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LANE FOUR CAREER PLANNING Prepared For Internal Use Only 2022

We are a growth focused entrepreneurially spirited company that likes to push the boundaries when it comes to learning and innovative solutions We ll always encourage our team members to push their own professional boundaries We want you to feel motivated and supported in your career A Career Path can Help you understand your goals better and allows you to focus on them with more clarity and ease Boost your engagement motivation and productivity with other team members and management Create a sense of purpose while maintaining a healthy work life balance Help you uncover valuable insight about yourself including your own potential Guide you toward feeling a sense of support and belonging

As a boutique consulting company we take pride in our team members in depth understanding of the fundamentals and experience as Salesforce Administrators and Consultants This understanding and experience is required before our team members dive into our various Career Path lanes All Consulting Development Career Path lanes include experience first in CONSULTING DEVELOPMENT Salesforce Admin Jr Salesforce Developer Sr Salesforce Admin Salesforce Developer Salesforce Consultant Sr Salesforce Developer Within the Career Paths the core medal represents the roles necessary before diving into the specific Career Paths

INTRODUCING LANE FOUR CAREER PATHS Salesforce Admin Sr Salesforce Admin Salesforce Consultant

Ready Set Dive Jr SF Developer SF Developer Sr SF Developer

FOUNDATIONAL ROLES IN CONSULTING Click on a Lane Four Persona Card to view more details about each role

FOUNDATIONAL ROLES IN DEVELOPMENT Click on a Lane Four Persona Card to view more details about each role

ACCOUNT MANAGEMENT CAREER PATH Sr SF Consultant SELF DIRECT Manager PRIORITIZE FOUNDATIONAL ROLES CERTIFICATIONS Salesforce Admin Sr Salesforce Admin Salesforce Consultant Sr Manager SCOPE

Click on a Lane Four Persona Card to view more details about each role The 3 Foundational Roles are necessary before pursuing the following roles

TECHNICAL CONSULTING CAREER PATH SF Technical Consultant BUILD Sr SF Technical Consultant DELEGATE FOUNDATIONAL ROLES CERTIFICATIONS Salesforce Admin Sr Salesforce Admin Salesforce Consultant SF Solutions Architect DESIGN

Click on a Lane Four Persona Card to view more details about each role The 3 Foundational Roles are necessary before pursuing the following roles

LEADERSHIP CAREER PATH Sr SF Consultant Manager Sr Manager Director SELF DIRECT LEAD EMPOWER OVERSEE FOUNDATIONAL ROLES CERTIFICATIONS Salesforce Admin Sr Salesforce Admin Salesforce Consultant

Click on a Lane Four Persona Card to view more details about each role The 3 Core Roles are necessary before pursuing the following roles

CPQ CAREER PATH CPQ Consultant Sr CPQ Consultant CPQ Technical Lead FACILITATE SUPPORT MENTOR FOUNDATIONAL ROLES CERTIFICATIONS Salesforce Admin Sr Salesforce Admin Salesforce Consultant Head of CPQ LIASE

Click on a Lane Four Persona Card to view more details about each role The 3 Core Roles are necessary before pursuing the following roles

QA CAREER PATH QA Associate Sr QA Associate Lead QA Technical Delivery Manager TEST DOCUMENT COLLABORATE STRATEGIZE THIS PATH CAN BE FOUNDATIONAL FOR The Development Career Path

Click on a Lane Four Persona Card to view more details about each role

DEVELOPMENT CAREER PATH Director of Software Development Lead Developer GUIDE OVERSEE FOUNDATIONAL ROLES CERTIFICATIONS Jr SF Developer SF Developer Sr SF Developer

Click on a Lane Four Persona Card to view more details about each role The 3 Core Roles are necessary before pursuing the following roles

BUSINESS DEVELOPMENT CAREER PATH Sales Development Rep SDR Sr Sales Development Rep Sr SDR SELF DIRECT ACCELERATE Director of Business Development GROW

Click on a Lane Four Persona Card to view more details about each role SR SALES DEVELOPMENT REP SALES DEVELOPMENT REP I am responsible for prospecting and driving new business for our consulting services As a Sr SDR I focus on outreach prospecting lead qualification training and development as well as larger mid market accounts DIRECTOR OF BUSINESS DEVELOPMENT I focus on developing new business opportunities for the organization by managing and training the SDR function while also assisting the C suite and Consulting Directors with key goals across the company

CONSULTING SALESFORCE ADMINISTRATOR REPORTS TO DIRECTOR REVENUE OPERATIONS CONSULTING OVERVIEW AS A LANE FOUR SALESFORCE ADMINISTRATOR ADMIN YOU ARE VERSED ON THE SALESFORCE ENVIRONMENT AND WILL BE WORKING WITH ALL ASPECTS OF USER MANAGEMENT INCLUDING SUPPORT TICKETS TRAINING AND DESIGNING SOLUTIONS KEEPING USER SATISFACTION A TOP PRIORITY

SALESFORCE ADMINISTRATOR THE SF ADMIN EMBODIES WHO we are WHAT we believe in Be Real Be Human Be Curious Own It and Do Good Work Empowerment Mentorship Accountability Authenticity WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE You display technical competency through your ability to Work within various Salesforce instances Implement declarative automation solutions Research and implement third party tools and solutions Perform data manipulation and migration tasks Deliver task updates and perform live solution demos to clients with support from a team member and or leader Troubleshoot and debug system errors Test and troubleshoot various process automations Assist with training clients on custom implementations and third party integrations Perform technical tasks in accordance with Lane Four s internal guidelines and best practices When it comes to Communication Collaboration you Openly communicate information and engage with appropriate team members Demonstrate the ability to listen understand and respond appropriately when interacting with other individuals and teams Support the broader consulting team with other client related or internal tasks as needed Proactively seek work show eagerness to shadow and participate in other internal and external learning opportunities And above all else you put our Lane Four clients first by Creating and maintaining meaningful relationships with clients and or stakeholders Managing time effectively to meet deliverable deadlines Proactively engaging with team members and or asking for support when needed Looking for opportunities for improvement s Exhibiting high commitment levels to project and team Meeting objectives assigned by your manager Being mindful of expected effort estimates on tasks and projects Taking initiative to conduct self directed research first and or seeking out information to help substantiate ideas Applying a Problem Solving approach to tasks and projects Interpreting a client s request into actionable tasks with minimal direction from leaders

SUPERCHARGE YOUR TOOL BELT Salesforce Administrator Certification Sales Cloud Certification Service Cloud Certification Salesforce Advance Administrator Certification Admin Superbadge Platform App Builder At Lane Four we start and end our days with a growth mindset and are always pushing the boundaries of continuous learning As a SF Admin you exemplify this mindset by Developing your knowledge base by completing training Seeking necessary information and coaching to continue to develop your current role Leveraging Lane Four s internal resources such as Office Hours Lunch Learns or Training Modules Attending professional conferences or workshops Continuing to develop technical skills through Salesforce s learning platforms certifications and or self guided learning Participating in knowledge sharing mindshare activities Staying curious and motivated to experiment with new technologies

The world is your oyster at this point so we urge you to ask yourself what s next Maybe it s a new cert or a clearer view along one of our career paths Are you wondering where this role can take you CAREER PATH S Leadership Career Path Technical Career Path CPQ Career Path Account Management Career Path You ve taken the plunge and are off to the races You re progressing well and are starting to get hungry for more Consider finding some time with one of Lane Four s Sr SF Admins and or Consultants to get some feedback and client facing experience

CONSULTING SR SALESFORCE ADMINISTRATOR REPORTS TO DIRECTOR CONSULTING OVERVIEW AS A LANE FOUR SENIOR SALESFORCE ADMINISTRATOR ADMIN YOU TAKE ON A MORE INDEPENDENT ROLE AS A SALESFORCE EXPERT AND ARE RESPONSIBLE FOR THE DAY TO DAY ADMINISTRATION OF A CLIENT S CRM ECOSYSTEM YOU WILL BE WORKING ON MORE COMPLEX TASKS AND USE TECHNICAL SOLUTIONS PERTAINING TO ALL ASPECTS OF USER MANAGEMENT INCLUDING SUPPORT TICKETS TRAINING AND DESIGNING SOLUTIONS KEEPING USER SATISFACTION A TOP PRIORITY

SR SALESFORCE ADMINISTRATOR THE SR SALESFORCE ADMIN EMBODIES WHO we are WHAT we believe in Be Real Be Human Be Curious Own It and Do Good Work Empowerment Mentorship Accountability Authenticity WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE You are able to apply your knowledge and technical experience by Having a sound understanding of foundational concepts Building client instances of Salesforce with limited supervision Implementing declarative automation solutions Working within various Salesforce instances with limited supervision Building and Testing advanced Flows completing entire end to end processes in a flow and aiding in the construction of flow consolidations where needed Researching and implementing third party tools and solutions Performing data object model manipulation and migration tasks Data modelling and testing execution behaviours Delivering task updates and performing live solution demos to clients Exercising more advanced problem solving skills and being able to troubleshoot and debug system errors with less supervision Providing accurate feedback and comfortably communicating next steps to team and clients Testing and troubleshooting process automation and custom Apex implementations Assisting with training clients on custom implementations and third party integrations Performing technical tasks in accordance with Lane Four s internal guidelines and best practices When it comes to Communication Collaboration and Organizational skills you Openly communicate information and engage with appropriate team members Demonstrate the ability to actively listen understand and respond appropriately when interacting with other individuals and teams Support the broader consulting team with other client related or internal tasks as needed Display creativity and initiative to by building document and video based documentation on system processes and custom implementations Exercise communication skills to assist and or train new administrators and explain complex processes Are responsible for potentially managing multiple projects at a time and being able to meet deadlines effectively Competently managing your time and tasks within a fast paced and challenging environment

WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE CONT D And above all else you put our Lane Four clients first by Creating and maintaining meaningful relationships with clients and or stakeholders Managing time effectively to meet deliverable deadlines Managing ad hoc day to day client interactions with limited supervision Proactively engaging with team members and or asking for support when needed Providing solutions to customer needs in concepts that have already mastered by the Admin Looking for opportunities for improvements Being mindful of expected effort estimates on tasks and projects Taking initiative to conduct self directed research first and or seeking out information to help substantiate ideas Applying a Problem Solving approach to tasks and projects

SUPERCHARGE YOUR TOOL BELT Salesforce Administrator Certification Salesforce Advanced Administrator Platform App Builder Certification Service Cloud Specialist Superbadge Trailhead Service Cloud Consultant Certification At Lane Four we start and end our days with a growth mindset and are always pushing the boundaries of continuous learning As a Sr SF Admin you exemplify this mindset by Developing your knowledge base by completing training Seeking necessary information and coaching to continue to develop your current role Attending professional conferences or workshops Continuing to develop technical skills through Salesforce s learning platforms certifications and or self guided learning Participating in knowledge sharing activities Staying curious and motivated to experiment with new technologies

You ve dove in and you re well on your way so we urge you to ask yourself what s next Maybe it s a new cert or a clearer view along one of our career paths Are you wondering where this role can take you CAREER PATH S Leadership Career Path Technical Career Path CPQ Career Path Account Management Career Path You re progressing well and are starting to kick it up into high gear when it comes to your Salesforce Career Consider doing your own research and completing Trailheads on your own time continuing to equip yourself with Salesforce knowledge Finding some time with other Lane Four Consultants and or Sr Consultants to get some feedback and clientfacing experience might also be a good idea

CONSULTING SALESFORCE CONSULTANT REPORTS TO DIRECTOR S CONSULTING OVERVIEW AS A LANE FOUR SALESFORCE CONSULTANT YOU WILL BE THE TRUSTED ASSOCIATE TO TACKLE COMPLEX BUSINESS CHALLENGES WITH TECHNICAL SOLUTIONS AND DRIVE CLIENT SPECIFIC IMPLEMENTATION AS WELL AS ONGOING SYSTEM IMPROVEMENTS ON THE SALESFORCE PLATFORM

SALESFORCE CONSULTANT THE SF CONSULTANT EMBODIES WHO we are WHAT we believe in Be Real Be Human Be Curious Own It and Do Good Work Empowerment Mentorship Accountability Authenticity WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE You put your Lane Four clients first by Creating and maintaining successful relationships with clients and or stakeholders Meeting deliverable deadlines Being mindful of expected effort estimates on tasks and projects Tailoring and providing solutions to the client s needs Actively looking for opportunities for improvements Maintaining a high level of commitment to your project and team Meeting objectives assigned by your manager Interpreting client requirements without being told what to do Being proactive and self directed when it comes to looking after deliverables Anticipating your needs and new opportunities Taking initiative to conduct your own research first and or seeking out information to help substantiate ideas Applying adept problem solving skills troubleshooting while also being sensitive to your client s turnaround time Proactively anticipating potential issues feedback and outlining alternative solutions Running a requirement session meeting independently Starting to support CPQ instances You display technical competency through your ability to Build custom Salesforce instances and perform configuration tasks Implement and optimize declarative automation solutions Work with developers to deliver custom code solutions Research and implement third party tools and solutions Perform and test data manipulation and migration tasks Deliver task updates and perform live solution demos to clients Troubleshoot and debug system errors and brainstorm solutions Test and troubleshoot process automation and custom apex implementations Understand the advantages and disadvantages of Apex and how they are applied Assist with training clients on custom implementations and third party integrations Perform technical tasks in accordance with Lane Four s internal guidelines and best practices Having a beginner to intermediate level of understanding when it comes to the CPQ platform data architecture and how the different piece of your CPQ setup impact each other Starting to gain experience configuring and customizing Products and Bundles and pricing in CPQ Starting to set up more complex product catalogues and advanced pricing that meets yours and the customer s business requirements Understanding Product Selection and knowing how to make the process of configuring quotes as smoothly as possible for your end user Gain experience with complex and more customized CPQ Quote templates Familiarize yourself with how Orders Contracts Amendments and Renewals function in CPQ and be able to tailor the out of the box functionality with ease

WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE CONT D When it comes to Communication Collaboration you Take on a more supportive role within the consulting practice with potential to lead small projects and provide design solutions Abstract any and all project requirements in such a way that can be loosely translated Openly communicate information and proactively engage team members Take action and show eagerness to learn the ins and outs of leading and or owning an account with support and supervision from Senior advisors Demonstrate the ability to listen understand and respond appropriately when interacting with individuals and within a group setting Add value with your core Salesforce knowledge in conversations whenever you can to grasp best practices and get comfortable solutionizing like a hero Support and provide guidance when needed to the broader consulting team when it comes to client related or internal tasks Create document and video based documentation on system processes and custom

SUPERCHARGE YOUR TOOL BELT Salesforce Administrator Certification Sales Service Cloud Certification Salesforce Consultant Certification Learn Salesforce CPQ Admin Fundamentals Trailmix Product Configuration for Salesforce Billing Billing Specialist Superbadge Pre Req Salesforce Billing Basics Billing Specialist Superbadge Pre Req Salesforce CPQ Specialist At Lane Four we start and end our days with a growth mindset and are always pushing the boundaries of continuous learning As a SF Consultant you exemplify this mindset by Developing your knowledge base by completing on going training Seeking necessary information and coaching to continue to develop your current role Attending professional conferences or workshops Continuing to develop technical skills through Salesforce s learning platforms certifications and or self guided learning Participating in knowledge sharing activities Staying curious and motivated to experiment with new technologies

You ve started to pick up speed so we urge you to ask yourself what s next Maybe it s a new cert or a clearer view along one of our Career Paths Are you wondering where this role can take you CAREER PATH S Leadership Career Path Technical Career Path CPQ Career Path You re progressing well with your awesome people skills and ability to pick up and understand technical tools and processes You are well on your way to accelerating your growth both in app building as well as consulting Consider broadening your skill set by getting your feet wet in other consulting specialties and finding some time with one of Lane Four s Sr Consultants or Rev Ops Managers to get some feedback and exposure on different projects to enhance your learning experience and growth

CONSULTING SR SALESFORCE CONSULTANT REPORTS TO DIRECTOR OVERVIEW AS A SENIOR SALESFORCE CONSULTANT YOU WILL TAKE OWNERSHIP OF ALL STAGES OF A PROJECT AS A TRUSTED ADVISOR TACKLING COMPLEX BUSINESS CHALLENGES WITH TECHNICAL SOLUTIONS AND BRINGING THE BEST USE OF SALESFORCE TO THE CLIENT YOU VE GOTTEN INTO GEAR AND HAVE MERGED INTO THE FAST LANE TO BECOMING A TRUSTED SUBJECT MATTER EXPERT SME AS YOU CONTINUE TO BUILD ON YOUR KNOWLEDGE AS WELL AS BROADEN YOUR SKILLS AND SPECIALTIES

SR SALESFORCE CONSULTANT THE SR SF CONSULTANT EMBODIES WHO we are WHAT we believe in Be Real Be Human Be Curious Own It and Do Good Work Empowerment Mentorship Accountability Authenticity WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE You put your Lane Four clients first by Creating and maintaining successful relationships with clients and or stakeholders Leading discovery calls and overseeing large deployments Meeting deliverable deadlines Being mindful of expected effort estimates on tasks and projects Tailoring and providing solutions to the client s needs Looking for opportunities for improvements Maintaining a high level of commitment to your project and team Meeting objectives assigned by your manager Being proactive and self directed when it comes to looking after deliverables Anticipating your needs and new opportunities Taking initiative to conduct your own research first and or seeking out information to help substantiate ideas Applying adept problem solving skills troubleshooting while also being sensitive to your client s turnaround time Proactively anticipating potential issues feedback and outlining alternative solutions Leading client calls and being the day to day point of contact for the client Directly advising the client on best practices technical implementation and solution design Working as the primary consultant on a specific project Supporting CPQ instances and performing CPQ updates When it comes to Communication Collaboration you Openly communicate information and engage appropriate team members Demonstrate ability to listen understand and respond appropriately when interacting with individuals and group Provide guidance and support to team and peers Support the broader consulting team with other client related or internal tasks as needed Create document and video based documentation on system processes and custom implementations Support training and mentorship activities with SF Consultant and SF Admin colleagues Host office hours to offer ad hoc technical assistance to peers Contribute to internal best practices definitions Show an eagerness to work on more complex projects and implementations that include CPQ knowledge and being responsible for Quality Assurance QA of implemented solutions Work closely with the Sr CPQ Consultants and Head of CPQ to troubleshoot any issues within the program

WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE CONT D You display technical competency through your ability to Customize application s and perform configuration tasks Ability to build and optimize flows with best practices in mind Work with developers to deliver custom code solutions Research and implement third party tools and solutions Perform and test data manipulation and migration tasks Deliver task updates and perform live solution demos to clients Troubleshoot and debug system errors and provide brainstorm solutions Test and troubleshoot process automation and custom apex implementations Assist with training clients on custom implementations and third party integrations Perform technical tasks in accordance with Lane Four s internal guidelines and best practices Carry out Business Analysis to understand the current state in depth See Big picture solution design with multiple integrated systems understanding the considerations involved with solution design and therefore concepts in the Salesforce architect domain Offer to be a subject matter expert SME in one common area and can be brought onto different projects to help assist with their expertise Display an intermediate level of understanding when it comes to the CPQ platform data architecture and how the different piece of your CPQ setup impact each other Gain experience configuring and customizing Products and Bundles and pricing in CPQ Set up more complex product catalogues and advanced pricing that meets yours and the customer s business requirements Understand Product Selection and know how to make the process of configuring quotes as smoothly as possible for your end user Gain experience with complex and more customized CPQ Quote templates Familiarize yourself on how Orders Contracts Amendments and Renewals function in CPQ and be able to tailor the out of the box functionality with ease Gain experience with CPQ and its use cases Start to client face and being main point of contact for CPQ support clients across the consultancy

SUPERCHARGE YOUR TOOL BELT Learn Salesforce CPQ Admin Fundamentals Trailmix Product Configuration for Salesforce Billing Billing Specialist Superbadge Pre Req Salesforce Billing Basics Billing Specialist Superbadge Pre Req Salesforce CPQ Specialist Billing Specialist Superbadge At Lane Four we start and end our days with a growth mindset and are always pushing the boundaries of continuous learning As a Sr SF Consultant you exemplify this mindset by Developing your knowledge base by completing training Observe more experienced consultants how they organize their workload the risks they anticipate and how they communicate with clients while handling difficult situations See what works for you Seeking necessary information and coaching to continue to develop your current role Attending professional conferences or workshops Continuing to develop technical skills through Salesforce s learning platforms certifications and or self guided learning Participating in knowledge sharing activities Staying curious and motivated to experiment with new technologies

We urge you to ask yourself what s next Maybe it s a new cert or a clearer view along one of our Career Paths Are you wondering where this role can take you CAREER PATH S Leadership Career Path Technical Career Path CPQ Career Path Account Management Career Path You re progressing well with your technical brain and awesome people skills And having completed a couple of laps as a seasoned SF Consultant you are well on your way to accelerating your growth both in app building as well as consulting Now it s time to increase the amount of Stakeholder management you exercise kick up your experience in Salesforce specialties such as CPQ as well as mentoring others Consider finding some time with one of Lane Four s Technical Consultants or CPQ Consultants to get some feedback and exposure on different projects to enhance your learning experience and growth

CONSULTING MANAGER REVOPS REPORTS TO DIRECTOR S OVERVIEW AS A MANAGER OF REVENUE OPERATIONS CONSULTING YOU ARE THE FACE OF LANE FOUR TO OUR CLIENTS YOU ARE RESPONSIBLE FOR THEIR SATISFACTION IN THE IMPLEMENTATION AND PROJECT MANAGEMENT OF ALL OF THEIR WORK YOU ARE ALSO RESPONSIBLE FOR MANAGING BILLING GROWTH FROM THOSE CLIENTS AND ACCURATELY FORECASTING THE DEMAND FOR OUR SERVICES YOU ARE EXPECTED TO BE AN INDUSTRY EXPERT AND FOCUS 20 OF YOUR TIME ON LEADERSHIP AND MENTORSHIP WITHIN YOUR TEAM

MANAGER REVOPS THE REVOPS MANAGER EMBODIES WHO we are WHAT we believe in Be Real Be Human Be Curious Own It and Do Good Work Empowerment Mentorship Accountability Authenticity WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE You are committed to the growth and development of others and exercise effective mentorship by Valuing each team member s strengths and finding ways to utilize their skill sets effectively Coaching others for enhanced business outcomes Providing timely feedback to team members in coordination with their Director Establishing and helping to sustain a culture of trust and collaboration Inspiring and leading by example to contribute toward a positive work environment Leading coaching guiding and assisting others to become a high performing team Working directly with external clients and stakeholders to collect business requirements construct user stories and develop acceptance criteria Ensuring successful on boarding efforts for new team members Leading knowledge sharing sessions Creating and establishing best practices for high performance Holding regular and meaningful discussions with your team members regarding their professional development and career aspirations Actively supporting your teams professional development and career goals As a Lane Four Manager you are committed to progressing the growth of the business by Supporting business development efforts including fostering professional relationships in the industry and preparing responses to requests for proposals Anticipating and communicating increasing or decreasing needs and identifying new opportunities to generate growth business Responsibly managing the growth of the company s billable hours within their existing business Understanding and always being on top of the decision making framework and any changes in the day to day client business Enhancing operational effectiveness and efficiency by leading others in best practices Communicating increasing or decreasing needs to effectively plan and utilize team efforts

WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE CONT D You put your Lane Four clients first by Creating and maintaining successful relationships with clients and or stakeholders exceeding their expectations and ensuring overall satisfaction of the client Being mindful of expected effort estimates on tasks and projects Tailoring and providing solutions to the customer s needs Looking for opportunities for improvements Maintaining a high level of commitment to your project and team Meeting objectives assigned by your Director Continuously being mindful and respectful of budgets and billable hours Being proactive and self directed when it comes to looking after deliverables Anticipating your needs and new opportunities Taking initiative to conduct your own research first and or seeking out information to help substantiate ideas Applying adept problem solving skills troubleshooting while also being sensitive to your client s turnaround time Proactively anticipating potential issues feedback and outlining alternative solutions Problem solving efficiently and effectively by having the skill to prioritize the different needs of the client Being in front of the SFDC releases and letting clients know how it will affect their org Participate in Thought Leadership Utilizing your project management skills to help to estimate the level of effort for activities e g scope management and preventing scope creep troubleshooting while also being sensitive to your client s turnaround time When it comes to Communication Collaboration you Openly communicate information and engage with appropriate team members Demonstrate the ability to listen understand and respond appropriately when interacting with other individuals and teams Support the broader consulting team with other client related or internal tasks as needed Display creativity and initiative to by building document and video based documentation on system processes and custom implementations Provides guidance and support to team and peers Proactively engages team members and or asks for support when needed Accurately forecast personal and team hours on a per client weekly basis

SUPERCHARGE YOUR PROFESSIONAL DEVELOPMENT Sales Cloud Consultant Service Cloud Consultant CPQ Certification Billing Specialist Superbadge Advanced Billing Specialist Superbadge Salesforce CPQ specialty Provide training content Facilitate training sessions At Lane Establish best practises Four we start and end our days with a growth mindset and are always pushing the boundaries of continuous learning As a RevOps Manager you exemplify this mindset by Developing your knowledge base by completing training Seeking necessary information and coaching to continue to develop your current role Attending professional conferences or workshops Continuing to develop technical skills through Salesforce s learning platforms certifications and or self guided learning Participating in knowledge sharing mindshare activities Engaging as a Thought Leader Staying curious and motivated to experiment with new technologies e g SFDC releases Striving to be an industry expert in both the primary and secondary tools

We urge you to ask yourself what s next Maybe it s a new cert or a clearer view along one of our career paths Are you wondering where this role can take you CAREER PATH S Leadership Career Path Technical Career Path You re considered as a team member who s breaking through the top of their game You re enjoying the many facets of your role and want to keep pushing boundaries Continue to find time with other SME s and even Directors to gain feedback and or mentorship

CONSULTING SR MANAGER REVOPS REPORTS TO DIRECTOR OF REVENUE OPERATIONS OVERVIEW AS A SENIOR MANAGER OF REVENUE OPERATIONS CONSULTING YOU ARE THE FACE OF LANE FOUR TO OUR CLIENTS AND TAKE ON A LEADERSHIP ROLE WITHIN LANE FOUR YOU ARE RESPONSIBLE FOR THE SATISFACTION OF OUR CLIENTS YOU ARE ALSO RESPONSIBLE FOR MANAGING BILLING GROWTH FROM THOSE CLIENTS AND ACCURATELY FORECASTING THE DEMAND FOR OUR SERVICES YOU ARE EXPECTED TO BE AN INDUSTRY EXPERT AND EFFECTIVELY LEAD YOUR TEAM WHILE TAKING RESPONSIBILITY FOR EACH IMPLEMENTATION PROCESS BEGINNING TO END AS A PEOPLE LEADER YOU ENSURE THAT 50 60 OF YOUR TIME FOCUSES ON PROVIDING REGULAR FEEDBACK MENTORSHIP AND DIRECTION TO YOUR TEAM MEMBERS

SR MANAGER REVOPS THE SR REVOPS MANAGER EMBODIES WHO we are WHAT we believe in Be Real Be Human Be Curious Own It and Do Good Work Empowerment Mentorship Accountability Authenticity WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE You are committed to the growth and development of others and exercise effective mentorship by Valuing each team member s strengths and finding ways to utilize their skill sets effectively Coaching others for enhanced business outcomes Providing timely feedback to team members in coordination with their Director Establishing and helping to sustain a culture of trust and collaboration Inspiring and leading by example to contribute toward a positive work environment Leading coaching guiding and assist team members to become a high performing team Working directly with external clients and stakeholders to collect business requirements construct user stories and develop acceptance criteria Conducts valuable feedback review discussions on time Deals with and manages team performance issues in a timely manner Lead successful on boarding efforts for new team members Leading knowledge sharing sessions Creating and establishing best practices for high performance Holding regular and meaningful discussion with you team members regarding their professional development and career aspirations Actively supporting your teams professional development and career goals As Lane Four Senior Manager you are committed to progressing the growth of the business by Supporting business development efforts including fostering professional relationships in the industry and preparing responses to requests for proposals Realizing company initiatives and goals and championing them into their day to day business Anticipating and communicating increasing or decreasing needs and identifying new opportunities to generate growth business Responsibly managing the growth of the company s billable hours within their existing business Understanding and always being on top of the decision making framework and any changes in the day to day client business Ensuring operational effectiveness and efficiencies by leading others in best practices Regularly communicating increasing decreasing needs to ensure effective planning and utilization of team efforts

WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE CONT D You put your Lane Four clients first by Creating and maintaining successful relationships with clients and or stakeholders exceeding their expectations and ensuring overall satisfaction of the client Being mindful of expected effort estimates on tasks and projects Tailoring and providing solutions to the customer s needs Looking for opportunities for improvements Maintaining a high level of commitment to your project and team Meeting objectives assigned by your Director Leading efforts to ensure project billable hours and budgets are followed Being proactive and self directed when it comes to looking after deliverables Anticipating the needs of your clients and seeking new opportunities Taking initiative to conduct your own research first and or seeking out information to help substantiate ideas Applying adept problem solving skills troubleshooting while also being sensitive to your client s turnaround time Proactively anticipating potential issues feedback and outlining alternative solutions Problem solving efficiently and effectively by having the skill to prioritize the different needs of the client Utilizing your project management skills to estimate the level of effort for activities e g scope management and troubleshooting while also being sensitive to your client s turnaround time Taking on complex deployments troubleshooting complex problems with order of operations flows workflow and process builder to articulate theory behind workflow and validation rules as data quality tools Ensuring your team is in front of the SFDC releases and ensuring our clients are aware of how it will affect their org Participating in SLT Leading Thought Leadership sessions When it comes to Communication Collaboration you Openly communicate information and engage with appropriate team members Demonstrate the ability to listen understand and respond appropriately when interacting with other individuals and teams Support the broader consulting team with other client related or internal tasks as needed Display creativity and initiative to by building document and video based documentation on system processes and custom implementations Provides guidance and support to team and peers Proactively engages team members and or asks for support when needed Accurately forecast personal and team hours on a per client weekly basis

Your gold standard of Professional Development Sales Cloud Consultant Service Cloud Consultant Regularly providing content for Thought Leadership Participating in company wide key initiatives Creating training content Facilitating Professional Development sessions At Lane Four we start and end our days with a growth mindset and are always pushing the boundaries of continuous learning As a Sr RevOps Manager you exemplify this mindset by Developing your knowledge base by completing training Continuously building upon your working and leadership style Seeking necessary information and coaching to continue to develop your current role Attending professional conferences or workshops Continuing to develop technical skills through Salesforce s learning platforms certifications and or self guided learning Participating in knowledge sharing activities Staying curious and motivated to experiment with new technologies e g SDFC releases Not afraid to experiment with new technologies Leading knowledge sharing activities

We urge you to ask yourself what s next Maybe it s a new cert or a clearer view along one of our career paths Are you wondering where this role can take you CAREER PATH S Leadership Career Path Technical Career Path You re considered as a trusted Senior level team member who s breaking through the top of their game You re enjoying the many facets of your role and want to keep pushing boundaries Continue to find time with other SME s and even Directors to gain feedback and or mentorship

CONSULTING DIRECTOR REPORTS TO CHIEF EXECUTIVE OFFICER CEO OVERVIEW AS A CONSULTING DIRECTOR YOU PRESENT BUSINESS MINDEDNESS STRONG LEADERSHIP COMPETENCIES AND THE ABILITY TO EXEMPLIFY ELEVATED THINKING TOWARD KEY BUSINESS OBJECTIVES YOU INTERFACE AND PARTNER WITH CLEVEL EXECUTIVES AND OTHER DIRECTORS TO PROGRESS OVERALL BUSINESS DEVELOPMENT AND KEY GOALS ACROSS THE COMPANY YOU ALSO THRIVE IN BEING AN EFFECTIVE LEADER ON MULTIPLE DELIVERABLES WITHIN YOUR TEAM WHILE DELIVERING HIGH LEVEL RESULTS WITH AGGRESSIVE TIMELINES YOU DEMONSTRATE SELF MOTIVATION AND THE ABILITY TO GRASP CONCEPTS QUICKLY YOU THINK CRITICALLY SOLVE PROBLEMS EFFECTIVELY EXEMPLIFY OUR CORE VALUES AND PRACTICE OUR GUIDING PRINCIPLES TO PROVIDE IMPACTFUL LEADERSHIP ACROSS THE COMPANY

DIRECTOR CONSULTING THE CONSULTING DIRECTOR EMBODIES WHO we are WHAT we believe in Be Real Be Human Be Curious Own It and Do Good Work Empowerment Mentorship Accountability Authenticity WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE You are committed to the growth and development of others and exercise effective leadership by Valuing each team member s strengths and finding ways to utilize their skill sets effectively Coaching others for enhanced business outcomes Dealing with and managing team performance issues in a timely manner Conducting valuable feedback and providing review discussions with team members Holding regular and meaningful discussions with you team members regarding their professional development and career aspirations Actively supporting your teams professional development and career goals Establishing and helping to sustain a culture of trust and collaboration Inspiring and leading by example to contribute toward a positive work environment Leading coaching guiding and assist team members to become a high performing team Regularly organizing team events to foster positive team dynamics cohesion and morale As Lane Four Director you are committed to progressing the growth of the business by Contributing 30 50 percent of your time on direct billable client deliverables This enables you to stay connected with our clients as a consultant and to be able to provide real time coaching and mentorship to your team members on a regular basis Forecasting proactively communicating when you have team members who have available capacity and or your team is at capacity and additional support may be required Ensuring that your forecasts are as accurate as possible on a regular basis Being informed and ready to share details when your forecast vs actuals is greater than 10 15 Working directly with external clients and stakeholders to collect business requirements construct user stories and develop acceptance criteria Supporting micro and macro business development efforts including fostering professional relationships in the industry and preparing responses to requests for proposals Anticipating increasing or decreasing needs and identifying new opportunities to generate growth business Responsibly managing the growth of the company s billable hours within their existing business Understanding and always being on top of the decision making framework and any changes in the day to day client business Thinking holistically as a leader about the overall team needs outside of one s own team Helping to drive key Company wide initiatives Being a champion of our culture by demonstrating effective leadership behaviours with clients team members and at social events Ensuring best practices are aligned with business objectives and our Company standards Developing and maintaining a network of industry contacts performing research on industry trends competitors business and IT products analyzing trends and making strategic and tactical recommendations Overseeing delivery of initiatives across his her team with best in class user experience high quality timeliness and cost

WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE CONT D You put your Lane Four clients first by Creating and maintaining successful relationships with clients and or stakeholders exceeding their expectations and ensuring overall satisfaction of the client Being mindful of expected effort estimates on tasks and projects Tailoring and providing solutions to the customer s needs Looking for opportunities for improvements Maintaining a high level of commitment to your project and team Continuously being mindful and respectful of project billable hours budgets Being proactive and self directed when it comes to looking after deliverables Anticipating your needs and new opportunities Taking initiative to conduct your own research first and or seeking out information to help substantiate ideas Applying adept problem solving skills troubleshooting while also being sensitive to your client s turnaround time Proactively anticipating potential issues feedback and outlining alternative solutions Problem solving efficiently and effectively by having the skill to prioritize the different needs of the client Utilizing your project management skills to help to estimate the level of effort for activities e g scope management and troubleshooting while also being sensitive to your client s turnaround time Taking on complex deployments troubleshooting complex problems with order of operations flows workflow and process builder to articulate theory behind workflow and validation rules as data quality tools When it comes to Communication Collaboration you Openly and proactively communicate information and engage appropriate team members Demonstrate the ability to listen understand and respond appropriately when interacting with individuals and group Provide guidance and support to team and peers Accurately forecast hours on a weekly basis Identify and mitigate risks or issues on a project by project basis implementing strategies to minimize impact to the project controlling deviations from the project schedule and estimated costs Manage scrum agile ceremonies including huddles backlog grooming increment planning retrospectives and sprint demos when applicable to the consultancy s delivery methodology C learly define performance objectives and development plans for team members and ensure alignment with department objectives Exercise highly developed negotiation facilitation and consensus building skills Highly developed oral and written communication skills strong presentation skills

Supercharge your tool belt by regularly completing applicable trailheads in correlation with sessions with consultants Your gold standard of Professional Development Leading Thought Leadership sessions Creating content for professional development and training across the company Active in the market by representing Lane Four to attract new clients and talent At Lane Four we start and end our days with a growth mindset and are always pushing the boundaries of continuous learning As a Director of Consulting you exemplify this mindset by Developing your knowledge base by completing training Becoming involved in Company wide initiative and acting as a Champion to support our culture and all People Success programs Staying abreast and sharing regularly what s happening in the market to understand impact to our business and overall Company Attending professional conferences or workshops Continuing to develop technical skills through Salesforce s learning platforms certifications and or self guided learning Facilitating Professional Development sessions with your team and or the broad team Participating in knowledge sharing mindshare activities as a Thought Leader Staying curious and motivated to experiment with new technologies

CONSULTING SF TECHNICAL CONSULTANT REPORTS TO DIRECTOR CONSULTING OVERVIEW AS A LANE FOUR SALESFORCE TECHNICAL CONSULTANT YOU WILL BE THE TRUSTED ADVISOR TO TACKLE COMPLEX BUSINESS CHALLENGES WITH TECHNICAL SOLUTIONS AND BRING THE BEST USE OF SALESFORCE TO THE CUSTOMER YOU ARE RESPONSIBLE FOR USING YOUR EXPERIENCE AND KNOWLEDGE OF THE SALESFORCE ECOSYSTEM TO BUILD OUT CUSTOM APPLICATION S AND DELIVER THESE DIRECTLY TO YOUR CLIENTS

SF TECHNICAL CONSULTANT THE TECHNICAL CONSULTANT EMBODIES WHO we are WHAT we believe in Be Real Be Human Be Curious Own It and Do Good Work Empowerment Mentorship Accountability Authenticity WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE You display technical competency and professionalism through your ability to Comprehend and or work with an Object Oriented Programming language such as Apex based on specific requirements eg basic Apex triggers and be able to test these solution Welcome projects that require you to build custom Salesforce instances and implement declarative automation solutions Build on custom Salesforce instances and perform tailored configuration and integration tasks with ease Troubleshoot any issues and speak technically with Salesforce Admins and or Consultants on flows and liaise with Developers on general inquiries Work dynamically with other developers and or team members to deliver creative custom code solutions Contribute to open source projects or personal projects in a good state of development Combine business analysis and technology implementation experience to deliver high quality work Know when to handoff certain responsibilities to the Tech Dev team and work closely with developers when custom code solutions are necessary Prepare any project specifications for the Dev team to complete any custom Dev work Research and implement third party tools and solutions Perform data manipulation and migration tasks Deliver task updates and perform live solution demos to clients Easily design models to present solutions Test and troubleshoot system errors process automation and custom apex implementations Assist with training clients on custom implementations and third party integrations Perform technical tasks in accordance with Lane Four s internal guidelines and best practices You put our Lane Four clients first by Maintaining successful relationships with clients and or stakeholders Maintaining organisation and effective pace to meet deliverable deadlines Tailoring and providing solutions that are in alignment with the client s needs Proposing technical designs from communicated business requirements and or wireframes Proactively engaging team members and or asking for support when needed Looking for opportunities for improvements Maintaining a high level of commitment to your project and team Meeting objectives assigned by your manager Being proactive and self directed when it comes to looking after deliverables Anticipating your needs and new opportunities Taking initiative to conduct your own research first and or seeking out information to help substantiate ideas Applying adept problem solving skills troubleshooting while also being sensitive to your client s turnaround time Proactively anticipating potential issues feedback and outlining alternative solutions

WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE CONT D When it comes to Communication Collaboration you Openly communicate information and engage appropriate team members Are mindful of the nature of any technical tasks and being confident to handoff coding tasks to Dev team members when and where necessary Demonstrate the ability to listen understand and respond appropriately when interacting with individuals and group Provide guidance and support to team and peers Support the broader consulting team with other client related or internal tasks as needed Create document and video based documentation on system processes and custom implementations Adapt to a dynamic work environment and exercise creativity within a team Exercise excellent communication written and oral and interpersonal skills

SUPERCHARGE YOUR TOOL BELT Core Certs Platform Developer I Apex Specialist Superbadge Trailhead Implemented multiple SF integrations At Lane Four we start and end our days with a growth mindset and are always pushing the boundaries of continuous learning As a SF Technical Consultant you exemplify this mindset by Developing your knowledge base by completing training Seeking necessary information and coaching to continue to develop your current role Attending professional conferences or workshops Continuing to develop technical skills through Salesforce s learning platforms certifications and or self guided learning Participating in knowledge sharing activities Staying curious and motivated to experiment with new technologies

So we urge you to ask yourself what s next Maybe it s a new cert or a clearer view along one of our career paths Are you wondering where this role can take you CAREER PATH S Leadership Career Path Technical Career Path So you can now say you re confident in knowing the difference between a cannonball and a swan dive when it comes to key differences in technical processes like importing a CSV file versus manual entries With your technical brain awesome people skills and having completed a couple laps of the pool as a SF Consultant you are well on your way to accelerating your growth both in app building as well as consulting Consider finding some time with one of Lane Four s Sr SF Technical Consultants or Leaders to get some feedback and exposure on different projects to enhance your learning experience and growth

CONSULTING SR SALESFORCE TECHNICAL CONSULTANT REPORTS TO DIRECTOR CONSULTING OVERVIEW AS A LANE FOUR SR SALESFORCE TECHNICAL CONSULTANT YOU WILL BE THE TRUSTED PILLAR OF SUPPORT TO TACKLE COMPLEX BUSINESS CHALLENGES WITH TECHNICAL SOLUTIONS AND BRING THE BEST USE OF SALESFORCE TO THE CUSTOMER YOU ARE RESPONSIBLE FOR USING YOUR EXPERIENCE AND UNDERSTANDING OF WHEN PROGRAMMING LANGUAGES NEED TO BE APPLIED TO SALESFORCE APPLICATIONS AND WORK WITH THE RIGHT PEOPLE TO DELIVER SOLUTIONS WHILE EXERCISING STRONG CLIENT FACING INTERPERSONAL SKILLS TO DELIVER QUALITY IMPLEMENTATIONS

SR SF TECHNICAL CONSULTANT THE SR SF TECHNICAL CONSULTANT EMBODIES WHO we are Be Real Be Human Be Curious Own It and Do Good Work WHAT we believe in Empowerment Mentorship Accountability Authenticity WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE You display technical competency and professionalism through your ability to Work within an Object Oriented Programming language such as Apex based on specific requirements eg basic Apex triggers and test these solution Architect the setup of an overall system in advance Build custom Salesforce instances and perform tailored configuration and integration tasks Perform Estimation exercises Implement and optimize declarative automation solutions Anticipate and plan for future roadblocks in the solution building process thus making the process more efficient Work dynamically with other developers and or team members to deliver creative custom code solutions Contribute to open source projects or personal projects in a good state of development Combine business analysis and technology implementation experience to deliver high quality work Research and implement third party tools and solutions Assist with training clients on custom implementations and third party integrations Perform technical tasks in accordance with Lane Four s internal guidelines and best practices Build and optimize flows with best practices in mind Work with developers to deliver custom code solutions Perform and test data manipulation and migration tasks Deliver task updates and perform live solution demos to clients Test and troubleshoot system errors process automation and custom apex implementations Carry out Business Analysis to understand the current state in depth Know when to handoff certain responsibilities to the Tech Dev team and working closely with developers when custom code solutions are necessary Understand the considerations involved with Big picture solution design with multiple integrated systems and therefore concepts in the Salesforce architect domain

WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE CONT D You put our Lane Four clients first by Creating and maintaining successful relationships with clients and or stakeholders Proactively scoping and planning anticipating potential issues feedback and outlining alternative solutions before they happen Maintaining organisation and effective pace to meet deliverable deadlines Tailoring and providing efficient solutions to the client s needs Proposing technical designs from communicated business requirements and or wireframes Proactively engaging team members and or asking for support when needed Looking for opportunities for improvements Maintaining a high level of commitment to your project and team Meeting objectives assigned by your manager Being proactive and self directed when it comes to looking after deliverables Anticipating your needs and new opportunities Taking initiative to conduct your own research first and or seeking out information to help substantiate ideas Applying adept problem solving skills troubleshooting while also being sensitive to your client s turnaround time Welcoming the challenge of tackling assignments that demand multiple pieces of complex automations and integrations When it comes to Communication Collaboration you Take on a more supportive role within the Technical Consulting Career Path with potential to work alongside the Solutions Architect and or lead more complex projects and provide design solutions to more robust clientele Openly communicate information and engage appropriate team members Demonstrate an ability to listen understand and respond appropriately when interacting with individuals and group Provide guidance and support to team and peers Support the broader consulting team with other client related or internal tasks as needed Create document and video based documentation on system processes and custom implementations Adapt to a dynamic work environment and be creative within a team Exercise excellent communication written and oral and interpersonal skills

SUPERCHARGE YOUR TOOL BELT Core Advance Admin Platform Dev I II Apex Specialist Superbadge Trailhead Experience with Implementations that involve multiple SF integrations At Lane Four we start and end our days with a growth mindset and are always pushing the boundaries of continuous learning As a Sr SF Technical Consultant you exemplify this mindset by Developing your knowledge base by completing training Observe Tech Leads and Managers how they organize their workload the risks they anticipate and how they communicate with clients while handling difficult situations and use these to inspire and shape your own technical consulting style Seeking necessary information and coaching to continue to develop your current role Attending professional conferences or workshops Continuing to develop technical skills through Salesforce s learning platforms certifications and or self guided learning Participating in knowledge sharing activities Staying curious and motivated to experiment with new technologies

So we urge you to ask yourself what s next Maybe it s a new cert or a clearer view along one of our career paths Are you wondering where this role can take you CAREER PATH S Leadership Career Path Technical Career Path With your technical brain awesome people skills and having completed a couple laps of the pool as a seasoned SF Technical Consultant you are well on your way to developing webbed feet and really accelerating your growth both in app building as well as consulting Consider finding some time with other Lane Four s Sr Technical Consultants or Leaders to get some feedback and exposure on different projects to enhance your learning experience and growth

CONSULTING SF SOLUTIONS ARCHITECT REPORTS TO DIRECTOR CONSULTING OVERVIEW AS A SALESFORCE SOLUTIONS ARCHITECT AT LANE FOUR YOU OWN THE INTEGRITY AND STRENGTH OF THE SOLUTIONS RECOMMENDED THE SALESFORCE SOLUTIONS ARCHITECT DESIGNS BUILDS AND DELIVERS SOLUTIONS THAT BUSINESSES NEED TO SUCCEED IN A DEMANDING ECONOMY ARCHITECTS ARE THE LEAD TECHNICAL RESOURCE FOR DELIVERY TEAMS AND PROJECT STAKEHOLDERS YOU ARE THE TRUSTED ADVISOR TO OUR TEAM AND CLIENTS AND AN EFFECTIVE MENTOR FOR OTHER SALESFORCE PROFESSIONALS WORKING ALONGSIDE YOU YOU HAVE A DEEP UNDERSTANDING OF THE SALESFORCE PLATFORM BUT JUST AS IMPORTANTLY TOP NOTCH PEOPLE SKILLS TO GET YOUR IDEAS AND SOLUTIONS ACROSS TO STAKEHOLDERS AND GAIN INTEGRITY TO GET YOUR VISIONS BUILT INTO SUCCESSFUL SOLUTIONS

SF SOLUTIONS ARCHITECT THE SF SOLUTIONS ARCHITECT EMBODIES WHO we are WHAT we believe in Be Real Be Human Be Curious Own It and Do Good Work Empowerment Mentorship Accountability Authenticity WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE You are committed to the growth and development of others and exercise effective mentorship by Valuing each team members strengths and finding ways to utilize their skill sets effectively Coaching others for enhanced business outcomes Providing timely feedback to team members in coordination with other Technical team members and Directors Establishing and helping to sustain a culture of trust and collaboration Inspiring and leading by example to contribute toward a positive work environment Leading coaching guiding and assisting others to become a high performing team Working directly with external clients and stakeholders to collect business requirements construct user stories and develop acceptance criteria Feeling excited when it comes to taking lead point on projects and delegating tasks that will contribute to the success of the business and reflect the high quality of work at Lane Four You display technical competency and professionalism through your ability to Understanding the use of advanced programming languages in the context of Salesforce i e when how you can use code to fulfill requirements Build out custom Salesforce instances and perform customized configuration and integration tasks Implement and optimize declarative automation solutions Work dynamically with other developers and or team members to deliver creative custom code solutions includes knowing when and how to delegate specific development tasks Contribute to open source projects or personal projects in a good state of development Combine business analysis and technology implementation experience to deliver high quality work Put all the pieces together and oversee projects from high level delegating smaller tasks and making the decisions on how everything comes together

WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE CONT D You put your Lane Four clients first by Proactively conducting research into clients use of Salesforce producing a report of findings with recommended steps and a roadmap for Salesforce solutions as well as reviewing solutions in order to effectively advise recommend improvements Creating and maintaining successful relationships with clients and or stakeholders Providing guidance and recommendations to clients and prospects on how to implement SF best practices and domain expertise Managing teams deliverable deadlines Grooming and refining the Salesforce product backlog in liaison with stakeholders on the project Taking ownership of the design of Salesforce and optionally other affiliated solutions for Sales Service and platform solutions Acting as a release manager approving configuration and coded items to be deployed between environments where appropriate this could include deploying changes Providing guidance on user story writing style Ensuring success and acceptance criteria are defined for each story Describing and illustrating designs with appropriate justifications Ensuring documentation of the steps for testing is managed and communicated on Supervising the configuration QA testing and deployment of Salesforce Encouraging collaborative project and workstream planning When it comes to Communication Collaboration you Openly Communicate information and engage appropriate team members Demonstrate an ability to listen understand and provide appropriate feedback when interacting with individuals and group Provide guidance and support to team and peers Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements Adapt to a dynamic work environment and encourage creativity across the team Exercise excellent communication written and oral and interpersonal skills

The gold standard in Professional Development Salesforce Certified Application Architect Salesforce Certified System Architect Sales Cloud Certification Service Cloud Certification Platform Developer I Platform App Builder Apex Specialist Superbadge Trailhead Implemented multiple SF integrations Experience in Tech implementations for full lifecycle enterprise software projects So we urge you to ask yourself what s next Maybe it s a new cert or a clearer view along one of our career paths Are you wondering where this role can take you CAREER PATH S Technical Consulting Career Path At Lane Four we start and end our days with a growth mindset and are always pushing the boundaries of continuous learning As a CPQ Consultant you exemplify this mindset by Developing your knowledge base by completing training Seeking necessary information and coaching to continue to develop your current role Attending professional conferences or workshops Continuing to develop technical skills through Salesforce s learning platforms certifications and or self guided learning Participating in knowledge sharing mindshare activities Staying curious and motivated to experiment with new technologies Engaging regularly as a and with other Thought Leaders across the organization

CONSULTING CPQ CONSULTANT REPORTS TO HEAD OF CPQ OVERVIEW AS A CPQ CONSULTANT YOU ARE RESPONSIBLE FOR FACILITATING BUSINESS PROCESS REVIEWS TO IDENTIFY CLIENT REQUIREMENTS AND PROCESSES HELPING DESIGN THE BUSINESS SOLUTIONS AND IMPLEMENTING DESIGNS TO EXECUTE PROJECTS IN A TIMELY MANNER

CPQ CONSULTANT THE CPQ CONSULTANT EMBODIES WHO we are Be Real Be Human Be Curious Own It and Do Good Work WHAT we believe in Empowerment Mentorship Accountability Authenticity WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE You put your Lane Four clients first by Being recognized as a functional CPQ expert who can prioritize the needs of the client Evaluating business requirements and identifying technical capabilities Providing guidance and recommendations to clients and prospects on how to implement CPQ best practices and domain expertise Assisting in hands on solution design solution architecture proofs of concept process flows as well as configuration and deployment required to support current and new projects Actively managing client relationships to increase adoption ensure retention and increase satisfaction Communicating with all levels of client resources across project management executive needs sales pricing order and billing teams Delivering end user training and documentation Proactively supporting external and internal stakeholders in resolving issues post go live dates Creating and maintaining successful relationships with clients and or stakeholders Meeting deliverable deadlines Ensuring successful implementation of recommended solutions Being responsible for Quality Assurance QA of implemented solutions Proactively engaging with team members and or asks for support when needed Looking for opportunities for improvements Maintaining a high level of commitment to your project and team Being proactive and self directed when it comes to looking after deliverables Proactively anticipating potential issues feedback and outlining alternative solutions Taking initiative to conduct your own research first and or seeking out information to help substantiate ideas Applying adept problem solving skills troubleshooting while also being sensitive to your client s turnaround time

WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE CONT D You display technical competency through your ability to Launch your Salesforce career as a Salesforce Administrator or Salesforce Consultant and are ready to kick it up a notch with the CPQ Specialty Utilize your understanding when it comes to the CPQ platform data architecture and how the different piece of your CPQ setup impact each other to find solution to real life client contexts Customize Products and Bundles and pricing in CPQ Set up more complex product catalogues and advanced pricing that meets yours and the customer s business requirements Understand Product Selection and know how to make the process of configuring quotes as smoothly as possible for your end user Work with more complex and customized CPQ Quote templates Understand and apply Orders Contracts Amendments and Renewals function in CPQ and be able to tailor the out of the box functionality with ease Understanding of QCP use cases and leading the development as needed When it comes to Communication Collaboration you Take on a more supportive role within the consulting practice with potential to lead small projects and provide design solutions Openly communicate information and proactively engage team members Take action and ask for support when needed from the Head of CPQ Demonstrate the ability to listen understand and respond appropriately when interacting with individuals and within a group setting Add value with your core Salesforce knowledge in conversations whenever you can to grasp best practices and get comfortable solutionizing like a hero Support and provide guidance when needed to the broader consulting team when it comes to client related or internal tasks Create document and video based documentation on system processes and custom implementations Establish and maintain open lines of communication with clients Responsible for internal communications with different teams as needed through implementation of CPQ project

SUPERCHARGE YOUR TOOL BELT Core Advance Admin Learn Salesforce CPQ Admin Fundamentals Trailmix Product Configuration for Salesforce Billing Billing Specialist Superbadge Pre Req Salesforce Billing Basics Billing Specialist Superbadge Pre Req Salesforce CPQ Specialist Billing Specialist Superbadge Advanced Billing Specialist Superbadge So we urge you to ask yourself what s next Maybe it s a new cert or a clearer view along one of our career paths Are you wondering where this role can take you CAREER PATH S CPQ Consulting Practice Career Path At Lane Four we start and end our days with a growth mindset and are always pushing the boundaries of continuous learning As a CPQ Consultant you exemplify this mindset by Developing your knowledge base by completing training Seeking necessary information and coaching to continue to develop your current role Attending professional conferences or workshops Continuing to develop technical skills through Salesforce s learning platforms certifications and or self guided learning Participating in knowledge sharing mindshare activities Staying curious and motivated to experiment with new technologies Engaging regularly as a and with other Thought Leaders across the organization

CONSULTING SENIOR CPQ CONSULTANT REPORTS TO HEAD OF CPQ OVERVIEW AS A SR CPQ CONSULTANT YOU MOVE AT AN ACCELERATED PACE AND WILL BE COLLABORATING WITH CLIENTS TO IDENTIFY AND ANALYZE BUSINESS REQUIREMENTS IMPLEMENT SOLUTIONS THAT LEVERAGE SALESFORCE CPQ AND CPQ BILLING AND MANAGE PROJECTS YOU ARE A SUBJECT MATTER EXPERT SME AND WILL BE PROVIDING MENTORSHIP COACHING TO NEW HIRES AND TEAM MEMBERS AROUND BEST PRACTICES IN SALESFORCE CPQ AND IMPLEMENTATION TO ENHANCE USER EXPERIENCE YOU ARE BUCKLED UP AND ALWAYS READY TO GET THINGS DONE AS EFFICIENTLY AND EFFECTIVELY AS POSSIBLE

SR CPQ CONSULTANT THE SR CPQ CONSULTANT EMBODIES WHO we are WHAT we believe in Be Real Be Human Be Curious Own It and Do Good Work Empowerment Mentorship Accountability Authenticity WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE You are committed to the growth and development of others and exercise effective mentorship by Valuing each team member s strengths and finding ways to utilize their skill sets effectively Coaching others for enhanced business outcomes Providing timely feedback to team members in coordination with the Head of CPQ and Directors Establishing and helping to sustain a culture of trust and collaboration Inspiring and leading by example to contribute toward a positive work environment Leading coaching guiding and assisting others to become a high performing team Working directly with external clients and stakeholders to collect business requirements construct user stories and develop acceptance criteria Feeling excited when it comes to taking lead point on projects and reporting back to the Head of CPQ when necessary When it comes to Communication Collaboration you Take on a more supportive role within the consulting practice with potential to work alongside the Head of CPQ and or lead more complex projects and provide design solutions to more robust clientele Openly communicate information and proactively engage team members Take action and ask for support when needed from the Head of CPQ Demonstrate the ability to listen understand and respond appropriately when interacting with individuals and within a group setting Support and provide guidance when needed to the broader consulting team when it comes to client related or internal tasks Managing and approving billable hours for other team members

WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE CONT D You put your Lane Four clients first by Being recognized as a functional CPQ expert who can prioritize the needs of the client Evaluating business requirements and identifying technical capabilities Providing guidance and recommendations to clients and prospects on how to implement CPQ best practices and domain expertise Assisting in hands on solution design solution architecture proofs of concept process flows as well as configuration and deployment required to support current and new projects Actively managing client relationships to increase adoption ensure retention and increase satisfaction Communicating with all levels of client resources across project management executive needs sales pricing order and billing teams Delivering end user training and documentation Proactively supporting external and internal stakeholders in resolving issues post go live dates Creating and maintaining successful relationships with clients and or stakeholders Meeting deliverable deadlines on budget Ensuring successful implementation of recommended solutions Being responsible for Quality Assurance QA of implemented solutions Proactively engaging with team members and or asks for support when needed Looking for opportunities for improvements Maintaining a high level of commitment to your project and team Being proactive and self directed when it comes to looking after deliverables Proactively anticipating potential issues feedback and outlining alternative solutions Taking initiative to conduct your own research first and or seeking out information to help substantiate ideas Applying adept problem solving skills troubleshooting while also being sensitive to your client s turnaround time

SUPERCHARGE YOUR TOOL BELT Core Advance Salesforce Admin Learn Salesforce CPQ Admin Fundamentals Trailmix Product Configuration for Salesforce Billing Billing Specialist Superbadge Pre Req Salesforce Billing Basics Billing Specialist Superbadge Pre Req Salesforce CPQ Specialist Billing Specialist Superbadge Advanced Billing Specialist Superbadge So we urge you to ask yourself what s next Maybe it s a new cert or a clearer view along one of our career paths Are you wondering where this role can take you CAREER PATH S CPQ Consulting Practice Career Path At Lane Four we start and end our days with a growth mindset and are always pushing the boundaries of continuous learning As a Sr CPQ Consultant you exemplify this mindset by Developing your knowledge base by completing training Seeking necessary information and coaching to continue to develop your current role Attending professional conferences or workshops Continuing to develop technical skills through Salesforce s learning platforms certifications and or self guided learning Participating in knowledge sharing mindshare activities Staying curious and motivated to experiment with new technologies Engaging regularly as a and with other Thought Leaders across the organization

CONSULTING CPQ TECHNICAL LEAD REPORTS TO HEAD OF CPQ OVERVIEW AS A CPQ TECHNICAL LEAD YOU WILL BE PART OF OUR LANE FOUR CPQ SPECIALIZED PRACTICE AND A WIZARD ON SALESFORCE COM SALESFORCE CPQ DEVELOPMENT SUPPORT AND ENHANCEMENT AS A SUBJECT MATTER EXPERT SME YOU LEVERAGE YOUR EXTENSIVE EXPERIENCE AND ARE RESPONSIBLE FOR DESIGNING AND DEVELOPING CUSTOMIZED SOLUTIONS WITHIN THE SALESFORCE PLATFORM AND REVENUE CLOUD YOU ARE THE TECHNICAL KNOW HOW AND ENJOY IMPARTING INVALUABLE MENTORSHIP TO OTHERS WILLING TO LEARN THE NITTY GRITTY STUFF EXCITES AND MOTIVATES YOU AND YOU RE ALWAYS READY TO WORK FAST COLLABORATE AND GET CREATIVE WHEN IT COMES TO FINDING THE BEST SOLUTION FOR THE CLIENT

CPQ TECHNICAL LEAD THE CPQ TECHNICAL LEAD EMBODIES WHO we are WHAT we believe in Be Real Be Human Be Curious Own It and Do Good Work Empowerment Mentorship Accountability Authenticity WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE You are committed to the growth and development of others and exercise effective mentorship by Valuing each team member s strengths and finding ways to utilize their skill sets effectively Coaching others for enhanced business outcomes Providing timely feedback to team members in coordination with the Head of CPQ and Directors Establishing and helping to sustain a culture of trust and collaboration Inspiring and leading by example to contribute toward a positive work environment Leading coaching guiding and assisting others to become a high performing team Working directly with external clients end users and stakeholders to collect business requirements construct user stories and develop acceptance criteria Feeling a sense of empowerment when it comes to supporting the Head of CPQ and other Team members When it comes to Communication Collaboration you Take on a more supportive role within the consulting practice with potential to work alongside the Head of CPQ and or lead more complex projects and provide design solutions to more robust clientele Openly communicate information and proactively engage team members Take action and ask for support when needed from the Head of CPQ Demonstrate the ability to listen understand and respond appropriately when interacting with individuals and within a group setting Support and provide guidance when needed to the broader consulting team when it comes to client related or internal tasks

WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE CONT D You put your Lane Four clients first by Being recognized as a functional CPQ expert who can prioritize the needs of the client Evaluating business requirements and identifying technical capabilities Providing guidance and recommendations to clients and prospects on how to implement CPQ best practices and domain expertise Assisting in hands on solution design solution architecture proofs of concept process flows as well as configuration and deployment required to support current and new projects Actively managing client relationships to increase adoption ensure retention and increase satisfaction Communicating with all levels of client resources across project management executive needs sales pricing order and billing teams Delivering end user training and documentation Proactively supporting external and internal stakeholders in resolving issues post go live dates Creating and maintaining successful relationships with clients and or stakeholders Meeting deliverable deadlines Ensuring successful implementation of recommended solutions Being responsible for Quality Assurance QA of implemented solutions Proactively engaging with team members and or asks for support when needed Looking for opportunities for improvements Maintaining a high level of commitment to your project and team Being proactive and self directed when it comes to looking after deliverables Proactively anticipating potential issues feedback and outlining alternative solutions Taking initiative to conduct your own research first and or seeking out information to help substantiate ideas Applying adept problem solving skills troubleshooting while also being sensitive to your client s turnaround time Leading and supporting QCP other custom development tasks

SUPERCHARGE YOUR TOOL BELT Core Advance Salesforce Admin Learn Salesforce CPQ Admin Fundamentals Trailmix Product Configuration for Salesforce Billing Billing Specialist Superbadge Pre Req Salesforce Billing Basics Billing Specialist Superbadge Pre Req Salesforce CPQ Specialist Salesforce Advanced Developer Platform Developer II Certification or Equivalent knowledge So we urge you to ask yourself what s next Maybe it s a new cert or a clearer view along one of our career paths Are you wondering where this role can take you CAREER PATH S CPQ Consulting Practice Career Path At Lane Four we start and end our days with a growth mindset and are always pushing the boundaries of continuous learning As a CPQ Tech Lead you exemplify this mindset by Developing your knowledge base by completing training Seeking necessary information and coaching to continue to develop your current role Attending professional conferences or workshops Continuing to develop technical skills through Salesforce s learning platforms certifications and or self guided learning Participating in knowledge sharing mindshare activities Staying curious and motivated to experiment with new technologies Engaging regularly as a and with other Thought Leaders across the organization

CONSULTING HEAD OF CPQ REPORTS TO CHIEF EXECUTIVE OFFICER CEO OVERVIEW AS THE HEAD OF CPQ YOU RUN POINT AND MANAGE THE CPQ CENTER OF EXCELLENCE COE FROM END TO END YOU ARE A SUBJECT MATTER EXPERT SME AND A MENTOR TO ALL IN YOUR DEPARTMENT ALWAYS SUPPORTING AND MOTIVATING YOUR TEAM TO STAY ORGANIZED ALWAYS IMPROVING AND COLLABORATING TO FIND MORE EFFECTIVE WAYS TO DO THINGS YOU IDENTIFY GAPS IN THE MARKET AND SPOT OPPORTUNITIES TO CREATE VALUE PROPOSITIONS YOU DEMONSTRATE SELFMOTIVATION AND THE ABILITY TO GRASP CONCEPTS QUICKLY YOU THINK CRITICALLY SOLVE PROBLEMS EFFECTIVELY EXEMPLIFY OUR CORE VALUES AND PRACTICE OUR GUIDING PRINCIPLES TO PROVIDE IMPACTFUL LEADERSHIP ACROSS THE COMPANY

HEAD OF CPQ THE HEAD OF CPQ EMBODIES WHO we are Be Real Be Human Be Curious Own It and Do Good Work WHAT we believe in Empowerment Mentorship Accountability Authenticity WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE You are committed to the growth and development of individuals as well as Lane Four as a company and exercise effective mentorship and people management by Actively participating in staff recruitment and retention activities assisting in the hiring process including internal and external candidate interviews Valuing each team member s strengths and finding ways to utilize their skill sets effectively Coaching others for enhanced business outcomes Conducting valuable feedback review discussions in a timely manner Dealing with and managing team performance issues quickly and effectively Establishing and helping to sustain a culture of trust and collaboration Inspiring and leading by example to contribute toward a positive work environment Leading coaching guiding and assisting others to become a high performing team Defining and managing project scope and resource requirements Assessing business process needs and identifying functional capabilities needed Managing and maintaining own accounts and providing guidance to clients on leading practices and domain expertise Advising on CPQ best practices limitations and providing recommendations on all of consulting Being recognized as a subject matter expert SME in CPQ Planning and controlling project work time tracking reporting and deliverables Staying current and acquiring market relevant knowledge as the source of resourcefulness to the CPQ and broader consulting team Providing assistance and mentorship to internal teams as CPQ tasks arise Training new team members Continuously coaching and guiding new team members on tasks Regularly organizing team events to foster positive team dynamics cohesion and morale Hosting CPQ professional development sessions

WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE CONT D You put your Lane Four clients first by Contributing 60 75 percent of your time on direct billable client deliverables This enables you to stay connected with our clients as a consultant and to be able to provide real time coaching and mentorship to your team members on a regular basis Creating and maintaining successful relationships with clients and or stakeholders exceeding their expectations and ensuring overall satisfaction of the client Being mindful of expected effort estimates on tasks and projects Tailoring and providing solutions to the customer s needs Proactively engaging team members and or asking for support when needed Looking for opportunities for improvements Maintaining a high level of commitment to your project and team Being proactive and self directed when it comes to looking after deliverables Anticipating the needs of your clients and seeking new opportunities Taking initiative to conduct your own research first and or seeking out information to help substantiate ideas Applying adept problem solving skills troubleshooting while also being sensitive to your client s turnaround time Working with team to best fit skills sets to CPQ projects When it comes to Communication Collaboration you Openly and proactively communicate information and engage appropriate team members Are an effective fair and supportive delegator but also demonstrate the ability to listen understand and respond appropriately when interacting with individuals and groups Maintain open communication with external stakeholders and ask questions in a timely manner to complete a tasks Act as a liaison between the Technical team Functional team Business Functions and vendor s to drive CPQ CLM implementations Support team on complex projects and look for opportunities to scale efficiencies and new ways of working across multiple projects and environments Facilitate and manage communication among team members of the CPQ practice as well as cross functional teams involved Identify and mitigate risks or issues on a project by project basis implementing strategies to minimize impact to the project controlling deviations from the project schedule and estimated costs Participate in SLT Act as liaison between CPQ team and internal teams as needed Actively contribute to training and development initiatives by building document and video based documentation on system processes custom implementations and other training tools that are shared with the team

Our gold standards of Professional Development Salesforce CPQ Specialty Billing Specialist Superbadge Advanced Billing Specialist Superbadge Solid understanding and experience with Project People and BIlling Management Participate in Thought Leadership Create and facilitate CPQ training content At Lane Four we start and end our days with a growth mindset and are always pushing the boundaries of continuous learning As the Head of CPQ you exemplify this mindset by Developing your knowledge base by completing training Seeking necessary information and coaching to continue to develop your current role Attending professional conferences or workshops Continuing to develop technical skills through Salesforce s learning platforms certifications and or self guided learning Participating in knowledge sharing mindshare activities Staying curious and motivated to experiment with new technologies Feeling motivated to experiment with new technologies

DEVELOPMENT JR SALESFORCE DEVELOPER REPORTS TO DIRECTOR OF SOFTWARE DEVELOPMENT OVERVIEW AS A JR SALESFORCE DEVELOPER AT LANE FOUR YOU PLAY A VITAL ROLE WITHIN THE ORGANIZATION AND ARE COMMITTED TO BUILDING UPON THE SALESFORCE PLATFORM YOU ARE RESPONSIBLE FOR WORKING WITH OUR EXPERIENCED DEVELOPERS TO IMPLEMENT AND BRING TO LIFE A VARIETY OF WEB EXPERIENCES FOR CONSULTING CLIENTS YOU REMAIN EQUIPPED AND READY TO ATTEND TO SUPPORT TICKETS TRAINING AND DESIGNING SOLUTIONS TO KEEP USER SATISFACTION A TOP PRIORITY

JR SF DEVELOPER THE JR SALESFORCE DEVELOPER WHO we are WHAT we believe in Be Real Be Human Be Curious Own It and Do Good Work Empowerment Mentorship Accountability Authenticity WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE Above all else you put our Lane Four clients first by Creating and maintaining meaningful relationships with clients and or stakeholders Maintaining organization and effective pace to meet deliverable deadlines Tailoring and providing solutions to the customer s needs Looking for opportunities for improvements Maintaining a high level of commitment to your project and team Taking initiative to conduct your own research first and or seeking out information to help substantiate ideas Applying adept problem solving skills troubleshooting while also being sensitive to your client s turnaround time Iterating on designs based on feedback Working with other developers to make sure that features are delivered to satisfy client needs Developing clean fast user friendly web software and write unit tests You display technical competency and professionalism through your ability to Write code and work with either JavaScript or an Object Oriented Programming language such as Apex or Java based on specific requirements eg basic Apex triggers and test your work Customize application s and perform tailored configuration and integration tasks Implement and optimize declarative automation solutions Work dynamically with other developers and or Lane Four team members to deliver creative custom code solutions Contribute to open source projects or personal projects in a good state of development Combine business analysis and technology implementation experience to deliver high quality work adapt to a dynamic work environment and be creative within a team exercised excellent communication written and oral and interpersonal skills When it comes to Communication Collaboration you Openly communicate information and engage appropriate team members Demonstrate ability to listen understand and respond appropriately when interacting with individuals and group Collaborate with consultants and the product team in an agile environment

SUPERCHARGE YOUR TOOL BELT Associate and Platform App Builder Platform Developer 1 Certification Javascript Developer Certification not required Apex LWC Superbadge Exposure to the various Salesforce development tools languages LDS community sites Bachelor s Degree or equivalent working experience 1 year of experience developing Salesforce customizations and integrations At Lane Four we start and end our days with a growth mindset and are always pushing the boundaries of continuous learning As a Jr SF Developer you exemplify this mindset by Developing your knowledge base by completing training Observing more experienced developers how they organize their workload the risks they anticipate and how they communicate with clients while handling difficult situations and using these to shape your own heroic work style Seeking necessary information and coaching to continue to develop your current role Attending professional conferences or workshops Continuing to develop technical skills through Salesforce s learning platforms certifications and or self guided learning Participating in knowledge sharing mindshare activities Staying curious and motivated to experiment with new technologies Not being afraid to experiment with new technologies

The world is your oyster at this point so we urge you to ask yourself what s next Maybe it s a new cert or a clearer view along one of our career paths Are you wondering where this role can take you CAREER PATH S Development Career Path Quality Assurance QA You re getting a feel for the waters and are starting to get a hang of what it s like to tread You re hungry to keep learning so next steps would just be to continue to gain experience in your current role start feeling empowered to figure things out and problem solve independently and if you need support and guidance reach out to a more experienced Developer or team member we got you

DEVELOPMENT SALESFORCE DEVELOPER REPORTS TO DIRECTOR OF SOFTWARE DEVELOPMENT OVERVIEW AS A LANE FOUR SALESFORCE DEVELOPER YOU ARE RESPONSIBLE FOR USING YOUR EXPERIENCE AND KNOWLEDGE OF PROGRAMMING LANGUAGES TO CODE SALESFORCE APPLICATIONS YOU RE A SELF STARTER AND COMMITTED TO CONTINUOUSLY LEARNING FROM YOUR LEAD DEVELOPERS AND OTHERS ON THE TAEM YOU HAVE A GOOD WORK ETHIC AND ARE ALWAYS DEVELOPING SOLUTIONS WITH BEST PRACTICES IN MIND TO DESIGN AND IMPLEMENT THE NUMEROUS FEATURES OF PRODUCT ROADMAPS AND BRING TO LIFE A VARIETY OF WEB EXPERIENCES FOR CONSULTING CLIENTS

SALESFORCE DEVELOPER THE SALESFORCE DEVELOPER EMBODIES WHO we are WHAT we believe in Be Real Be Human Be Curious Own It and Do Good Work Empowerment Mentorship Accountability Authenticity WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE Above all else you put our Lane Four clients first by Creating and maintaining meaningful relationships with clients and or stakeholders Maintaining organisation and effective pace to meet deliverable deadlines Tailoring and providing solutions to the customer s needs Proposing technical designs from communicated business requirements and or wireframes Developing simple designs for complex features and tasks Collaborating with consultants and the product team in an agile environment Iterating on designs based on feedback Looking for opportunities for improvements Maintaining a high level of commitment to your project and team Taking initiative to conduct your own research first and or seeking out information to help substantiate ideas Applying adept problem solving skills troubleshooting while also being sensitive to your client s turnaround time Iterate on designs based on feedback Working with other developers to make sure that features are delivered to satisfy client needs Developing clean fast and user friendly web software write unit tests You display technical competency and professionalism through your ability to Write code and work with either JavaScript or an Object Oriented Programming language such as Apex or Java based on specific requirements eg basic Apex triggers testing Customize application s and perform tailored configuration and integration tasks Implement and optimize declarative automation solutions Work dynamically with other developers and or team members to deliver creative custom code solutions Contribute to open source projects or personal projects in a good state of development Combine business analysis and technology implementation experience to deliver high quality work Have an understanding of experience and confidence with integrations advanced triggers with multiple functions and front end development Be well rounded in both functional and technical aspects of a CRM engagement Adapt to a dynamic work environment and be creative within a team Exercise excellent communication written and oral and interpersonal skills When it comes to Communication Collaboration you Openly communicate information and engages appropriate team members Demonstrate ability to listen understand and respond appropriately when interacting with individuals and group Collaborate with consultants and the product team in an agile environment

SUPERCHARGE YOUR TOOL BELT Salesforce Certified Associate Platform App Builder Platform Developer 1 Certification Javascript Developer Certification not required Apex LWC Superbadge Completed Bachelor s Degree or equivalent working experience A minimum of 1 year of experience in technology implementation for full lifecycle enterprise software projects 2 years of experience developing Salesforce customizations and integrations At Lane Four we start and end our days with a growth mindset and are always pushing the boundaries of continuous learning As a SF Developer you exemplify this mindset by Developing your knowledge base by completing training Observe more experienced developers how they organize their workload the risks they anticipate and how they communicate with clients while handling difficult situations and use these to inspire and shape your own heroic work style Seeking necessary information and coaching to continue to develop your current role Attending professional conferences or workshops Continuing to develop technical skills through Salesforce s learning platforms certifications and or self guided learning Participating in knowledge sharing mindshare activities Staying curious and motivated to experiment with new technologies

You re settling into your Dev role so we urge you to ask yourself what s next Maybe it s a new cert or a clearer view along one of our career paths Are you wondering where this role can take you CAREER PATH S Development Career Path Quality Assurance QA You ve finally acclimated to the waters and want to start heading to the deep end Next steps would be to continue to gain experience in your current role and start solidifying your confidence in figuring things out and problem solving independently If you need support and guidance reach out to a more experienced Developer or team member we got you

DEVELOPMENT SR SALESFORCE DEVELOPER REPORTS TO DIRECTOR OF SOFTWARE DEVELOPMENT OVERVIEW AS A SENIOR SALESFORCE DEVELOPER AT LANE FOUR YOU TAKE OWNERSHIP OF ALL PROGRAMMATIC REQUESTS FOR YOUR ORGANIZATION AND ARE AN INDIVIDUAL WHO IS CENTRAL TO CONTINUALLY IMPROVING AND ENHANCING THE SALESFORCE PLATFORM FOR LANE FOUR AND OUR CLIENTS YOU WORK BOTH INDEPENDENTLY AND ALONGSIDE OUR LEAD DEVELOPERS AND MANAGERS TO DESIGN IMPLEMENT AND BRING TO LIFE A VARIETY OF WEB EXPERIENCES FOR CONSULTING CLIENTS YOU PROVIDE ONGOING HELP AND SUPPORT TO THE REST OF THE DEVELOPMENT TEAM INCLUDING PROVIDING CODE REVIEWS AND FEEDBACK ON OTHERS WORK

SR SALESFORCE DEVELOPER THE SR SALESFORCE DEVELOPER EMBODIES WHO we are WHAT we believe in Be Real Be Human Be Curious Own It and Do Good Work Empowerment Mentorship Accountability Authenticity WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE You are committed to the growth and development of others and exercise effective mentorship by Valuing each team member s strengths and finding ways to utilize their skill sets effectively Coaching others for enhanced business outcomes Providing timely feedback to team members in coordination with their Director Establishing and helping to sustain a culture of trust and collaboration Inspiring and leading by example to contribute toward a positive work environment Leading coaching guiding and assist team members to become a high performing team Working directly with external clients and stakeholders to collect business requirements construct user stories and develop acceptance criteria You put our Lane Four clients first by Creating and maintaining meaningful relationships with clients and or stakeholders Maintaining organization and effective pace to meet deliverable deadlines Tailoring and providing solutions to the customer s needs Proposing technical designs from communicated business requirements and or wireframes Developing simple designs for complex features and tasks Collaborating with other members of the Consulting and the product team in an agile environment Iterating on designs based on feedback Looking for opportunities for improvements Maintaining a high level of commitment to your project and team Taking initiative to conduct your own research first and or seeking out information to help substantiate ideas Applying adept problem solving skills troubleshooting while also being sensitive to your client s turnaround time Working with other developers to make sure that features are delivered to satisfy client needs Developing clean fast and user friendly web software write unit tests

WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE CONT D You display technical competency and professionalism through your ability to Write code and work with either JavaScript or an Object Oriented Programming language such as Apex or Java based on specific requirements eg basic Apex triggers testing Customize application s and perform more complex tailored configuration and integration tasks Implement and optimize declarative automation solutions with ease Work dynamically with other developers and or team members to deliver creative custom code solutions Contribute to open source projects or personal projects in a good state of development Combine business analysis and technology implementation experience to deliver high quality work adapt to a dynamic work environment and be creative within a team exercise excellent communication written and oral and interpersonal skills When it comes to Communication Collaboration you Openly communicate information and engages appropriate team members Demonstrate ability to listen understand and respond appropriately when interacting with individuals and group Collaborate with consultants and the product team in an agile environment

SUPERCHARGE YOUR TOOL BELT Associate Certification Platform App Builder Platform Developer 2 Certification Javascript Developer Certification not required Bachelor s Degree or equivalent working experience 3 years of software development experience 5 years of experience developing Salesforce customizations and integrations At Lane Four we start and end our days with a growth mindset and are always pushing the boundaries of continuous learning As a Senior Salesforce Developer you exemplify this mindset by Developing your knowledge base by completing training Observe more experienced developers how they organize their workload the risks they anticipate and how they communicate with clients while handling difficult situations and use these to inspire and shape your own heroic work style Seeking necessary information and coaching to continue to develop your current role Attending professional conferences or workshops Continuing to develop technical skills through Salesforce s learning platforms certifications and or self guided learning Participating in knowledge sharing mindshare activities Staying curious and motivated to experiment with new technologies

The world is your oyster at this point so we urge you to ask yourself what s next Maybe it s a new cert or a clearer view along one of our career paths Are you wondering where this role can take you CAREER PATH S Development Career Path You re getting a feel for the waters and are starting to get a hang of what it s like to tread You re hungry to keep learning so next steps would just be to continue to gain experience in your current role start feeling empowered to figure things out and problem solve independently and if you need support and guidance reach out to a more experienced Developer or team member we got you

DEVELOPMENT LEAD DEVELOPER REPORTS TO DIRECTOR OF SOFTWARE DEVELOPMENT OVERVIEW AS A LEAD DEVELOPER YOU HAVE DEEP KNOWLEDGE OF ALL ASPECTS OF THE SALESFORCE ECOSYSTEM AND SERVE AS A SUBJECT MATTER EXPERT SME ADDITIONALLY YOU LL HAVE AN INTERMEDIATE UNDERSTANDING OF INTEGRATIONS SINGLE SIGN ON SECURITY ETC YOU OVERSEE PROGRAMMATIC E L E M E N T S I N T E G R A T I O N S A N D C O N T I N U O U S I N T E G R A T I O N DEPLOYMENT PROCESSES INCLUDING CODE REVIEWS AND RESOLVING ISSUES AS THEY ARISE THE TEAM COUNTS ON YOU TO EFFECTIVELY LIAISE WITH THE PRODUCT OWNER AS NEEDED TO UNDERSTAND THE TECHNICAL NEEDS OF BUSINESS REQUIREMENTS AND POINT OUT ANY LIMITATIONS IT MAY EVEN BE NECESSARY FOR YOU TO BREAK UP THESE NEEDS INTO SMALLER FEATURES AND TASKS WHICH THEN YOU MAY DELEGATE TO OTHER DEVELOPERS ON THE PROJECT YOU RE ALWAYS EQUIPPED AND READY TO TAKE ON ANY CODING TASKS YOURSELF AS NEEDED IN ANY SALESFORCE TECHNOLOGY AS WELL AS ASSOCIATED FRONT END TECHNOLOGIES AS AN SME WITHIN THE DEV DEPARTMENT YOU WILL WORK WITH OTHER TEAMS AS REQUIRED AND DEVELOP ONGOING TRAINING MATERIALS AND LEARNING SYSTEMS

LEAD DEVELOPER THE LEAD DEVELOPER EMBODIES WHO we are and WHAT we believe in Be Real Be Human Be Curious Own It and Do Good Work Empowerment Mentorship Accountability Authenticity WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE You are committed to the growth and development of others and exercise effective mentorship by Valuing each team member s strengths and finding ways to utilize their skill sets effectively Coaching others for enhanced business outcomes Providing timely feedback to team members in coordination with the Lead Architect Establishing and helping to sustain a culture of trust and collaboration Inspiring and leading by example to contribute toward a positive work environment Leading coaching guiding and assisting others to become a high performing team Working directly with external clients and stakeholders to collect business requirements construct user stories and develop acceptance criteria Feeling a sense of empowerment when it comes to supporting the Lead Architect and Directors You display technical competency and professionalism through your ability to Write code and work with an Object Oriented Programming language such as Apex based on specific requirements eg basic Apex triggers testing Build custom Salesforce instances and perform complex configuration and integration tasks Implement and optimize declarative and programmatic automation solutions Work dynamically with other developers and or team members to deliver creative custom code solutions Contribute to open source projects or personal projects in a good state of development Combine business analysis and technology implementation experience to deliver high quality work Adapt to a dynamic work environment and be creative within a team Exercise excellent communication written and oral and interpersonal skills When it comes to Communication Collaboration you Take on a more supportive role along the Development Leadership and Technical Development Career Path becoming a technical go to individual within Lane Four Openly communicate information and proactively engage team members Are competent in delegating and following up with divided tasks to with team members Take action and ask for support when needed from other Team leads Managers Directors and or Executives Demonstrate the ability to listen understand and respond appropriately when interacting with individuals and within a group setting Support and provide guidance when needed to the broader consulting team when it comes to clientrelated or internal tasks Collaborate with consultants and other developers in an agile environment Are able to write clear technical requirements for tasks that other developers can will implement

WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE CONT D You put your Lane Four clients first by Being recognized as a functional SF Tech Dev expert who can prioritize the needs of the client Evaluating business requirements and identifying technical capabilities Providing guidance and recommendations to clients and prospects on how to implement SF best practices and domain expertise Assisting in hands on solution design solution architecture proofs of concept process flows as well as configuration and deployment required to support current and new projects Developing simple designs for complex features and tasks and creating standardized release models develop once deploy anywhere Actively managing client relationships to increase adoption ensure retention and increase satisfaction Communicating with all levels of client resources across project management executive needs sales pricing order and billing teams Delivering end user training and documentation Proactively supporting external and internal stakeholders in resolving issues post go live dates Creating and maintaining successful relationships with clients and or stakeholders Meeting deliverable deadlines Ensuring successful implementation of recommended solutions Being able to break down large projects into smaller technical tasks being responsible for Quality Assurance QA of implemented solutions Proactively engaging with team members and or asks for support when needed Looking for opportunities for improvements Maintaining a high level of commitment to your project and team Being proactive and self directed when it comes to looking after deliverables Proactively anticipating potential issues feedback and outlining alternative solutions Taking initiative to conduct your own research first and or seeking out information to help substantiate ideas Applying adept problem solving skills troubleshooting while also being sensitive to your client s turnaround time Developing clean fast user friendly web software and write unit tests

SUPERCHARGE YOUR TOOL BELT Salesforce Certified Application Architect Salesforce Certified System Architect CAREER PATH S Development Career Path At Lane Four we start and end our days with a growth mindset and are always pushing the boundaries of continuous learning As a Senior Salesforce Developer you exemplify this mindset by Developing your knowledge base by completing training Seeking necessary information and coaching to continue to develop your current role Attending professional conferences or workshops Continuing to develop technical skills through Salesforce s learning platforms certifications and or self guided learning Participating in knowledge sharing mindshare activities Staying curious and motivated to experiment with new technologies Engaging regularly as a and with other Thought Leaders across the organization

DEVELOPMENT TECHNICAL DELIVERY MANAGER REPORTS TO CHIEF EXECUTIVE OFFICER CEO DIRECTOR OF SOFTWARE DEVELOPMENT OVERVIEW THE TECHNICAL DELIVERY MANAGER IS RESPONSIBLE FOR MANAGING THE DELIVERY OF NEW SOLUTIONS TO PRODUCTS OR SERVICES THEY OVERSEE ALL COMPONENTS IN RELATION TO A PRODUCT S LIFECYCLE MANAGING TO PRODUCE IT IN THE SHORTEST CYCLE TIME THE TECHNICAL DELIVERY MANAGERS ALSO ESTABLISHES AN EFFECTIVE STRATEGY TO GUARANTEE THAT THEIR TEAMS DELIVERABLES ARE ON TIME AND TO AN ACCEPTABLE STANDARD WHILE ALSO COORDINATING RESOURCES ACROSS MULTIPLE DEVELOPMENT PROJECTS

TECHNICAL DELIVERY MANAGER THE SALESFORCE DEVELOPER EMBODIES WHO we are WHAT we believe in Be Real Be Human Be Curious Own It and Do Good Work Empowerment Mentorship Accountability Authenticity WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE You are committed to the growth and development of individuals as well as Lane Four as a company and exercise effective mentorship and people management by Valuing each team member s strengths Coaching for enhanced business outcomes Providing timely feedback to team members in the spirit of continuous improvement Establishing a culture of trust Inspiring and leading by example to contribute towards a positive work environment Management and Leadership of QA team members When it comes to Communication Collaboration you Take on a supportive Leadership role on the Dev team and across the Lane Four organization and become a go to point of open communication to other team members Engage appropriate team members Demonstrate ability to listen understand and respond appropriately when interacting with individuals and group Have the ability to manage and foster a team oriented environment and provide guidance and support to your team and peers Adapt to a dynamic work environment and encourage creativity across the team Exercise excellent communication written and oral and interpersonal skills

WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE CONT D You put your Lane Four clients first by Creating and maintaining successful relationships with clients and or stakeholders Helping to support deliverable deadlines Providing solutions to the Client s needs Proactively engaging team members and or asks for support when needed Looking for opportunities for improvements Maintaining a high level of commitment to your team and any projects involved in with Being mindful and respectful of budgets Being proactive and self directed when it comes to looking after deliverables Proactively anticipating potential issues feedback and outlining alternative solutions Taking initiative to conduct your own research first and or seeking out information to help substantiate ideas Applying adept analytical and problem solving skills troubleshooting while also being sensitive to your client s turnaround time At Lane Four we start and end our days with a growth mindset and are always pushing the boundaries of continuous learning As a Technical Delivery Manager you exemplify this mindset by Develops knowledge base by completing training Seeking necessary information and coaching to continue to develop in current role Attends professional conferences Participates in knowledge share mindshare Engages as a Thought Leader Experiments with new technologies

DEVELOPMENT TECHNICAL ARCHITECT REPORTS TO DIRECTOR OF SOFTWARE DEVELOPMENT OVERVIEW AS THE TECHNICAL ARCHITECT AT LANE FOUR YOU ARE A SYSTEMS LOGISTICS SPECIALIST WHO DESIGNS IMPLEMENTS AND MAINTAINS IT SYSTEMS FOR OUR BUSINESS CLIENTS IN THIS ROLE YOU ARE THE ONE TO BRING TECHNOLOGY PEOPLE AND PROCESSES TOGETHER AND EXERCISE GOVERNANCE AND SME LEVEL COMMUNICATION SKILLS AMONG YOUR ORGANIZATION MEMBERS YOU ARE THE EYES AND THE EARS AND ARE RESPONSIBLE FOR DESIGNING THE STRUCTURE OF NEW TECHNOLOGY SYSTEMS OVERSEEING THE IMPLEMENTATION OF PROGRAMS AND LIAISING WITH THE SOFTWARE DEVELOPMENT TEAM

TECHNICAL ARCHITECT THE TECHNICAL ARCHITECT EMBODIES WHO we are WHAT we believe in Be Real Be Human Be Curious Own It and Do Good Work Empowerment Mentorship Accountability Authenticity WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE You display technical competency and professionalism through your ability to Write code and work with an Object Oriented Programming language such as APEX LWX Aura VisualForce etc based on specific requirements eg basic Apex triggers testing Custom build Salesforce instances and perform customized configuration and integration tasks Be well rounded in both functional and technical aspects of a CRM engagement Implement and optimize declarative and programmatic automation solutions Work dynamically with other developers and or team members to deliver creative custom code solutions Work creatively and analytically in a problem solving environment Contribute to open source projects or personal projects in a good state of development Combine business analysis and technology implementation experience to deliver high quality work Put all the pieces together and oversee projects from high level delegating smaller tasks and making the decisions on how everything comes together You are committed to the growth and development of others and exercise effective mentorship by Valuing each team member s strengths and finding ways to utilize their skill sets effectively Coaching others for enhanced business outcomes Providing timely feedback to team members in coordination with other leaders on the Dev team and Directors Establishing and helping to sustain a culture of trust and collaboration at Lane Four Inspiring and leading by example to contribute toward a positive work environment Leading coaching guiding and assisting others to become a high performing team Working directly with external clients and stakeholders to collect business requirements construct user stories and develop acceptance criteria Feeling a sense of empowerment when it comes to leading your team in supporting the overall business goals When it comes to Communication Collaboration you Openly Communicate information and engages appropriate team members Demonstrate ability to listen understand and respond appropriately when interacting with individuals and group Provide guidance and support to team and peers Collaborating with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements Adapt to a dynamic work environment and encourage creativity across the team Exercise excellent communication written and oral and interpersonal skills

WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE CONT D You put your Lane Four clients first by Being recognized as a functional SF Tech expert who can prioritize the needs of the client Evaluating business requirements and identifying technical capabilities Assisting in hands on solution design solution architecture proofs of concept process flows as well as configuration and deployment required to support current and new projects Creating standardized release models develop once deploy anywhere Actively managing client relationships to increase adoption ensure retention and increase satisfaction Communicating with all levels of client resources across project management executive needs sales pricing order and billing teams Delivering end user training and documentation if when needed Proactively supporting external and internal stakeholders in resolving issues post go live dates Creating and maintaining successful relationships with clients and or stakeholders Meeting deliverable deadlines Ensuring successful implementation of recommended solutions Being responsible for Quality Assurance QA of implemented solutions Proactively engaging with team members and or providing constructive feedback Looking for opportunities for improvements Maintaining a high level of commitment to your project and team Being proactive and self directed when it comes to looking after deliverables Proactively anticipating potential issues feedback and outlining alternative solutions Taking initiative to conduct your own research first and or seeking out information to help substantiate ideas Applying adept problem solving skills troubleshooting while also being sensitive to your client s turnaround time Developing clean fast user friendly web software and write unit tests

The gold standard in Professional Development Salesforce Certified Application Architect Salesforce Certified System Architect Platform Developer I II Javascript Developer Experience in Tech implementations for full lifecycle enterprise software projects Experience managing Developers Experience leading projects technical project teams and performing code reviews CAREER PATH S Technical Development Career Path At Lane Four we start and end our days with a growth mindset and are always pushing the boundaries of continuous learning As a Technical Architect you exemplify this mindset by Developing your knowledge base by completing training Engaging as a Thought Leader at Lane Four Seeking necessary information and coaching to continue to develop your current role Attending professional conferences or workshops Continuing to develop technical skills through Salesforce s learning platforms certifications and or self guided learning Participating in knowledge sharing mindshare activities Staying curious and motivated to experiment with new technologies Engaging regularly as a and with other Thought Leaders across the organization

DEVELOPMENT QA ASSOCIATE REPORTS TO TECHNICAL DELIVERY MANAGER OVERVIEW AS A TRUSTED QA ASSOCIATE YOU ARE RESPONSIBLE FOR ENSURING OUR PRODUCT PROCESSES AND SOLUTIONS ADHERE TO COMPANY AND MARKET STANDARDS YOU WORK CLOSELY WITH OUR SR QA ASSOCIATE AND LEAD QA TO DESIGN AND DOCUMENT TEST CASES FROM GIVEN BUSINESS REQUIREMENTS TEST SOFTWARE IN DEVELOPMENT RECORD TEST PROGRESS AND RESULTS AND DISCOVER ANY BUGS OR RISKS WITHIN THE SOFTWARE

QA ASSOCIATE THE QA ASSOCIATE EMBODIES WHO we are WHAT we believe in Be Real Be Human Be Curious Own It and Do Good Work Empowerment Mentorship Accountability Authenticity WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE Above all else you put our Lane Four clients first by Managing time effectively to meet deliverable deadlines Proactively engaging with team members and or asking for support when needed Looking for opportunities for improvements Exhibiting high commitment levels to project and team Meeting objectives assigned by manager Being mindful of expected effort estimates on tasks and projects Taking initiative to conduct self directed research first and or seeking out information to help substantiate ideas Applying a Problem Solving approach to tasks and projects You display technical competency through your ability to Develop simple designs for small features Work with developers to make sure that features are delivered with expected quality Develop clean clear and robust automated tests Identify isolate and track bugs throughout testing Identify any potential problems that users might encounter Perform manual and automated testing Research new tools technologies and testing processes Review user interfaces for consistency and functionality When it comes to Communication Collaboration you Openly communicate information and engages appropriate team members Demonstrate ability to listen understand and respond appropriately when interacting with individuals and group Write clear and easy to understand test cases and test results Write clear documentation

At Lane Four we start and end our days with a growth mindset and are always pushing the boundaries of continuous learning As a QA Associate you exemplify this mindset by Developing your knowledge base by completing training Engaging as a Thought Leader at Lane Four Seeking necessary information and coaching to continue to develop your current role Attending professional conferences or workshops Continuing to develop technical skills through Salesforce s learning platforms certifications and or self guided learning Participating in knowledge sharing mindshare activities Staying curious and motivated to experiment with new technologies Engaging regularly as a and with other Thought Leaders across the organization SUPERCHARGE YOUR TOOL BELT User Acceptance Testing Software Testing Fundamentals CRM Fundamentals for Lightning Experience So we urge you to ask yourself what s next Maybe it s a new cert or a clearer view along one of our career paths Are you wondering where this role can take you CAREER PATH S Development Career Path QA Career Path

DEVELOPMENT SENIOR QA ASSOCIATE REPORTS TO TECHNICAL DELIVERY MANAGER OVERVIEW AS A SENIOR QA AT LANE FOUR YOU ARE RESPONSIBLE FOR ENSURING OUR PRODUCT PROCESSES AND SOLUTIONS ADHERE TO COMPANY AND MARKET STANDARDS YOU WILL BE WORKING BOTH INDEPENDENTLY AND WITH OUR LEAD QA TO DESIGN AND DOCUMENT TEST CASES FROM GIVEN BUSINESS REQUIREMENTS TEST SOFTWARE IN DEVELOPMENT RECORD TEST PROGRESS AND RESULTS AND DISCOVER ANY BUGS OR RISKS WITHIN THE SOFTWARE YOU LEVERAGE YOUR LEVEL OF EXPERIENCE AND GROWTH BY PROVIDING HELP AND SUPPORT TO THE REST OF THE QA TEAM INCLUDING PROVIDING TEST CASE REVIEWS AND FEEDBACK ON OTHERS WORK

SR QA ASSOCIATE THE SR QA ASSOCIATE EMBODIES WHO we are WHAT we believe in Be Real Be Human Be Curious Own It and Do Good Work Empowerment Mentorship Accountability Authenticity WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE Above all else you put our Lane Four clients first and exercise your technical expertise by Managing time effectively to meet deliverable deadlines Proactively engaging with team members and or asking for support when needed Looking for opportunities for improvements Exhibiting high commitment levels to project and team Working with developers to make sure that features are delivered with expected quality and meet objectives assigned by manager Being mindful of expected effort estimates on tasks and projects Taking initiative to conduct self directed research first and or seeking out information to help substantiate ideas Applying a Problem Solving approach to tasks and projects Developing simple designs for small features as well as clean clear and robust automated tests Identifying isolating and tracking bugs throughout testing Identifying any potential problems that users might encounter Performing manual and automated testing Reviewing user interfaces for consistency and functionality Taking initiative to research and be in the know of new tools technologies and testing processes When it comes to Communication Collaboration you Openly communicate information and engages appropriate team members Demonstrate ability to listen understand and respond appropriately when interacting with individuals and group Write clear and easy to understand test cases and test results Write clear documentation Support other team members in writing and executing test cases and automated tests

At Lane Four we start and end our days with a growth mindset and are always pushing the boundaries of continuous learning As a Sr QA Associate you exemplify this mindset by Developing your knowledge base by completing training Engaging as a Thought Leader at Lane Four Seeking necessary information and coaching to continue to develop your current role Attending professional conferences or workshops Continuing to develop technical skills through Salesforce s learning platforms certifications and or self guided learning Participating in knowledge sharing mindshare activities Staying curious and motivated to experiment with new technologies Not afraid to experiment with new technologies SUPERCHARGE YOUR TOOL BELT User Acceptance Testing Software Testing Fundamentals CRM Fundamentals for Lightning Experience So we urge you to ask yourself what s next Maybe it s a new cert or a clearer view along one of our career paths Are you wondering where this role can take you CAREER PATH S Development Career Path QA Career Path

DEVELOPMENT LEAD QA ASSOCIATE REPORTS TO TECHNICAL DELIVERY MANAGER OVERVIEW AS THE LEAD QA YOU LEAD AND MANAGE TESTING ACTIVITIES ACROSS DIFFERENT PROJECTS WITHIN LANE FOUR AND ARE RESPONSIBLE FOR ENSURING OUR WORK ADHERES TO THE MARKET STANDARD OF QUALITY YOU WORK BOTH INDEPENDENTLY AND WITH OTHER TEAM MEMBERS TO DESIGN AND DOCUMENT TEST CASES FROM GIVEN BUSINESS REQUIREMENTS TEST SOFTWARE IN DEVELOPMENT RECORD TEST PROGRESS AND RESULTS AND DISCOVER ANY BUGS OR RISKS WITHIN THE SOFTWARE YOU PROVIDE ONGOING HELP AND SUPPORT TO THE REST OF THE QA TEAM INCLUDING PROVIDING TEST CASE REVIEWS AND FEEDBACK ON OTHERS WORK YOU COLLABORATE WITH PRODUCT OWNERS AND LEAD DEVELOPERS TO ENSURE THE QUALITY AND DELIVERABILITY OF LARGE FEATURE PROJECTS THESE PROJECTS WILL REQUIRE THE BREAKING DOWN OF BUSINESS REQUIREMENTS TO SMALLER TASKS AND TESTS TO BE DELEGATED AMONGST OTHER QA YOU OVERSEE THE PROJECT THROUGH MULTIPLE SPRINTS AND WILL WORK WITH BOTH QA AND DEVELOPERS ON THE PROJECT TO SEE EACH FEATURE TASK THROUGH THE SDLC

LEAD QA ASSOCIATE THE LEAD QA ASSOCIATE EMBODIES WHO we are WHAT we believe in Be Real Be Human Be Curious Own It and Do Good Work Empowerment Mentorship Accountability Authenticity WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE You are committed to the growth and development of others and exercise effective mentorship by Valuing each QA team member s strengths and finding ways to utilize their skill sets effectively Coaching others for enhanced business outcomes Dealing with and managing team performance issues in a promptly and effectively Connecting on a regular basis to provide timely feedback to team members Establishing and helping to sustain a culture of trust and collaboration Inspiring and leading by example to contribute toward a positive work environment Communicating any new or updated tools technologies and or testing processes to maintain level of effectiveness across the team You put our Lane Four clients first and exercise your technical expertise by Managing time effectively to meet deliverable deadlines Proactively engaging with team members and or asking for support when needed Looking for opportunities for improvements Exhibiting high commitment levels to project and team Working with developers to make sure that features are delivered with expected quality and meet objectives assigned by manager Being mindful of expected effort estimates on tasks and projects Taking initiative to conduct self directed research first and or seeking out information to help substantiate ideas Applying a Problem Solving approach to tasks and projects Developing simple designs for small features as well as clean clear and robust automated tests Identifying isolating and tracking bugs throughout testing Identifying any potential problems that users might encounter Being comfortable with performing manual and automated testing with little to no assistance Reviewing user interfaces for consistency and functionality Taking initiative to research and be in the know of new tools technologies and testing processes Reviewing user interfaces for consistency and functionality Breaking down large projects into smaller QA tasks and comfortable with effectively delegating tasks to other team members

WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE CONT D When it comes to Communication Collaboration you Openly communicate information and engages appropriate team members Demonstrate ability to listen understand and respond appropriately when interacting with individuals and group Write clear and easy to understand test cases and test results Write clear documentation Support other team members in writing and executing test cases and automated tests Have the ability to write clear technical requirements for test that other QA Associates will implement

At Lane Four we start and end our days with a growth mindset and are always pushing the boundaries of continuous learning As a Lead QA Associate you exemplify this mindset by Developing your knowledge base by completing training Observe more experienced developers how they organize their workload the risks they anticipate and how they communicate with clients while handling difficult situations and using these to shape your own heroic work style Seeking necessary information and coaching to continue to develop your current role Attending professional conferences or workshops Continuing to develop technical skills through Salesforce s learning platforms certifications and or self guided learning Participating in knowledge sharing mindshare activities Staying curious and motivated to experiment with new technologies So we urge you to ask yourself what s next Maybe it s a new cert or a clearer view along one of our career paths Are you wondering where this role can take you CAREER PATH S Technical Development Career Path QA Career Path

DEVELOPMENT DIRECTOR OF SOFTWARE DEVELOPMENT REPORTS TO CHIEF EXECUTIVE OFFICER CEO OVERVIEW THE DIRECTOR OF SOFTWARE DEVELOPMENT IS RESPONSIBLE FOR COORDINATING AND OVERSEEING THE DESIGN IMPLEMENTATION AND PRODUCTION OF LANE FOUR S DEVELOPMENT PROJECTS YOU LL REVIEW PROJECT TIMELINES OVERSEE THE BUDGETS AND ENSURE THAT EACH PROJECT IS PERFORMED AND COMPLETED WITHIN ITS SPECIFIED GUIDELINES

DIRECTOR OF SOFTWARE DEVELOPMENT THE DIRECTOR OF SOFTWARE DEVELOPMENT EMBODIES WHO we are WHAT we believe in Be Real Be Human Be Curious Own It and Do Good Work Empowerment Mentorship Accountability Authenticity WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE You are committed to the growth and development of individuals as well as Lane Four as a company and exercise effective mentorship and people management by Valuing each team member s strengths Coaching for enhanced business outcomes Providing timely feedback to team members in the spirit of continuous improvement Establishing a culture of trust inspiring and leading by example to contribute towards a positive work environment When it comes to Communication Collaboration you Take on a supportive Leadership role on the Dev team and across the Lane Four organization and become a goto point of open communication to other team members Engage appropriate team members Demonstrate ability to listen understand and respond appropriately when interacting with individuals and group Have the ability to manage and foster a team oriented environment and provide guidance and support to your team and peers Adapt to a dynamic work environment and encourage creativity across the team Exercise excellent communication written and oral and interpersonal skills You put your Lane Four clients first by Creating and maintaining successful relationships with clients and or stakeholders Helping to support deliverable deadlines Providing solutions to the Client s needs Proactively engaging team members and or asks for support when needed Looking for opportunities for improvements Maintaining a high level of commitment to your team and any projects involved in with Being mindful and respectful of budgets Being proactive and self directed when it comes to looking after deliverables Proactively anticipating potential issues feedback and outlining alternative solutions Taking initiative to conduct your own research first and or seeking out information to help substantiate ideas Applying adept analytical and problem solving skills troubleshooting while also being sensitive to your client s turnaround time Direct strategic development management and deployment of QA resources and software development Ensure application design to manage and maintain data security and integrity Utilize practices of best case packaged software release management Provide version control processes to assure consistency quality and timeliness

Supercharge your tool belt by regularly bring yourself up to speed on any software updates and sharing these with your team The gold standard in Professional Development Leading Thought Leadership sessions Creating content for professional development and training across the company Staying active in the market by representing Lane Four to attract new clients and talent At Lane Four we start and end our days with a growth mindset and are always pushing the boundaries of continuous learning As a Director of Software Development you exemplify this mindset by Developing your knowledge base by completing training Continuously finding Mentoring and guidance opportunities Seeking necessary information and coaching to continue to develop your current role Attending professional conferences or workshops Continuing to develop technical skills through Salesforce s learning platforms certifications and or self guided learning Participating in knowledge sharing mindshare activities Staying curious and motivated to experiment with new technologies Not afraid to experiment with new technologies

BUSINESS DEVELOPMENT SALES DEVELOPMENT REPRESENTATIVE SDR REPORTS TO DIRECTOR OF BUSINESS DEVELOPMENT OVERVIEW THE SALES DEVELOPMENT REP IS A SELFSTARTER WITH PROVEN SUCCESS IN OUTBOUND PROSPECTING AND BUSINESS ACUMEN THIS ROLE IS INSTRUMENTAL IN DRIVING NEW BUSINESS FOR OUR CONSULTING SERVICES AND WILL BE RESPONSIBLE FOR GENERATING A NEW BUSINESS PIPELINE FOR ACCOUNT EXECUTIVES

SALES DEVELOPMENT REPRESENTATIVE THE SALES DEVELOPMENT REP EMBODIES WHO we are Be Real Be Human Be Curious Own It and Do Good Work WHAT we believe in Empowerment Mentorship Accountability Authenticity WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE You put our Lane Four clients first by Achieving and exceeding assigned quotas and KPI metrics Booking net new meetings for AE s with appropriate prospects on a weekly basis Understanding and identifying ideal customer profiles and personas to uncover new business opportunities Understanding customer landscape s and market trends to generate personalized and relevant messaging through multiple channels Email Phones Social LinkedIn Slack Groups to educate prospective clients and generate interest in Lane Four Consulting Staying up to date with the competitive landscape and providing ideas for new messaging to stay relevant and on top of our competition Consistently meeting and exceeding quotas and KPIs for SDR meetings booked and contributing to annual contract value on a monthly basis Providing solutions to the prospective client s needs Proactively engaging team members and or asking for support when needed Looking for opportunities for improvements Remaining highly committed to project s and your team Being proactive and self directed when looking after deliverables Anticipating needs and new opportunities Doing your own research first and or seeking out information to help substantiate ideas Exercising Problem Solving skills Maintaining active engagement with new and existing leads through creative follow up communications Creating and prioritizing strategic target account lists within ICP ideal client profile adding to your prospecting pipeline daily Supporting inbound and outbound activities for the Lane Four services Qualifying and developing contacts at prospect accounts Managing data related to inbound and outbound activities using Outreach io Lead IQ Vidyard LinkedIn Sales Navigator and Salesforce com

WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE CONT D When it comes to Communication Collaboration you Exercise exceptional verbal and written communication Openly communicate information and engage appropriate team members Demonstrate an ability to listen understand and respond appropriately when interacting with individuals and in group environments Provide guidance and support to your team members and peers Work directly with Account Executives to strategize and drive pipeline through personalized outreach to multiple stakeholders within our key prospect client accounts Work with the team to build and develop new outbound strategies and effectively communicate Lane Four s value proposition At Lane Four we start and end our days with a growth mindset and are always pushing the boundaries of continuous learning As a Lane Four SDR you exemplify this mindset by Developing your knowledge base by completing training Becoming an expert in utilizing the existing tech stack to drive efficiency Leveraging competitive information in a deal cycle Seeking necessary information and coaching to continue to develop your SDR role Being willing and available to travel for work related events such as professional conferences or trade shows if necessary Participating in knowledge share mindshare Experimenting with new technologies and data to make better business decisions or improve sales processes where and when possible Staying up to date on companies in our target markets and emerging business news in our industry

BUSINESS DEVELOPMENT SENIOR SALES DEVELOPMENT REPRESENTATIVE SR SDR REPORTS TO DIRECTOR OF BUSINESS DEVELOPMENT OVERVIEW AS A SR SALES DEVELOPMENT REP YOU RE A SELF STARTER WITH PROVEN SUCCESS IN OUTBOUND PROSPECTING AND BUSINESS ACUMEN YOU WORK INDEPENDENTLY AND DECIPHER NEXT STEPS FOR YOUR DELIVERABLES YOU ARE RESOURCEFUL AND CONSISTENTLY HELP TO FIND CONTENT DATA SOLUTIONS BY PARTICIPATING PROACTIVELY IN KNOWLEDGE SHARING AND STAYING ABREAST CURRENT TRENDS IN THE MARKET YOU FOCUS ON LARGER MID MARKET ACCOUNTS GENERATING UP TO 40 100 HOURS A WEEK THIS ROLE IS INSTRUMENTAL IN DRIVING NEW BUSINESS FOR OUR NATIVE SALESFORCE APPLICATION AND WILL BE RESPONSIBLE FOR GENERATING A NEW BUSINESS PIPELINE FOR ACCOUNT EXECUTIVES

SR SALES DEVELOPMENT REPRESENTATIVE THE LANE FOUR SR SDR EMBODIES WHO we are Be Real Be Human Be Curious Own It and Do Good Work WHAT we believe in Empowerment Mentorship Accountability Authenticity WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE You put our Lane Four clients first by Achieving and exceeding assigned quotas and KPI metrics Booking net new meetings for AE s with appropriate prospects on a weekly basis Understanding and identifying ideal customer profiles and personas to uncover new business opportunities Understanding customer landscape s and market trends to generate personalized and relevant messaging through multiple channels Email Phones Social LinkedIn Slack Groups to educate prospective clients and generate interest in Lane Four Consulting Staying up to date with the competitive landscape and providing ideas for new messaging to stay relevant and on top of our competition Consistently meeting and exceeding quotas and KPIs for SDR meetings booked and contributing to annual contract value on a monthly basis Providing solutions to the prospective client s needs Proactively engaging team members and or asking for support when needed Looking for opportunities for improvements Remaining highly committed to project s and your team Being proactive and self directed when looking after deliverables Anticipating needs and new opportunities Doing your own research first and or seeking out information to help substantiate ideas Exercising Problem Solving skills Maintaining active engagement with new and existing leads through creative follow up communications Creating and prioritizing strategic target account lists within ICP ideal client profile adding to your prospecting pipeline daily Supporting inbound and outbound activities for the Lane Four services Qualifying and developing contacts at prospect accounts Managing data related to inbound and outbound activities using Drift Outreach io Lead IQ Vidyard LinkedIn Sales Navigator and Salesforce com

WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE CONT D When it comes to Communication Collaboration you Exercise exceptional verbal and written communication Openly communicate information and engage appropriate team members Demonstrate an ability to listen understand and respond appropriately when interacting with individuals and in group environments Provide guidance and support to your team members and peers Work directly with Account Executives to strategize and drive pipeline through personalized outreach to multiple stakeholders within our key prospect client accounts Work with the team to build and develop new outbound strategies and effectively communicate Lane Four s value proposition At Lane Four we start and end our days with a growth mindset and are always pushing the boundaries of continuous learning As a Lane Four Sr SDR you exemplify this mindset by Developing your knowledge base by completing training Becoming an expert in utilizing the existing tech stack to drive efficiency Leveraging competitive information in a deal cycle Seeking necessary information and coaching to continue to develop your SDR role Being willing and available to travel for work related events such as professional conferences or trade shows if necessary Participating in knowledge share mindshare Experimenting with new technologies and data to make better business decisions or improve sales processes where and when possible Staying up to date on companies in our target markets and emerging business news in our industry

BUSINESS DEVELOPMENT DIRECTOR OF BUSINESS DEVELOPMENT REPORTS TO CHIEF OF STAFF OVERVIEW AS THE DIRECTOR OF BUSINESS DEVELOPMENT YOU WILL INTERFACE AND PARTNER WITH C LEVEL EXECUTIVES AND DIRECTORS TO PROGRESS OVERALL BUSINESS DEVELOPMENT AND KEY GOALS ACROSS THE COMPANY YOU ALSO THRIVE IN BEING AN EFFECTIVE LEADER ON MULTIPLE DELIVERABLES WITHIN YOUR TEAM WHILE DELIVERING HIGH LEVEL RESULTS WITH AGGRESSIVE TIMELINES YOU DEMONSTRATE SELFMOTIVATION AND THE ABILITY TO GRASP CONCEPTS QUICKLY YOU THINK CRITICALLY SOLVE PROBLEMS EFFECTIVELY EXEMPLIFY OUR CORE VALUES AND PRACTICE OUR GUIDING PRINCIPLES TO PROVIDE IMPACTFUL LEADERSHIP ACROSS THE LANE FOUR ORG THIS ROLE IS INSTRUMENTAL IN DRIVING NEW BUSINESS FOR OUR CONSULTING PRACTICE AND PROACTIVELY GENERATING A NEW BUSINESS PIPELINE FOR OUR CONSULTING DIRECTORS

DIRECTOR OF BUSINESS DEVELOPMENT THE DIRECTOR OF SOFTWARE DEVELOPMENT EMBODIES WHO we are WHAT we believe in Be Real Be Human Be Curious Own It and Do Good Work Empowerment Mentorship Accountability Authenticity WHAT ELSE DOES IT TAKE TO GO FOR IN THIS ROLE You are committed to the growth and development of others and exercise effective leadership by Valuing each team member s strengths and finding ways to utilize their skill sets effectively Coaching others for enhanced business outcomes Dealing with and managing team performance issues in a timely manner Conducting valuable feedback and providing review discussions with team members Holding regular and meaningful discussions with you team members regarding their professional development and career aspirations Actively supporting your teams professional development and career goals Establishing and helping to sustain a culture of trust and collaboration Inspiring and leading by example to contribute toward a positive work environment Leading coaching guiding and assist team members to become a high performing team Regularly organizing team events to foster positive team dynamics cohesion and morale Ability to utilize empathy and emotional intelligence to provide coaching and mentorship to SDRs both personally and professionally I e through regular 1 on 1 meetings coaching feedback sessions and group trainings As a Lane Four Director you progress the growth of the business by Contributing 30 50 percent of your time on performing SDR tasks or prospecting efforts This enables you to stay connected with our clients as a consultant and to be able to provide real time coaching and mentorship to your team members on a regular basis Working directly with external clients and stakeholders to collect business requirements construct user stories and develop acceptance criteria Supporting micro and macro business development efforts including fostering professional relationships in the industry and preparing responses to requests for SOW s Anticipating increasing or decreasing needs and identifying new opportunities to generate growth business Responsibly managing the growth of the company s billable hours within their existing business Understanding and always being on top of the decision making framework and any changes in the day to day client business Thinking holistically as a leader about the overall team needs outside of one s own team Helping to drive key Company wide initiatives Being a champion of our culture by demonstrating effective leadership behaviours with clients team members and at social events Ensuring best practices are aligned with business objectives and our Company standards Developing and maintaining a network of industry contacts performing research on industry trends competitors business and IT products analyzing trends and making strategic and tactical recommendations Overseeing delivery of initiatives across his her team with best in class user experience high quality timeliness and cost

When it comes to Communication Collaboration you Openly and proactively communicate information and engage appropriate team members Demonstrate the ability to listen understand and respond appropriately when interacting with individuals and group Provide guidance and support to team and peers Accurately forecast the outbound meeting pipeline on a weekly basis C learly define performance objectives and development plans for team members and ensure alignment with department objectives Exercise highly developed negotiation facilitation and consensus building skills Highly developed oral and written communication skills strong presentation skills Exceptional verbal and written communication a must Demonstrates ability to listen understand and respond appropriately when interacting with individuals and group Provides guidance and support to team and peers Ability to communicate strategic initiatives and desired outcomes for project management and new process development Manage the inbound requests from the website and facilitate them for the GTM team And above all else you put your Lane Four clients first by Training onboarding and ramping new SDRs to quota attainment Coaching the SDR team to understand and identify ideal client profiles and personas to uncover new business opportunities Designing strategies to help SDRs better understand client landscape s and market trends to generate personalized and relevant messaging through multiple channels Email Phones Social to educate prospective clients and generate interest in Lane Four Ensuring that you are up to date with the competitive landscape and providing strategies for new messaging for SDRs to stay relevant and on top of our competition Consistently meeting and exceeding quotas and KPIs for SDR meetings booked that contribute towards successful SOWs and SLA support contracts Proactively engaging team members and or asking for support when needed Delegating tasks and effectively communicating desired outcomes with team members and other supporting teams Building and maintaining sales processes training SDRs to test and help make appropriate changes to evolving strategies Sustaining high commitment levels toward projects and team Being proactive and self directed when looking after deliverables Ensuring successful onboarding and ramping of SDR s Supporting the people success team with passive recruitment of new SDRs Running a weekly call review meeting with the sales team Mentoring the SDR team to navigate and align with internal teams and leverage appropriate resources to achieve successful outcomes with clients and prospective clients Supporting the sales team in weekly pipeline strategy meetings Maintaining active engagement with new and existing leads through creative follow up communications Helping the SDR team create and prioritize strategic target account lists within ICP ideal client profile adding to your prospecting pipeline daily Supporting inbound and outbound activities for consulting Helping the SDR team qualify and develop contacts at prospect accounts Managing data related to inbound and outbound activities using Outreach io Lead IQ Vidyard LinkedIn Sales Navigator Zoom Info and Salesforce com

Supercharge your tool belt by regularly completing applicable trailheads in correlation with sessions with consultants The gold standard in Professional Development Leading Thought Leadership sessions Creating content for professional development and training across the company Staying active in the market by representing Lane Four to attract new clients and talent At Lane Four we start and end our days with a growth mindset and are always pushing the boundaries of continuous learning As a Director of Business Development you exemplify this mindset by Developing your knowledge base by completing training Becoming involved in Company wide initiative and acting as a Champion to support our culture and all People Success programs Staying abreast and sharing regularly what s happening in the market to understand impact to our business and overall Company Attending professional conferences or workshops Continuing to develop technical skills through Salesforce s learning platforms certifications and or self guided learning Facilitating Professional Development sessions with your team and or the broad team Participating in knowledge sharing mindshare activities as a Thought Leader Staying curious and motivated to experiment with new technologies

I come to practice every day with the mindset that I am there to get better Caeleb Dressel At Lane Four we encourage you to keep striving for growth and development The Career Paths and Role Descriptions are meant to help facilitate meaningful discussions between team members and leaders We re here to support you Now Dive in Set your pace and Go for Gold