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GERMANYGERMANY2025 CUSTOMER INCENTIVE2025 CUSTOMER INCENTIVEKNOW BEFORE YOU GOKNOW BEFORE YOU GO Message
WELCOMEContinental welcomes you to the 2025 Continental Customer Incentive Trip - a prestigious and immersive VIP experience at the home ofContinental in Germany.Our journey begins in Hannover, the birthplace of Continental Tyres in 1871. Here, you'll enjoy a warm welcome and a distinguishedWelcome Dinner alongside our global partners. You’ll also experience a rare opportunity to test your driving skills at the legendaryContidrom – a true testament to Continental’s innovation and engineering excellence.From Hannover, our adventure continues in luxury to Berlin, with a fascinating stop in Wolfsburg to explore Autostadt – the world-renownedautomotive theme park dedicated to the future of mobility.In Berlin, one of Europe’s most vibrant capitals, you’ll discover a city where rich history meets cutting-edge culture. Enjoy uniqueexperiences such as a Hot Rod Tour, an exclusive River Dinner Cruise, and an unforgettable Farewell Dinner at a surprise location to closeout this remarkable journey.We look forward to sharing this exceptional experience with you.2
CONTENTSTABLE OFCHECKLISTTRAVEL05Onsite Information07Hannover- Destination Information11Itinerary15 Important InformationYou have received your Travel Pack:Flight E-TicketTravel Insurance CertificatePassport (A photo copy of your passport photo page is recommended)08Berlin - Destination Information4Travel Wallet with Know Before You Go Booklet Money (Travel cards and some euro cash)If applicable, personal medications required
ONSITE INFORMATIONTRAVEL PACKIn your Travel Pack you should have received a branded Continental SamsoniteSuitcase., Continental Luggage strap, Travel Wallet Inc: Flight E-ticket, Travel InsuranceCertificate & this “Know before you go” Booklet.If you have any questions regarding the contents of your Travel Pack or yourdocumentation, please contact Amber from MSE Events Group on 03 9872 4999 oramber@mse-group.com.auCONTINENTAL CONTACTSRebecca Wuppermann 0400963829 | rebecca.wuppermann@contityres.com.auAnthony Famularo 0457102887 | Anthony.Famularo@contityres.com.auKen Bunyan 0457107117 | ken.bunyan@contityres.com.auAdam Butcher 0427092690 | adam.butcher@contityres.com.auMSE EVENTS GROUP CONTACTSDaniel Bellissimo 0412420049 | daniel@mse-group.com.auLetitia Potashnyk 0401914292 | Letitia@mse-group.com.au5
HOTELSNOVOTEL HANNOVERPHONE | +49 511 39040ADDRESS | PODBIELSKISTRASSE 21/23,30163 HANNOVER, GERMANYRADISSON COLLECTION HOTEL, BERLINPHONE | +49 30 238 280ADDRESS | KARL-LIEBKNECHT-STR. 3,10178 BERLIN, GERMANY6EXPECTATIONSWhilst this trip offers an exciting opportunity to explore new places and connectwith colleagues, professionalism remains key. All attendees are expected torepresent Continental positively, be punctual for all scheduled activities,participate actively, and adhere to any dress codes or conduct guidelines.Responsible behaviour is essential - excessive alcohol consumption and the useof illegal drugs are strictly prohibited and may result in disciplinary action.PUNCTUALITYOut of courtesy to your fellow guests, we kindly ask that you arrive on time for allscheduled travel and activities throughout our time away. Meeting times will beclearly displayed and communicated via the Event App.DRESS CODESDress Codes will be listed under each event within the Event App. Generally, throughout the program it is a smart casual attire with the exceptionof the Saturday & Tuesday night dinners to be cocktail: collared shirt and pantsfor men, and women accordingly.
HANNOVERHannover is a vibrant city in northern Germany, known for its blend of historical charm and modern living. The city features the impressiveHerrenhausen Gardens, a standout example of baroque landscape design, as well as a well-preserved Old Town with traditional half-timberedbuildings. Maschsee, a large lake near the city center, adds to the relaxed atmosphere, while the cultural scene includes renowned museums,theaters, and the Hannover Opera House. With efficient public transport and a reputation for being clean and green, Hannover is both accessibleand pleasant to experience.7
BERLINBerlin, Germany’s capital, is a dynamic city known for its layered history, diverse culture, and creative energy. Iconic landmarks such as theBrandenburg Gate, the Berlin Wall remnants, and the Reichstag building reflect its complex past, while modern architecture and street artshowcase its forward-thinking spirit. The city is home to world-class museums on Museum Island, a thriving music and nightlife scene, and a widemix of neighborhoods, each with its own character. Green spaces like Tiergarten and the Spree River add balance to the urban landscape. Berlin’sopenness, cultural depth, and constant evolution make it one of Europe’s most distinctive major cities.8
ITINERARY
ITINERARYDay 1: Thursday 5th JuneDepart Australia Depart respective Australian citiesFlights connect in Dubai for onward travel toHamburg. Dubai Plaza Premium Lounge AccessIncludedFly from Dubai to Hamburg, GermanyDay 2: Friday 6th June Arrival in Germany & Gala DinnerGroup to arrive Hamburg AirportCheck In | Novotel Hannover Private Luxury Coach transfer from HamburgAirport to Hannover (2.5hrs)GALA Dinner @ CavalloDay 3: Saturday 7th JuneContidrom & Brauhaus DinnerContidrom experience and ADAC DriveExperience Dinner @ Brauhaus11
Day 4: Sunday 8th June Autostadt & Travel to BerlinPrivate Transfer from Hannover to Berlin(via Wolfsburg)Autostadt Museum Inc. LunchCheck out | Novotel HannoverCheck in | Radisson Collection Hotel, BerlinDinner @ Hofbräu B München WirtshausDay 5: Monday 9th June Hot Rod, Autobahn Experience &River Cruise DinnerHot Rod Tour of Berlin & Autobahn ExperienceThe Spree River and Canals River Cruise &Dinner Day 6: Tuesday 10th June Berlin Activities & Farewell DinnerBerlin Rickshaw Tour & Berlin WalkingCulinary TourFarewell Dinner @ Berliner Dome, RadissonCollection Hotel, Berlin12
13Day 7: Wednesday 11th June Final Day & DeparturesPrivate Transfer from Berlin via undisclosed location forlunch and choice of afternoon activity.Check out | Radisson Collection Hotel, BerlinPrivate Transfer to Hamburg International AirportGroup to flight out of Hamburg Airport, Germany to Australia *Land back in Australia on Friday 13 JunethITINERARY CONTINUED
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IMPORTANT INFORMATIONPASSPORTYour Passport MUST have at least 6 months remaining on it based on yourreturn date back into Australia. For those who are not extending that means itcannot expire before the 13th December 2025. If you are extending, it isyour responsibility to check that your passport has at least 6 months fromyour return date to Australia.ENTRY REQUIREMENTSAustralian, New Zealand, Tawain and Korean Passport holders can travel(leisure or holiday) visa-free in the Schengen Area for up to 90 days in a 180-day period. The Schengen Area is made up of 27 European countries withcommon border rules. The members of the Schengen Area are: Austria,Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany,Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg,Malta, The Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain,Sweden and Switzerland. If you are travelling to any other countries in Europe after the program it isyour responsibility to familiarise yourself with any Visa or Entry Requirementsthat may apply to you. FLIGHTS (E-TICKET)You should have received your Flight E-Ticket as a PDF attachment in theImportant Information email and a printed copy in your Travel Pack. Pleaseensure that your name on your passport matches the name that appears onyour Flight E-Ticket. AIRPORT CHECK INFor an international flight it is recommended that you arrive at the airport atleast 3 hours prior to your departure time. This will allow you ample time tocheck in, drop off luggage, and make your way through customs before youboard your flight.For anyone travelling on a domestic flight prior to the international, it isrecommended that you arrive at least 90 minutes prior to your departuretime, and if your domestic flight connects to your international flight, pleaseask the airline staff to check in your luggage all the way through to Hamburg.If you have any questions regarding any of the outlined information, pleasecontact Amber from MSE Events Group on 03 9872 4999 or emailamber@mse-group.com.au. 15
POWER ADAPTORSIn Germany, power plugs and sockets are of Type C and Type F. Both typeshave two round pins, with Type F also featuring two earth clips on the side.These are compatible with most European plug designs, commonly knownas the Europlug. WEATHERIn June, Germany experiences mild to warm summer weather. Averagedaytime temperatures range from 18–25°C, with evenings cooling down toaround 10–15°C. The weather is typically sunny, but occasional rainshowers or thunderstorms can still occur. It's a great time to enjoy outdooractivities, but it's wise to carry a light jacket for the evenings and anumbrella for any unexpected rain.16TRAVEL INSURANCE International Travel Insurance has been issued for you through CovermoreTravel Insurance. You should have received your Insurance Certificate as a PDFattachment in the Important Information email and a printed copy in your“Travel Pack”.If you have any questions regarding your Travel Insurance please contactAmber from MSE Events Group on 03 9872 4999 or email amber@mse-group.com.au. MOBILE PHONESBefore traveling to the Europe, we recommend that you check with yourmobile phone carrier to see if your phone has international capability. Usingyour mobile and data plan outside of your home network can be very costlyhowever many mobile phone carriers offer a variety of international plans thatyou can set up prior that can save you money. If you choose to not to get aninternational plan, you can turn off the data roaming feature on your mobilephone (or keep your phone in airplane mode) and simply log on to Wi-Finetworks, when they are available.
IMPORTANT INFORMATION CONTINUED17MONEYThe official currency in Germany is the Euro (EUR). Australian Dollars (AUD)can be exchanged for Euros at banks or currency exchange bureaus.Travelers should note that if you are carrying more than 10,000 AUD or EURin cash, you must declare it upon arrival or departure. The exchange ratemeans that 1 Australian Dollar is typically worth less than 1 Euro—approximately €0.60. Travel cards and debit cards are widely acceptedacross Germany, though it’s still useful to carry some cash, especially forsmaller purchases or in rural areas.TIPPING/GRATUITIESTipping in Germany is appreciated but more low-key than in some othercountries. For all Continental arranged activities and dining, tipping will betaken care of by the hosts. For when you enjoying time at leisure - Inrestaurants, it’s customary to round up the bill or leave a tip of about 5–10%for good service. Unlike in places where service staff rely heavily on tips,German workers are paid a regular wage, so tipping is seen as a politegesture rather than an obligation. Small tips are also common for taxi drivers,hairdressers, and hotel staff—usually just a few euros, depending on theservice. PICK POCKETSUnfortunately, in largely populated areas throughout Europe pickpocketingcan occur. We urge you to be aware of pickpockets and bag snatchers attourist spots and on public transport, particularly at central train stations. Some tips to avoid pickpockets are:Only carry essentials - leave extra cards, cash, and your passport securelyin your hotel safeAvoid displaying valuables or large sums of cash in public Stay alert in crowded areas; distractions are a common tactic used bypickpocketsKeep bags zipped and close to your body - wear backpacks on yourfront in busy places.Avoid storing items in your pockets.“COFFEE SHOPS”For your own safety please be weary of such shops as ‘coffee shops’ and‘smart shops’. In many cases these shops are selling elicit drugs. Pleaseensure proper conduct and do not enter. Continental is not liable for anyactions or consequences of your behaviour.
18EVENT APPIn preparation for trip, a dedicated Event App has been designed for you. The App isfree to download and currently includes the 2025 Continental Customer Incentiveagenda, your flight & accommodation details, FAQs, other information to enhanceyour experience both in the lead-up to and during the program. The name of the app is The Event App by EventsAIRand will look like this is your App Store or Google Play Store >To download the app, scan the relevant QR code below using your phone. Apple App Store Google Play StoreAfter you have downloaded and opened the Event App, you will be prompted toenter an Event Code, which for this event is: CONTINENTAL2025Please note: Your unique App login details can be found in your ImportantInformation email.