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MarketPlace PHL LLC is the private partner with the City of Philadelphia in the management of the PHL Food Shops program in the Philadelphia International Airport The awardwinning program offers more than 170 shops restaurants and services The MarketPlace PHL portfolio features local Philly favorites as well as regional and national brands MarketPlace PHL LLC is a partnership between MarketPlace Development a Boston based airport retail development firm and LeJeune Associates LLC a Philadelphia based retail development management and consulting firm For more information visit PHLfoodandshops com MarketPlace PHL LLC Philadelphia International Airport Terminal E Upper Level Philadelphia PA 19153 Phone 215 937 1200 Website www PHLFoodandShops com Email Leasing philamarketplace com
DOING BUSINESS WITH PHL Doing business in the airport is much different than in other venues Below are considerations to keep in mind when planning your future operations at PHL ECONOMICS While the airport maintains competitive rates deals are structured on market value which is typically much higher in an airport environment given the captive audience and historical sales CAM COMMON AREA MAINTENANCE WHY PHL Philadelphia International Airport PHL the only major airport serving the nation s six largest metropolitan area is a large hub air port serving 32 24 million passengers annually PHL operates 25 airlines including all major domestic carriers offering nearly 500 daily departures to more than 140 destinations worldwide PHL offers originating connecting and arriving flights Passengers are a mix of VFR visiting friends and relatives and business PHL boasts a large on site workforce comprised of over 20 000 employees Merchants are required to contribute to the common area maintenance fees in order to keep the airport operational This includes customer service trash removal and delivery and distribution DELIVERY DISTRIBUTION Merchants must comply with delivery and distribution requirements set forth by MarketPlace PHL These requirements include but are not limited to using designated delivery areas and following specified internal distribution times Merchants may receive deliveries from certain common carriers directly to their store premises STAFFING AND HOURS OF OPERATION Following the hours of operation set forth by MarketPlace PHL is critical to the success of our entire program To meet these hours of operation your location must remain adequately staffed throughout the day All operators are required to be open 45 minutes before the first flight and 30 minutes after the last flight SECURITY BADGING STORAGE If additional storage is needed we can accommodate with a separate storage location at market rate DESIGN AND CONSTRUCTION Merchants are required to follow the design and construction process and guidelines All submissions are subject to approval from the City of Philadelphia Merchants must use union labor ACDBE AIRPORT CONCESSION DISADVANTAGED BUSINESS ENTERPRISE REQUIREMENTS PHL is proud of our strong ACDBE participation While 43 of our total gross sales come from our ACDBE merchants we are always looking to exceed that number with new ACDBE businesses ACDBE participation is not always required but is highly encouraged STREET PRICING STREET PRICING PLUS 15 We approve all pricing for operators to be competitive with current pricing outside of the airport We do also allow operators to charge 15 above street pricing as long as they agree to the Prevailing Wage Ordinance and Labor Harmony PREVAILING WAGE PARTICIPATION All merchants must comply with the Prevailing Wage Ordinance which sets forth guidance of minimum wage for each employee who works at the airport LABOR HARMONY COMPLIANCE Pre pandemic yearly sales averaged over 230 million All employees must be fingerprinted pass a security threat assessment and then be badged prior to working at the airport This entire process can take anywhere from two to six weeks so merchants are encouraged to keep this timeline in mind when staffing their locations PHL provides a secure operating environment INCLEMENT WEATHER EMERGENCY OPERATIONS POURING RIGHTS PARTICIPATION In house marketing and customer service assistance is provided through Marketplace PHL Contactless ordering and delivery options are provided through www orderatphl com The airport does not close due to inclement weather or other emergencies This means that operators are required to remain open and operating to provide adequate service for passengers and employees SPACE SIZING In an airport our operators utilize spaces smaller than the footprint of a typical street retail shopping center This means additional storage may be needed or merchandise and equipment reconfigured Operators are not required to employ union workers but operators are required to allow the union to speak with their employees Operators must agree to serve Pepsi products NONTRADITIONAL RETAIL There is limited availability for nontraditional spaces such as vending machines Space assignment for these locations is at the discretion of the airport and machines must accept cash and credit cards