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2024 Impact Report Message
We’ve seen firsthand how deeply the need for our services continues to grow. Families arefacing challenges —hunger, housing instability, lack of access to quality healthcare, the rise ofmental issues and so much more. The gap between those who need help and the servicesavailable to them remains wide. But thanks to your generous support, we are not only meetingthat need—we are expanding our reach and deepening our impact.This year has been one of several challenges, opportunities, and many moments of joy andgratitude. Looking ahead, we are filled with optimism about our future. We are committed toexpanding our programs, increasing our outreach, and finding innovative solutions to addressthe ongoing challenges our state faces.On behalf of our Board of Directors, and the entire LSI family we thank you for yourunwavering support. Together, we are making a lasting difference in the lives of those whoneed it most.2025 will be a BIG year as we celebrate our 160th birthday. We hope you will join us.Eternally Grateful,Renee HardmanPresident & CEOMessage from the CEODear valued supporters,I can't believe how quickly a year has passed since taking thehelm at LSI. As I reflect on the incredible journey we’ve had over the pastyear, I’m filled with an overwhelming sense of gratitude for allthat we’ve been able to accomplish together. None of this wouldhave been possible without YOU—our generous donors,advocates, and partners who continue to stand by us and sharein our mission to serve our most vulnerable in our state. Whetherthrough direct assistance, educational initiatives, or vitalhealthcare, your contributions have been the cornerstone of thework we do.
Therapy ServicesBehavioral Health Intervention Services (BHIS)Clients Enrolled020040060080074210887% DigitalTransformation19,116THERAPY SESSIONSCONDUCTED4,462BEHAVIORAL HEALTHINTERVENTION SERVICES90%99 Countieshave access to Therapy ServicesSuccess rate showing progress at dischargeTherapy Services BHISMental Health Services
Africa Latin AmericaSouth Asia East Asia0 50 100 150 200 250 300 350Number of People Resettled33819016427Immigrant and Refugee ServicesRefugee ResettlementEducation and WorkforceOffered English classes for 208newly arrived refugees andimmigrantsServed 86 clients through theCitizenship Program and 73clients became naturalized as U.S.citizensWaterloo384 new arrivalsSioux CityDes Moines272 new arrivals63 new arrivals
Served 129 clientsOffered 769 activitiesSenior Immigrant and Refugee Program Migrant ServicesSupported 105 unaccompanied minorsSupported 19 victims of human traffickingAssisted 20 childcare providers in launching in-homebusinesses, creating 180 new, high-quality childcare spotsfor youth and familiesAssisted 70 in-home childcare providers in sustaining andgrowing their businesses, ensuring that 560 high-qualitychildcare spots remain available to youth and families in thecommunityAssisted in enrolling and supporting 54 women to becomein-home childcare providers, with the potential to create 432new childcare spots for youth and families across the stateChildcare Program
GLOBAL GREENSOver a million poundsof produce grown by Global Greens farmersare consumed at home, sold at market, ordonated to LSI’s Elder Pantry and localcommunity fridges accessed healthy and affordable locallygrown food through Global GreensInternational Market and CommunitySupported Agriculture 7,649 Customers273 Families
10,000 LSI's Early Childhood Servicesprovided overAt LSI Early Childhood, our mission is to walkalongside Iowa families with young children,offering compassionate, personalized supportfrom pregnancy through age five. Through in-home visits, community resources, parentingeducation, and emotional encouragement, weempower parents to build safe, nurturinghomes where children can thrive.Early Childhood ServicesHOME VISITSimpacting over 300 children andfamilies—96% of which remained freefrom abuse and neglect
HOPES ProgramPersonal TestimonyDanielle enrolled in LSI’s HOPES program at 18 yearsold, 21 weeks pregnant with her first child. At first, shelived with her supportive mother, who planned to helpwith baby essentials and childcare. However, as Daniellebuilt trust with her LSI Family Support Worker, Kellie,she opened up about the increasingly toxic environmentat home—driven by her mother’s struggles with bipolardisorder and alcoholism. Frequent arguments made itclear that Danielle needed a safer, more stable place toprepare for her baby’s arrival.With Kellie’s support, Danielle’s grandmother agreed toprovide temporary housing while Danielle applied forhousing assistance. Thanks to community resources likeMary’s Choice and LSI, she was able to gather essentialbaby supplies. Just before Thanksgiving, Danielle gavebirth to a healthy baby boy, Devon. Kellie continuedoffering guidance through weekly home visits, coveringimportant topics such as safe sleep, postpartum care,and breastfeeding. By early December, Danielle movedinto her own apartment, with help from family andfriends to furnish her new home. With Kellie’s help, shealso successfully secured SNAP and FIP benefits,creating a more stable foundation for her and her son.Over the past three months, Danielle has maderemarkable progress. Living independently has evenhelped improve her relationship with her mother, whonow occasionally helps with transportation. Whilesingle parenthood can feel isolating at times, Danielleremains determined to build a loving, stable home forDevon, who is healthy and developing right on track.Her current goals include finding quality childcare,securing employment, and eventually purchasing avehicle to further support her family’s independence.Danielle’s journey underscores the transformativepower of LSI’s HOPES program in empowering youngparents. We are grateful for the opportunity to walkalongside her as she creates a brighter, more promisingfuture for herself and her son.
620FAMILIES SERVED THROUGH KINSHIP, FOSTER AND ADOPTIVE SERVICES PRIMARILY IN 30 COUNTIES INWESTERN IOWAWe have been foster parents for 11years. Without the support & toolsprovided, phone calls checking in onus and the children, and appreciationfrom our LSI support worker and theentire LSI team, our foster care journeywouldn't be possible. Our local LSIteam has also provided our fosterchildren with fun local activities forback to school, birthdays, & Christmastime to help the children feel special,seen, heard, important, and loved! Being a foster and adoptive parent isvery challenging and very rewarding,and LSI has been an amazing supportthe entire time with the good and thehard. We started off with the bestteachers for the foster parent class andhave been supported the entirety ofour foster and adoptive journey, all byLSI workers. I truly feel that I would notbe the foster and adoptive parent I amwithout the help of LSI.Over 99% of the Children in Out of Home Care Program in Western Iowa were safe fromabuse. 98% of all families received quality, monthly support contacts in 2024.Foster Care and Adoption
366,410TOTAL HOURS OF SERVICESPROVIDED315 CLIENTS SERVEDBrian had been receiving services through LSI’s24 hour Daily Supported Community LivingProgram in his home on the East side of DesMoines. Brian and staff often faced challengesmanaging the complexities of his diabetes andmaking appropriate food choices, especiallywith the week-to-week changes in staff shiftswithin his home. He moved to a Host Home inCouncil Bluffs and in just over a month, he lostweight, became more active with his mentor,and is already experiencing improved diabetesoutcomes—all thanks to the consistent supportof one dedicated person helping him managehis health. Brian and his family report that he isthriving in his Host Home, where he feels happyand enjoys spending quality time with hismentor. Services for Peoplewith Disabilities
Reimbursement for Services86%Contributed Support14%Refugee Services28.3%Services for People with Disabilities21.2%Services for Families18.2%Administration13.1%Early Childhood11.1%Residential Services5.1%Fundraising and Church Relations3%Total Revenue & Support$31.5 millionTotal Assets$27 millionTotal Net Assets$25 millionTotal Income Contributed SupportExpenses4% ELCA Synods12%United Way43%General Contributions13%LSI CharitableFoundation2024 Financial SummaryFor every dollar received, we spend 87 cents on services 28% Restricted Contribution
Thank you for your support!Match Campaign Donor ListElizabeth A. AhrensRev. Philip BorleskeMark and Elizabeth BrauerLarry Joe and Linda BullockBurke Family FoundationNaomi S. CraftBethany CrileEddie and Kathy EntzDr. William and Kathy FollowsEric Holm and Sara UtheLinda HudginsGene and Pat LeonhartDaniel and Peggy MusilCharles and Anne PietscherStephen and Jane RicklefsDon and Sandy RouthMary SchuchmannWarren and Joyce TrotterMike and Colleen Vaughn3M Ames PlantAir Services Heating & AirAM PropertiesAssociated BankBank of America FoundationBankers TrustBlackhawk Automatic Sprinklers Inc.Black Hawk Gaming AssociationBob's Discount Furniture Charitable FoundationBusinessolverCommunity Foundation of Northeast IowaCommunity State BankDelta Dental of IowaDes Moines Area Association of Realtors FoundationDollar General Literacy FoundationEn-Tire Car CareFarm Credit Services of AmericaFidelity Bank & TrustFirst Citizens National Bank Charitable FoundationFirst National BankFoster GroupGuideOne InsuranceHappy Joe's PizzaIMT InsuranceLSB FoundationMary Greeley Medical CenterMcFarland Clinic PCMerchants Bonding CompanyMeyer PharmacyMidAmerican EnergyMidAmerican Energy CompanyNationwideOligmueller Law Firm, P.C. L.L.O.Polk County Community DevelopmentPrairie MeadowsRenewable Energy Group, IncRepublic ServicesRobert Half International Inc.Sammons Financial GroupScheelsSecurity National BankTatroe Electric, Inc.The Accel GroupTheisen's More for Your Community Grant ProgramThrivent FinancialUnity Point St. Luke's FoundationV-T IndustriesVeridian Credit UnionVoya Financial Advisors, Inc.Wellpoint CorporationWells FargoWest Des Moines Human Rights CommissionWoodhouse Auto Family2024 Corporate Donors