on pesticides and their alternatives.Parents or guardians may request prior notification of individual pesticide applications at the school site. People listed on this registry will be notified at least 72 hours before pesticides are applied. If you would like to be notified every time we apply a pesticide, please contact your Center Director to request a form notification application.

Family Handbook for Center-Based Programs Page 37 MAAC Child Development Program PY 2024-2025STATE OF CALIFORNIA-HEALTH AND HUMAN SERVICES AGENCY CALIFORNIA DEPARTMENT OF SOCIAL SERVICESIMPORTANT INFORMATION FOR PARENTSIMPORTANT INFORMATION FOR PARENTS CAREGIVER BACKGROUND CHECK PROCESS CALIFORNIA DEPARTMENT OF SOCIAL SERVICESThe California Department of Social Services works to protect the safety of children in childcare by licensing childcare centers and family childcare homes. Our highest priority is to be sure that children are in safe and healthy childcare settings. California law requires a background check for any adult who owns, lives in, or works in a licensed childcare home or center. Each of these adults must submit fingerprints so that a background check can be done to see if they have any history of crime. If we find that a person has been convicted of a crime other than a minor traffic violation or a marijuana related offense covered by the marijuana reform legislation codified at Health and Safety Code sections 11361.5 and 11361.7, he/she cannot work or live in the licensed childcare home or center unless approved by the Department. This approval is called an exemption.A person convicted of a crime such as murder, rape, torture, kidnapping, crimes of sexual violence or molestation against children cannot by law be given an exemption that would allow them to own, live in or work in a licensed childcare home or center. If the crime was a felony or a serious misdemeanor, the person must leave the facility while the request is being reviewed. If the crime is less serious, he/she may be allowed to remain in the licensed childcare home or center while the exemption request is being reviewed.How the Exemption Request is ReviewedWe request information from police departments, the FBI and the courts about the person’s record. We consider the type of crime, how many crimes there were, how long ago the crime happened and whether the person has been honest in what they told us.The person who needs the exemption must provide information about: y The crime y What they have done to change their life and obey the law y Whether they are working, going to school, or receiving training y Whether they have successfully completed a counseling or rehabilitation program The person also gives us reference letters from people who aren’t related to them who know about their history and their life now. We look at all these things very carefully in making our decision on exemptions. By law, this information cannot be shared with the public.How to Obtain More InformationAs a parent or authorized representative of a child in licensed childcare, you have the right to ask the licensed childcare home or center whether anyone working or living there has an exemption. If you request this information, and there is a person with an exemption, the childcare home or center must tell you the person’s name and how he or she is involved with the home or center and give you the name, address, and telephone number of the local licensing office. You may also get the person’s name by contacting the local licensing office. You may find the address and phone number on our website. The website address is http://ccld.ca.gov/contact.htm.LIC 995 E (10/09)

MAAC Child Development Program PY 2024-2025 Page 38 Family Handbook for Center-Based ProgramsLocation of Programs/Ubicación de ProgramasCarlsbadEUREKA3368 Eureka Place Carlsbad, CA 92008 HS Lic. 376700775 (760) 720-4378LAUREL TREE1307 Laurel Tree Lane Carlsbad, CA 92011 HS Lic. 376700768 (760) 930-0749EscondidoDEL DIOS835 W. 15th Avenue Escondido, CA 92025 EHS Lic. 376701309 HS Lic. 376700772 (760) 747-7027HICKORY635 N. Hickory Street Escondido, CA 92025 EHS Lic. 376701307 HS Lic. 376700770 (760) 741-0541LOS NIÑOS221 W. 7th Avenue Escondido, CA 92025 HS Lic. 376700771 (760) 738-4876ECCDC*613 E. Lincoln Ave. Escondido, CA 92026 Lic. 376600817 (760) 839-9330FallbrookFALLBROOK STREET 405 W. Fallbrook Street Fallbrook, CA 92028 EHS Lic. 376700650 HS Lic. 372006255 (760) 723-4189FALLBROOK VIEW 901 Alturas #A Fallbrook, CA 92028 HS Lic. 376700077 (760) 731-2062OceansideISLAND CLUB2322 Catalina Circle Oceanside, CA 92056 HS Lic. 372006461 (760) 941-7616NORTH COAST1501 Kelly Street Oceanside CA 92054 Lic. 376700061 (760) 966-7135OLD GROVE235 Via Pelicano Oceanside, CA 92057 Lic. 376600980 (760) 433-7589San MarcosGOSNELL139 Gosnell Way San Marcos, CA 92069 EHS Lic. 376701254 HS Lic. 376600278 (760) 736-3066LINDA VISTA1587 Linda Vista Drive San Marcos, CA 92078 EHS Lic. 376600691 Lic. 37485136 (760) 744-7995WESTLAKE415 Autumn Drive San Marcos, CA 92069 EHS Lic. 376701118 (760) 631-2695Valley CenterPAUMA33158 Cole Grade Road Pauma Valley, CA 92061 HS Lic. 376700371 (760) 615-2000RINCON33509 Valley Center Road Valley Center, CA 92082 EHS Lic. 376600656 HS Lic. 376600189 (760) 749-5190VistaFOOTHILL1410 Foothill Drive Vista, CA 92084 EHS Lic. 376701308 Lic. 374845129 (760) 639-4465NORTH CAMPUS956 Vale Terrace Drive Vista, CA 92084 EHS Lic. 376300395 HS Lic. 376300394 (760) 726-4272Chula VistaMAOF – DIONICIO MORALES*2453 Fenton Street Chula Vista, CA 91914 HS Lic. 376700554 (619) 421-3940San YsidroMAOF – SAN YSIDRO EARLY LEARNING CENTER*1901 Del Sur Boulevard, 1st Fl San Ysidro, CA 92173 Lic. 376701072 (619) 621-2525 * MAAC CDP Partner LocationHEAD START & EARLY HEAD START FAMILY CHILD CARE (FCC) HOMESHOGARES DE CUIDADO INFANTIL FAMILIAR (FCC) DE HEAD START Y EARLY HEAD START located in: ubicados en::CarlsbadEscondidoFallbrookOceanside San Marcos and Vista

Family Handbook for Center-Based Programs Page 39 MAAC Child Development Program PY 2024-2025

MAAC Child Development Program PY 2024-2025 Page 40 Family Handbook for Center-Based ProgramsNorth Campus956 Vale Terrace Drive Vista, CA 92084 (760) 471-4210Administrative Offices1355 Third Avenue Chula Vista, CA 91911 (619) 426-3595OnlineMAACproject.orgfacebook.com/MAAC1965 x.com/MAAC_1965 instagram.com/MAAC1965 linkedin.com/MAAC-Project