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SPRING 2024 NEWSLETTER

STRESSKaftan Kares organized a seminar at the Kaftan Training Center on February 8th. Our esteemed guest speaker, Marla Kaftan, enlightened us on the topic of stress: how to identify it and techniques for its reduction. Each participant left with practical exercises aimed at alleviating stress in their lives. LEASING APPLICATION CONTESTWe organized a leasing competition commencing on February 9th and concluding on March 1st. Every Friday, we conducted a live drawing, selecting one fortunate winner each week. Each weekly victor received a $300 gift card with the option to choose between an Amazon, grocery, or gas card! Additionally, the second drawing on the same day awarded a complimentary lunch for the winner and their team. Teams earned their entry based on the applications they received from the preceding Friday through Thursday. Congratulations to our weekly winners:February 9th $300:Matt Morris Lunch:LaShawn Solomon February 16th $300:Donovan Hughes Lunch:Shannon Green February 23rd $300:Claudia Cooper Lunch:Kelly Sutherland March 1st $300:LaShawn S olomon Lunch:Vicky Smith

FAIR HOUSINGOur annual Fair Housing seminar took place on January 24th. John Kapitan from Swistak Levine, P.C. was our distinguished guest speaker. During the event, Mr. Kapitan elucidated on the Fair Housing laws, emphasizing their prohibition of discrimination across various aspects such as housing sale or rental, nancing, terms, conditions, and harassment based on race, color, religion, disability, familial status, national origin, or sex. As the session concluded, all attendees were issued a certicate of completion. KAFTAN IS A WINNER OF BEST OF THE BEST – PROPERTY MANAGERS AND PROPERTY OWNERSWe’re so proud to be named one of RE News’s Best of the Best! We ranked #55 in Midwest Property Management Firms and #28 in Midwest Owners this year. Great work to everyone on our team who helps us continue to thrive!OPEN HOUSEGables of Troy is on a winning streak, with two successful open houses already under their belt and more in the pipeline for the near future! In January, they introduced the “Any Way You Slice It” event, featuring reduced rents, move-in specials and even free pizza. February saw the exciting “Say Yes to the Address” open house, complete with a drawing for a gift card. Now, in March, they’re embracing the spirit of March Madness! This latest open house oers irresistible move-in specials, reduced rents, and Full Court Food and Beverages. And here’s the clincher: anyone who rents a SLAM DUNK apartment walks away with a $500 Amazon gift card! Now that’s an oer too good to resist.St. Patrick’s Day On St. Paick’s, the seets are a sight,On St. Paick’s, the seets are a sight, With leprechauns prancing in light. With leprechauns prancing in light. In a sea of green hue, In a sea of green hue, The Irish heas ue, The Irish heas ue, Toast to luck with spirits so bright! Toast to luck with spirits so bright!STAY TUNED FOR UPCOMING NEWS AND EVENTS:New leasing center & pool at Uptown 11 Charity WalksTigers Baseball & more!

SWEET SIXTEEN!We have a special member in our midst! Liz, born in a leap year, recently marked her 16th birthday! Liz was pleasantly surprised when we organized a day of celebration for her ‘sweet sixteen’. The festivities included cookies, cakes, and candy, as well as balloons and banners. Check out the snapshots from the event!TRAININGDerrick Harris, Mark Hughes and Brandon Watters attended a REAC Training Course in February. The course was instructed by Cli Karnegy, who is the Senior Advisor at the United States Department of Housing & Urban Development (HUD). For some attendees, the course served as a review of existing knowledge, while for others, it provided new information. We organized additional internal training sessions in February as well. We hosted a Preventative Maintenance training session and a Manager Training session. During these sessions, each member of the maintenance team introduced themselves, highlighting their areas of expertise and how they contribute to the company and our residents. To ensure consistency across properties, we introduced a revised checklist to streamline operations and minimize confusion.Following the maintenance meeting, Claudia presented a delightfulspread of food. After lunch, the managers’ meeting was kicked o with a fun team-building exercise. Managers were tasked with sharing their birthdays without speaking or writing, using only hand gestures. Then, it was time to delve into the agenda, which included discussions on the leasing training manual available in hard copy and in SharePoint and the introduction of QR code business cards for gathering reviews from prospects and residents about our exceptional team.

Follow Us Don’t forget to engage with us on social! Likes and comments bring awareness and trac.www.kaftancommunities.comCore Values FIRSTFirm but FairInspiring PositivityResponsible and AccountableSuperior ExperienceTruly Healthy Lifestyle Sterling Reputation for FairnessExcellence Inside and Out Treat Customers like FamilyThree UniquesCHASING PERFECTION “Perfection is not attainable, but if we chase perfection we can catch excellence.” — Vince Lombardi. Have you ever stopped and thought about this quote? There’s so much depth to it.No one is perfect and everyone makes mistakes. But instead of looking at mistakes as failures, successful people see them as learning opportunities. As famous author and business consultant Stephen Covey said, “The proactive approach to a mistake is to acknowledge it instantly, correct and learn from it.” And as General Colin Powell professed, “There are no secrets to success. It is the result of preparation, hard work, and learning from failure.”But just because we know that perfection is impossible doesn’t mean that we shouldn’t “chase” it, as Lombardi suggests. After all, chasing something gets you moving. To chase something is to take action, to move with intention. That action is almost more important than whether or not you actually reach the goal!As Whitney Wolfe, co-founder of Tinder (of all things) said, “Have a dream, chase it down, jump over every single hurdle, and run through re and ice to get there.” What’s stopping you from dreaming big? After all, someone has to be the best. It might as well be you — so why not chase that goal, even knowing that you might not get to it?Because as Lombardi says, chasing will land us on excellence. We may mess up from time to time, but they will be learning experiences. And those learning experiences will make us even better. As the all-star coach Pat Riley said, “Excellence is the gradual result of always striving to do better.”