Return to flip book view

PROPOSALP R E P A R E D F O R :L G T C r e s t o n eCORPORATE TRAVELMANAGEMENT PROGRAMW W W . T A G - G R O U P . C O MB R E T T . T H O M S O N @ T A G - G R O U P . C O M

A B O U T U SEXPERIENCE THE IMPOSSIBLEOver 30 years of delivering high-touch concierge travel to some of theworld’s most demanding travellers has equipped us with the skills andcontacts to make even the most complex requests achievable.Our relationships with airline and hotel suppliers give us access toexclusive enhanced rates, upgrades and availability - all to your benefit.What sets us apart is our ability to make the seemingly impossible,possible. W W W . T A G - G R O U P . C O MB R E T T . T H O M S O N @ T A G - G R O U P . C O M

"We thought ourprevious travelpartner was gooduntil we tried TAG.From the day-to-day service to thesenior levelsupport, TAG is onanother level."Matthew GilbertAssistant to CEO

DEDICATED SERVICE AND MARKET LEADING TECHNOLOGYOur customers benefit from the ability to customise a solution to best suittheir business needs. Combining a dedicated travel team with a fullycustomisabile online booking portal to manage all aspects of a travelprogram 24/7, 365 days a year. O U R C O M M I T M E N T T O Y O UConsolidate all travel through TAG to greater leverage localand globally procured rates, both inbound and outbound.Streamline processes via the Zeno Online Booking Tool -saving you time and money (see page 5 for more info).12Mitigate risk, provide a Duty of Care and enable 100%visibility via TAGSafeguard (see page 7 for more info).3Consolidate your Travel, Events and Private Travel with TAGas a single provider (see pages 8 and 9 for more info).4Provide award-winning service backed by years of successfulrelationships (see what people are saying on page 10).5W W W . T A G - G R O U P . C O MB R E T T . T H O M S O N @ T A G - G R O U P . C O M

FAST AND EASY ONLINE BOOKING ZENO BY SERKOIntuitive, easy-to-use interface offersthe familiar experience of booking onairline or leisure travel sitesRapid booking removes friction andclicks to enable a booking to becompleted in under 2 minutesArtificial intelligence gets to knowtraveller preferences and personalisessuggested itinerary recommendationsand information displaysConversational interface asks “Wherewould you like to go?” instead of fillingout form fieldsInnovative single-screen search for alltravel components including air, hotel,car and transfers Rich content helps travellers makeinformed decisions; ”no more googling”reduces productivity lossO U R T E C H N O L O G YW W W . T A G - G R O U P . C O MB R E T T . T H O M S O N @ T A G - G R O U P . C O M

Real-time visibilityData accuracyExportable dataConfigurableScheduled reportingBUSINESS INTELLIGENCE REPORTING, VISIBILITY AND FORESIGHTTAG ANALYTICS+Gain insights over your travel program and develop a travel policy to help achieveyour goals. TAG's bespoke capabilities in BI Data Visualisation will help you create a best-in-class travel program. O U R T E C H N O L O G YW W W . T A G - G R O U P . C O MB R E T T . T H O M S O N @ T A G - G R O U P . C O M

Automate Risk Alerts (see example below)Assess Risk in AdvanceEnsure Duty of CareTraveller Tracking – Notification of any impacted travellersConfigurable Dashboard TRAVEL RISK MANAGEMENT TAG SAFEGUARD+Now more than ever, Employers need to factor in a “duty of care” to theiremployees when they travel for business.Introducing TAGSafeguard+ allows companies to stay ahead of any disruptionsbrought about via global pandemics, terrorism or any other world events. Our customers can plan ahead and book their travel with confidence. O U R T E C H N O L O G YW W W . T A G - G R O U P . C O MB R E T T . T H O M S O N @ T A G - G R O U P . C O M

TAG has look after travel for Business Models Inc. for three years. The level ofcare and professionalism showed when managing these very importantrequirements for our business is second to none.TAG's focus on the quality of its customer experience sets it apart from the otherproviders in the market. As our single trusted provider to manage this area ofexpenditure, we have confidence in TAG working both in and on our business,providing our project leaders, and our clients where needed, visibility on costallocations and savings potential.TAG offers a seamless and often surprising customer experience. Going aboveand beyond when it matters most. Ensuring our team of consultants are alwayswhere we need to be, on time, and in style. Helping us deliver a first-classexperience when we are designing and delivering work for our clients.The knowledge and experience shown by TAG has meant that we have, andcontinue to enjoy, an excellent, positive working experience – which enhancesthe service we can provide to our clients.TAG provides us with the highest levels of service regarding our corporate travelarrangements. Their attention to detail is second to none. They are absoluteexperts at getting us out of challenging situations.W H A T P E O P L E A R E S A Y I N GW W W . T A G - G R O U P . C O MB R E T T . T H O M S O N @ T A G - G R O U P . C O M

EVENTSTAG’s Private Travel division, anexclusive add-on service that is onlyavailable for our active clients,provides luxury travel holidays andexperiences with full conciergeservices. We create bespoke escapes for high-net-worth individuals, celebrities, andVIPs – providing personal servicedown to the smallest detail.Creating memories and realconnections with your audience iskey to a remarkable event. Weanticipate your needs and work withyou to deliver unforgettable, curatedexperiences.Conferences, Tradeshows& ExhibitionsIncentive Programs& TripsSpecial Events, ProductLaunches, Galas & Award ShowsIndustry Study ToursGroup Travel (Flights, Accommodation & Logistics)P R I V A T E T R A V E LE V E N T S

SE RVICE FEESON LINECO NSULT ANTDomestic & Trans-Tasman Travel$12.00$20.00Domestic & Trans-Tasman - Land Only$10.00$15.00International - Booking Fee$40 One Way$80 (Point to Point Return)$120 (Multi-Sector or Around the World)International - Land Only$25.00$25.00Group Booking FeePOAPOAANCILLARY FEESAirbnb/Private Home 1-30 Days10% of Invoice ValueAirbnb/Private Home 30+ Days5% of Invoice ValueAir Charters 10% of Supplier Charge10% of Invoice ValueAfter Hours Service Fee*(Per Enquiry)$40.00Refunds (Domestic)$40.00Refunds (International)$55.00Changes - Ticket Re-Issue Fee (Domestic)$20.00Changes - Ticket Re-Issue Fee (International)$55.00Visa Processing$110.00Air Miles/Points Booking (Domestic)$110.00Air Miles/Points Booking (International)$155.00Ad-Hoc Reporting FeeNilImplementation FeePOA Based on Any Third-Party Technology RequirementsACCOUNT FEESAdministration FeeNilMerchant Fee**Amex/VISA/Mastercard = 1.8%Chargeback Handling Fee (Domestic)$15.00Chargeback Handling Fee (International)$25.00Service fees are per person, per booking and inclusive of hotel and car hire if booked in the same itinerary at the same timeWhere online bookings require the intervention/assistance of a Consultant, the “Consultant Booking Fee” will be applied*After Hours fees are charged per quote and/or bookingFees are non-refundableAll fees listed are exclusive of applicable GST, credit account charges and credit card merchant feesFee schedules are reviewed annually or at the time Customer specific contracted airline, hotel or car rates are sourced**Credit Card merchant fees are subject to change by the merchantP R I C I N G

tagtravelgroup tagtravelgroup tag-group.combrett.thomson@tag-group.comWhere impossible becomes possibleThank you for considering TAG to support your corporatetravel needs. Rest assured, our talented team of expertswill go out of their way to provide the exclusive servicethat you deserve. John GianquittoFounder & PresidentJohnGianquitto