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VIRTUAL STUDY™:pharmacy technician advanced program (CPhT)Table of Contentsinfo@kbport.com 412.487.4663KbPort LLC 882 Butler Street, Pittsburgh, PA 15223Customer InteractionsLearn non-verbal and verbal skills essential to deliver quality patient care in today’s pharmacy setting.Pharmacy Language & TerminologyRecognize common pharmacy and medical terms and abbreviations used in administering medications.Diseases & Drug ClassicationsRecognize medical terminology related to common diseases and drug classications and how to is apply that to a patient. Top 125 DrugsLearn what the most commonly prescribed drugs are for various human biological systems.Pharmacy MathDemonstrate the ability to convert between various systems of measurements in order to perform calculations required for dispensing medications.Prescription ProcessingDemonstrate steps involved in prescription processing including interpretation, calculations, dispensing techniques, and quality and safety practices.Billing & InventoryIdentify various government and private payment types and inventory processes.Medication Safety & Patient AdherenceExplain the importance of patient rights and identify the role technicians play in reducing medication errors.Compounding PracticesDemonstrate compounding practices based on organizational regulations and guidelines used in pharmacy practice.Institutional PracticesIdentify common practices used in institutional settings including automation technology and inpatient related services. Hands-On SkillsLearn extensive hands-on skills essential to patient safety and prescription creation and processing.

VIRTUAL STUDY™:pharmacy technician advanced program (CPhT)KbPort LLC 882 Butler Street, Pittsburgh, PA 15223 info@kbport.com 412.487.4663Table of ContentsCustomer InteractionsLearn non-verbal and verbal skills essential to deliver quality patient care in today’s pharmacy setting.1.1: Customer Service & Communication 1.2: Telephone Etiquette 1.3: Special Populations Pharmacy Language & TerminologyRecognize common pharmacy and medical terms and abbreviations used in administering medications.2.1: Basic Pharmacy Abbreviations Part I 2.2: Basic Pharmacy Abbreviations Part II 2.3: Routes of Administration2.4: Dosage Forms2.5: Medical TerminologyDiseases & Drug ClassicationsRecognize medical terminology related to common diseases and drug classications and how to apply that to a patient. 3.1: Pharmacokinetics 3.2: Cardiovascular Diseases & Drugs3.3: Cardiovascular Diseases & Drugs3.4: Gastrointestinal Diseases & Drugs3.5: Nervous System & Drugs Part I3.6: Nervous System & Drugs Part II3.7: Endocrine System & Drugs Part I3.8: Endocrine System & Drugs Part II3.9: Eye, Ear, Nose, and Throat (EENT) & Drugs 3.10: Reproductive System & Drugs3.11: Urinary Tract System & Drugs3.12: Musculoskeletal System & Drugs 3.13: Immune System & Immunizations3.14: Antibiotics, Antivirals & Antifungals3.15: OTC Drugs, Herbals & VitaminsTop 125 DrugsLearn what the most commonly prescribed drugs are for various human biological systems.4.1: Top Drugs: Antibiotics4.2: Top Drugs: Cardiovascular System Part I4.3: Top Drugs: Cardiovascular System Part II4.4: Top Drugs: Endocrine System4.5: Top Drugs: Gastrointestinal System4.6: Top Drugs: Musculoskeletal System4.7: Top Drugs: Nervous System Part I4.8: Top Drugs: Nervous System Part II4.9: Top Drugs: Renal System4.10: Top Drugs: Reproductive System4.11: Top Drugs: Respiratory SystemPharmacy MathDemonstrate the ability to convert between various systems of measurements in order to perform calculations required for dispensing medications.5.1: Ratios & Proportions5.2: Time, Temperature & Roman Numerals5.3: Interpreting Medication Labels5.4: Interpreting Prescriptions & Patient Labels5.5: Calculating Solid Doses5.6: Calculating Liquid Doses5.7: Calculating Pediatric Doses5.8: Calculating Intravenous Doses5.9: Calculating High-risk Intravenous Doses5.10: Pharmacy Business Math

VIRTUAL STUDY™:pharmacy technician advanced program (CPhT)KbPort LLC 882 Butler Street, Pittsburgh, PA 15223 info@kbport.com 412.487.4663Table of ContentsPrescription ProcessingDemonstrate steps involved in prescription processing including interpretation, calculations, dispensing techniques, and quality and safety practices.6.1: Community Workow 6.2: Dosage Calculations (Day’s Supply)6.3: Prescription Processing 6.4: Counting & Product Verication6.5: Customer Service & Cash Transactions 6.6: Institutional Workow6.7: Interpreting & Preparing Institutional OrdersBilling & InventoryIdentify various government and private payment types and inventory processes.7.1: Insurance Terms & Private Coverage Plans 7.2: Government Insurance Plans 7.3: Claims Processing7.4: Inventory Management7.5: Returns, Waste & Disposal BasicsMedication Safety & Patient AdherenceExplain the importance of patient rights and identify the role technicians play in reducing medication errors.8.1: Patient Adherence & Best Practices8.2: Error Prevention, Reporting & Safety8.3: Quality Insurance & Risk Management8.4: Pharmacy Laws & Regulations Part I8.5: Pharmacy Laws & Regulations Part II8.6: Point of Care with Diabetes (Lifestyle Choices)8.7: Medication History8.8: Product Verication8.9: Diversion & Tracking of Controlled SubstancesCompounding PracticesDemonstrate compounding practices based on organizational regulations and guidelines used in pharmacy practice.9.1: Handwashing & Garbing 9.2: Measuring Liquids 9.3: Weighing9.4: Cleaning the LAFW (IV Hood)9.5: Withdrawing Liquid from a VialInstitutional PracticesIdentify common practices used in institutional settings like automation technology and inpatient related services. 10.1: Rell Code (Emergency) Cart with Charges 10.2: Inventory Using Automation (ADC)10.3: Preparing Long-term Care Cards10.4: Repackaging Unit Dose MedicationsHands-On SkillsLearn extensive hands-on skills essential to patient safety and prescription creation and processing.11.1: Hand Washing & Garbing Demonstration11.2: Weighing & Trituration Using a Mortar & Pestle11.3: Measuring Liquids11.4: Counting, Labeling & Packaging a Prescription with Customer Service11.5: Replenishing the ADC & Report Creation11.6: ADC - Use Repackaged Medications Prepared From Bulk & Replenish/Fill Cabinet11.7: Preparing Medications for Institutional Facilities (LTC)11.8: Wellness & POCT Exercise with Glucometer11.9: Medication Reconciliation & Medication Therapy Management11.10: Use of Technology for Reporting of Medication Errors